CN109166005A - The processing method of user's order and intelligent vending system - Google Patents

The processing method of user's order and intelligent vending system Download PDF

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Publication number
CN109166005A
CN109166005A CN201810917396.4A CN201810917396A CN109166005A CN 109166005 A CN109166005 A CN 109166005A CN 201810917396 A CN201810917396 A CN 201810917396A CN 109166005 A CN109166005 A CN 109166005A
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China
Prior art keywords
user
order
time
overtime
pay invoice
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CN201810917396.4A
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Inventor
李园澍
任国栋
吴永强
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Superbox Technology Beijing Co ltd
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Wormpex Technology Beijing Co Ltd
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Priority to CN201810917396.4A priority Critical patent/CN109166005A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders

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  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Control Of Vending Devices And Auxiliary Devices For Vending Devices (AREA)

Abstract

The present invention provides a kind of processing method of user's order of intelligent vending system, the state including obtaining unpaid order, wherein the state includes the generation time of the non-pay invoice;Obtain the non-payment bill there are the times;And when the non-pay invoice is more than or equal to first time threshold there are the time, the overtime order processing operation of triggering first.Present invention also provides corresponding intelligent sales counter and intelligent vending systems.

Description

The processing method of user's order and intelligent vending system
Technical field
The present invention relates to intelligence to sell goods field, and especially a kind of intelligence is sold goods counter, intelligent vending system server, user The processing method and storage medium of order.
Background technique
The appearance of intelligent vending system causes the extensive concern of society, both can eliminate queuing for consumer and check Pain, bring better shopping experience;The cost of manpower can be reduced for businessman again.The counter setting specifically, intelligence is sold goods There is controllable counter door, user can directly select the commodity deposited in counter, user can touch by opening counter door It commodity in counter and checks the information in the outer packings of commodity, user's selective purchase is easily facilitated in this way, so that user obtains Good shopping experience.After user's select commodity, the intelligence sell goods counter directly will payment bill push to electronic display Or in user mobile phone APP, user passes through payment bill on barcode scanning payment bill or APP.
In existing payment mode, user closes counter and order is pushed to user APP behind the door, prompts user's checkout.But Due to network environment etc., user cannot settle accounts in time sometimes, or even sometimes due to the malice of user, cause the order not It can terminate, become overtime order.
Summary of the invention
For the technical problems in the prior art, the invention proposes a kind of order processing sides of intelligent vending system Method, the state including obtaining non-pay invoice, wherein the state includes the generation time of the non-pay invoice;Described in acquisition Non- payment bill there are the times;And when the non-pay invoice is more than or equal to first time threshold there are the time, triggering First overtime order processing operation.
Particularly, the processing method further includes when there are the times more than or equal to second time threshold for the non-pay invoice When, the overtime order processing operation of triggering second, wherein the prompting intensity of the described second overtime order processing operation is greater than described the The prompting intensity of one overtime order processing operation.
It particularly, include multiple preset time periods between the first time threshold and second time threshold, when described When non-pay invoice is in the different preset time periods there are the time, accordingly with different frequency triggering described first Overtime order processing operation.
Particularly, the processing method further includes when there are the times more than or equal to the third time for the non-pay invoice When threshold value, the history information for generating the user of the non-pay invoice is obtained;And when the historical record of the user is believed Parameter in breath is less than booking situation threshold value, executes third time-out order processing operation;The wherein third time-out order processing Operation includes changing the operation of the non-pay invoice state.
Particularly, the processing method further includes when the parameter in the history information of the user is greater than booking situation Threshold value executes the 4th overtime order processing operation;Wherein, the described 4th overtime order operation includes influencing the user to continue to make With the operation of the intelligent vending system.
Particularly, the described 4th overtime order processing operation includes the account that blacklist is added in the user, freezes the user Family reports the behavior of the user to one of credit investigation system or a variety of.
Particularly, the parameter in the history information include under the user name it is unpaid time-out quantity on order or The accumulated amount of overtime order is not paid under the user name.
Present invention also provides a kind of intelligent sales counters, including cabinet body and cabinet door;Cabinet internal antenna is configured to goods in identification cabinet Product label;And processor, it is configured to perform claim and requires aforementioned any method.
Present invention also provides a kind of intelligent vending systems, including intelligent sales terminal and system server;Wherein institute The processor or the system server for stating intelligent sales terminal are configured to execute aforementioned any method.
The solution of the present invention, by overtime order execute overtime order remind operation or to different overtime durations come Different overtime order processing operations is executed, it is effective that user is reminded to complete payment movement to unpaid order, it can be effective Differentiation lead to the user of the unpaid user of order and malice not pay invoice because of incident such as suspension, to drop Low time-out order rate, promotes the returned money rate of intelligent vending system operator.
Detailed description of the invention
In the following, the preferred embodiment of the present invention will be described in more detail in conjunction with attached drawing, in which:
Fig. 1 is Intelligent cargo cabinet schematic diagram according to an embodiment of the invention;
Fig. 2 is Intelligent cargo cabinet internal structure chart according to an embodiment of the invention;
Fig. 3 is intelligent vending system server schematic diagram in accordance with another embodiment of the present invention;And
Fig. 4 is the process of the processing method of user's order of intelligent vending system according to an embodiment of the invention Figure;
Fig. 5 is the process of the processing method of user's order of intelligent vending system according to another embodiment of the invention Figure;
Fig. 6 is the process of the processing method of user's order of the intelligent vending system of still another embodiment in accordance with the present invention Figure;
Fig. 7 is the process of the processing method of user's order of intelligent vending system according to still another embodiment of the invention Figure.
Specific embodiment
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with the embodiment of the present invention In attached drawing, technical scheme in the embodiment of the invention is clearly and completely described, it is clear that described embodiment is A part of the embodiment of the present invention, instead of all the embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art Every other embodiment obtained without making creative work, shall fall within the protection scope of the present invention.
In the following detailed description, it may refer to be used to illustrate the particular embodiment of the present invention as a part of the invention Each Figure of description.In the accompanying drawings, similar appended drawing reference describes substantially similar component in different drawings.This hair Bright each specific embodiment has carried out description detailed enough following, so that having the general of ability domain-dependent knowledge and technology Logical technical staff can implement technical solution of the present invention.It should be appreciated that can also be using other embodiments or to the present invention Embodiment carry out structure, logic or electrical property change.
Technical solution of the present invention is further illustrated below by a specific embodiment.Those skilled in the art should Understand, description below should not be used to limit guarantor of the invention just for the sake of the convenient understanding to application technical solution Protect range.
Fig. 1 is the schematic diagram according to an embodiment of the invention using Intelligent cargo cabinet merchandising.As shown in Figure 1, intelligence Energy counter 110 includes cabinet body and cabinet door.Intelligent cargo cabinet 110 is usually enclosed, such as with locking door.Intelligent cargo cabinet One or more commodity for sale are stored in 110.Intelligent cargo cabinet 110 is connect with server 120 by communication connection 130.
When user wishes to buy the commodity in Intelligent cargo cabinet, user unlocks the cabinet door of Intelligent cargo cabinet.For example, user can be with Using the identification code in mobile scanning terminal Intelligent cargo cabinet, mobile terminal login service device 120 is then utilized.After logining successfully, If user is eligible, 120 indicating intelligent counter solution locker door of server.It will be appreciated by those skilled in the art that above only It is a kind of mode for solving locker door.Other modes, for example, scanning customer mobile terminal identification code, scan user fingerprint, The other modes such as the palmmprint for scanning user, the iris for scanning user, the face for scanning user can also unlock Intelligent cargo cabinet with user Cabinet door.
After the cabinet door unlock of Intelligent cargo cabinet, user can open cabinet door, the commodity for Intelligent cargo cabinet of taking.When user terminates to purchase After object, such as after closing cabinet door, order is generated according to the commodity that user takes.After user pays the amount of money of order, one is completed The secondary shopping using Intelligent cargo cabinet.
Fig. 2 is the structural schematic diagram of Intelligent cargo cabinet according to an embodiment of the invention.As shown, Intelligent cargo cabinet includes Processor 201, communication interface 202, sensor 203, detector 204 and memory 205.
Processor 201 can include one or more central processing unit (CPU), graphics processing unit (GPU), dedicated collection At circuit (ASIC), field programmable gate array (FPGA) or their combination.Processor 201, which is able to carry out, is stored in memory Software or computer-readable instruction in 205 is to execute method described herein or operation.Processor 201 can be with several differences Mode implement.For example, processor 201 can include one or more embeded processors, processor core, miniature processing Device, logic circuit, hardware finite state machines (FSM), digital signal processor (DSP) or their combination.
Communication interface 202 can include one or more wired or wireless communication interfaces.For example, communication interface network interface Card, radio modem or wire line MODEM.In one application, communication interface 202 can be WiFi modulation /demodulation Device.In other applications, communication interface 202 can be 3G modem, 4G modem, LTE modem, indigo plant Dental assembly, radio frequency receiver, antenna or their combination.
Sensor 203 is able to detect the commodity in Intelligent cargo cabinet.In one application, sensor 203 can be RFID days Line, the RFID tag being able to detect in Intelligent cargo cabinet on commodity.Another kind application in, sensor 203 can vision facilities, Its image that can obtain commodity in its region-of-interest.In other applications, sensor 203 can be infrared sensor, light Electric transducer, microswitch, in some applications, sensor 203 can be the combinations of sensor mentioned above.This field skill Art personnel are only the possible example of exemplary illustration sensor 203 more than should be appreciated that.It can be realized same mesh in this field Other examples also can be applied to this.
Detector 204 is able to detect the situation inside and outside Intelligent cargo cabinet or Intelligent cargo cabinet.In one application, detector 204 can be door lock state detector, be able to detect Intelligent cargo cabinet cabinet door whether locking.In another kind application, detection Device 204 can be picture pick-up device, can in monitor rack user hand movement.In another kind application, detector 204 can be Picture pick-up device is capable of the image of the outer user of monitor rack.In some applications, detector 204 can be detection mentioned above The combination of device.It will be appreciated by those skilled in the art that being above only the possible some examples of exemplary illustration detector 204. Other examples that can be realized same purpose in this field also can be applied to this.
Memory 205 can store software, data, log or their combination.Memory 205 can be internal storage Or external memory.For example, memory can be volatile memory or nonvolatile memory, such as non-volatile random Access the nonvolatile memory of memory (NVRAM), flash memory, magnetic disk storage, or such as static random access memory The volatile memory of device (SRAM).
Fig. 3 is the schematic diagram of the server of intelligent vending system according to an embodiment of the present invention.As shown, server Including one or more processors 301, communication interface 302 and memory 303.
Processor 301 can include one or more central processing unit (CPU), graphics processing unit (GPU), dedicated collection At circuit (ASIC), field programmable gate array (FPGA) or their combination.Processor 301, which is able to carry out, is stored in memory Software or computer-readable instruction in 303 is to execute method described herein or operation.Processor 301 can be with several differences Mode implement.For example, processor 301 can include one or more embeded processors, processor core, miniature processing Device, logic circuit, hardware finite state machines (FSM), digital signal processor (DSP) or their combination.
Communication interface 302 can include one or more wired or wireless communication interfaces.For example, communication interface network interface Card, radio modem or wire line MODEM.In one application, communication interface 302 can be WiFi modulation /demodulation Device.In other applications, communication interface 302 can be 3G modem, 4G modem, LTE modem, indigo plant Dental assembly, radio frequency receiver, antenna or their combination.
Memory 302 can store software, data, log or their combination.Memory 302 can be internal storage Or external memory.For example, memory can be volatile memory or nonvolatile memory, such as non-volatile random Access the nonvolatile memory of memory (NVRAM), flash memory, magnetic disk storage, or such as static random access memory The volatile memory of device (SRAM).
According to different embodiments, intelligent sales terminal such as counter central processing unit can be responsible for judging user's order Whether time-out and corresponding order processing operation is triggered, or intelligent sales terminal such as counter central processing unit can be only It is responsible for communicating with sensor, detector and utilizes communication interface and server communication, and all processing work is left for and is System server, such as user's order is generated by system server and judges whether user's order overtime and triggers corresponding handle Operation.
Fig. 4 is the processing method flow chart to user's order in intelligent vending system according to one embodiment of the invention. As shown, intelligent sales terminal such as counter processor or system server are pre-existing or an order time of payment is arranged Threshold value.Such as the analysis by big data, the order time of payment of available general user, for example, 80% payment user all It is generated in order and completes payment in 5 minutes, it will be more than 5 minutes not complete that the time threshold of overtime order, which can be set as 5 minutes, It is determined as overtime order at user's order of payment.
In step 401, intelligent sales terminal processor or system server obtain the order shape of unpaid user's order State may include generation time or the amount of money of order of the order in the order status, generate the user's history record of the order Information etc. information.
In step 402, intelligent sales terminal processor or system server obtain the time existing for the unpaid order. According to one embodiment, when counter processor or system server can be by calculating current time and the generation of non-pay invoice Time difference between quarter obtain the non-pay invoice there are the times.
In step 403, the non-pay invoice that intelligent sales terminal processor or system server obtain step 402 exists Time and order time of payment threshold value are compared.According to one embodiment, this order time of payment threshold value can be such as 5 Minute.When the non-pay invoice there are the time be not less than order time of payment threshold value, the non-pay invoice can be regarded and ordered as time-out It is single, then continue to operate in next step;Otherwise, the non-pay invoice can be regarded to have not timed out order, return step 402.
In step 404, when the comparison result of step 403 be non-pay invoice there are the times to be not less than the order time of payment Threshold value, then intelligent sales terminal processor or system server trigger overtime order processing operation.For example, not propping up this is generated The user for paying order carries out short message prompting, APP push prompt or phone alerts etc..
The processing method for the overtime order introduced in the present embodiment is that there are the times beyond order branch based on non-pay invoice Time threshold is paid, then user is reminded, user's complete order payment in time is supervised.Certainly, according to different embodiments, to not There are the monitoring of time can be passively for pay invoice, such as just has timer to count for it since that time that order generates When, when timing is more than order time of payment threshold value, it is carried out the processing operation of step 404.
Overtime order processing method in above-described embodiment does not carry out classification processing to overtime duration, also not to time-out Order processing operation is classified, and will will continue to introduce the overtime order processing further more segmented thus below herein Method.
Fig. 5 is the processing method flow chart according to user's order in the intelligent vending system of the application further embodiment. Step 501-502 in the present embodiment and the step 401-402 in method shown in Fig. 4 are substantially similar, therefore repeat no more.
In step 503, intelligent sales terminal processor or system server are by step 502 non-pay invoice obtained There are times and the first preset time threshold to be compared, and judges that there are the times whether less than the first preset time for non-pay invoice Threshold value.According to one embodiment, this first preset time threshold be can be 5 minutes.When non-pay invoice is not small there are the time In the first preset time threshold, then it is assumed that be a time out order, 504 can be entered step;Otherwise it is assumed that the order is to have not timed out to order It is single, return step 502 continue to monitor the order there are the relationships between time and the first preset time threshold.
In step 504, intelligent sales terminal processor or system server judge non-pay invoice there are the times to be It is no less than the second preset time threshold.When non-pay invoice there are the times less than the second preset time threshold, then enter step 505;Otherwise, step 507 is jumped to;
In step 505, when non-pay invoice there are the times between the first preset time threshold and the second preset time threshold Between value namely the comparison result is, in the presence of non-pay invoice between be located in the first preset duration, then at intelligent sales terminal Reason device or system server can trigger the first overtime order processing operation.For example, the first preset time threshold is 5 minutes, That is there is the order that the time is more than 5 minutes is considered as overtime order, and the second preset time threshold is 30 minutes, for 5-30 minutes non-pay invoices are in there are the time, counter processor or system server can trigger the first overtime order Processing operation, such as the push of APP message or short message prompt etc..
According to another embodiment, intelligent sales terminal processor or system server can be by the first preset time thresholds Divide that multiple period of the day from 11 p.m. to 1 a.m are long between value and the second preset time threshold, and the first overtime order processing movement of corresponding different frequency. Specifically, the first preset duration can be for example divided into the long A of the default period of the day from 11 p.m. to 1 a.m, the default long B of the period of the day from 11 p.m. to 1 a.m and long C of the default period of the day from 11 p.m. to 1 a.m.When not It is located in the default long A of the period of the day from 11 p.m. to 1 a.m between in the presence of pay invoice, such as in 5-10 minutes, intelligent sales terminal processor or system clothes Business device can trigger the primary described first overtime order processing operation.It is located at the default long B of the period of the day from 11 p.m. to 1 a.m between in the presence of non-pay invoice Interior, such as in 10-20 minutes, intelligent sales terminal processor or system server can trigger M first time-out Order processing operation.It is located in the default long C of the period of the day from 11 p.m. to 1 a.m between in the presence of non-pay invoice, such as in 20-30 minutes, intelligently sells goods end End processor or system server can trigger the described first overtime order processing operation of n times, and wherein M and N are greater than 1 Integer, N is greater than M, such as M can be 3, N can be 5 etc..
In step 506, intelligent sales terminal processor or system server judge whether user has completed order branch Operation is paid, when judging result is the delivery operation that the order is completed in user, then process terminates;Otherwise, return step 504 after There are the relationships of time and the second preset time threshold for the continuous non-pay invoice of monitoring.Certainly, according to other embodiments, whether user Order is completed and active inquiry is not gone by processor or system server, once user props up the order It pays, system forms instruction immediately terminates all steps of this method immediately.
In step 507, when the comparison result of step 504 is that there are the times not less than the second preset time threshold for non-pay invoice In the case that value namely order exceed the first preset duration there are the time, intelligent sales terminal processor or system server The overtime order processing operation of triggering second.For example, for being more than 30 minutes non-pay invoices there are the time, it can be to the user Carry out telephone prompts etc..According to one embodiment, the prompting intensity of the second overtime order processing operation, which can be higher than, the first to be surpassed When order processing operate.So-called prompting intensity can be the degree for attracting the user's attention power, such as send short message or APP push It is that intensity is relatively weak, because user can directly neglect short message or push, and the intensity of phone alerts then compares Higher, because priority is highest in phone operating system as such as mobile phone, other are answered when having phone incoming call With can be suspended.Therefore, so-called prompting intensity can according to the system priority in the intelligent communications terminal that user uses and It is fixed.
In step 508, intelligent sales terminal processor or system server judge whether user has completed the order Delivery operation, when determining that the delivery operation of the order is completed in user, then process terminates, otherwise, return step 507.
It should be noted that according to different situations, before being jumped back in step 506 and step 508 in the present embodiment The circulate operation of step be it is selectable, when triggering the described first overtime order processing operation, (or triggering second time-out is ordered Single processing operation) after, circulation can not continued to and execute the described first overtime order processing operation (or the described second overtime order Processing operation).For example, intelligent sales terminal processor or system server can execute primary described first in step 505 After overtime order processing operation, if user remains unfulfilled order delivery operation, in non-pay invoice, there are the times to be less than second Circulation does not execute the first overtime order processing operation before preset time threshold, but as time goes by, process enters Next period, such as when non-pay invoice when being more than or equal to the second preset time threshold there are the time, triggering the second surpasses When order processing operate.Similar, for step 507, after having executed the second overtime order processing operation, if with Payment has not been completed in family, the overtime order processing operation of the execution second that can not also be recycled.
Fig. 6 is the processing method flow chart according to user's order in the intelligent vending system of another embodiment of the application. The operation of step 601-606 is substantially similar with the step 501-506 in method shown in fig. 5 in the method for embodiment.Herein Just repeat no more.Difference is, in step 604, when non-pay invoice be more than there are the time the second preset time threshold feelings Under condition, jumping to step 607, there are the relationships of time and third preset time threshold to judge non-pay invoice.
In step 607, counter processor or system server judge the non-pay invoice there are the times whether to be less than Third preset time threshold, for example, third preset time threshold can be 3 days.When there are the times less than third for non-pay invoice Preset time threshold then enters step 608, otherwise, jumps to step 610.
In step 608, when there are the times between the second preset time threshold and third preset time threshold for non-pay invoice Between, then intelligent sales terminal processor or system server can trigger the described second overtime order processing operation.For example, It is located at -3 days 30 minutes non-pay invoices between in the presence of, the processing movement that counter processor or system server are taken It can be telephone prompts or other prompting means more higher than transmission short message or APP prompting degree more intensity.
In step 609, judge whether to complete order delivery operation, when order delivery operation is completed, then process terminates, Otherwise, return step 607.
In step 610, when the judging result of step 607 is that there are the times not less than third preset time threshold for non-pay invoice Value then executes third time-out order processing operation, such as cancels the order.According to different embodiments, at third time-out order Reason operation can be other operations for influencing order status, such as freeze the order etc..
It should be noted that the part that the step of before returning in step 606 and step 609 carries out circulate operation is optional It selects.According to some embodiments, in intelligent sales terminal processor or the overtime order processing of system server triggering described first After operation or the second overtime order processing operation, circulation can not continued to and execute the described first overtime order processing operation Or the second time-out order processing operation.For example, intelligent sales terminal processor or system server execution are primary described After first overtime order processing movement, if user remains unfulfilled order delivery operation, as time goes by, under process enters One period, such as the second preset duration, then intelligent sales terminal processor or system server trigger the second time-out and order Single processing operation.Similar, after having executed the second overtime order processing operation, if payment has not been completed in user, The overtime order processing operation of the execution second that can not be recycled, and waiting time passage is to non-pay invoice that there are the times to be more than Third preset time threshold, thereby executing third time-out order processing operation.
Fig. 7 is the processing method flow chart according to user's order in the intelligent vending system of the application further embodiment. The operation of step 701-709 is substantially similar with the step 601-609 in method shown in fig. 6 in the method for embodiment.Herein Just repeat no more.Difference is, in step 707, when the feelings there are the time more than third preset time threshold of non-pay invoice Under condition, step 710 is jumped to obtain the user's history record information for generating the non-pay invoice.
In step 710, intelligent sales terminal processor or system server obtain the use for generating the unknown pay invoice The history information at family may include that the unpaid time-out in this intelligence vending system under the user name is ordered in the information The total amount, etc. of unpaid time-out order in this intelligence vending system under single quantity or the user name.
In step 711, the user of intelligent sales terminal processor or system server judgement the generation non-pay invoice Historical record in parameter whether be more than preset record threshold value.For example, intelligent sales terminal processor or system Server may determine that the unpaid overtime quantity on order under the user name whether be more than scheduled threshold value (such as 1 is single, it is 2 single, 3 is single, 5 single etc.) or the unpaid overtime order under the user name accumulated amount whether be more than predetermined threshold (such as 10000 yuans).If be not above, next step 712 is continued to;If it does, then jumping to step 713.
In step 712, if the parameter in the history information of the user does not reach booking situation threshold value, at counter Device or system server triggering third time-out order processing operation are managed, such as is cancelled an order or frozen order etc. influences order shape The operation of state.
In step 713, if the parameter in user's history record information meets or exceeds booking situation threshold value, intelligently sell Goods terminal handler or the overtime order processing operation of system server triggering the 4th, such as blacklist is added in user, or E.g. credit investigation system, etc. is reported to influence the operation that user continues to use the intelligence vending system user's bad behavior.
Although user be possible to because interim suspension or etc. other than reason cause order time-out not pay.But it is more Single overtime order or the larger situation of non-pay invoice accumulating sum of not paying is generated since user encounters incident Probability is very low.Therefore, in this case, often caused by user have malicious act and caused by.Therefore, at this Step can be using the operation for continuing to use the intelligence system to user or having an impact to the credit record of user, can be effective By user with harmful intent and because incident cause the unpaid ordinary user of order to distinguish.
The embodiment of the invention also provides a kind of storage mediums, wherein the storage medium is for storing executable instruction, institute Executable instruction is stated for being performed the processing method to realize user's order of above-mentioned intelligent vending system.Art technology Personnel are it should be appreciated that the embodiment of the present invention can provide as method, system or computer/APP program product.Therefore, the present invention can Using the form of complete hardware embodiment, complete software embodiment or embodiment combining software and hardware aspects.Moreover, this hair It is bright can be used one or more wherein include the computer-usable storage medium of computer usable program code (including but not Be limited to be not limited to phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), its The random access memory (RAM) of his type, read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), Flash memory or other memory techniques, read-only disc read only memory (CD-ROM) (CD-ROM), digital versatile disc (DVD) or other Optical storage, magnetic cassette, tape magnetic disk storage or other magnetic storage devices or any other non-transmission medium etc.) on The form of the computer program product of implementation.
The solution of the present invention, by overtime order execute overtime order remind operation or to different overtime durations come Different overtime order processing operations is executed, it is effective that user is reminded to complete payment movement to unpaid order, it can be effective Reduction time-out order rate, promote the returned money rate of intelligent vending system operator.
According to different embodiments, can not merely limit to using the equipment for the order processing method that the application is introduced Intelligent cargo cabinet and corresponding system server in above-mentioned introduction are readily applicable to intelligent shop and its corresponding system of selling goods The intelligent vending system of system or even intelligent commodity shelf etc..
Above-described embodiment is used for illustrative purposes only, and is not limitation of the present invention, in relation to the general of technical field Logical technical staff can also make a variety of changes and modification without departing from the present invention, therefore, all equivalent Technical solution also should belong to scope disclosed by the invention.

Claims (9)

1. a kind of order processing method of intelligence vending system, comprising:
The state of non-pay invoice is obtained, wherein the state includes the generation time of the non-pay invoice;
Obtain the non-payment bill there are the times;And
When the non-pay invoice is more than or equal to first time threshold there are the time, the overtime order processing operation of triggering first.
2. processing method as described in claim 1, further includes
When the non-pay invoice is more than or equal to second time threshold there are the time, the overtime order processing operation of triggering second, Wherein the prompting intensity of the described second overtime order processing operation is greater than the prompting intensity of the described first overtime order processing operation.
3. processing method as claimed in claim 2, wherein including between the first time threshold and second time threshold Multiple preset time periods, when the non-pay invoice is in the different preset time periods there are the time, accordingly With the overtime order processing operation of different frequency triggering described first.
4. processing method as claimed in claim 3, further includes
When the non-pay invoice is more than or equal to the third time threshold there are the time, obtains and generate the non-pay invoice User history information;And
When the parameter in the history information of the user is less than booking situation threshold value, execution third time-out order processing behaviour Make;
Wherein the third time-out order processing operation includes changing the operation of the non-pay invoice state.
5. processing method as claimed in claim 4, further includes:
When the parameter in the history information of the user is greater than booking situation threshold value, the overtime order processing behaviour of execution the 4th Make;
Wherein, the described 4th overtime order operation includes the operation for influencing the user and continuing to use the intelligent vending system.
6. processing method as claimed in claim 5, wherein the described 4th overtime order processing operation includes that the user is added Blacklist, the account for freezing the user report the behavior of the user to one of credit investigation system or a variety of.
7. processing method as claimed in claim 4, wherein the parameter in the history information includes under the user name The accumulated amount of overtime order is not paid under unpaid time-out quantity on order or the user name.
8. a kind of intelligence sales counter, comprising:
Cabinet body and cabinet door;
Cabinet internal antenna is configured to goods label in identification cabinet;And
Processor is configured to perform claim and requires any method in 1-7.
9. a kind of intelligence vending system, comprising:
Intelligent sales terminal;And
System server;Wherein the processor of the intelligent sales terminal or the system server are configured to perform claim requirement Any method in 1-7.
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