CN108944095B - Printing equipment heartbeat monitoring method and device, mobile terminal and storage medium - Google Patents

Printing equipment heartbeat monitoring method and device, mobile terminal and storage medium Download PDF

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Publication number
CN108944095B
CN108944095B CN201810671854.0A CN201810671854A CN108944095B CN 108944095 B CN108944095 B CN 108944095B CN 201810671854 A CN201810671854 A CN 201810671854A CN 108944095 B CN108944095 B CN 108944095B
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printing
information
abnormal state
acquiring
judging
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CN108944095A (en
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黄埔军
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Yichun Xiaoma Print Technology Co ltd
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Yichun Xiaoma Print Technology Co ltd
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    • BPERFORMING OPERATIONS; TRANSPORTING
    • B41PRINTING; LINING MACHINES; TYPEWRITERS; STAMPS
    • B41JTYPEWRITERS; SELECTIVE PRINTING MECHANISMS, i.e. MECHANISMS PRINTING OTHERWISE THAN FROM A FORME; CORRECTION OF TYPOGRAPHICAL ERRORS
    • B41J29/00Details of, or accessories for, typewriters or selective printing mechanisms not otherwise provided for
    • B41J29/38Drives, motors, controls or automatic cut-off devices for the entire printing mechanism
    • B41J29/393Devices for controlling or analysing the entire machine ; Controlling or analysing mechanical parameters involving printing of test patterns
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/08Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0805Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability
    • H04L43/0817Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability by checking functioning
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/10Active monitoring, e.g. heartbeat, ping or trace-route

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Environmental & Geological Engineering (AREA)
  • Health & Medical Sciences (AREA)
  • Cardiology (AREA)
  • General Health & Medical Sciences (AREA)
  • Accessory Devices And Overall Control Thereof (AREA)

Abstract

The invention provides a heartbeat monitoring method and device for printing equipment, a mobile terminal and a storage medium, wherein the method comprises the following steps: when a heartbeat data packet sent by any printing equipment is received, acquiring running information stored in the heartbeat data packet, and judging whether an abnormal state exists in the running information or not; if so, acquiring an abnormal state, and marking the abnormal operation of the printing equipment according to the abnormal state; when the abnormal state does not exist in the operation information, acquiring printing information stored in the heartbeat data packet, and judging whether the printing information meets printing qualified conditions or not; if so, acquiring unqualified information in the printing information, and printing error marks on the equipment according to the unqualified information.

Description

Printing equipment heartbeat monitoring method and device, mobile terminal and storage medium
Technical Field
The invention relates to the technical field of printing, in particular to a heartbeat monitoring method and device for printing equipment, a mobile terminal and a storage medium.
Background
The printing device is one of the output devices of the computer for printing the results of the computer processing on the relevant medium. The indexes for measuring the quality of the printing equipment comprise three items: print resolution, print speed and noise. There are many types of printing apparatuses, and there are a plurality of types of impact printing apparatuses, which are classified into impact printing apparatuses and non-impact printing apparatuses, depending on whether or not a printing element strikes paper. A full-font character printing apparatus and a dot matrix character printing apparatus are divided into print character structures. A line printer is divided into a serial printer and a line printer in such a manner that a line character is formed on a sheet. According to the adopted technology, the printing equipment is divided into printing equipment of a column shape, a spherical shape, an ink jet type, a heat sensitive type, a laser type, an electrostatic type, a magnetic type, a light emitting diode type and the like, and the printing equipment is used as indispensable office equipment in daily work and study, and the monitoring of the use state of the printing equipment is particularly important for ensuring the normal use of the printing equipment.
In the use process of the existing printing equipment, the use state of the corresponding printing equipment is monitored usually in a manual detection or observation mode, so that the user is complicated to use and the monitoring efficiency is low.
Disclosure of Invention
Based on the above, the invention provides a method and a device for monitoring heartbeat of a printing device, a mobile terminal and a storage medium, which are used for solving the problems of complicated use of a user and low monitoring efficiency caused by adopting a manual detection or observation mode in the prior art.
In a first aspect, the present invention provides a method for monitoring heartbeat of a printing device, the method comprising:
when a heartbeat data packet sent by any printing device is received, acquiring running information stored in the heartbeat data packet, and judging whether an abnormal state exists in the running information, wherein the running information comprises the use state of each printing component in the printing device;
when the abnormal state exists in the running information, acquiring the abnormal state, and marking the running abnormality of the printing equipment according to the abnormal state;
when the abnormal state does not exist in the operation information, acquiring printing information stored in the heartbeat data packet, and judging whether the printing information meets printing qualified conditions or not, wherein the printing information comprises a printed quantity value, an error printing quantity value and a printing failure page value;
and when the printing information is judged not to meet the printing qualified condition, acquiring unqualified information in the printing information, and carrying out printing error marking on the printing equipment according to the unqualified information.
The heartbeat monitoring method of the printing equipment has the advantages that the status monitoring corresponding to the printing equipment is carried out by adopting the mode of receiving the heartbeat data packet, further, the monitoring is carried out without adopting a manual detection or observation mode, the monitoring efficiency is effectively improved, the operation of a user is convenient, the effect of monitoring a plurality of printing equipment simultaneously is achieved, whether the printing part needing to be maintained exists in the printing equipment or not is timely and effectively judged by judging the abnormal state of the operation information, whether the printing equipment has the condition with more printing errors or not is timely and effectively judged by judging the printing qualified condition of the printing information, and the fault maintenance of the printing equipment can be rapidly reminded for working personnel by designing the operation abnormal mark of the printing equipment, through the design of printing the error mark on the printing equipment, the staff can be quickly reminded to check the printing equipment.
Further, the method further comprises:
acquiring firmware version information stored in the heartbeat data packet, and judging whether the firmware version information is the latest version;
if not, sending an update instruction to the printing equipment to control the printing equipment to update the firmware, wherein the update instruction stores the download address of the latest version.
Further, the step of determining whether the firmware version information is the latest version includes:
acquiring firmware type information stored in the firmware version information, and inquiring a latest version number matched with the fixed type information in a pre-stored database;
acquiring a current version number stored in the firmware version information, and judging whether the current version number is the same as the latest version number;
if not, the fixed version information is judged not to be the latest version.
Further, the step of determining whether an abnormal state exists in the operation information includes:
respectively acquiring the ink box state information, the waste powder bin state information and the toner cartridge state information stored in the running information, and respectively judging whether the ink box state information, the waste powder bin state information and the toner cartridge state information are in the abnormal state.
Further, the step of respectively judging whether the ink cartridge state information, the waste toner bin state information and the toner cartridge state information are in the abnormal state comprises:
judging whether the residual value of the ink powder of the ink box stored in the ink box state information is smaller than a first preset threshold value or not;
when the residual value of the ink powder of the ink box is judged to be smaller than the first preset threshold value, judging that the ink box state information is in the abnormal state;
judging whether the toner value of the waste toner bin stored in the waste toner bin state information is larger than a second preset threshold value or not;
when the toner value of the waste toner bin is judged to be larger than the second preset threshold value, judging that the waste toner bin state information is in the abnormal state;
judging whether the residual value of the toner powder of the toner cartridge stored in the toner cartridge state information is smaller than a third preset threshold value or not;
and when the toner residual value of the toner cartridge is judged to be smaller than the third preset threshold value, judging that the toner cartridge state information is in the abnormal state.
Further, the step of judging whether the printing information meets the printing qualified condition comprises the following steps:
judging whether the error percentage of the error printing quantity value in the printed quantity value is greater than a preset percentage or not;
when the error percentage is judged to be larger than a preset percentage, judging that the printing information does not meet the printing qualified condition;
and when the error printing percentage is not larger than the preset percentage, continuously judging whether the numerical value of the printing failure page is larger than a page number threshold value, and if so, judging that the printing information does not meet the printing qualified condition.
Further, the step of marking the printing device with an operation abnormality according to the abnormal state includes:
and acquiring identification information stored in the heartbeat data packet, and storing the identification information and the abnormal state in a corresponding relation to a list to be maintained, wherein the identification information comprises a factory identification, a physical address and a network address of the printing equipment.
In a second aspect, the present invention provides a heartbeat monitoring device for a printing apparatus, including:
the first judgment module is used for acquiring running information stored in a heartbeat data packet when the heartbeat data packet sent by any printing device is received, and judging whether the running information has an abnormal state or not, wherein the running information comprises the use state of each printing component in the printing device;
the first marking module is used for acquiring the abnormal state when the first judging module judges that the abnormal state exists in the running information, and marking the running abnormality of the printing equipment according to the abnormal state;
the second judging module is used for acquiring printing information stored in the heartbeat data packet and judging whether the printing information meets printing qualified conditions or not when the first judging module judges that the abnormal state does not exist in the running information, wherein the printing information comprises a printed quantity value, an error printing quantity value and a printing failure page value;
and the second marking module is used for acquiring unqualified information in the printing information and carrying out printing error marking on the printing equipment according to the unqualified information when the second judging module judges that the printing information does not meet the printing qualified condition.
The heartbeat monitoring device of the printing equipment effectively improves the monitoring efficiency by adopting the mode of receiving the heartbeat data packet to monitor the state corresponding to the printing equipment without adopting a manual detection or observation mode, achieves the effect of monitoring a plurality of printing equipment simultaneously, judges the abnormal state of the running information by the first judging module to timely and effectively judge whether the printing equipment has printing parts needing maintenance or not, judges the printing qualified conditions of the printing information by the second judging module to timely and effectively judge whether the printing equipment has the condition of more printing errors or not, and designs the running abnormal marks of the printing equipment by the first marking module, so that the staff can be quickly reminded to correct the fault maintenance of the printing equipment, and the printing equipment is designed to print the error mark through the second marking module, so that the staff can be quickly reminded to correct the inspection of the printing equipment.
In a third aspect, the present invention provides a mobile terminal, including a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor executes the computer program to make the mobile terminal execute the above-mentioned printing device heartbeat monitoring method.
In a fourth aspect, the present invention provides a storage medium having stored thereon a computer program which, when executed by a processor, performs the steps of the printing device heartbeat monitoring method described above.
Drawings
Fig. 1 is a flowchart of a heartbeat monitoring method of a printing apparatus according to a first embodiment of the present invention;
fig. 2 is a flowchart of a heartbeat monitoring method of a printing apparatus according to a second embodiment of the present invention;
FIG. 3 is a flowchart illustrating an embodiment of step S31 in FIG. 2;
FIG. 4 is a flowchart illustrating an embodiment of step S51 in FIG. 2;
FIG. 5 is a flowchart illustrating an embodiment of step S71 in FIG. 2;
fig. 6 is a schematic structural diagram of a heartbeat monitoring device of a printing apparatus according to a third embodiment of the present invention.
Detailed Description
In order to facilitate a better understanding of the invention, the invention will be further explained below with reference to the accompanying drawings of embodiments. Embodiments of the present invention are shown in the drawings, but the present invention is not limited to the preferred embodiments described above. Rather, these embodiments are provided so that this disclosure will be thorough and complete.
The logic and/or steps represented in the flowcharts or otherwise described herein, e.g., an ordered listing of executable instructions that can be considered to implement logical functions, can be embodied in any computer-readable medium for use by or in connection with an instruction execution system, apparatus, or device, such as a computer-based system, processor-containing system, or other system that can fetch the instructions from the instruction execution system, apparatus, or device and execute the instructions. For the purposes of this description, a "computer-readable medium" can be any means that can contain, store, communicate, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus, or device.
In the description herein, references to the description of the term "one embodiment," "some embodiments," "an example," "a specific example," or "some examples," etc., mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
Referring to fig. 1, a flowchart of a method for monitoring heartbeat of a printing apparatus according to a first embodiment of the present invention includes steps S10 to S50.
Step S10, when receiving heartbeat data packet sent by any printing device, obtaining the running information stored in the heartbeat data packet;
the operating information comprises the use states of all printing components in the printing equipment, the printing components comprise parts such as an ink box, a waste powder bin, a toner cartridge and the like, and preferably, before the heartbeat data packet is received, communication connection with a plurality of printing equipment is required to be carried out in a wireless connection mode so as to ensure normal sending and receiving of the heartbeat data packet;
in addition, the heartbeat data packet is sent by adopting a preset time interval mode on the printing equipment, and the preset time intervals on the different printing equipment can be correspondingly set according to the needs.
Step S20, determining whether an abnormal state exists in the operation information;
and judging whether the printing component needing to be maintained exists in the printing equipment or not in time and effectively by judging the abnormal state of the running information. In specific implementation, whether the state of each printing component is abnormal or not is judged correspondingly by acquiring each use state stored in the running information, and the use state comprises the toner amount or the residual space amount.
When it is determined in step S20 that the abnormal state exists in the operation information, step S30 is performed.
Step S30, acquiring the abnormal state, and marking the printing device with an abnormal operation according to the abnormal state;
the printing equipment is designed to run the abnormal mark, so that a worker can be quickly reminded of repairing the printing equipment when the abnormal running mark is stored locally, and specifically, when the abnormal running mark is stored locally, the unique identifier of the printing equipment is acquired and is stored corresponding to the abnormal state, so that the worker can be quickly informed of corresponding targeted repairing of the printing equipment.
When it is determined in step S20 that the abnormal state does not exist in the operation information, step S40 is performed.
Step S40, acquiring the printing information stored in the heartbeat data packet, and judging whether the printing information meets the printing qualification condition;
the printing information comprises a printed quantity value, an error printing quantity value and a printing failure page value, and the printing qualification condition is judged through the printing information so as to timely and effectively judge whether the printing equipment has a condition of more printing errors.
When it is determined in step S40 that the print information does not satisfy the print qualified condition, step S50 is performed.
Step S50, acquiring unqualified information in the printing information, and printing error marks on the printing equipment according to the unqualified information;
the printing equipment is designed to print the error marks, so that a worker can be quickly reminded to check the printing equipment, and the unqualified information comprises unqualified printing quality or unqualified printing quantity and the like.
In the embodiment, the status monitoring corresponding to the printing device is performed by adopting a mode of receiving the heartbeat data packet, and further, the monitoring is performed without adopting a manual detection or observation mode, so that the monitoring efficiency is effectively improved, the operation of a user is facilitated, the effect of monitoring a plurality of printing devices simultaneously is achieved, whether a printing part needing to be maintained exists in the printing device is timely and effectively judged by judging the abnormal state of the operation information, whether the printing device has a situation with more printing errors is timely and effectively judged by judging the printing qualified condition of the printing information, the design of the operation abnormal mark of the printing device is adopted, so that a worker can be rapidly reminded of performing fault maintenance on the printing device, and the design of printing the error mark is adopted for the printing device, so that the staff can be quickly reminded to check the printing equipment.
Referring to fig. 2, a flowchart of a method for monitoring heartbeat of a printing apparatus according to a second embodiment of the present invention is shown, where the method includes steps S11 to S81.
Step S11, when receiving heartbeat data packet sent by any printing device, obtaining the running information stored in the heartbeat data packet;
the operating information comprises the use states of all printing components in the printing equipment, the printing components comprise parts such as an ink box, a waste powder bin, a toner cartridge and the like, and preferably, before the heartbeat data packet is received, communication connection with a plurality of printing equipment is required to be carried out in a wireless connection mode so as to ensure normal sending and receiving of the heartbeat data packet;
in addition, the heartbeat data packet is sent by adopting a preset time interval mode on the printing equipment, and the preset time intervals on different printing equipment can be correspondingly set according to the needs;
step S21, respectively acquiring the ink box state information, the waste powder bin state information and the selenium drum state information stored in the operation information;
the state information of the ink box, the waste powder bin and the toner cartridge is stored with the current use state information of the ink box, the waste powder bin and the toner cartridge correspondingly, the state information comprises information such as a toner quantity value and a space residual value, and the subsequent abnormal state judgment is facilitated through the acquisition design of the ink box state information, the waste powder bin state information and the toner cartridge state information.
Step S31, respectively judging whether the ink box state information, the waste powder bin state information and the selenium drum state information are in the abnormal state;
and judging the abnormal state of the ink box state information, the waste powder bin state information and the toner cartridge state information respectively to timely and effectively judge whether a printing part needing to be maintained exists in the printing equipment.
Please refer to fig. 3, which is a flowchart illustrating an embodiment of step S31 in fig. 2:
step S310, judging whether the residual value of the ink powder of the ink box stored in the ink box state information is smaller than a first preset threshold value;
and judging whether the toner arranged in the toner cartridge can be continuously and normally printed or not by judging between the residual value of the toner in the toner cartridge and the first preset threshold value.
When it is determined in step S310 that the toner remaining value of the toner cartridge is smaller than the first preset threshold value, step S311 is performed.
Step S311, determining that the ink cartridge state information is the abnormal state;
when the residual value of the toner in the toner cartridge is judged to be smaller than the first preset threshold value, the current abnormality of the toner cartridge is judged, the subsequent normal printing operation cannot be realized, and a worker needs to be informed to add the toner in the toner cartridge in time.
Step S312, judging whether the toner value of the waste toner bin stored in the waste toner bin state information is larger than a second preset threshold value;
and judging whether the waste powder bin can normally and continuously store the waste powder or not by judging between the toner value of the waste powder bin and the second preset threshold value.
When the step S312 determines that the toner value of the waste toner bin is greater than the second preset threshold, step S313 is executed.
Step 313, determining that the waste powder bin state information is in the abnormal state;
when the toner value of the waste toner bin is larger than the second preset threshold value, it is determined that the waste toner bin is abnormal currently, subsequent normal waste toner storage cannot be achieved, and a worker needs to be informed to timely clean the waste toner in the waste toner bin.
Step S314, judging whether the toner residual value of the toner cartridge stored in the toner cartridge state information is smaller than a third preset threshold value;
the residual value of the toner in the toner cartridge is the current residual value of the toner in the toner cartridge, and whether the toner in the toner cartridge can be continuously and normally printed or not is judged by judging the residual value of the toner in the toner cartridge and the third preset threshold value;
when the step S314 determines that the toner remaining value of the toner cartridge is less than the third preset threshold, step S315 is executed.
Step S315, judging the state information of the selenium drum to be in the abnormal state;
when the toner residual value of the toner cartridge is judged to be smaller than the third preset threshold value, the toner cartridge is judged to be abnormal currently, and subsequent normal printing operation cannot be realized.
Referring to fig. 2, when it is determined in step S31 that the abnormal state exists in the ink cartridge state information, the waste toner bin state information, or the cartridge state information, step S41 is performed.
Step S41, acquiring the abnormal state, and marking the printing device with an abnormal operation according to the abnormal state;
specifically, the marking of the abnormal operation of the printing device is completed by acquiring the identification information stored in the heartbeat data packet and storing the identification information and the abnormal state in a corresponding relationship in a list to be maintained, wherein the identification information comprises a factory identification, a physical address and a network address of the printing device.
When it is determined in step S31 that the abnormal state does not exist in the ink cartridge state information, the waste toner hopper state information, or the cartridge state information, step S51 is performed.
Step S51, acquiring the printing information stored in the heartbeat data packet, and judging whether the printing information meets the printing qualification condition;
the printing information comprises a printed quantity value, an error printing quantity value and a printing failure page value, and the printing qualification condition is judged through the printing information so as to timely and effectively judge whether the printing equipment has a condition of more printing errors.
Specifically, please refer to fig. 4, which is a flowchart illustrating an implementation of step S51 in fig. 2:
step S510, judging whether the error percentage of the error printing quantity value in the printed quantity value is greater than a preset percentage;
when the error percentage is greater than the preset percentage in step S510, step S511 is performed.
Step S511, determining that the print information does not satisfy the print qualification.
When the error percentage is not greater than the preset percentage in step S510, step S512 is executed.
Step S512, continuously judging whether the printing failure page number value is larger than a page number threshold value;
when it is judged in step S512 that the number of print-failed pages is greater than the page number threshold, step S513 is executed.
Step S513, determining that the print information does not satisfy the print qualification.
Continuing to refer to FIG. 2, when step S51 determines that the print information does not satisfy the print qualified condition, step S61 is executed.
Step S61, acquiring unqualified information in the printing information, and printing error marks on the printing equipment according to the unqualified information;
the printing equipment is designed to print the error marks, so that a worker can be quickly reminded to check the printing equipment, and the unqualified information comprises unqualified printing quality or unqualified printing quantity and the like.
Step S71, acquiring the firmware version information stored in the heartbeat data packet, and judging whether the firmware version information is the latest version;
please refer to fig. 5, which is a flowchart illustrating an embodiment of step S71 in fig. 2:
step S710, acquiring the firmware type information stored in the firmware version information, and inquiring the latest version number matched with the fixed type information in a pre-stored database;
step S711, acquiring a current version number stored in the firmware version information, and determining whether the current version number is the same as the latest version number;
when it is determined in step S711 that the current version number is not the same as the latest version number, step S712 is executed.
Step S712, it is determined that the fixed version information is not the latest version.
Continuing to refer to FIG. 2, when the step S71 determines that the fixed version information is not the latest version, the step S81 is executed.
Step S81, sending an update instruction to the printing device to control the printing device to update firmware;
wherein, the update instruction stores the download address of the latest version.
In the embodiment, the status monitoring corresponding to the printing device is performed by adopting a mode of receiving the heartbeat data packet, and further, the monitoring is performed without adopting a manual detection or observation mode, so that the monitoring efficiency is effectively improved, the operation of a user is facilitated, the effect of monitoring a plurality of printing devices simultaneously is achieved, whether a printing part needing to be maintained exists in the printing device is timely and effectively judged by judging the abnormal state of the operation information, whether the printing device has a situation with more printing errors is timely and effectively judged by judging the printing qualified condition of the printing information, the design of the operation abnormal mark of the printing device is adopted, so that a worker can be rapidly reminded of performing fault maintenance on the printing device, and the design of printing the error mark is adopted for the printing device, so that the staff can be quickly reminded to check the printing equipment.
Referring to fig. 6, a schematic structural diagram of a heartbeat monitoring device 100 of a printing apparatus according to a third embodiment of the present invention includes:
the first judging module 10 is configured to, when a heartbeat data packet sent by any printing device is received, acquire operation information stored in the heartbeat data packet, and judge whether an abnormal state exists in the operation information, where the operation information includes a use state of each printing component in the printing device, and the printing component includes parts such as an ink cartridge, a waste toner bin, and a toner cartridge, and preferably, before the heartbeat data packet is received, communication connection with a plurality of printing devices needs to be performed in a wireless connection manner to ensure normal sending and receiving of the heartbeat data packet;
in addition, the heartbeat data packet is sent by adopting a preset time interval mode on the printing equipment, and the preset time intervals on the different printing equipment can be correspondingly set according to the needs.
Preferably, the abnormal state is judged according to the operation information, so that whether the printing component needing to be maintained exists in the printing equipment or not can be judged timely and effectively. In specific implementation, whether the state of each printing component is abnormal or not is judged correspondingly by acquiring each use state stored in the running information, and the use state comprises the toner amount or the residual space amount.
The first marking module 60 is configured to, when the first determining module 10 determines that the abnormal state exists in the operation information, obtain the abnormal state, and perform an operation abnormal mark on the printing apparatus according to the abnormal state, where the design of the operation abnormal mark on the printing apparatus enables a worker to be quickly reminded of performing fault maintenance on the printing apparatus, and specifically, when the operation abnormal mark is stored locally, the worker is quickly notified of performing targeted maintenance on the corresponding printing apparatus by obtaining a unique identifier of the printing apparatus and storing the unique identifier corresponding to the abnormal state.
A second judging module 20, configured to, when the first judging module 10 judges that the abnormal state does not exist in the operation information, obtain print information stored in the heartbeat data packet, and judge whether the print information meets a print qualification condition, where the print information includes a printed quantity value, an erroneous print quantity value, and a print failure page value, and by judging the print qualification condition on the print information, determine whether the printing apparatus has a situation of a large number of print errors in time and effectively.
The second marking module 30 is configured to, when the second determining module 20 determines that the printing information does not satisfy the printing qualification, obtain non-conforming information in the printing information, and print an error mark on the printing device according to the non-conforming information, where the printing device is designed to print the error mark, so that a worker can be quickly reminded to check the printing device, and the non-conforming information includes that the printing quality is non-conforming, the printing quantity is non-conforming, and the like.
The third determining module 40 is configured to obtain the firmware version information stored in the heartbeat data packet, and determine whether the firmware version information is the latest version.
An instruction sending module 50, configured to send an update instruction to the printing apparatus to control the printing apparatus to perform firmware update when the third determining module 40 determines that the firmware version information is not the latest version, where the update instruction stores a download address of the latest version.
Specifically, the first determining module 10 includes:
a first obtaining unit 11, configured to obtain the ink cartridge state information, the waste toner bin state information, and the toner cartridge state information stored in the operation information, respectively;
a first judging unit 12, configured to respectively judge whether the ink cartridge state information, the waste toner bin state information, and the toner cartridge state information are in the abnormal state according to the obtaining result of the first obtaining unit 11.
The first judgment unit 12 includes:
a first sub-determination unit 121 configured to determine whether the toner remaining value of the toner cartridge stored in the cartridge state information is smaller than a first preset threshold; if yes, judging that the ink box state information is in the abnormal state;
a second sub-determination unit 122, configured to determine whether a toner value of the waste toner bin stored in the waste toner bin state information is greater than a second preset threshold; if so, judging that the waste powder bin state information is in the abnormal state;
a third sub-determination unit 123, configured to determine whether the toner remaining value stored in the toner cartridge status information is smaller than a third preset threshold; and if so, judging that the selenium drum state information is in the abnormal state.
Preferably, the second determining module 20 includes:
a second judging unit 21, configured to judge whether an error percentage of the erroneous printing count value in the printed count value is greater than a preset percentage; if yes, judging that the printing information does not meet the printing qualified condition;
a third determining unit 22, configured to, when the second determining module 21 determines that the percentage of erroneous printing is not greater than the preset percentage, continue to determine whether the numerical value of the failed printing page is greater than a page number threshold, and if so, determine that the printing information does not satisfy the printing qualification condition.
In addition, in this embodiment, the third determining module 40 includes:
a second obtaining unit 41, configured to obtain the firmware type information stored in the firmware version information, and query a pre-stored database for a latest version number matching the fixed type information;
a fourth determining unit 42, configured to obtain a current version number stored in the firmware version information, and determine whether the current version number is the same as the latest version number; if not, the fixed version information is judged not to be the latest version.
The first marking module 60 includes:
and the storage unit 61 is configured to acquire identification information stored in the heartbeat data packet, and store the identification information and the abnormal state in a corresponding relationship in a list to be maintained, where the identification information includes a factory identifier, a physical address, and a network address of the printing device.
In this embodiment, the status monitoring corresponding to the printing device is performed by receiving the heartbeat data packet, and further, the monitoring is performed without manual detection or observation, so as to effectively improve the monitoring efficiency, facilitate the operation of the user, and achieve the effect of monitoring a plurality of printing devices simultaneously, the abnormal status of the operation information is determined by the first determining module 10 so as to effectively determine whether there is a printing component to be maintained in the printing device in time, the printing qualified condition of the printing information is determined by the second determining module 20 so as to effectively determine whether there is a situation with more printing errors in the printing device in time, and the abnormal operation mark is designed for the printing device by the first marking module 60, so as to quickly remind the operator to perform fault maintenance on the printing device, the second marking module 30 is used for designing the printing device for printing the wrong mark, so that a worker can be quickly reminded to check the printing device.
The present embodiment also provides a storage medium having stored thereon a computer program that, when executed, comprises the steps of:
when a heartbeat data packet sent by any printing device is received, acquiring running information stored in the heartbeat data packet, and judging whether an abnormal state exists in the running information, wherein the running information comprises the use state of each printing component in the printing device;
when the abnormal state exists in the running information, acquiring the abnormal state, and marking the running abnormality of the printing equipment according to the abnormal state;
when the abnormal state does not exist in the operation information, acquiring printing information stored in the heartbeat data packet, and judging whether the printing information meets printing qualified conditions or not, wherein the printing information comprises a printed quantity value, an error printing quantity value and a printing failure page value;
and when the printing information is judged not to meet the printing qualified condition, acquiring unqualified information in the printing information, and carrying out printing error marking on the printing equipment according to the unqualified information. The storage medium, such as: ROM/RAM, magnetic disk, optical disk, etc.
The above-described embodiments describe the technical principles of the present invention, and these descriptions are only for the purpose of explaining the principles of the present invention and are not to be construed as limiting the scope of the present invention in any way. Based on the explanations herein, those skilled in the art will be able to conceive of other embodiments of the present invention without inventive effort, which would fall within the scope of the present invention.
More specific examples (a non-exhaustive list) of the computer-readable medium would include the following: an electrical connection (electronic device) having one or more wires, a portable computer diskette (magnetic device), a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber device, and a portable compact disc read-only memory (CDROM). Additionally, the computer-readable medium could even be paper or another suitable medium upon which the program is printed, as the program can be electronically captured, via for instance optical scanning of the paper or other medium, then compiled, interpreted or otherwise processed in a suitable manner if necessary, and then stored in a computer memory.
It should be understood that portions of the present invention may be implemented in hardware, software, firmware, or a combination thereof. In the above embodiments, the various steps or methods may be implemented in software or firmware stored in memory and executed by a suitable instruction execution system. For example, if implemented in hardware, as in another embodiment, any one or combination of the following techniques, which are known in the art, may be used: a discrete logic circuit having a logic gate circuit for implementing a logic function on a data signal, an application specific integrated circuit having an appropriate combinational logic gate circuit, a Programmable Gate Array (PGA), a Field Programmable Gate Array (FPGA), or the like.

Claims (10)

1. A printing device heartbeat monitoring method, the method comprising:
when a heartbeat data packet sent by any printing device is received, acquiring running information stored in the heartbeat data packet, and judging whether an abnormal state exists in the running information, wherein the running information comprises the use state of each printing component in the printing device;
when the abnormal state exists in the running information, acquiring the abnormal state, and marking the running abnormality of the printing equipment according to the abnormal state;
when the abnormal state does not exist in the operation information, acquiring printing information stored in the heartbeat data packet, and judging whether the printing information meets printing qualified conditions or not, wherein the printing information comprises a printed quantity value, an error printing quantity value and a printing failure page value;
and when the printing information is judged not to meet the printing qualified condition, acquiring unqualified information in the printing information, and carrying out printing error marking on the printing equipment according to the unqualified information.
2. The printing device heartbeat monitoring method of claim 1, further comprising:
acquiring firmware version information stored in the heartbeat data packet, and judging whether the firmware version information is the latest version;
if not, sending an update instruction to the printing equipment to control the printing equipment to update the firmware, wherein the update instruction stores the download address of the latest version.
3. The printing apparatus heartbeat monitoring method according to claim 2, wherein the step of determining whether the firmware version information is a latest version includes:
acquiring firmware type information stored in the firmware version information, and inquiring a latest version number matched with the fixed type information in a pre-stored database;
acquiring a current version number stored in the firmware version information, and judging whether the current version number is the same as the latest version number;
if not, judging that the firmware version information is not the latest version.
4. The printing apparatus heartbeat monitoring method according to claim 1, wherein the step of determining whether an abnormal state exists in the operation information includes:
respectively acquiring the ink box state information, the waste powder bin state information and the toner cartridge state information stored in the running information, and respectively judging whether the ink box state information, the waste powder bin state information and the toner cartridge state information are in the abnormal state.
5. The printing apparatus heartbeat monitoring method of claim 4, wherein the step of separately determining whether the cartridge status information, the waste toner bin status information, and the cartridge status information are the abnormal statuses comprises:
judging whether the residual value of the ink powder of the ink box stored in the ink box state information is smaller than a first preset threshold value or not;
when the residual value of the ink powder of the ink box is judged to be smaller than the first preset threshold value, judging that the ink box state information is in the abnormal state;
judging whether the toner value of the waste toner bin stored in the waste toner bin state information is larger than a second preset threshold value or not;
when the toner value of the waste toner bin is judged to be larger than the second preset threshold value, judging that the waste toner bin state information is in the abnormal state;
judging whether the residual value of the toner powder of the toner cartridge stored in the toner cartridge state information is smaller than a third preset threshold value or not;
and when the toner residual value of the toner cartridge is judged to be smaller than the third preset threshold value, judging that the toner cartridge state information is in the abnormal state.
6. The printing apparatus heartbeat monitoring method of claim 1, wherein the step of determining whether the print information satisfies a print qualification includes:
judging whether the error percentage of the error printing quantity value in the printed quantity value is greater than a preset percentage or not;
when the error percentage is judged to be larger than a preset percentage, judging that the printing information does not meet the printing qualified condition;
and when the error percentage is not larger than the preset percentage, continuously judging whether the numerical value of the printing failure page is larger than a page number threshold, and if so, judging that the printing information does not meet the printing qualified condition.
7. The printing apparatus heartbeat monitoring method of claim 1, wherein said step of running anomaly marking the printing apparatus in accordance with the anomaly status includes:
and acquiring identification information stored in the heartbeat data packet, and storing the identification information and the abnormal state in a corresponding relation to a list to be maintained, wherein the identification information comprises a factory identification, a physical address and a network address of the printing equipment.
8. A printing device heartbeat monitoring device, comprising:
the first judgment module is used for acquiring running information stored in a heartbeat data packet when the heartbeat data packet sent by any printing device is received, and judging whether the running information has an abnormal state or not, wherein the running information comprises the use state of each printing component in the printing device;
the first marking module is used for acquiring the abnormal state when the first judging module judges that the abnormal state exists in the running information, and marking the running abnormality of the printing equipment according to the abnormal state;
the second judging module is used for acquiring printing information stored in the heartbeat data packet and judging whether the printing information meets printing qualified conditions or not when the first judging module judges that the abnormal state does not exist in the running information, wherein the printing information comprises a printed quantity value, an error printing quantity value and a printing failure page value;
and the second marking module is used for acquiring unqualified information in the printing information and carrying out printing error marking on the printing equipment according to the unqualified information when the second judging module judges that the printing information does not meet the printing qualified condition.
9. A mobile terminal for printing device heartbeat monitoring, comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the processor executes the computer program to cause the mobile terminal to perform the printing device heartbeat monitoring method according to any one of claims 1 to 7.
10. A storage medium of a printing apparatus heartbeat monitoring device having a computer program stored thereon, the program being characterized in that it when executed by a processor implements the steps of the printing apparatus heartbeat monitoring method of any one of claims 1 to 7.
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