CN108876280A - A kind of service enterprise's office efficiency lifting system - Google Patents
A kind of service enterprise's office efficiency lifting system Download PDFInfo
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- CN108876280A CN108876280A CN201810361247.4A CN201810361247A CN108876280A CN 108876280 A CN108876280 A CN 108876280A CN 201810361247 A CN201810361247 A CN 201810361247A CN 108876280 A CN108876280 A CN 108876280A
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- information
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- office worker
- client
- office
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
Abstract
The invention discloses a kind of service enterprise's office efficiency lifting systems, including：History acquisition module, for acquiring the face information of client；Database sharing module for the face information of client to be associated with for office worker's information of the customer service, and stores and arrives historical data base；Target acquisition module, for acquiring the face information for entering the target customer at target gate；Information extraction modules, for searching whether the face information with the matched client of the face information of the target customer in historical data base, if so, extracting target office worker information associated with it；Information broadcasting module, for broadcasting target office worker information associated with it to target customer.
Description
Technical field
The present invention relates to video data processing technology field more particularly to a kind of service enterprise's office efficiency lifting systems.
Background technique
With the progress in epoch and the raising of living standards of the people, all kinds of offices, business hall, service organization, company
Scale is increasing.Client is after certain company contacts a business personnel, when coming the said firm for the second time, generally requires to spend very long
Time find the business personnel serviced with it, time of serious waste client, and often link up or serviced with historic customer
Business personnel be much more familiar with the client, the plenty of time will be saved again for its service, while being easier that transaction or service is allowed to reach
At.It in the business personnel more renewed, and needs to restate demand, can equally waste longer time.It is gone through so how to allow
History client is quickly found out the business personnel serviced for it, or business personnel is allowed to be quickly found out the historic customer of company's working, is
This field urgent problem.
Summary of the invention
Technical problems based on background technology, the invention proposes a kind of service enterprise's office efficiency lifting systems；
A kind of service enterprise's office efficiency lifting system proposed by the present invention, including：
History acquisition module, for acquiring the face information of client；
Database sharing module, for closing the face information of client with for office worker's information of the customer service
Connection, and store and arrive historical data base；
Target acquisition module, for acquiring the face information for entering the target customer at target gate；
Information extraction modules are matched for searching whether in historical data base with the face information of the target customer
Client face information, if so, extracting target office worker information associated with it；
Information broadcasting module, for broadcasting target office worker information associated with it to target customer.
Preferably, the history acquisition module, is specifically used for：It is that client carries out in service process or handles official business in office worker
Personnel be customer service after the completion of, acquire the face information of client.
Preferably, the history acquisition module, is specifically used for：Pass through the mobile terminal of the office worker for the customer service
Acquire the face information of client.
Preferably, the database sharing module, is specifically used for：Office worker's information include office worker's work number,
Office worker's phone number, office worker's face information, one or more in office worker's location information.
Preferably, the database sharing module, is also used to：It by the face information of client and is the office of the customer service
Personal information is associated, and store to historical data base preset time after, delete the client face information and with for this
Office worker's information of customer service.
Preferably, the target acquisition module, is specifically used for；Enter mesh by the camera acquisition being set on target gate
Mark the face information of the target customer at gate.
Preferably, further include reminding module, connect with information extraction modules, reminding module is used to be based on target office worker
Information sends client's arriving reminding to target office worker.
In the present invention, history acquisition module, for acquiring the face information of client；Database sharing module, being used for will be objective
The face information at family is associated with for office worker's information of the customer service, and is stored and arrived historical data base；Target acquisition
Module, for acquiring the face information for entering the target customer at target gate；Information extraction modules, in historical data base
The face information with the matched client of the face information of the target customer is searched whether, if so, extracting mesh associated with it
Mark office worker's information；Information broadcasting module, for broadcasting target office worker information associated with it to target customer.Such as
This after identifying that the client is historic customer, broadcasts mesh associated with it to the historic customer when client reaches working place
Office worker's information is marked, facilitates the historic customer to be quickly found out the office worker serviced for it and continues as its service, it can be significantly
It increases work efficiency, reduce the waiting of client and finds the time of office worker, increase customer experience, meanwhile, improve office enterprise
The working efficiency of industry improves the performance of enterprises and corporate image.
Detailed description of the invention
Fig. 1 is a kind of module diagram of service enterprise's office efficiency lifting system proposed by the present invention.
Specific embodiment
Referring to Fig.1, a kind of service enterprise's office efficiency lifting system proposed by the present invention, including：
History acquisition module is specifically used for for acquiring the face information of client：It is that client services in office worker
In the process or after the completion of office worker is customer service, the face information of client is acquired, specifically, by for the customer service
The face information of the mobile terminal acquisition client of office worker.
In concrete scheme, during office worker is customer service, or this time after the completion of service, office worker is logical
The face information for crossing the terminals such as mobile phone, tablet computer acquisition client, as customer historical information.
Database sharing module, for closing the face information of client with for office worker's information of the customer service
Connection, and store arrive historical data base, and store to historical data base preset time after, delete the client face information and
With office worker's information for the customer service, office worker's information includes office worker's work number, office worker's cell-phone number
One or more in code, office worker's face information, office worker's location information.
It by the face information of client and is the customer service after collecting the face information of client in concrete scheme
Office worker's information be associated and store historical data base, office worker's information includes office worker's work number, does
Office attendants person's phone number, office worker's face information, office worker's location information, in order to prevent information mistake in historical data base
It is more, in deleting history database the face information of time client excessively remote and with office worker's letter for the customer service
Breath.
Target acquisition module is specifically used for for acquiring the face information for entering the target customer at target gate；By setting
Enter the face information of the target customer at target gate in the camera acquisition on target gate.
In concrete scheme, target gate can be company gate or office gate, install camera on target gate
The face information of the target customer into target gate can be acquired.
Information extraction modules are matched for searching whether in historical data base with the face information of the target customer
Client face information, if so, extracting target office worker information associated with it.
Information broadcasting module, for broadcasting target office worker information associated with it to target customer.
In concrete scheme, the business personnel for often linking up or servicing with historic customer is much more familiar with the client, is judging
After target customer is historic customer, target office worker information associated with it is broadcasted to target customer, historic customer can be allowed fast
The office worker that speed serviced before finding for it.
Reminding module is connect with information extraction modules, and reminding module is used to be based on target office worker information, is done to target
Office attendants person sends client's arriving reminding.
In concrete scheme, when finding the people with the matched client of the face information of target customer in historical data base
Face information illustrates that the client for historic customer, is assigned as the office worker that the historic customer serviced automatically and continues as its service,
It is greatly improved work efficiency.
In present embodiment, history acquisition module, for acquiring the face information of client；Database sharing module, is used for
The face information of client is associated with for office worker's information of the customer service, and stores and arrives historical data base；Target
Acquisition module, for acquiring the face information for entering the target customer at target gate；Information extraction modules, in historical data
The face information with the matched client of the face information of the target customer is searched whether in library, is associated with if so, extracting
Target office worker's information；Information broadcasting module, for broadcasting target office worker information associated with it to target customer.
In this way, after identifying that the client is historic customer, being broadcasted to the historic customer associated with it when client reaches working place
Target office worker's information facilitates the historic customer to be quickly found out the office worker serviced for it and continues as its service, can be big
It increases work efficiency greatly, reduce the waiting of client and finds the time of office worker, increase customer experience, meanwhile, improve office
The working efficiency of enterprise improves the performance of enterprises and corporate image.
The foregoing is only a preferred embodiment of the present invention, but scope of protection of the present invention is not limited thereto,
Anyone skilled in the art in the technical scope disclosed by the present invention, according to the technique and scheme of the present invention and its
Inventive concept is subject to equivalent substitution or change, should be covered by the protection scope of the present invention.
Claims (7)
1. a kind of service enterprise's office efficiency lifting system, which is characterized in that including：
History acquisition module, for acquiring the face information of client；
Database sharing module, for the face information of client to be associated with for office worker's information of the customer service,
And it stores and arrives historical data base；
Target acquisition module, for acquiring the face information for entering the target customer at target gate；
Information extraction modules, for being searched whether in historical data base and the matched visitor of the face information of the target customer
The face information at family, if so, extracting target office worker information associated with it；
Information broadcasting module, for broadcasting target office worker information associated with it to target customer.
2. service enterprise's office efficiency lifting system according to claim 1, which is characterized in that the history acquires mould
Block is specifically used for：After the completion of office worker is that client carries out in service process or office worker is customer service, client is acquired
Face information.
3. service enterprise's office efficiency lifting system according to claim 1, which is characterized in that the history acquires mould
Block is specifically used for：The face information of client is acquired by the mobile terminal of the office worker for the customer service.
4. service enterprise's office efficiency lifting system according to claim 1, which is characterized in that the database sharing mould
Block is specifically used for：Office worker's information includes office worker's work number, office worker's phone number, office worker's face letter
One or more in breath, office worker's location information.
5. service enterprise's office efficiency lifting system according to claim 1, which is characterized in that the database sharing mould
Block is also used to：The face information of client is associated with for office worker's information of the customer service, and stores and arrives history number
After the preset time in library, delete the client face information and with office worker's information for the customer service.
6. service enterprise's office efficiency lifting system according to claim 1, which is characterized in that the target acquires mould
Block is specifically used for；Enter the face information of the target customer at target gate by the camera acquisition being set on target gate.
7. service enterprise's office efficiency lifting system according to claim 1, which is characterized in that it further include reminding module,
Connect with information extraction modules, reminding module be used for be based on target office worker information, to target office worker send client to
Up to prompting.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810361247.4A CN108876280A (en) | 2018-04-20 | 2018-04-20 | A kind of service enterprise's office efficiency lifting system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810361247.4A CN108876280A (en) | 2018-04-20 | 2018-04-20 | A kind of service enterprise's office efficiency lifting system |
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| Publication Number | Publication Date |
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| CN108876280A true CN108876280A (en) | 2018-11-23 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201810361247.4A Pending CN108876280A (en) | 2018-04-20 | 2018-04-20 | A kind of service enterprise's office efficiency lifting system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111932805A (en) * | 2020-08-19 | 2020-11-13 | 中国银行股份有限公司 | Voice broadcasting method and device |
-
2018
- 2018-04-20 CN CN201810361247.4A patent/CN108876280A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111932805A (en) * | 2020-08-19 | 2020-11-13 | 中国银行股份有限公司 | Voice broadcasting method and device |
| CN111932805B (en) * | 2020-08-19 | 2021-11-23 | 中国银行股份有限公司 | Voice broadcasting method and device |
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| WD01 | Invention patent application deemed withdrawn after publication |
Application publication date: 20181123 |
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| WD01 | Invention patent application deemed withdrawn after publication |