CN108510291A - Automobile Life cycle service platform based on car networking and method of servicing - Google Patents

Automobile Life cycle service platform based on car networking and method of servicing Download PDF

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Publication number
CN108510291A
CN108510291A CN201810201639.4A CN201810201639A CN108510291A CN 108510291 A CN108510291 A CN 108510291A CN 201810201639 A CN201810201639 A CN 201810201639A CN 108510291 A CN108510291 A CN 108510291A
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service
user
automobile
vehicle
company
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Inventor
方竹
杨永卿
杨俊磊
赵学广
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Beijing Map Xin Zhisheng Information Technology Co Ltd
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Beijing Map Xin Zhisheng Information Technology Co Ltd
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Priority to CN201810201639.4A priority Critical patent/CN108510291A/en
Publication of CN108510291A publication Critical patent/CN108510291A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/018Certifying business or products
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/015Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016After-sales
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0605Supply or demand aggregation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0609Buyer or seller confidence or verification
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0645Rental transactions; Leasing transactions
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance

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  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Marketing (AREA)
  • Economics (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
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  • Entrepreneurship & Innovation (AREA)
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Abstract

This application involves a kind of automobile Life cycle service platform and method of servicing based on car networking comprising:Display platform, for accessing producer, dealer, user and leasing company, signing sales force and signing driver, user oriented show automobile product and service plan online, and solid shop/brick and mortar store provides test drive service to the user under bonding wire;Transaction platform, for accessing producer, dealer, financing corporation, insurance company, leasing company and user, the automobile product or service plan bought to user are traded clearing, provide insurance and finance service to the user;Market service platform afterwards, for accessing the shops 4S, maintenance factory, refitting factory, rescue company, insurance company, navigation companies, leasing company, advertising company and Second-hand Vehicle Transaction company, network connection is established with the automobile that user is bought, provides rear market service to the user;Display platform, transaction platform and rear market service platform combine, and provide the Life cycle service of automobile to the user.

Description

Automobile Life cycle service platform based on car networking and method of servicing
Technical field
This application involves automobile industry more particularly to a kind of automobile Life cycle service platform kimonos based on car networking Business method.
Background technology
With the development of Internet technology, the electric business of various industries generally occurs.But other industry electric business experience is not It can be applied directly to automobile industry, this, which is primarily due to automobile industry, itself uniqueness.For example, sale of automobile has sternly The price regulation of lattice;Automobile industry also has stringent region limitation, so trans-regional vehicle cannot be carried;Automobile industry has complete envelope The shops 4S mandate system closed etc..Have its own feature just because of automobile industry, current solution be usually production link, Sales section, after sale link are separate, this will result in for user, and service experience is scattered and isolated.
In addition, with the appearance of national new policy, for example, new sales policy has been put into effect for parallel import automobile, The appearance of new cars sales and management method will also expedite the emergence of new automobile dealerships industry situation.
Therefore, no matter in terms of the technology development or in terms of policy, it is required for the new sales service for automobile industry System.
Invention content
To overcome the problems, such as at least to a certain extent present in the relevant technologies, the application provides a kind of based on car networking Automobile Life cycle service platform and method of servicing.
According to the embodiment of the present application in a first aspect, a kind of automobile Life cycle service based on car networking of offer is flat Platform comprising:
Display platform, for accessing producer, dealer, user and leasing company, signing sales force and signing driver, face Show that solid shop/brick and mortar store provides test drive service to the user under automobile product and service plan and bonding wire online to user;Institute It states automobile product and service plan to be provided by the producer, dealer, user or leasing company, the test drive service is by institute State signing sales force and signing driver;
Transaction platform, for accessing producer, dealer, financing corporation, insurance company, leasing company and user, to user The automobile product or service plan bought are traded clearing, and provide insurance service and financial service to the user;It is described The automobile product or service plan that user is bought are provided by the producer, and the financial service is provided by the financing corporation, The insurance service is provided by the insurance company;
Market service platform afterwards, for access the shops 4S, maintenance factory, refitting factory, rescue company, insurance company, navigation companies, Leasing company, hotel, food and drink leisure provider, advertising company and Second-hand Vehicle Transaction company, establish with the automobile that user is bought Network connection, and provide rear market service to the user;Market services package includes car networking service after described;
The display platform, transaction platform and rear market service platform combine, and provide the Life cycle of automobile to the user Service.
In conjunction with above-mentioned in a first aspect, the automobile product includes at least one in following item:
Vehicle;The vehicle includes futures vehicle automobile and stock car;
Automobile Products;The Automobile Products include auto repair maintenance, vehicle mounted electrical apparatus, automobile decoration, safe driving and U.S. Hold cleaning.
Further, the vehicle further includes:Parallel import automobile.
In conjunction with above-mentioned in a first aspect, the service plan includes at least one in following item:
Vehicle purchase combines the services package that insurance and vehicle are borrowed;
The services package of financing lease;
The services package of automobile displacement.
In conjunction with above-mentioned in a first aspect, the settlement of transactions includes at least one in following item:
Preengage test ride;
Deposit is paid;
Automobile Products are bought;
Financial product;
Guarantor's product is prolonged in three guarantees.
In conjunction with above-mentioned in a first aspect, the car networking service includes at least one in following item:
Fleet management services;
After fill solution;
Automobile remote diagnostic big data analysis.
Further, the rear market service further includes at least one in following item:
CRM;The CRM includes customer data, business opportunity line, automobile information and information receipt and member management, Yong Huguan Bosom, orientation marketing, customer service management and call center;
Purchasing management;The purchasing management includes supplier management, buying menu manager, stock management, stock control, outbound Management and bill management;
User behavior acquires;The user behavior acquisition includes the display platform browsing record, is carried out with other platforms Data exchange and user behavior tracking;
Logistic track;The logistic track includes physical state management;
Report management;The report management includes that Report Customization and report are sent automatically;
With other systems interface;Described includes data analysis and access other affiliates with other systems interface.
In conjunction with it is above-mentioned in a first aspect, when the user be authorised dealer, and buy vehicle when, the system also includes:
First authorizes platform, for producer payment authorization guarantee fund and obtaining the brand mandate of producer, and receives and awards Guarantee fund is entered in power dealer's payment, and carries out brand mandate to authorised dealer;
The transaction platform includes for settlement of transactions:Receive the order and vehicle money of the vehicle that authorised dealer is bought;
The transaction platform is additionally operable to:The order of reception and vehicle money are paid to the producer, so that the producer will be whole Vehicle consigns to authorised dealer.
In conjunction with it is above-mentioned in a first aspect, when the user be personal user, and buy vehicle when, the system also includes:
Second authorize platform, for receive producer payment enter guarantee fund;
The transaction platform includes for settlement of transactions:Receive the order and vehicle money of the vehicle that personal user is bought;
The transaction platform is additionally operable to:The order of reception and vehicle money are paid to the producer, so that the producer will be whole Vehicle consigns to personal user by dealer.
According to the second aspect of the embodiment of the present application, a kind of automobile Life cycle service side based on car networking is provided Method comprising:
Producer, dealer, user and leasing company, signing sales force and signing driver, user oriented is accessed to open up online Show under automobile product and service plan and bonding wire that solid shop/brick and mortar store provides test drive service to the user, the automobile product and Service plan is provided by the producer, dealer, user or leasing company, and the test drive service sells people by the signing Member and signing driver;
Producer, dealer, financing corporation, insurance company, leasing company and user are accessed, the automobile bought to user produces Product or service plan are traded clearing, and provide insurance service and financial service to the user;The vapour that the user is bought Vehicle product or service plan are provided by the producer, and the insurance service is provided by the insurance company, the financial service by The financing corporation provides;
Access the shops 4S, maintenance factory, refitting factory, rescue company, insurance company, navigation companies, leasing company, hotel, food and drink Leisure provider, advertising company and Second-hand Vehicle Transaction company, establish car networking with the automobile that user is bought and connect, and to use Family provides Life cycle service, and the Life cycle service includes the service of After-market field, wherein rear market services package includes vehicle connection Net service.
The technical solution that embodiments herein provides can include the following benefits:The application is flat by building displaying Platform, transaction platform and rear market service platform can get through interests chain, structure value chain, build ecological chain, keep automobile industry real It is now the target for making vehicle people, automobile purchaser and car user's service.The application can be to user from seeing vehicle, select vehicle, buying car, with vehicle to two The data of handcart process of exchange carry out unified standard management, it is established that the integrated data of complete vehicle and user so that entire Sale of automobile service industry procedure, standardization, efficiently it is convenient;Income from sales can be further promoted, cuts operating costs, carry High customer satisfaction.
It should be understood that above general description and following detailed description is only exemplary and explanatory, not The application can be limited.
Description of the drawings
The drawings herein are incorporated into the specification and forms part of this specification, and shows the implementation for meeting the application Example, and the principle together with specification for explaining the application.
Fig. 1 is a kind of automobile Life cycle service platform based on car networking shown according to an exemplary embodiment Structure diagram.
Fig. 2 is a kind of automobile Life cycle method of servicing based on car networking shown according to an exemplary embodiment Flow chart.
Specific implementation mode
Example embodiments are described in detail here, and the example is illustrated in the accompanying drawings.Following description is related to When attached drawing, unless otherwise indicated, the same numbers in different drawings indicate the same or similar elements.Following exemplary embodiment Described in embodiment do not represent all embodiments consistent with the application.On the contrary, they be only with it is such as appended The example of consistent device and method of some aspects be described in detail in claims, the application.
Fig. 1 is a kind of automobile Life cycle service platform based on car networking shown according to an exemplary embodiment Structure diagram.As shown in Figure 1, automobile Life cycle service platform of the application based on car networking includes display platform 1, transaction Platform 2 and rear market service platform 3.
Display platform 1 is for accessing producer, dealer, user and leasing company, signing sales force and signing driver, face Show that solid shop/brick and mortar store provides test drive service to the user under automobile product and service plan and bonding wire online to user.Its In, automobile product and service plan are provided by producer, dealer, user or leasing company, and test drive service is sold by signing Personnel and signing driver provide.
Automobile product includes vehicle and Automobile Products.Vehicle includes futures vehicle automobile and stock car.Vehicle further includes putting down Row imported car.Automobile Products include auto repair maintenance, vehicle mounted electrical apparatus, automobile decoration, safe driving, beauty cleaning and automobile clothes Business etc..
Service plan includes the superior resources in conjunction with display platform 1, the service of goods packet provided to the user.For example, vehicle Purchase combines the services package that insurance and vehicle are borrowed, the services package etc. of services package or the automobile displacement of financing lease.
Display platform 1 is using electric business platform as source, the moneys such as vehicle, parts, finance and insurance that all companies are integrated Source provides corresponding products & services for enterprise and user.
Correspondingly, display platform 1 is with the following functions:Landing page, search in Website, commodity classification, navigation, commodity rush are provided Pin information, ideal inventory and notification area, help service and forum etc..Wherein, landing page includes that items list page, commodity are detailed Page and commercial activities page.
Transaction platform 2 is for accessing producer, dealer, financing corporation, insurance company, leasing company and user, to user The automobile product or service plan bought are traded clearing, and provide financial service and insurance service to the user.User The automobile product or service plan bought are provided by producer or dealer, and financial service is provided by financing corporation, insurance service It is provided by insurance company.
Further, settlement of transactions includes that reservation test ride, deposit payment, Automobile Products purchase, financial product or three guarantees are prolonged Protect product etc..
Correspondingly, transaction platform 2 is with the following functions:Shopping cart, order submission, order processing, payment system and finance Management etc..Wherein, order processing includes that (Return Merchandise Authorization, are returned with RAM processing for order audit Return merchandise authorization).Payment system includes external payment system and internal payment system.Financial management includes supplier's clearing, canal Road is settled accounts and dispatching clearing.
In addition, transaction platform 2 also provides the insurance and finance service of parallel import vehicle.Wherein, financial service includes supply Chain finance, stock mortgaged financing and personal buying car loan etc..
Afterwards market service platform 3 for access the shops 4S, maintenance factory, refitting factory, rescue company, insurance company, navigation companies, Leasing company, hotel, food and drink leisure provider, advertising company and Second-hand Vehicle Transaction company etc., build with the automobile that user is bought Vertical network connection, and provide rear market service to the user.
Wherein, rear market services package includes car networking service.Car networking service includes fleet management's service, fills solution afterwards With automobile remote diagnostic big data analysis.
Market service further includes CRM, purchasing management, user behavior acquisition, logistic track, report management and other systems afterwards Interface.Wherein, CRM includes that customer data, business opportunity line, automobile information and information receipt and member management, user show loving care for, are fixed To marketing, customer service management and call center.User, which shows loving care for, further comprises that information pushes.Orientation marketing includes member's grouping and battalion Sell activity management.Purchasing management includes supplier management, buying menu manager, stock management, stock control, goes out library management and bill Management.User behavior acquisition includes the browsing of display platform 1 record, is tracked with other platforms progress data exchange and user behavior. Logistic track includes mainly physical state management.Report management includes that Report Customization and report are sent automatically.Other systems interface Including data analysis and access other affiliates.
Display platform 1, transaction platform 2 and rear 3 triplicity of market service platform, by collecting user behavior, in conjunction with three Large platform provide information provide precision marketing, automobile product and service plan etc. to the user using big data analysis, for Family provides the Life cycle service of automobile, and by the Life cycle information visualization of automobile.
Automobile Life cycle service platform of the application based on car networking is by building display platform 1,2 and of transaction platform Market service platform 3 afterwards disclosure satisfy that the needs that urgent service resources end to end are integrated, can realize full industrial chain data Integration and operation.Automobile Life cycle service platform of the application based on car networking provides centralized automobile services pattern, The one-stop full industry service content of solution automobile promotes traditional decentralized service site efficiency, promotes user service experience.Its In, centralized automobile services pattern include new car sale, repair and maintenance, financing lease, finance and insurance service and Second-hand Vehicle Transaction.
User is flat by the display platform 1 in automobile Life cycle service platform of the application based on car networking, transaction Platform 2 and rear market service platform 3 can grasp the products & services information such as import vehicle, parts, finance and insurance in time, lead to The subscription for being simply provided and capable of realizing customized information is crossed, such as:Vehicle information, parts quotation and banking and insurance business service plan Deng.The access channel of automobile Life cycle service platform of the application based on car networking includes the cell phone application of mobile terminal and micro- Believe the official website of public platform and page end.
When user is authorised dealer, and buys vehicle, automobile Life cycle service of the application based on car networking Platform further includes the first mandate platform, and the first mandate platform is used for producer payment authorization guarantee fund and obtains the brand of producer and award Power, and the guarantee fund that enters of authorised dealer's payment is received, and carry out brand mandate to authorised dealer;
Transaction platform 2 includes for settlement of transactions:Receive the order and vehicle money of the vehicle that authorised dealer is bought;
Transaction platform 2 is additionally operable to:The order of reception and vehicle money are paid to producer, so that vehicle is consigned to mandate by producer Dealer.
When user is personal user, and buys vehicle, the automobile Life cycle service platform based on car networking also wraps It includes:
Second authorize platform, for receive producer payment enter guarantee fund;
Transaction platform 2 includes for settlement of transactions:Receive the order and vehicle money of the vehicle that personal user is bought;
Transaction platform 2 is additionally operable to:The order of reception and vehicle money are paid to producer, so that vehicle is passed through dealer by producer Consign to personal user.
Fig. 2 is a kind of automobile Life cycle method of servicing based on car networking shown according to an exemplary embodiment Flow chart.As shown in Fig. 2, automobile Life cycle method of servicing of the application based on car networking includes the following steps:
S1, access producer, dealer, user and leasing company, signing sales force and signing driver, user oriented are online Solid shop/brick and mortar store provides test drive service to the user under displaying automobile product and service plan and bonding wire.Wherein, automobile product It is provided by producer, dealer, user or leasing company with service plan, test drive service is by sales force and the signing department of contracting Machine provides.
S2, access producer, dealer, financing corporation, insurance company, leasing company and user, the vapour that user is bought Vehicle product or service plan are traded clearing, and provide insurance service and financial service to the user.Wherein, user is bought Automobile product or service plan provided by producer or dealer, financial service is provided by financing corporation, and insurance service is by insuring Company provides.
S3, the shops access 4S, maintenance factory, refitting factory, rescue company, insurance company, navigation companies, leasing company, hotel, meal Drink leisure provider, advertising company and Second-hand Vehicle Transaction company, establish car networking with the automobile that user is bought and connect, Yi Jiwei User provides Life cycle service.Life cycle service includes the service of After-market field, wherein rear market services package includes car networking Service.
In above-mentioned steps S1, automobile product includes vehicle or automobile product.Wherein, vehicle includes futures vehicle automobile and inventory Automobile.Vehicle further includes parallel import vehicle.Automobile Products include auto repair maintenance, vehicle mounted electrical apparatus, automobile decoration, safe driving It is cleaned with beauty.
Service plan includes that vehicle purchase combines the services package of insurance and vehicle loan, the services package of financing lease or automobile displacement Services package.
In above-mentioned steps S2, settlement of transactions includes reservation test ride, deposit payment, Automobile Products purchase, financial product or three Bao Yanbao products.
In above-mentioned steps S3, rear market service further includes CRM, purchasing management, user behavior acquisition, logistic track, report Management or with other systems interface.Wherein, CRM includes customer data, business opportunity line, automobile information and information receipt and member Management, user show loving care for, orient marketing, customer service management and call center;Purchasing management include supplier management, buying menu manager, Stock management, goes out library management and bill management at stock control;User behavior acquisition include display platform browsing record and Other platforms carry out data exchange and user behavior tracking;Logistic track includes physical state management;Report management includes report Customization and report are sent automatically;With other systems interface include data analysis and access other affiliates.
Car networking service includes fleet management's service, rear dress solution or automobile remote diagnostic big data analysis.
In above-mentioned steps S2, when user is authorised dealer, and buys vehicle, the method further includes:To producer's branch It pays and authorizes guarantee fund and obtain the brand mandate of producer, and receive the guarantee fund that enters of authorised dealer's payment, and to mandate Dealer carries out brand mandate.Receive the order and vehicle money of the vehicle that authorised dealer is bought.By the order of reception and vehicle money Producer is paid, so that vehicle is consigned to authorised dealer by producer.
In above-mentioned steps S2, when user is personal user, and buys vehicle, the method further includes:Receive producer's branch That pays enters guarantee fund;Receive the order and vehicle money of the vehicle that personal user is bought;The order of reception and vehicle money are paid The producer, so that vehicle is consigned to personal user by the producer by dealer.
The application is attracted by activities such as preferential promotion, member's integrals on line to place an order on user's line, and arrives Xian Xia shops Service is enjoyed, good service experience can ensure that stablizing for flow is promoted on line under line.User is on line to commodity and service It is chosen, it is convenient and efficient;User receives service within the designated time to service shops under line after choosing, and is serviced under line same When continual and steady traveller is brought for line upper mounting plate, based on car networking function, in conjunction with mobile CRM (Customer Relationship Management), DMS (Database Management System data base management systems), visualization Logistics and big data analysis provide the Life cycle service of automobile to the user.Display platform 1, transaction platform 2 and rear market clothes The structure of business platform 3 can get through interests chain, structure value chain, build ecological chain, automobile industry is made to can be implemented as making vehicle The target of people, automobile purchaser and car user's service.
About the system in above-described embodiment, wherein modules execute the concrete mode of operation in related this method Embodiment in be described in detail, explanation will be not set forth in detail herein.
It is understood that same or similar part can mutually refer in the various embodiments described above, in some embodiments Unspecified content may refer to same or analogous content in other embodiment.
It should be noted that in the description of the present application, term " first ", " second " etc. are used for description purposes only, without It can be interpreted as indicating or implying relative importance.In addition, in the description of the present application, unless otherwise indicated, the meaning of " multiple " Refer at least two.
Any process described otherwise above or method description are construed as in flow chart or herein, and expression includes It is one or more for realizing specific logical function or process the step of executable instruction code module, segment or portion Point, and the range of the preferred embodiment of the application includes other realization, wherein can not press shown or discuss suitable Sequence, include according to involved function by it is basic simultaneously in the way of or in the opposite order, to execute function, this should be by the application Embodiment person of ordinary skill in the field understood.
It should be appreciated that each section of the application can be realized with hardware, software, firmware or combination thereof.Above-mentioned In embodiment, software that multiple steps or method can in memory and by suitable instruction execution system be executed with storage Or firmware is realized.
Those skilled in the art are appreciated that realize all or part of step that above-described embodiment method carries Suddenly it is that relevant hardware can be instructed to complete by program, the program can be stored in a kind of computer-readable storage medium In matter, which includes the steps that one or a combination set of embodiment of the method when being executed.
In the description of this specification, reference term " one embodiment ", " some embodiments ", " example ", " specifically show The description of example " or " some examples " etc. means specific features, structure, material or spy described in conjunction with this embodiment or example Point is contained at least one embodiment or example of the application.In the present specification, schematic expression of the above terms are not Centainly refer to identical embodiment or example.Moreover, particular features, structures, materials, or characteristics described can be any One or more embodiments or example in can be combined in any suitable manner.
Although embodiments herein has been shown and described above, it is to be understood that above-described embodiment is example Property, it should not be understood as the limitation to the application, those skilled in the art within the scope of application can be to above-mentioned Embodiment is changed, changes, replacing and modification.

Claims (10)

1. a kind of automobile Life cycle service platform based on car networking, which is characterized in that including:
Display platform, for accessing producer, dealer, user and leasing company, signing sales force and signing driver, towards with Family shows that solid shop/brick and mortar store provides test drive service to the user under automobile product and service plan and bonding wire online;The vapour Vehicle products & services scheme is provided by the producer, dealer, user or leasing company, and the test drive service is by the label About sales force and signing driver;
Transaction platform purchases user for accessing producer, dealer, financing corporation, insurance company, leasing company and user The automobile product or service plan bought are traded clearing, and provide insurance service and financial service to the user;The user The automobile product or service plan bought are provided by the producer, and the financial service is provided by the financing corporation, described Insurance service is provided by the insurance company;
Market service platform afterwards, for accessing the shops 4S, maintenance factory, refitting factory, rescue company, insurance company, navigation companies, lease Company, hotel, food and drink leisure provider, advertising company and Second-hand Vehicle Transaction company, network is established with the automobile that user is bought Connection, and provide rear market service to the user;Market services package includes car networking service after described;
The display platform, transaction platform and rear market service platform combine, and provide the Life cycle service of automobile to the user.
2. the automobile Life cycle service platform according to claim 1 based on car networking, which is characterized in that the vapour Vehicle product includes at least one in following item:
Vehicle;The vehicle includes futures vehicle automobile and stock car;
Automobile Products;The Automobile Products include that auto repair maintenance, vehicle mounted electrical apparatus, automobile decoration, safe driving and beauty are clear It washes.
3. the automobile Life cycle service platform according to claim 2 based on car networking, which is characterized in that described whole Vehicle further includes:Parallel import automobile.
4. the automobile Life cycle service platform according to claim 1 based on car networking, which is characterized in that the clothes Business scheme includes at least one in following item:
Vehicle purchase combines the services package that insurance and vehicle are borrowed;
The services package of financing lease;
The services package of automobile displacement.
5. the automobile Life cycle service platform according to claim 1 based on car networking, which is characterized in that the friendship Easily clearing include at least one in following item:
Preengage test ride;
Deposit is paid;
Automobile Products are bought;
Financial product;
Guarantor's product is prolonged in three guarantees.
6. the automobile Life cycle service platform according to claim 1 based on car networking, which is characterized in that the vehicle The Internet services include at least one in following item:
Fleet management services;
After fill solution;
Automobile remote diagnostic big data analysis.
7. the automobile Life cycle service platform according to claim 5 based on car networking, which is characterized in that after described Market service further includes at least one in following item:
CRM;The CRM include customer data, business opportunity line, automobile information and information receipt and member management, user show loving care for, Orientation marketing, customer service management and call center;
Purchasing management;The purchasing management includes supplier management, buying menu manager, stock management, stock control, goes out library management And bill management;
User behavior acquires;The user behavior acquisition includes the display platform browsing record, carries out data with other platforms It exchanges and user behavior tracks;
Logistic track;The logistic track includes physical state management;
Report management;The report management includes that Report Customization and report are sent automatically;
With other systems interface;Described includes data analysis and access other affiliates with other systems interface.
8. according to automobile Life cycle service platform of the claim 1-7 any one of them based on car networking, feature exists In, when the user is authorised dealer, and buys vehicle, the system also includes:
First authorizes platform, for producer payment authorization guarantee fund and obtaining the brand mandate of producer, and receives and authorizes warp Guarantee fund is entered in pin quotient's payment, and carries out brand mandate to authorised dealer;
The transaction platform includes for settlement of transactions:Receive the order and vehicle money of the vehicle that authorised dealer is bought;
The transaction platform is additionally operable to:The order of reception and vehicle money are paid to the producer, so that vehicle is handed over by the producer Pay authorised dealer.
9. according to automobile Life cycle service platform of the claim 1-7 any one of them based on car networking, feature exists In, when the user is personal user, and buys vehicle, the system also includes:
Second authorize platform, for receive producer payment enter guarantee fund;
The transaction platform includes for settlement of transactions:Receive the order and vehicle money of the vehicle that personal user is bought;
The transaction platform is additionally operable to:The order of reception and vehicle money are paid to the producer, so that vehicle is led in the producer It crosses dealer and consigns to personal user.
10. a kind of automobile Life cycle method of servicing based on car networking, which is characterized in that including:
It accesses producer, dealer, user and leasing company, signing sales force and signing driver, user oriented and shows vapour online Solid shop/brick and mortar store provides test drive service, the automobile product and service to the user under vehicle products & services scheme and bonding wire Scheme by the producer, dealer, user or leasing company provide, the test drive service by the signing sales force with Contract driver;
Access producer, dealer, financing corporation, insurance company, leasing company and user, the automobile product bought to user or Service plan is traded clearing, and provides insurance service and financial service to the user;The automobile production that the user is bought Product or service plan are provided by the producer, and the insurance service is provided by the insurance company, and the financial service is by described Financing corporation provides;
Access the shops 4S, maintenance factory, refitting factory, rescue company, insurance company, navigation companies, leasing company, hotel, food and drink leisure Provider, advertising company and Second-hand Vehicle Transaction company establish car networking with the automobile that user is bought and connect, and carried for user For Life cycle service, the Life cycle service includes the service of After-market field, wherein rear market services package includes car networking clothes Business.
CN201810201639.4A 2018-03-12 2018-03-12 Automobile Life cycle service platform based on car networking and method of servicing Pending CN108510291A (en)

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