CN108259552A - Case processing system and method - Google Patents

Case processing system and method Download PDF

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Publication number
CN108259552A
CN108259552A CN201710608059.2A CN201710608059A CN108259552A CN 108259552 A CN108259552 A CN 108259552A CN 201710608059 A CN201710608059 A CN 201710608059A CN 108259552 A CN108259552 A CN 108259552A
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CN
China
Prior art keywords
data
server
case
statistical
sent
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CN201710608059.2A
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Chinese (zh)
Inventor
万延虎
张海珍
薛艳
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平安科技(深圳)有限公司
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Priority to CN201710608059.2A priority Critical patent/CN108259552A/en
Publication of CN108259552A publication Critical patent/CN108259552A/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24Querying
    • G06F16/245Query processing
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/18Legal services; Handling legal documents
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network-specific arrangements or communication protocols supporting networked applications
    • H04L67/12Network-specific arrangements or communication protocols supporting networked applications adapted for proprietary or special purpose networking environments, e.g. medical networks, sensor networks, networks in a car or remote metering networks

Abstract

The present invention relates to a kind of case processing system and method, the system comprises:For receiving the case data acquisition request that statistical server timing is sent, case data are obtained, and the case data are sent to statistical server according to the case data acquisition request for data server;Statistical server sends case data acquisition request for timing to data server, and receives the case data that the data server is sent, and the case data are counted, and statistical result is sent to report server according to default dimension;Report server for receiving the statistical result that the statistical server is sent, and generates data sheet according to the statistical result, and the data sheet is used to show the statistical result of case according to default dimension.Above-mentioned case processing system and method, improve business processing efficiency.

Description

Case processing system and method

Technical field

The present invention relates to field of computer technology, more particularly to a kind of case processing system and method.

Background technology

With the development of information technology, science and technology and the work and life of people combine more and more closer.Work and The intelligence of life, not only so that people's work is more convenient, while also greatly increases the quality of life.In business pipe In reason system, it will usually put on record the practical business of client, to track the business change conditions of client.Traditional business pipe In reason system, customer information and business variation can be directly entered, when needing to check, the information for directly inputting client can To check the relevant service conditions of client.However, such service management can only be checked for single case, it can not be real When track the states of all cases, cause business personnel that can not follow up in time case, business processing efficiency is low.

Invention content

The embodiment of the present invention provides a kind of case processing system and method, can improve business processing efficiency.

A kind of case processing system, including:

Data server, for receiving the case data acquisition request that statistical server timing is sent, according to the case Data acquisition request obtains case data, and the case data are sent to statistical server;

Statistical server sends case data acquisition request for timing to data server, and receives the data clothes The case data that business device is sent, the case data are counted, and statistical result is sent to report according to default dimension Server;

Report server for receiving the statistical result that the statistical server is sent, and is given birth to according to the statistical result Into data sheet, the data sheet is used to show the statistical result of case according to default dimension.

The data server includes the first data server and the second data server in one of the embodiments, The first server is used to receive the first data acquisition request that statistical server timing is sent, and is obtained according to first data The first data of acquisition request are taken, and first data are sent to the statistical server;The second server is used to connect The second data acquisition request that statistical server timing is sent is received, the second data are obtained according to second data acquisition request, And second data are sent to the statistical server.

The case processing system further includes in one of the embodiments,:

Classified service device for receiving the case data that the data server is sent, counts the number of the case data The case data are divided into default number, and the case number of packages that will be divided into default number according to amount, and according to the data volume According to being sent to the statistical server.

The statistical server sends case data acquisition for timing to data server in one of the embodiments, Request receives the case data for being divided into default number that classified service device is sent, by the case data for being divided into default number It is counted according to default dimension, and statistical result is sent to report server.

The statistical server is additionally operable to the case data point for being divided into default number in one of the embodiments, The process of dispensing preset quantity, by the case data for being divided into default number respectively in the process of the preset quantity according to Default dimension is counted, and statistical result is sent to report server.

A kind of case processing method, including:

Case data acquisition request is sent to data server by statistical server timing;

The case data acquisition request of the statistical server timing transmission is received by the data server, according to institute It states case data acquisition request and obtains case data, and the case data are sent to the statistical server;

The case data that the data server sends are received by the statistical server, by the case data according to Default dimension is counted, and statistical result is sent to report server;And

The statistical result of the statistical server transmission is received by the report server, and according to the statistical result Data sheet is generated, the data sheet is used to show the statistical result of case according to default dimension.

It is described in one of the embodiments, that case data acquisition is sent to data server by statistical server timing Request includes:

The first data acquisition request of case is sent, and pass through statistics to the first data server by statistical server timing Server timing sends the second data acquisition request of case to the second data server;

The case data acquisition request that the statistical server timing transmission is received by the data server, root Case data are obtained, and the case data are sent to the statistical server and are included according to the case data acquisition request:

The first data acquisition request of the statistical server timing transmission, root are received by first data server The first data are obtained, and first data are sent to the statistical server according to first data acquisition request;And

The second data acquisition of case that the statistical server timing transmission is received by second data server please It asks, the second data is obtained, and second data are sent to the statistical server according to second data acquisition request.

The method further includes in one of the embodiments,:

The case data of the data server transmission are received by classified service device, count the data of the case data Amount, and the case data are divided by default number, and the case data that will be divided into default number according to the data volume It is sent to the statistical server.

The statistical server sends case data acquisition for timing to data server in one of the embodiments, Request receives the case data for being divided into default number that classified service device is sent, by the case data for being divided into default number It is counted according to default dimension, and statistical result is sent to report server.

The statistical server is additionally operable to the case data point for being divided into default number in one of the embodiments, The process of dispensing preset quantity, by the case data for being divided into default number respectively in the process of the preset quantity according to Default dimension is counted, and statistical result is sent to report server.

Case processing system and method provided in an embodiment of the present invention pass through data server storage and acquisition case number of packages According to, and pass through statistical server and case data are counted, data sheet is generated on report server.Pass through different clothes Business device goes to obtain and handle data, when in face of huge data volume, can improve the treatment effeciency of data.Show case simultaneously Statistical result can to case into line trace handle, improve business processing efficiency.

Description of the drawings

Fig. 1 is the system architecture diagram of case processing system in one embodiment;

Fig. 2 is the internal structure schematic diagram of server in one embodiment;

Fig. 3 is the sequence diagram of case processing system in one embodiment;

Fig. 4 is the schematic diagram of data sheet generated in one embodiment;

Fig. 5 is the sequence diagram of case processing system in another embodiment;

Fig. 6 is the flow chart of case processing method in one embodiment.

Specific embodiment

Fig. 1 is the system architecture diagram of case processing system in one embodiment.As shown in Figure 1, the system architecture diagram includes Data server 102, statistical server 104 and report server 106.Wherein, statistical server 104 takes for timing to data Business device 102 sends case data acquisition request.Data server 102 receives the case number of packages that statistical server 104 is periodically sent After request is obtained, case data are obtained, and the case data of acquisition are sent to statistics clothes according to case data acquisition request Business device 104.After statistical server 104 receives the case data of the transmission of data server 102, by case data according to default dimension Degree is counted, and statistical result is sent to report server 106.Report server 106 receives statistical server 104 and sends Statistical result, and according to statistical result generate data sheet.It is understood that in embodiment provided by the invention, data Server 102, statistical server 104 and report server 106 refer to for responding service request, while provide the service of calculating Equipment, such as can be one or multiple stage computers.In other embodiment provided by the invention, user passes through user terminal Case process instruction is inputted, case processing request is sent to statistical server by user terminal.Statistical server is receiving After the case processing request that user terminal is sent, the obtaining case data of the task can be created, and pass through and timer timing is set Triggering obtains the task of case data.When timer reaches specified time, then the obtaining case data of the task is opened, and to number Case data acquisition request is initiated according to server.

Fig. 2 is the internal structure schematic diagram of server in one embodiment.As shown in Fig. 2, the server is including passing through Processor, non-volatile memory medium, built-in storage and the network interface of bus of uniting connection.Wherein, the server is non-volatile Property storage medium is stored with operating system, database and computer-readable instruction, case data is stored in database, the calculating A kind of case processing method suitable for server is realized when machine readable instruction is executed by processor.The processor of the server is used In providing calculating and control ability, the operation of entire server is supported.The built-in storage of the server is situated between for non-volatile memories The operation of the case processing unit of realization case processing method in matter provides environment.The network interface of the server is for according to this It is communicated with external terminal by network connection, for example receives the case processing that terminal is sent and ask and return to case to terminal Handling result etc..Server can be realized with the server cluster that the either multiple servers of independent server form.This Field technology personnel are appreciated that structure shown in Figure 2, only with the block diagram of the relevant part-structure of application scheme, The restriction for the server being applied thereon to application scheme is not formed, specific server can include than shown in figure More or fewer components either combine certain components or are arranged with different components.It is understood that institute in Fig. 2 The server shown, suitable for the data server 102 shown in Fig. 1, appointing statistical server 104 and report server 106 One server of meaning.

Fig. 3 is the sequence diagram of case processing system in one embodiment.As shown in figure 3, a kind of case processing system includes Data server 302, statistical server 304 and report server 306.Wherein:

Data server 302, for receiving the case data acquisition request that statistical server 304 is periodically sent, according to case Part data acquisition acquisition request case data, and case data are sent to statistical server 304.

In embodiment provided by the invention, case data refer to record in business management system from generation event to knot Related data caused by during beam.For example, for insurance products, after client buys insurance products, service management System can record the personal information of client and the relevant information of the insurance products of purchase.And accident, which occurs, in client needs rope When compensation, and the claim incident can be recorded in business management system from starting to generated dependency number in terminal procedure According to the related data can be with for case data.Case data can also be in insurance products and insure from client to surrender process In generated related data.Usually, docket, case time of origin, case state etc. can be included in case data Information.

Specifically, case can be divided into close case and part of not winding up the case.Wherein, close case refer to have occurred and that while The event being over, part of not winding up the case refer to have occurred and that the event but without end.Such as the event for needing to claim damages It has been carried out claiming damages, then it is just close case that the case, which has finished on, if deciding whether the case of claim not yet just For part of not winding up the case.

In one embodiment, case data can include the first data and the second data, then the first data can refer to It winds up the case data, i.e. related data caused by close case, the second data can refer to not tie data, i.e., produced by part of not winding up the case Related data.

Further, case data acquisition request refers to the request for obtaining case data, case data acquisition request In can be, but not limited to include that request transmission time, case Data Identification, request sends mark, request receives mark, case number of packages According to contents such as storage address, the data volumes obtained.Statistical server is by setting timer clocked flip to obtain case data Task when timer reaches specified time, then opens the obtaining case data of the task, and to data server initiation case number of packages It is asked according to obtaining.For example, statistical server triggering on every month 1 obtains the task of case data, and initiated to data server Case data acquisition request.

During business operates, data server can deposit the case data generated in business operation Storage.Specifically, data server can be stored case data in the form of form document.Wherein, form document refers to The file of data is stored in a tabular form, such as form document can be the file of the forms such as excel files, database file. When data server receives case data acquisition request, case number of packages of the data server in case data acquisition request Case data file is obtained according to storage address, corresponding case data are obtained according to case Data Identification and the data volume obtained, And the case data of acquisition are sent to statistical server.

In one embodiment, data server further includes the first data server and the second data server, in business In operation, for the first data to be stored, the second data server is used for the second data the first data server It is stored.Therefore, the case data acquisition request that statistical server is sent can include the first data acquisition request and second Data acquisition request, for obtaining the first data, the second data acquisition request counts the first data acquisition request for obtaining second According to.

Specifically, first server is used to receive the first data acquisition request that statistical server timing is sent, according to the One data acquisition request obtains the first data, and the first data are sent to statistical server;Second server is united for receiving The second data acquisition request that server timing is sent is counted, the second data are obtained, and by second according to the second data acquisition request Data are sent to statistical server.

Statistical server 304 sends case data acquisition request, and receive data service for timing to data server The case data that device is sent, case data are counted, and statistical result is sent to report server according to default dimension.

In embodiment provided by the invention, the time, end time, case shape of case generation are record in case data The relevant informations such as state, the case amount of money.Case data are counted according to default dimension, refer to according to one in case data or Multinomial dimension sets statistical condition, counts the data volume for meeting the statistical condition in case data.For example, occur according to case Time is counted, and counts the data volume of the 2 months 2017 case data occurred.

In one embodiment, statistical server is additionally operable to periodically ask to the first data server the first data acquisition of transmission It asks, periodically sends the second data acquisition request to the second data server, and receive the first number that the first data server is sent According to this and the second data server send the second data, the first data and the second data are counted according to default dimension, And statistical result is sent to report server.

Report server 306 for receiving the statistical result of statistical server transmission, and generates data according to statistical result Report, data sheet are used to show the statistical result of case according to default dimension.

In embodiment provided by the invention, report server is used to be generated according to the statistical result that statistical server is sent Data sheet.Statistical result is shown by the data sheet of generation according to certain rule, can clearly be shown so all The state of case, convenient for the tracking and processing to all cases.

Fig. 4 is the schematic diagram of data sheet generated in one embodiment, as shown in figure 4, the data sheet of generation includes It reports a case to the security authorities trace table, indemnity trace table and state variation table.Wherein, trace table of reporting a case to the security authorities refers to the phase to all cases having occurred and that The table that off status and information are shown, indemnity trace table refer to the correlation-like of the case for having occurred and that and needing to pay an indemnity The table that state and information are shown, state variation table refer to the correlated condition and letter for the changed case of case state Cease the table that is shown, wherein case state refers to that case is in and winds up the case or autre action pendante state.

Above-mentioned case processing system is stored by data server and obtains case data, and passes through statistical server pair Case data are counted, and data sheet is generated on report server.It goes to obtain and handle data by different servers, When in face of huge data volume, the treatment effeciency of data can be improved.Show that the statistical result of case can be to case simultaneously It is handled into line trace, improves business processing efficiency.

Fig. 5 is the sequence diagram of case processing system in another embodiment.As shown in figure 5, a kind of case processing system packet Include data server 502, classified service device 504, statistical server 506 and report server 508.Wherein:

Data server 502, for receiving the case data acquisition request that statistical server 506 is periodically sent, according to institute It states case data acquisition request and obtains case data, and the case data are sent to classified service device 504.

Classified service device 504 for receiving the case data of the transmission of data server 502, counts the data of case data Amount, and case data are divided into, and the case data for being divided into default number are sent to system by default number according to data volume Count server 506.

In embodiment provided by the invention, data volume refers to the data volume for the case data that data server is sent, will Case data are divided into default number so that the data volume per portion case data is equal.Default number will be divided into again Case data later are sent to statistical server.For example, 100 long narrow table numbers of packages evidence is divided into 10 parts, then each number According to being exactly 10.

Specifically, all case data have corresponding continuous number, and classified service device can count the number of case data According to amount, and determine according to the data volume data volume of each part of data.Number and each part of data further according to case data Quantity determines the corresponding number of each part of data, then can directly be obtained pair by reading the corresponding number of each data The every a case data answered.For example, a total of 10 of case data, the corresponding number of case data is 1 to 10, if default part Number is 5 parts, then is just 2 per a case data.The result so classified is as follows:Number is 1 and 2,3 and 4,5 and 6,7 and 8, 9 and 10 case data are respectively with a case data.

Statistical server 506 sends case data acquisition request for timing to data server 502, receives classification clothes The case data for being divided into default number that business device 504 is sent, the case data that will be divided into default number are carried out according to default dimension Statistics, and statistical result is sent to report server 508.

In embodiment provided by the invention, statistical server is additionally operable to distribute to the case data for being divided into default number The process of preset quantity carries out the case data for being divided into default number in the process of preset quantity according to default dimension respectively Statistics, and statistical result is sent to report server.Process refers to that system carries out the base unit of Resource Distribution and Schedule, is The standalone feature that program is performed to complete certain by this base unit is needed in system.Usually, a plurality of process can be with one It rises and concurrently performs.

Specifically, can carry out task division by Oracle Job, and at the beginning of setting tasks carrying, need into The case data of row statistics, when reaching at the beginning of the execution, automatically appoint the case data counted Business statistics.Wherein, database is a kind of warehouse for coming tissue, storage and management data according to data structure, and Oracle is a kind of Data base management system, Oracle Job are a kind of work(that can be periodically executed some storing process that oracle database provides Energy.

Report server 508 for receiving the statistical result of the transmission of statistical server 508, and is generated according to statistical result Data sheet, the data sheet are used to show the statistical result of case according to default dimension.

In embodiment provided by the invention, statistical result is shown by the data sheet of generation according to certain rule, Data sheet can in a particular form be stored with one kind.Such as data sheet can be table, cake chart, block diagram, song The forms such as line chart storage file, by the forms such as table, cake chart, block diagram, curve graph reacted case situation of change and Rule.

In embodiment provided by the invention, report server is mainly used for storing data sheet, which preserves It is stored in the default report storage address in report server, the data can be obtained by presetting report storage address by this Report.User can be instructed by user terminal input data report query, and user terminal receives data sheet inquiry instruction Backward report server transmission data report inquiry request.Report server is inquired and is returned according to the data sheet inquiry request Corresponding data sheet to user terminal, user terminal again shows the data sheet.

Specifically, data sheet inquiry instruction can be touch control operation, the pressing operation of physical button, voice-controlled operations Or the trigger actions such as shaking operation to user terminal.Touch control operation, which has, to be touched clicking operation, touches long-press operation, touches and slide Operation, multi-point touch operation etc., wherein, it is the touch pressing operation more than preset duration to touch long-press operation.User terminal can To be shown data sheet in the form of webpage attachment, user clicks Report downloading directly on the webpage of user terminal and presses Button, it is possible to obtain the data sheet.

Above-mentioned case processing system is stored by data server and obtains case data, and passes through statistical server pair Case data are counted, and data sheet is generated on report server.It goes to obtain and handle data by different servers, When in face of huge data volume, the treatment effeciency of data can be improved.Meanwhile case data are classified, while more It is handled in a progress, further improves the treatment effeciency of data.The statistical result of displaying case can carry out case Tracking is handled, and greatly increases business processing efficiency in this way.

Fig. 6 is the flow chart of case processing method in one embodiment.As shown in fig. 6, the case processing method includes step Rapid S602 to step S608.Wherein:

Step S602 sends case data acquisition request by statistical server timing to data server.

In one embodiment, case data can include the first data and the second data, and data server further includes the One data server and the second data server.In business operation, the first data server be used for by the first data into Row storage, the second data server are used to store the second data.Therefore, the case data acquisition that statistical server is sent Request can include the first data acquisition request and the second data acquisition request, and the first data acquisition request counts for obtaining first According to the second data acquisition request is for the second data of acquisition.

Specifically, the first data acquisition request of case is sent to the first data server by statistical server timing, and The second data acquisition request of case is sent to the second data server by statistical server timing.

Step S604 receives the case data acquisition request of statistical server timing transmission by data server, according to Case data acquisition request obtains case data, and case data are sent to statistical server.

In embodiment provided by the invention, the case data of statistical server timing transmission are received by data server Request is obtained, case data are obtained, and case data are sent to statistical server and are included according to case data acquisition request:It is logical It crosses the first data server and receives the first data acquisition request that statistical server timing is sent, according to the first data acquisition request The first data are obtained, and the first data are sent to statistical server;And statistical fractals are received by the second data server The second data acquisition request of case that device timing is sent obtains the second data, and second is counted according to the second data acquisition request According to being sent to statistical server.

Step S606 receives the case data of data server transmission by statistical server, by case data according to pre- If dimension is counted, and statistical result is sent to report server.

In one embodiment, which further includes:The data server is received by classified service device The case data of transmission, count the data volume of the case data, and according to the data volume by the case data average mark The statistical server is sent into default number, and by the case data for being divided into default number.

Further, the case number of packages for being divided into default number of classified service device transmission is received by the statistical server According to, the case data for being divided into default number are counted according to default dimension, and by statistical result be sent to report clothes Business device.

Specifically, the case data for being divided into default number are distributed to the process of preset quantity, by it is described be divided into it is pre- If the case data of number are counted, and statistical result is sent out in the process of the preset quantity according to default dimension respectively Give report server.

Step S608, the statistical result of statistical server transmission is received by report server, and is given birth to according to statistical result Into data sheet, data sheet is used to show the statistical result of case according to default dimension.

In embodiment provided by the invention, report server is mainly used for storing data sheet, which preserves It is stored in the default report storage address in report server, the data can be obtained by presetting report storage address by this Report.

Case processing method provided in an embodiment of the present invention is stored by data server and obtains case data, and led to It crosses statistical server to count case data, data sheet is generated on report server.It is gone by different servers Data are obtained and handled, when in face of huge data volume, the treatment effeciency of data can be improved.The statistics of case is shown simultaneously As a result case into line trace can be handled, improves business processing efficiency.

Each technical characteristic of embodiment described above can be combined arbitrarily, to make description succinct, not to above-mentioned reality It applies all possible combination of each technical characteristic in example to be all described, as long as however, the combination of these technical characteristics is not deposited In contradiction, it is all considered to be the range of this specification record.

Embodiment described above only expresses the several embodiments of the present invention, and description is more specific and detailed, but simultaneously It cannot therefore be construed as limiting the scope of the patent.It should be pointed out that those of ordinary skill in the art are come It says, without departing from the inventive concept of the premise, various modifications and improvements can be made, these belong to the protection of the present invention Range.Therefore, the protection domain of patent of the present invention should be determined by the appended claims.

Claims (10)

1. a kind of case processing system, which is characterized in that including:
Data server, for receiving the case data acquisition request that statistical server timing is sent, according to the case data Acquisition request case data are obtained, and the case data are sent to statistical server;
Statistical server sends case data acquisition request, and receive the data server for timing to data server The case data of transmission count the case data, and statistical result is sent to Report Forms Service according to default dimension Device;
Report server for receiving the statistical result that the statistical server is sent, and generates number according to the statistical result According to report, the data sheet is used to show the statistical result of case according to default dimension.
2. case processing system according to claim 1, which is characterized in that the data server takes including the first data Business device and the second data server, the first data acquisition that the first server is used to receive statistical server timing transmission please It asks, the first data is obtained, and first data are sent to the statistical server according to first data acquisition request; The second server is used to receive the second data acquisition request that statistical server timing is sent, and is obtained according to second data The second data of acquisition request are taken, and second data are sent to the statistical server.
3. case processing system according to claim 1, which is characterized in that the case processing system further includes:
Classified service device for receiving the case data that the data server is sent, counts the data volume of the case data, And the case data are divided by default number according to the data volume, and the case data for being divided into default number are sent To the statistical server.
4. case processing system according to claim 3, which is characterized in that the statistical server is for periodically to data Server sends case data acquisition request, the case data for being divided into default number that classified service device is sent is received, by described in The case data for being divided into default number are counted, and statistical result is sent to report server according to default dimension.
5. case processing system according to claim 4, which is characterized in that the statistical server is additionally operable to described point Case data into default number distribute to the process of preset quantity, by the case data for being divided into default number respectively in institute It states in the process of preset quantity and is counted according to default dimension, and statistical result is sent to report server.
6. a kind of case processing method, which is characterized in that including:
Case data acquisition request is sent to data server by statistical server timing;
The case data acquisition request of the statistical server timing transmission is received by the data server, according to the case Part data acquisition acquisition request case data, and the case data are sent to the statistical server;
The case data of the data server transmission are received by the statistical server, by the case data according to default Dimension is counted, and statistical result is sent to report server;And
The statistical result of the statistical server transmission is received by the report server, and is generated according to the statistical result Data sheet, the data sheet are used to show the statistical result of case according to default dimension.
7. case processing method according to claim 6, which is characterized in that it is described by statistical server timing to data Server sends case data acquisition request and includes:
The first data acquisition request of case is sent, and pass through statistical fractals to the first data server by statistical server timing Device timing sends the second data acquisition request of case to the second data server;
The case data acquisition request that the statistical server timing transmission is received by the data server, according to institute It states case data acquisition request and obtains case data, and the case data are sent to the statistical server and are included:
The first data acquisition request of the statistical server timing transmission is received by first data server, according to institute It states the first data acquisition request and obtains the first data, and first data are sent to the statistical server;And
The second data acquisition request of case of the statistical server timing transmission, root are received by second data server The second data are obtained, and second data are sent to the statistical server according to second data acquisition request.
8. case processing method according to claim 6, which is characterized in that the method further includes:
The case data of the data server transmission are received by classified service device, count the data volume of the case data, And the case data are divided by default number according to the data volume, and the case data for being divided into default number are sent To the statistical server.
9. case processing method according to claim 8, which is characterized in that described that institute is received by the statistical server The case data of data server transmission are stated, the case data are counted, and statistical result is sent out according to default dimension Report server is given to include:
The case data for being divided into default number that classified service device sends are received by the statistical server, by it is described be divided into it is pre- If the case data of number are counted, and statistical result is sent to report server according to default dimension.
10. case processing method according to claim 9, which is characterized in that described by the case for being divided into default number Number of packages evidence is counted, and statistical result is sent to report server and is included according to default dimension:
The case data for being divided into default number are distributed to the process of preset quantity, by the case for being divided into default number Data are counted, and statistical result is sent to Report Forms Service in the process of the preset quantity according to default dimension respectively Device.
CN201710608059.2A 2017-07-24 2017-07-24 Case processing system and method CN108259552A (en)

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CN201710608059.2A CN108259552A (en) 2017-07-24 2017-07-24 Case processing system and method
PCT/CN2018/082562 WO2019019698A1 (en) 2017-07-24 2018-04-10 Case processing system and method, server and storage medium

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