CN108230160A - A kind of Claims Resolution application generation method and device - Google Patents

A kind of Claims Resolution application generation method and device Download PDF

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Publication number
CN108230160A
CN108230160A CN201611159200.7A CN201611159200A CN108230160A CN 108230160 A CN108230160 A CN 108230160A CN 201611159200 A CN201611159200 A CN 201611159200A CN 108230160 A CN108230160 A CN 108230160A
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China
Prior art keywords
resolution
application
target
information
request
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CN201611159200.7A
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Inventor
马创鹏
郭苗苗
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Ping An Technology Shenzhen Co Ltd
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Ping An Technology Shenzhen Co Ltd
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Priority to CN201611159200.7A priority Critical patent/CN108230160A/en
Publication of CN108230160A publication Critical patent/CN108230160A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance

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  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Engineering & Computer Science (AREA)
  • Development Economics (AREA)
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  • Marketing (AREA)
  • Strategic Management (AREA)
  • Technology Law (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

The embodiment of the invention discloses a kind of Claims Resolution application generation method, for solving the problems, such as that cumbersome and inefficiency is applied in existing Claims Resolution.Present invention method includes:Obtain target Claims Resolution request;Obtain the Claims Resolution case information of the target Claims Resolution request;Obtain the policy information of the corresponding declaration form of target Claims Resolution request;It detects the policy information and whether the Claims Resolution case information meets preset condition, if so, according to the policy information and the Claims Resolution case information generation electronics Claims Resolution application.The embodiment of the present invention also provides a kind of Claims Resolution application generating means.

Description

A kind of Claims Resolution application generation method and device
Technical field
The present invention relates to banking and insurance business field more particularly to a kind of Claims Resolution application generation method and devices.
Background technology
With the raising of social standard of living, in order to mitigate may great risk caused by the accident of generation, increasingly More persons select purchase insurance.When insurance risk occurs for the target on declaration form, insurant proposes Claims Resolution application to insurance company, It is required that insurance company is compensated according to the agreement on declaration form.
At present, the proposition of application of settling a claim needs to fill in Claims Resolution Shen manually by applicant (generally insurant or beneficiary) Please book, and by settle a claim application transfer to insurance company staff check it is errorless after, can initiate Claims Resolution application, Claims Resolution application Cumbersome and inefficiency.
Invention content
An embodiment of the present invention provides a kind of Claims Resolution application generation method and devices, enable to Claims Resolution application operation more Simplicity improves the efficiency of Claims Resolution application.
A kind of Claims Resolution application generation method provided in an embodiment of the present invention, including:
Obtain target Claims Resolution request;
Obtain the Claims Resolution case information of the target Claims Resolution request;
Obtain the policy information of the corresponding declaration form of target Claims Resolution request;
It detects the policy information and whether the Claims Resolution case information meets preset condition, if so, according to described Policy information and the Claims Resolution case information generation electronics Claims Resolution application.
Optionally, the Claims Resolution case information for obtaining the target Claims Resolution request includes:
The accident record information of the insurant of the corresponding declaration form of target Claims Resolution request is obtained from public security system;
And/or
The medical record information of the insurant of the corresponding declaration form of target Claims Resolution request is obtained from health system;
And/or
Obtain the case information that the claimant of the target Claims Resolution request uploads.
Optionally, the Claims Resolution application generation method further includes:
If the policy information and the Claims Resolution case information do not meet preset condition, send out and do not meet preset condition Prompting, so that the claimant of target Claims Resolution request uploads the policy information or Claims Resolution case letter again according to the prompting Breath.
Optionally, after according to the policy information and the Claims Resolution case information generation electronics Claims Resolution application, also Including:
Electronics Claims Resolution application is sent to the claimant of the target Claims Resolution request;
Obtain authorization message of the claimant to electronics Claims Resolution application;
The authorization message and electronics Claims Resolution application are sent to Claims Resolution server.
Optionally, obtain the claimant is specially to the authorization message of electronics Claims Resolution application:
Receive the electronic signature of the claimant from designated terminal;
It is described by the authorization message and the electronics Claims Resolution application be sent to Claims Resolution server specifically include:
The electronic signature is blended into the designated position of the electronics Claims Resolution application;
Electronics Claims Resolution application after synthesis is sent to Claims Resolution server.
A kind of Claims Resolution application generating means provided in an embodiment of the present invention, including:
Claims Resolution acquisition request module, for obtaining target Claims Resolution request;
Case data obtaining module, for obtaining the Claims Resolution case information of the target Claims Resolution request;
Policy information acquisition module, for obtaining the policy information of the corresponding declaration form of target Claims Resolution request;
Detection module, for detecting whether the policy information and the Claims Resolution case information meet preset condition;
Application generation module, if the testing result for the detection module is yes, according to the policy information and The Claims Resolution case information generation electronics Claims Resolution application.
Optionally, the case data obtaining module includes:
Accident record acquiring unit, for obtaining being insured for the target Claims Resolution corresponding declaration form of request from public security system The accident record information of people;
And/or
Medical records acquiring unit, for obtaining the quilt of the corresponding declaration form of target Claims Resolution request from health system The medical record information of the insurer;
And/or
Upload information acquiring unit, the case information that the claimant for obtaining the target Claims Resolution request uploads.
Optionally, the Claims Resolution application generating means further include:
Feedback module if the testing result for the detection module is no, sends out the prompting for not meeting preset condition, So that the claimant of the target Claims Resolution request uploads the policy information or Claims Resolution case information again according to the prompting.
Optionally, the Claims Resolution application generating means further include:
Application sending module, for electronics Claims Resolution application to be sent to the request of the target Claims Resolution request People;
Authorization message acquisition module, for obtaining authorization message of the claimant to electronics Claims Resolution application;
Claims Resolution application sending module, for the authorization message and electronics Claims Resolution application to be sent to Claims Resolution service Device.
Optionally, the authorization message acquisition module includes:Sign electronically receiving unit, for receiving from designated terminal The claimant electronic signature;
The Claims Resolution application sending module specifically includes:
Signature synthesis unit, for the electronic signature to be blended into the designated position of the electronics Claims Resolution application;
Application transmitting element is sent to Claims Resolution server for the electronics Claims Resolution application after synthesizing.
As can be seen from the above technical solutions, the embodiment of the present invention has the following advantages:
In the embodiment of the present invention, first, target Claims Resolution request is obtained;Then, the Claims Resolution of the target Claims Resolution request is obtained Case information;Obtain the policy information of the corresponding declaration form of target Claims Resolution request;Detect the policy information and the Claims Resolution case Whether part information meets preset condition, if so, according to the policy information and the Claims Resolution case information generation electronics reason Pay for application.In embodiments of the present invention, the policy information of target Claims Resolution request and Claims Resolution case information can be obtained automatically, and Policy information and Claims Resolution case information are detected, ultimately produce electronics Claims Resolution application, the claimant without request of settling a claim Claims Resolution application is filled in manually, is checked manually without the staff of insurance company, Claims Resolution application can be obtained to initiate Claims Resolution application so that Claims Resolution application operation is easier, improves the efficiency of Claims Resolution application.
Description of the drawings
Fig. 1 is a kind of Claims Resolution application generation method one embodiment flow chart in the embodiment of the present invention;
Fig. 2 is a kind of flow diagram for application one application scenarios of generation method of settling a claim in the embodiment of the present invention;
Fig. 3 is a kind of Claims Resolution application generating means one embodiment structure chart in the embodiment of the present invention;
Fig. 4 is a kind of another example structure figure of Claims Resolution application generating means in the embodiment of the present invention.
Specific embodiment
An embodiment of the present invention provides a kind of Claims Resolution application generation method and device, for solving existing Claims Resolution application behaviour The problem of making cumbersome and inefficiency.
In order to make the invention's purpose, features and advantages of the invention more obvious and easy to understand, below in conjunction with the present invention Attached drawing in embodiment is clearly and completely described the technical solution in the embodiment of the present invention, it is clear that disclosed below Embodiment be only part of the embodiment of the present invention, and not all embodiment.Based on the embodiments of the present invention, this field All other embodiment that those of ordinary skill is obtained without making creative work, belongs to protection of the present invention Range.
Referring to Fig. 1, a kind of Claims Resolution application generation method one embodiment includes in the embodiment of the present invention:
101st, target Claims Resolution request is obtained;
In the present embodiment, it is possible, firstly, to obtain target Claims Resolution request.Can specifically it include:Receive the reason from claimant Request is paid for, then the identity of the claimant is verified, if being verified, it is determined that Claims Resolution request please for target Claims Resolution It asks.
Wherein it is possible to it verified by account number cipher, binding cell-phone number, reserve the modes such as biological characteristic validation come to claimant Identity verified, with improve Claims Resolution request legitimacy.
102nd, the Claims Resolution case information of the target Claims Resolution request is obtained;
After target Claims Resolution request is obtained, the Claims Resolution case information of the target Claims Resolution request can be obtained.It can manage Solution, above-mentioned Claims Resolution case information refer to the relevant information of target with the declaration form of target Claims Resolution request, can include The reason of Claims Resolution application, the process of accident, medical expense, trustee's information etc..
Further, 1), 2) the Claims Resolution case information for obtaining the target Claims Resolution request may comprise steps of And/or 3):
1) the accident record information of the insurant of the corresponding declaration form of target Claims Resolution request is obtained from public security system;
2) the medical records letter of the insurant of the corresponding declaration form of target Claims Resolution request is obtained from health system Breath;
3) the case information that the claimant of the target Claims Resolution request uploads is obtained.
For above-mentioned steps 1), if accident, such as traffic accident, personal injury accident etc., public security has occurred in insurant System can preserve the accident record information of the insurant, spot, responsible party, the aggrieved party including accident, accident pass through, The information such as the result of accident, it is defeated manually without claimant so as to get these accident record information from public security system Enter or fill in.
For above-mentioned steps 2), if insurant has carried out associated treatment, such as therapy of serious disease, hospitalization, door Diagnosis and treatment treatment etc., health system can preserve the medical record information of the insurant, including medical hospital, payment for medical care With information such as, medical time, medical item details, so as to get these medical records letter from health system Breath, is manually entered or is filled in without claimant.
For above-mentioned steps 3), when part case information can not be by public security system, health system or other are right What the system connect was got, then claimant is needed voluntarily to input, upload.
It is understood that in order to improve the efficiency of Claims Resolution application, should preferentially pass through above-mentioned steps 1) and 2) middle acquisition Relevant Claims Resolution case information, the partial information that can not be got by step 1) and 2), then pass through above-mentioned steps 3) obtain, i.e., It is required that claimant uploads, so as to maximumlly improve the acquisition efficiency of Claims Resolution case information.
103rd, the policy information of the corresponding declaration form of target Claims Resolution request is obtained;
After target Claims Resolution request is obtained, the policy information of the corresponding declaration form of target Claims Resolution request can be obtained.On The policy information stated can include insurant's name, insurant's ID card No., insurant's inhabitation address, beneficiary's surname The information such as name, beneficiary's ID card No., contact person's contact method.It is understood that policy information is generally in the declaration form It is preserved in systems during signing or even part policy information is directly recorded on declaration form, when the policy information for needing declaration form, It is extracted directly from the system of insurance company.
104th, it detects the policy information and whether the Claims Resolution case information meets preset condition, if so, according to The policy information and the Claims Resolution case information generation electronics Claims Resolution application.
In the present embodiment, after the policy information and the Claims Resolution case information is got, the guarantor can be detected Whether single information and the Claims Resolution case information meet preset condition, if so, according to the policy information and the Claims Resolution Case information generation electronics Claims Resolution application.
Specifically, can be included according to the policy information and the Claims Resolution case information generation electronics Claims Resolution application: Electronics Claims Resolution application template is obtained, the policy information and the Claims Resolution case information are directed into the electronics Claims Resolution application Book template, generation electronics Claims Resolution application.
Further, it if the policy information and the Claims Resolution case information do not meet preset condition, sends out and does not meet The prompting of preset condition, so that the claimant of target Claims Resolution request uploads the policy information or reason again according to the prompting Pay for case information.It is understood that when the information in policy information or Claims Resolution information does not meet preset condition, it can be automatic The partial information for not meeting preset condition is fed back into claimant, it is desirable that claimant changes or upload again this partial information.Please Ask for help upload new policy information or Claims Resolution case information and then it is secondary these information are detected, until the declaration form is believed Until breath and the Claims Resolution case information meet preset condition.
Above-mentioned preset condition can include requiring the character format of information, numberical range requirement, correctness requirement, be It is no including all required informations etc..
Further, after according to the policy information and the Claims Resolution case information generation electronics Claims Resolution application, The application that the electronics can also be settled a claim is sent to the claimant of the target Claims Resolution request;The claimant is obtained to described The authorization message of electronics Claims Resolution application;The authorization message and electronics Claims Resolution application are sent to Claims Resolution server. Above-mentioned Claims Resolution server can refer to the server that Claims Resolution application is handled and audited, if Claims Resolution application audit passes through, Server of then settling a claim pays beneficiary according to the agreement of declaration form by the amount of money is compensated, if Claims Resolution application audit does not pass through, settles a claim The result of the applicant " Claims Resolution application does not pass through " of server notice Claims Resolution application.
Further, obtain the claimant is specially to the authorization message of electronics Claims Resolution application:It receives and From the electronic signature of the claimant of designated terminal.Above-mentioned designated terminal can be the intelligent terminal bound in advance, such as The terminal device that smart mobile phone or insurance company specify, such as the self-aided terminal of insurance company local.Claimant can be with The electronic signature of oneself is inputted on designated terminal as authorization message, the electronic signature is then uploaded to system.
Further, it is described that the authorization message and electronics Claims Resolution application are sent to Claims Resolution service implement body It can include:The electronic signature is blended into the designated position of the electronics Claims Resolution application;By the electronics after synthesis Claims Resolution application is sent to Claims Resolution server.
In the present embodiment, after the electronic signature of claimant is got, electronic signature can be blended into electronics Claims Resolution Shen Please book designated position, generally electronics Claims Resolution application signature position on, so as to replace claimant to scene progress Signature realizes the remote signing license confirmation of claimant, improves Claims Resolution application efficiency.
Further optionally, after generation electronics Claims Resolution application, application that electronics can also be settled a claim prints, The electronics Claims Resolution application for providing papery version carries out signature license confirmation to claimant.
In the present embodiment, first, target Claims Resolution request is obtained;Then, the Claims Resolution case of the target Claims Resolution request is obtained Information;Obtain the policy information of the corresponding declaration form of target Claims Resolution request;Detect the policy information and the Claims Resolution case letter Whether breath meets preset condition, if so, according to the policy information and the Claims Resolution case information generation electronics Claims Resolution Shen It please book.In the present embodiment, the policy information of target Claims Resolution request and Claims Resolution case information can be obtained automatically, and declaration form is believed Breath and Claims Resolution case information are detected, and ultimately produce electronics Claims Resolution application, and the claimant without request of settling a claim fills in manually Claims Resolution application, checks manually without the staff of insurance company, can obtain Claims Resolution application to initiate Claims Resolution application, So that Claims Resolution application operation is easier, the efficiency of Claims Resolution application is improved.
For ease of understanding, according to Fig. 1 described embodiments, below with a practical application scene to the embodiment of the present invention In a kind of Claims Resolution application generation method be described:
Fig. 2 shows the flow signals of application one application scenarios of generation method of settling a claim a kind of in the embodiment of the present invention Figure.
Under this application scene, a kind of process flow for settling a claim application generation method specifically includes:
201st, the Claims Resolution request of claimant is received.
202nd, the identity of claimant is verified, if being verified, perform step 204, no verification does not pass through, and performs Step 203.
203rd, refuse Claims Resolution request.
204th, the Claims Resolution case information of Claims Resolution request and the policy information of corresponding declaration form are obtained.Wherein, Claims Resolution case letter Breath is preferentially obtained from the public security system of docking, health system or other systems, can not be got from these systems Partial information then requires claimant to upload or input.
Whether the policy information and Claims Resolution case information that the 205, detection is got meet preset condition, if so, performing Step 208, if it is not, then performing step 206.
206th, the prompting for not meeting preset condition is sent out.
207th, the policy information or the case information of settling a claim that the claimant uploads again according to the prompting are obtained, is returned Perform step 205.
208th, according to the policy information and the Claims Resolution case information generation electronics Claims Resolution application.
209th, the electronics of generation Claims Resolution application is sent to claimant, allows claimant's Signature Confirmation.
210th, the electronic signature of the claimant from designated terminal is received, and electronic signature is blended into the electronics The designated position of Claims Resolution application.
211st, the electronics Claims Resolution application after synthesis is sent to Claims Resolution server, Claims Resolution application is initiated to complete.
Essentially describe above it is a kind of Claims Resolution application generation method, below will to it is a kind of Claims Resolution application generating means into Row detailed description.
Fig. 3 shows a kind of Claims Resolution application generating means one embodiment structure chart in the embodiment of the present invention.
In the present embodiment, a kind of Claims Resolution application generating means include:
Acquisition request of settling a claim module 301, for obtaining target Claims Resolution request;
Case data obtaining module 302, for obtaining the Claims Resolution case information of the target Claims Resolution request;
Policy information acquisition module 303, for obtaining the policy information of the corresponding declaration form of target Claims Resolution request;
Detection module 304, for detecting whether the policy information and the Claims Resolution case information meet preset condition;
Application generation module 305, if the testing result for the detection module 304 is yes, according to the declaration form Information and the Claims Resolution case information generation electronics Claims Resolution application.
In the present embodiment, first, Claims Resolution acquisition request module 301 obtains target Claims Resolution request;Then, case acquisition of information Module 302 obtains the Claims Resolution case information of the target Claims Resolution request;Policy information acquisition module 303 obtains the target Claims Resolution The policy information of the corresponding declaration form of request;Then, whether detection module 304 detects the policy information and the Claims Resolution case information Meet preset condition;If the testing result of the detection module 304 is yes, application generation module 305 is according to the guarantor Single information and the Claims Resolution case information generation electronics Claims Resolution application.In the present embodiment, target Claims Resolution can be obtained automatically The policy information of request and Claims Resolution case information, and policy information and Claims Resolution case information are detected, ultimately produce electronics Claims Resolution application, the claimant without request of settling a claim fills in Claims Resolution application manually, without staff's hand of insurance company It is dynamic to check, Claims Resolution application can be obtained to initiate Claims Resolution application so that Claims Resolution application operation is easier, improves Claims Resolution application Efficiency.
For ease of understanding, a kind of Claims Resolution application generating means of the present invention will be carried out more with one embodiment below Detailed description, please refers to Fig. 4:
In the present embodiment, a kind of Claims Resolution application generating means include:
Acquisition request of settling a claim module 401, for obtaining target Claims Resolution request;
Case data obtaining module 402, for obtaining the Claims Resolution case information of the target Claims Resolution request;
Policy information acquisition module 403, for obtaining the policy information of the corresponding declaration form of target Claims Resolution request;
Detection module 404, for detecting whether the policy information and the Claims Resolution case information meet preset condition;
Application generation module 405, if the testing result for the detection module 404 is yes, according to the declaration form Information and the Claims Resolution case information generation electronics Claims Resolution application.
Further, the case data obtaining module 402 can include:
Accident record acquiring unit 4021, for obtaining the quilt of the corresponding declaration form of target Claims Resolution request from public security system The accident record information of the insurer;
And/or
Medical records acquiring unit 4022, for obtaining the corresponding declaration form of target Claims Resolution request from health system Insurant medical record information;
And/or
Upload information acquiring unit 4023, the case information that the claimant for obtaining the target Claims Resolution request uploads.
Further, the Claims Resolution application generating means can also include:
Feedback module 406 if the testing result for the detection module 404 is no, sends out and does not meet preset condition Prompting so that the target Claims Resolution request claimant according to the prompting upload again the policy information or Claims Resolution case letter Breath.
Further, the Claims Resolution application generating means can also include:
Application sending module 407, for electronics Claims Resolution application to be sent to asking for the target Claims Resolution request It asks for help;
Authorization message acquisition module 408, for obtaining authorization message of the claimant to electronics Claims Resolution application;
Claims Resolution application sending module 409, for the authorization message and electronics Claims Resolution application to be sent to Claims Resolution Server.
Further, the authorization message acquisition module 408 can include:Sign electronically receiving unit 4081, for connecing Receive the electronic signature of the claimant from designated terminal;
The Claims Resolution application sending module 409 specifically includes:
Signature synthesis unit 4091, for the electronic signature to be blended into the specific bit of the electronics Claims Resolution application It puts;
Application transmitting element 4092 is sent to Claims Resolution server for the electronics Claims Resolution application after synthesizing.
It is apparent to those skilled in the art that for convenience and simplicity of description, the system of foregoing description, The specific work process of device and unit can refer to the corresponding process in preceding method embodiment, and details are not described herein.
In several embodiments provided herein, it should be understood that disclosed system, device and method can be with It realizes by another way.For example, the apparatus embodiments described above are merely exemplary, for example, the unit It divides, only a kind of division of logic function can have other dividing mode, such as multiple units or component in actual implementation It may be combined or can be integrated into another system or some features can be ignored or does not perform.Another point, it is shown or The mutual coupling, direct-coupling or communication connection discussed can be the indirect coupling by some interfaces, device or unit It closes or communicates to connect, can be electrical, machinery or other forms.
The unit illustrated as separating component may or may not be physically separate, be shown as unit The component shown may or may not be physical unit, you can be located at a place or can also be distributed to multiple In network element.Some or all of unit therein can be selected according to the actual needs to realize the mesh of this embodiment scheme 's.
In addition, each functional unit in each embodiment of the present invention can be integrated in a processing unit, it can also That each unit is individually physically present, can also two or more units integrate in a unit.Above-mentioned integrated list The form that hardware had both may be used in member is realized, can also be realized in the form of SFU software functional unit.
If the integrated unit is realized in the form of SFU software functional unit and is independent product sale or uses When, it can be stored in a computer read/write memory medium.Based on such understanding, technical scheme of the present invention is substantially The part to contribute in other words to the prior art or all or part of the technical solution can be in the form of software products It embodies, which is stored in a storage medium, is used including some instructions so that a computer Equipment (can be personal computer, server or the network equipment etc.) performs the complete of each embodiment the method for the present invention Portion or part steps.And aforementioned storage medium includes:USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), magnetic disc or CD etc. are various can store journey The medium of sequence code.
The above, the above embodiments are merely illustrative of the technical solutions of the present invention, rather than its limitations;Although with reference to before Embodiment is stated the present invention is described in detail, it will be understood by those of ordinary skill in the art that:It still can be to preceding The technical solution recorded in each embodiment is stated to modify or carry out equivalent replacement to which part technical characteristic;And these Modification is replaced, the spirit and scope for various embodiments of the present invention technical solution that it does not separate the essence of the corresponding technical solution.

Claims (10)

1. a kind of Claims Resolution application generation method, which is characterized in that including:
Obtain target Claims Resolution request;
Obtain the Claims Resolution case information of the target Claims Resolution request;
Obtain the policy information of the corresponding declaration form of target Claims Resolution request;
It detects the policy information and whether the Claims Resolution case information meets preset condition, if so, according to the declaration form Information and the Claims Resolution case information generation electronics Claims Resolution application.
2. Claims Resolution application generation method according to claim 1, which is characterized in that the acquisition target Claims Resolution please The Claims Resolution case information asked includes:
The accident record information of the insurant of the corresponding declaration form of target Claims Resolution request is obtained from public security system;
And/or
The medical record information of the insurant of the corresponding declaration form of target Claims Resolution request is obtained from health system;
And/or
Obtain the case information that the claimant of the target Claims Resolution request uploads.
3. Claims Resolution application generation method according to claim 1, which is characterized in that the Claims Resolution application generation method It further includes:
If the policy information and the Claims Resolution case information do not meet preset condition, send out and do not meet carrying for preset condition Show, so that the claimant of target Claims Resolution request uploads the policy information or Claims Resolution case letter again according to the prompting Breath.
4. Claims Resolution application generation method according to any one of claim 1 to 3, which is characterized in that according to After policy information and the Claims Resolution case information generation electronics Claims Resolution application, further include:
Electronics Claims Resolution application is sent to the claimant of the target Claims Resolution request;
Obtain authorization message of the claimant to electronics Claims Resolution application;
The authorization message and electronics Claims Resolution application are sent to Claims Resolution server.
5. Claims Resolution application generation method according to claim 4, which is characterized in that obtain the claimant to the electricity Son Claims Resolution application authorization message be specially:
Receive the electronic signature of the claimant from designated terminal;
It is described by the authorization message and the electronics Claims Resolution application be sent to Claims Resolution server specifically include:
The electronic signature is blended into the designated position of the electronics Claims Resolution application;
Electronics Claims Resolution application after synthesis is sent to Claims Resolution server.
6. a kind of Claims Resolution application generating means, which is characterized in that including:
Claims Resolution acquisition request module, for obtaining target Claims Resolution request;
Case data obtaining module, for obtaining the Claims Resolution case information of the target Claims Resolution request;
Policy information acquisition module, for obtaining the policy information of the corresponding declaration form of target Claims Resolution request;
Detection module, for detecting whether the policy information and the Claims Resolution case information meet preset condition;
Application generation module, if the testing result for the detection module is yes, according to the policy information and described Case of settling a claim information generation electronics Claims Resolution application.
7. Claims Resolution application generating means according to claim 6, which is characterized in that the case data obtaining module packet It includes:
Accident record acquiring unit, for obtaining the insurant's of the corresponding declaration form of target Claims Resolution request from public security system Accident record information;
And/or
Medical records acquiring unit, for obtaining being insured for the target Claims Resolution corresponding declaration form of request from health system The medical record information of people;
And/or
Upload information acquiring unit, the case information that the claimant for obtaining the target Claims Resolution request uploads.
8. Claims Resolution application generating means according to claim 6, which is characterized in that the Claims Resolution application generating means It further includes:
Feedback module if the testing result for the detection module is no, sends out the prompting for not meeting preset condition, so that The claimant of the target Claims Resolution request uploads the policy information or Claims Resolution case information again according to the prompting.
9. the Claims Resolution application generating means according to any one of claim 6 to 8, which is characterized in that the Claims Resolution Shen Please book generating means further include:
Application sending module, for electronics Claims Resolution application to be sent to the claimant of the target Claims Resolution request;
Authorization message acquisition module, for obtaining authorization message of the claimant to electronics Claims Resolution application;
Claims Resolution application sending module, for the authorization message and electronics Claims Resolution application to be sent to Claims Resolution server.
10. Claims Resolution application generating means according to claim 9, which is characterized in that the authorization message acquisition module Including:Sign electronically receiving unit, for receiving the electronic signature of the claimant from designated terminal;
The Claims Resolution application sending module specifically includes:
Signature synthesis unit, for the electronic signature to be blended into the designated position of the electronics Claims Resolution application;
Application transmitting element is sent to Claims Resolution server for the electronics Claims Resolution application after synthesizing.
CN201611159200.7A 2016-12-15 2016-12-15 A kind of Claims Resolution application generation method and device Pending CN108230160A (en)

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Cited By (7)

* Cited by examiner, † Cited by third party
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CN109447828A (en) * 2018-10-22 2019-03-08 平安医疗健康管理股份有限公司 A kind of settlement of insurance claim method and device
CN109544380A (en) * 2018-10-31 2019-03-29 平安医疗健康管理股份有限公司 Claims Resolution method and Related product based on location-based service
CN109544090A (en) * 2018-10-11 2019-03-29 平安科技(深圳)有限公司 Order processing method, apparatus, computer equipment and storage medium
CN109559238A (en) * 2018-10-31 2019-04-02 平安医疗健康管理股份有限公司 Information acquisition method and Related product
CN110310208A (en) * 2019-05-27 2019-10-08 阿里巴巴集团控股有限公司 Project, which is paid for, examines application processing method and device
CN112116484A (en) * 2020-09-21 2020-12-22 上海亿保健康管理有限公司 Online claims settlement method, device and equipment
CN116385183A (en) * 2023-04-06 2023-07-04 北京中科万国互联网技术有限公司 Full-flow management method and device on insurance business line

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CN109544090A (en) * 2018-10-11 2019-03-29 平安科技(深圳)有限公司 Order processing method, apparatus, computer equipment and storage medium
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CN110310208A (en) * 2019-05-27 2019-10-08 阿里巴巴集团控股有限公司 Project, which is paid for, examines application processing method and device
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CN112116484A (en) * 2020-09-21 2020-12-22 上海亿保健康管理有限公司 Online claims settlement method, device and equipment
CN116385183A (en) * 2023-04-06 2023-07-04 北京中科万国互联网技术有限公司 Full-flow management method and device on insurance business line

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Application publication date: 20180629