CN108134710A - Equipment fault display methods, device, storage medium, equipment and server - Google Patents

Equipment fault display methods, device, storage medium, equipment and server Download PDF

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Publication number
CN108134710A
CN108134710A CN201711097629.2A CN201711097629A CN108134710A CN 108134710 A CN108134710 A CN 108134710A CN 201711097629 A CN201711097629 A CN 201711097629A CN 108134710 A CN108134710 A CN 108134710A
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CN
China
Prior art keywords
equipment
models
essential information
user
fault
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CN201711097629.2A
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Chinese (zh)
Other versions
CN108134710B (en
Inventor
谌进
宋德超
何贤俊
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Gree Electric Appliances Inc of Zhuhai
Original Assignee
Gree Electric Appliances Inc of Zhuhai
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Gree Electric Appliances Inc of Zhuhai filed Critical Gree Electric Appliances Inc of Zhuhai
Priority to CN201711097629.2A priority Critical patent/CN108134710B/en
Publication of CN108134710A publication Critical patent/CN108134710A/en
Application granted granted Critical
Publication of CN108134710B publication Critical patent/CN108134710B/en
Expired - Fee Related legal-status Critical Current
Anticipated expiration legal-status Critical

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/04Processing captured monitoring data, e.g. for logfile generation
    • H04L43/045Processing captured monitoring data, e.g. for logfile generation for graphical visualisation of monitoring data
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/14Network analysis or design
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5061Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/08Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0805Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability
    • H04L43/0817Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability by checking functioning

Abstract

The present invention provides a kind of equipment fault display methods, device, storage medium, equipment and server.Wherein equipment fault display methods includes:Receiving step, for receiving device fault message;For the AR models according to pre-stored equipment corresponding with device fault information, the AR models of equipment corresponding with the device fault information of the reception are shown by AR glasses for step display.The augmented reality of AR glasses is applied in the fault detect of equipment by technical solution provided by the invention, user can be perceive intuitively that the operation 3D simulated effects of equipment, failure provides more intuitive sensory experience when occurring, it can be intuitive to see that point occurs for the failure of equipment, facilitate repair and daily maintenance, there is good user experience.

Description

Equipment fault display methods, device, storage medium, equipment and server
Technical field
The present invention relates to technical field of electric appliances more particularly to a kind of equipment fault display methods, device, storage medium, set Standby and server.
Background technology
At present, for traditional equipment, such as household appliances, after breaking down, common practice is exactly that user needs in advance About maintenance mans carry out the service work of household appliances.Process is than relatively time-consuming.By taking air-conditioning as an example, once occur compressor fault or Person's circuit main board failure, user cannot be visually known the failure of air-conditioning appearance, it usually needs return factory's reconditioning.In this link In, a large amount of human and material resources can be wasted, considerably increases the expense of maintenance items.And if this kind of product has The problem of similary, each user preengage one time, and the flow walked is all much like, it may be said that are in the work for doing repetition, to user It makes troubles.
Invention content
The defects of it is a primary object of the present invention to overcome the above-mentioned prior art, provides a kind of equipment fault display side Method, device, storage medium, equipment and server, with solve the problems, such as equipment fault can not intuitively show, inconvenient maintenance.
One aspect of the present invention provides a kind of equipment fault display methods, including:Receiving step, for receiving device failure Information;Step display is used for:According to the AR models of pre-stored equipment corresponding with device fault information, pass through AR glasses The AR models of display equipment corresponding with the device fault information of the reception.
Optionally, the step display is additionally operable to:Show the operating status of all parts of equipment;And/or response receives The equipment control instruction sent out to user according to the AR models of pre-stored equipment corresponding with equipment control instruction, passes through AR glasses show the AR models of equipment corresponding with the equipment control instruction of the reception.
Optionally, it further includes:Respond user gesture operation, the AR models are amplified by AR glasses, reduce and/or Rotational display;And/or the gesture operation of user is responded, open speech pattern.
Optionally, repair prompt step is further included, is used for:After receiving device fault message, by the equipment fault Repair prompt information is sent to maintenance personal and/or user.
Optionally, before the receiving step, equipment identification step is further included, is used for:According to the equipment base received This information identification equipment, provides the AR models of the equipment, and the equipment essential information includes equipment image, unit type, equipment The Quick Response Code of ID number, the bar code of equipment and/or equipment.
Optionally, the equipment essential information identification equipment that the basis receives provides the AR models of the equipment, including: Prestore the equipment essential information and corresponding AR models;Response receives the equipment essential information, by institute It states the equipment essential information received with the pre-stored equipment essential information to match, be provided therewith if successful match Corresponding AR models.
Another aspect of the present invention provides a kind of equipment fault display device again, including:Receiving unit sets for receiving Standby fault message;Display unit is used for:According to the AR models of pre-stored equipment corresponding with device fault information, pass through AR glasses show the AR models of equipment corresponding with the device fault information of the reception.
Optionally, the display unit is additionally operable to:Show the operating status of all parts of equipment;And/or response receives The equipment control instruction sent out to user according to the AR models of pre-stored equipment corresponding with equipment control instruction, passes through AR glasses show the AR models of equipment corresponding with the equipment control instruction of the reception.
Optionally, the AR glasses are additionally operable to:Respond user gesture operation, by the AR models amplification, reduce and/or Rotational display;And/or the gesture operation of user is responded, open speech pattern.
Optionally, repair prompt unit is further included, is used for:After receiving device fault message, by the equipment fault Repair prompt information is sent to maintenance personal and/or user.
Optionally, equipment recognition unit is further included, is used for:According to the equipment essential information identification equipment received, provide The AR models of the equipment, the equipment essential information include equipment image, unit type, equipment ID number, equipment bar code and/ Or the Quick Response Code of equipment.
Optionally, the equipment recognition unit is additionally operable to:Prestore the equipment essential information and corresponding AR models;Response receive the equipment essential information, by the equipment essential information received with it is described pre-stored Equipment essential information matches, and corresponding AR models are provided if successful match.
Another aspect of the present invention provides a kind of equipment again, has any of the above-described described in addition to equipment recognition unit Device;Alternatively, including the computer program that processor, memory and storage can be run on a processor on a memory, The processor realizes any of the above-described in addition to equipment identification step the step of the method when performing described program.
Optionally, the equipment includes air-conditioning, refrigerator, washing machine or electric cooker.
Another aspect of the present invention provides a kind of server again, has device described in any one of the above embodiments;Alternatively, including The computer program that processor, memory and storage can be run on a processor on a memory, the processor perform institute The step of any of the above-described the method being realized when stating program.
Another aspect of the invention provides a kind of computer readable storage medium again, is stored thereon with computer program, It is realized when described program is executed by processor and is applied to server end described in any of the above-described, applied to terminal or applied to setting The step of method at standby end.
Technical solution provided by the invention the augmented reality of AR glasses is applied to equipment fault detect, repair and Failure reports, and user can be perceive intuitively that the operation 3D simulated effects of product, and failure provides more intuitive sense when occurring Experience is seen, facilitates repair and daily maintenance, can be intuitive to see that product failure occurs point and receives the breakdown maintenance of company Subscription services have good user experience.
Description of the drawings
Attached drawing described herein is used to provide further understanding of the present invention, and forms the part of the present invention, this hair Bright illustrative embodiments and their description do not constitute improper limitations of the present invention for explaining the present invention.In the accompanying drawings:
Fig. 1 is the general frame figure of equipment fault display methods provided by the invention;
Fig. 2 is a kind of work flow diagram of preferred embodiment of equipment fault display methods provided by the invention;
Fig. 3 is a kind of system architecture diagram of preferred embodiment of equipment fault display methods provided by the invention;
Fig. 4 is the work flow diagram of another preferred embodiment of equipment fault display methods provided by the invention;
Fig. 5 is the general frame figure of equipment fault display device provided by the invention;
Fig. 6 is a kind of structure diagram of preferred embodiment of equipment fault display device provided by the invention;
Fig. 7 is the structure diagram of another preferred embodiment of equipment fault display device provided by the invention.
Specific embodiment
To make the object, technical solutions and advantages of the present invention clearer, below in conjunction with the specific embodiment of the invention and Technical solution of the present invention is clearly and completely described in corresponding attached drawing.Obviously, described embodiment is only the present invention one Section Example, instead of all the embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art are not doing Go out all other embodiments obtained under the premise of creative work, shall fall within the protection scope of the present invention.
It should be noted that term " first " in description and claims of this specification and above-mentioned attached drawing, " Two " etc. be the object for distinguishing similar, and specific sequence or precedence are described without being used for.It should be appreciated that it uses in this way Data can be interchanged in the appropriate case, so as to the embodiment of the present invention described herein can in addition to illustrating herein or Sequence other than those of description is implemented.In addition, term " comprising " and " having " and their any deformation, it is intended that cover Cover it is non-exclusive include, be not necessarily limited to for example, containing the process of series of steps or unit, method, system, product or equipment Those steps or unit clearly listed, but may include not listing clearly or for these processes, method, product Or the intrinsic other steps of equipment or unit.
One aspect of the present invention provides a kind of equipment fault display methods.Fig. 1 is that equipment fault provided by the invention is shown The general frame figure of method.As shown in Figure 1, present device fault display method includes:Step S110, receiving step are used for Receiving device fault message;Step S120, step display are used for:It corresponding with device fault information is set according to pre-stored Standby AR models show the AR models of equipment corresponding with the device fault information of the reception by AR glasses.
A kind of method for equipment fault being instructed to overhaul by AR glasses of Technical Design provided by the invention.Equipment with For air-conditioning, the supervisor that the diversification in role of ordinary user is air-conditioning products, user need to only be taken AR glasses and seen certainly by the program Air-conditioning in own family, the operational effect 3D simulated effect figures of air-conditioning will be presented on user at the moment in the form of the first visual angle.When During device fails, it will can be clearly seen that Reflector occurs in that point to break down in simulated effect figure, such as Red caution sign.
According to a kind of embodiment of present device running-state displaying method, the step display is additionally operable to:Display The operating status of all parts of equipment;And/or response receives the equipment control instruction that user sends out, according to prestoring Equipment corresponding with equipment control instruction AR models, shown by AR glasses corresponding with the equipment control instruction of the reception Equipment AR models.
By the application to AR optometric technologies, it is combined with household appliances trouble hunting system, user is allowed only to need easily Glasses are taken it is seen that household appliances 3D operational effect figures, such as:See that operating status, the setting of the compressor of air-conditioning are empty Instruction issues design sketch during temperature regulating.Instruction is uploaded to server simultaneously when issuing, and server transfers corresponding AR according to instruction Model gives AR glasses, and AR glasses are shown according to AR models, and user can be intuitive to see that setting air-conditioner temperature instructs and issue The effect that the operating status of all parts and instruction reach during air-conditioning execute instruction afterwards.When operation of air conditioner breaks down, 3D It will appear the red alarm region that point occurs for failure on operational effect figure, prompting user is which module there is a problem.Meanwhile When product test personnel carry out product test, AR glasses are taken, the operational effect of product can be observed directly, air-conditioning products go out During existing failure, such as:There is aging circuit or connector lug loosens, air-conditioning has self-check system and carries out failure certainly in itself Dynamic detection will send corresponding failure code to server when detecting corresponding failure problems, and server can be according to phase The failure code answered transfers corresponding AR models, is issued to AR glasses later, AR glasses can directly display the mode of image Instruct tester how wiring or replace line.
According to a kind of embodiment of present device running-state displaying method, further include:Respond the gesture behaviour of user Make, the AR models are amplified by AR glasses, are reduced and/or rotational display;And/or the gesture operation of user is responded, it opens Speech pattern.User can be amplified product by gesture operation the operations such as diminution rotation, convenient for seeing air-conditioning assembly Each section details;Solution failure problems can be passed to online service robot or online artificial customer service ditch by opening speech pattern.
Fig. 2 is a kind of work flow diagram of preferred embodiment of equipment fault display methods provided by the invention.Such as Fig. 2 institutes Show, according to a kind of embodiment of present device running-state displaying method, further include step S130, repair prompt step, For:After receiving device fault message, the repair prompt information of the equipment fault is sent to maintenance personal and/or use Family.In one embodiment, after equipment detects failure, the repair prompt information of the equipment fault is sent to repair people Member and/or user;In another embodiment, equipment, which detects, is sent to server after failure, and server is by the equipment The repair prompt information of failure is sent to maintenance personal and/or user.Since similar failure occur in many equipment, in company Background server will remind product design and development personnel, propose problem change measure.User can also receive the master of company The subscription services of dynamic on-site maintenance server.For the failure of relatively conventional appearance, fault message can be uploaded to company's cloud automatically Server is held, is finally forwarded directly to corresponding product development and design personnel, further guide product is designed and developed.If This kind of product has the problem of similary, it is not necessary to actively contact user after such issues that each user preengages one time, detects On-site maintenance is brought convenience to user.
Above step can be there are two types of embodiment, the first embodiment is that AR models store in a device, equipment inspection It measures and transfers corresponding AR models after failure and be sent to AR glasses;Second of embodiment is that AR models store in the server, Equipment is uploaded to server after detecting failure, and server transfers corresponding AR models and is sent to AR glasses.Fig. 3 is that the present invention carries A kind of system architecture diagram of preferred embodiment of the equipment fault display methods of confession, that is, above-mentioned second of embodiment is System Organization Chart.As shown in figure 3, air-conditioning, server and AR glasses carry out data transmission by wireless network, user uses AR glasses See compressor virtual image and circuit board virtual image.
Fig. 4 is the work flow diagram of another preferred embodiment of equipment fault display methods provided by the invention, shown in Fig. 4 Embodiment be applied to server end.Before the receiving step S110, equipment identification step S105 is further included, is used for:Root According to the equipment essential information identification equipment received, the AR models of the equipment are provided, the equipment essential information includes equipment drawing Picture, unit type, equipment ID number, the bar code of equipment and/or equipment Quick Response Code.
According to a kind of embodiment of present device running-state displaying method, the equipment that the basis receives is basic Information identification equipment provides the AR models of the equipment, including:Prestore the equipment essential information and corresponding AR Model;Response receives the equipment essential information, and the equipment essential information received pre-stored is set with described Standby essential information matches, and corresponding AR models are provided if successful match.
In this embodiment, by the appearance of air-conditioning or the apparent air-conditioning Quick Response Code of air-conditioning, pattern etc. are attached to The pattern of air-conditioning unique identities can be identified to identify air-conditioning.Equally, air-conditioning products are applicable not only to, may recognize that More product types, such as:The electric appliances such as refrigerator, washing machine, electric cooker.
User wears AR glasses, is had a look at towards the household appliances (such as air-conditioning) in family, AR glasses will be by the sky The picture of product is adjusted to be uploaded to corporate server, server by utilizing image recognition technology such as produces the product information of this air-conditioning Product model, corresponding 3D simulation models information are issued to the AR glasses of user, by AR glasses by air-conditioning 3D simulation models with The form at one visual angle is presented on user at the moment.
After user sees the 3D simulation models of this air-conditioning, it can be coordinated by the virtual shadow that AR glasses is selected to be projected The gesture of user is operated.Such as:In the virtual image projected, after the 3D simulation models for air-conditioning occur, user Can click the prompting mode of operation on virtual screen allow 3D model realizations amplification, reduce or rotation process.User can in this way To realize contact and observation with product closely, the operation details of air-conditioning are further appreciated that.
When failure occurs in air-conditioning, user can observe directly failure in 3D models by AR glasses and point occurs.Than Such as:When the fault sensor on air-conditioning detects lack of fluorine of air-conditioners, the fault field of fluorine is lacked in program can be uploaded to company service Device after corporate server receives the field information of scarce fluorine, can be emulated to the 3D of the fault pre-alarming of the scarce fluorine of AR glasses push of user Model information, user by AR glasses see be exactly air-conditioning 3D simulation models in occur lack of fluorine of air-conditioners emulation dynamic imitate Fruit is schemed.User has just been visually known the reason of air-conditioning failure very much in this way.
User can be corresponded to after knowing failure according to the prompting on the screen virtual image information that AR glasses are projected Gesture operation, such as:Under palm double-clicks two, it is switched on speech pattern.After speech pattern is opened, it is possible to directly by speaking Mode and company backstage online service robot carry out troublshooting reservation.
If corporate server has received similar circuit plate mainboard procedural problem or compressor failure problem, After line voice server robot can't resolve, user will be helped to be forwarded to the artificial customer service of company automatically, by artificial customer service Corresponding design problem is fed back into product design and development personnel, to promote the designing quality of product.
Another aspect of the present invention provides a kind of equipment fault display device again.Fig. 5 is equipment event provided by the invention Hinder the general frame figure of display device.As shown in figure 5, present device fault display device includes:Receiving unit 100, is used for Receiving device fault message;Display unit 200, is used for:The AR of display equipment corresponding with the device fault information of the reception Model.
According to a kind of embodiment of present device operating status display device, the display unit 200 is additionally operable to:It is aobvious Show the operating status of all parts of equipment;And/or response receives the equipment control instruction that user sends out, according to depositing in advance The AR models of the equipment corresponding with equipment control instruction of storage are shown and the equipment control instruction pair of the reception by AR glasses The AR models for the equipment answered.
According to a kind of embodiment of present device operating status display device, the AR glasses are additionally operable to:Response is used The gesture operation at family, by AR models amplification, diminution and/or rotational display;And/or the gesture operation of user is responded, it opens Speech pattern.
Fig. 6 is a kind of structure diagram of preferred embodiment of equipment fault display device provided by the invention.Such as Fig. 6 institutes Show, according to a kind of embodiment of present device operating status display device, further include repair prompt unit 300, be used for: After receiving device fault message, the repair prompt information of the equipment fault is sent to maintenance personal and/or user.
Fig. 7 is the structure diagram of another preferred embodiment of equipment fault display device provided by the invention, shown in Fig. 7 Embodiment be applied to server end.As shown in fig. 7, a kind of embodiment party according to present device operating status display device Formula further includes equipment recognition unit 400, is used for:According to the equipment essential information identification equipment received, the AR of the equipment is provided Model, the equipment essential information include the two of equipment image, unit type, equipment ID number, the bar code of equipment and/or equipment Tie up code.
According to a kind of embodiment of present device operating status display device, the equipment recognition unit 400 is also used In:Prestore the equipment essential information and corresponding AR models;Response receives the equipment essential information, will The equipment essential information received matches with the pre-stored equipment essential information, provided if successful match with Corresponding AR models.
Another aspect of the present invention provides a kind of equipment again, has any of the above-described described in addition to equipment recognition unit Device;Alternatively, including the computer program that processor, memory and storage can be run on a processor on a memory, The processor realizes any of the above-described in addition to equipment identification step the step of the method when performing described program.
According to a kind of embodiment of present device, the equipment includes air-conditioning, refrigerator, washing machine or electric cooker.
Another aspect of the present invention provides a kind of server again, has device described in any one of the above embodiments;Alternatively, including The computer program that processor, memory and storage can be run on a processor on a memory, the processor perform institute The step of any of the above-described the method being realized when stating program.
Another aspect of the invention provides a kind of computer readable storage medium again, is stored thereon with computer program, It is realized when described program is executed by processor and is applied to server end described in any of the above-described, applied to terminal or applied to setting The step of method at standby end.
Technical solution provided by the invention the augmented reality of AR glasses is applied to equipment fault detect, repair and Failure reports, and user can be perceive intuitively that the operation 3D simulated effects of product, and failure provides more intuitive sense when occurring Experience is seen, facilitates repair and daily maintenance, can be intuitive to see that product failure occurs point and receives the breakdown maintenance of company Subscription services have good user experience.
Function described herein can hardware, by processor perform software, firmware or any combination thereof in implement. If implement in the software performed by processor, then computer can be stored in using function as one or more instructions or codes It is transmitted on readable media or via computer-readable media.Other examples and embodiment will in the present invention and appended right It asks in the range and spirit of book.For example, be attributed to the property of software, function described above can be used by processor, Hardware, firmware, hardwired appoint the software implementation that the combination of whichever performs in these.In addition, each functional unit can integrate In a processing unit or each unit is individually physically present, can also two or more units be integrated in In one unit.
In several embodiments provided herein, it should be understood that disclosed technology contents can pass through others Mode is realized.Wherein, the apparatus embodiments described above are merely exemplary, such as the division of the unit, Ke Yiwei A kind of division of logic function, can there is an other dividing mode in actual implementation, for example, multiple units or component can combine or Person is desirably integrated into another system or some features can be ignored or does not perform.Another point, shown or discussed is mutual Between coupling, direct-coupling or communication connection can be INDIRECT COUPLING or communication link by some interfaces, unit or module It connects, can be electrical or other forms.
The unit illustrated as separating component may or may not be it is physically separate, as control fill The component put may or may not be physical unit, can be located at a place or or be distributed to multiple On unit.Some or all of unit therein can be selected according to the actual needs to realize the purpose of this embodiment scheme. For device embodiment, since it is substantially corresponding with embodiment of the method, so description is fairly simple, related part referring to The part explanation of embodiment of the method.
If the integrated unit is realized in the form of SFU software functional unit and is independent product sale or uses When, it can be stored in a computer read/write memory medium.Based on such understanding, technical scheme of the present invention is substantially The part to contribute in other words to the prior art or all or part of the technical solution can be in the form of software products It embodies, which is stored in a storage medium, is used including some instructions so that a computer Equipment (can be personal computer, server or network equipment etc.) perform each embodiment the method for the present invention whole or Part steps.And aforementioned storage medium includes:USB flash disk, read-only memory (ROM, Read-Only Memory), arbitrary access are deposited Reservoir (RAM, Random Access Memory), mobile hard disk, magnetic disc or CD etc. are various can to store program code Medium.
The foregoing is merely the embodiment of the present invention, are not intended to restrict the invention, for those skilled in the art For member, the invention may be variously modified and varied.Any modification for all within the spirits and principles of the present invention, being made, Equivalent replacement, improvement etc., should be included within scope of the presently claimed invention.

Claims (16)

1. a kind of equipment fault display methods, which is characterized in that including:
Receiving step, for receiving device fault message;
Step display is used for:According to the AR models of pre-stored equipment corresponding with device fault information, shown by AR glasses Show the AR models of equipment corresponding with the device fault information of the reception.
2. according to the method described in claim 1, it is characterized in that, the step display is additionally operable to:
Show the operating status of all parts of equipment;And/or
Response receives the equipment control instruction that user sends out, according to pre-stored equipment corresponding with equipment control instruction AR models show the AR models of equipment corresponding with the equipment control instruction of the reception by AR glasses.
3. method according to claim 1 or 2, which is characterized in that further include:The gesture operation of user is responded, passes through AR Glasses amplify the AR models, reduce and/or rotational display;And/or the gesture operation of user is responded, open speech pattern.
4. method according to any one of claim 1-3, which is characterized in that further include repair prompt step, be used for: After receiving device fault message, the repair prompt information of the equipment fault is sent to maintenance personal and/or user.
5. according to the described method of any one of claim 1-4, which is characterized in that before the receiving step, further include Equipment identification step, is used for:According to the equipment essential information identification equipment received, the AR models of the equipment are provided, it is described to set Standby essential information includes the Quick Response Code of equipment image, unit type, equipment ID number, the bar code of equipment and/or equipment.
6. according to the method described in claim 5, it is characterized in that, the equipment essential information identification that the basis receives is set It is standby, the AR models of the equipment are provided, including:
Prestore the equipment essential information and corresponding AR models;
Response receives the equipment essential information, by the equipment essential information received and the pre-stored equipment Essential information matches, and corresponding AR models are provided if successful match.
7. a kind of equipment fault display device, which is characterized in that including:
Receiving unit, for receiving device fault message;
Display unit is used for:According to the AR models of pre-stored equipment corresponding with device fault information, shown by AR glasses Show the AR models of equipment corresponding with the device fault information of the reception.
8. device according to claim 7, which is characterized in that the display unit is additionally operable to:
Show the operating status of all parts of equipment;And/or
Response receives the equipment control instruction that user sends out, according to pre-stored equipment corresponding with equipment control instruction AR models show the AR models of equipment corresponding with the equipment control instruction of the reception by AR glasses.
9. device according to claim 7 or 8, which is characterized in that the AR glasses are additionally operable to:Respond the gesture behaviour of user Make, by AR models amplification, diminution and/or rotational display;And/or the gesture operation of user is responded, open speech pattern.
10. according to the device described in any one of claim 7-9, which is characterized in that further include repair prompt unit, be used for: After receiving device fault message, the repair prompt information of the equipment fault is sent to maintenance personal and/or user.
11. according to the device described in any one of claim 7-10, which is characterized in that further include equipment recognition unit, be used for: According to the equipment essential information identification equipment received, the AR models of the equipment are provided, the equipment essential information includes equipment Image, unit type, equipment ID number, the bar code of equipment and/or equipment Quick Response Code.
12. according to the devices described in claim 11, which is characterized in that the equipment recognition unit is additionally operable to:
Prestore the equipment essential information and corresponding AR models;
Response receives the equipment essential information, by the equipment essential information received and the pre-stored equipment Essential information matches, and corresponding AR models are provided if successful match.
13. a kind of equipment, which is characterized in that
With the device as described in any one of claim 7-10;Or
Including the computer program that processor, memory and storage can be run on a processor on a memory, the processing Device realizes the step of claim 1-4 any the method when performing described program.
14. equipment according to claim 13, which is characterized in that the equipment includes air-conditioning, refrigerator, washing machine or electric meal It stews.
15. a kind of server, which is characterized in that
With the device as described in any one of claim 7-12;Or
Including the computer program that processor, memory and storage can be run on a processor on a memory, the processing Device realizes the step of claim 1-6 any the method when performing described program.
16. a kind of computer readable storage medium, which is characterized in that be stored thereon with computer program, described program is handled The step of any one of claim 1-4 or 1-6 any the methods are realized when device performs.
CN201711097629.2A 2017-11-09 2017-11-09 Equipment fault display method and device, storage medium, equipment and server Expired - Fee Related CN108134710B (en)

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CN108134710B CN108134710B (en) 2020-07-28

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CN109506318A (en) * 2018-11-19 2019-03-22 珠海格力电器股份有限公司 A kind of method and device of fault alarm
CN109586998A (en) * 2018-11-09 2019-04-05 珠海格力电器股份有限公司 A kind of method, cloud and the equipment of indicating equipment operating status
CN109613349A (en) * 2018-11-02 2019-04-12 珠海格力电器股份有限公司 A kind of fault visual method and terminal device
CN109697516A (en) * 2018-12-29 2019-04-30 宁波奥克斯电气股份有限公司 A kind of air-conditioning auxiliary maintaining method, apparatus and system
CN109711564A (en) * 2018-12-07 2019-05-03 珠海格力电器股份有限公司 A kind of display methods, device, storage medium and the terminal of air-conditioning failure
CN109727309A (en) * 2018-12-06 2019-05-07 珠海格力电器股份有限公司 A kind of apparatus failure display methods, device, storage medium and terminal
CN109737562A (en) * 2018-12-06 2019-05-10 珠海格力电器股份有限公司 A kind of air-conditioning fault display method, device, storage medium and terminal
CN109801548A (en) * 2019-01-28 2019-05-24 重庆予胜远升网络科技有限公司 One kind is based on augmented reality pipe network inspection maintenance terminal
CN109828873A (en) * 2019-01-03 2019-05-31 珠海格力电器股份有限公司 A kind of equipment life judgment method, device, storage medium and mobile terminal
CN109934123A (en) * 2019-02-23 2019-06-25 蒂姆维澳(上海)网络技术有限公司 Fault code identifying system and method based on OCR technique, internet and AR technology
CN110636256A (en) * 2019-08-27 2019-12-31 四川科华天府科技有限公司 Industrial fault diagnosis method, device, equipment and storage medium based on AR
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CN111832908A (en) * 2020-06-23 2020-10-27 厦门银江智慧城市技术股份有限公司 Repair reporting method based on ARKit equipment
CN112101056A (en) * 2020-09-29 2020-12-18 重庆市华驰交通科技有限公司 Electromechanical equipment identification and information acquisition method and system based on wearable equipment
CN112200325A (en) * 2020-09-29 2021-01-08 广东一也节能科技有限公司 AR technology-based fault positioning method and system
WO2022222604A1 (en) * 2021-04-21 2022-10-27 青岛海尔空调器有限总公司 Method and apparatus for displaying fault data of air conditioner, and storage medium and air conditioner
WO2024008130A1 (en) * 2022-07-07 2024-01-11 阿里云计算有限公司 Faulty hardware processing method, apparatus and system

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Cited By (19)

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CN109102087A (en) * 2018-08-02 2018-12-28 广东电网有限责任公司 Guidance method, device and server on equipment O&M line
WO2020088032A1 (en) * 2018-10-29 2020-05-07 珠海格力电器股份有限公司 Air conditioner defrosting method and apparatus and storage medium
CN109613349A (en) * 2018-11-02 2019-04-12 珠海格力电器股份有限公司 A kind of fault visual method and terminal device
CN109586998A (en) * 2018-11-09 2019-04-05 珠海格力电器股份有限公司 A kind of method, cloud and the equipment of indicating equipment operating status
CN109586998B (en) * 2018-11-09 2021-06-04 珠海格力电器股份有限公司 Method for indicating running state of equipment, cloud end and equipment
CN109506318A (en) * 2018-11-19 2019-03-22 珠海格力电器股份有限公司 A kind of method and device of fault alarm
CN109727309A (en) * 2018-12-06 2019-05-07 珠海格力电器股份有限公司 A kind of apparatus failure display methods, device, storage medium and terminal
CN109737562A (en) * 2018-12-06 2019-05-10 珠海格力电器股份有限公司 A kind of air-conditioning fault display method, device, storage medium and terminal
CN109711564A (en) * 2018-12-07 2019-05-03 珠海格力电器股份有限公司 A kind of display methods, device, storage medium and the terminal of air-conditioning failure
CN109697516A (en) * 2018-12-29 2019-04-30 宁波奥克斯电气股份有限公司 A kind of air-conditioning auxiliary maintaining method, apparatus and system
CN109828873A (en) * 2019-01-03 2019-05-31 珠海格力电器股份有限公司 A kind of equipment life judgment method, device, storage medium and mobile terminal
CN109801548A (en) * 2019-01-28 2019-05-24 重庆予胜远升网络科技有限公司 One kind is based on augmented reality pipe network inspection maintenance terminal
CN109934123A (en) * 2019-02-23 2019-06-25 蒂姆维澳(上海)网络技术有限公司 Fault code identifying system and method based on OCR technique, internet and AR technology
CN110636256A (en) * 2019-08-27 2019-12-31 四川科华天府科技有限公司 Industrial fault diagnosis method, device, equipment and storage medium based on AR
CN111832908A (en) * 2020-06-23 2020-10-27 厦门银江智慧城市技术股份有限公司 Repair reporting method based on ARKit equipment
CN112101056A (en) * 2020-09-29 2020-12-18 重庆市华驰交通科技有限公司 Electromechanical equipment identification and information acquisition method and system based on wearable equipment
CN112200325A (en) * 2020-09-29 2021-01-08 广东一也节能科技有限公司 AR technology-based fault positioning method and system
WO2022222604A1 (en) * 2021-04-21 2022-10-27 青岛海尔空调器有限总公司 Method and apparatus for displaying fault data of air conditioner, and storage medium and air conditioner
WO2024008130A1 (en) * 2022-07-07 2024-01-11 阿里云计算有限公司 Faulty hardware processing method, apparatus and system

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