CN108090060A - Question answering system, the display methods of problem answers and terminal - Google Patents
Question answering system, the display methods of problem answers and terminal Download PDFInfo
- Publication number
- CN108090060A CN108090060A CN201611021908.6A CN201611021908A CN108090060A CN 108090060 A CN108090060 A CN 108090060A CN 201611021908 A CN201611021908 A CN 201611021908A CN 108090060 A CN108090060 A CN 108090060A
- Authority
- CN
- China
- Prior art keywords
- faq
- hypertext document
- search problem
- server
- terminal
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- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/903—Querying
- G06F16/9032—Query formulation
- G06F16/90332—Natural language query formulation or dialogue systems
Abstract
The present invention provides a kind of question answering system, the display methods of problem answers and terminals;Wherein, the question answering system includes:File server and terminal;File server, for the hypertext document of storage problem answer FAQ;Terminal, for receiving search problem input by user, the hypertext document after the hypertext document of loading FAQ corresponding with search problem and display load from file server.By the present invention, solve the problems, such as that the terminal intelligent question answering system user experience in correlation technique is poor, improve the Experience Degree of user.
Description
Technical field
The present invention relates to the communications field, in particular to a kind of question answering system, the display methods of problem answers and end
End.
Background technology
Terminal intelligent question answering system in correlation technique mainly simply shows user's asked questions in terminal with word
Answer, the system architecture include background server, interface server, terminal is (such as:Mobile phone) client application (APP) and backstage
Several parts of data storage server.Client end AP P sends search word, the database rope that interface server is generated according to LUCER
Draw file search corresponding data, be then returned to client end AP P, and then complete once to interact.
Terminal intelligent question answering system in correlation technique shows the answer of user's asked questions using simple word, no
Enough directly perceived, user experience is poor.
For the above-mentioned technical problem in correlation technique, currently no effective solution has been proposed.
The content of the invention
An embodiment of the present invention provides a kind of question answering system, the display methods of problem answers and terminal, at least to solve phase
The problem of terminal intelligent question answering system user experience in the technology of pass is poor.
According to one embodiment of present invention, a kind of question answering system is provided, including:File server and terminal;File
Server, for the hypertext document of storage problem answer FAQ;Terminal, for receiving the search problem of input, from file service
Hypertext document after the hypertext document of loading FAQ corresponding with search problem and display load in device.
Optionally, question answering system further includes:Interface server, for generating the hypertext of FAQ corresponding with the problem of searching for
The storage address of file and storage address is sent to terminal;Terminal is additionally operable to according to storage address from file server
Load the hypertext document of FAQ corresponding with search problem.
Optionally, further include:Storage server is interacted with interface server, for storing number corresponding with the problem of searching for
ID is identified according to storehouse;Interface server, be additionally operable to from storage server obtain Database Identification ID, according to database ID generation with
The storage address of the hypertext document of the corresponding FAQ of search problem.
Optionally, further include:Maintenance of netpage server, for according to pre-set cascading style sheets CSS template generations
The hypertext document of FAQ and the hypertext document of the FAQ of generation is sent to file server.
Optionally, maintenance of netpage server is additionally operable to change the hypertext text of each FAQ in a manner that wall scroll is changed
Part.
Optionally, maintenance of netpage server is additionally operable to support addition attachment;Wherein, the attachment include it is following at least it
One:Picture, video and hyperlink.
According to one embodiment of present invention, a kind of display methods of problem answers is provided, including:Receive searching for input
Suo Wenti;Load the hypertext document of FAQ corresponding with search problem;Hypertext document after display loading.
Optionally, loading the hypertext document of FAQ corresponding with search problem includes:It is asked according to corresponding with search problem
The key to exercises answers the hypertext document of the storage address loading FAQ corresponding with search problem of the hypertext document of FAQ.
Optionally, before the hypertext document of FAQ corresponding with search problem is loaded, method further includes:Interface service
Device obtains Database Identification ID corresponding with search problem;Interface server generates corresponding with search problem according to database ID
The storage address of the hypertext document of FAQ.
Optionally, before interface server generates storage address, method further includes:Maintenance of netpage server is according in advance
The hypertext document of the cascading style sheets CSS template generations FAQ of setting.
According to one embodiment of present invention, a kind of terminal is provided, including:Transmitting device, for receiving searching for input
Suo Wenti;Processor is connected with transmitting device, for loading the hypertext document of FAQ corresponding with the problem of searching for;Display,
It is connected with processor, for showing the hypertext document after loading.
Optionally, processor is additionally operable to the storage of the hypertext document according to answer FAQ corresponding with search problem
Address loads the hypertext document of FAQ corresponding with search problem.
According to still another embodiment of the invention, a kind of storage medium is additionally provided.The storage medium is arranged to storage and uses
In the program code for performing following steps:Receive the search problem of input;Load the hypertext text of FAQ corresponding with search problem
Part;Hypertext document after display loading.
By the invention it is possible to load the hypertext document of FAQ corresponding with search problem from file server, and show
Show the hypertext document after loading;The problem of showing search problem by hypertext document form is answered, and then can be directly perceived
Ground shows the answer of search problem, in correlation technique only with entirely with the technical solution of word description FAQ compared with, have better
Therefore user experience, can solve the problems, such as that the terminal intelligent question answering system user experience in correlation technique is poor, improve
The Experience Degree of user.
Description of the drawings
Attached drawing described herein is used for providing a further understanding of the present invention, forms the part of the application, this hair
Bright schematic description and description does not constitute improper limitations of the present invention for explaining the present invention.In the accompanying drawings:
Fig. 1 is the structure diagram for putting forward common question answering system according to embodiments of the present invention;
Fig. 2 is a kind of hardware block diagram of the mobile terminal of the display methods of problem answers of the embodiment of the present invention;
The flow chart of the display methods of the problem of Fig. 3 is according to embodiments of the present invention answer;
Fig. 4 is the structure diagram of the terminal provided according to embodiments of the present invention;
Fig. 5 is the structure diagram of the question answering system that preferred embodiment provides according to the present invention;
Fig. 6 is the search routine schematic diagram of the interface server that preferred embodiment provides according to the present invention;
Fig. 7 is the schematic diagram one of the interactive interface that preferred embodiment provides according to the present invention;
Fig. 8 is the display result signal after the interactive interface input battery problems that preferred embodiment provides according to the present invention
Figure;
Fig. 9 is the schematic diagram two of the interactive interface that preferred embodiment provides according to the present invention.
Specific embodiment
Come that the present invention will be described in detail below with reference to attached drawing and in conjunction with the embodiments.It should be noted that do not conflicting
In the case of, the feature in embodiment and embodiment in the application can be mutually combined.
It should be noted that term " first " in description and claims of this specification and above-mentioned attached drawing, "
Two " etc. be the object for distinguishing similar, without being used to describe specific order or precedence.
Embodiment 1
The embodiment of the present application provides a kind of question answering system, and Fig. 1 is to put forward common question answering system according to embodiments of the present invention
Structure diagram, as shown in Figure 1, the system includes:File server 12 and terminal 14;
File server 12, for the hypertext document of storage problem answer FAQ;
Terminal 14, for receiving the search problem of input, the loading FAQ corresponding with search problem from file server 12
Hypertext document and display loading after hypertext document.
By above system, the hypertext document of FAQ corresponding with search problem can be loaded from file server, and
Hypertext document after display loading;The problem of showing search problem by hypertext document form is answered, and then can be straight
See the answer that ground shows search problem, in correlation technique only with entirely with the technical solution of word description FAQ compared with, have more preferable
User experience, therefore, can solve the problems, such as that the terminal intelligent question answering system user experience in correlation technique is poor, improve
The Experience Degree of user.
It should be noted that question answering system provided in an embodiment of the present invention compared with the question answering system in correlation technique, increases
Add file server 12, realize the answer that search problem is shown by hypertext document form.Above-mentioned file server 12
Can be the file server with extranet access permission, so that terminal can be loaded directly into the HTML of above-mentioned storage address
File.
It should be noted that above-mentioned hypertext document can be html format file, which can show
For multimedia forms such as picture, video or hyperlink.
In one embodiment of the invention, above-mentioned question answering system can also include:Interface server connects with above-mentioned terminal
It connects, end is sent to for the storage address for generating the hypertext document of FAQ corresponding with the problem of searching for and by storage address
End;Terminal can be also used for loading the hypertext text of FAQ corresponding with search problem from file server according to storage address
Part.
In one embodiment of the invention, above-mentioned question answering system can also include:Storage server, with interface server
Interaction, for storing Database Identification ID corresponding with the problem of searching for;Interface server is additionally operable to obtain from storage server
Database Identification ID, according to the storage address of the hypertext document of database ID generations FAQ corresponding with search problem.
It should be noted that above-mentioned storage server is also stored with the partial information of FAQ, the partial information and above-mentioned file
The hypertext document of the FAQ stored in server 12 has identical database ID.
In one embodiment of the invention, above-mentioned question answering system can also include:Maintenance of netpage server, with above-mentioned text
Part server 12 connects, and for the hypertext document according to pre-set cascading style sheets CSS template generations FAQ and incites somebody to action
The hypertext document of the FAQ of generation is sent to file server.
It should be noted that above-mentioned maintenance of netpage server can be also used for safeguarding the FAQ of various types, such as can be single
Item increases or batch imports FAQ.Above-mentioned maintenance of netpage server can also support addition attachment such as picture, video, hyperlink
It connects.
It should be noted that above-mentioned maintenance of netpage server, can be also used for changing in a manner that wall scroll is changed each
The hypertext document of FAQ.
It should be noted that the hypertext of the increased FAQ can be changed or edited in the case where wall scroll increases FAQ
File;In the case where importing in batch, it is desired nonetheless to change the hypertext document of each FAQ one by one.
It should be noted that above-mentioned maintenance of netpage server can also be connected with above-mentioned storage server, maintenance of netpage clothes
While the html file of the FAQ of generation is uploaded to file server 12 by business device, also the partial information of the FAQ is uploaded to and is deposited
It stores up in server.
Embodiment 2
The embodiment of the method that the embodiment of the present application 2 is provided can be in mobile terminal, terminal or similar fortune
It calculates and is performed in device.Exemplified by running on mobile terminals, Fig. 2 is a kind of display methods of problem answers of the embodiment of the present invention
Mobile terminal hardware block diagram.As shown in Fig. 2, mobile terminal 20, which can include one or more, (only shows one in figure
It is a) (processor 202 can include but is not limited to the processing of Micro-processor MCV or programmable logic device FPGA etc. to processor 202
Device), the memory 204 for storing data and the transmitting device 206 for communication function.Ordinary skill people
Member does not cause to limit it is appreciated that structure shown in Fig. 2 only signal to the structure of above-mentioned electronic device.It is for example, mobile
Terminal 20 may also include than shown in Fig. 2 more either less components or with the configuration different from shown in Fig. 2.
Memory 204 can be used for the software program and module of storage application software, the problem of as in the embodiment of the present invention
Corresponding program instruction/the module of display methods of answer, processor 202 are stored in the software journey in memory 204 by operation
Sequence and module so as to perform various functions application and data processing, that is, realize above-mentioned method.Memory 204 may include
High speed random access memory, may also include nonvolatile memory, as one or more magnetic storage device, flash memory or its
His non-volatile solid state memory.In some instances, memory 204 can further comprise remotely setting compared with processor 202
The memory put, these remote memories can pass through network connection to mobile terminal 20.The example of above-mentioned network is included but not
It is limited to internet, intranet, LAN, mobile radio communication and combinations thereof.
Transmitting device 206 is used to that data to be received or sent via a network.Above-mentioned network specific example may include
The wireless network that the communication providers of mobile terminal 20 provide.In an example, transmitting device 206 includes a Network adaptation
Device (Network Interface Controller, NIC), can be connected by base station with other network equipments so as to it is mutual
Networking is communicated.In an example, transmitting device 206 can be radio frequency (Radio Frequency, RF) module, use
In wirelessly being communicated with internet.
A kind of display side of the problem of running on above-mentioned mobile terminal or network architecture answer is provided in the present embodiment
The flow chart of the display methods of the problem of method, Fig. 3 is according to embodiments of the present invention answer, as shown in figure 3, the flow is including as follows
Step:
Step S302 receives the search problem of input;
Step S304 loads the hypertext document of FAQ corresponding with search problem;
Step S306, the hypertext document after display loading.
By above-mentioned steps, the hypertext document of FAQ corresponding with search problem can be loaded, and is shown super after loading
Text file;The problem of showing search problem by hypertext document form is answered, and then can intuitively show that search is asked
The answer of topic, in correlation technique only with entirely with the technical solution of word description FAQ compared with, have better user experience,
Therefore, it can solve the problems, such as that the terminal intelligent question answering system user experience in correlation technique is poor, improve the experience of user
Degree.
In one embodiment of the invention, above-mentioned steps S304 can be shown as:It is asked according to corresponding with search problem
The key to exercises answers the hypertext document of the storage address loading FAQ corresponding with search problem of the hypertext document of FAQ.
It should be noted that the executive agent of above-mentioned steps can be terminal, but it is not limited to this.
In one embodiment of the invention, before above-mentioned steps S304, the above method can also include:Interface service
Device generates storage address.
It should be noted that interface server generation storage address can include:Interface server obtains and search problem
Corresponding Database Identification ID;Interface server generates the hypertext document of FAQ corresponding with search problem according to database ID
Storage address.
In one embodiment of the invention, before interface server generates storage address, the above method can also wrap
It includes:Maintenance of netpage server is according to the hypertext document of pre-set cascading style sheets CSS template generations FAQ.
It should be noted that the explanation for interface server, maintenance of netpage server, may be referred in embodiment 1
Description, details are not described herein again.
Through the above description of the embodiments, those skilled in the art can be understood that according to above-mentioned implementation
The method of example can add the mode of required general hardware platform to realize by software, naturally it is also possible to by hardware, but it is very much
In the case of the former be more preferably embodiment.Based on such understanding, technical scheme is substantially in other words to existing
The part that technology contributes can be embodied in the form of software product, which is stored in a storage
In medium (such as ROM/RAM, magnetic disc, CD), used including some instructions so that a station terminal equipment (can be mobile phone, calculate
Machine, server or network equipment etc.) perform method described in each embodiment of the present invention.
Embodiment 3
The embodiment of the present application provides a kind of terminal, and Fig. 4 is the structural representation of the terminal provided according to embodiments of the present invention
Figure, as shown in figure 4, the terminal includes:
Transmitting device 42, for receiving the search problem of input;
Processor 44 is connected with transmitting device 42, for loading the hypertext document of FAQ corresponding with the problem of searching for;
Display 46 is connected with processor 44, for showing the hypertext document after loading.
By above-mentioned terminal, the hypertext document of FAQ corresponding with search problem can be loaded from file server, and
Hypertext document after display loading;The problem of showing search problem by hypertext document form is answered, and then can be straight
See the answer that ground shows search problem, in correlation technique only with entirely with the technical solution of word description FAQ compared with, have more preferable
User experience, therefore, can solve the problems, such as that the terminal intelligent question answering system user experience in correlation technique is poor, improve
The Experience Degree of user.
It should be noted that above-mentioned processor 44 can be also used for according to answer FAQ's corresponding with search problem
The hypertext document of the storage address loading FAQ corresponding with search problem of hypertext document.
It should be noted that above-mentioned modules can be realized by software or hardware, for the latter, Ke Yitong
In the following manner realization is crossed, but not limited to this:Above-mentioned module is respectively positioned in same processor;Alternatively, above-mentioned modules are with arbitrary
The form of combination is located in different processors respectively.
Embodiment 4
The embodiment of the present invention additionally provides a kind of storage medium.Optionally, in the present embodiment, above-mentioned storage medium can
To be arranged to the program code for the step of storage is for performing the method in embodiment 2.
Optionally, in the present embodiment, above-mentioned storage medium can include but is not limited to:USB flash disk, read-only memory (ROM,
Read-Only Memory), random access memory (RAM, Random Access Memory), mobile hard disk, magnetic disc or
The various media that can store program code such as CD.
Optionally, in the present embodiment, processor is performed according to stored program code in storage medium in embodiment 2
Method the step of.
Optionally, the specific example in the present embodiment may be referred to described in above-described embodiment and optional embodiment
Example, details are not described herein for the present embodiment.
In order to be better understood from the present invention, the present invention is further explained below in conjunction with preferred embodiment.
In the embodiment of the present invention, consider that terminal FAQ can not possibly subsequently use word description entirely using (app), and it is not directly perceived.
Therefore this new question answering system is proposed, Fig. 5 is the structure diagram of the question answering system that preferred embodiment provides according to the present invention, such as
Shown in Fig. 5, which is made of four parts, and WEB safeguards server (being equivalent to above-mentioned maintenance of netpage server), file service
Device, interface server, storage server and terminal composition.
Its operating process is as follows:
WEB safeguards that server is used for safeguarding that required FAQ wall scrolls increase or import in batch, and basis is advised in advance simultaneously after importing
The CSS template generations set correspond to FAQ html format files.And the file server with extranet access permission is uploaded simultaneously.
According to Rulemaking file classification etc..
After terminal APP search problems, interface server draws data-base recording ID and combination producing HTML lattice according to index
Formula file storage address.Client (being equivalent to above-mentioned terminal) is returned to, client is loaded directly into html file and shows.
In a preferred embodiment of the invention, above-mentioned WEB safeguards server:FAQ problems for safeguarding various types are returned
It answers, being divided into wall scroll increases and import in batches.Batch import database after notice generated according to regulation CSS forms generate with
The html file of database ID names.And upload file server.Each FAQ can be separately safeguarded with wall scroll, supports addition attachment ratio
Such as picture, video, hyperlink etc..
Above-mentioned file server:Support timed backup file.
Above-mentioned interface server:For providing and storage server interaction.It is searched for using solr, timing creates data rope
Draw.
In a preferred embodiment of the invention, Fig. 6 is the search of the interface server that preferred embodiment provides according to the present invention
Flow diagram, as shown in fig. 6, the flow includes:
User proposes problem;IKAnalyzer instruments carry out customer problem point to mediate reason;Lucene instruments are based on FAQ storehouses
The index of foundation carries out full-text search and filters out relevant documentation, goes FAQ storehouse matching answers according to top score document, returns to user
Answer.
End side app provides user as user input interface and searches for problem entrance.Show the multimedia answer page and
Operation readiness.
Fig. 7 is the schematic diagram one of the interactive interface that preferred embodiment provides according to the present invention, as shown in fig. 7,
After user inputs " battery " problem, server return entry, document presentation on load document server after click,
The results are shown in Figure 8 for display, and Fig. 8 is the display after the interactive interface input battery problems that preferred embodiment provides according to the present invention
Result schematic diagram.
It should be noted that the FAQ of terminal display can support the displays such as picture, alternatively, it is also possible to support hyperlink, such as
Shown in Fig. 9, " setting-whole-system update " shown in Fig. 9 is provided with hyperlink, can be hyperlinked to terminal update and set
Interface is put, " setting-whole-system update " shown in Fig. 9 can be clicked on when in use, then interface directly can be jumped to end
End update sets interface.
Obviously, those skilled in the art should be understood that each module of the above-mentioned present invention or each step can be with general
Computing device realize that they can concentrate on single computing device or be distributed in multiple computing devices and be formed
Network on, optionally, they can be realized with the program code that computing device can perform, it is thus possible to which they are stored
Performed in the storage device by computing device, and in some cases, can be performed with the order being different from herein shown in
The step of going out or describing they are either fabricated to each integrated circuit modules respectively or by multiple modules in them or
Step is fabricated to single integrated circuit module to realize.It to be combined in this way, the present invention is not limited to any specific hardware and softwares.
The foregoing is only a preferred embodiment of the present invention, is not intended to limit the invention, for the skill of this field
For art personnel, the invention may be variously modified and varied.Within the spirit and principles of the invention, that is made any repaiies
Change, equivalent substitution, improvement etc., should all be included in the protection scope of the present invention.
Claims (12)
1. a kind of question answering system, which is characterized in that including:File server and terminal;
The file server, for the hypertext document of storage problem answer FAQ;
The terminal for receiving the search problem of input, loads corresponding with described search problem from the file server
FAQ hypertext document and display loading after hypertext document.
2. question answering system according to claim 1, which is characterized in that the question answering system further includes:Interface server is used
It is sent in the storage address for the hypertext document for generating FAQ corresponding with described search problem and by the storage address
The terminal;
The terminal, be additionally operable to be loaded from the file server according to the storage address described in described search problem pair
The hypertext document of the FAQ answered.
3. question answering system according to claim 2, which is characterized in that further include:Storage server, with the interface service
Device interacts, for storing Database Identification ID corresponding with described search problem;
The interface server is additionally operable to obtain the Database Identification ID from the storage server, according to the data
The storage address of the hypertext document of the storehouse ID generations FAQ corresponding with search problem.
4. question answering system according to claim 1, which is characterized in that further include:Maintenance of netpage server, for according to pre-
The hypertext document of the cascading style sheets CSS template generations FAQ first set and the hypertext document transmission by the FAQ of generation
To the file server.
5. question answering system according to claim 4, which is characterized in that the maintenance of netpage server is additionally operable to pass through list
The mode of item modification changes the hypertext document of each FAQ.
6. question answering system according to claim 5, which is characterized in that the maintenance of netpage server is additionally operable to pass through branch
Hold the hypertext document that addition attachment changes each FAQ;Wherein, the attachment includes at least one of:Picture, video
And hyperlink.
7. a kind of display methods of problem answers, which is characterized in that including:
Receive the search problem of input;
The hypertext document of loading answer FAQ corresponding with described search problem;
Hypertext document after display loading.
8. the method according to the description of claim 7 is characterized in that hypertext of loading FAQ corresponding with described search problem
File includes:According to the storage address of the hypertext document of answer FAQ corresponding with described search problem loading with it is described
The hypertext document of the corresponding FAQ of search problem.
9. according to the method described in claim 8, it is characterized in that, loading the super text of FAQ corresponding with described search problem
Before this document, the method further includes:
Interface server obtains Database Identification ID corresponding with described search problem;
The hypertext document of interface server FAQ corresponding with described search problem according to being generated the database ID
Storage address.
10. it according to the method described in claim 8, it is characterized in that, is obtained in interface server corresponding with described search problem
Database Identification ID before, the method further includes:
Maintenance of netpage server is according to the hypertext document of pre-set cascading style sheets CSS template generations FAQ.
11. a kind of terminal, which is characterized in that including:
Transmitting device, for receiving the search problem of input;
Processor is connected with the transmitting device, for loading the hypertext document of FAQ corresponding with described search problem;
Display is connected to the processor, for showing the hypertext document after loading.
12. terminal according to claim 11, which is characterized in that the processor is additionally operable to basis and described search problem
The storage address of the hypertext document of corresponding answer FAQ loads the hypertext text of FAQ corresponding with described search problem
Part.
Priority Applications (2)
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CN201611021908.6A CN108090060A (en) | 2016-11-21 | 2016-11-21 | Question answering system, the display methods of problem answers and terminal |
PCT/CN2017/110240 WO2018090866A1 (en) | 2016-11-21 | 2017-11-09 | Question-answering system, answer displaying method and terminal |
Applications Claiming Priority (1)
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CN201611021908.6A CN108090060A (en) | 2016-11-21 | 2016-11-21 | Question answering system, the display methods of problem answers and terminal |
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CN201611021908.6A Pending CN108090060A (en) | 2016-11-21 | 2016-11-21 | Question answering system, the display methods of problem answers and terminal |
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Cited By (1)
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CN109919763A (en) * | 2019-01-28 | 2019-06-21 | 深圳壹账通智能科技有限公司 | The method, apparatus and computer equipment of question and answer mode file are shown based on intelligent contract |
Family Cites Families (4)
Publication number | Priority date | Publication date | Assignee | Title |
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CN100568230C (en) * | 2004-07-30 | 2009-12-09 | 国际商业机器公司 | Multilingual network information search method and system based on hypertext |
US20080104065A1 (en) * | 2006-10-26 | 2008-05-01 | Microsoft Corporation | Automatic generator and updater of faqs |
US8019753B2 (en) * | 2008-09-11 | 2011-09-13 | Intuit Inc. | Method and system for generating a dynamic help document |
US20140120513A1 (en) * | 2012-10-25 | 2014-05-01 | International Business Machines Corporation | Question and Answer System Providing Indications of Information Gaps |
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2016
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CN109919763A (en) * | 2019-01-28 | 2019-06-21 | 深圳壹账通智能科技有限公司 | The method, apparatus and computer equipment of question and answer mode file are shown based on intelligent contract |
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Application publication date: 20180529 |