CN108053288A - The method and device that a kind of arranging service issues - Google Patents
The method and device that a kind of arranging service issues Download PDFInfo
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- CN108053288A CN108053288A CN201711436522.6A CN201711436522A CN108053288A CN 108053288 A CN108053288 A CN 108053288A CN 201711436522 A CN201711436522 A CN 201711436522A CN 108053288 A CN108053288 A CN 108053288A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/46—Multiprogramming arrangements
- G06F9/48—Program initiating; Program switching, e.g. by interrupt
- G06F9/4806—Task transfer initiation or dispatching
- G06F9/4843—Task transfer initiation or dispatching by program, e.g. task dispatcher, supervisor, operating system
- G06F9/4881—Scheduling strategies for dispatcher, e.g. round robin, multi-level priority queues
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/46—Multiprogramming arrangements
- G06F9/50—Allocation of resources, e.g. of the central processing unit [CPU]
- G06F9/5061—Partitioning or combining of resources
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Abstract
The present invention relates to the method and device that a kind of arranging service issues, this method includes：During when receiving for ordering multinomial business order, performed respectively for each business in the multinomial business：According at least one of service request generation task, at least one described task is sent into scheduling controller, the scheduling controller sends task requests, and logger task keystone resources information and task status for each task at least one of described task to task run pond；After the task run pond receives task requests, conversate establishment, and system returns to the session identification of distribution；The task run pond returns to task action result to the scheduling controller；Wherein, when the task status identifies corresponding task upon execution, the locking of resource is carried out to the resource of task key resource information mark.The embodiment of the present invention can promote the efficiency and success rate of service fulfillment.
Description
Technical field
The present invention relates to the method and devices that the communications field more particularly to a kind of arranging service issue.
Background technology
Under full-service environment, operator releases domestic customers convergence service product, and it is multiple to refer to that a client opens simultaneously
Business, including internet television, home broadband, family's fixed line, agent functionality (user, which surfs the Internet, to be controlled), security function, Yong Huyun
Disk, service quality (Quality of Service, QoS) control etc..When user orders a single multi-product industry by business department
During business, system, which can split into multiple independent service orders and carry out automation respectively, opens operation, and independently feedback is automatically
Melt logical result.
At present, the single multi-product business of domestic customers one splits into multiple separate traffic orders and carries out service fulfillment operation respectively
When, since the service link of a single multi-product business shares, there are shared same service resources, at this moment simply split multiple only
When vertical service order carries out service fulfillment operation respectively, it be easy to cause and same equipment is repeated to issue, cause partial service
Failure is opened in the automation of order.
The single multi-product of domestic customers one splits multiple independent single service orders, and rule is opened according to existing automation
It is first to show net resource checksum, corresponding configuration distributing script is generated according to existing net resource checksum result, it finally will be under the script of generation
It is dealt into existing net equipment.It is parallel processing to be opened due to service order automation, if first order is verified to common business
Resource does not create, can generate the script for creating the service resources, then the script of the establishment service resources is issued to existing net.Due to
The parallel automatic dispatching of different service orders, second order can equally carry out existing net resource inspection, when second order core
It finds and is not created with first order common business resource, can also generate the script for creating the service resources, then by the establishment industry
The script of business resource is issued to existing net, at this moment will conflict with first order generation, common source is caused to repeat to issue initiation
Failure is opened in automation.
The content of the invention
The present invention provides the method and device that a kind of arranging service issues, and can promote the efficiency and successfully of service fulfillment
Rate.
In a first aspect, a kind of method that arranging service issues is provided, the described method includes：It is more for ordering when receiving
During one order of item business, performed respectively for each business in the multinomial business：According to service request generation at least
At least one described task is sent scheduling controller by one task, and the scheduling controller is at least one of described task
In each task send task requests, and logger task keystone resources information and task status to task run pond；Described
After business operation pond receives task requests, conversate establishment, and system returns to the session identification of distribution；The task run pond returns
Task action result is to the scheduling controller；Wherein, when the task status identifies corresponding task upon execution, to described
The resource of task key resource information mark carries out the locking of resource.
Second aspect, provides the device that a kind of arranging service issues, and described device includes：Receiving unit, for receiving
For the order of order business；Processing unit receives to order one of multinomial business for working as the receiving unit and orders
Dan Shi is performed respectively for each business in the multinomial business：According at least one of service request generation task, by described in
At least one of task send scheduling controller, the scheduling controller is for each task at least one of described task to appointing
Business operation pond sends task requests, and logger task keystone resources information and task status；The task run pond receives task
After request, conversate establishment, and system returns to the session identification of distribution；The task run pond returns to task action result to institute
State scheduling controller；Wherein, when the task status identifies corresponding task upon execution, to the task key resource information
The resource of mark carries out the locking of resource.
The third aspect provides a kind of computer storage media, for saving as the computer software used in the above method
Instruction, it includes for performing the program designed by above-mentioned first aspect.
Fourth aspect provides a kind of computer program product, it includes instruction, when described program is executed by a computer
When, which causes computer to perform function performed in above-mentioned first aspect method design.
In the embodiment of the present invention, it is open-minded mainly to solve the automation that the single multi-product common business resource of domestic customers one triggers
Failure problem issues polymerization model by the service order to a single multi-product, realizes a single multi-product business common source
Merging treatment avoids resource contention or exception that automation is caused to open failure, while reduces and the multiplicating of existing net resource is issued
Caused by waste, so as to promote the efficiency of service fulfillment and success rate.
Description of the drawings
Fig. 1 be a kind of method that issues of arranging service provided in an embodiment of the present invention based on system architecture schematic diagram；
Fig. 2 is the method flow diagram that a kind of arranging service provided in an embodiment of the present invention issues；
Fig. 3 is the system realization mechanism schematic diagram for the method that arranging service provided in an embodiment of the present invention issues；
Fig. 4 is the structure drawing of device that a kind of arranging service provided in an embodiment of the present invention issues.
Specific embodiment
Below by drawings and examples, technical scheme is described in further detail.
To make the object, technical solutions and advantages of the present invention clearer, below in conjunction with attached in the embodiment of the present invention
Figure, is clearly and completely described the technical solution in the present invention, it is clear that described embodiment is a part of the invention
Embodiment, instead of all the embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art are not making wound
All other embodiments obtained under the premise of the property made work, belong to the scope of protection of the invention.
For ease of the understanding to the embodiment of the present invention, it is further explained below in conjunction with attached drawing with specific embodiment
Bright, embodiment does not form the restriction to the embodiment of the present invention.
The wasting of resources and resource punching are opened in the automation triggered to solve the single multi-product common business resource of domestic customers one
Prominent problem carries out polymerization to the common business resource of domestic customers multiple service orders in the embodiment of the present invention and issues, so as to big
Big one the disposable of single multi-product service fulfillment of promotion domestic customers opens success rate.
Fig. 1 be a kind of method that issues of arranging service provided in an embodiment of the present invention based on system architecture schematic diagram.Such as
Shown in Fig. 1, customer relation management (Customer Relationship Management, CRM) system is used to receive client's
Order, the order can be used for ordering a business, can be used for ordering multinomial business, can be with after CRM receives order
Resource inspection, configuration generation and service fulfillment are carried out successively, wherein, resource inspection：Existing network data is checked according to rule is set
Integrality, correctness, normalization, can be as the precondition of configuration generation.Configuration generation：It is not asked in resource inspection result
Topic, after confirming that resource can use, system calls correct operational program to carry out instruction generation automatically.Service fulfillment：Configuration is generated
File be issued in existing net.It is understood that the service link of domestic consumer may pass through multiple network equipments, for example,
Customer terminal equipment (Customer Premise Equipment, CPE), optical line terminal (optical line
Terminal, OLT), verification, authorization and accounting (Authentication, Authorization, Accounting, AAA) clothes
Business device, Multifunctional gateway (Tencent GateWay, TTGW) etc..The above-mentioned network equipment can be to be separately provided with specific
The physical equipment of function, or virtualized by network function (Network Functions Virtualisation,
NFV) network function virtualized infrastructure (the Network Functions Virtualisation that technology is realized
Infrastructure, NFVI), which can include the infrastructure manager (Virtualised of virtualization
Infrastructure Manager, VIM), virtualization network function module manager (Virtualised Network
Function Manager, VNFM), virtual broadband remote access server (Virtualised Broadband Remote
Access Server, vBRAS), virtual client terminal device (Virtualised Customer Premise Equipment,
VCPE), virtual access controller (Access Controller, vAC), virtual firewall (Virtualised Firewall,
VFW), plug-in single fiber receiver-transmitter integrated module (Small Form Factor Transceiver, SFF), virtual machine monitor
(hypervisor) etc..
Based on system architecture shown in FIG. 1, the business of multiple service orders of domestic customers provided in an embodiment of the present invention is gathered
Molding type can be, but not limited to include to handle logic as follows：Support has priority logical relation serially to issue, under common source merges
Hair promotes resource utilization, resource is avoided to issue conflict；Or, support that common source does not issue concurrently to no priority logical relation,
Promotion issues efficiency；Or, one it is single multi-product portioned product is successful, portioned product issues failure, resource hair need to be redistributed
It rises to issue or successfully issued product and removes single request, other work orders of common source can be quoted, and can cause other business not as deleted
Logical, common source need to be judged whether that also there are other business to quote this resource when being deleted；An or, single multi-product
It does not influence not changing the normal operation of business for example, business only changes service related information when increasing and decreasing in business increase and decrease, other are believed
Breath does not change；Or, each producer's mechanism of adaptation carries out the polymerization that instruction issues.
Fig. 2 is the method flow diagram that a kind of arranging service provided in an embodiment of the present invention issues, and this method can be based on Fig. 1
Shown system architecture, this method include：
Step 201, receive to order an order of multinomial business.
Step 202, during when receiving for ordering multinomial business order, for each in the multinomial business
Business performs step 2021 to 2023 respectively：
Step 2021, according at least one of service request generation task, at least one described task is sent into scheduling controlling
Device, the scheduling controller send task requests for each task at least one of described task to task run pond, and
Logger task keystone resources information and task status.
Wherein, when the task status identifies corresponding task upon execution, the task key resource information is identified
Resource carry out resource locking.
Optionally, the task key resource information includes type of service, the corresponding device type of task belonging to task
At least one of producer corresponding with task information；And/or the task status includes being not carried out with task in tasks carrying
At least one of state.
Step 2022, after the task run pond receives task requests, conversate establishment, and system returns to the session of distribution
Mark.
Optionally, before the task run pond conversates establishment, the method further includes：Inquiry has created task
Task key resource information and task status；According to the task key resource information for having created task, created described in judgement
It builds in task and whether there is the associated task of current task；If judging, there are the associations of current task in the establishment task
During task, the task run pond is performed when the task status is not carried out for task and is conversated establishment.If judge institute
When stating the associated task that current task is not present in establishment task, perform the task run pond and conversate establishment.
Step 2023, the task run pond returns to task action result to the scheduling controller.
Optionally, when needing to delete resource, according to the task key resource information and task status of the task that created, sentence
Whether the resource of breaking has been created, and task is quoted and this has created task in commission, when judging that the resource has been created
When task is quoted and this has created task in commission, the resource is not deleted temporarily.
Fig. 3 is the system realization mechanism schematic diagram for the method that arranging service provided in an embodiment of the present invention issues.Optionally,
MQ sequencing transaction platform can be with configuration platform basic function to activate task management, for example, system manager can basis
Business demand configuration order issues polymerization model keystone resources attribute information, such as producer, OLT；Alternatively, system manager can be with
Service fulfillment is defined according to business demand and issues polymerization detailed service rule.
In the embodiment of the present invention, it is open-minded mainly to solve the automation that the single multi-product common business resource of domestic customers one triggers
Failure problem issues polymerization model by the service order to a single multi-product, realizes a single multi-product business common source
Merging treatment avoids resource contention or exception that automation is caused to open failure, while reduces and the multiplicating of existing net resource is issued
Caused by waste, so as to promote the efficiency of service fulfillment and success rate.
Fig. 4 is the structure drawing of device that a kind of arranging service provided in an embodiment of the present invention issues, with reference to Fig. 4, described device
Including：
Receiving unit 401, for receiving the order for order business；
Processing unit 402, for when the receiving unit 401 receives to order an order of multinomial business,
It is performed respectively for each business in the multinomial business：At least one task is generated according to service request, by described at least
One task sends scheduling controller, and the scheduling controller is transported for each task at least one of described task to task
Row pond sends task requests, and logger task keystone resources information and task status；The task run pond receives task requests
Afterwards, conversate establishment, and system returns to the session identification of distribution；The task run pond returns to task action result to the tune
Spend controller；Wherein, when the task status identifies corresponding task upon execution, the task key resource information is identified
Resource carry out resource locking.
Optionally, the task key resource information includes type of service, the corresponding device type of task belonging to task
At least one of producer corresponding with task information；And/or the task status includes being not carried out with task in tasks carrying
At least one of state.
Optionally, the processing unit 402, before the establishment that is additionally operable to conversate in the task run pond, inquiry is
The task key resource information and task status of establishment task；According to the task key resource information for having created task, sentence
It whether there is the associated task of current task in the disconnected establishment task；If judge to exist in the establishment task current
During the associated task of task, the task run pond is performed when the task status is not carried out for task and is conversated establishment.
Optionally, the processing unit 402, before the establishment that is additionally operable to conversate in the task run pond, if judging
Go out when the associated task of current task is not present in the establishment task, perform the task run pond and conversate establishment.
Optionally, the processing unit 402 is additionally operable to, when needing to delete resource, be closed according to the task for the task that created
Key resource information and task status judge whether the resource has been created task reference and this has created task in commission,
When judge the resource created task quote and this created task in commission when, do not delete the resource temporarily.
The embodiment of the present invention under the overall situation of mobile communication full-service development, can guarantee the single fecund of domestic customers one
Product are quickly open-minded, greatly improve the wide service fulfillment passive optical-fiber network of family (Passive OpticalNetwork, PON) and swash automatically
One-time success rate living reduces automatic activation failure work order amount, has saved service fulfillment operation maintenance personnel human cost, strong branch
Service fulfillment work is supportted, home broadband business development has been promoted, has further promoted user satisfaction.
Professional should further appreciate that, be described with reference to the embodiments described herein each exemplary
Unit and algorithm steps can be realized with the combination of electronic hardware, computer software or the two, hard in order to clearly demonstrate
The interchangeability of part and software generally describes each exemplary composition and step according to function in the above description.
These functions are performed actually with hardware or software mode, specific application and design constraint depending on technical solution.
Professional technician can realize described function to each specific application using distinct methods, but this realization
It is it is not considered that beyond the scope of this invention.
The step of method or algorithm for being described with reference to the embodiments described herein, can use hardware, processor to perform
The combination of software module or the two is implemented.Software module can be placed in random access memory (RAM), memory, read-only memory
(ROM), electrically programmable ROM, electrically erasable ROM, register, hard disk, moveable magnetic disc, CD-ROM or technical field
In any other form of storage medium well known to interior.
Above-described specific embodiment has carried out the purpose of the present invention, technical solution and advantageous effect further
It is described in detail, it should be understood that the foregoing is merely the specific embodiments of the present invention, is not intended to limit the present invention
Protection domain, within the spirit and principles of the invention, any modification, equivalent substitution, improvement and etc. done should all include
Within protection scope of the present invention.
Claims (10)
1. a kind of method that arranging service issues, which is characterized in that the described method includes：
During when receiving for ordering multinomial business order, held respectively for each business in the multinomial business
Row：
According at least one of service request generation task, at least one described task is sent into scheduling controller, the scheduling control
Device processed sends task requests, and the crucial money of logger task for each task at least one of described task to task run pond
Source information and task status；
After the task run pond receives task requests, conversate establishment, and system returns to the session identification of distribution；
The task run pond returns to task action result to the scheduling controller；
Wherein, when the task status identifies corresponding task upon execution, to the money of task key resource information mark
Source carries out the locking of resource.
2. the method as described in claim 1, which is characterized in that the task key resource information includes the business belonging to task
At least one of the corresponding device type of type, task and the corresponding producer of task information；And/or the task status bag
It includes in tasks carrying and at least one of task is not carried out state.
3. method as claimed in claim 2, which is characterized in that the task run pond conversates before establishment, the side
Method further includes：
Inquiry has created the task key resource information and task status of task；
According to the task key resource information for having created task, judge in the establishment task with the presence or absence of current task
Associated task；
If judge not hold for task in the task status there are during the associated task of current task in the establishment task
The task run pond is performed during row to conversate establishment.
4. method as claimed in claim 3, which is characterized in that the task run pond conversates before establishment, the side
Method further includes：
If judge the associated task of current task is not present in the establishment task, perform the task run pond and carry out
Conversation establishing.
5. method according to any one of claims 1 to 4, which is characterized in that the method further includes：
When needing to delete resource, according to the task key resource information and task status of the task that created, the resource is judged
Whether created task quote and this created task in commission, when judge the resource created task quote and
When this has created task in commission, the resource is not deleted temporarily.
6. the device that a kind of arranging service issues, which is characterized in that described device includes：
Receiving unit, for receiving the order for order business；
Processing unit, for when the receiving unit receives to order an order of multinomial business, for described more
Each business in item business performs respectively：It, will at least one described task hair according at least one of service request generation task
Scheduling controller is sent, the scheduling controller is sent for each task at least one of described task to task run pond appoints
Business request, and logger task keystone resources information and task status；After the task run pond receives task requests, conversate
It creates, system returns to the session identification of distribution；The task run pond returns to task action result to the scheduling controller；Its
In, when the task status identifies corresponding task upon execution, the resource of task key resource information mark is carried out
The locking of resource.
7. device as claimed in claim 6, which is characterized in that the task key resource information includes the business belonging to task
At least one of the corresponding device type of type, task and the corresponding producer of task information；And/or the task status bag
It includes in tasks carrying and at least one of task is not carried out state.
8. device as claimed in claim 7, which is characterized in that the processing unit, be additionally operable to the task run pond into
Before row conversation establishing, inquiry has created the task key resource information and task status of task；Task has been created according to described
Task key resource information, judge in the establishment task with the presence or absence of the associated task of current task；If judge institute
It states in establishment task there are during the associated task of current task, described appoint is performed when the task status is not carried out for task
Business operation pond conversates establishment.
9. device as claimed in claim 8, which is characterized in that the processing unit, be additionally operable to the task run pond into
Before row conversation establishing, if judge the associated task of current task is not present in the establishment task, described appoint is performed
Business operation pond conversates establishment.
10. the device as any one of claim 6 to 9, which is characterized in that the processing unit is additionally operable to when needs
When deleting resource, according to the task key resource information and task status of the task that created, judge whether the resource has been created
Build task quote and this created task in commission, when judge the resource created task quote and this created appoint
When being engaged in commission, the resource is not deleted temporarily.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711436522.6A CN108053288B (en) | 2017-12-26 | 2017-12-26 | Service arrangement issuing method and device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711436522.6A CN108053288B (en) | 2017-12-26 | 2017-12-26 | Service arrangement issuing method and device |
Publications (2)
| Publication Number | Publication Date |
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| CN108053288A true CN108053288A (en) | 2018-05-18 |
| CN108053288B CN108053288B (en) | 2020-10-02 |
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ID=62128130
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201711436522.6A Active CN108053288B (en) | 2017-12-26 | 2017-12-26 | Service arrangement issuing method and device |
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| CN (1) | CN108053288B (en) |
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| CN112558934A (en) * | 2020-12-10 | 2021-03-26 | 中盈优创资讯科技有限公司 | Control subtask engine module based on arranging control flow service opening |
| CN113132928A (en) * | 2019-12-30 | 2021-07-16 | 中国移动通信集团浙江有限公司 | Charging method and device for video short message service |
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Also Published As
| Publication number | Publication date |
|---|---|
| CN108053288B (en) | 2020-10-02 |
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