CN107948046B

CN107948046B - Event state tracking method, device and system

Info

Publication number: CN107948046B
Application number: CN201610890856.XA
Authority: CN
Inventors: 纪金旺; 常学廷
Original assignee: Founder International Beijing Co Ltd
Current assignee: BEIJING HANLINXINTONG INFORMATION TECHNOLOGY CO LTD
Priority date: 2016-10-12
Filing date: 2016-10-12
Publication date: 2021-07-02
Anticipated expiration: 2036-10-12
Also published as: CN107948046A

Abstract

The embodiment of the invention discloses a method, a device and a system for tracking an event state, which are used for solving the problem that the processing state of an event cannot be intuitively known in group discussion, and the method comprises the following steps: the client receives an event selection instruction of a user and displays at least one message instruction and the current processing state of the message instruction; and the client receives the feedback information and judges whether to modify the state according to the current state. Because different events are displayed in the client side of the embodiment of the invention, a user can select a corresponding target event and process any message instruction in the target event, and the client side can modify the current state of processing aiming at the message instruction according to the current processing condition, so that the implementation scheme can carry out information feedback by taking a central event, namely the message instruction, as the center, so that the user can intuitively know the current state of processing aiming at the message instruction, the time cost is saved, and the working efficiency is improved.

Description

Event state tracking method, device and system

Technical Field

The present invention relates to the field of message pushing technologies, and in particular, to a method, an apparatus, and a system for tracking an event state.

Background

The message interaction mode is various, and particularly, a convenient way is provided for people to acquire information by utilizing a network platform to carry out message interaction. In the prior art, message interaction is performed in the same window body by means of a group and a discussion group, all people in the message group discussion group interacted in the group and the discussion group can see the messages, and the messages interacted in the group and the discussion group are displayed according to the time sequence.

At present, information interaction is carried out in a group and a discussion group, and the group and the discussion group are displayed according to the time sequence, if a user of the group or the discussion group needs to check a certain event, the whole interaction information needs to be searched, so that the information published aiming at the event before is searched; when a message instruction is issued in the group or discussion group, firstly, the user of the group or discussion group needs to judge whether the user is the processing party of the message instruction, and if so, the user needs to process the message instruction, but because the interactive information in the group or discussion group is shared, and the interactive information is diverse and displayed according to the time sequence, the search of the message instruction is inconvenient, and in addition, the processing state of the user on the message instruction cannot be displayed, and the issuer of the message instruction cannot know the processing state of each processing party on the message instruction in time.

Disclosure of Invention

The embodiment of the invention provides a method, a device and a system for tracking an event state, which are used for solving the problem that the processing state of an event cannot be intuitively known in group discussion.

In order to achieve the above object, an embodiment of the present invention discloses a method for tracking an event state, which is applied to a first client, and the method includes:

receiving a first event selection instruction sent by a first user, wherein the first event selection instruction comprises identification information of a first target event;

displaying at least one message instruction contained in the first target event according to the identification information of the first target event, wherein the message instruction is sent by a second client;

displaying the current state of the first user for processing the first target message instruction according to the first target message instruction selected by the first user;

receiving feedback information sent by the first user aiming at the first target message instruction, and judging whether to modify the state according to the current state;

if yes, sending the feedback information and modifying the current state, and if not, sending the feedback information and keeping the current state unchanged.

Further, the determining whether to modify the state according to the current state includes:

when the current state is a sign-in state, judging whether the feedback information is a first piece of feedback information aiming at the first target message instruction;

if yes, the state is modified, and if not, the state is not modified.

when the current state is a state in treatment, judging whether the feedback information carries state modification identification information;

if yes, the state is modified, and if not, the state is not modified.

Further, before receiving the first event selection instruction sent by the first user, the method further includes:

receiving target event creating information sent by a server, wherein the target event creating information comprises identification information of a created first target event, and the target event creating information is sent when a target event creating request sent by a second client is received by the server and carries the identification information of a first user;

a first target event of the identification information is created locally.

receiving sending instruction information sent by a server, wherein the sending instruction information comprises a first message instruction and identification information of a first target event to which the first message instruction belongs, and the sending instruction information is sent when the server receives a target event creation request sent by a second client and receives the first message instruction sent by the second client, and the target event creation request carries the identification information of the first user;

and locally creating a first target event of the identification information, and recording that the first target event contains the first message instruction.

Further, the displaying, according to the first target message instruction selected by the first user, a current state of the first user's processing of the first target message instruction includes:

and when the first user selects the first target message instruction for the first time, displaying that the current state of the first user for processing the first target message instruction is a sign-in state.

Further, the method further comprises:

receiving a first sharing instruction sent by the first user, wherein the first sharing instruction comprises a second message instruction for sharing, identification information of a first target event to which the second message instruction belongs, identification information of a third user to which the second message instruction is shared, feedback information of the first user for the second message instruction and a current state, and the third user and the first user belong to a user group corresponding to the first target event;

and sending the first sharing instruction to a server.

Further, the method further comprises:

receiving a second sharing instruction sent by a server, wherein the second sharing instruction comprises a third message instruction for sharing, identification information of a first target event to which the third message instruction belongs, identification information of the first user and feedback information of a fourth user to the third message instruction, and the fourth user and the first user belong to a user group corresponding to the first target event;

and displaying the third message instruction in the first target event, and displaying the identification information of the fourth user.

The embodiment of the invention discloses a method for tracking an event state, which is applied to a second client and comprises the following steps:

receiving a second event selection instruction sent by a second user, wherein the second event selection instruction comprises identification information of a second target event; displaying at least one message instruction contained in the second target event according to the identification information of the second target event, wherein the message instruction is sent by a second client;

and displaying the current state of each first user for processing the second target message instruction according to the second target message instruction selected by the second user, wherein each first user and the second user belong to a user group corresponding to the second target event.

Further, the method further comprises:

receiving an event state modification instruction sent by a second user, wherein the event state modification instruction carries identification information of an event in a state to be modified;

and modifying the state of the event of the identification information into the next state according to the identification information of the event and the current state of the event of the identification information.

Further, the displaying the current state of each first user's instruction processing of the second targeted message comprises:

and distinguishing and displaying the current state of each first user for processing the second target message instruction by adopting different colors.

Further, before receiving a second event selection instruction sent by a second user, the method further includes:

receiving a target event creating request sent by a second user, wherein the target event creating request comprises identification information of a created second target event and identification information of a user group belonging to the second target event;

sending the target event creating request to a server;

and when receiving the creation response information returned by the server, creating a second target event of the identification information locally.

The embodiment of the invention discloses a device for tracking an event state, which comprises:

the device comprises a receiving module, a judging module and a sending module, wherein the receiving module is used for receiving a first event selection instruction sent by a first user, and the first event selection instruction comprises identification information of a first target event;

the display module is used for displaying at least one message instruction contained in the first target event according to the identification information of the first target event, wherein the message instruction is sent by a second client; displaying the current state of the first user for processing the first target message instruction according to the first target message instruction selected by the first user;

the receiving and judging module is used for receiving feedback information sent by the first user aiming at the first target message instruction and judging whether to modify the state according to the current state;

and the modification sending module is used for sending the feedback information and modifying the current state when the judgment result of the receiving judgment module is yes, and sending the feedback information to keep the current state unchanged when the judgment result of the receiving judgment module is no.

Further, the receiving and determining module is specifically configured to determine, when the current state is a sign-off state, whether the feedback information is a first piece of feedback information for the first target message instruction;

the modification sending module is specifically configured to modify the state if the determination result of the receiving determining module is yes, and not modify the state if the determination result of the receiving determining module is no.

Further, the receiving and determining module is specifically configured to determine whether the feedback information carries status modification identification information when the current status is a handling status;

Further, the receiving module is further configured to receive target event creation information sent by a server, where the target event creation information includes identification information of a first target event that is created, and the target event creation information is sent when the server receives a target event creation request sent by a second client and the target event creation request carries the identification information of the first user;

the device further comprises:

and the creating module is used for locally creating a first target event of the identification information.

Further, the receiving module is further configured to receive sending instruction information sent by a server, where the sending instruction information includes a first message instruction and identification information of a first target event to which the first message instruction belongs, and the sending instruction information is sent when the server receives a target event creation request sent by a second client and receives the first message instruction sent by the second client, where the target event creation request carries identification information of the first user;

the device further comprises:

and the creating and recording module is used for locally creating a first target event of the identification information and recording that the first target event contains the first message instruction.

Further, the display module is specifically configured to display that a current state of the first user processing the first target message instruction is a sign-in state when the first user selects the first target message instruction for the first time.

Further, the receiving module is further configured to receive a first sharing instruction sent by the first user, where the first sharing instruction includes a second message instruction for sharing, identification information of a first target event to which the second message instruction belongs, identification information of a third user to which the second message instruction is shared, and feedback information and a current state of the first user for the second message instruction, where the third user and the first user belong to a user group corresponding to the first target event;

the device further comprises:

and the sending module is used for sending the first sharing instruction to a server.

Further, the receiving module is further configured to receive a second sharing instruction sent by the server, where the second sharing instruction includes a third message instruction for sharing, identification information of a first target event to which the third message instruction belongs, identification information of the first user, and feedback information of a fourth user to the third message instruction, where the fourth user and the first user belong to a user group corresponding to the first target event;

the display module is further configured to display the third message instruction in the first target event, and display identification information of the fourth user.

the receiving module is used for receiving a second event selection instruction sent by a second user, wherein the second event selection instruction comprises identification information of a second target event;

the display module is used for displaying at least one message instruction contained in the second target event according to the identification information of the second target event, wherein the message instruction is sent by a second client; and displaying the current state of each first user for processing the second target message instruction according to the second target message instruction selected by the second user, wherein each first user and the second user belong to a user group corresponding to the second target event.

Further, the receiving module is further configured to receive an event state modification instruction sent by a second user, where the event state modification instruction carries identification information of an event in a state to be modified;

the device further comprises:

and the modification module is used for modifying the state of the event of the identification information into the next state according to the identification information of the event and the current state of the event of the identification information.

Further, the display module is specifically configured to distinguish and display a current state of each first user for processing the second target message instruction by using different colors.

Further, the receiving module is further configured to receive a target event creation request sent by a second user, where the target event creation request includes identification information of a created second target event and includes identification information of a user group belonging to the second target event;

the device further comprises:

the sending module is used for sending the target event creating request to a server;

and the creating module is used for locally creating a second target event of the identification information when receiving the creating response information returned by the server.

The embodiment of the invention discloses a tracking system of an event state, which comprises a tracking device of the event state applied to a first client and a tracking device of the event state applied to a second client.

Further, the system further comprises:

the server is used for receiving a target event creating request sent by the second client, wherein the target event creating request carries the identification information of the first user; and sending target event creating information to the first client, wherein the target event creating information comprises identification information of the created first target event.

The embodiment of the invention provides a method, a device and a system for tracking an event state, wherein the method comprises the following steps: receiving a first event selection instruction sent by a first user, wherein the first event selection instruction comprises identification information of a first target event; displaying at least one message instruction contained in the first target event according to the identification information of the first target event, wherein the message instruction is sent by a second client; displaying the current state of the first user for processing the first target message instruction according to the first target message instruction selected by the first user; receiving feedback information sent by the first user aiming at the first target message instruction, and judging whether to modify the state according to the current state; if yes, sending the feedback information and modifying the current state, and if not, sending the feedback information and keeping the current state unchanged. Because different events are displayed in the client side of the embodiment of the invention, a user can select a corresponding target event and process any message instruction in the target event, and the client side can modify the current state of the message instruction processing according to the current processing condition, so that the embodiment of the invention can perform information feedback by taking a central event, namely the message instruction, as the center, so that the user can intuitively know the current state of the message instruction processing, the time cost is saved, and the working efficiency is improved.

Drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the description of the embodiments will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.

FIG. 1 is a schematic diagram of a process for tracking an event state according to an embodiment of the present invention;

FIG. 2 is a schematic diagram illustrating a target message instruction display according to an embodiment of the present invention;

FIG. 3 is a diagram illustrating an in-target message instruction handling state according to an embodiment of the present invention;

FIG. 4 is a diagram illustrating a target message instruction handling completion status according to an embodiment of the present invention;

fig. 5 is a schematic diagram illustrating a processing procedure of a target message instruction according to an embodiment of the present invention;

FIG. 6 is a diagram illustrating a process for tracking event states according to an embodiment of the present invention;

fig. 7 is a schematic diagram illustrating a processing procedure of a target message instruction according to an embodiment of the present invention;

FIG. 8 is a diagram illustrating a process of processing a target message instruction according to an embodiment of the present invention;

FIG. 9 is a schematic diagram of creating a target event according to an embodiment of the present invention;

FIG. 10 is a schematic structural diagram of an event state tracking apparatus according to an embodiment of the present invention;

FIG. 11 is a schematic structural diagram of an event state tracking apparatus according to an embodiment of the present invention;

fig. 12 is a schematic structural diagram of a tracking system of an event state according to an embodiment of the present invention.

Detailed Description

In order to solve the problem that a user cannot intuitively know the processing state of an event in the prior art, embodiments of the present invention provide a method, an apparatus, and a system for tracking an event state.

In order to make the objects, technical solutions and advantages of the present invention clearer, the present invention will be described in further detail with reference to the accompanying drawings, and it is apparent that the described embodiments are only a part of the embodiments of the present invention, not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

Example 1:

fig. 1 is a schematic diagram of a tracking process of an event state, which is applied to a first client, and the tracking process includes the following steps:

s101: receiving a first event selection instruction sent by a first user, wherein the first event selection instruction comprises identification information of a first target event.

Specifically, when the first user views the event progress state at the first client, the first user needs to operate the first client, when the first user selects a target event that the first user wants to view, the first user sends a first event selection instruction to the first client, and the first client receives the first event selection instruction sent by the first user, where the first event selection instruction includes identification information of the first target event. The identification information of the first target event may be name information of the first target event, number information of the first target event, and the like, which uniquely identify the first target event.

The first client may display each event in which the first user participates, specifically, as shown in fig. 2, each first event in which the first user participates may be displayed in an event list, only one event in which the first user participates, i.e., event 1, is displayed in fig. 2 for simplicity, and when the first user views a first target event (event 1), an icon of event 1 may be clicked, so as to send a first event selection instruction to the first client, where the first event selection instruction includes identification information of the event 1.

S102: and displaying at least one message instruction contained in the first target event according to the identification information of the first target event, wherein the message instruction is sent by a second client.

Specifically, in the embodiment of the present invention, the created event is a second user corresponding to the second client, and after the second user creates each event, the second user may send a message instruction in each event through the second client. When the first client receives a first event selection instruction sent by the first user, at least one message instruction contained in the second target event is displayed according to the identification information of the first target event contained in the first event selection instruction.

As shown in fig. 2, according to the identification information of the event 1 included in the first event selection instruction, the first client may display all message instructions included in the event 1 selected by the first user, for example, display the received message instruction in an area corresponding to the first client instruction area, and display specific message content of the message instruction. In addition, in the area corresponding to the instruction area, identification information of a second user who sends the message instruction, time information of sending the message instruction, and the like may also be displayed, where the identification information of the second user may be account information of the second user, and the like, for example, the account of the second user shown in fig. 2 is a command length.

S103: and displaying the current state of the first user for processing the first target message instruction according to the first target message instruction selected by the first user.

Specifically, the first target event includes at least one message instruction, and the first user may select the first target message instruction for operation according to the need of the first user, for example, may select the corresponding first target message instruction by clicking the message instruction. The first client displays the first target message instruction after receiving the first target message instruction selected by the first user, and simultaneously, the current state of the first user for processing the first target instruction is displayed, so that the first user can intuitively know the current state of the first user for processing the first target message instruction.

As shown in fig. 2, when the first user selects the first target message instruction sent by the second user, i.e. commander 2016-07-19, 14:51:46, the first client displays the message content of the first target message instruction and displays the current state of the first user for processing the first target instruction, and at this time, the current state of the first user for processing the first target message instruction is a sign-on state.

S104: and receiving feedback information sent by the first user aiming at the first target message instruction, and judging whether to modify the state according to the current state, if so, performing S105, and if not, performing S106.

Specifically, for a first target message instruction, each time the first client receives a piece of feedback information sent by the first user, it needs to determine whether to modify the current state of the first user for processing the first target message instruction according to the current state.

S105: and sending the feedback information and modifying the current state.

Specifically, when the first client determines that the current state of the first target message instruction processing by the first user needs to be modified, the feedback information is sent, the state is modified to be the next state of the displayed current state, and the modified current state is displayed.

S106: and sending the feedback information to keep the current state unchanged.

Specifically, when the first client determines that the current state of the first target message instruction processing by the first user does not need to be modified, the feedback information is sent to keep the current state unchanged.

Because different events are displayed in the client side of the embodiment of the invention, a user can select a corresponding target event and process any message instruction in the target event, and the client side can modify the current state of processing aiming at the message instruction according to the current processing condition, so that the implementation scheme can carry out information feedback by taking a central event, namely the message instruction, as the center, so that the user can intuitively know the current state of processing aiming at the message instruction, the time cost is saved, and the working efficiency is improved.

Example 2:

on the basis of the foregoing embodiment, in order to more conveniently display the current state of processing of each message instruction by the user and facilitate accurate tracking of a target event, in an embodiment of the present invention, the displaying, according to a first target message instruction selected by a first user, the current state of processing of the first target message instruction by the first user includes:

Specifically, when the first user selects the first target message instruction for the first time, the first client displays that the current state of the first user processing the first target message instruction is a sign-in state, as shown in fig. 2.

In order to more conveniently display the current state of each message instruction processed by the user, the first client needs to update the current state of the target instruction in real time, and specifically, the determining whether to modify the state according to the current state includes:

if yes, carrying out state modification, and if not, not carrying out state modification;

if yes, the state is modified, and if not, the state is not modified.

For a first target message instruction, the first client needs to determine whether to modify the current state of the first user for processing the first target message instruction according to the current state every time the first client receives a piece of feedback information sent by the first user. When the current state is the sign-in state, and the first client receives the feedback information sent by the first user, the feedback information is sent, and the current state of the first user for processing the first target message instruction is modified to the next state of the sign-in state, for example, the next state is in process, the first client modifies the current state of the first user for processing the first target message instruction to be in process, as shown in fig. 3, and displays the specific content information of the feedback information in the area corresponding to the instruction area. At this time, the first client may also display identification information of the first user who sends the feedback information, time information for sending the first piece of feedback information, and the like.

And when the current state is the handling state, the first client sends the feedback information when receiving the feedback information sent by the first user, judges whether the feedback information carries state modification identification information, and if so, performs state modification, and if not, does not perform state modification. Wherein the state modification identification information may be, for example/: and ending/, when the first client identifies the field in the feedback information, considering that the feedback information carries the state modification identification information.

Or the first user may click a state modification key set on the display interface when sending the feedback information, so as to send the state modification identification information, so that the first client identifies the state modification identification information. As shown in fig. 4, when the first user sends feedback information, the "treatment completed" icon is clicked, at this time, the feedback information carries state modification identification information, and after the first client recognizes that the feedback information carries the state modification identification information, the current state is modified from the in-treatment state to the treatment completed state.

Example 3:

before receiving a first event selection instruction sent by a first user, the first client needs to create the first target event locally, so that the first user can quickly find the first target message instruction that needs to be fed back, and therefore, on the basis of the foregoing embodiments, before receiving the first event selection instruction sent by the first user in the embodiment of the present invention, the method further includes:

a first target event of the identification information is created locally.

Specifically, before performing state tracking, a first target event is created first, where the first target event is created by the second user, and the second user is a user having a right to create the first target event, where the user having the right to create the first target event may be a user having a certain characteristic, such as a captain shown in fig. 5, or any user.

When the second user performing the target event creation is the command length, the command length sends a target event creation request to the server through the second client where the command length is located, and can specify the identification information of each user participating in the target event discussion, at this time, after the server receives the target event creation request, according to the identification information of each first user participating in the target event discussion, specified by the second user, the server sends the target event creation information to the client corresponding to each user, wherein the target event creation information includes the identification information of the created first target event, and the target event creation information may also carry the identification information of each user participating in the discussion and the identification information of the second user creating the first target event.

After receiving the target event creation information, the first client corresponding to the first user locally creates a first target event of the identification information, and the first client may also locally display, for the first target event, identification information of each first user participating in the discussion of the target event, as shown in fig. 5, the identification information of each first user participating in the discussion is displayed in an agent list area as agent 1, agent 2, and … … agent 6, respectively, and may also display an identification information conductor length of the second user of the first target event creator.

Or the first client may push the target event creation information to the first user after receiving the target event creation information, and when the first user agrees to create the target event, the first client performs creation of the target event again.

Example 4:

on the basis of the foregoing embodiments 1 and 2, in an embodiment of the present invention, before receiving a first event selection instruction sent by a first user, the first client needs to create the first target event locally, so that the first user can quickly find the first target message instruction that needs to be fed back, where before receiving the first event selection instruction sent by the first user, the method further includes:

Similarly, before performing state tracking, a first target event is created, where the first target event is created by the second user, and the second user is a user having a right to create the first target event, where the user having the right to create the first target event may be a user having a certain characteristic, such as the captain shown in fig. 5, or any user.

When the second user performing the target event creation is the command leader, the command leader sends a target event creation request to the server through the second client where the command leader is located, and may specify the identification information of each first user participating in the target event discussion, at this time, after the server receives the target event creation request, the server may locally store the target event creation request, and store the identification information of each first user participating in the target event discussion selected by the command leader.

When the server receives a first message instruction sent by a second client side where a command leader is located, sending instruction sending information containing the first message instruction and identification information of a first target event to which the first message instruction belongs to the first client side where a first user is located. After receiving the target event creation information, the first client creates a first target event of the identification information locally, and the first client may also display, locally for the first target event, identification information of each first user participating in the target event discussion, as shown in fig. 5, the identification information of each first user participating in the discussion is displayed in an agent list area as agent 1, agent 2, and … … agent 6, respectively, and may also display identification information conductor length of the first target event creator second user. In addition, the information of the first message command, such as the message command sent by conductor 2016-07-19, 14:51:46 shown in FIG. 5, and the specific message content of the message command, is also displayed in the command area.

Example 5:

the first client may display a current processing state of the first user with respect to the processing of the target message instruction, so as to facilitate information exchange between each first user participating in the discussion of the first target event and to know the current state of the processing of the first target message instruction by other users, and on the basis of the foregoing embodiments, the method further includes:

receiving a first sharing instruction sent by the first user, wherein the first sharing instruction comprises a second message instruction for sharing, identification information of a first target event to which the second message instruction belongs, identification information of a third user to which the second message instruction is shared, feedback information and a current state of the first user for the second message instruction, and the third user and the first user belong to a user group corresponding to the first target event;

and sending the first sharing instruction to a server.

When the second user creates the first target event, the identification information of each user participating in the target event discussion is specified, so that each user participating in the target event discussion can be considered to be in one user group. In order to facilitate communication between users in the same user group, sharing of message instructions may be performed in the user group. Specifically, when a first user shares a message instruction, the first user may click a sharing button displayed on an interface, select a second message instruction for sharing, or click a right button after selecting the second message instruction to select a sharing option, send a first sharing instruction to a first client corresponding to the first user, and when the first user sends the first sharing instruction, the first user needs to specify identification information of a third user to share, feedback information of the first user for the second message instruction, and a current state of the first user for processing the second message instruction. Of course, if the first user does not specify, it may be considered that the first user shares all feedback information and the current state of the first user for the second message instruction.

When the first client receives a first sharing instruction sent by a first user, the first sharing instruction is sent to a server, and the server identifies identification information of a third user carried in the first sharing instruction and sends the first sharing instruction to a third client. After receiving the first sharing instruction, a third client corresponding to the third user searches the identification information of the first target event in the locally created event, and displays the feedback information of the first user shared by the first user for the second message instruction and the current state of the first user for processing the second message instruction in the message instruction display area corresponding to the first target event. Specifically, for convenience of display, the current state of the first user for processing the second message instruction may be displayed in the third client through different colors, for example, red indicates that the current state is a sign-in state, orange indicates that the current state is a treatment state, green indicates that the current state is a treatment completion state, and the like, as long as the current state can be distinguished and can be conveniently identified by the third user corresponding to the third client.

Example 6:

the first client may display a current processing state of the first user for the target message instruction, or may display a current processing state of another client corresponding to the target message instruction by another user, where on the basis of the foregoing embodiments, the method in the embodiment of the present invention further includes:

When the second user creates the first target event, the identification information of each user participating in the target event discussion is specified, so that each user participating in the target event discussion can be considered to be in one user group. In order to facilitate communication between users in the same user group, sharing of message instructions may be performed in the user group. Specifically, when the fourth user shares the message instruction, the fourth user may click a sharing button displayed on the interface, select a third message instruction for sharing, or click a right button after selecting the third message instruction to select a sharing option, send a second sharing instruction to a fourth client corresponding to the fourth user, and when the fourth user sends the second sharing instruction, the fourth user further needs to specify identification information of the first user to be shared, feedback information of the fourth user for the third message instruction and a current state of the fourth user for processing the third message instruction. Of course, if the fourth user does not specify, the fourth user may be considered to share all feedback information and current state of the fourth user for the third message instruction.

And when receiving a second sharing instruction sent by a fourth user, the fourth client sends the second sharing instruction to the server, and the server identifies the identification information of the first user carried in the second sharing instruction and sends the second sharing instruction to the first client. After receiving the second sharing instruction, the first client corresponding to the first user searches the identification information of the first target event in the locally created event, and displays the feedback information of the fourth user shared by the fourth user for the third message instruction and the current state of the fourth user for processing the third message instruction in the message instruction display area corresponding to the first target event. Specifically, for convenience of display, the current state of the fourth user for processing the third message instruction may be displayed in different colors in the first client, for example, red indicates that the current state is a sign-in state, orange indicates that the current state is a treatment state, green indicates that the current state is a treatment completion state, and the like, as long as the current state can be distinguished and can be conveniently identified by the first user corresponding to the first client.

All events participated by the first user can be displayed in the first client, and simultaneously, the first client can also display the current state of the events, and the current state of each event can be a completed state or an uncompleted state. Specifically, the current state of each event displayed by the first client may be displayed at a position corresponding to the identification information of each event, and the current state of each event may be specifically displayed by text or by different color and different shape icons.

Specifically, as shown in fig. 5, all events in which the first user participates may be displayed in the event list of the first client, and only one event in which the first user participates, i.e., event 1, is displayed in the event list for simplicity. The first client may also display the current state of the event 1 while displaying the event 1, and specifically, the current state of the event 1 may be a completed state or an uncompleted state. When the current state of the event 1 can be displayed in the form of text information at the upper left corner, the lower right corner, and the like of the area where the event 1 is located in the event list, for example, when the current state of the event 1 is a completion state, "completion" is displayed at the upper left corner of the area where the event 1 is located, or "completion" is displayed at the lower right corner, and the like; or the left upper corner, the right lower corner, and the like of the area where the event 1 is located in the event list may be displayed by icons in different colors, such as a rectangular frame or a circle, with different shapes, for example, the upper left corner of the area where the event 1 is located is represented by a green rectangular frame to indicate the completion state, and the red circle icon is used to indicate the non-completion state; the identification information of the event 1 may be represented by different colors, for example, when the event 1 is green, the event 1 is in a completed state, and when the event 1 is red, the event 1 is in an uncompleted state, or the area where the identification information of the event 1 is located may be distinguished by different colors.

In addition, when the current state of the event displayed in the first client corresponding to the first user is the completion state, the first user can only observe all message instructions sent by the second user and all feedback information sent by the first user, which are contained in each event, through the first client, and cannot continue to send feedback information. Specifically, as shown in fig. 5, when the current state of the event 1 is the completion state, the first client displays all message instructions sent by the second user and all feedback information sent by the first user in the event 1, but the feedback message input box below (up and down in the figure) in fig. 5 is not displayed, or the feedback information input box and the send button are displayed in gray, and at this time, the first user cannot input feedback information any more.

Example 7:

fig. 6 is a schematic diagram of a tracking process of an event state, which is applied to a second client, and the tracking process includes the following steps:

s601: and receiving a second event selection instruction sent by a second user, wherein the second event selection instruction comprises identification information of a second target event.

In the embodiment of the present invention, the second user is a user capable of performing event creation with respect to the first user. When the second user views the event progress state through the second client, the second user needs to operate the second client, when the second user selects a target event to be viewed, the second user sends a second event selection instruction to the second client, the second client receives the second event selection instruction sent by the second user, the second event selection instruction contains identification information of the second target event, and the identification information of the second target event can be information which uniquely identifies the second target event, such as name information of the second target event, number information of the second target event and the like.

The second client may display each event in which the second user participates, specifically, as shown in fig. 7, each first event in which the second user participates may be displayed in an event list, in fig. 7, for simplicity, only one event in which the second user participates, that is, event 1, is displayed, and when the second user views a second target event (event 1), the icon of event 1 may be clicked, so as to send a second event selection instruction to the second client, where the second event selection instruction includes identification information of the event 1.

S602: and displaying at least one message instruction contained in the second target event according to the identification information of the second target event, wherein the message instruction is sent by a second client.

Specifically, in the embodiment of the present invention, the created event is a second user corresponding to the second client, and after the second user creates each event, the second user may send a message instruction in each event through the second client. And when the second client receives a second event selection instruction sent by the second user, displaying at least one message instruction contained in a second target event according to the identification information of the second target event contained in the second event selection instruction.

As shown in fig. 7, according to the identification information of the event 1 included in the second event selection instruction, the second client may display all message instructions included in the event 1, for example, display the message instruction in an area corresponding to the second client instruction area, and display specific message content of the message instruction. In addition, in the area corresponding to the instruction area, identification information of a second user who sends the message instruction, time information of sending the message instruction, and the like may also be displayed, where the identification information of the second user may be account information of the second user, and the like, for example, the account of the second user shown in fig. 7 is a command length.

S603: and displaying the current state of each first user for processing the second target message instruction according to the second target message instruction selected by the second user, wherein each first user and the second user belong to a user group corresponding to the second target event.

Specifically, the second target event includes at least one message instruction, and the second user may select the second target message instruction for operation according to the need of the second user, for example, may select the corresponding second target message instruction by clicking the message instruction. And after receiving a second target message instruction selected by a second user, the second client displays the second target message instruction, and simultaneously displays the current state of the second target instruction processed by each first user, so that the second user can intuitively know the current state of the second target message instruction processed by each first user.

As shown in fig. 7, when the second user, i.e. conductor leader, selects 2016-07-19, 14:51:46 to send the second target message command, the second client displays the message content of the second target message command, and for convenience of display, may display, for each first user, the current status of processing of the second target message command, for example, the current status of processing at the corresponding position of the information fed back by the first user, which may be displayed by text, for example, the current status is displayed at the front end or the upper right corner of the rear end of each feedback information, or may be displayed by a set icon or a special character, for example, a meter character, a triangle, and a solid circle.

In addition, the specific message content of the feedback information sent by each first client and the time for sending the feedback information are also displayed in the second client, such as 2016-07-19, 14:52:00 and the like shown in fig. 7.

Example 8:

in order to clarify the current processing state of each event, in another embodiment of the present invention the method further comprises:

Specifically, the second user may modify the state of each event created by the second user, and when the event state is modified, the second user sends an event state modification instruction to the second client, where the event state modification instruction carries identification information of an event of which the state is to be modified, and the second client modifies the state of the event of the identification information to a next state according to the identification information of the event and the current state of the event of the identification information. When the current state of the event is the completion state, the next state of the event after state modification is the completion state, and when the current state of the event is the completion state, the next state of the event after state modification is the non-completion state. Of course, the state of the event may include a plurality of states, and when the event is modified, the events are sequentially modified in sequence, or the second user may specify which state the state of the event is modified to, and the second client modifies the event to the corresponding state according to the specification of the user.

And after receiving the state change information of the event of the identification information, the server synchronizes the changed state of the event to each first client participating in the event.

All events participated by the second user can be displayed in the second client, and simultaneously, the second client can also display the current state of the events, and the current state of each event can be a finished state or an unfinished state. Specifically, the current state of each event displayed by the second client may be displayed at a position corresponding to the identification information of each event, and the current state of each event may be specifically displayed by text or by different color and different shape icons.

Specifically, as shown in fig. 7, all events in which the second user participates may be displayed in the event list of the second client, and only one event in which the second user participates, i.e., event 1, is displayed in the event list for simplicity. The second client may also display the current state of the event 1 while displaying the event 1, and specifically, the current state of the event 1 may be a completed state or an uncompleted state. When the current state of the event 1 can be displayed in the form of text information at the upper left corner, the lower right corner, and the like of the area where the event 1 is located in the event list, for example, when the current state of the event 1 is a completion state, "completion" is displayed at the upper left corner of the area where the event 1 is located, or "completion" is displayed at the lower right corner, and the like; or the left upper corner, the right lower corner, and the like of the area where the event 1 is located in the event list may be displayed by icons in different colors, such as a rectangular frame or a circle, with different shapes, for example, the upper left corner of the area where the event 1 is located is represented by a green rectangular frame to indicate the completion state, and the red circle icon is used to indicate the non-completion state; the identification information of the event 1 may be represented by different colors, for example, when the event 1 is green, the event 1 is in a completed state, and when the event 1 is red, the event 1 is in an uncompleted state, or the area where the identification information of the event 1 is located may be distinguished by different colors.

Similarly, when the current state of the event displayed in the second client corresponding to the second user is the complete state, the second user can only observe all message instructions sent by the second user and all feedback information sent by the first user, which are included in each event, through the second client, and cannot continue to send feedback information. Specifically, as shown in fig. 7, when the current state of the event 1 is the completion state, the second client displays all message instructions sent by the second user and all feedback information sent by the first user in the event 1, but a message instruction input box below (up and down in the figure) in fig. 7 is not displayed, or the message instruction input box and the send button are displayed in gray, and at this time, the second user cannot input the message instruction any more.

For an event whose current state is a completion state, the server may store all information of the event, including identification information of the event, message instructions included in the event, feedback information of each first user for each message instruction, and a processing state of each first user for each message instruction, so as to facilitate print output by a later user.

Example 9:

in order that the second user can clearly grasp the current state of the processing of the target event by each first user participating in the discussion, on the basis of the above embodiment, in the embodiment of the present invention, the displaying the current state of the processing of the second target message instruction by each first user includes:

In particular, the second client may track, for each message instruction, a current state of processing of the message instruction by each first user. As shown in fig. 8, the second target event selected by the second user, i.e. the conductor leader, is event 1, and is displayed in the event list area, and the specific message content of the second target message instruction for long transmission and the time for transmitting the second target message instruction in event 1 are displayed in the instruction area, for example, 2016-07-19, 14:51:46 and the like shown in fig. 8, and the second client further displays the specific message content of all feedback information of the first user corresponding to the conductor leader 1 for the second target message instruction and the time for transmitting the feedback information, for example, 2016-07-19, 14:52:00 shown in fig. 8; 2016-07-19, 14:55: 00; 2016-07-19, 14:58:00.

And at each first user for the second user to know convenientlyAnd managing the current state of the second target message instruction, and displaying feedback information sent by each first user aiming at the second target message instruction and the corresponding current state when each feedback information is sent in the second client. As shown in fig. 8, three pieces of feedback information sent by the first user for the second target message instruction and corresponding current states when the three pieces of feedback information are sent are displayed in the second client, where the first user is a seat 1, and the current states corresponding to the three pieces of feedback information are indicated by an icon rectangular frame shown in fig. 8

Are displayed, wherein the icons are icons with different colors, and the shape of the icons can also be circular or triangular, etc. For example, the first piece of feedback information sent by the first user for the second target message instruction may be represented by a black rectangular box icon, a black circular icon, or a black triangular icon; the second piece of feedback information sent by the first user for the second target message instruction may be represented by a yellow rectangular box icon, a yellow circular icon, or a yellow triangular icon; the third piece of feedback information sent by the first user for the second target message instruction may be that the treatment completion state is represented by a green rectangular box icon, the treatment completion state is represented by a green circular icon, or the treatment completion state is represented by a green triangular icon, where colors of the icons are only required to be distinguishable and convenient for the second user corresponding to the second client to identify.

Example 10:

before receiving a second event selection instruction sent by a second user, the second client needs to create the second event, so that the second user can quickly find the second target message instruction that needs to be fed back, and therefore, on the basis of the foregoing embodiments, before receiving the second event selection instruction sent by the second user in the embodiments of the present invention, the method further includes:

receiving a target event creating request sent by a second user, wherein the target event creating request comprises identification information for creating a second target event and identification information of a user group belonging to the second target event;

sending the target event creating request to a server;

Specifically, before sending the second message instruction, the second target event is created first, where the second target event is created by the second user, and the second user is a user having an authority to create the second target event, where the user having the authority to create the second target event may be a user having a certain characteristic, or any user.

The second user creating the second target event sends a target event creation request to the second client and may specify identification information for each first user participating in the target event discussion. As shown in fig. 9, the identification information of each first user, i.e. agent 1, agent 2, … … agent 6, is displayed in the agent list area of the second client, and the second user can select the identification information of each first user participating in the target event discussion, e.g. selecting agent 1 and agent 2, but also other users or combinations of users in agent 1, agent 2, … … agent 6, e.g. agent 1 and agent 6; seat 2, seat 3, and seat 4, etc.

The second client sends the received target event creating request sent by the second user to the server, and creates the second target event of the identification information locally when the second client receives creating response information returned by the server, wherein the creating response information can be sent after the server saves or sends the creating request of the second target event.

Fig. 10 is a schematic structural diagram of an event state tracking apparatus according to an embodiment of the present invention, which is applied to a first client, and includes:

a receiving module 101, configured to receive a first event selection instruction sent by a first user, where the first event selection instruction includes identification information of a first target event;

a display module 102, configured to display at least one message instruction included in the first target event according to the identification information of the first target event, where the message instruction is sent by a second client; displaying the current state of the first user for processing the first target message instruction according to the first target message instruction selected by the first user;

a receiving and judging module 103, configured to receive feedback information sent by the first user for the first target message instruction, and judge whether to modify the state according to the current state;

a modification sending module 104, configured to send the feedback information and modify the current state when the determination result of the receiving determining module 103 is yes, and send the feedback information to keep the current state unchanged when the determination result of the receiving determining module 103 is no.

The receiving and determining module 103 is specifically configured to determine whether the feedback information is a first piece of feedback information for the first target message instruction when the current state is a sign-in state;

the modification sending module 104 is specifically configured to modify the state when the determination result of the receiving determining module 103 is yes, and not modify the state when the determination result of the receiving determining module 103 is no.

The receiving and determining module 103 is specifically configured to determine whether the feedback information carries status modification identifier information when the current status is a handling status;

The receiving module 101 is further configured to receive target event creation information sent by a server, where the target event creation information includes identification information of a first target event that is created, and the target event creation information is sent when a target event creation request sent by a second client is received by the server and the target event creation request carries the identification information of the first user;

the device further comprises:

a creating module 105, configured to create a first target event of the identification information locally.

The receiving module 101 is further configured to receive sending instruction information sent by a server, where the sending instruction information includes a first message instruction and identification information of a first target event to which the first message instruction belongs, and the sending instruction information is sent when the server receives a target event creation request sent by a second client and receives the first message instruction sent by the second client, where the target event creation request carries identification information of the first user;

the device further comprises:

and a creating and recording module 106, configured to create a first target event of the identification information locally, and record that the first target event includes the first message instruction.

The display module 102 is specifically configured to display that a current state of the first user processing the first target message instruction is a sign-in state when the first user selects the first target message instruction for the first time.

The receiving module 101 is further configured to receive a first sharing instruction sent by the first user, where the first sharing instruction includes a second message instruction for sharing, identification information of a first target event to which the second message instruction belongs, identification information of a third user to which the second message instruction is shared, and feedback information and a current state of the first user for the second message instruction, where the third user and the first user belong to a user group corresponding to the first target event

The device further comprises:

a sending module 107, configured to send the first sharing instruction to a server.

The receiving module 101 is further configured to receive a second sharing instruction sent by a server, where the second sharing instruction includes a third message instruction for sharing, identification information of a first target event to which the third message instruction belongs, identification information of the first user, and feedback information of a fourth user to the third message instruction, where the fourth user and the first user belong to a user group corresponding to the first target event;

the display module 102 is further configured to display the third message instruction in the first target event, and display identification information of the fourth user.

Fig. 11 is a schematic structural diagram of an event state tracking apparatus according to an embodiment of the present invention, which is applied to a second client, and the apparatus includes:

a receiving module 111, configured to receive a second event selection instruction sent by a second user, where the second event selection instruction includes identification information of a second target event;

a display module 112, configured to display at least one message instruction included in the second target event according to the identification information of the second target event, where the message instruction is sent by the second client; and displaying the current state of each first user for processing the second target message instruction according to the second target message instruction selected by the second user, wherein each first user and the second user belong to a user group corresponding to the second target event.

The receiving module 111 is further configured to receive an event state modification instruction sent by a second user, where the event state modification instruction carries identification information of an event in a state to be modified;

the device further comprises:

and a modification module 113, configured to modify the state of the event of the identification information into a next state according to the identification information of the event and the current state of the event of the identification information.

The display module 112 is specifically configured to distinguish and display a current state of each first user for processing the second target message instruction by using different colors.

The receiving module 111 is further configured to receive a target event creation request sent by a second user, where the target event creation request includes identification information of a created second target event and includes identification information of a user group belonging to the second target event;

the device further comprises:

a sending module 114, configured to send the target event creation request to a server;

and the creating module 115 is used for locally creating a second target event of the identification information when the creating response information returned by the server is received.

Fig. 12 is a schematic structural diagram of a system for tracking an event state according to an embodiment of the present invention, where the system includes the tracking device applied to the event state of the first client 1201 shown in fig. 10 and the tracking device applied to the event state of the second client 1202 shown in fig. 11.

The system further comprises:

a server 1203, where the server is connected to the first client 1201 and the second client 1202, and is configured to receive a target event creation request sent by the second client, where the target event creation request carries identification information of the first user; and sending target event creating information to the first client, wherein the target event creating information comprises identification information of the created first target event.

The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the invention.

It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.

Claims

1. A method for tracking event state is applied to a first client, and comprises the following steps:

2. The method of claim 1, wherein determining whether to perform state modification based on the current state comprises:

if yes, the state is modified, and if not, the state is not modified.

3. The method of claim 1, wherein determining whether to perform state modification based on the current state comprises:

if yes, the state is modified, and if not, the state is not modified.

4. The method of claim 1, wherein prior to receiving the first event selection instruction sent by the first user, the method further comprises:

a first target event of the identification information is created locally.

5. The method of claim 1, wherein prior to receiving the first event selection instruction sent by the first user, the method further comprises:

6. The method of claim 1, wherein displaying the current state of processing of the first targeted message instruction by the first user in accordance with the first targeted message instruction selected by the first user comprises:

7. The method of claim 1, further comprising:

and sending the first sharing instruction to a server.

8. The method of claim 1, further comprising:

9. A method for tracking event state is applied to a second client, and comprises the following steps:

receiving a second event selection instruction sent by a second user, wherein the second event selection instruction comprises identification information of a second target event;

displaying at least one message instruction contained in the second target event according to the identification information of the second target event, wherein the message instruction is sent by a second client;

10. The method of claim 9, further comprising:

11. The method of claim 9, wherein displaying a current status of each first user's instruction processing of the second targeted message comprises:

12. The method of claim 9, wherein prior to receiving the second event selection instruction sent by the second user, the method further comprises:

sending the target event creating request to a server;

13. An event state tracking device applied to a first client, the device comprising:

14. The apparatus according to claim 13, wherein the reception determining module is specifically configured to determine whether the feedback information is a first piece of feedback information for the first target message instruction when the current state is a sign-off state;

15. The apparatus according to claim 13, wherein the receiving determining module is specifically configured to determine whether the feedback information carries status modification identifier information when the current status is a handling status;

16. The apparatus according to claim 13, wherein the receiving module is further configured to receive target event creation information sent by a server, where the target event creation information includes identification information of a first target event that is created, and the target event creation information is sent when the server receives a target event creation request sent by a second client and the target event creation request carries the identification information of the first user;

the device further comprises:

17. The apparatus according to claim 13, wherein the receiving module is further configured to receive sending instruction information sent by a server, where the sending instruction information includes a first message instruction and identification information of a first target event to which the first message instruction belongs, and the sending instruction information is sent when the server receives a target event creation request sent by a second client and receives the first message instruction sent by the second client, where the target event creation request carries identification information of the first user;

the device further comprises:

18. The apparatus of claim 13, wherein the display module is specifically configured to display a current status of the first user regarding processing of the first target message instruction as a sign-off status when the first user selects the first target message instruction for the first time.

19. The apparatus according to claim 13, wherein the receiving module is further configured to receive a first sharing instruction sent by the first user, where the first sharing instruction includes a second message instruction for sharing, identification information of a first target event to which the second message instruction belongs, identification information of a third user to which the second message instruction is shared, and feedback information and a current state of the first user for the second message instruction, where the third user and the first user belong to a user group corresponding to the first target event;

the device further comprises:

20. The apparatus according to claim 13, wherein the receiving module is further configured to receive a second sharing instruction sent by a server, where the second sharing instruction includes a third message instruction for sharing, identification information of a first target event to which the third message instruction belongs, identification information of the first user, and feedback information of a fourth user to the third message instruction, where the fourth user and the first user belong to a user group corresponding to the first target event;

21. An apparatus for tracking event status, the apparatus comprising:

22. The apparatus according to claim 21, wherein the receiving module is further configured to receive an event state modification instruction sent by a second user, where the event state modification instruction carries identification information of an event in a state to be modified;

the device further comprises:

23. The apparatus of claim 21, wherein the display module is specifically configured to distinguish and display a current status of each first user's command processing of the second targeted message with a different color.

24. The apparatus according to claim 21, wherein the receiving module is further configured to receive a target event creation request sent by a second user, where the target event creation request includes identification information of a created second target event and includes identification information of a user group belonging to the second target event;

the device further comprises:

25. A system for tracking event states, comprising means for tracking event states applied to a first client according to any one of claims 13 to 20 and means for tracking event states applied to a second client according to any one of claims 21 to 24.

26. The system of claim 25, further comprising: