CN107862575A - A kind of order management method and device - Google Patents

A kind of order management method and device Download PDF

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Publication number
CN107862575A
CN107862575A CN201711108232.9A CN201711108232A CN107862575A CN 107862575 A CN107862575 A CN 107862575A CN 201711108232 A CN201711108232 A CN 201711108232A CN 107862575 A CN107862575 A CN 107862575A
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China
Prior art keywords
order
state
status
pick
food product
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Pending
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CN201711108232.9A
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Chinese (zh)
Inventor
杨星
田贝
韦敏宁
雷金剑
姜浩
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Shenzhen Happiness Mall Polytron Technologies Inc
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Shenzhen Happiness Mall Polytron Technologies Inc
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Priority to CN201711108232.9A priority Critical patent/CN107862575A/en
Publication of CN107862575A publication Critical patent/CN107862575A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

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  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • Accounting & Taxation (AREA)
  • Human Resources & Organizations (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The present invention relates to network ordering technical field, discloses a kind of order management method and device, and this method includes:User end to server sends order request;Server receives the order request, and the order status of the order is identified according to the payout status of order;It is that the order for treating pick-up state is sent to the manufacturing side by order status, the manufacturing side is produced according to reservation food product in the order, the links such as reservation, payment, production by the way that sequence information to be associated with to ordering system, production, normal, lasting, the efficient operation demand of operation are met, the food product of user is accurately produced and is dispensed into corresponding pick-up point.

Description

A kind of order management method and device
Technical field
The present invention relates to network ordering technical field, more particularly to a kind of order management method and device.
Background technology
With the quickening of people's contemporary work rhythm of life, working clan's fast food difficulty turns into a distinct issues.At present Some ordering systems be all to use traditional electronic business mode, by customer by network ordering, send someone to send by the company of making a reservation Into human hand of making a reservation, complete to merchandise with face-to-face pay-us-you-go plan;The sequence information of existing ordering system is relatively simple, orders Single effect also unobvious, not to ordering system with good power-assisted.
The content of the invention
It is a primary object of the present invention to propose a kind of order management method and device, ordered by the way that sequence information is associated with The links such as the reservation of meal system, payment, production, production, normal, lasting, the efficient operation demand of operation are met, is made The food product of user can accurately produce and be dispensed into corresponding pick-up point.
To achieve the above object, a kind of order management method provided by the invention, including:
User end to server sends order request;
Server receives the order request, and the order status of the order is identified according to the payout status of order;
It is to treat that the order of pick-up state is sent to the manufacturing side, the manufacturing side to be carried out according to reservation food product in the order by order status Production.
Alternatively, the order includes:Food product details, Property ID, O/No., pick-up address, title, order status, The means of payment, user mobile phone, lower single price, concluded price, sub- order and creation time.
Alternatively, the order status includes:Pending payment state, cancellation state, treat pick-up state, treat reimbursement state, Reimbursement state and completion status.
Alternatively, described by order status is to treat that the order of pick-up state is sent to the manufacturing side, the manufacturing side to order according to Reservation food product, which carries out production, in list includes:
Obtain all orders for treating pick-up state before some preset time point;
Fractionation statistics is carried out to the food product in all orders, the sum of the production comprising single food product, set meal number is obtained and takes The order form of meal address;
The manufacturing side is produced according to the order form.
As another aspect of the present invention, there is provided a kind of order management device, including:
Order sending module, order request is sent for user end to server;
Order note identification module, the order request is received for server, and the order is identified according to the payout status of order Order status;
Order summarizing module, for being that the order for treating pick-up state is sent to the manufacturing side by order status, the manufacturing side is according to Food product is subscribed in order to be produced.
Alternatively, the order includes:Food product details, Property ID, O/No., pick-up address, title, order status, The means of payment, user mobile phone, lower single price, concluded price, sub- order and creation time.
Alternatively, the order status includes:Pending payment state, cancellation state, treat pick-up state, treat reimbursement state, Reimbursement state and completion status.
Alternatively, the order summarizing module includes:
Interception unit, for obtaining all orders for treating pick-up state before some preset time point;
Statistic unit, fractionation statistics is carried out to the food product in all orders, obtain production sum, set comprising single food product Meal number and the order form of pick-up address;
Production unit, produced for the manufacturing side according to the order form.
A kind of order management method and device, this method proposed by the present invention include:User end to server sends order request; Server receives the order request, and the order status of the order is identified according to the payout status of order;By order status To treat that the order of pick-up state is sent to the manufacturing side, the manufacturing side is produced according to reservation food product in the order, by that will order Single information association to links such as the reservations, payment, production of ordering system, meet production, operation it is normal, lasting, high The operation demand of effect, the food product of user is accurately produced and be dispensed into corresponding pick-up point.
Brief description of the drawings
Fig. 1 is a kind of order management method flow chart that the embodiment of the present invention one provides;
Fig. 2 is the method flow diagram of step S30 in Fig. 1;
Fig. 3 is a kind of order management device exemplary block diagram that the embodiment of the present invention two provides;
Fig. 4 is the exemplary block diagram of order summarizing module in Fig. 3.
The realization, functional characteristics and advantage of the object of the invention will be described further referring to the drawings in conjunction with the embodiments.
Embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
In follow-up description, the suffix using such as " module ", " part " or " unit " for representing element is only Be advantageous to the explanation of the present invention, itself do not have a specific meaning.Therefore, " module " can mixedly make with " part " With.
Embodiment one
As shown in figure 1, in the present embodiment, a kind of order management method, including:
S10, user end to server send order request;
S20, server receive the order request, and the order status of the order is identified according to the payout status of order;
S30, by order status it is to treat that the order of pick-up state is sent to the manufacturing side, the manufacturing side to subscribe food product according in the order Produced.
In the present embodiment, the links such as reservation, payment, production by the way that sequence information to be associated with to ordering system, Production, normal, lasting, the efficient operation demand of operation are met, the food product of user is accurately produced and is dispensed To corresponding pick-up address.
In the present embodiment, happy breakfast APP is provided with the client, by having stayed APP, arrange in pairs or groups oneself needs user The breakfast wanted(Staple food and diatery supplement beverage etc.), after confirming food product details and pick-up address, click on purchase one order of generation Request.
In the present embodiment, the order includes:Food product details, Property ID, O/No., pick-up address, title, order State, the means of payment, user mobile phone, lower single price, concluded price, sub- order and creation time.
In the present embodiment, each order is distinguished by Property ID and O/No..
In the present embodiment, the order status includes:Pending payment state, cancellation state, treat pick-up state, treat reimbursement shape State, refunded state and completion status.
In the present embodiment, after server receives the order request of user, an order record can be generated, passes through user Payment behavior and lower single time, order need payment status, cancellation state, treat pick-up state, treat reimbursement state, refunded shape State and completion status.Due to the limitation of food product having time and stock;Server is that each order request is set 15 minutes(It is adjustable Section)The pending payment time, after server receives order request, user can be paid the bill by client in 15 minutes, should Order is pending payment state in 15 minutes, if user's order does not pay success in 15 minutes, order is cancellation state; If user pays successfully in 15 minutes, order status is to treat pick-up state;The pick-up if user succeeds, order are Completion status;If user applies for a refund because of a variety of causes, order is to treat reimbursement state;It is refunded shape after reimbursement success State.
As shown in Fig. 2 in the present embodiment, the step S30 includes:
S31, obtain all orders for treating pick-up state before some preset time point;
S32, fractionation statistics is carried out to the food product in all orders, obtain production sum, set meal number comprising single food product And the order form of pick-up address;
S33, the manufacturing side are produced according to the order form.
In the present embodiment, server can be in the daily set time, such as at night 12 points, carries out order and cuts list, by second The order that its needs produces(To treat that pick-up state is defined)Collected, and split out the production sum and set meal of particular commodity The forms such as number, dispatching address, and be automatically sent to form in the production of correlation and the mailbox of administrative staff, the manufacturing side is according to report Table is produced.
Dispatching personnel can inquire about sequence information by client end AP P or wechat service number, when delivery error or user are looked for During less than food product, dispatching or customer service by service number quick search to user's sequence information, can position the food product position of user, Quickly client's food product is found and gives user.
The management platform of server end can by O/No., user mobile phone, the means of payment, order status, it is lower single when Between, certain one or more condition in the pick-up date quickly inquire about the orders of needs
Management platform can export father's order form, sub- order form, food product form, user's form, pin according to the condition specified Sell form, label form, pick up the daily forms such as meal form, dispatching form, coordination table table.
Embodiment two
As shown in figure 3, in the present embodiment, a kind of order management device, including:
Order sending module 10, order request is sent for user end to server;
Order note identification module 20, the order request is received for server, and ordered according to the payout status of order mark Single order status;
Order summarizing module 30, for being that the order for treating pick-up state is sent to the manufacturing side by order status, the manufacturing side is according to institute Reservation food product in order is stated to be produced.
In the present embodiment, the links such as reservation, payment, production by the way that sequence information to be associated with to ordering system, Production, normal, lasting, the efficient operation demand of operation are met, the food product of user is accurately produced and is dispensed To corresponding pick-up address.
In the present embodiment, happy breakfast APP is provided with the client, by having stayed APP, arrange in pairs or groups oneself needs user The breakfast wanted(Staple food and diatery supplement beverage etc.), after confirming food product details and pick-up address, click on purchase one order of generation Request.
In the present embodiment, the order includes:Food product details, Property ID, O/No., pick-up address, title, order State, the means of payment, user mobile phone, lower single price, concluded price, sub- order and creation time.
In the present embodiment, each order is distinguished by Property ID and O/No..
In the present embodiment, the order status includes:Pending payment state, cancellation state, treat pick-up state, treat reimbursement shape State, refunded state and completion status.
In the present embodiment, after server receives the order request of user, an order record can be generated, passes through user Payment behavior and lower single time, order need payment status, cancellation state, treat pick-up state, treat reimbursement state, refunded shape State and completion status.Due to the limitation of food product having time and stock;Server is that each order request is set 15 minutes(It is adjustable Section)The pending payment time, after server receives order request, user can be paid the bill by client in 15 minutes, should Order is pending payment state in 15 minutes, if user's order does not pay success in 15 minutes, order is cancellation state; If user pays successfully in 15 minutes, order status is to treat pick-up state;The pick-up if user succeeds, order are Completion status;If user applies for a refund because of a variety of causes, order is to treat reimbursement state;It is refunded shape after reimbursement success State.
As shown in figure 4, in the present embodiment, the order summarizing module includes:
Interception unit 31, for obtaining all orders for treating pick-up state before some preset time point;
Statistic unit 32, carries out fractionation statistics to the food product in all orders, obtain the production sum comprising single food product, Set meal number and the order form of pick-up address;
Production unit 33, produced for the manufacturing side according to the order form.
In the present embodiment, server can be in the daily set time, such as at night 12 points, carries out order and cuts list, by second The order that its needs produces(To treat that pick-up state is defined)Collected, and split out the production sum and set meal of particular commodity The forms such as number, dispatching address, and be automatically sent to form in the production of correlation and the mailbox of administrative staff, the manufacturing side is according to report Table is produced.
Dispatching personnel can inquire about sequence information by client end AP P or wechat service number, when delivery error or user are looked for During less than food product, dispatching or customer service by service number quick search to user's sequence information, can position the food product position of user, Quickly client's food product is found and gives user.
The management platform of server end can by O/No., user mobile phone, the means of payment, order status, it is lower single when Between, certain one or more condition in the pick-up date quickly inquire about the orders of needs
Management platform can export father's order form, sub- order form, food product form, user's form, pin according to the condition specified Sell form, label form, pick up the daily forms such as meal form, dispatching form, coordination table table.
It should be noted that herein, term " comprising ", "comprising" or its any other variant are intended to nonexcludability Include so that process, method, article or device including a series of elements not only include those key elements, but also Including the other element being not expressly set out, or also include for this process, method, article or device intrinsic want Element.In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that including the key element Process, method, other identical element also be present in article or device.
The embodiments of the present invention are for illustration only, do not represent the quality of embodiment.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment method can Realized by the mode of software plus required general hardware platform, naturally it is also possible to by hardware, but in many cases the former It is more preferably embodiment.Based on such understanding, technical scheme substantially makes tribute to prior art in other words The part offered can be embodied in the form of software product, and the computer software product is stored in a storage medium(Such as ROM/RAM, magnetic disc, CD)In, including some instructions are causing a station terminal equipment(It can be mobile phone, computer, service Device, air conditioner, or network equipment etc.)Perform the method described in each embodiment of the present invention.
The preferred embodiments of the present invention are these are only, are not intended to limit the scope of the invention, it is every to utilize this hair The equivalent structure or equivalent flow conversion that bright specification and accompanying drawing content are made, or directly or indirectly it is used in other related skills Art field, is included within the scope of the present invention.

Claims (8)

  1. A kind of 1. order management method, it is characterised in that including:
    User end to server sends order request;
    Server receives the order request, and the order status of the order is identified according to the payout status of order;
    It is to treat that the order of pick-up state is sent to the manufacturing side, the manufacturing side to be carried out according to reservation food product in the order by order status Production.
  2. 2. a kind of order management method according to claim 1, it is characterised in that the order includes:Food product details, category Property ID, O/No., pick-up address, title, order status, the means of payment, user mobile phone, lower single price, concluded price, son are ordered List and creation time.
  3. 3. a kind of order management method according to claim 2, it is characterised in that the order status includes:Pending payment State, cancellation state, treat pick-up state, treat reimbursement state, refunded state and completion status.
  4. A kind of 4. order management method according to claim 3, it is characterised in that it is described by order status to treat pick-up shape The order of state is sent to the manufacturing side, and the manufacturing side carries out production according to reservation food product in the order to be included:
    Obtain all orders for treating pick-up state before some preset time point;
    Fractionation statistics is carried out to the food product in all orders, the sum of the production comprising single food product, set meal number is obtained and takes The order form of meal address;
    The manufacturing side is produced according to the order form.
  5. A kind of 5. order management device, it is characterised in that including:
    Order sending module, order request is sent for user end to server;
    Order note identification module, the order request is received for server, and the order is identified according to the payout status of order Order status;
    Order summarizing module, for being that the order for treating pick-up state is sent to the manufacturing side by order status, the manufacturing side is according to Food product is subscribed in order to be produced.
  6. 6. a kind of order management device according to claim 5, it is characterised in that the order includes:Food product details, category Property ID, O/No., pick-up address, title, order status, the means of payment, user mobile phone, lower single price, concluded price, son are ordered List and creation time.
  7. 7. a kind of order management device according to claim 6, it is characterised in that the order status includes:Pending payment State, cancellation state, treat pick-up state, treat reimbursement state, refunded state and completion status.
  8. 8. a kind of order management method according to claim 7, it is characterised in that the order summarizing module includes:
    Interception unit, for obtaining all orders for treating pick-up state before some preset time point;
    Statistic unit, fractionation statistics is carried out to the food product in all orders, obtain production sum, set comprising single food product Meal number and the order form of pick-up address;
    Production unit, produced for the manufacturing side according to the order form.
CN201711108232.9A 2017-11-09 2017-11-09 A kind of order management method and device Pending CN107862575A (en)

Priority Applications (1)

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Application Number Priority Date Filing Date Title
CN201711108232.9A CN107862575A (en) 2017-11-09 2017-11-09 A kind of order management method and device

Publications (1)

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CN107862575A true CN107862575A (en) 2018-03-30

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109300232A (en) * 2018-10-24 2019-02-01 重庆科技学院 Yogurt production based on Internet of Things sells machine control system and control method
CN111260429A (en) * 2018-12-03 2020-06-09 珠海格力电器股份有限公司 Dining room ordering management method, system and storage medium
CN111639984A (en) * 2020-05-11 2020-09-08 紫光云技术有限公司 Method for real-time refund of database products

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107133842A (en) * 2017-04-21 2017-09-05 广东霁航科技有限公司 The self-service catering system in campus and its operation method of a kind of O2O formulas
CN107203921A (en) * 2017-04-20 2017-09-26 多点生活(中国)网络科技有限公司 Sequence information merging treatment method and system

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107203921A (en) * 2017-04-20 2017-09-26 多点生活(中国)网络科技有限公司 Sequence information merging treatment method and system
CN107133842A (en) * 2017-04-21 2017-09-05 广东霁航科技有限公司 The self-service catering system in campus and its operation method of a kind of O2O formulas

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109300232A (en) * 2018-10-24 2019-02-01 重庆科技学院 Yogurt production based on Internet of Things sells machine control system and control method
CN111260429A (en) * 2018-12-03 2020-06-09 珠海格力电器股份有限公司 Dining room ordering management method, system and storage medium
CN111639984A (en) * 2020-05-11 2020-09-08 紫光云技术有限公司 Method for real-time refund of database products

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