CN107808197B - Maintenance work management system and maintenance work management device - Google Patents
Maintenance work management system and maintenance work management device Download PDFInfo
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- CN107808197B CN107808197B CN201710731163.0A CN201710731163A CN107808197B CN 107808197 B CN107808197 B CN 107808197B CN 201710731163 A CN201710731163 A CN 201710731163A CN 107808197 B CN107808197 B CN 107808197B
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
Abstract
The invention provides a maintenance operation management system and a maintenance operation management device, which are used for solving the problem that a maintenance operation manager is difficult to manage the maintenance operation because the time and labor are needed for retrieving the targeted maintenance operation by regenerating the video data. A correlation unit provided in the maintenance work management device correlates a specific name and a specific shape in advance, and when the timing of adding the name tag and the shape tag to the recorded image data is within a predetermined period, adds a correlation tag based on the portion to which the name tag or the shape tag is added. The extraction unit extracts the part to which the related tag is added from the video data based on a reproduction request of the part to which the timings of the name tag and the shape tag are matched, the reproduction request being transmitted from the first terminal, and causes the first terminal to start reproduction from the part to which the related tag is added.
Description
Technical Field
The present invention relates to a maintenance work management system and a maintenance work management apparatus for supporting maintenance work of, for example, an elevator or the like.
Background
An elevator installed in a building is, for example, an elevator. The elevator is composed of a control device for controlling the whole, a cage for passengers to get on and off, a balance weight connected with the cage through a cable, and a tractor for controlling the driving cable to lift the cage. An operator who performs maintenance work such as inspection, cleaning, disassembly, and adjustment corresponding to each device constituting the elevator prevents a failure of the elevator. In a conventional maintenance operation, the state of execution of the operation is managed by entering the inspection result and the like in a paper inspection sheet. In recent years, it has been desired to retain the contents of maintenance work as data instead of a paper checklist.
In the maintenance work of the elevator, a range in which the maintenance work can be performed is determined for each qualification possessed by the operator. Therefore, in the maintenance work, even if the operator does not receive an instruction from the manager or the like one by one, the required work can be performed. However, in order to maintain stable maintenance work quality, a manager or the like needs to appropriately confirm the work content.
Since the elevator is provided in each building, the operator goes to the target building to perform maintenance work. Maintenance work is inevitably performed at a remote place away from a manager such as a specialist or a skilled person. Conventionally, patent document 1 discloses a technique for allowing a manager or the like to efficiently manage remote maintenance work and to share the status of the operator.
In the method disclosed in patent document 1, an operator can search for target recorded image data to be a job record based on a keyword input by a recorded image or voice. However, if the elevator corresponding to the input keyword is not recorded in the image, the maintenance work cannot be confirmed. In addition, when the same keyword is uttered several times during the maintenance work, all the parts where the keyword is uttered are extracted. Therefore, it takes time and effort for the job manager to search for and display the job recording portion to be confirmed.
Patent document 1: japanese patent laid-open No. 2004-102727
Disclosure of Invention
The present invention has been made in view of such circumstances, and an object thereof is to facilitate management of maintenance work of an elevator.
A maintenance work management system of the present invention includes an imaging device, a maintenance work management device, and a first terminal.
The imaging device images maintenance work of the elevator and generates video data including images and sounds related to the maintenance work.
The operator terminal reproduces the video data acquired from the maintenance work management apparatus.
The maintenance work management device is connected to the imaging device via a communication line, and acquires the recorded image data from the imaging device. The maintenance work management device is provided with: a name detection unit, a shape detection unit, a correlation unit, and an extraction unit. The name detection unit performs text conversion on the voice recorded in the video data to detect a specific name during the maintenance work, and adds a name tag to a portion where the specific name of the video data is detected. The shape detection unit detects a specific shape of the lifter from an image recorded in the video data, and adds a shape tag to a portion where the specific shape of the video data is detected. The association unit associates a specific name with a specific shape in advance, and when the timing of attaching the name tag and the shape tag to the recorded data is within a predetermined period, attaches an association tag based on the portion to which the name tag or the shape tag is attached. The recording data storage unit stores recording data to which a name tag, a shape tag, and a related tag are added. The extracting unit extracts the part to which the related tag is added from the video data stored in the video data storage unit based on a reproduction request of the part to which the timings of the name tag and the shape tag are added, the reproduction request being transmitted from the first terminal, and causes the first terminal to start reproduction from the part to which the related tag is added.
According to the present invention, since the start of playback is performed from a portion of recorded data to which the timing of the name tag and the shape tag are added matches, maintenance work can be efficiently managed.
The maintenance work management system described above is an embodiment of the present invention, and the maintenance work management apparatus reflecting one side of the present invention has the same configuration as the maintenance work management system reflecting one side of the present invention.
Problems, structures, and effects other than those described above will become apparent from the following description of the embodiments.
Drawings
Fig. 1 is an explanatory diagram showing a configuration example of a maintenance work management system for searching for a sound emission site.
Fig. 2 is an explanatory diagram showing a configuration example of the maintenance work management system for searching the shape of the component.
Fig. 3 is an explanatory diagram showing a configuration example of the maintenance work management system according to the embodiment of the present invention.
Fig. 4 is a block diagram showing an example of the internal configuration of the maintenance work management system according to the embodiment of the present invention.
Fig. 5 is a block diagram showing an example of the hardware configuration of the computer according to the embodiment of the present invention.
Fig. 6 is an explanatory diagram showing an example of a part name tag, a part shape tag, and a related tag added to recorded data according to an embodiment of the present invention.
Fig. 7 is an explanatory diagram showing a display example of the extraction condition setting screen according to the embodiment of the present invention.
Fig. 8 is an explanatory diagram showing an operation status of the maintenance work management system according to the embodiment of the present invention.
Fig. 9 is a flowchart showing an example of processing for attaching a tag to recorded data by the maintenance job management system according to the embodiment of the present invention.
Figure 10 is a flow chart illustrating an example of a method of operation of a clearinghouse terminal of one embodiment of the present invention.
Fig. 11 is an explanatory diagram showing a state of an operation of an operator performed at an operation site according to an embodiment of the present invention.
Fig. 12 is an explanatory diagram showing an example of transition of a screen shot by a camera according to an embodiment of the present invention.
Fig. 13 is an explanatory diagram showing a display example of a report display screen according to an embodiment of the present invention.
Detailed Description
Hereinafter, a configuration example of a maintenance work management system for searching for a sound emission site and a configuration example of a maintenance work management system for searching for a component shape, which are the premise of the maintenance work management system according to an embodiment of the present invention, will be described in order. The constituent elements having substantially the same function or configuration are given the same reference numerals, and redundant description is omitted.
(example of the configuration of maintenance work management System for searching for a sounding site)
First, a maintenance work management system for searching for a sound emission site will be described.
Fig. 1 is an explanatory diagram showing a configuration example of a maintenance work management system 100 for searching for a sound emission site.
The maintenance work management system 100 includes: camera 3, maintenance work management apparatus 101, and administrator terminal 9. The camera 3 is connected to the maintenance work management apparatus 101 via the communication line 6, and the extraction result 104 extracted from the video data 102 captured by the camera 3 can be transmitted to the maintenance work management apparatus 101.
An elevator such as an elevator accommodated in a building is configured by a control device, a car, a rope, a counterweight, and the like, which are not shown, in addition to the hoisting machine 1. The operator 2 performs maintenance work on each device.
The worker 2 wears a helmet with the camera 3 attached thereto, for example, to perform an operation. The camera 3 takes the direction of the line of sight 4 of the operator 2 as an imaging direction, and images maintenance work of the elevator performed in the substantially same range as the field of view of the operator 2, and records the voice 10 of the operator 2 with a microphone not shown. Therefore, the camera 3 can generate the recorded image data 102 including the image and the sound related to the maintenance work. The ranges of the images captured by the camera 3 when the worker 2 directs his or her eyes to the hoisting machine 1 in the figure are indicated by broken lines as image capturing ranges R1 to R3. The utterances 10 indicate the names of the components of the elevators uttered and confirmed by the operator 2, the confirmation contents, and the like. For example, the content of the utterances 10 uttered and confirmed by the operator 2 is "part a". "component a" represents, for example, a brake lining 11 for braking.
The operator 2 utters the "part a" 10 every time the line of sight 4 is moved in the order of the imaging ranges R1, R2, and R3. The recorded image data 102 captured by the camera 3 includes the utterances 10 of the operator 2 and the imaging ranges R1 to R3 of the hoisting machine 1. In the figure, the camera 3 indicates, through a dialog box, the timing at which the operator 2 uttered the utterance 10 of the "part a" with respect to the imaging ranges R1 to R3 during the image recording.
The maintenance work management apparatus 101 stores the recorded image data 102 acquired from the camera 3 via the communication line 6. The administrator 8 operates the administrator terminal 9, and the administrator terminal 9 displays the video data 102 stored in the maintenance work management apparatus 101. This enables the manager 8 to confirm the operation of the worker 2 from a remote place.
When the manager 8 reproduces the recorded data 102 and confirms the maintenance work performed by the worker 2, the viewing can be performed from the start of recording the recorded data 102 until the end of recording, but if the recording time is long, it takes time until the target work is reflected. Therefore, the maintenance work management apparatus 101 records a component name tag that can be started at the timing when the worker 2 makes the sound 10 of the "component a" as a start signal in the video data 102. When the manager 8 inputs "component a" as the search key 103 to the manager terminal 9, the maintenance work management apparatus 101 transmits the extraction result 104 of the image in which the position of the component name tag is extracted from the recorded image data 102 to the manager terminal 9. The extraction result 104 displayed on the manager terminal 9 is an image which is reproduced at the start of the shooting ranges R1 to R3 shot at the timing when the worker 2 makes the utterance 10 of the "component a" in order.
However, the component a is not necessarily imaged at the timing when the operator 2 makes the sound 10 of the "component a". Therefore, although the administrator 8 only wants to display the shot range R2 in which the part a is reflected as the search result, it takes time and effort to find the target image even if the shot ranges R1 and R3 in which the part a is not reflected are extracted and displayed.
[ example of configuration of maintenance work management System for searching component shape ]
Next, a maintenance work management system for searching for a component shape will be described.
Fig. 2 is an explanatory diagram showing a configuration example of the maintenance work management system 110 for searching for a component shape.
The maintenance work management system 110 includes a camera 3, a maintenance work management apparatus 111, and an administrator terminal 9. The camera 3 and the maintenance work management apparatus 111 are connected via the communication line 6, and the extraction result 114 extracted from the video recording data 112 captured by the camera 3 can be transmitted to the maintenance work management apparatus 111.
The maintenance work management apparatus 111 records a component shape tag as a start signal at a position where a specific component shape, for example, the component shape 7 of the brake lining 11 is detected from the image included in the video data 112. When the manager 8 inputs the component shape 7 as the search key 113 to the manager terminal 9, the maintenance work management apparatus 111 transmits the extraction result 114 of the image of the position to which the component shape tag is attached, which is extracted from the recorded image data 112, to the manager terminal 9. The extraction result 114 displayed by the administrator terminal 9 is an image in which the start of reproduction is performed for the imaging range R2 representing the part shape 7 of the part a. The operation of detecting the specific part shape may be performed in all images included in the recorded image data 112, or may be performed at a predetermined interval or ratio in consideration of the processing load. For example, when the camera is 30fps (frames per second), one image may be extracted periodically every 120 frames (4 seconds). Further, the degree of shaking of the image selected from the 120 frames may be extracted, and when the shaking is large, another image may be newly selected from the 120 frames. As described below, by making the predetermined interval shorter than a predetermined period (for example, 5 seconds) used when the related tag is attached, the association between the part name tag and the part shape tag can be performed without omission. Further, when a plurality of part shapes are specified from the same image, a plurality of part name tags may be attached.
Here, the operator 2 may move the line of sight 4 and record images in the recorded image data 112 in the order of the imaging ranges R1, R2, R3, and R2 in synchronization with the line of sight 4 of the operator 2. At this time, the extraction result 114 displayed on the manager terminal 9 repeatedly includes the imaging range R2 in which the component a having the component shape 7 is reflected. When the imaging range R2 in which the component shape 7 is reflected is repeatedly started to be reproduced, it takes time and effort for the administrator 8 to find out the image of the portion to be confirmed.
[ one example ]
In this way, in the maintenance work management systems 100 and 110, it is difficult for the administrator 8 to quickly search for and confirm the target work. Therefore, a maintenance work management system according to an embodiment of the present invention in which the retrieval performance is improved will be described with reference to the drawings. The maintenance work management system is used for maintenance work of an elevator, and also can be used for maintenance work of a lift such as an escalator.
Fig. 3 is an explanatory diagram showing a configuration example of the maintenance work management system 30.
The maintenance work management system 30 includes a camera 3 (an example of an imaging device), a maintenance work management device 50, a manager terminal 9 (an example of a first terminal), and a worker terminal 20 (an example of a second terminal). The maintenance work management apparatus 50 is connected to the camera 3 via a communication line 6, and acquires the recorded image data 5 from the camera 3. The manager terminal 9 can reproduce the recorded data 5 acquired from the maintenance work management apparatus 50.
A control panel 21 is provided near the hoisting machine 1 imaged by the camera 3. The hoisting machine 1 includes a brake lining 11, a main brake arm 12, a brake drum 13, and a brake spring 14. In the following description, the brake lining is referred to as "part a", the main brake arm 12 is referred to as "part B", the brake drum 13 is referred to as "part C", and the brake spring is referred to as "part D".
The operator 2 moves the line of sight 4 to bring the imaging ranges R1, R2, and R3 into the field of view in order, and the camera 3 records the imaging ranges R1, R2, and R3 in order. The video data 5 captured in the order of the imaging ranges R1, R2, and R3 is transmitted from the camera 3 to the maintenance work management apparatus 50 via the communication line 6. The operator terminal 20, which is held by the operator 2, is connected to the camera 3, and can display the imaging ranges R1 to R3 recorded by the camera 3. Further, the operator terminal 20 can acquire the recorded data 5 through the communication line 6, and start reproduction of the recorded data 5, or display or print a report of the maintenance operation.
The maintenance work management apparatus 50 includes a component name database D1, a component shape database D2, a relation database D3, a recorded image data storage database D4, and a work procedure database D5.
The component names D11 to D14 of "component a" to "component D" are registered in the component name database D1 (an example of a component name storage unit). As the component names of the respective components, the component name D11 is registered as "brake pad", the component name D12 is registered as "main brake arm", the component name D13 is registered as "brake drum", and the component name D14 is registered as "brake spring". In the present embodiment, a specific name of a component constituting the hoisting machine 1 as an elevator for performing maintenance work is referred to as a "component name".
The component shapes D21 to D24 of "component a" to "component D" are registered in the component shape database D2 (an example of a component shape storage unit). The part shapes D21 to D24 are registered as images showing the characteristic shapes of the "part a" to the "part D". In the present embodiment, the specific shape of the component is referred to as "component shape".
The association database D3 (an example of an association storage unit) stores the result of associating the part name with the part shape. The association is represented, for example, by connecting the component name D11 and the component shape D21 using the association of two arrows D31. Similarly, the association between the component names D12 to D14 and the component shapes D22 to D24 is represented by using the association D32 to D34 of the two arrows.
The recorded-video data storage database D4 (an example of a recorded-video data storage unit) stores recorded-video data. The maintenance work management apparatus 50 adds a part name tag (an example of a name tag), a part shape tag (an example of a shape tag), and a related tag to the recorded image data 5.
The work procedure database D5 (an example of a work procedure storage unit) stores work procedures required for maintenance work of the elevator. The extraction unit 54, which will be described later, refers to the work procedure when searching the recorded data storage database D4 for the work procedure of the maintenance work.
The manager terminal 9 displays the recorded image data 5 of the target shooting range from the recorded image data 5 by specifying the part name, the part shape, or the association between the part name and the part shape. For example, when the part name D11 and the part shape D21 are input as search keys, the manager 8 starts reproduction of the spoken message 10 of the "part a" at the manager terminal 9, and reflects the imaging range R2 of the part shape D21 of the part a as the extraction result 26. Therefore, the manager 8 can quickly select the targeted maintenance work and can view and confirm the maintenance work of the worker 2 from a distant place.
Fig. 4 is a block diagram showing an example of the internal configuration of the maintenance work management apparatus 50.
The maintenance work management device 50 includes the above-described databases D1 to D5 in addition to the name detection unit 51, the shape detection unit 52, the association unit 53, the extraction unit 54, and the report generation unit 55.
The component name database D1 stores component names D11 to D14 of components referred to by the name detector 51. The component shape database D2 stores component shapes D21 to D24 of the component referred to by the shape detector 52. The association database D3 stores associations D31 to D34 of the component names D11 to D14 and the component shapes D21 to D24 referred to by the association unit 53. The recorded data storage database D4 stores recorded data 5 to which a part name tag, a part shape tag, and a related tag are added as a start signal. Then, the work procedure database D5 stores the work procedure of the maintenance work. The work procedure includes, for example, an image obtained by imaging the status of the maintenance work, and the order of the part names when the worker 2 utters the sound 10.
The name detection unit 51 converts the text of the sound recorded in the video data 5 input from the camera 3 via the communication line 6, refers to the component name database D1, and detects the component name of the worker 2 who uttered and confirmed during the maintenance operation. Then, when the detected component name matches the component name registered in the component name database D1, the name detecting unit 51 adds a component name tag to the part of the recorded data 5 where the component name is detected. The specific name detected by the name detecting unit 51 may be a job name or the like in addition to the component name.
The shape detection unit 52 refers to the component shape database D2, and detects the shape of a component constituting the elevator to be subjected to the maintenance operation from the image recorded in the recorded image data 5. Then, when the detected part shape matches the part shape registered in the part shape database D2, the shape detection unit 52 adds a part shape label to the part of the recorded data 5 where the part shape is detected.
In the present embodiment, as shown in fig. 9 described later, the name detection unit 51 and the shape detection unit 52 perform processing in parallel, or the name detection unit 51 and the shape detection unit 52 may perform processing in this order, or the shape detection unit 52 and the name detection unit 51 may perform processing in this order.
The association unit 53 associates the component name and the component shape in advance, and if the timing of attaching the component name tag and the component shape tag to the video data 5 is within a predetermined period (for example, within 5 seconds), attaches the association tag based on the portion of the video data 5 to which the name tag or the shape tag is attached. The correspondence relationship representing the association between the part name and the part shape is stored in the association database D3. For example, when the part name tag added to the video data 5 is the part name D11 and the part shape tag is the part shape D21 within a predetermined period, the part name D11 and the part shape D21 are associated with each other by the association D31, and therefore, the association tag is added to the video data 5.
The extracting unit 54 extracts the part to which the related label is added from the recorded video data 5 in the recorded video data storage database D4 based on the reproduction request of the part to which the timing of the name label and the shape label are added, which is transmitted from the administrator terminal 9. At this time, the extracting unit 54 extracts the part to which the part name tag, the part shape tag, or the related tag is added, based on the reproduction request received from the administrator terminal 9. Then, the extraction unit 54 enables the manager terminal 9 to start the reproduction from the part to which the part name tag, the part shape tag, or the related tag is attached.
For example, as shown in fig. 10 described later, the extraction unit 54 receives a playback request including any one of "name only", "shape only", "name or shape", and "name and shape match" from the administrator terminal 9. Then, the extracting unit 54 transmits information indicating the portion to which the name tag, the shape tag, or the related tag is attached, which is extracted from the recorded data 5, to the administrator terminal 9 in response to the received reproduction request. The information transmitted to the administrator terminal 9 includes, for example, an image of a part to which a tag matching the extraction condition is added, and information of an elapsed time from the start time of the recorded data 5. This information is displayed as the extraction result 26 on the administrator terminal 9. The manager 8 operates the manager terminal 9 to select the extraction result 26, and the extraction unit 54 can extract the first recorded data 5 from the selected extraction result 26 and start reproduction by the manager terminal 9. The extraction result 26 transmitted to the manager terminal 9 may be displayed on the operator terminal 20, or the operator terminal 20 may initiate reproduction.
The extraction unit 54 can refer to the work procedure database D5 and combine the change in the image recorded in the recorded data 5 and the information related to the maintenance work to determine what kind of work procedure the work procedure is. The change of the image includes, for example, a case where the operator 2 gets in from the upper part of the car, a case where the operator gets in and out of the hoistway, and the like. The information related to the maintenance work includes a change in electrical control information indicating the timing at which the operator 2 turns the elevator power off or on. Along with such changes in the image and the information related to the maintenance work, the operator 2 confirms the addition of the name tag, the shape tag, or the related tag to the recorded data 5 by making a sound. Therefore, the extraction unit 54 refers to the work steps stored in the work step database D5, and determines the work steps that need to be confirmed in the maintenance work in the order of adding the name tag, the shape tag, or the related tag to the recorded image data 5. Then, the extraction unit 54 can preferentially perform the initial reproduction of the image of the job step that needs to be confirmed most in the administrator terminal 9.
The report generation unit 55 generates a report including an image of a portion extracted by the extraction unit 54 from the recorded video data 5 stored in the recorded video data storage database D4. The image added to the report may be not only the image of the portion to which the related tag is added, but also the image of the portion to which the name tag or the shape tag is added. The report is transmitted to the operator terminal 20 through the communication line 6, and the operator terminal 20 displays the report or can print the report by a portable printer, not shown, belonging to the operator terminal 20. In addition, the administrator terminal 9 can display the report.
Next, a hardware configuration of the computer C constituting the maintenance work management apparatus 50 will be described.
Fig. 5 is a block diagram showing a hardware configuration of the computer C.
The computer C is hardware used as a so-called computer. The computer C includes a CPU (Central Processing Unit) C1, a ROM (Read Only Memory) C2, a RAM (Random Access Memory) C3, a nonvolatile Memory C5, and a network interface C6, which are connected to a bus C4.
The CPU C1 reads out and executes the program codes of software for realizing the functions of the present embodiment from the ROM C2. The RAM C3 temporarily writes variables, parameters, and the like generated during arithmetic processing.
Examples of the nonvolatile memory C5 include a Hard Disk Drive (HDD), a Solid State Drive (SSD), a flexible Disk, an optical Disk, a magneto-optical Disk, a CD-ROM, a CD-R, a magnetic tape, and a nonvolatile memory. The nonvolatile memory C5 stores therein an Operating System (OS) and various parameters, as well as a program for causing the computer C to function. The ROM C2 and the nonvolatile memory C5 are used as an example of a computer-readable non-transitory recording medium in which programs, data, and the like necessary for the CPU C1 to operate are recorded and programs executed by the computer C are stored. Therefore, the program is permanently stored in the ROM C2 or the nonvolatile memory C5.
The Network Interface C6 can transmit and receive various data between devices via the communication line 6 to which the terminal is connected, for example, using an NIC (Network Interface Card) or the like. Therefore, the maintenance work management apparatus 50 can receive the video data 5 from the camera 3 through the network interface C6, and transmit the video data 5 or the extraction result 26 to the administrator terminal 9 or the worker terminal 20.
Fig. 6 is an explanatory diagram showing an example of a part name tag, a part shape tag, and a related tag added to the recorded data 5.
The recording data 5 shown in fig. 6 indicates data obtained by recording the maintenance work by the camera 3 for one hour. The video recording by the camera 3 is started in accordance with the start of the maintenance work, and the video recording by the camera 3 is ended in accordance with the end of the maintenance work. Therefore, the position of the recorded image data 5 to which the component name tag, the component shape tag, and the related tag are added can be specified by the elapsed time t based on the start of the job.
The timing of adding the part shape label when the operator 2 directs the line of sight 4 to the object to be maintained is made earlier than the timing of adding the part name label when the operator 2 performs the sound confirmation. If the difference between the timing at which the part shape tag is added and the timing at which the part name tag is added is within a predetermined period (for example, within 5 seconds) indicated by a broken line square in the figure, the association unit 53 adds the association tag to the recorded data 5. The portion to which the related label is added is set as the reproduction start portion 61. The administrator 8 can arbitrarily change the predetermined period by operating the management terminal 9. In fig. 6, only one part shape label is shown in a predetermined period, and when a plurality of part shape labels are included in the predetermined period, at least one related label may be added in the predetermined period. In addition, when a plurality of part shape tags are included in the same image, if one part shape tag that matches the part name tag added within a predetermined period is included among the plurality of part shape tags, an associated tag may be added. In the method of determining the predetermined period, the animation may be divided for each predetermined period, and each section may be set to one predetermined period, or the difference (absolute value) between the time when the part name tag is attached and the time when the part shape tag is attached may be set to a predetermined value (for example, 5 seconds) or less. The latter method can flexibly cope with the timing deviation between the additional part shape tag and the part name tag.
The same applies to the case where the timing at which the part name tag is attached is earlier than the timing at which the part shape tag is attached. That is, if the difference between the timing at which the component shape tag is added and the timing at which the component name tag is added is within a predetermined period (for example, within 5 seconds) indicated by a broken-line square in the figure, the association unit 53 adds the association tag to the recorded image data 5. The portion to which the related label is added is set as the regeneration start portion 62.
Here, the portion where the timing at which the component name tag is added coincides with the timing at which the component shape tag is added is a portion where the difference time between the timing at which the component name tag is added and the timing at which the component shape tag is added in the video data 5 is within a predetermined period. For example, when the component name is uttered within 5 seconds after the line of sight 4 of the operator 2 is directed to the brake lining 11, or when the line of sight 4 of the operator 2 is directed to the brake lining 11 within 5 seconds after the uttering of the component name is performed, the timing at which the component shape label is attached and the timing at which the component name label is attached are processed to match each other. Then, an association tag is attached in accordance with a position earlier than the timing at which the component shape tag or the component name tag is attached. Further, it is not necessary to attach the related label at any timing of the timings of attaching the part shape label or the part name label, and the effect of the present invention can be obtained even if the related label is attached at a position several seconds before the timing of attaching the certain label, for example.
Therefore, when the difference between the timing at which the part shape tag is added to the video data 5 and the timing at which the part name tag is added exceeds the predetermined period, the associated tag is not added to the video data 5. For example, if a part name tag is not attached within a predetermined period after a part shape tag is previously attached, only the part shape tag is attached to the video data 5. The portion to which the part shape label is attached is set as a regeneration start portion 63. Similarly, if the component shape tag is not attached within a predetermined period after the component name tag is attached, only the component name tag is attached to the recorded data 5. The part to which the part name label is attached is set as a reproduction start part 64.
Fig. 7 is an explanatory diagram showing an example of the extraction condition setting screen W1.
The extraction condition setting screen W1 displayed on the manager terminal 9 includes a work procedure selection area W11, a part name selection area W12, a shape selection area W13, a work elapsed time input area W14, and an extraction condition selection area W15.
The job step selection area W11 can select a job step through a pull-down menu.
The part name selection field W12 is capable of selecting a part name through a pull-down menu.
The shape selection area W13 is capable of selecting a part shape by an icon button representing the part shape.
The job elapsed time input area W14 can input an arbitrary time from the recording start time of the recorded data 5 as the job elapsed time.
The extraction condition selection area W15 can select extraction conditions indicated by only the part name, only the part shape, the part name or the part shape, and the matching buttons. In order to select the extraction condition selection region W15, it is necessary to select any one of the regions W11 to W14. Further, if a work procedure is selected in the work procedure selection area W11, a portion in which a specific part name is uttered or a part shape is photographed at the selected work procedure in the maintenance work recorded in the recorded image data 5 is extracted and started to be reproduced. If the operation step is not selected, a portion in which a specific part name is uttered or a part shape is photographed is extracted from all the recorded data 5 and is initially reproduced. Further, if the work elapsed time is input in the work elapsed time input area W14, the work performed after the work elapsed time is extracted and the regeneration is started.
When the execution button W16 is pressed, an image is extracted from the recorded data 5 in accordance with the extraction condition selected by the extraction condition selection area W15.
When the "only part name" button is pressed from the extraction condition selection area W15, the part to which the part name label selected in the part name selection area W12 is added is extracted. In fig. 6, the regeneration start sites 61, 62, 64 are extracted.
When the "only component shape" button is pressed, the portion to which the component shape label selected in the shape selection area W13 is added is extracted. In fig. 6, the regeneration start sites 61, 62, 63 are extracted.
When the "part name or part shape" button is pressed, the part to which the part name label selected in the part name selection area W12 is added and the part to which the part shape label selected in the shape selection area W13 is added are extracted. In fig. 6, the regeneration start sites 61, 62, 63, 64 are extracted.
When the "match" button is pressed, a part to which a related label that associates the part name label with the part shape label is added is extracted. In fig. 6, the regeneration start sites 61, 62 are extracted.
The extraction result display area W17 displays the extraction result 26 of the image extracted from the recorded data 5 by the extraction unit 54 according to the extraction conditions. In this example, the operator 2 is shown to sound "part a" and to reflect an image of the part shape D21 of the part a in the imaging range R2. In some cases, a plurality of images are displayed in the extraction result display area W17. The manager 8 selects the image displayed in the extraction result display area W17, and starts the initial reproduction of the recorded data 5 from the time point when the selected image is displayed.
Fig. 8 is an explanatory diagram showing an operation status of the maintenance work management system 30.
While the worker 2 performs the maintenance operation, the camera 3 captures images of the imaging ranges R1 to R3. Then, the operator utters the "component a" 10 every time the shooting ranges R1 to R3 are switched, but actually only the shooting range R2 of the component a is reflected in the recorded video data 5.
The manager 8 operates the manager terminal 9, specifies the part name D11 and the part shape D21 of the part a as the search key 25, and presses the match button shown in fig. 7. At this time, the extraction result of the shooting range R2 including the part shape D21 in which the utterance 10 of the "part a" was made is extracted from the recorded video data 5 is displayed on the manager terminal 9. Then, the manager 8 can select the extraction result 26 to start the reproduction of the recorded data 5.
Further, when the part to which the part name label is attached is subjected to the initial reproduction, the part name can be displayed on the manager terminal 9. In addition, when the part shape label or the related label is added to the part to be played back at the beginning, the part shape can be highlighted on the manager terminal 9. For example, the component shape may also be displayed by blinking the component shape or using a color different from the surrounding color so that the manager 8 can easily grasp the component shape of the component.
Next, a processing example of the maintenance work management system 30 will be described with reference to fig. 9 and 10.
Fig. 9 is a flowchart showing an example of the label attachment to the recorded data 5 by the maintenance work management system 30.
First, when the operator 2 turns on the power button of the camera 3, the camera 3 starts shooting (S1), and thereafter, the operator 2 starts maintenance work (S2). Then, the camera 3 transmits the image recording data 5 in which the line of sight 4 of the worker 2 is set as the image capturing range to the maintenance work management apparatus 50 (S3).
The name detection unit 51 searches the part name database D1 for the part name detected by text conversion of the utterance 10 recorded in the recorded data 5, and detects the part name (S4). Then, the name detection unit 51 adds a component name tag to the recorded data 5 (S5).
The shape detection unit 52 searches the component shape database D2 for the component shape extracted from the image recorded in the recorded image data 5, and detects the component shape (S6). Then, the shape detection unit 52 adds a component shape tag to the recorded data 5 (S7).
Next, the association unit 53 determines whether or not the timing at which the component name tag is added matches the timing at which the component shape tag is added (S8). As described above, "match" means that the part shape tag and the part name tag linked by the link database D3 as shown in fig. 6 are added to the video data 5 so that the added timing is within the predetermined period.
If the timing of the additional component name tag does not match the timing of the additional component shape tag (no at S8), the process proceeds to step S10 without adding a related tag to the recorded data 5. When the timing at which the component name tag is added matches the timing at which the component shape tag is added (S8, yes), the association unit 53 adds an association tag to the recorded data 5 (S9). Then, the association unit 53 stores the recorded video data 5 in the recorded video data storage database D4 (S10), and ends the present process.
Fig. 10 is a flowchart showing an example of the operation method of the administrator terminal 9.
First, the manager 8 operates the manager terminal 9 to start viewing the recorded data 5 (S11). At this time, the extraction condition setting screen W1 shown in fig. 7 is displayed on the administrator terminal 9. Then, the administrator 8 inputs search targets in the areas W11 to W14 of the extraction condition setting screen W1 (S12). Thereafter, the retrieval target is selected from the extraction condition selection area W15, and the execution button W16 is pressed, whereby a regeneration request is transmitted from the administrator terminal 9 to the maintenance work management apparatus 50. The extraction unit 54 searches for a portion matching the reproduction request from the recorded data 5 stored in the recorded data storage database D4 in response to the reproduction request.
Here, the extraction unit 54 determines whether or not the extraction condition selected from the extraction condition selection area W15 is "part name only" (S13). When the extraction condition is "only the part name" (yes at S13), the extraction unit 54 extracts only the part to which the part name is uttered, and displays the extraction result 26 as the start of all the parts in the administrator terminal 9 (S14).
When the extraction condition is not the "only component name" (no at S13), the extraction unit 54 determines whether or not the extraction condition selected from the extraction condition selection region W15 is the "only component shape" (S15). In the case of "part shape only" (yes at S15), the extraction unit 54 extracts only the portion where the part shape is reflected, and displays all the extraction results 26 at the administrator terminal 9 as the start (S16).
When the extraction condition is not "only the component shape" (no at S15), the extraction unit 54 determines whether or not the extraction condition selected from the extraction condition selection region W15 is "the component name or the component shape" (S17). In the case of "the part name or the part shape" (yes at S17), the extraction unit 54 extracts both the part from which the part name is uttered and the part from which the part shape is reflected, and displays all the extracted results 26 at the administrator terminal 9 as the start (S18).
If the extraction condition is not the "component name or component shape" (no at S17), the extraction condition selected by the extraction unit 54 from the extraction condition selection region W15 is that the "component name and component shape match" (S19). In this case, a part where the part name is uttered is extracted and a part where the part shape is reflected (a part to which a related label is attached), and the extraction result 26 is displayed in the manager terminal 9 as a start (S20).
Next, the flow of the actual maintenance work will be described with reference to fig. 11 and 12. In fig. 11 and 12, common reference numerals indicating the operation steps (1) to (7) are assigned. Here, the operator 2 cleans the brake 22 of the hoisting machine 1 in a disassembled manner.
Fig. 11 is an explanatory diagram showing a case where the worker 2 performs work at the work site.
Fig. 12 is an explanatory diagram showing an example of transition of a screen captured by the camera 3.
(1) First, the operator 2 directs the line of sight 4 to the control panel 21 and cuts off the main power supply of the control panel 21. At this time, in the imaging range R11, the situation where the operator cuts off the main power supply is reflected.
(2) Next, the operator 2 looks at the line 4 toward the brake 22 and visually inspects the brake 22. At this time, the stopper 22 is reflected in the shooting range R12.
(3) Next, the operator 2 visually inspects the brake lining 11 and the main brake arm 12 with looking the line 4 toward the brake lining 11 and the main brake arm 12. At this time, the shapes of the brake lining 11, the main brake arm 12, the brake drum 13, and the brake spring 14 are reflected in the imaging range R13.
(4) Next, the operator 2 looks at the line 4 toward the brake spring 14, and takes out the brake spring 14 from the main brake arm 12. At this time, the shapes of the brake spring 14, the brake lining 11, and the main brake arm 12 taken out are reflected in the imaging range R14.
(5) Next, the operator 2 sets the main brake arm 12 upside down and directs the line of sight 4 toward the brake lining 11. At this time, in the shooting range R15, the shapes of the brake lining 11 and the main brake arm 12 are reflected.
(6) Next, the operator 2 takes out the brake lining 11 from the main brake arm 12, and visually inspects the brake lining 11 with looking 4 toward the taken-out brake lining 11. At the same time, the operator 2 produces a sound 10 indicating the result of the inspection. At this time, the sound confirmation of "part a confirmation" is recorded in the recorded data 5. In the imaging range R16, the shapes of the components of the brake lining 11 and the main brake arm 12 that are taken out are reflected.
(7) Subsequently, the operator 2 finishes the visual inspection of the brake lining 11, and shifts to the next step. At this time, the image capturing range R17 shows that the process has moved to the next step.
In this way, the continuous operation steps (1) to (7) appear in one piece of recorded data 5. A part name tag, a part shape tag, and a related tag are added to the recorded data 5. For example, a part name label of the brake lining 11 is attached at the timing of the working step (6). Further, the part shape label of the brake lining 11 is attached at the timing of the operation steps (3) to (6). Then, the label associated with the brake lining 11 is attached at the timing of the working step (6).
Fig. 13 is an explanatory diagram showing an example of display of the report display screen W2.
The report display screen W2 includes a building photograph W21, a report destination detailed information column W22, a worker photograph W23, a report source detailed information column W24, and a work photograph W25.
A photograph of a building is displayed in the building photograph W21, and an elevator for which maintenance work is performed is installed in the building.
In the report destination detail information field W22, detail information of the report destination such as the delivery destination of the report, the building name, and the equipment name is displayed.
The worker photograph W23 shows a photograph of the face of the worker 2.
In the report source detailed information field W24, a report source company name, a telephone number, a report date, a worker name, a telephone number, and the like are displayed.
A photograph of a component that has been replaced or the like during the maintenance operation is displayed in the work photograph W25. The photograph is, for example, an image showing a portion to which the related tag is attached or an image showing a situation before and after replacement of the component. In the example shown in fig. 13, the old brake lining 11 is taken out from the main brake arm 12 and a new brake lining 11 is attached to the main brake arm 12 as shown by the sequential photographs.
The report generation unit 55 can display a report display screen W2 on the administrator terminal 9 or the worker terminal 20. Further, the operator terminal 20 can print the report in the same format as the report display screen W2 by the portable printer. In this case, the printed report is delivered from the operator 2 to the building owner or the like. The report generation unit 55 can also transmit the contents displayed on the report display screen W2 to the mail address owned by the building owner by mail or the like.
In the maintenance work management system 30 according to the embodiment described above, the manager 8 searches for a portion where the part name tag and the part shape tag related to the maintenance work match, and starts the initial reproduction from the portion to which the related tag is added. Therefore, the manager 8 can quickly find the desired part to be browsed. In this case, the part where the part name tag and the part shape tag coincide has a margin for a predetermined period, and thus the related tag can be easily attached. Therefore, the manager 8 can further improve the accuracy of the site to be browsed.
In this way, the manager 8 can easily manage the contents of the maintenance work. In addition, since the work procedure is represented by a continuous photograph in a report delivered to the building owner, the building owner can easily confirm the work result.
[ modified examples ]
The extraction unit 54 can also modularize a specific work procedure in the maintenance work as the most important work to be managed by the administrator 8. For example, the series of operation steps (3) to (6) shown in fig. 11 and 12 are collectively referred to as a "component a decomposition operation". The case where a series of operation steps is thus combined is referred to as "modularization". The extraction unit 54 can store a series of modularized work steps in the work step database D5. Then, the extraction unit 54 transmits the start and end positions of the modularized series of jobs to the administrator terminal 9. Therefore, the manager 8 can quickly check the start and end of the job to be managed.
Here, when the operator 2 performs a work in a step different from the step after the modularization, the component shape tags are added to the video data 5 in an order different from the order of the component shape tags added to the video data 5 in the step after the modularization. Therefore, the extraction unit 54 refers to the work procedure of the modularized maintenance work stored in the work procedure database D5, and displays a caution prompt indicating that the work procedure of the maintenance work performed by the operator 2 is different from the work procedure of the modularized maintenance work on the operator terminal 20. This allows the operator 2 to pay attention to the fact that the operation is performed in the wrong operation step, and to perform the operation again in the correct operation step.
It is to be understood that the present invention is not limited to the above-described embodiments, and various other application examples and modifications can be made without departing from the spirit of the present invention described in the claims.
For example, the above-described embodiments have been described in detail and specifically with reference to the configurations of the apparatus and the system in order to explain the present invention in an understandable manner, but the present invention is not limited to the embodiments having all the configurations described. In addition, a part of the structure of the embodiment described herein can be replaced with the structure of another embodiment, and the structure of another embodiment can be added to the structure of a certain embodiment. In addition, it is possible to add, remove, and replace a part of the configuration of each embodiment with another configuration.
The control lines and the information lines are considered to be necessary for the description, but the control lines and the information lines are not limited to the products which are required to represent the entire control lines and the information lines. Virtually all structures can be considered interconnected.
Description of the symbols
1: traction machine, 3: camera, 5: video data, 9: manager terminal, 20: work terminal, 25: search key, 26: extraction result, 30: maintenance work management system, 50: maintenance work management device, 51: name detection unit, 52: shape detection unit, 53: association unit, 54: extraction unit, 55: report generation unit, D1: part name database, D2: part shape database, D3: association database, D4: video data storage database, D5: a database of work steps.
Claims (7)
1. A maintenance work management system is characterized by comprising:
an imaging device that images maintenance work of an elevator and generates image recording data including images and sounds related to the maintenance work;
a maintenance work management device that is connected to the imaging device via a communication line and acquires the image recording data from the imaging device; and
a first terminal that reproduces the video data acquired from the maintenance work management apparatus,
the maintenance work management device includes:
a name detection unit that performs text conversion on the sound recorded in the video recording data to detect a specific name in the maintenance work, and attaches a name tag to a portion of the video recording data where the specific name is detected;
a shape detection unit that detects a specific shape of the elevator from the image recorded in the recorded video data, and adds a shape tag to a portion of the recorded video data where the specific shape is detected;
a correlation unit that correlates the specific name and the specific shape in advance, and adds a correlation label based on a portion to which the name label or the shape label is added when a timing at which the name label and the shape label are added to the recorded image data is within a predetermined period;
a recorded image data storage unit that stores the recorded image data to which the name tag, the shape tag, and the associated tag are added; and
an extracting unit that extracts the part to which the related tag is added from the video data stored in the video data storage unit based on a reproduction request of the part to which the timings of the name tag and the shape tag are added, the reproduction request being transmitted from the first terminal, and causes the first terminal to start reproduction from the part to which the related tag is added.
2. The maintenance work management system according to claim 1,
the extracting unit transmits, to the first terminal, information indicating a portion to which the name tag, the shape tag, or the related tag is added, which is extracted from the recorded video data, in accordance with the reproduction request including any one of the specific name alone, the specific shape alone, the specific name or the specific shape, and timing coincidence between the specific name and the specific shape, extracts the recording data at the beginning based on the information selected by the first terminal, and causes the first terminal to perform the initial reproduction.
3. The maintenance work management system according to claim 2,
further comprises a work procedure storage unit for storing the work procedure of the maintenance work,
the extracting unit refers to the work procedure stored in the work procedure storage unit, determines the work procedure that needs to be confirmed in the maintenance work in the order in which the name tag, the shape tag, or the related tag is added to the recorded image data, and causes the first terminal to start the initial playback from a location indicating the determined work procedure.
4. The maintenance work management system according to claim 3,
further comprising a second terminal for acquiring the video data via the communication line, performing initial reproduction of the video data, and displaying or printing a report of the maintenance job,
the maintenance work management device includes a report generation unit that generates the report including the image of the portion extracted by the extraction unit.
5. The maintenance work management system according to claim 4,
the extraction unit modularizes the operation steps of the maintenance operation before and after the addition of the associated tag, stores the modularized operation steps of the maintenance operation in the operation step storage unit, and outputs a reminder to the second terminal when the operation steps of the maintenance operation other than the maintenance operation are different from the modularized operation steps of the maintenance operation.
6. The maintenance work management system according to any one of claims 1 to 5,
the portion to which the name tag and the shape tag are added is a portion in which a time difference between the timing to which the name tag is added and the timing to which the shape tag is added in the video data is within the predetermined period.
7. A maintenance work management device is characterized by comprising:
a name detection unit that is connected to an imaging device via a communication line, the imaging device imaging a maintenance operation of an elevator and generating video data including an image and a sound related to the maintenance operation, the name detection unit detecting a specific name in the maintenance operation by text conversion of the sound recorded in the video data acquired from the imaging device, and attaching a name tag to a portion of the video data where the specific name is detected;
a shape detection unit that detects a specific shape of the elevator from the image recorded in the recorded video data, and adds a shape tag to a portion of the recorded video data where the specific shape is detected;
a correlation unit that correlates the specific name and the specific shape in advance, and adds a correlation label based on a portion to which the name label or the shape label is added when a timing at which the name label and the shape label are added to the recorded image data is within a predetermined period;
a recorded image data storage unit that stores the recorded image data to which the name tag, the shape tag, and the associated tag are added; and
and an extracting unit that extracts the part to which the related tag is added from the video data stored in the video data storage unit based on a reproduction request of the part to which the timings of the name tag and the shape tag are matched, the reproduction request being transmitted from a first terminal that reproduces the video data, and causes the first terminal to start reproduction from the part to which the related tag is added.
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| JP2016173327A JP6530357B2 (en) | 2016-09-06 | 2016-09-06 | Maintenance work management system and maintenance work management device |
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| JP2018041183A (en) | 2018-03-15 |
| JP6530357B2 (en) | 2019-06-12 |
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