CN107798629A - A kind of hotel's intelligent self-service moves in system - Google Patents

A kind of hotel's intelligent self-service moves in system Download PDF

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Publication number
CN107798629A
CN107798629A CN201710859366.8A CN201710859366A CN107798629A CN 107798629 A CN107798629 A CN 107798629A CN 201710859366 A CN201710859366 A CN 201710859366A CN 107798629 A CN107798629 A CN 107798629A
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China
Prior art keywords
module
hotel
self
service
controller
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CN201710859366.8A
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Chinese (zh)
Inventor
曾建科
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Guangzhou Chujie Information Technology Co Ltd
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Guangzhou Chujie Information Technology Co Ltd
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Priority to CN201710859366.8A priority Critical patent/CN107798629A/en
Publication of CN107798629A publication Critical patent/CN107798629A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06KGRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
    • G06K17/00Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
    • G06K17/0022Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisious for transferring data to distant stations, e.g. from a sensing device

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  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Economics (AREA)
  • Health & Medical Sciences (AREA)
  • General Engineering & Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a kind of hotel's intelligent self-service to move in system,It is related to hotel self-service service technology field,Including client,Hotel self-service machine and server,Server is uploaded to after client typing dweller's information,The identity information and hotel room information of server storage dweller,Controller is provided with hotel self-service machine,Hotel self-service machine is provided with identification card reading module,Payment module,CUSTOM HOUSE HOTEL provides module,Supplement module with money,Video recording and face recognition module,Advertisement playing module,Print module and working state monitoring module,Identification card reading module,Payment module,CUSTOM HOUSE HOTEL provides module,Supplement module with money,Video recording and face recognition module,Advertisement playing module,Print module and working state monitoring module are connected with controller,Controller is connected with server,Hotel self-service machine is provided with CUSTOM HOUSE HOTEL and provides mouth and voucher printing outlet,This invention,Enhance tenant moves in experience,Save personnel cost,So as to lift the overall efficiency in hotel.

Description

A kind of hotel's intelligent self-service moves in system
Technical field
The present invention relates to hotel self-service service technology field, more particularly to a kind of hotel's intelligent self-service moves in system.
Background technology
It was predicted that arriving the year two thousand twenty, travel in China immigration number is up to 2.1 hundred million person-times;Foreign exchange earningss from international tourism 58,000,000,000 Dollar, the RMB of revenue from domestic tourism 2.1 trillion, tourist industry total income will be more than 2.5 trillion RMB, equivalent to domestic production The 8-11% of total value, the pillar industry that tourist industry will really turn into China's national economy.Main foundation as tourist industry is set Apply, hotel's quantity of travelling and service quality are one of horizontal important symbols of tourism development, and hotel industry is that tourist industry is important Part.With the fast development of China's tourist industry, the coming years will be the gold period of hotel industry accelerated development. The hotel industry industry emerging as one, the critical role in national economy increasingly show.It has become China's tourist industry Extremely important part, turn into China's economic development, the window of reform and opening-up.Under this overall background, inside hotel industry Fiercer market competition is faced with, the direction of competition develops into " service competition " by past " Commodity Competition ", carried While rising the service quality and service quality in hotel, increasingly increased cost how is controlled, it is all hotels to improve efficiency-cost ratio The matter of utmost importance that operator faces with manager.
For above-mentioned a variety of, by the analysis of making thorough investigation and study to hotel industry, with reference to enterprise's intrinsic advantage, tool has been developed There are distinct industry characteristic hotel intelligent self-service machine series products, improve service quality for hotel, lifting managerial skills have started one The new selection of kind.The product mainly solves problems with:
1st, hotel self-service is moved in, and improves the efficiency that tenant handles hotel occupancy, and experience is moved in enhancing;
2nd, under the overall background that mobile Internet flourishes, give full play to hotel reservation on line and move in phase with self-service under line With reference to new service mode, lifted hotel's overall quality of service;
3rd, it is difficult to solve traditional hotel's personal management, human cost height, the input of moderate reduction hotel personnel cost, lifting enterprise Industry running efficiency;
4th, in face of the challenge of information age, improved enterprise management using technological meanses, provided for enterprise management decision making Technical support;
5th, with reference to the concept of big data, combining information distribution technology, platform is provided for the marketing of hotel's accurate advertisement.
The content of the invention
The technical problems to be solved by the invention are to provide a kind of hotel's intelligent self-service and move in system, to solve prior art In caused above-mentioned multinomial defect.
To achieve the above object, the present invention provides following technical scheme:A kind of hotel's intelligent self-service moves in system, including Client, hotel self-service machine and server, server, server storage dweller are uploaded to after client typing dweller's information Identity information and hotel room information, is provided with controller in the hotel self-service machine, the hotel self-service machine is provided with body Part identification card reading module, payment module, CUSTOM HOUSE HOTEL provide module, supplement module, video recording and face recognition module, advertisement broadcasting mould with money Block, print module and working state monitoring module, the identification card reading module, payment module, CUSTOM HOUSE HOTEL are provided module, supplemented with money Module, video recording and face recognition module, advertisement playing module, print module and working state monitoring module are connected with controller Connect, the controller is connected with server, and the hotel self-service machine is provided with CUSTOM HOUSE HOTEL and provides mouth and voucher printing outlet.
Preferably, the video recording and face recognition module and public security background network of putting on record are connected.
Preferably, the payment module supports the mobile payment function of Unionpay and main flow.
Preferably, in addition to infrared human body induction module, infrared human body induction module are connected with controller, leaned in someone When near, hotel self-service machine is self-service to be switched to main interface.
Preferably, the print module is thermosensitive printing device.
Preferably, the working state monitoring module is LED state indicator lamp.
Preferably, ups power is additionally provided with the hotel self-service machine, ups power is electrical with controller
Connection, after supporting power-off, it can normally sell card taking operation.
It is using technical scheme beneficial effect:It is man-machine that hotel's intelligent self-service of the present invention moves in system combination Interaction technique, face recognition technology, intelligent control technology, infrared induction technology etc., software is by getting through Unionpay, Alipay, The payment interface at wechat end, it can select room with self-service completion identification, self-help payment, continue room, self-service hair CUSTOM HOUSE HOTEL, card of checking out etc. Operation, enhance tenant moves in experience, saves personnel cost, makes the degree of adhesion between tenant and hotel even closer, so as to The overall efficiency in hotel is lifted, hotel's intelligent self-service moves in system and has been successfully applied to hundreds of middle and high ends hotel, caused good Good economic benefit and social benefit, obtains the consistent accreditation of user enterprise.
Brief description of the drawings
Fig. 1 is the schematic diagram of the hotel self-service machine of the present invention;
Fig. 2 is the theory diagram of the present invention.
Wherein, 1- hotel self-services machine, 2- vouchers printing outlet, 3- CUSTOM HOUSE HOTELs provide mouth.
Embodiment
Below by the description to embodiment, the embodiment of the present invention is described in further detail, with side Those skilled in the art is helped to have more complete, accurate and deep understanding to inventive concept of the invention, technical scheme.
System, including client, hotel self-service are moved in reference to Fig. 1 and Fig. 2 a kind of hotel's intelligent self-service provided by the invention Machine 1 and server, are uploaded to server after client typing dweller's information, the identity information of server storage dweller and Hotel room information, the hotel self-service machine 1 is interior to be provided with controller, and the hotel self-service machine 1 is provided with identification Card Reader mould Block, payment module, CUSTOM HOUSE HOTEL provide module, supplement with money module, video recording and face recognition module, advertisement playing module, print module and Working state monitoring module, the identification card reading module, payment module, CUSTOM HOUSE HOTEL provide module, supplement module, video recording and people with money Face identification module, advertisement playing module, print module and working state monitoring module are connected with controller, the controller It is connected with server, the hotel self-service machine 1 is provided with CUSTOM HOUSE HOTEL and provides mouth 3 and voucher printing outlet 2.
In the present embodiment, the video recording and face recognition module and public security background network of putting on record are connected.
In the present embodiment, the payment module supports the mobile payment function of Unionpay and main flow.
In the present embodiment, in addition to infrared human body induction module, infrared human body induction module are connected with controller, are having People close to when, hotel self-service machine 1 is self-service to be switched to main interface.
In the present embodiment, the print module is thermosensitive printing device.
In the present embodiment, the working state monitoring module is LED state indicator lamp.
In the present embodiment, ups power is additionally provided with the hotel self-service machine 1, ups power is electrically connected with controller, branch After holding power-off, card taking operation can be normally sold.
Hotel's intelligent self-service provided by the invention moves in system, the design of hommization, combining with digital control technique, industrial design Theory, allows product more hommization, easy to operate, by using 10 newest capacitance touching control technologies, product is possessed most The touch experience of flow, is uploaded to server after client typing dweller's information, the identity information of server storage dweller and Hotel room information, have on hotel self-service machine 1 identification card reading module, payment module, CUSTOM HOUSE HOTEL provide module, supplement with money module, Video recording and face recognition module, advertisement playing module, print module and working state monitoring module, tenant is in predetermined room on the net Between in the case of, carried out by Quick Response Code, identifying code, cell-phone number, CUSTOM HOUSE HOTEL (or coding of getting tickets) by identification card reading module Checking is got tickets, and is provided module by hotel's intelligent self-service computer room card and provided CUSTOM HOUSE HOTEL automatically, and whole process is smooth, and interim card, is not supplemented with money Module supports to pay using interchanger and pay-us-you-go plan, carries out supplementing with money for the special CUSTOM HOUSE HOTEL in hotel and continues to live, video recording and face are known Other module, by the face alignment on backstage of putting on record with public security, ensure the security in hotel, record a video and mainly rely on high-definition camera, Realize the recording function of process of exchange, it is ensured that the security of transaction, advertisement playing module provide advertising function for hotel, use Combining information distribution technology, it is hotel's essence with reference to the concept of big data in issue promotional videos, action message, emergency information etc. Quasi- advertisement marketing provides platform.Print module relies on the thermosensitive printing device built in hotel's intelligent self-service machine, prints transaction voucher, Payment module supports the mobile payment function of Unionpay and main flow, such as wechat, Alipay, sudden strain of a muscle pair etc., pays convenient, infrared human body sense Module is answered by built-in high-precision infrared inductor, someone close to when, it is self-service to be switched to main interface, lift experience sense, Working state monitoring module is by LED state indicator lamp, and whether normal, hotel self-service machine if can analyze the working condition of each module Ups power is also equipped with 1 back-up source function is provided, after supporting power-off, can normally sell card taking operation.
System combination human-computer interaction technology is moved in based on above-mentioned, of the invention hotel's intelligent self-service, face recognition technology, Intelligent control technology, infrared induction technology etc., software is by getting through Unionpay, and Alipay, the payment interface at wechat end can be certainly Help and complete identification, select room, self-help payment, continue the operation such as room, self-service hair CUSTOM HOUSE HOTEL, card of checking out, enhance tenant moves in body Test, save personnel cost, make the degree of adhesion between tenant and hotel even closer, so as to lift the overall efficiency in hotel, hotel Intelligent self-service moves in system and has been successfully applied to hundreds of middle and high ends hotel, caused good economic benefit and social benefit, Obtain the consistent accreditation of user enterprise.
Obviously present invention specific implementation is not subject to the restrictions described above, as long as employing the methodology and skill of the present invention Art scheme carry out various unsubstantialities improvement, or it is not improved by the present invention design and technical scheme directly apply to it Its occasion, within protection scope of the present invention.

Claims (7)

1. a kind of hotel's intelligent self-service moves in system, it is characterised in that:It is described including client, hotel self-service machine and server Server, the identity information and hotel room information of server storage dweller, institute are uploaded to after client typing dweller's information State and controller is provided with hotel self-service machine, the hotel self-service machine is provided with identification card reading module, payment module, CUSTOM HOUSE HOTEL hair Amplification module, supplement module, video recording and face recognition module, advertisement playing module, print module and working state monitoring module, institute with money Identification card reading module, payment module, CUSTOM HOUSE HOTEL is stated to provide module, supplement module, video recording and face recognition module, advertisement broadcasting with money Module, print module and working state monitoring module are connected with controller, and the controller is connected with server, described Hotel self-service machine is provided with CUSTOM HOUSE HOTEL and provides mouth and voucher printing outlet.
2. hotel's intelligent self-service according to claim 1 moves in system, it is characterised in that:The video recording and recognition of face mould Block and public security background network of putting on record are connected.
3. hotel's intelligent self-service according to claim 1 moves in system, it is characterised in that:The payment module supports Unionpay And the mobile payment function of main flow.
4. hotel's intelligent self-service according to claim 1 moves in system, it is characterised in that:Also include infrared human body sensing mould Block, infrared human body induction module are connected with controller, someone close to when, hotel self-service machine is self-service to be switched to main interface.
5. hotel's intelligent self-service according to claim 1 moves in system, it is characterised in that:The print module is beaten for temperature-sensitive Printing apparatus.
6. hotel's intelligent self-service according to claim 1 moves in system, it is characterised in that:The working state monitoring module For LED state indicator lamp.
7. hotel's intelligent self-service according to claim 1 moves in system, it is characterised in that:Also set in the hotel self-service machine There is ups power, ups power is electrically connected with controller, after supporting power-off, can normally sell card taking operation.
CN201710859366.8A 2017-09-21 2017-09-21 A kind of hotel's intelligent self-service moves in system Pending CN107798629A (en)

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Application Number Priority Date Filing Date Title
CN201710859366.8A CN107798629A (en) 2017-09-21 2017-09-21 A kind of hotel's intelligent self-service moves in system

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Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108717759A (en) * 2018-08-14 2018-10-30 新新人类(北京)科技有限公司 A kind of hotel's self-auxiliary device
CN108961100A (en) * 2018-07-05 2018-12-07 邱云 A kind of unattended hotel service system and method
CN109754542A (en) * 2018-11-19 2019-05-14 郑州乾正自动化科技有限公司 Independently handle robot system in wisdom hotel
CN113516804A (en) * 2021-04-13 2021-10-19 海南科微软件技术有限公司 Hotel check-in management system

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104637197A (en) * 2015-03-06 2015-05-20 聂采霞 Hotel self-help check-in terminal system
CN104915795A (en) * 2015-07-03 2015-09-16 成都怡云科技有限公司 Hotel self-help check-in management system and hotel self-help check-in management method
CN105741199A (en) * 2016-01-25 2016-07-06 浪潮软件集团有限公司 Hotel service self-service terminal, system and method
CN205405689U (en) * 2016-02-14 2016-07-27 华北理工大学 Hotel trades card by oneself and moves in terminal

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104637197A (en) * 2015-03-06 2015-05-20 聂采霞 Hotel self-help check-in terminal system
CN104915795A (en) * 2015-07-03 2015-09-16 成都怡云科技有限公司 Hotel self-help check-in management system and hotel self-help check-in management method
CN105741199A (en) * 2016-01-25 2016-07-06 浪潮软件集团有限公司 Hotel service self-service terminal, system and method
CN205405689U (en) * 2016-02-14 2016-07-27 华北理工大学 Hotel trades card by oneself and moves in terminal

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108961100A (en) * 2018-07-05 2018-12-07 邱云 A kind of unattended hotel service system and method
CN108717759A (en) * 2018-08-14 2018-10-30 新新人类(北京)科技有限公司 A kind of hotel's self-auxiliary device
CN109754542A (en) * 2018-11-19 2019-05-14 郑州乾正自动化科技有限公司 Independently handle robot system in wisdom hotel
CN113516804A (en) * 2021-04-13 2021-10-19 海南科微软件技术有限公司 Hotel check-in management system

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Application publication date: 20180313

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