CN107679100A - Teller system for electrical management - Google Patents
Teller system for electrical management Download PDFInfo
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- CN107679100A CN107679100A CN201710818443.5A CN201710818443A CN107679100A CN 107679100 A CN107679100 A CN 107679100A CN 201710818443 A CN201710818443 A CN 201710818443A CN 107679100 A CN107679100 A CN 107679100A
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- 230000005611 electricity Effects 0.000 claims abstract description 71
- 238000012423 maintenance Methods 0.000 claims abstract description 38
- 238000000034 method Methods 0.000 claims abstract description 20
- 230000008569 process Effects 0.000 claims abstract description 14
- 238000007726 management method Methods 0.000 claims description 47
- 238000004891 communication Methods 0.000 claims description 25
- 230000005540 biological transmission Effects 0.000 claims description 12
- 238000012797 qualification Methods 0.000 claims description 7
- 238000011161 development Methods 0.000 claims description 3
- 230000006872 improvement Effects 0.000 claims description 3
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- 238000013473 artificial intelligence Methods 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 2
- 238000005516 engineering process Methods 0.000 description 1
- 230000006870 function Effects 0.000 description 1
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- 229910052737 gold Inorganic materials 0.000 description 1
- 239000009153 huxin Substances 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
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- 238000003032 molecular docking Methods 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/24—Querying
- G06F16/245—Query processing
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/06—Energy or water supply
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/04—Network architectures or network communication protocols for network security for providing a confidential data exchange among entities communicating through data packet networks
- H04L63/0428—Network architectures or network communication protocols for network security for providing a confidential data exchange among entities communicating through data packet networks wherein the data content is protected, e.g. by encrypting or encapsulating the payload
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
- H04L63/083—Network architectures or network communication protocols for network security for authentication of entities using passwords
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
- H04L63/0861—Network architectures or network communication protocols for network security for authentication of entities using biometrical features, e.g. fingerprint, retina-scan
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
- H04L63/0876—Network architectures or network communication protocols for network security for authentication of entities based on the identity of the terminal or configuration, e.g. MAC address, hardware or software configuration or device fingerprint
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
- Y02D10/00—Energy efficient computing, e.g. low power processors, power management or thermal management
-
- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
- Y02P80/00—Climate change mitigation technologies for sector-wide applications
- Y02P80/10—Efficient use of energy, e.g. using compressed air or pressurized fluid as energy carrier
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Abstract
The invention discloses the teller system for electrical management, it is related to the management of power use, and the present invention includes information query system server, teller system server, after-sale service system server, customer information system server, enterprises propagandist system server, LAN internal server and user terminal；Pass through the present invention, user can obtain comprehensive electricity consumption related service, and the information to be learnt can be also inquired about at any time, user can learn the Transaction related to number one conscientiously, different maintenance works, which are separated, can effectively improve operating efficiency and degree of specialization, special messenger is responsible for special column, Utilities Electric Co. and the time of user both sides are saved, improve the safety management rank of user profile, in order to avoid user profile leaks, the final more convenient hommization of process for handle electricity consumption dependencies, and improve service quality.
Description
Technical field
The present invention relates to the management of power use, and in particular to the teller system for electrical management.
Background technology
With the development of society, the conventional management models of itself are combined by all trades and professions with advanced management pattern, use
Family each side more facilitation, hommization when using its product.At present, in management of power use work of the Utilities Electric Co. for user
In, often ignore the experience of user so that user's service quality that is difficult and receiving of being handled affairs during electricity consumption is not high.
The content of the invention
Present invention aims at solving the above problems, the invention provides the teller system for electrical management, its
Pay attention to electricity consumption Consumer's Experience during implementation so that Utilities Electric Co. is handling process more facilitation, the people of every electricity consumption dependencies
Property, and improve the service quality that electricity consumption user is received.
The purpose of the present invention is achieved through the following technical solutions：
For the teller system of electrical management, including information query system server, teller system server,
After-sale service system server, customer information system server, enterprises propagandist system server, LAN internal server and use
Family terminal, described information inquiry system server, teller system server, after-sale service system server, user profile
System server, enterprises propagandist system server are connected by internet with user terminal, for by user and Utilities Electric Co.
Docked, described information inquiry system server, teller system server, after-sale service system server, Yong Huxin
Breath system server, enterprises propagandist system server are connected with LAN internal server；Described information inquiry system service
Device includes information query system storage running thereon, and the teller system server includes storage running thereon
Teller system, the after-sale service system server include after-sale service system storage running thereon, the user
Information system server includes customer information system storage running thereon, and the enterprises propagandist system server includes storage
The enterprises propagandist system of operation thereon.
Information query system, teller system, after-sale service system, customer information system are integrated in one in the present invention
Rise and be connected into internet and LAN internal server simultaneously, optimize management of power use flow, have and manage convenient and management
The advantages of several.Information can be supplied to user terminal in time by the present invention by LAN internal server, such as：Power failure bulletin,
The electricity charge, which are fallen, rises and miscellaneous service handles dependencies so that every terms of information more real time implementation and transparence, improves Consumer's Experience.
By the present invention, user can obtain comprehensive electricity consumption related service, and can also inquire about the information to be learnt at any time, when need
Want also apply for after-sale service during after-sale service in time, realize the purpose for paying attention to Consumer's Experience and service quality.It is final to cause
The more convenient hommization of process of electricity consumption dependencies is handled, and improves service quality.
Further, described information inquiry system includes：
Power purchase record queries module, recorded for query history power purchase, including power purchase time, power purchase place and power purchase gold
Volume；
Service network enquiry module, the node address of power business can be handled for inquiring about；
Electricity charge enquiry module, the electricity charge enquiry module include electricity charge inquiry into balance unit, electricity using query unit and
Dynamic electricity price query unit, the electricity charge inquiry into balance unit are used to inquire about remaining electric charge, and the electricity is used using query unit
In inquiry, power consumption, the dynamic electricity price query unit are used for the electricity price for inquiring about certain moment；
Have a power failure bulletin enquiry module, for inquiring about the date that will have a power failure or the date having a power failure in the past；
Progress queries module, for inquiring about the job schedule for business of having done.It can make information inquiry by above-mentioned modules
The function of system is more fully changed, transparence.
Further, the teller system includes：
Power purchase module is paid, is bought for electric power；
Business handling module, the business handling module includes online power purchase application module and does electricity application module, described
Online power purchase application module opens online power purchase qualification for application, and the electricity application module of doing opens electricity consumption money for application
Lattice；
Electricity consumption knowledge learning module, for learning various electricity consumption relevant knowledges.People's work clothes can be used in business handling module
Business or artificial intelligence service, manual service is can be exchanged at any time if user is discontented to artificial intelligence service.
Further, the online power purchase application module and do electricity and apply for that module is connected with progress queries module, it is described
Progress queries module is used to inquire about the working process for opening online power purchase qualification and the working process of electricity consumption qualification is opened in inquiry.
When user needs to inquire about online power purchase application or do the working process of electricity application, can be looked at any time by progress queries module
Ask so that user can learn the Transaction related to number one conscientiously, further increasing Consumer's Experience.
Further, the after-sale service system includes：
Complaints and denunciation module, complaints and denunciation are carried out for illegal personnel in runing Utilities Electric Co. or affairs；
Consultation module, for seeking advice from electricity consumption relevant issues to Utilities Electric Co.；
Electric equipment maintenance module, the electric equipment maintenance module include electric energy meter maintenance application unit, charging pile dimension
Application unit and transformer maintenance application unit are repaiied, for applying for electric energy meter, the charging of Utilities Electric Co.'s on-site maintenance failure
Stake and transformer；
Suggestion feedback module, the suggestion feedback module includes information collection unit, for collecting user to Utilities Electric Co.
And the opinions and suggestions in daily electricity consumption, and make public, to make the service improvement for meeting user's demand in the future.
It is special independently to go out after-sale service system and make the demand that Utilities Electric Co. is more easy to learn most of users to update
Itself, also can further lift the service quality that user is received.By different maintenance works point in electric equipment maintenance module
Leave that operating efficiency and degree of specialization can be effectively improved, special messenger is responsible for special column, has saved Utilities Electric Co. and user is double
The time of side；Such as when needing to carry out maintenance charging pile, it directly can after sale be applied to charging pile maintenance application unit, be saved
Workflow and time；Without user first to after-sale service system application, then after-sale service system is again by user's demand point
Dispensing correlation unit.
Further, the complaints and denunciation module and electric equipment maintenance module are connected with progress queries module, described
Progress queries module is used to inquire about the process of the treatment progress of complaints and denunciation case and electric equipment maintenance.User can be made
The treatment progress of complaints and denunciation case is learnt, in case user takes for Utilities Electric Co. and does not handle the complaint act that user is proposed
Report.
Further, the customer information system includes：
Userspersonal information's module, userspersonal information's module includes history electricity consumption display unit, electricity charge remaining sum shows
Show unit and user security grade display unit, the history electricity consumption display unit is used to showing this month power consumption, the electricity
Expense remaining sum display unit is used to show current dump energy, and the user security grade display unit is used to show current user's letter
The class of safety protection of breath；
Family management module, the family management module include binding family unit, family shared cell and switching family number
Unit, the binding family unit are used to itself family number being bundled in customer information system, and the family shared cell is used for
By at present with customer information system binding family number bound together with other families number, it is described switching family unit be used for switch and
The family number of customer information system binding；
Safety management module, the safety management module include handset binding module, fingerprint binding module and mailbox binding
Module, the handset binding module are used to bind customer information system and phone number in order to the certification of electricity consumption user, institute
Fingerprint binding module is stated to be used to user fingerprints are bundled in customer information system and make customer information system to pass through fingerprint
Certification is opened, and mailbox binding module is used to bind subscriber mailbox and customer information system to receive electric power associated mail.Improve
Safety management rank of the present invention for user profile, in case user profile leaks.
Further, the safety management module is used to lock described information inquiry system and customer information system, safety
Method for managing security includes three modules used by management module：
SP1, login module；
User, which is inputted after user name and password, to carry out entering user authentication process during register, when user name and password just
Really, then into SP2；When user name and code error, then enter indegree determination step, then cause to pacify three times when errors number is more than
Full management module locking, user be will be unable to log in, can only be unlocked by customer service, and use is then reentered three times when errors number is less than
Family authenticating step, user unlock described information inquiry system and customer information system after logging in；
SP2, encrypt environment generation module；
User name and password correctly enter generation the machine key step afterwards, then sequentially enter and exchange public key step and generation
Session key step, the encryption environment generation module are used to produce random encryption key, ensure user with other computers it
Between securely communicate；
SP3, operation module；
The step of whether selecting speech secure communication entered after generation session key success, user's selection is then to enter voice
Secret communication step, enter choose whether the step of operation terminates afterwards, selection is that operation module terminates, and is selected otherwise again
Into whether select speech secure communication the step of, the speech secure communication is used for user and described information inquiry system and use
Speech exchange is encrypted in family information system；
User then enters the step of whether selecting encryption transmission of short message without speech secure communication, and user's selection is to enter
Enter encryption transmission of short message step, enter choose whether the step of operation terminates afterwards, selection is that operation module terminates, and is selected no
The step of whether selecting speech secure communication is then reentered, the encryption transmission of short message is used for user and is with described information inquiry
System is encrypted short message with customer information system and exchanged；
The step of whether selecting to timely lock then entered without encryption transmission of short message by user, and user's selection is to enter and set
Lock timing intermediate step, enter choose whether the step of operation terminates afterwards, selection is that operation module terminates, otherwise selection weighs
New that the step of whether selecting speech secure communication entered, the setting locking time is used to set described information inquiry system and use
Family information system solution is locked to the interval time of locking；
The step of whether selecting to timely lock entered without time lock rule by user, and user's selection is then to enter setting lock
Timing intermediate step, enter choose whether the step of operation terminates afterwards, selection is that operation module terminates, otherwise selection is entered again
The step of whether selecting speech secure communication entered.Method for managing security is safe used by the safety management module, makes
The information safety protection that user obtains is stronger.
Further, the enterprises propagandist system includes：Recommend shares unit, share link for providing recommendation；Enterprise
Unit is introduced, for introducing corporate culture and the enterprise's Future Development planning of Utilities Electric Co.；Cooperation unit is seeked advice from, for seeking advice from electricity
The related matters concerning cooperation of power.
Further, the customer information system server is encrypted by cloud and is connected with internet, can further improve use
Family information security grade.
By using the present invention, following beneficial effect can be produced：The present invention includes information query system server, user
Service system server, after-sale service system server, customer information system server, enterprises propagandist system server, local
Net internal server and user terminal；By the present invention, user can obtain comprehensive electricity consumption related service, and also can be with
When inquire about the information to be learnt, user can learn the Transaction related to number one conscientiously, different maintenance works are separated
Operating efficiency and degree of specialization can be effectively improved by coming, and special messenger is responsible for special column, save Utilities Electric Co. and user both sides
Time, improve the safety management rank of user profile, it is final to handle electricity consumption correlation in order to avoid user profile leaks
The more convenient hommization of the process of matters, and improve service quality.
Brief description of the drawings
Accompanying drawing described herein is used for providing further understanding the embodiment of the present invention, forms one of the application
Point, do not form the restriction to the embodiment of the present invention.In the accompanying drawings：
Fig. 1 is the system framework figure of the present invention；
Fig. 2 is the system framework figure of information query system in the present invention；
Fig. 3 is the system framework figure of teller system in the present invention；
Fig. 4 is the system framework figure of after-sale service system in the present invention；
Fig. 5 is the system framework figure of customer information system in the present invention；
Fig. 6 is the system framework figure of enterprises propagandist system in the present invention；
Fig. 7 is the functional framework figure of progress queries module in the present invention；
Fig. 8 is method for managing security used by safety management module in the present invention.
Embodiment
For the object, technical solutions and advantages of the present invention are more clearly understood, with reference to embodiment and accompanying drawing, to this
Invention is described in further detail, and exemplary embodiment of the invention and its explanation are only used for explaining the present invention, do not make
For limitation of the invention.
As shown in figs. 1 to 6, the teller system for electrical management, including information query system server 1, user
Service system server 2, after-sale service system server 3, customer information system server 4, enterprises propagandist system server 5,
LAN internal server 6 and user terminal 8, information query system server 1, teller system server 2, after-sale service
System server 3, customer information system server 4, enterprises propagandist system server 5 are connected by internet 7 and user terminal 8
Connect, customer information system server 4 is encrypted by cloud and is connected with internet 7, information query system server 1, user service system
Server 2, after-sale service system server 3, customer information system server 4, enterprises propagandist system server 5 unite and local
Net internal server 6 connects；
Information query system server 1 includes the information query system 10 storage running thereon, wherein, information inquiry system
System 10, which includes power purchase record queries module 100, service network enquiry module 101, electricity charge enquiry module 102, the bulletin that has a power failure, to be inquired about
Module 103 and progress queries module 104, electricity charge enquiry module 102 includes electricity charge inquiry into balance unit 1020, electricity use is looked into
Ask unit 1021 and dynamic electricity price query unit 1022；
Teller system server 2 includes the teller system 20 storage running thereon, wherein, user service system
System 20 includes paying power purchase module 200, business handling module 201 and electricity consumption knowledge learning module 202, business handling module 201
Include online power purchase application module 2010 and do electricity application module 2011；
After-sale service system server 3 includes the after-sale service system 30 storage running thereon, after-sale service system 30
Including complaints and denunciation module 300, consultation module 301, electric equipment maintenance module 302 and suggestion feedback module 303, power equipment
Maintenance modules 302 include electric energy meter maintenance application unit 3020, charging pile maintenance application unit 3021 and transformer maintenance Shen
Please unit 3022, suggestion feedback module 303 includes information collection unit 3030；
Customer information system server 4 includes the customer information system 40 storage running thereon, customer information system 40
Including userspersonal information's module 400, family management module 401 and safety management module 402, userspersonal information's module 400
Including history electricity consumption display unit 4000, electricity charge remaining sum display unit 4001 and user security grade display unit 4002, family number
Management module 401 includes binding family unit 4010, family shared cell 4011 and switching family unit 4012, safety management mould
Block 402 includes handset binding module 4020, fingerprint binding module 4021 and mailbox binding module 4022；
Enterprises propagandist system server 5 includes the enterprises propagandist system 50 storage running thereon, enterprises propagandist system 50
Including recommending shares unit 500, Introduction of enterprises unit 501, consulting cooperation unit 502.
Such as Fig. 7, complaints and denunciation module 300, electric equipment maintenance module 302, online power purchase application module 2010 and electricity is done
Application module 2011 is connected with progress queries module 104.
Preferably, in Fig. 4,302 times settable multiple units of electric equipment maintenance module, except the electric energy meter maintenance in figure
Outside application unit 3020, charging pile maintenance application unit 3021 and transformer maintenance application unit 3022, various electricity also can be set
The maintenance application unit of power equipment, such as：Electric pole maintenance application unit, supply lines maintenance application unit, safety box maintenance application
Unit etc..The unit of setting more refines, and maintenance docking speed is faster, and the maintenance efficiency of Utilities Electric Co. is then higher, Utilities Electric Co.
The time used on maintenance of equipment is shorter with electricity consumption user both sides.
Such as Fig. 8, method for managing security used by safety management module, safety management module, which is used to locking described information, to be looked into
Inquiry system and customer information system, method for managing security includes three modules used by safety management module：
SP1, login module；
User, which is inputted after user name and password, to carry out entering user authentication process during register, when user name and password just
Really, then into SP2；When user name and code error, then enter indegree determination step, then cause to pacify three times when errors number is more than
Full management module locking, user be will be unable to log in, can only be unlocked by customer service, and use is then reentered three times when errors number is less than
Family authenticating step, user unlock described information inquiry system and customer information system after logging in；
SP2, encrypt environment generation module；
User name and password correctly enter generation the machine key step afterwards, then sequentially enter and exchange public key step and generation
Session key step, the encryption environment generation module are used to produce random encryption key, ensure user with other computers it
Between securely communicate；
SP3, operation module；
The step of whether selecting speech secure communication entered after generation session key success, user's selection is then to enter voice
Secret communication step, enter choose whether the step of operation terminates afterwards, selection is that operation module terminates, and is selected otherwise again
Into whether select speech secure communication the step of, the speech secure communication is used for user and described information inquiry system and use
Speech exchange is encrypted in family information system；
User then enters the step of whether selecting encryption transmission of short message without speech secure communication, and user's selection is to enter
Enter encryption transmission of short message step, enter choose whether the step of operation terminates afterwards, selection is that operation module terminates, and is selected no
The step of whether selecting speech secure communication is then reentered, the encryption transmission of short message is used for user and is with described information inquiry
System is encrypted short message with customer information system and exchanged；
The step of whether selecting to timely lock then entered without encryption transmission of short message by user, and user's selection is to enter and set
Lock timing intermediate step, enter choose whether the step of operation terminates afterwards, selection is that operation module terminates, otherwise selection weighs
New that the step of whether selecting speech secure communication entered, the setting locking time is used to set described information inquiry system and use
Family information system solution is locked to the interval time of locking；
The step of whether selecting to timely lock entered without time lock rule by user, and user's selection is then to enter setting lock
Timing intermediate step, enter choose whether the step of operation terminates afterwards, selection is that operation module terminates, otherwise selection is entered again
The step of whether selecting speech secure communication entered.
Above-described embodiment, the purpose of the present invention, technical scheme and beneficial effect are carried out further
Describe in detail, should be understood that the embodiment that the foregoing is only the present invention, be not intended to limit the present invention
Protection domain, within the spirit and principles of the invention, any modification, equivalent substitution and improvements done etc., all should include
Within protection scope of the present invention.
Claims (10)
1. the teller system for electrical management, it is characterised in that including information query system server, user service system
Unite server, after-sale service system server, customer information system server, enterprises propagandist system server, inside LAN
Server and user terminal, described information inquiry system server, teller system server, after-sale service system service
Device, customer information system server, enterprises propagandist system server are connected by internet with user terminal, for by user
Docked with Utilities Electric Co., described information inquiry system server, teller system server, after-sale service system service
Device, customer information system server, enterprises propagandist system server are connected with LAN internal server；
Described information inquiry system server includes information query system storage running thereon, the teller system clothes
Business device includes teller system storage running thereon, and the after-sale service system server includes storage running thereon
After-sale service system, the customer information system server includes customer information system storage running thereon, the enterprise
Industry promotional system server includes enterprises propagandist system storage running thereon.
2. the teller system according to claim 1 for electrical management, it is characterised in that described information inquiry system
System includes：
Power purchase record queries module, recorded for query history power purchase, including power purchase time, power purchase place and the power purchase amount of money；
Service network enquiry module, the node address of power business can be handled for inquiring about；
Electricity charge enquiry module, the electricity charge enquiry module includes electricity charge inquiry into balance unit, electricity uses query unit and dynamic
Electricity price query unit, the electricity charge inquiry into balance unit are used to inquire about remaining electric charge, and the electricity is used to look into using query unit
Power consumption is ask, the dynamic electricity price query unit is used for the electricity price for inquiring about certain moment；
Have a power failure bulletin enquiry module, for inquiring about the date that will have a power failure or the date having a power failure in the past；
Progress queries module, for inquiring about the job schedule for business of having done.
3. the teller system according to claim 2 for electrical management, it is characterised in that the user service system
System includes：
Power purchase module is paid, is bought for electric power；
Business handling module, the business handling module includes online power purchase application module and does electricity application module, described online
Power purchase application module opens online power purchase qualification for application, and the electricity application module of doing opens electricity consumption qualification for application；
Electricity consumption knowledge learning module, for learning various electricity consumption relevant knowledges.
4. the teller system according to claim 3 for electrical management, it is characterised in that the online power purchase Shen
Please module and do electricity application module be connected with progress queries module, the progress queries module opens online power purchase for inquiry
The working process of electricity consumption qualification is opened in the working process of qualification and inquiry.
5. the teller system according to claim 2 for electrical management, it is characterised in that the after-sale service system
System includes：
Complaints and denunciation module, complaints and denunciation are carried out for illegal personnel in runing Utilities Electric Co. or affairs；
Consultation module, for seeking advice from electricity consumption relevant issues to Utilities Electric Co.；
Electric equipment maintenance module, the electric equipment maintenance module include electric energy meter maintenance application unit, charging pile maintenance Shen
Please unit and transformer maintenance application unit, for apply electric energy meter, charging pile that Utilities Electric Co. on-site maintenance breaks down and
Transformer；
Suggestion feedback module, the suggestion feedback module include information collection unit, for collecting user to Utilities Electric Co. and day
Opinions and suggestions in conventional electricity, and make public, to make the service improvement for meeting user's demand in the future.
6. the teller system according to claim 5 for electrical management, it is characterised in that the complaints and denunciation mould
Block and electric equipment maintenance module are connected with progress queries module, and the progress queries module is used to inquire about complaints and denunciation case
The treatment progress of part and the process of electric equipment maintenance.
7. the teller system according to claim 1 for electrical management, it is characterised in that the user profile system
System includes：
Userspersonal information's module, userspersonal information's module include history electricity consumption display unit, electricity charge remaining sum display list
Member and user security grade display unit, the history electricity consumption display unit are used to showing this month power consumption, more than the electricity charge
Volume display unit is used to show current dump energy, and the user security grade display unit is used to show current user profile
Class of safety protection；
Family management module, the family management module include binding family unit, family shared cell and switching family unit,
The binding family unit is used to itself family number being bundled in customer information system, and the family shared cell is used for will be current
Bound together with the family number of customer information system binding with other families number, the switching family unit is used to switch to be believed with user
Cease the family number of system binding；
Safety management module, the safety management module include handset binding module, fingerprint binding module and mailbox binding module,
The handset binding module is used to bind customer information system and phone number in order to the certification of electricity consumption user, the fingerprint
Binding module is used to user fingerprints are bundled in customer information system and make customer information system to open by finger print identifying
Open, mailbox binding module is used to bind subscriber mailbox and customer information system to receive electric power associated mail.
8. the teller system according to claim 7 for electrical management, it is characterised in that the safety management mould
Block is used to lock described information inquiry system and customer information system, and method for managing security includes used by safety management module
Three modules：
SP1, login module；
User, which is inputted after user name and password, to carry out entering user authentication process during register, when user name and password are correct,
Then enter SP2；When user name and code error, then enter indegree determination step, then cause safety three times when errors number is more than
Management module is locked, and user will be unable to log in, can only be unlocked by customer service, and user is then reentered three times when errors number is less than
Authenticating step, user unlock described information inquiry system and customer information system after logging in；
SP2, encrypt environment generation module；
User name and password correctly enter generation the machine key step afterwards, then sequentially enter and exchange public key step and generation session
Key step, the encryption environment generation module are used to produce random encryption key, ensure user with entering between other computers
Row secure communication；
SP3, operation module；
The step of whether selecting speech secure communication entered after generation session key success, user's selection is then to enter speech security
Communication steps, enter choose whether the step of operation terminates afterwards, selection is that operation module terminates, otherwise selection reenters
The step of whether selecting speech secure communication, the speech secure communication is used for user to be believed with described information inquiry system and user
Speech exchange is encrypted in breath system；
The step of whether selecting encryption transmission of short message then entered without speech secure communication by user, and user's selection is then into short
Believe encrypted transmission step, enter choose whether the step of operation terminates afterwards, selection is that operation module terminates, otherwise selection weighs
It is new to enter the step of whether selecting speech secure communication, the encryption transmission of short message be used for user and described information inquiry system and
Short message exchange is encrypted in customer information system；
The step of whether selecting to timely lock then entered without encryption transmission of short message by user, and user's selection is then to enter setting lock
Timing intermediate step, enter choose whether the step of operation terminates afterwards, selection is that operation module terminates, otherwise selection is entered again
The step of whether selecting speech secure communication entered, the setting locking time is used to set described information inquiry system and user to believe
Breath Solutions of Systems is locked to the interval time of locking；
The step of whether selecting to timely lock entered without time lock rule by user, and user's selection is when then entering setting locking
Intermediate step, enter choose whether the step of operation terminates afterwards, selection is that operation module terminates, and otherwise selection reenters is
The step of no selection speech secure communication.
9. the teller system according to claim 1 for electrical management, it is characterised in that the enterprises propagandist system
System includes：
Recommend shares unit, share link for providing recommendation；
Introduction of enterprises unit, for introducing corporate culture and the enterprise's Future Development planning of Utilities Electric Co.；
Cooperation unit is seeked advice from, the matters concerning cooperation related for seeking advice from electric power.
10. the teller system according to claim 1 for electrical management, it is characterised in that the user profile
System server is encrypted by cloud and is connected with internet.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710818443.5A CN107679100A (en) | 2017-09-12 | 2017-09-12 | Teller system for electrical management |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710818443.5A CN107679100A (en) | 2017-09-12 | 2017-09-12 | Teller system for electrical management |
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| Publication Number | Publication Date |
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| CN107679100A true CN107679100A (en) | 2018-02-09 |
Family
ID=61135909
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201710818443.5A Pending CN107679100A (en) | 2017-09-12 | 2017-09-12 | Teller system for electrical management |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN107679100A (en) |
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Application publication date: 20180209 |