CN107612812A - A kind of security account-opening method and system based on chat robots - Google Patents
A kind of security account-opening method and system based on chat robots Download PDFInfo
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- CN107612812A CN107612812A CN201710752366.8A CN201710752366A CN107612812A CN 107612812 A CN107612812 A CN 107612812A CN 201710752366 A CN201710752366 A CN 201710752366A CN 107612812 A CN107612812 A CN 107612812A
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Abstract
The invention discloses a kind of security account opening system based on chat robots, including client, robot system, security open an account module, deposit pipe and open an account module, account center, account database and employee end；The robot system includes data typing robot system, risk assessment robot system, inquiry robot system and distribute leaflets robot system；Client is provided with human-computer dialogue window, input module, sending module, and data typing robot system includes receiving module, replies module, collection module, server.The security account-opening method and system design based on chat robots are reasonable, and service is provided with the robots of micro services, and functional change only upgrades the robot in micro services, while do not need user to do the operations of the redundancies such as any upgrading；A kind of system chatted and opened an account can be achieved, by completing to open an account in exchange, that is, allow machine and worked to adapt to the mode of people, lift Consumer's Experience.
Description
Technical field
The present invention relates to a kind of security account-opening method and system, specifically a kind of security side of opening an account based on chat robots
Method and system.
Background technology
Nowadays, China's economic persistently steps into the track of high speed development, and securities market is also increasing therewith, with security city
It is burning hot, increasing people will manage money matters sight trend of purchasing securities market, due to the convenience opened an account outside the venue, the mould of opening an account of security
Formula is opened an account to develop into gradually from interior and opened an account outside the venue, and generally, it is outside the venue by securities broker company staff to open an account outside the venue
With security account holder with paper pen record information, information band is recorded and is back to securities broker company and carry out internal check and handle securities business
Business, the security of a usual account holder are opened an account process lasts several working days, and that so does is less efficient, and it is because of the time of opening an account
The economic loss delayed is very big.There is security account opening system in the market.
But existing security account opening system all fills in electrical form with user and completes data typing, backstage carries out user's money
Material examination ＆ verification, examination ＆ verification is by being respectively that securities account and three-party deposit account are opened in user's application again.It is existing open an account mode to
For family, fill in dry electrical form and seem cumbersome.In addition, existing account opening system is in a manner of application program
Service is provided, any change for function of opening an account, just must upgrade applications, this not only adds the maintenance cost of program, together
When often require that customer upgrade also sacrifices Consumer's Experience.Therefore the present invention provides a kind of security based on chat robots and opened an account
Method and system.
The content of the invention
It is above-mentioned to solve it is an object of the invention to provide a kind of security account-opening method and system based on chat robots
The problem of being proposed in background technology.
To achieve the above object, the present invention provides following technical scheme：
A kind of security account opening system based on chat robots, including client, robot system, security open an account module, deposit pipe
Open an account module, account center, account database and employee end；The robot system includes data typing robot system, wind
Assess robot system, inquiry robot system and distribute leaflets robot system in danger；Client is provided with human-computer dialogue window, input mould
Block, sending module；
Data typing robot system includes receiving module, and for receiving the message of client transmission, the message includes word
Message；Module is replied, default reply message is sent to client；Collection module, opened an account data for collecting user；Service
Device, the user for collection module to be collected open an account data storage, after data Input Process is interrupted and recovered again, recall automatically
Information through typing.
As the further scheme of the present invention：Also include authentication module.
As the further scheme of the present invention：Also include miscue module.
As the further scheme of the present invention：The client includes cell-phone customer terminal and pc client.
As the further scheme of the present invention：The user open an account data include phone number, ID card information, San Fangcun
Pipe bank card information, sales department's information, address, educational background, occupation, electronic protocol signature information.
A kind of security account-opening method based on chat robots, is concretely comprised the following steps：
（1）Client user is chatted by human-computer dialogue window and data typing robot, and receiving client by receiving module disappears
Breath, and is sent default reply message to client by replying module, is collected user by collection module and is opened an account data；Once
A subscriber data is collected in dialogue, and the data that every step is collected is submitted to server by data typing robot system in time；
（2）After data typing robot system completes the collection of every data, distribute leaflets robot system will create and audit work order, point
Task appropriate employee end business personnel and carry out data verification, after examination ＆ verification passes through, carry out next stage examination ＆ verification, until all examination ＆ verifications are whole
Pass through；
（3）Distribute leaflets robot system will can send " examination ＆ verification complete " message after the completion of all examination ＆ verifications to bus, and security are opened an account module
Opened an account with pipe is deposited after module receives " examination ＆ verification complete " message, opened an account respectively to security and module and deposit pipe module of opening an account and call and open an account
Interface, opened an account；
（4）Security open an account module and deposit pipe open an account module correctly return after, account center can by the securities account of user, deposit Guan Yin
Row account and the numbering of internal generation are stored in account database together；
（5）Client user is inputted by human-computer dialogue window：" risk test and appraisal ", then risk test and appraisal robot system reply topic,
Client user and risk test and appraisal robot system answer in a manner of chatting are realized, risk test and appraisal robot system includes risk
Test and appraisal module, memory module, complete calculation risk grade after answer, and answer process and risk class result are stored；
（6）Client user is by inquiring about robot system queries user service information.
Compared with prior art, the beneficial effects of the invention are as follows：
The security account-opening method and system design based on chat robots are reasonable, provide service with the robot of micro services, have
Function change only upgrades the robot in micro services, very lightweight, while does not need user to do the redundancies such as any upgrading
Operation；And the present invention realizes a kind of system chatted and opened an account, by completing to open an account in exchange, that is, machine is allowed to adapt to people's
Mode works, and lifts Consumer's Experience.
Brief description of the drawings
Fig. 1 is the structural representation of the security account opening system based on chat robots.
Embodiment
The technical scheme of this patent is described in more detail with reference to embodiment.
Referring to Fig. 1, a kind of security account opening system based on chat robots, including client, robot system, security
Open an account module, deposit pipe and open an account module, account center, account database and employee end；The robot system includes data typing
Robot system, risk assessment robot system, inquiry robot system and distribute leaflets robot system；The client includes hand
Machine client and pc client, client are provided with human-computer dialogue window, input module, sending module；
Data typing robot system includes receiving module, and for receiving the message of client transmission, the message includes word
Message；Module is replied, default reply message is sent to client；Collection module, opened an account data for collecting user；Service
Device, the user for collection module to be collected open an account data storage, after data Input Process is interrupted and recovered again, recall automatically
Information through typing；
Data typing robot system, for being chatted with user, client message is received by receiving module, and by replying mould
Block sends default reply message to client, collects user by collection module and opens an account data；The user opens an account data bag
Include phone number, ID card information, three-party deposit bank card information, sales department's information, address, educational background, occupation, electronic protocol label
A subscriber data is collected in administration etc., once dialogue, and the data that every step is collected is submitted to clothes by data typing robot system in time
Business device, after ensureing that the interruption of data Input Process recovers again, without the information for repeating typing typing；Preferably, in addition to
Authentication module, authentication module verify whether the cellphone information of the client user is correct, and user fills in phone number
Afterwards, authentication module sends identifying code to the mobile phone, client and verified by human-computer dialogue window input validation code, verifies
Next step operation can be carried out after success；Preferably, in addition to miscue module, for being chatted with data typing robot system
During, the input to user is tentatively judged, hence it is evident that during mistake, can be prompted, allow user re-enter or improve it is defeated
Enter；
After data typing robot system completes the collection of every data, distribute leaflets robot system will create and audit work order, assign
Data verification is carried out to appropriate employee end business personnel, after examination ＆ verification passes through, carries out next stage examination ＆ verification, until all examination ＆ verifications are all logical
Cross；
Distribute leaflets robot system will can send " examination ＆ verification complete " message after the completion of all examination ＆ verifications to bus, security open an account module and
Deposit pipe to open an account after module receives " examination ＆ verification complete " message, opened an account respectively to security and module and deposit pipe module of opening an account and call to open an account and connect
Mouthful, opened an account；
Security open an account module and deposit pipe open an account module correctly return after, account center can be by the securities account of user, Cun Guan banks
Account and the numbering of internal generation are stored in account database together；
Risk test and appraisal robot system is responsible for guiding user's answer in a manner of chat, completes calculation risk grade after answer, and
Answer process and risk class result are stored；
Inquiry robot system is responsible for the inquiry business of client, such as：The current state of opening an account of inquiry, inquiry client's current risk etc.
Level etc..
A kind of security account-opening method based on chat robots, comprises the following steps：
（1）Client user inputs " opening an account " by human-computer dialogue window, and sends to data typing robot system, data typing
Robot system is replied " asking input handset number "；After client user is by human-computer dialogue window input handset information, data record
Enter robot system to reply " asking input validation code "；After client user is by human-computer dialogue window input handset identifying code, identity
Authentication module verifies whether the cellphone information of the client user is correct, if checking is unsuccessful, data typing robot system
Reply " identifying code mistake, identifying code please be re-enter ", if being proved to be successful, data typing robot system is replied and " please inputted
ID card information ", after client user inputs ID card information by human-computer dialogue window, data typing robot system is replied
" three-party deposit bank card information please be input "；Once a subscriber data is collected in dialogue, is believed sales department using same method
The informations such as breath, address, educational background, occupation, electronic protocol signature；With in data typing robot system chat process, it is wrong
Input of the reminding module to user is tentatively judged by mistake, when apparent error be present, can prompt user re-enter or improve it is defeated
Enter；
（2）After data typing robot system completes the collection of every data, distribute leaflets robot system will create and audit work order, point
Task appropriate employee end business personnel and carry out data verification, after examination ＆ verification passes through, carry out next stage examination ＆ verification, until all examination ＆ verifications are whole
Pass through；
（3）Distribute leaflets robot system will can send " examination ＆ verification complete " message after the completion of all examination ＆ verifications to bus, and security are opened an account module
Opened an account with pipe is deposited after module receives " examination ＆ verification complete " message, opened an account respectively to security and module and deposit pipe module of opening an account and call and open an account
Interface, opened an account；
（4）Security open an account module and deposit pipe open an account module correctly return after, account center can by the securities account of user, deposit Guan Yin
Row account and the numbering of internal generation are stored in account database together；
（5）Client user is inputted by human-computer dialogue window：" risk test and appraisal ", then risk test and appraisal robot system reply topic,
Client user and risk test and appraisal robot system answer in a manner of chatting are realized, risk test and appraisal robot system includes risk
Test and appraisal module, memory module, complete calculation risk grade after answer, and answer process and risk class result are stored；
（6）Client user by inquiring about robot system queries user service information, such as：The current state of opening an account of inquiry, look into
Ask client's current risk grade etc..
The present invention principle be：With messaging bus, the loose background service framework of micro services robot, it is easy to system to expand
Exhibition, and it is easy to ensure that business unit whether normal work.Each micro services robot in bus completes clearly simple business
Function, it is ensured that the correctness that function is realized, the problem of avoiding complex business systems from bringing.Any robot wants and other robot
Cooperated, completed by bus, robot can receive message from bus, can also send a message to bus, all transmitting-receivings
Message needs to observe the messaging protocol defined.In terms of the man-machine interaction of front end, the technical scheme using IM as carrier is used, passes through IM
User finally completes with different machines people chat and opened an account.In chat process, input of the robot to user is tentatively judged, bright
When aobvious wrong, it can be prompted, allow user to re-enter or improve input.
The security account-opening method and system design based on chat robots are reasonable, and clothes are provided with the robot of micro services
Business, functional change only upgrade the robot in micro services, very lightweight, while it is superfluous not need user to do any upgrading etc.
Remaining operation；And the present invention realizes a kind of system chatted and opened an account, by completing to open an account in exchange, that is, machine is allowed to adapt to
The mode of people works, and lifts Consumer's Experience.
, it is necessary to illustrate in the description based on the security account-opening method of chat robots and system, unless otherwise
Clearly regulation and restriction, term " setting ", " connected " and " connection " should be interpreted broadly, for example, it may be fixedly connected,
Can be detachably connected, or be integrally connected；Can be joined directly together, can also be indirectly connected by intermediary, can be with
It is the connection of two element internals.For the ordinary skill in the art, it can understand that above-mentioned term exists with concrete condition
Concrete meaning in the present invention.
The better embodiment of this patent is explained in detail above, but this patent is not limited to above-mentioned embodiment party
Formula, can also be on the premise of this patent objective not be departed from one skilled in the relevant art's possessed knowledge
Make a variety of changes.
Claims (6)
1. a kind of security account opening system based on chat robots, it is characterised in that including client, robot system, security
Open an account module, deposit pipe and open an account module, account center, account database and employee end；The robot system includes data typing
Robot system, risk assessment robot system, inquiry robot system and distribute leaflets robot system；It is man-machine right that client is provided with
Talk about window, input module, sending module；
Data typing robot system includes receiving module, and for receiving the message of client transmission, the message includes word
Message；Module is replied, default reply message is sent to client；Collection module, opened an account data for collecting user；Service
Device, the user for collection module to be collected open an account data storage, after data Input Process is interrupted and recovered again, recall automatically
Information through typing.
2. the security account opening system according to claim 1 based on chat robots, it is characterised in that also tested including identity
Demonstrate,prove module.
3. the security account opening system according to claim 1 or 2 based on chat robots, it is characterised in that also include mistake
Reminding module by mistake.
4. the security account opening system according to claim 3 based on chat robots, it is characterised in that the client bag
Include cell-phone customer terminal and pc client.
5. the security account opening system according to claim 3 based on chat robots, it is characterised in that the user opens an account
Data includes phone number, ID card information, three-party deposit bank card information, sales department's information, address, educational background, occupation, electronics
Agreement signs information.
6. the security account-opening method according to claim 1 based on chat robots, it is characterised in that concretely comprise the following steps：
（1）Client user is chatted by human-computer dialogue window and data typing robot, and receiving client by receiving module disappears
Breath, and is sent default reply message to client by replying module, is collected user by collection module and is opened an account data；Once
A subscriber data is collected in dialogue, and the data that every step is collected is submitted to server by data typing robot system in time；
（2）After data typing robot system completes the collection of every data, distribute leaflets robot system will create and audit work order, point
Task appropriate employee end business personnel and carry out data verification, after examination ＆ verification passes through, carry out next stage examination ＆ verification, until all examination ＆ verifications are whole
Pass through；
（3）Distribute leaflets robot system will can send " examination ＆ verification complete " message after the completion of all examination ＆ verifications to bus, and security are opened an account module
Opened an account with pipe is deposited after module receives " examination ＆ verification complete " message, opened an account respectively to security and module and deposit pipe module of opening an account and call and open an account
Interface, opened an account；
（4）Security open an account module and deposit pipe open an account module correctly return after, account center can by the securities account of user, deposit Guan Yin
Row account and the numbering of internal generation are stored in account database together；
（5）Client user is inputted by human-computer dialogue window：" risk test and appraisal ", then risk test and appraisal robot system reply topic,
Client user and risk test and appraisal robot system answer in a manner of chatting are realized, risk test and appraisal robot system includes risk
Test and appraisal module, memory module, complete calculation risk grade after answer, and answer process and risk class result are stored；
（6）Client user is by inquiring about robot system queries user service information.
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| CN201710752366.8A CN107612812A (en) | 2017-08-28 | 2017-08-28 | A kind of security account-opening method and system based on chat robots |
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| CN201710752366.8A CN107612812A (en) | 2017-08-28 | 2017-08-28 | A kind of security account-opening method and system based on chat robots |
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| CN108880887A (en) * | 2018-06-20 | 2018-11-23 | 山东大学 | Accompany and attend to robot cloud service system and method based on micro services |
| CN112668889A (en) * | 2020-12-30 | 2021-04-16 | 上海掌门科技有限公司 | Method, device and storage medium for detecting risk user |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN108880887A (en) * | 2018-06-20 | 2018-11-23 | 山东大学 | Accompany and attend to robot cloud service system and method based on micro services |
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