CN107368978A - A kind of Green Manufacturing Strategy service of goods quality control system and its method - Google Patents
A kind of Green Manufacturing Strategy service of goods quality control system and its method Download PDFInfo
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Abstract
The invention discloses a kind of Green Manufacturing Strategy service of goods quality control system, including：Personal information management：The personal information management mainly carries out personal information addition, personal information modification operation by two addition personal information, managing personal information module compositions by system manager；First class index management：Evaluation service of goods personnel service and product quality are realized in the first class index management；Two-level index management：The exhaustive division to one-level evaluation index in system is realized in the two-level index management.The present invention is mainly made up of five personal information management, user management, service of goods personal management, one-level evaluation index and two-level appraisement index modules.The use of the system is advantageous to improve enterprises production efficiency, evaluation Employees' achievement, uses manpower and material resources sparingly；Optimize the service of goods quality under enterprise Green manufacturing strategy so that enterprise development is preferably adapted to, incorporated, optimizing contemporary society, natural environment.
Description
Technical field
The invention belongs to communication technical field, more specifically, more particularly to a kind of Green Manufacturing Strategy service of goods matter
Measure management system.Meanwhile the invention further relates to a kind of Green Manufacturing Strategy service of goods method for quality control.
Background technology
Green manufacturing is a kind of mode of production of enterprise implement sustainable development now.Enterprise more pays close attention to green manufacturing simultaneously
The management of the lower service of goods quality of strategy.The service quality of green manufacturing product is an important composition portion of whole green strategy
Point, and the green demand for examining this product whether more to meet consumer and society.Green Manufacturing Strategy service of goods quality
Management information system is an example with Development of Database Management System, and it includes user and enterprise product service quality personnel
Data Enter, extraction, inquiry, the several links of renewal, its emphasis product quality and product clothes in the case where user is to certain evaluation index
The evaluation link of business personnel service's behavior.
Service of goods quality generally includes under Green Manufacturing Strategy：Tangible quality, interaction quality, oeverall quality three
Point.Tangible quality can be product, material or the quality for manufacturing equipment aspect；Interaction quality is occurred in waiter
Produce the economic behaviour quality between tissue and user；Oeverall quality is user's foundation impression or experience to Serve the production liver mass
Overall target evaluation.The system is mainly the management to tangible quality and invisible service quality in service of goods quality.
The exploitation of Green Manufacturing Strategy service of goods quality control system is selected, it should says it is to comply with contemporary green, energy-conservation, high efficiency
Trend.For management for current green manufacturing service of goods quality, the content of data message amount and information management is huge
And it is complicated, inquiry, management workload are also very big, and so, loss largely enters, material resources, while are also easier to out at work
Existing mistake.It is best to possess a platform for meeting user's request and intelligentized service of goods quality management is carried out to it
But, people, material resources are not only saved, while is also convenient for operation and assurance to each side information.
The content of the invention
The invention aims to solve shortcoming present in prior art, and a kind of Green Manufacturing Strategy proposed produces
Product service quality administrative system and its method, realize systematization, the specification of Green Manufacturing Strategy service of goods quality control system
Change and automate, so as to optimize the service of goods quality under enterprise Green manufacturing strategy so that enterprise development is preferably adapted to, melted
Enter, optimize contemporary society, natural environment.
To achieve the above object, the present invention provides following technical scheme：
A kind of Green Manufacturing Strategy service of goods quality control system, including：
Personal information management：The personal information management by two addition personal information, managing personal information module compositions,
Personal information addition, personal information modification operation are mainly carried out by system manager；
Subscriber information management：The subscriber information management is by addition user profile, managing user information and searching user's information
Three module compositions, the subscriber information management carry out ease of user Data Enter and carry out express user letter according to Customs Assigned Number
Breath inquiry；Subscriber information management to the overall merit of product quality and service of goods personnel service by reaching to service of goods matter
Measure evaluation effect；The overall merit of service of goods is also the nucleus module of system；
Service of goods personal information：Module product attendant information mainly by management product attendant information, look into
Ask service of goods personal information, addition service of goods personal information and service of goods personnel scoring and check four submodule groups
Into；For the excitation to service of goods person works, while also serve as the reference data of the overall merit of its corresponding product；Letter
Breath statistics, facilitates staff's follow-up work arrangement, can also join as the master data of Green Manufacturing Strategy General Implementing situation
Examine；
First class index management：Evaluation service of goods personnel service and product quality are realized in the first class index management；
Two-level index management：The exhaustive division to one-level evaluation index in system is realized in the two-level index management.
The present invention also provides a kind of Green Manufacturing Strategy service of goods method for quality control, comprises the following steps：
S1, enterprise administrator enter row information and added to user, service of goods personal information table, firsts and seconds evaluation index table
Add, form user profile, service of goods personal information and one-level, two-level appraisement index history file respectively；
The history files of S2, wherein three form service of goods personal information table respectively and the evaluation of service of goods quality information refers to
Mark table；
S3, user carry out service of goods quality evaluation with reference to the two tables, form fraction history file, closely generate scoring
Table；
S4, service of goods personnel can check to the grade form of generation, after improving the problem of services, simultaneously
Foundation that can also be as enterprise to service of goods personnel's rewards and punishments.
The technique effect and advantage of the present invention：A kind of Green Manufacturing Strategy service of goods quality management system provided by the invention
System and its method, compared with technology, the present invention is mainly by personal information management, user management, service of goods personal management, one-level
Five module compositions of evaluation index and two-level appraisement index.The use of the system is advantageous to improve enterprises production efficiency, valuation officer
Contribution effect, use manpower and material resources sparingly；Optimize the service of goods quality under enterprise Green manufacturing strategy so that enterprise development is preferably fitted
It, should incorporate, optimize contemporary society, natural environment.
Brief description of the drawings
Fig. 1 is the function structure chart of the present invention；
Fig. 2 is the E-R figures of the present invention；
Fig. 3 is the output interface figure of the present invention；
Fig. 4 is the inputting interface figure of the present invention；
Fig. 5 is the business process map of the present invention；
Fig. 6 is the context flow chart of the present invention；
Fig. 7 is the layer data flow chart of the present invention；
Fig. 8 is the first Layer 2 data flow chart of the present invention；
Fig. 9 is second of Layer 2 data flow chart of the present invention.
Embodiment
In order to make the purpose , technical scheme and advantage of the present invention be clearer, below in conjunction with specific embodiment, to this
Invention is further elaborated.It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, not
For limiting the present invention.Based on the embodiment in the present invention, those of ordinary skill in the art are not before creative work is made
The every other embodiment obtained is put, belongs to the scope of protection of the invention.
As shown in figure 1, the present invention provides a kind of Green Manufacturing Strategy service of goods quality control system, including：
Personal information management：The personal information management by two addition personal information, managing personal information module compositions,
Personal information addition, personal information modification operation are mainly carried out by system manager；
Subscriber information management：The subscriber information management is by addition user profile, managing user information and searching user's information
Three module compositions, the subscriber information management carry out ease of user Data Enter and carry out express user letter according to Customs Assigned Number
Breath inquiry；Subscriber information management to the overall merit of product quality and service of goods personnel service by reaching to service of goods matter
Measure evaluation effect；The overall merit of service of goods is also the nucleus module of system；
Service of goods personal information：Module product attendant information mainly by management product attendant information, look into
Ask service of goods personal information, addition service of goods personal information and service of goods personnel scoring and check four submodule groups
Into；For the excitation to service of goods person works, while also serve as the reference data of the overall merit of its corresponding product；Letter
Breath statistics, facilitates staff's follow-up work arrangement, can also join as the master data of Green Manufacturing Strategy General Implementing situation
Examine；
First class index management：Evaluation service of goods personnel service and product quality are realized in the first class index management；
Two-level index management：The exhaustive division to one-level evaluation index in system is realized in the two-level index management.
Present system is divided into foreground and two, backstage part and designed, and foreground is developed using JSP, from the background using SQL
Server2012 is designed.Desk module mainly realizes that user logs in, user profile typing and searching and managing, user take to product
The functions such as business quality evaluation.SQLServer2012 realizes the functions such as data connection as background data base.
(1) personal information management module
1. add personal information module：Internal system add-on system administrative staff's essential information, such as：Name, login account
With password etc..So that the more preferable operating system such as user and system superintendent.
2. managing personal information module：More visible recognizes the essential information of each personnel of internal system, while also may be used
To be managed to its information, such as：Information etc. is deleted in modification.Upgrading in time for information is reached.
(2) user management module
1. add subscriber information module：The essential information of internal system typing user, such as：Name, login account and password
Deng.So that the preferable operating system of user
2. managing user information module：The essential information of more visible understanding user, while can also be to the basic of itself
Management is modified or deleted to information, has reached upgrading in time for information.
3. searching user's information module：The user basic information of internal system typing, it can be checked quickly soon by Customs Assigned Number
Ask out required user profile and printed.
4. evaluate service of goods quality information module：Carried out in terms of product quality and service of goods personnel service behavior two
Marking evaluation, it is best result that text box is interior, gets fraction, and system will be calculated in internal corresponding flexible strategy, draw each production
The fraction of product attendant.Rewards and punishments foundation as attendant.
(3) service of goods personal management module
1. add service of goods personal information module：The essential information of internal system typing service of goods personnel, such as：Surname
Name, login account and password etc..So that the preferable operating system of service of goods personnel
2. management product attendant information's module：The essential information of more visible understanding service of goods personnel, while
The essential information of itself can be modified or be deleted management, reach upgrading in time for information.
3. inquire about service of goods personal information module：Service of goods personnel's essential information of internal system typing, Ke Yitong
Service of goods person number's quick search is crossed to go out required user profile and printed.
4. module is checked in service of goods personnel scoring：By user to product quality and service of goods personnel service behavior two
Aspect carries out marking evaluation, and attendant can check composite score caused by internal system, improves later service work with this
Make, so as to improve operating efficiency.
(4) one-level evaluation index module
1. product quality module：The index for meeting environmental protection is provided in terms of product design and using two, facilitates user to production
Product are evaluated, while are also the reference data that product is improved later.
2. service of goods personnel module：By the invisible service of service of goods personnel, user is with perceptibility and satisfaction pair
The service of attendant provides evaluation.
(5) two-level appraisement Index module
To the exhaustive division of one-level evaluation index so that the evaluation of user is more selective, also makes goals for more accurate.
As shown in Fig. 2 so-called Logic Structure Design is exactly that the good basic E-R figures of conception framework design stage design are turned
The data model that specific database product is supported is changed into, so as to form logical schema.In the present system using relation
Type database schema, E-R figures are transformed into relational data pattern, and the contact of inter-entity is divided into three kinds of situations：It is one-to-one, a pair
It is more, many-to-one contact.
Upper figure is converted into relational model.There is underscore under each primary key.
User's (Customs Assigned Number, password, name, sex)
First class index table (first class index is numbered, first class index title, content, weight, fraction)
Service of goods personnel (service of goods person number, service of goods personnel's title, sex, modification logging)
Two-level index table (two-level index is numbered, first class index title, content, weight, fraction)
Keeper (keeper numbers, password, name)
Grade form (scoring code, score title, two-level index numbering, fraction numbering, the date)
Output design
Output design：The importance of output design is obvious.Management information system only passes through output
User service.The information that can information system provide the user is accurate, timely, applicable be the good and bad standard of evaluation information system it
One.Therefore, it is necessary to attach great importance to output design.In output design, mainly exported using daily general format, so convenient pipe
Reason, consult.
1. the content for exporting design is as follows：
◆ it is determined that output content：User is the main user of output information, and therefore, design first has to really when exporting content
Requirement of the user in terms of use information is determined, including the use of purpose, output speed, frequency, quantity, security requirement etc.；
◆ determine output format：Format design will be carried out by providing the information given people.Output format will meet user's
It is required that and custom, reach that form is clear, the attractive in appearance, purpose that is easy to read and understands.
2. output interface designs
As shown in figure 3, fraction checks interface：, can be to the detailed of fraction after service of goods personnel's login account checks fraction
Thin information is checked, in order to improve later action.
In-put design
In-put design：The design of inputting interface considers not only the screen format of Data-entry windows, and in view of such as
What makes the error rate of input data reduce as far as possible.The data volume of input is smaller, the probability of error with regard to smaller, so, protecting
While card input data is complete, interface is set as far as possible simple generous.
1. In-put design principle
◆ minimum principle：Refer to make input quantity minimum on the premise of ensureing to meet processing requirement.Input quantity is smaller, goes out
Wrong probability is fewer；The cost time is fewer, and data consistency is better；
◆ it is early to examine principle：Point is occurred close to former data as far as possible to input data proof, mistake is changed in time
Just；
◆ simplicity：The preparation of input, input process should try one's best easily, to reduce the generation of mistake；
◆ few conversion principle：The form needed for its processing records input data as far as possible, in order to avoid occur during data conversion medium
Mistake；
2. the content of In-put design
◆ determine input data content：In the content design of input data, including determination input data item title, data
Appearance, number range etc.；
◆ determine the input mode of data：The input mode of data and data time of origin, scene, processing it is urgent
Degree is relevant；
◆ determine the record format of input data：This is one of main contents of In-put design, and record format is man-machine
Linking form；
◆ select the method for verifying correctness of input data：This is also one of main contents of In-put design, and data are entered
The necessary verification of row, it is to ensure to input correct important step；
◆ determine input equipment：Conventional input equipment has mouse, keyboard, card reader, bar code recognition machine, voice recognition
Instrument, image reading apparatus etc..
As shown in figure 4, inputting interface designs：User evaluates interface：User's login system is from product quality and service of goods
Human behavior is evaluated service of goods quality, and two-level index inframe is full marks, the divided reference as user's evaluation.
As shown in figures 5-9, the present invention also provides a kind of Green Manufacturing Strategy service of goods method for quality control, including as follows
Step：
S1, enterprise administrator enter row information and added to user, service of goods personal information table, firsts and seconds evaluation index table
Add, form user profile, service of goods personal information and one-level, two-level appraisement index history file respectively；
The history files of S2, wherein three form service of goods personal information table respectively and the evaluation of service of goods quality information refers to
Mark table；
S3, user carry out service of goods quality evaluation with reference to the two tables, form fraction history file, closely generate scoring
Table；
S4, service of goods personnel can check to the grade form of generation, after improving the problem of services, simultaneously
Foundation that can also be as enterprise to service of goods personnel's rewards and punishments.
The specific implementation of the present invention is as follows：
System main interface, keeper is after logining successfully, into main interface.System main interface includes：Personal information management,
Five subscriber information management, service of goods personnel information management and I and II evaluation index submodules.In the state of main interface
There is Entered state on column, logs off and shows main frame button.
Subscriber information management interface, this module is by managing, adding and three submodules of searching user's information form.Can be with
Carry out typing and information modification, the deletion and inquiry operation of user basic information.(service of goods personnel information management and user
Information management operations are similar.) keeper's login system to the information such as Customs Assigned Number, name, login account and password carry out typing.
Keeper is carrying out making user's query function when user profile is checked, system would indicate that Query Result, while
Operation can be printed and added to Query Result.
User evaluates service of goods quality interface, and this module is mainly to be set according to I and II module evaluation index
Evaluation content is scored, and is scored in terms of product quality and service of goods personnel service behavior two, most passed through afterwards respectively
System-computed draws final score.
Interface is checked in service of goods personnel scoring, checks the service of scoring and like product of the user to service of goods quality
The scoring event of personnel.Details can reflect service of goods personnel's concrete condition, so as to work after service of goods personnel
Improved accordingly in work.
After service of goods personnel's login account checks fraction, the details of fraction can be checked, in order to change
Kind later action.
System has an one-level evaluation index and two-level appraisement index, and two-level index is the subdivision to first class index, same two level
Index is also to be finely divided from the broad aspect of service behavior two of product quality and service of goods personnel, and is entered according to significance level
The corresponding weight of row is set.
In summary：The present invention disclosure satisfy that the enterprise of different characteristics is required the difference of service of goods quality.For disappearing
The person of expense directly need to only be referred to using production enterprise such case without service of goods behavior, consumer in Product Quality Evaluation
Evaluated accordingly at mark, enterprise is by evaluation quick positioning question product of the consumer to product quality, and in time, rapidly
Carry out product renewing and improvement；For needing to install, the production enterprise such case of service of goods behavior such as debugging, disappear
Expense person also needs to evaluate service of goods personnel service's behavior while product quality is evaluated, and consumer is to product
The evaluation of attendant's service behavior so that enterprise is to have had reference data in staff performance evaluation, while is also beneficial to employee
It is operated the improvement of content.Comprehensive evaluation not only improves enterprise's overall efficiency, additionally it is possible to for enterprise operating save manpower,
Material resources, simultaneously, as a part for computer application, using computer to the service of goods quality under Green Manufacturing Strategy
Information is managed, and has the advantages of labor management institute is incomparable.For example, independence is strong, simple to operate, easy to use etc..
Green manufacturing is a kind of mode of production of the enterprise implement strategy of sustainable development, and the green product under this mode of production has section
Material, energy-conservation, water saving, low noise, low stain, disposable, labile function.Enterprise implement Green Manufacturing Strategy can also be shown
The modernization level of enterprise, enterprise is passed on to nature, the attention attitude of social environment to consumer, while be also to consumer's
Respect, lift influence power of the enterprise in the minds of consumer, these advantages can be greatly enhanced Green Manufacturing Strategy product
Service quality.Therefore, the exploitation of Green Manufacturing Strategy service of goods quality control system be more suitable enterprise, social development will
Ask.
Finally it should be noted that：The preferred embodiments of the present invention are the foregoing is only, are not intended to limit the invention,
Although the present invention is described in detail with reference to the foregoing embodiments, for those skilled in the art, it still may be used
To be modified to the technical scheme described in foregoing embodiments, or equivalent substitution is carried out to which part technical characteristic,
Within the spirit and principles of the invention, any modification, equivalent substitution and improvements made etc., it should be included in the present invention's
Within protection domain.
Claims (2)
- A kind of 1. Green Manufacturing Strategy service of goods quality control system, it is characterised in that including：Personal information management：The personal information management is by two addition personal information, managing personal information module compositions, mainly Personal information addition, personal information modification operation are carried out by system manager；Subscriber information management：The subscriber information management is by addition user profile, managing user information and searching user's information three Module composition, the subscriber information management carry out ease of user Data Enter and looked into according to Customs Assigned Number progress express user information Ask；Subscriber information management is commented service of goods quality by reaching to the overall merit of product quality and service of goods personnel service Valency effect；The overall merit of service of goods is also the nucleus module of system；Service of goods personal information：Module product attendant information is mainly produced by management product attendant information, inquiry Four submodule compositions are checked in product attendant information, addition service of goods personal information and service of goods personnel scoring；With In the excitation to service of goods person works, while also serve as the reference data of the overall merit of its corresponding product；Information is united Meter, facilitates staff's follow-up work arrangement, can also be referred to as the master data of Green Manufacturing Strategy General Implementing situation.First class index management：Evaluation service of goods personnel service and product quality are realized in the first class index management.Two-level index management：The exhaustive division to one-level evaluation index in system is realized in the two-level index management.
- A kind of 2. Green Manufacturing Strategy service of goods method for quality control described in claim 1, it is characterised in that：Including as follows Step：S1, enterprise administrator enter row information addition to user, service of goods personal information table, firsts and seconds evaluation index table, User profile, service of goods personal information and one-level, two-level appraisement index history file are formed respectively；The history files of S2, wherein three form service of goods personal information table and service of goods quality information evaluation index respectively Table；S3, user carry out service of goods quality evaluation with reference to the two tables, form fraction history file, closely generate grade form；S4, service of goods personnel can check to the grade form of generation, after improving the problem of services, while also may be used Using the foundation as enterprise to service of goods personnel's rewards and punishments.
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN116911685A (en) * | 2023-07-26 | 2023-10-20 | 深圳市建筑工务署工程管理中心 | Government engineering whole process engineering consultation performance evaluation system |
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| US20070050238A1 (en) * | 2005-09-01 | 2007-03-01 | Michael Carr | Computer-implemented apparatus and method for capturing and monitoring employee development and performance in a call center |
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| CN113723713A (en) * | 2021-11-01 | 2021-11-30 | 商运(江苏)科创发展有限公司 | Micro-service green manufacturing customer management system and method |
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Application publication date: 20171121 |