CN107317692A - Failure report method and device - Google Patents
Failure report method and device Download PDFInfo
- Publication number
- CN107317692A CN107317692A CN201610270288.3A CN201610270288A CN107317692A CN 107317692 A CN107317692 A CN 107317692A CN 201610270288 A CN201610270288 A CN 201610270288A CN 107317692 A CN107317692 A CN 107317692A
- Authority
- CN
- China
- Prior art keywords
- webserver
- default
- terminal
- video traffic
- server
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/14—Network analysis or design
Abstract
The invention provides a kind of failure report method and device, wherein, this method includes：Obtain and the business datum that the terminal of video traffic is reported is performed under default tree network structure, wherein, default tree network structure includes the webserver with default subordinate relation, and the webserver is used for control terminal and performs video traffic；The webserver set for meeting predetermined failure condition is searched according to business datum；Default subordinate relation in default tree network structure reports the fault network server in webserver set, and the failure for solving video traffic in correlation technique reports the problem of efficiency is low, and the failure for improving video traffic reports efficiency.
Description
Technical field
The present invention relates to the communications field, in particular to a kind of failure report method and device.
Background technology
Current internet television (Internet Protocol Television, referred to as IPTV)
The system network element numerous due to including and it is sufficiently complex, while final video-see quality is only
There is user's ability visual perception, this just brings larger for video quality monitoring and failure demarcation
It is difficult.For IPTV all webs' watch, topmost is exactly to find influence more in real time
User is placed on unique user viewing compared with multiple faults and energy fast bound, rather than main attention
In experience.
The method that current video traffic failure is reported is that the experience of video traffic is thought in user
When poor, to maintenance personal the video traffic of its region can be reported to be likely to occur problem, then by
Maintenance personal is investigated and monitored to its region.Current video monitoring Main is：
Saving intown content distributing network (Content Delivery Network, referred to as CDN)
Entrance disposes special code stream analysis server, and mirror image is done to all channel code streams, replicates one
Part carries out Decoding Analysis to streaming server, and this method has certain effect, but this side to monitoring
There is problems with method：CDN entrances dispose code stream analysis server cause it is originally complicated
IPTV system is more complicated, also causes lower deployment cost increase.Further, since being limited by computer room
The many reasons such as place, are actually only possible in seldom a part of core CDN deployment code stream analysis
Server, and major part CDN is not monitored, and also causes network node to be difficult to be monitored.
Failure for video traffic in correlation technique reports the problem of efficiency is low, there is presently no
Efficiently solve scheme.
The content of the invention
The embodiments of the invention provide a kind of failure report method and installation method and device, so that
The failure for solving video traffic in correlation technique less reports the problem of efficiency is low.
According to one embodiment of present invention there is provided a kind of failure report method, including：Obtain
The business datum for taking the terminal for performing video traffic under default tree network structure to report, wherein,
The default tree network structure includes the webserver with default subordinate relation, described
The webserver is used to control the terminal to perform the video traffic；According to the business datum
Search the webserver set for meeting predetermined failure condition；According to the default tree network knot
The default subordinate relation in structure reports the fault network in the webserver set
Server.
Alternatively, the webserver for meeting predetermined failure condition is searched according to the business datum
Set includes：The net under the default tree network structure is obtained according to the business datum
The video service quality of network server；Find out video traffic matter described in the webserver
Amount is less than the webserver of pre-set business quality, to obtain the webserver set.
Alternatively, according to obtaining under the default tree network structure business datum
The video service quality of the webserver includes：The terminal is calculated according to the business datum
Video traffic availability；Counted respectively and institute according to the video traffic availability of the terminal
The video traffic availability ratio of the connected webserver of terminal is stated, wherein, the video industry
Business availability ratio is used to indicate that the described of the webserver being connected with the terminal regards
Frequency quality of service；Find out video service quality described in the webserver and be less than default industry
The webserver for quality of being engaged in, is included with obtaining the webserver set：Find out described
Video traffic availability ratio is less than the network service of default video traffic availability ratio
Device, to obtain the webserver set.
Alternatively, counted respectively and the end according to the video traffic availability of the terminal
The video traffic availability ratio of the connected webserver in end includes：Obtain and taken with the network
The first terminal quantity of the terminal of business device connection, and in the terminal being connected with the webserver
The video traffic availability is less than the second terminal number of the terminal of default video traffic availability
Amount；The ratio between the second terminal quantity and the first terminal quantity is obtained as described
Video traffic availability ratio.
Alternatively, the default subordinate relation in the default tree network structure is reported
Fault network server in the webserver set includes：Extract the network service
The webserver in device set is used as target web server；If closed in the default subordinate
Target web server described in system is connected with subordinate's webserver, then judges in the target
Whether subordinate's webserver of the connection of the webserver belongs to the webserver collection
Close；Belonged in the subordinate's webserver for judging to be connected with the target web server
During the webserver set, the target web server is reported to be taken for the fault network
Business device；If under target web server is not connected described in the default subordinate relation
Belong to the webserver, then judge that being connected to identical upper network with the target web server takes
Whether the peer network server of the target web server of business device belongs to the network
Server set；Judging that being connected to identical upper network with the target web server takes
The peer network server of the target web server of business device includes at least one network
When server is not belonging to the webserver set, it is institute to report the target web server
State fault network server.
Alternatively, the institute of the video traffic is performed in the case where obtaining the default tree network structure
The business datum that terminal is reported is stated, wherein, the default tree network structure includes tool
There is the webserver of default subordinate relation, the webserver is used to control the terminal to hold
Before the row video traffic, methods described also includes：According to the default of the webserver
Subordinate relation, sets up the default tree network structure.
Alternatively, in the default subordinate relation in the default tree network structure
Report after the fault network server in the webserver set, methods described is also
Including：Send the configured information for indicating the fault network server.
Alternatively, the business datum includes：KPI Key Performance Indicator KPI data.
Alternatively, the terminal includes：Set top box.
According to another embodiment of the invention there is provided a kind of failure reporting device, including：
Acquisition module, is reported for obtaining the terminal of execution video traffic under default tree network structure
Business datum, wherein, the default tree network structure is included with default subordinate relation
The webserver, the webserver is used to control the terminal to perform the video traffic；
Searching modul, the network service of predetermined failure condition is met for being searched according to the business datum
Device set；Reporting module, in the default tree network structure it is described it is default from
Category relation reports the fault network server in the webserver set.
By the present invention, the terminal for obtaining execution video traffic under default tree network structure is reported
Business datum, wherein, default tree network structure is included with the net for presetting subordinate relation
Network server, the webserver is used for control terminal and performs video traffic；Looked into according to business datum
Look for the webserver set for meeting predetermined failure condition；According in default tree network structure
Default subordinate relation reports the fault network server in webserver set, it can be seen that,
The business datum that the terminal that can get video traffic using such scheme is reported, finds out full
The webserver of sufficient predetermined failure condition is used as the webserver for being likely to occur failure, composition
Webserver set, further according to the subordinate relation report network server between the webserver
Fault network server in set, that is to say, that the business datum that is reported according to terminal and
The subordinate relation existed between each webserver, can delimit and report in time and be likely to occur
The webserver of failure, efficiency is reported this improves the failure of video traffic, so as to solve
The failure of video traffic reports the problem of efficiency is low in correlation technique of having determined.
Brief description of the drawings
Accompanying drawing described herein is used for providing a further understanding of the present invention, constitutes the application
A part, schematic description and description of the invention is used to explain the present invention, not structure
Into inappropriate limitation of the present invention.In the accompanying drawings：
Fig. 1 is a kind of flow chart of failure report method according to embodiments of the present invention；
Fig. 2 is the schematic diagram of default tree network structure according to embodiments of the present invention；
Fig. 3 is a kind of structured flowchart one of failure reporting device according to embodiments of the present invention；
Fig. 4 is a kind of structured flowchart two of failure reporting device according to embodiments of the present invention；
Fig. 5 is a kind of structured flowchart three of failure reporting device according to embodiments of the present invention；
Fig. 6 is a kind of structured flowchart four of failure reporting device according to embodiments of the present invention；
Fig. 7 is the flow chart of the failure report method according to alternative embodiment of the present invention；
Fig. 8 is the schematic diagram one of the failure report method according to alternative embodiment of the present invention；
Fig. 9 is the schematic diagram two of the failure report method according to alternative embodiment of the present invention.
Embodiment
Describe the present invention in detail below with reference to accompanying drawing and in conjunction with the embodiments.Need explanation
It is that, in the case where not conflicting, the feature in embodiment and embodiment in the application can phase
Mutually combination.
It should be noted that the art in description and claims of this specification and above-mentioned accompanying drawing
Language " first ", " second " etc. are for distinguishing similar object, without specific for describing
Order or precedence.
Embodiment 1
A kind of failure report method is provided in the present embodiment, and Fig. 1 is according to present invention implementation
The flow chart of a kind of failure report method of example, as shown in figure 1, the flow comprises the following steps：
Step S102, the terminal for obtaining execution video traffic under default tree network structure is reported
Business datum, wherein, default tree network structure is included with the net for presetting subordinate relation
Network server, the webserver is used for control terminal and performs video traffic；
Step S104, the webserver for meeting predetermined failure condition is searched according to business datum
Set；
Step S106, the default subordinate relation in default tree network structure is reported in net
Fault network server in network server set.
Alternatively, above-mentioned failure report method can be, but not limited to the failure applied to video traffic
In the scene of monitoring.For example：The real time fail monitoring of IPTV system and failure, which are delimited, to be reported
Scene in.
Alternatively, above-mentioned failure report method can be, but not limited to be applied to server, for example：
Video traffic failure monitoring server, video traffic failure reports server etc..
By above-mentioned steps, the business datum that the terminal of video traffic is reported can be got, is looked into
The webserver for meeting predetermined failure condition is found out as the network service for being likely to occur failure
Device, network consisting server set reports net further according to the subordinate relation between the webserver
Fault network server in network server set, that is to say, that the business reported according to terminal
The subordinate relation existed between data and each webserver, can delimit and report in time
The webserver of failure is likely to occur, efficiency is reported this improves the failure of video traffic,
So as to which the failure for solving video traffic in correlation technique reports the problem of efficiency is low.
In the present embodiment, the terminal of video traffic can be, but not limited to be set top box.Network takes
Business device can be, but not limited to be CDN at different levels, for example：Province center CDN, downtown CDN,
Edge C DN.
In the present embodiment, default tree network structure can according to the terminal of video traffic and
The actual deployment setting of the webserver of video traffic.
For example：Fig. 2 is the schematic diagram of default tree network structure according to embodiments of the present invention,
As shown in Fig. 2 in default tree network structure, province center CDN is set by multistage network
It is standby to be connected with downtown CDN-1~downtown CDN-M of its subordinate, downtown CDN-1~
Downtown CDN-M respectively by multistage network equipment and its each subordinate edge C DN-1~
The set top box of its management is connected under edge C DN-N connections, CDN at different levels again.
In the present embodiment, predetermined failure condition can be, but not limited to be to be used to define network service
Whether device is likely to occur the condition of failure.For example：It can be, but not limited to be indicated for video industry
The condition for quality of being engaged in, can will be less than default video service quality as predetermined failure condition so as to
Find out webserver set.
In the present embodiment, before above-mentioned steps S102, it can be, but not limited to configure video
The terminal of business, the ability for making it possess reporting service data.For example：It can be, but not limited to lead to
Cross terminal network management system to configure set-top box parameter, make each set top box by the specified cycle to specified
Address is (for example：Failure reports server) reporting service data.Can also but it be not limited by
Third-party probe is installed in the terminal of video traffic it is possessed reporting service data
Ability.
In the present embodiment, business datum can be, but not limited to include：KPI Key Performance Indicator KPI
Data.For example：Packet loss, video traffic message transmission rate of video traffic data transfer etc..
Alternatively, in above-mentioned steps S104, it can be, but not limited to be obtained according to business datum
The video service quality of each webserver, then find out the relatively low network of video service quality
Server, so as to obtain webserver set.
For example：It can be, but not limited to obtain the net under default tree network structure according to business datum
The video service quality of network server, then find out video service quality in the webserver and be less than
The webserver of pre-set business quality, to obtain webserver set.
In the present embodiment, can be, but not limited to indicate using video traffic availability ratio with
The video service quality of the connected webserver of terminal.
In one example, the mode for obtaining video service quality can be, but not limited to be according to industry
The video traffic availability of business data computing terminal, distinguishes according to the video traffic availability of terminal
Count the video traffic availability ratio for the webserver being connected with terminal.
In this example, the mode for obtaining webserver set can be, but not limited to be to look for out
Video traffic availability ratio is less than the webserver of default video traffic availability ratio.
In another example, it can regularly collect the KPI data that the set top box received is reported,
Com-parison and analysis is carried out further according to the data that default subordinate relation is reported to set top box, video is found out
Quality of service is less than the webserver of preset value, obtains webserver set.
By above-mentioned steps, the network clothes for being likely to occur failure can be found out according to business datum
Business device, realizes the preliminary demarcation to fault network server.
Alternatively, statistics video traffic availability ratio mode can be, but not limited to be obtain with
The first terminal quantity of the terminal of webserver connection, and the terminal being connected with the webserver
Middle video traffic availability is less than the second terminal quantity of the terminal of default video traffic availability,
The ratio obtained again between second terminal quantity and first terminal quantity is available as video traffic
Rate ratio.
Alternatively, in above-mentioned steps S106, the mode of the reporting fault webserver can be with
But it is not limited to extract the webserver in webserver set as target web server,
And judge whether target web server is connected with subordinate's network service in default subordinate relation
Device.
If target web server is connected with subordinate's webserver in default subordinate relation,
Then judge whether subordinate's webserver in the connection of target web server belongs to network
Server set, and in the subordinate's webserver for judging to be connected with target web server
When belonging to webserver set, it is fault network server to report target web server.
If in addition, subordinate's net that target web server is not connected in default subordinate relation
Network server, then judge to be connected to the mesh of identical upper network server with target web server
Whether the peer network server of the mark webserver belongs to webserver set, and is sentencing
Break and to be connected to the target web service of identical upper network server with target web server
The peer network server of device includes at least one webserver and is not belonging to the webserver
During set, it is fault network server to report target web server.
By above-mentioned steps, the fault network server in webserver set can be analyzed,
And the reporting fault webserver.Reporting in time for fault network server is realized, so as to improve
The efficiency that failure is reported in video traffic.
Alternatively, before above-mentioned steps S102, can according to the webserver it is default from
Category relation, sets up default tree network structure.
Alternatively, after above-mentioned steps S106, it can send for indicating that fault network takes
The configured information of business device.So that maintenance personal can be according to the fault network server pair reported
The failure of video traffic monitor and investigate in advance.
Alternatively, in the present embodiment, it can also not deposited in the failure for finding previously to have reported
In case, the configured information for indicating fault recovery is sent.
Embodiment 2
A kind of failure reporting device is additionally provided in the present embodiment, and the device is above-mentioned for realizing
Embodiment and preferred embodiment, had carried out repeating no more for explanation.Used as following
, term " module " can realize the combination of the software and/or hardware of predetermined function.Although following
Device described by embodiment is preferably realized with software, but hardware, or software and hard
The realization of the combination of part is also that may and be contemplated.
Fig. 3 is a kind of structured flowchart one of failure reporting device according to embodiments of the present invention, such as
Shown in Fig. 3, the device includes：
1) acquisition module 32, video traffic is performed for obtaining under default tree network structure
The business datum that terminal is reported, wherein, default tree network structure includes having default subordinate
The webserver of relation, the webserver is used for control terminal and performs video traffic；
2) searching modul 34, coupled to acquisition module 32, for being searched according to business datum
Meet the webserver set of predetermined failure condition；
3) reporting module 36, coupled to searching modul 34, for according to default tree network
Default subordinate relation in structure reports the fault network server in webserver set.
Alternatively, above-mentioned failure reporting device can be, but not limited to the failure applied to video traffic
In the scene of monitoring.For example：The real time fail monitoring of IPTV system and failure, which are delimited, to be reported
Scene in.
Alternatively, above-mentioned failure reporting device can be, but not limited to be applied to server, for example：
Video traffic failure monitoring server, video traffic failure reports server etc..
By said apparatus, what the terminal that acquisition module 32 can get video traffic was reported
Business datum, searching modul 34 finds out the webserver conduct for meeting predetermined failure condition
It is likely to occur the webserver of failure, network consisting server set, then by reporting module
36 fault network in the subordinate relation report network server set between the webserver
Network server, that is to say, that the business datum reported according to terminal and each webserver
Between the subordinate relation that exists, can delimit and report in time the network service for being likely to occur failure
Device, efficiency is reported this improves the failure of video traffic, so as to solve in correlation technique
The failure of video traffic reports the problem of efficiency is low.
In the present embodiment, the terminal of video traffic can be, but not limited to be set top box.Network takes
Business device can be, but not limited to be CDN at different levels, for example：Province center CDN, downtown CDN,
Edge C DN etc..
In the present embodiment, default tree network structure can according to the terminal of video traffic and
The actual deployment setting of the webserver of video traffic.
For example：As shown in Fig. 2 in default tree network structure, province center CDN passes through
Multistage network equipment is connected with downtown CDN-1~downtown CDN-M of its subordinate, in city
Heart CDN-1~downtown CDN-M passes through multistage network equipment and the side of its respective subordinate respectively
Its management is connected under edge CDN-1~edge C DN-N connections, CDN at different levels again
Set top box.
In the present embodiment, predetermined failure condition can be, but not limited to be to be used to define network service
Whether device is likely to occur the condition of failure.For example：It can be, but not limited to be indicated for video industry
The condition for quality of being engaged in, can will be less than default video service quality as predetermined failure condition so as to
Find out webserver set.
In the present embodiment, before acquisition module 32, the device can with but be not limited to bag
Configuration module is included, the terminal for configuring video traffic, the energy for making it possess reporting service data
Power.For example：It can be, but not limited to configure set-top box parameter by terminal network management system, make each
Set top box press specify the cycle to specified address (for example：Failure reports server) reporting service
Data.It but can also be not limited by and third-party probe be installed in the terminal of video traffic
The ability for making it possess reporting service data.
In the present embodiment, business datum can be, but not limited to include：KPI Key Performance Indicator KPI
Data.For example：Packet loss, video traffic message transmission rate of video traffic data transfer etc..
Fig. 4 is a kind of structured flowchart two of failure reporting device according to embodiments of the present invention, such as
Shown in Fig. 4, alternatively, searching modul 34 includes：
Acquiring unit 42, for obtaining the net under default tree network structure according to business datum
The video service quality of network server；
Searching unit 44, coupled to acquiring unit 42, is regarded for finding out in the webserver
Frequency quality of service is less than the webserver of pre-set business quality, to obtain webserver set.
Alternatively, acquiring unit 42 can be, but not limited to be used for：Calculated eventually according to business datum
The video traffic availability at end；Counted respectively and terminal phase according to the video traffic availability of terminal
The video traffic availability ratio of the webserver even, wherein, video traffic availability ratio
For the video service quality for the webserver for indicating to be connected with terminal.
Alternatively, searching unit 44 can be, but not limited to be used for：Video traffic is found out to can use
Rate ratio is less than the webserver of default video traffic availability ratio, to obtain network service
Device set.
Alternatively, acquiring unit 42 can be, but not limited to be used for：Obtain and connect with the webserver
The first terminal quantity of the terminal connect, and video traffic can in the terminal being connected with the webserver
It is less than the second terminal quantity of the terminal of default video traffic availability with rate；Obtain second terminal
Ratio between quantity and first terminal quantity is used as video traffic availability ratio.
Alternatively, reporting module 36 can be, but not limited to be used for：Extract webserver set
In the webserver be used as target web server；If the target network in default subordinate relation
Network server is connected with subordinate's webserver, then judges the connection in target web server
Whether subordinate's webserver belongs to webserver set；Judging to take with objective network
When subordinate's webserver of the connection of business device belongs to webserver set, target network is reported
Network server is fault network server；If the target web server in default subordinate relation
The subordinate's webserver not connected, then judge to be connected to mutually ibid with target web server
Whether the peer network server of the target web server of the level webserver belongs to network
Server set；Judging to be connected to identical upper network server with target web server
The peer network server of target web server include at least one webserver not
When belonging to webserver set, it is fault network server to report target web server.
Fig. 5 is a kind of structured flowchart three of failure reporting device according to embodiments of the present invention, such as
Shown in Fig. 5, alternatively, the device also includes：
Module 52 is set up, coupled to acquisition module 32, for according to the default of the webserver
Subordinate relation, sets up default tree network structure.
Fig. 6 is a kind of structured flowchart four of failure reporting device according to embodiments of the present invention, such as
Shown in Fig. 6, alternatively, the device also includes：
Sending module 62, coupled to reporting module 36, is used to indicate fault network for sending
The configured information of server.
It should be noted that above-mentioned modules can be by software or hardware to realize,
For the latter, it can be accomplished by the following way, but not limited to this：Above-mentioned module is respectively positioned on together
In one processor；Or, above-mentioned module is located in multiple processors respectively.
It is described in detail with reference to alternative embodiment of the present invention.
The preferred embodiment of the present invention provides a kind of IPTV failures report method.Pass through this method
Existing network actual conditions can be combined, video traffic failure is solved and reports the problem of efficiency is low.Meanwhile,
This method can also be combined with failure monitoring method of the prior art, reach that more preferable failure is delimited
With the effect of monitoring.In this alternative embodiment, the server reported for failure is to monitor
Exemplified by system, the terminal of video traffic is by taking set top box as an example, and the webserver is by taking node as an example, in advance
If tree network structure is by taking resource tree as an example, business datum is exemplified by playing analyze data, video
Quality of service is by taking video playing quality as an example, and availability ratio is exemplified by experiencing ratio.
In this alternative embodiment, first can according to existing network actual deployment, in monitoring system
On set up a Ke Yousheng centers CDN to the resource tree of set top box, then monitoring system is to all
Set top box monitored in real time, the broadcasting of all set top boxes used of quasi real time collection point
Data are analysed, the video playing quality of set top box can be analyzed by these data, according to resource
Tree construction quasi real time carries out analysis summary using big data technology to the data of collection；Then to tool
There is the node of subordinate relation (for example：Father and son/the brotgher of node) analysis summary data compared
To analysis, out of order generation position is derived, is formed and delimits result, report staff,
For the actual investigation reference of staff.
Alternative embodiment of the present invention is illustrated below in conjunction with the accompanying drawings.
Fig. 7 is the flow chart of the failure report method according to alternative embodiment of the present invention, such as Fig. 7
Shown, the flow comprises the following steps：
Step S702, according to existing network IPTV actual deployment, sets up money in monitoring system
Source tree.The common structure of resource tree is as shown in Figure 2.Monitoring system will typically at least provide craft
Create one by one and file imports two ways and carrys out establishing resource tree, it is possible to very easily change.
Step S704, set-top box parameter is configured by the system of similar terminal webmaster, is made each
Set top box reports KPI data by the specified cycle to specified address.Due to set top box enormous amount,
Easily hundreds of thousands is even up to a million, and is distributed in man of domestic consumer, can be by remotely managing
Reason system completes the configuration of parameter.Do not possess the machine top for reporting KPI data ability for those
Box, can install third-party probe to realize reporting for KPI data.
Step S706, receives and stores the KPI data reported.
Step S708, analysis summary is carried out to KPI data., can be with because data volume is huge
But it is not limited to analyze and process data using big data technology, real-time collect statistics can
To be completed using streaming computing, and offline task can be using mapping reduction model (Map
Reduce) complete.To all nodes on resource tree, count all set top boxes under it and see
See that video tastes are bad (for example：Video traffic availability is less than default availability) ratio,
Further can be in the bad ratio of channel statisticses video tastes.
The data that analysis summary is obtained are checked, find out network service by step S710
Device set.
Step S712, when needs investigation in time is gone wrong in demarcation, event is reported in monitoring system
Hinder the webserver and show alarm.Alarm is sent by modes such as mail ＆ short messages simultaneously
Related personnel.
In this alternative embodiment, process will be reported to be illustrated failure.Show at one
In example, Fig. 8 is the schematic diagram one of the failure report method according to alternative embodiment of the present invention, such as
Shown in Fig. 8, the online set top box number and quality of experience of video that each node is counted respectively are good
Experience ratio, check the data found on lower level node B and C all normal (a certain moment
The Consumer's Experience of extremely low ratio is not good to belong to normal phenomenon), and the data on node D are substantially different
Often (can be relatively low with ratio, affected user is more).Continue up and see that (A nodes are directly A nodes
1w user provides service, while providing service for B, C, D node), A data have different
Often, but the set top boxes that directly service of A and its subordinate's B, C node data it is all normal, A
Exception be nearly all that D is contributed, it can thus be derived that A, B, C node are all normal,
D or its lower certain section of network are problematic, and it is fault network server to report D.
In another example, Fig. 9 is the failure report method according to alternative embodiment of the present invention
Schematic diagram two, as shown in figure 9, count respectively each node online set top box number and
The good experience ratio of quality of experience of video, discovery H, A, F, E data are checked by analyzing
There is exception, and G data is normal.If E is problematic, F, G can receive shadow over there
Ring, F will not be only influenceed substantially without influenceing G.F all nodes of subordinate, including F simultaneously
The data for directly providing service are all substantially abnormal, it can thus be derived that E to F network or
The problematic maximum probability of network of person F nodes itself, it should preferential investigation, reports the F to be
Fault network server.
In summary, the failure report method provided using the embodiment of the present invention and alternative embodiment
And device, the set-op box capabilities in subscriber household can be made full use of, by the way of " statistics "
Accident analysis is carried out, all users of actual use are covered, the result reported more truly may be used
Lean on.
In addition, compared with prior art, the event that the embodiment of the present invention and alternative embodiment are provided
Barrier report method and device can not be arranged or arrange code stream analysis server less, make full use of
Existing set-top box device, each dimensional analysis is carried out using big data technology to mass data, can
To obtain the analyze data of any region any time, more intuitively reflect video industry comprehensively
The existing network actual conditions of business.
The above embodiments are merely illustrative of the technical solutions of the present invention rather than is limited, this
The those of ordinary skill in field can modify to technical scheme or equally replace
Change, without departing from the spirit and scope of the present invention, protection scope of the present invention should be with claim
It is described to be defined.
Embodiment 3
Through the above description of the embodiments, those skilled in the art can be understood that
The mode of general hardware platform necessary to can add to the method according to above-described embodiment by software
To realize, naturally it is also possible to by hardware, but the former is more preferably embodiment in many cases.
Understood based on such, technical scheme substantially makes tribute to prior art in other words
The part offered can be embodied in the form of software product, and the computer software product is stored in
In one storage medium (such as ROM/RAM, magnetic disc, CD), including some instructions are used to
So that a station terminal equipment (can be mobile phone, computer, server, or network equipment etc.)
Perform the method described in each embodiment of the invention.
Embodiments of the invention additionally provide a kind of storage medium.Alternatively, in the present embodiment,
Above-mentioned storage medium can be configured to the program code that storage is used to perform following steps：
S1, obtains and the business that the terminal of video traffic is reported is performed under default tree network structure
Data, wherein, default tree network structure includes the network service with default subordinate relation
Device, the webserver is used for control terminal and performs video traffic；
S2, the webserver set for meeting predetermined failure condition is searched according to business datum；
S3, the default subordinate relation in default tree network structure is reported in network service
Fault network server in device set.
Alternatively, storage medium is also configured to the side that storage is used to perform above-described embodiment record
The program code of method step：
Alternatively, in the present embodiment, above-mentioned storage medium can include but is not limited to：USB flash disk,
Read-only storage (ROM, Read-Only Memory), random access memory (RAM,
Random Access Memory), mobile hard disk, magnetic disc or CD etc. are various to deposit
Store up the medium of program code.
Alternatively, in the present embodiment, processor is according to the program generation stored in storage medium
Code performs the method and step that above-described embodiment is recorded.
Alternatively, the specific example in the present embodiment may be referred to above-described embodiment and optional implementation
Example described in mode, the present embodiment will not be repeated here.
Obviously, those skilled in the art should be understood that above-mentioned each module of the invention or each
Step can realize that they can concentrate on single computing device with general computing device
On, or be distributed on the network that multiple computing devices are constituted, alternatively, they can be used
The executable program code of computing device is realized, it is thus possible to be stored in storage dress
Performed in putting by computing device, and in some cases, can be with suitable different from herein
Sequence performs shown or described step, or they are fabricated to each integrated circuit die respectively
Block, or the multiple modules or step in them are fabricated to single integrated circuit module to realize.
So, the present invention is not restricted to any specific hardware and software combination.
The preferred embodiments of the present invention are the foregoing is only, are not intended to limit the invention,
For those skilled in the art, the present invention can have various modifications and variations.It is all this
Within the spirit and principle of invention, any modification, equivalent substitution and improvements made etc. all should
Within protection scope of the present invention.
Claims (10)
1. a kind of failure report method, it is characterised in that including：
Obtain and the business number that the terminal of video traffic is reported is performed under default tree network structure
According to, wherein, the default tree network structure includes the net with default subordinate relation
Network server, the webserver is used to control the terminal to perform the video traffic；
The webserver set for meeting predetermined failure condition is searched according to the business datum；
The default subordinate relation in the default tree network structure is reported in institute
State the fault network server in webserver set.
2. according to the method described in claim 1, it is characterised in that according to the industry
The webserver set that business data search meets predetermined failure condition includes：
The network under the default tree network structure is obtained according to the business datum
The video service quality of server；
Video service quality described in the webserver is found out less than pre-set business matter
The webserver of amount, to obtain the webserver set.
3. method according to claim 2, it is characterised in that
The network under the default tree network structure is obtained according to the business datum
The video service quality of server includes：The terminal is calculated according to the business datum
Video traffic availability；Counted respectively according to the video traffic availability of the terminal
The video traffic availability ratio for the webserver being connected with the terminal, wherein, institute
Stating video traffic availability ratio is used to indicate the network service being connected with the terminal
The video service quality of device；
Video service quality described in the webserver is found out less than pre-set business matter
The webserver of amount, is included with obtaining the webserver set：Find out described
Video traffic availability ratio is less than the network clothes of default video traffic availability ratio
Business device, to obtain the webserver set.
4. method according to claim 3, it is characterised in that according to the end
The video traffic availability at end counts the network service being connected with the terminal respectively
The video traffic availability ratio of device includes：
Obtain the first terminal quantity of terminal being connected with the webserver, and with institute
State video traffic availability described in the terminal of webserver connection and be less than pre- setting video industry
The second terminal quantity of the terminal for availability of being engaged in；
Obtain the ratio conduct between the second terminal quantity and the first terminal quantity
The video traffic availability ratio.
5. according to the method described in claim 1, it is characterised in that according to described pre-
If the default subordinate relation in tree network structure is reported in the webserver
Fault network server in set includes：
The webserver in the webserver set is extracted as target web service
Device；
If target web server is connected with subordinate described in the default subordinate relation
The webserver, then judge subordinate's network clothes in the connection of the target web server
Whether business device belongs to the webserver set；Judging and the objective network
When subordinate's webserver of the connection of server belongs to the webserver set,
It is the fault network server to report the target web server；
If target web server is not connected described in the default subordinate relation
Subordinate's webserver, then judge to be connected to identical higher level with the target web server
Whether the peer network server of the target web server of the webserver belongs to
The webserver set；Judging to be connected to phase with the target web server
Wrapped with the peer network server of the target web server of higher level's webserver
When including at least one webserver and being not belonging to the webserver set, report described
Target web server is the fault network server.
6. method according to any one of claim 1 to 5, it is characterised in that
The terminal of the video traffic is performed in the case where obtaining the default tree network structure
The business datum reported, wherein, the default tree network structure includes having
The webserver of default subordinate relation, the webserver is used to control the terminal
Perform before the video traffic, methods described also includes：
According to the default subordinate relation of the webserver, the default tree network is set up
Network structure.
7. method according to any one of claim 1 to 5, it is characterised in that
Reported in the default subordinate relation in the default tree network structure in institute
State after the fault network server in webserver set, methods described is also wrapped
Include：
Send the configured information for indicating the fault network server.
8. method according to any one of claim 1 to 5, it is characterised in that
The business datum includes：KPI Key Performance Indicator KPI data.
9. method according to any one of claim 1 to 5, it is characterised in that
The terminal includes：Set top box.
10. a kind of failure reporting device, it is characterised in that including：
Acquisition module, the end of video traffic is performed for obtaining under default tree network structure
The business datum reported is held, wherein, the default tree network structure includes having in advance
If the webserver of subordinate relation, the webserver is used to control the terminal to hold
The row video traffic；
Searching modul, predetermined failure condition is met for being searched according to the business datum
Webserver set；
Reporting module, in the default tree network structure it is described it is default from
Category relation reports the fault network server in the webserver set.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610270288.3A CN107317692B (en) | 2016-04-26 | 2016-04-26 | Fault reporting method and device |
| PCT/CN2017/080665 WO2017186004A1 (en) | 2016-04-26 | 2017-04-14 | Fault reporting method and apparatus, and storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610270288.3A CN107317692B (en) | 2016-04-26 | 2016-04-26 | Fault reporting method and device |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN107317692A true CN107317692A (en) | 2017-11-03 |
| CN107317692B CN107317692B (en) | 2022-07-15 |
Family
ID=60160734
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610270288.3A Active CN107317692B (en) | 2016-04-26 | 2016-04-26 | Fault reporting method and device |
Country Status (2)
| Country | Link |
|---|---|
| CN (1) | CN107317692B (en) |
| WO (1) | WO2017186004A1 (en) |
Families Citing this family (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112260946B (en) * | 2020-09-10 | 2024-03-19 | 视联动力信息技术股份有限公司 | Link failure processing method and device, terminal equipment and storage medium |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102136962A (en) * | 2010-06-23 | 2011-07-27 | 华为技术有限公司 | Method, relative device and system for delimiting quality problems |
| CN102143389A (en) * | 2011-04-22 | 2011-08-03 | 赛特斯网络科技(南京)有限责任公司 | Quality assurance (QA) system and method of internet protocol television (IPTV) services |
| CN102340802A (en) * | 2010-07-14 | 2012-02-01 | 中国联合网络通信集团有限公司 | Service quality monitoring method and system |
| CN104125085A (en) * | 2013-04-27 | 2014-10-29 | 中国移动通信集团黑龙江有限公司 | EBS (Enterprise Service Bus) data management and control method and device |
-
2016
- 2016-04-26 CN CN201610270288.3A patent/CN107317692B/en active Active
-
2017
- 2017-04-14 WO PCT/CN2017/080665 patent/WO2017186004A1/en active Application Filing
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102136962A (en) * | 2010-06-23 | 2011-07-27 | 华为技术有限公司 | Method, relative device and system for delimiting quality problems |
| CN102340802A (en) * | 2010-07-14 | 2012-02-01 | 中国联合网络通信集团有限公司 | Service quality monitoring method and system |
| CN102143389A (en) * | 2011-04-22 | 2011-08-03 | 赛特斯网络科技(南京)有限责任公司 | Quality assurance (QA) system and method of internet protocol television (IPTV) services |
| CN104125085A (en) * | 2013-04-27 | 2014-10-29 | 中国移动通信集团黑龙江有限公司 | EBS (Enterprise Service Bus) data management and control method and device |
Also Published As
| Publication number | Publication date |
|---|---|
| CN107317692B (en) | 2022-07-15 |
| WO2017186004A1 (en) | 2017-11-02 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US10305746B2 (en) | Network insights | |
| CN106789223B (en) | A kind of Interactive Internet TV IPTV service quality determining method and system | |
| JP5840788B2 (en) | Method, apparatus and communication network for root cause analysis | |
| CN102710453B (en) | Method for diagnosing and locating business faults in IPTV (internet protocol television) network | |
| EP2291949B1 (en) | Method and system for network fault management | |
| CN107277160A (en) | A kind of content delivery network node switching method and device | |
| CN102291267B (en) | Fault Locating Method and device | |
| US20150039749A1 (en) | Detecting traffic anomalies based on application-aware rolling baseline aggregates | |
| CN110519177A (en) | A kind of network flow identification method and relevant device | |
| CN104488231A (en) | Real-time network monitoring and subscriber identification with an on-demand appliance | |
| CN111817911A (en) | Method and device for detecting network quality, computing equipment and storage medium | |
| CN109787827B (en) | CDN network monitoring method and device | |
| US20150095960A1 (en) | Cable Network Data Analytics System | |
| CN113542039A (en) | Method for positioning 5G network virtualization cross-layer problem through AI algorithm | |
| CN103974139A (en) | Method and device for detecting network faults of terminal and system | |
| CN116149930A (en) | Service monitoring platform and monitoring method for electric power information system | |
| CN110071843B (en) | Fault positioning method and device based on flow path analysis | |
| US20100031273A1 (en) | method of supervising a plurality of units in a communications network | |
| CN110677327A (en) | Chip-based real-time detection method for RTP flow fault | |
| CN109587520B (en) | Method and equipment for positioning video service fault | |
| CN112911272B (en) | IPTV group fault early warning method and system | |
| CN110475161B (en) | Automatic fault positioning method and system for IPTV service live link | |
| CN107317692A (en) | Failure report method and device | |
| CN107846310A (en) | Method is delimited in a kind of IPTV videos matter difference linkage testing based on customer resources tree | |
| CN102123092B (en) | A kind of multicast performance analytical method and system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |