CN107239875A - The system for realizing the healthy service management of enterprise's rapid build - Google Patents

The system for realizing the healthy service management of enterprise's rapid build Download PDF

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Publication number
CN107239875A
CN107239875A CN201710282463.5A CN201710282463A CN107239875A CN 107239875 A CN107239875 A CN 107239875A CN 201710282463 A CN201710282463 A CN 201710282463A CN 107239875 A CN107239875 A CN 107239875A
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service
client
health
enterprise
management
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孔飞
赵进
宋满杰
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Beijing Wonderful Medical Information Technology Co Ltd
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Beijing Wonderful Medical Information Technology Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06313Resource planning in a project environment
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06315Needs-based resource requirements planning or analysis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0635Risk analysis of enterprise or organisation activities
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0637Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/015Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016After-sales

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  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
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Abstract

The invention discloses a kind of system for realizing the healthy service management of enterprise's rapid build, including:The core system docked with business system is to connection module;The service Access Management docked with facilitator system;And the service outgoing management module docked with client terminal;Core system is docked by standard docking interfaces with business system, facilitator system and client terminal respectively to connection module, service Access Management and service outgoing management module;The service product and service result data that enterprise is provided service provider by the system for client are managed.It is business system, third party service provider's system and client terminal by docking, client, enterprise, service provider is associated;So that enterprise's rapid build health management service business system, save human cost, time cost, the difficult point that service ability in existing enterprise health control business, system Construction, service are in harmony in terms of light, service access is solved, enterprise can possess exploitation source code and support secondary development.

Description

The system for realizing the healthy service management of enterprise's rapid build
Technical field
The present invention relates to areas of information technology and health service technical field, it particularly relates to which a kind of realize enterprise The system of industry rapid build health service management.
Background technology
With medical treatment & health industry development, increasing enterprise starts to expand the health service business of oneself, on the one hand The service level of oneself can be improved, more customer datas on the other hand can be collected, and by changing to customer data analysis Enter product design, lift product customer experience.
Current some large enterprises or group are building health management service initial stage, are substantially by purchasing health control The service product of service provider, service is directly provided by third-party health management service business.
But, prior art lack first it is a set of belong to the own healthy business management system of enterprise, people need to be used initial stage The mode of work carries out relevant treatment, and labor workload is big, and easily occurs because the improper caused Data Enter of manual operation is wrong By mistake the problems such as, and then influence follow-up statistics, clearing etc.;Secondly, the skill of specialty is needed when being docked with facilitator system Art personnel, every facilitator system differs, so needing technical staff to possess certain docking experience, enterprise lacks system docking warp Test and professional and technical personnel, technical team's time of recruitment and component specialty is long, and the cost of labor of technical team also compares Height, docking time and technical costs are higher;Again, enterprise is due to the healthy operation system of no specialty, so most of data are all It is the document of papery or dispersiveness, is hardly formed set, these valuable data can not also be analyzed, product design When can not optimize and improve with reference to the True Data of client well so that enterprise lack customer data is adopted Collection, storage, analysis ability, product design lack data supporting;Finally, health service is with certain professional, so in system , it is necessary to which the health administrator of specialty is designed according to national standard when operation flow and Functional Design, system is being combined System development technique is realized switchs to information flow management by operation flow, realizes that health service full information is managed, but enterprise lacks Weary professional health services system designer, is also unfamiliar with to health control operation flow.
Therefore, do not possess the medical treatment & health administrative staff of specialty and the internet system exploitation of specialty in the early stage for enterprise Personnel, the health control business that set up oneself takes long enough the cycle, is also needed after health administrator and system is set up Find strong health management service business and a few thing such as consulted, cooperated, docked;And in the access of healthy business development need During a variety of health management services, docking Duo Jia service providers bring asking for the costs such as more times, manpower, technology to enterprise Topic, needs a kind of healthy business management system for meeting enterprise demand badly.
For the above mentioned problem in correlation technique, effective solution is not yet proposed at present.
The content of the invention
For the above mentioned problem in correlation technique, the present invention proposes a kind of to realize enterprise's rapid build healthy service management System, can realize standard set, the system for enabling the enterprise to the healthy service management of rapid build, enterprise can be according to business The health service product needed for obtaining is needed, the cost of labor of enterprise is saved.
The technical proposal of the invention is realized in this way:
According to an aspect of the invention, there is provided a kind of system for realizing the healthy service management of enterprise's rapid build, bag Include:The core system docked with business system is to connection module;The service Access Management docked with facilitator system;And with The service outgoing management module of client terminal docking;
Wherein, core system passes through standard respectively to connection module, service Access Management and service outgoing management module Mating interface is docked with business system, facilitator system and client terminal;And enterprise by said system to service provider The service product and service result data provided for client is managed.
In one embodiment, in addition to:Service product management module, for the multiple services for providing facilitator system Product is packaged;Wherein, client selects required service product by client terminal and generates service request.
In one embodiment, in addition to:Health service management module, enterprise is by health service management module to service Application is managed.
In one embodiment, in addition to:Risk management module, for carrying out health risk according to the health data of client Analysis.
In one embodiment, in addition to:Health account management module, for generating health according to the health data of client Archives are simultaneously managed;And client inquires about health account by client terminal.
In one embodiment, the health data of client includes the strong of the multiple latitudes generated by client by client terminal Health data.
In one embodiment, the health data of client includes the service result data that facilitator system feeds back.
In one embodiment, client terminal includes:Among wechat platform, APP platforms, PC ends, PAD, telephone system It is any a variety of.
In one embodiment, in addition to at least one of lower module:Service information management module, for service Product related information is managed, and service product relevant information includes service contract information, service provider's information, service product letter Breath;Administration of statistic forms module, for generating business statistics form according to the cycle.
In one embodiment, in addition to at least one of lower module:Basic data management module, for creating system The basic data that system needs, and basic data is managed;Financial settlement management module, for according to service product carry out with The service charge statistics settlement management of service provider;Client information management module, is managed for the essential information to client, and really Determine levels of clients to provide corresponding service product according to levels of clients.
The present invention by dock the operation system (i.e. business system) of enterprises, dock third party service provider system, it is right Client terminal is connect, client, enterprise, service provider are associated;Enterprise's rapid build health management service business can be caused System, saves human cost, time cost, and service ability, system Construction, the service in existing enterprise's health control business of solving are in harmony Difficult point in terms of light, service access, enterprise can use independent server, possess exploitation source code and support secondary development.
Brief description of the drawings
In order to illustrate more clearly about the embodiment of the present invention or technical scheme of the prior art, below will be to institute in embodiment The accompanying drawing needed to use is briefly described, it should be apparent that, drawings in the following description are only some implementations of the present invention Example, for those of ordinary skill in the art, on the premise of not paying creative work, can also be obtained according to these accompanying drawings Obtain other accompanying drawings.
Fig. 1 is the block diagram of the system for realizing the healthy service management of enterprise's rapid build according to the specific embodiment of the invention;
Fig. 2 is the workflow of the system for realizing the healthy service management of enterprise's rapid build according to embodiments of the present invention Figure.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete Site preparation is described, it is clear that described embodiment is only a part of embodiment of the invention, rather than whole embodiments.It is based on Embodiment in the present invention, the every other embodiment that those of ordinary skill in the art are obtained belongs to what the present invention was protected Scope.
As shown in figure 1, the system 100 for realizing the healthy service management of enterprise's rapid build according to embodiments of the present invention is wrapped Include:
The core system docked with business system 200, to connection module 101, is system 100 and other core industry of enterprises The data interface management module of business system, for example can to operation system interface, client interface, financial system interface, other Core system interface etc. carries out interface management, and also data transmission rule can be managed;
The service Access Management 102 docked with service provider (service provider A, service provider B, service provider C ...) system 300, It is the management module to the interface of third party service provider's system 300, is responsible for the service product of docking access health control, transmission service The data such as work order, service result, Service Statistics;
The service outgoing management module 103 docked with client terminal 400, is that a variety of client terminals 400 are docked with system 100 Management module, be responsible for each terminal interface, open the interface of new docking terminal, can be connect after end-on by terminal Port transmission service data, service-seeking, service verification, service result etc.;
Wherein, core system is distinguished connection module 101, service Access Management 102 and service outgoing management module 103 Docked by standard docking interfaces with business system 200, facilitator system 300 and client terminal 400;Pass through pair of standard Connection interface, can simply, quickly dock many facilitator systems 300, it is not necessary to which complicated technical requirements are that can be achieved, can be with Flexible adjustment service and service provider, the service accessed are developed by standard and modular, and a variety of clients can be supported whole End 400 is docked, and various ways such as (H5, SDK, API) can be supported to be embedded in, and meets the insertion requirement of all kinds client terminal 400.Tool Be widely used, dock flexibly, the advantage such as deployment is fast.
The service product and service result data that enterprise is provided facilitator system 300 by system 100 for client are carried out Management;Client can by the service product needed for online mode application, by system 100 accept after by servicing Access Management Service work order is transmitted to facilitator system 300 by 102, and facilitator system 300 provides corresponding service product according to work order for client.
The above-mentioned technical proposal of the present invention, by operation system (i.e. business system), the docking the 3rd of docking enterprises Square facilitator system, docking client terminal, " client, enterprise, service provider " is associated;Enterprise's rapid build can be caused Health management service business system, saves human cost, time cost, solves to service energy in existing enterprise's health control business Power, system Construction, service are in harmony the difficult point in terms of light, service access, enterprise can using independent server, possess development sources Code simultaneously supports secondary development.
In one embodiment, above-mentioned client terminal 400 may include but be not limited to:Wechat platform, APP platforms, PC ends, It is any a variety of among PAD, telephone system.By being standardized Development of Modular to the service accessed, it can support The docking of a variety of client terminals, supports a variety of embedded modes such as (H5, SDK, API), meet all kinds client terminal (such as APP, PAD, telephone system, wechat platform) embedded requirement.In addition, by a variety of client terminals 400 of docking, can collect more Client health data, for client carry out big data analysis data accumulation is provided.
In one embodiment, system 100 also includes:Service product management module 104, for by service provider provide it is many Individual service product is packaged;Client selects required service product by client terminal 400 and generates service request.Specifically Ground, the similar and different service product that service product management module 104 provides service provider, encapsulation multi-form (such as SDK, H5, API) service product bag and be managed, client can choose suitable service product bag shape according to client terminal 400 Formula, is then embedded in client terminal 400 by service product bag, and client can use the service in the application of client terminal 400.
Wherein, system 100 may also include health service management module 105, and enterprise passes through 105 pairs of health service management module Service request is managed.The service work order that client applies in client terminal 400, is unified in health service management module 105 and enters Row management, and by administrative staff's examination & verification processing service work order.
In one embodiment, system 100 also includes:Risk management module 106, enters for the health data according to client Row health risk is analyzed.The risk management module 106 can analyze risk and medical treatment risk based on health data;Pass through client Population analysis, can prevent and intervene the probability of happening of disease ahead of time, so as to carry out Health intervention, reduction client disease occurs.
In one embodiment, system 100 also includes:Health account management module 107, for the healthy number according to client Health account and it is managed according to generation;And client can inquire about health account by client terminal 400.Client passes through various clients The health account data of terminal 400 or the different latitude of service provider's generation, health account management module 107 is strong according to National Electrical Health archival standards is formatted data preparation and collected, the client health archives of generation, and provides health by client terminal 400 The inquiry and modification of archives.
In one embodiment, the health data of above-mentioned client include by client by client terminal 400 generate it is multiple The health data of latitude.The latitude of health data may include:Physical examination data, medical data, health data, assessment data, behavior Data, file data, sign data etc., client health data and enterprise business data are associated, and can pass through business datum Analyzed with the relation of health data, so that understand the feature and custom of a certain customer group, and healthy trend and life Custom etc., so as to be that service product design and health risk assessment provide support.
In another embodiment, the health data of above-mentioned client includes the service result data that service provider feeds back.
System 100 also include service information management module 108 and administration of statistic forms module 109 at least one of; Service information management module 108, for being managed to service product relevant information, service product relevant information includes service and closed Same information, service provider's information, service product information;And administrative staff can enter edlin, change to service product relevant information Deng management operation.Administration of statistic forms module 109, for generating business statistics form according to the cycle.Administration of statistic forms module 109 bordereaus that can be counted according to different cycles or different latitude generation based on service data, and can support according to condition to generate Form and email relaying.
System 100 also includes basic data management module 110, financial settlement management module 111 and client information management mould At least one of block 112;
Basic data management module 110, the basic data for creating the needs of system 100, such as area, bank, mechanism, knows Know storehouse etc., and basic data is managed;Some used basic numbers when basic data management module 110 is to processing business According to being created, the management operation such as change, change, deleting.
Financial settlement management module 111, for being carried out counting settlement management with the service charge of service provider according to service product; Financial settlement management module 111 can carry out the statistics settlement management of service provider's service charge, calculated according to service work order and contract is assisted What negotiation clearing standard was calculated closes the account, by administrative staff audit after by bill and charge transmission to be settled accounts to business system Financial system in 200, then carries out payment settlement by financial system.
Client information management module 112, is managed, and determine levels of clients with basis for the essential information to client Levels of clients provides corresponding service product.Client information management module 112 can screen the meeting in client according to different latitude Member, and for the rank definition service of member, multi-zone supervision can be realized by client information management module 112, think follow-up Business sale provides support.
With reference to shown in Fig. 1 and Fig. 2, the workflow to system 100 is illustrated.At step S202, system 100 The service product provided with Access Service Provider is docked with facilitator system 300;At step S204, standard is carried out to service product Change encapsulation manager;At step S206, system 100 is docked with client terminal 400 so that client proposes service request;In step At S208, client exports checking information to apply for service by client terminal;At step S210, client terminal checking client's letter Cease and service work order;At step S212, client can be online or to the service product of request for utilization at service provider;In step S214 Place, service provider is by service result data feedback to system 100;At step S216, system 100 stores the service result data, And transmission to client terminal supplies customer inquiries.
In summary, the present invention can make service supplier by standardization agreement development interface to realize the quick of service Access, while the interface exploitation transformation customized can be also done according to the actual requirements, to meet different business needs;By that will connect Enter health service standardization, modularized design, there is provided standardized service docking is defeated towards a variety of access client terminals Go out;The standard disunity when access exports multiple health services can be solved, overlapping development, upgrade maintenance cost is higher, The problems such as docking cycle is longer;Realize for client match health management service product, client health management service business by Reason, health management service result queries, distribution health management service supplier, health management service expense statistics and clearing, visitor Family health account is collected, customer venture management, health data analytic statistics, be enterprise product design and product strategy data are provided Support.
In addition, the system for realizing the healthy service management of enterprise rapid build of the present invention possess service management, service access, Service output, service provider's management, the management of product, file administration, workform management, information management, financial management, risk management, number It is related to function according to the health management service business such as analytic statistics, enterprise's health management service business demand can be met, can be independent It is deployed in enterprises system and supports to dock with internal core operation system.
The server of the system for realizing the healthy service management of enterprise's rapid build of the present invention can be deployed in enterprises, and Research and development source code is provided to enterprise, enterprise can carry out secondary upgrading and transformation, can also be needed according to business event to active Energy module is redefined, and accesses more health management services.
The foregoing is merely illustrative of the preferred embodiments of the present invention, is not intended to limit the invention, all essences in the present invention God is with principle, and any modification, equivalent substitution and improvements made etc. should be included in the scope of the protection.

Claims (10)

1. a kind of system for realizing the healthy service management of enterprise's rapid build, it is characterised in that including:
The core system docked with business system is to connection module;
The service Access Management docked with facilitator system;And
The service outgoing management module docked with client terminal;
Wherein, the core system is distinguished connection module, the service Access Management and the service outgoing management module Docked by standard docking interfaces with the business system, the facilitator system and the client terminal;And
The service product and service result data that enterprise is provided service provider by the system for client are managed.
2. system according to claim 1, it is characterised in that also include:
Service product management module, multiple service products for the facilitator system to be provided are packaged;
Wherein, client selects required service product by the client terminal and generates service request.
3. system according to claim 2, it is characterised in that also include:
Health service management module, the enterprise is managed by the health service management module to the service request.
4. system according to claim 1, it is characterised in that also include:
Risk management module, for carrying out health risk analysis according to the health data of client.
5. system according to claim 1, it is characterised in that also include:
Health account management module, for generating health account according to the health data of client and being managed;And the client The health account is inquired about by the client terminal.
6. the system according to claim 4 or 5, it is characterised in that
The health data of the client includes the health data of the multiple latitudes generated by the client by the client terminal.
7. the system according to claim 4 or 5, it is characterised in that
The health data of the client includes the service result data that the facilitator system feeds back.
8. system according to claim 1, it is characterised in that the client terminal includes:Wechat platform, APP platforms, PC It is any a variety of among end, PAD, telephone system.
9. system according to claim 1, it is characterised in that also including with least one of lower module:
Service information management module, for being managed to service product relevant information, wherein the service product relevant information Including service contract information, service provider's information, service product information;And
Administration of statistic forms module, for generating business statistics form according to the cycle.
10. system according to claim 1, it is characterised in that also including with least one of lower module:
Basic data management module, for creating the basic data that the system needs, and is managed to the basic data;
Financial settlement management module, for carrying out the service charge statistics clearing pipe with the service provider according to the service product Reason;And
Client information management module, is managed for the essential information to client, and determines levels of clients with according to the visitor Family rank provides corresponding service product.
CN201710282463.5A 2017-04-26 2017-04-26 The system for realizing the healthy service management of enterprise's rapid build Pending CN107239875A (en)

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109886656A (en) * 2019-02-27 2019-06-14 成都高投盈创动力投资发展有限公司 A kind of workflow engine system for supporting multisystem
CN110349068A (en) * 2019-07-05 2019-10-18 上海瀚之友信息技术服务有限公司 A kind of public service system
CN111626784A (en) * 2020-05-29 2020-09-04 杭州回星科技有限公司 Enterprise demand information matching method, device and system

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103795778A (en) * 2013-11-05 2014-05-14 闫凤麒 Mobile medical treatment open service system for personal health
CN106227524A (en) * 2016-07-18 2016-12-14 北京妙医佳信息技术有限公司 A kind of PaaS platform framework for health control and its implementation
CN106412026A (en) * 2016-09-09 2017-02-15 上海润吧信息技术有限公司 Public network service system based on enterprise service outsourcing

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103795778A (en) * 2013-11-05 2014-05-14 闫凤麒 Mobile medical treatment open service system for personal health
CN106227524A (en) * 2016-07-18 2016-12-14 北京妙医佳信息技术有限公司 A kind of PaaS platform framework for health control and its implementation
CN106412026A (en) * 2016-09-09 2017-02-15 上海润吧信息技术有限公司 Public network service system based on enterprise service outsourcing

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109886656A (en) * 2019-02-27 2019-06-14 成都高投盈创动力投资发展有限公司 A kind of workflow engine system for supporting multisystem
CN109886656B (en) * 2019-02-27 2021-06-29 成都高投盈创动力投资发展有限公司 Workflow engine system supporting multiple systems
CN110349068A (en) * 2019-07-05 2019-10-18 上海瀚之友信息技术服务有限公司 A kind of public service system
CN110349068B (en) * 2019-07-05 2023-06-20 上海瀚之友信息技术服务有限公司 Public service system
CN111626784A (en) * 2020-05-29 2020-09-04 杭州回星科技有限公司 Enterprise demand information matching method, device and system

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