CN107133788B - Refund processing method and device - Google Patents

Refund processing method and device Download PDF

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Publication number
CN107133788B
CN107133788B CN201710301146.3A CN201710301146A CN107133788B CN 107133788 B CN107133788 B CN 107133788B CN 201710301146 A CN201710301146 A CN 201710301146A CN 107133788 B CN107133788 B CN 107133788B
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refund
service
main
sub
bill
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CN107133788A (en
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黄戊林
王玉兴
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Shenzhen Lexin Software Technology Co Ltd
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Shenzhen Lexin Software Technology Co Ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/10—Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
    • G06Q20/102—Bill distribution or payments
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/407—Cancellation of a transaction

Abstract

The embodiment of the invention discloses a refund processing method and device. The method comprises the following steps: when detecting that a refund event is triggered, generating a main refund order, wherein a main refund order number of the main refund order comprises a refund service identifier of the current refund service, and the refund service identifier is used for uniquely identifying the current refund service; generating a sub-refund bill and a refund channel according to the main refund bill; executing refund operation according to the sub-refund bill based on the refund channel; and in the step of executing the refund operation according to the sub-refund bill, the refund state of the main refund bill is synchronously updated according to the refund state of the sub-refund bill. The technical scheme provided by the embodiment of the invention avoids the problem that a plurality of main refunds are generated when a business system initiates a refund, so that a plurality of refunds are executed for one refund, and can accurately and efficiently process the refund business.

Description

Refund processing method and device
Technical Field
The embodiment of the invention relates to the technical field of internet, in particular to a refund processing method and device.
Background
At present, with the increasingly mature and rapid development of internet technology, more and more users tend to consume by using an internet consumption platform, the convenience of commodity transaction is improved, and a brand-new consumption mode is provided for the majority of users.
In the process of commodity transaction, a buyer user usually needs to pay the payment of a commodity to be purchased in advance through a third-party payment platform, and after the buyer user confirms that the commodity of a seller is received and the received commodity meets the commodity quality requirement, the payment process of the commodity payment is completed through the third payment platform. However, in practice, there may be a transaction refund that the purchaser user has generated and successfully paid, but for a variety of reasons, the purchaser user may not want to purchase the product. At this time, the third party payment platform also provides a corresponding refund flow for the user, and the buyer user can apply for the refund. In the prior art, in the process of processing a refund by a third party payment platform, the same refund may be requested for refund for multiple times, so that a plurality of main refund lists for refund exist in one refund, and the condition of executing a plurality of refund operations results in the reduction of the accuracy of the refund processing and the reduction of the efficiency of the refund processing.
Disclosure of Invention
The embodiment of the invention aims to provide a refund processing method and a refund processing device so as to optimize a refund processing scheme and improve the accuracy and efficiency of refund processing.
In one aspect, an embodiment of the present invention provides a refund processing method, including:
when detecting that a refund event is triggered, generating a main refund order, wherein a main refund order number of the main refund order comprises a refund service identifier of the current refund service, and the refund service identifier is used for uniquely identifying the current refund service;
generating a sub-refund bill and a refund channel according to the main refund bill;
executing refund operation according to the sub-refund bill based on the refund channel;
and in the step of executing the refund operation according to the sub-refund bill, the refund state of the main refund bill is synchronously updated according to the refund state of the sub-refund bill.
In another aspect, an embodiment of the present invention provides a refund processing apparatus, including:
the main refund bill generating module is used for generating a main refund bill when detecting that a refund event is triggered, wherein a main refund bill number of the main refund bill comprises a refund service identifier of the current refund service, and the refund service identifier is used for uniquely identifying the current refund service;
the sub-refund bill generating module is used for generating a sub-refund bill and a refund channel according to the main refund bill;
the refund operation execution module is used for executing refund operation according to the sub-refund sheet based on the refund channel;
and in the step of executing the refund operation according to the sub-refund bill, the refund state of the main refund bill is synchronously updated according to the refund state of the sub-refund bill.
According to the refund processing scheme provided by the embodiment of the invention, when a refund event is detected to be triggered, a main refund sheet is generated, the main refund sheet number of the main refund sheet comprises a refund service identifier of the current refund service, the refund service identifier is used for uniquely identifying the current refund service, a sub-refund sheet and a refund channel are generated according to the main refund sheet, and the refund operation is executed according to the sub-refund sheet based on the refund channel, so that the problem that a plurality of main refund sheets exist when a service system initiates a refund, so that a plurality of refunds are executed for one refund is avoided, and the refund service can be accurately and efficiently processed.
Drawings
Fig. 1 is a schematic flowchart of a refund processing method according to an embodiment of the present invention;
fig. 2 is a schematic flowchart of a refund processing method according to a second embodiment of the present invention;
fig. 3 is a block diagram of a refund processing apparatus according to a third embodiment of the present invention.
Detailed Description
The technical scheme of the invention is further explained by the specific implementation mode in combination with the attached drawings. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting of the invention. It should be further noted that, for the convenience of description, only some of the structures related to the present invention are shown in the drawings, not all of the structures.
Before discussing exemplary embodiments in more detail, it should be noted that some exemplary embodiments are described as processes or methods depicted as flowcharts. Although a flowchart may describe the steps as a sequential process, many of the steps can be performed in parallel, concurrently or simultaneously. In addition, the order of the steps may be rearranged. The process may be terminated when its operations are completed, but may have additional steps not included in the figure. The processes may correspond to methods, functions, procedures, subroutines, and the like.
Example one
Fig. 1 is a flowchart illustrating a refund processing method according to an embodiment of the present invention, which can be executed by a refund processing apparatus, wherein the apparatus can be implemented by software and/or hardware, and can be generally integrated into a terminal such as a computer or a server. As shown in fig. 1, the refund processing method provided by this embodiment includes:
step 101, generating a main refund list when detecting that a refund event is triggered. The main refund order number of the main refund order comprises a refund service identification of the current refund service, and the refund service identification is used for uniquely identifying the current refund service.
Wherein, this step can include: when detecting that a refund event is triggered, receiving a refund service identifier, a refund amount and a refund scene of a current refund service sent by a refund service module; and generating a main refund bill according to the refund service identification, the refund amount and the refund scene. The refund service module may be a module for initiating refund in the current server, or may be a module for initiating refund in other devices, and is preferably a refund service module in the current server. The refund service can be refund after the order is first paid, or refund according to the paid account after partial or all money is paid, or refund required by repeated payment. The method provided by the embodiment decouples the refund processing from a specific service structure and a specific service system, and can quickly access the refund processing method provided by the embodiment by transmitting a predefined standard field into the server to perform the refund processing. The standard field refers to a refund service identifier, a refund amount, a refund scene and the like.
The detecting that a refund event is triggered comprises: receiving a refund request sent by a refund service module, wherein the refund request is generated by the refund service module when detecting that the current refund service meets the refund qualification; or detecting that the current refund service is a set refund service, wherein the set refund service comprises repeated payment.
Illustratively, when receiving a user refund request initiated by a user, the refund service module verifies whether the current refund service requested by the user for refund meets the refund qualification, generates a refund request if the refund qualification is met, and sends the refund request to the server so that the server generates a main refund list after receiving the refund request. The refund qualification includes whether the refund amount is correct, whether the refund service allows refund and the like.
Illustratively, when the current server synchronizes the payment result after the user finishes payment, if the current service is detected to be repeated payment, the current server automatically initiates refund to generate a main refund list.
The main refund order number is set as the only key of the main refund order. By setting the main refund order number field as a unique key, the main refund order number field value can be ensured not to be repeated. In the prior art, under the condition that the same refund is simultaneously requested for refunds for multiple times, the refund is requested according to a service order number, and a main refund order can be generated according to the service order number when the refund is requested every time, so that a plurality of main refund orders exist in one refund. In the embodiment, the main refund order number of the main refund order is subjected to uniqueness processing, and is set as the unique key by utilizing the unique key characteristic of the database, so that before a refund request after the first refund request in the multiple concurrent refunds requests generates the main refund order, the server firstly inquires whether main refund order data of the refund service exist in the database, and if the inquiry result is that the main refund order data exist, the server considers that the refund service has been initiated, and then returns success; if the inquiry result is that the answer is not available, when the second main refund order is generated and the second main refund order is inserted into the database, the database reports that the main refund order has the repeated insertion warning due to the fact that the main refund order number exists in the database, and the second main refund order of the refund business cannot be generated, so that the problem that a plurality of main refund orders exist in one refund and the one refund is executed for a plurality of times can be avoided.
The refund service identification comprises a refund service bill number and a refund service type. The refund order number may be an order number generated by the commodity during a transaction, the service type may include a credit card, an e-commerce, a payment treasure, a WeChat, and the like, and the service type may be embodied in a digital form in one or more digits of a main refund order number.
And 102, generating a sub-refund bill and a refund channel according to the main refund bill.
After generating the sub-refund ticket, further comprising setting a status of the sub-refund ticket to valid. The sub-refund ticket may copy information of the main refund ticket, such as the refund amount, the refund scenario, etc. The sub-refund order has a sub-refund order number, and the currently effective sub-refund order number can be stored in the main refund order data. In the embodiment, the main refund bill is connected with each service system to initiate refund, and the refund state and the refund result can be inquired according to the main refund bill; the sub-refund sheet is used for being connected with the third-party service system, calling a refund interface of the third-party service system and executing refund operation. There may be multiple sub-refunds for a main refund, but there may only be one valid sub-refund for a main refund.
And 103, executing refund operation according to the sub-refund bill based on the refund channel. And in the step of executing the refund operation according to the sub-refund bill, the refund state of the main refund bill is synchronously updated according to the refund state of the sub-refund bill.
The refund state of the sub-refund list and the refund state of the main refund list can be kept synchronously updated by using a transaction mechanism. The main refund bill state machine and the sub refund bill state machine use the affairs to ensure the consistency, and the main refund bill state is locked by using the affairs before the main refund bill state is changed, so that other processes coming in are prevented from modifying the main refund bill state, and only one effective sub refund bill is ensured. This embodiment is through setting up sub-refund list, when a refund takes place the refund failure, under the circumstances of guaranteeing original refund data, can initiate many times the refund.
The executing of the refund operation according to the sub-refund ticket includes: calling a refund interface of a third-party service system according to the sub-refund bill to execute refund operation; and receiving a refund result returned by the third-party service system. The third-party service system comprises payment platforms such as a payment treasure, a WeChat or a bank. Specifically, after the refund interface of the third-party service system is called according to the sub-refund form, the third-party service system can call back the interface provided by the server after the refund operation is finished and the refund amount is returned to the user account, and a refund success result is returned.
After executing the refund operation according to the sub-refund bill, the method further comprises the following steps: if the refund result is failure, generating a new sub-refund bill and a new refund channel; and executing the refund operation again according to the new sub-refund sheet based on the new refund channel. If the refund result is failure, further comprising: and setting the state of the current sub-refund ticket as invalid. The new refund channel can be the same as the last refund channel, and can also be different, the refund channel can include precious channel of refunding of payment, little letter channel of refund or bank channel of refunding etc.. The refund channel can be set according to the service type.
The method provided by the embodiment generates the main refund receipt when detecting that a refund event is triggered, wherein the main refund receipt number of the main refund receipt comprises a refund service identifier of the current refund service, the refund service identifier is used for uniquely identifying the current refund service, and a sub-refund receipt and a refund channel are generated according to the main refund receipt, based on the refund channel, the refund operation is executed according to the sub-refund receipt, so that the problem that a plurality of main refund receipts exist when a service system initiates a refund, and a plurality of refunds are executed due to one refund is avoided, and the refund service can be accurately and efficiently processed.
Example two
Fig. 2 is a schematic flow chart of a refund processing method according to a second embodiment of the present invention, which is optimized based on the second embodiment to provide a preferred embodiment. As shown in fig. 2, the method of the present embodiment includes the following steps:
step 201, receiving a refund request initiated by a refund service module, where the refund request includes a refund service identifier, a refund amount, and a refund scene of a current refund service.
Step 202, generating a main refund bill according to the refund request, and waiting for applying for refund, wherein a main refund bill number of the main refund bill comprises a refund service identifier of the current refund service, and the refund service identifier is used for uniquely identifying the current refund service.
After this step, the refund status of the main refund ticket is to apply for refund.
And step 203, applying for refund and setting a refund channel.
And step 204, generating a sub-refund bill to be subjected to refund operation.
After this step, the refund status of the sub-refund ticket is the to-be-executed refund status, and the refund status of the main refund ticket is synchronized with the refund status of the sub-refund ticket and is also updated to the to-be-executed refund status.
Step 205, executing refund operation.
After this step, the refund status of the sub-refund ticket is the refund to be confirmed, and the refund status of the main refund ticket is synchronized with the refund status of the sub-refund ticket and is also updated to the refund status to be confirmed.
And step 206, receiving a refund callback of the external system and acquiring a refund result.
Step 207, determining whether the refund result is successful, if so, executing step 208 to determine that the refund is failed, otherwise, executing step 209 to determine that the refund is successful.
Step 208, determine that the refund failed.
And if the refund result is failure, continuously applying for refund, setting a new refund channel and generating a new sub-refund sheet.
And if the refund result is failure, the refund state of the sub-refund sheet is the refund failure, and the refund state of the main refund sheet is synchronous with the refund state of the sub-refund sheet and is also updated to be the refund failure state.
Step 209, determine that the refund was successful.
After determining that the refund is successful, the refund status of the sub-refund ticket is the refund success, and the refund status of the main refund ticket is synchronous with the refund status of the sub-refund ticket and is also updated to be the refund success status.
The method provided by the embodiment generates the main refund bill according to the refund request by receiving the refund request initiated by the refund service module, sets a refund channel to apply for refund, generates the sub refund bill by the main refund bill number of the main refund bill including the refund service identifier of the current refund service, executes the refund operation, receives the refund callback of an external system, acquires the refund result, avoids the problem that the refund execution of one refund is repeated due to the fact that the service system initiates one refund and has a plurality of main refund bills, and can accurately and efficiently process the refund service.
EXAMPLE III
Fig. 3 is a block diagram of a refund processing apparatus according to a third embodiment of the present invention, which can be implemented by software and/or hardware, and is generally integrated in a computer or a server, and can perform a refund process by executing a refund processing method. As shown in fig. 3, the apparatus includes:
the main refund form generating module 31 is configured to generate a main refund form when detecting that a refund event is triggered, where a main refund form number of the main refund form includes a refund service identifier of a current refund service, and the refund service identifier is used to uniquely identify the current refund service;
a sub-refund ticket generating module 32, configured to generate a sub-refund ticket and a refund channel according to the main refund ticket;
a refund operation execution module 33, configured to execute a refund operation according to the sub-refund ticket based on the refund channel;
and in the step of executing the refund operation according to the sub-refund bill, the refund state of the main refund bill is synchronously updated according to the refund state of the sub-refund bill.
On the basis of the above embodiment, the main refund ticket generating module includes:
the system comprises a current refund service information receiving unit, a refund service module and a refund processing unit, wherein the current refund service information receiving unit is used for receiving a refund service identifier, a refund amount and a refund scene of a current refund service sent by the refund service module when detecting that a refund event is triggered;
and the main refund bill generating unit is used for generating a main refund bill according to the refund service identification, the refund amount and the refund scene.
On the basis of the above embodiment, the detecting that the refund event is triggered includes:
receiving a refund request sent by a refund service module, wherein the refund request is generated by the refund service module when detecting that the current refund service meets the refund qualification; alternatively, the first and second electrodes may be,
and detecting that the current refund service is a set refund service, wherein the set refund service comprises repeated payment.
On the basis of the above embodiment, the main refund ticket number is set as the only key of the main refund ticket.
On the basis of the above embodiment, the refund status of the sub-refund ticket and the refund status of the main refund ticket are kept updated synchronously by using a transaction mechanism.
On the basis of the above embodiment, the refund operation execution module executing the refund operation according to the sub-refund ticket includes:
calling a refund interface of a third-party service system according to the sub-refund bill to execute refund operation;
and receiving a refund result returned by the third-party service system.
On the basis of the above embodiment, the refund service identifier includes a refund service ticket number and a refund service type.
On the basis of the above embodiment, the refund operation execution module is further configured to:
after executing the refund operation according to the sub-refund bill, if the refund result is failure, generating a new sub-refund bill and a new refund channel;
and executing the refund operation again according to the new sub-refund sheet based on the new refund channel.
The refund processing device provided in the above embodiment can execute the refund processing method provided in any embodiment of the present invention, and has a corresponding functional module for executing the method. For details of the refund processing method provided in any of the embodiments of the present invention, reference may be made to the above-described embodiments.
It is to be noted that the foregoing is only illustrative of the preferred embodiments of the present invention and the technical principles employed. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, although the present invention has been described in greater detail by the above embodiments, the present invention is not limited to the above embodiments, and may include other equivalent embodiments without departing from the spirit of the present invention, and the scope of the present invention is determined by the scope of the appended claims.

Claims (9)

1. A refund processing method, comprising:
when detecting that a refund event is triggered, generating a main refund order, wherein a main refund order number of the main refund order comprises a refund service identifier of the current refund service, and the refund service identifier is used for uniquely identifying the current refund service;
generating a sub-refund bill and a refund channel according to the main refund bill;
executing refund operation according to the sub-refund bill based on the refund channel;
in the step of executing the refund operation according to the sub-refund ticket, the refund state of the main refund ticket is synchronously updated according to the refund state of the sub-refund ticket;
after executing the refund operation according to the sub-refund ticket, the method further comprises the following steps:
if the refund result is failure, generating a new sub-refund bill and a new refund channel; the new refund channel is the same as the previous refund channel;
executing refund operation again according to the new sub-refund sheet based on the new refund channel;
the main refund bill is used for initiating refund to at least one service system which is in butt joint; the sub-refund sheet is used for being connected with a third-party service system, calling a refund interface of the third-party service system and executing refund operation;
the main chargeback sheet includes at least one sub-chargeback sheet, and the main chargeback sheet includes an active sub-chargeback sheet.
2. The method of claim 1, wherein generating a master chargeback sheet upon detecting that a chargeback event is triggered comprises:
when detecting that a refund event is triggered, receiving a refund service identifier, a refund amount and a refund scene of a current refund service sent by a refund service module;
and generating a main refund bill according to the refund service identification, the refund amount and the refund scene.
3. The method of claim 1, wherein the detecting that a refund event is triggered comprises:
receiving a refund request sent by a refund service module, wherein the refund request is generated by the refund service module when detecting that the current refund service meets the refund qualification; alternatively, the first and second electrodes may be,
and detecting that the current refund service is a set refund service, wherein the set refund service comprises repeated payment.
4. The method of claim 1, wherein the primary chargeback ticket number is set as a unique key of the primary chargeback ticket.
5. The method of claim 1, wherein the refund status of the sub-refund ticket is maintained synchronously updated with the refund status of the main refund ticket using a transaction mechanism.
6. The method of claim 1, wherein performing a refund operation from the sub-refund ticket comprises:
calling a refund interface of a third-party service system according to the sub-refund bill to execute refund operation;
and receiving a refund result returned by the third-party service system.
7. The method according to any of claims 1-6, wherein the refund service identification comprises a refund service order number and a refund service type.
8. A refund processing apparatus, comprising:
the main refund bill generating module is used for generating a main refund bill when detecting that a refund event is triggered, wherein a main refund bill number of the main refund bill comprises a refund service identifier of the current refund service, and the refund service identifier is used for uniquely identifying the current refund service;
the sub-refund bill generating module is used for generating a sub-refund bill and a refund channel according to the main refund bill;
the refund operation execution module is used for executing refund operation according to the sub-refund sheet based on the refund channel;
in the step of executing the refund operation according to the sub-refund ticket, the refund state of the main refund ticket is synchronously updated according to the refund state of the sub-refund ticket;
the refund operation execution module is also used for generating a new sub-refund bill and a new refund channel if the refund result is failure after the refund operation is executed according to the sub-refund bill; the new refund channel is the same as the previous refund channel;
executing refund operation again according to the new sub-refund sheet based on the new refund channel;
the main refund bill is used for initiating refund to at least one service system which is in butt joint; the sub-refund sheet is used for being connected with a third-party service system, calling a refund interface of the third-party service system and executing refund operation;
the main chargeback sheet includes at least one sub-chargeback sheet, and the main chargeback sheet includes an active sub-chargeback sheet.
9. The apparatus of claim 8, wherein the master chargeback generation module comprises:
the system comprises a current refund service information receiving unit, a refund service module and a refund processing unit, wherein the current refund service information receiving unit is used for receiving a refund service identifier, a refund amount and a refund scene of a current refund service sent by the refund service module when detecting that a refund event is triggered;
and the main refund bill generating unit is used for generating a main refund bill according to the refund service identification, the refund amount and the refund scene.
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