CN107067355A - A kind of government affairs service system based on internet - Google Patents
A kind of government affairs service system based on internet Download PDFInfo
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- CN107067355A CN107067355A CN201710202279.5A CN201710202279A CN107067355A CN 107067355 A CN107067355 A CN 107067355A CN 201710202279 A CN201710202279 A CN 201710202279A CN 107067355 A CN107067355 A CN 107067355A
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- government affairs
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
- G06Q10/06398—Performance of employee with respect to a job function
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
Abstract
The invention discloses a kind of government affairs service system based on internet, including：Data acquisition module, request receiving module, database, government affairs service module and data management module, data acquisition module are used to gather jurisdictional information and are stored in database；The request Concurrency that request receiving module is used to receive user terminal input gives government affairs service module；Government affairs service module is used to push policy information to user terminal, and the request control data management module inputted according to user terminal carries out data processing and result is returned into user terminal, and the processing procedure of all events is stored in daily record.The beneficial effects of the invention are as follows：Carry out online procedure and electronization to Basic Government service item, the flow such as realization is applied, accepted, examining, determining, being sent on the net, shortening is handled the time limit, reduces enterprise and masses' working cost；Public participation mechanism is set up, carries out satisfaction evaluation, easily integrated service is provided for the masses.
Description
Technical field
The present invention relates to government affairs processing technology field, more particularly to a kind of government affairs service system based on internet.
Background technology
Traditional, the masses need to handle affairs and must go to government affairs working hall and queue up handle, also, the masses and government's work
Making the communication between personnel can only be carried out face to face, not only be wasted time and energy, work efficiency is also substantially reduced.
The content of the invention
The invention provides a kind of government affairs service system based on internet, expense when prior art handles transaction fee is solved
The technical problem of power and inefficiency.
The technical scheme that the present invention solves above-mentioned technical problem is as follows：A kind of government affairs service system based on internet, bag
Include：Data acquisition module, request receiving module, database, government affairs service module and data management module, the data acquisition module
Block is used to gather jurisdictional information and is stored in the database；The request receiving module is for receiving the request of user terminal input simultaneously
Send the request to the government affairs service module；The government affairs service module is used to push policy information, root to user terminal
The request inputted according to the user terminal controls the data management module to carry out data processing and return to result described
User terminal, and the processing procedure of all events is stored in daily record.
The beneficial effects of the invention are as follows：Online procedure and electronization are carried out to Basic Government service item, realized online
The flow such as apply for, accept, examining, determining, being sent to, shortening is handled the time limit, reduction enterprise and masses' working cost；Set up public's ginseng
With mechanism, carry out satisfaction evaluation, easily integrated service is provided for the masses.
On the basis of above-mentioned technical proposal, the present invention can also do following improvement.
Preferably, the data management module specifically for being modified to the jurisdictional information in the database,
Delete, search for, import and export.
Preferably, the data management module enters especially by intelligent searching engine to the jurisdictional information in the database
Row search.
Preferably, the government affairs service module is additionally operable to receive the satisfaction evaluation information of user's input, according to user's
Reservation, which is handled affairs, asks progress event subscription to be handled, and the processing of all events is managed.
Preferably, in addition to：
Aid decision module, for the pipe according to predetermined regular, the described satisfaction evaluation information of examination and event handling
Result is managed, examination scoring is carried out to area under one's jurisdiction organization, post and subregion, and in the database and the daily record
Data carry out statistical analysis, automatically generate corresponding statistical forms, are used as decision-making foundation；
Visual analyzing module, for showing the jurisdictional information by map and GIS platform.
Preferably, the statistical forms include map-integrated OA.
Preferably, the jurisdictional information includes：Essential information, building information and the emphasis of local permanent resident population
Essential information.
Preferably, the essential information of the permanent resident population includes：The name of permanent resident population, identification card number, date of birth, the people
Race, registered permanent residence classification, permanent address and whether outgoing information.
Preferably, the building information includes：Building type, building structure and the latitude and longitude information associated with map.
Brief description of the drawings
Fig. 1 is a kind of structural representation of the government affairs service system based on internet provided in an embodiment of the present invention；
A kind of structural representation for government affairs service system based on internet that Fig. 2 provides for another embodiment of the present invention.
Embodiment
The principle and feature of the present invention are described below in conjunction with accompanying drawing, the given examples are served only to explain the present invention, and
It is non-to be used to limit the scope of the present invention.
As shown in figure 1, in one embodiment there is provided a kind of government affairs service system based on internet, including：Data acquisition
Module 1, request receiving module 2, database 3, government affairs service module 4 and data management module 5, the data acquisition module 1 are used
In collection jurisdictional information and it is stored in the database 3；The request receiving module 2 is used for the request for receiving user terminal input and will
Request is sent to the government affairs service module 4；The government affairs service module 4 is used to push policy information to user terminal, according to institute
The request for stating user terminal input controls the data management module 5 to carry out data processing and result is returned into the user
End, and the processing procedure of all events is stored in daily record.
It should be understood that carrying out online procedure and electronization to Basic Government service item, realization is applied, accepted, examining on the net
The flow such as look into, determine, being sent to, shortening is handled the time limit, reduction enterprise and masses' working cost；Public participation mechanism is set up, is carried out
Satisfaction evaluation, easily integrated service is provided for the masses.
The system is the platform that a Basic Government is interacted with common people, can also access and facilitate common people's water, electricity and gas to hand over
Pay, direct-furnish is specially offered, residence with various convenience services such as express deliveries, and the project such as smart home, wisdom health medical treatment, the masses do not go out enough
Family can realize the comprehensive demand of clothing, food, lodging and transportion -- basic necessities of life.The platform can as in e-government basic unit service solution wherein
One important component, can on the net handle affairs, in addition to the government affairs service function such as on-line approval except providing old hundred letter, realizes to people
The satisfaction of comprehensive demand, significantly enhances user's viscosity.By set up comprehensive all streets of the whole district, Informatization Service and
Exhibition center, street is organically blended with street subordinate community traffic and software platform, strengthens all street government affairs work of the whole district
Management and service, grasp the whole district all streets in real time, current intelligence on the spot, strengthen government affairs service ability.The masses, enterprise pass through
Declare online, handle the whole items that can be handled in basic unit's administrative services hall；Client can also be by using this platform simultaneously
Obtain the life convenience service of editor.
Specifically, each department of government's correspondence can push the news information of oneself, information source warp in system
Cross after authorization, can be shown in the terminal of platform, while being not limited to video, word, picture, horse race lamp, urgent prompting
Etc. form.Community resident can be to care on platform demand submit, corresponding departmental staff will make after submission
Corresponding to reply, form includes the forms such as complaint, opinion, suggestion the problem of submission.Resident can be inquired about on platform, right
The reply Query Result submitted in relevant departments, corresponding SMS notification is had for the information that government is handled.Patrolman or
The event promoter such as person common people, can be evaluated the result of demand event by approach such as special APP, public APP,
Complete a closed loop of things stream process.Resident can carry out event subscription with corresponding government unit personnel on platform and do
Reason, can receive SMS notification, resident handles thing after having notice according to related request after reservation.Government services department exists
When helping objects services difficult for community, multiple department's federated services are generally required to other side, platform, which has, jointly to be serviced
Mechanism, allow multiple departments to participate in into service jointly.Related authorities demand when relevant information is pushed is examined
Core confirms that system manager can carry out corresponding data push on platform and submit examination ＆ verification.Solved by command dispatching system
Emergent accident merit progress is controlled, joint logistics interlinked command problem.Based on existing GIS platform, optimization business shows, to each
The emergent burst alarm that terminal is reported carries out picture and text, voice-control alarm and reminded, and command centre staff exists according to spot periphery
Hilllock personnel, group, live video and emergency resources situation carry out command scheduling and emergency disposal.Command centre observes conditions, can
Carry out picture and text, voice call formula mission dispatching.The system supports Android and ios platform, common people's demands-channel APP；The masses are led to
Reporting events that public APP can will occur in influence happiness at one's side are crossed to comprehensive improvement information platform, allow the masses to be controlled in society
Science and engineering turns into the foundation of the overall control of social public security in making.It is the purpose of grid person to reach everybody, widens masses' demands-channel,
Shortening is resolved contradiction the cycle, the problems such as reduction masses participate in governance threshold.The management version of the system is mainly for grid
Keeper, system manager, the exclusive APP of the related functional department keeper of government, data query is carried out after can logging in.Can be with
One piece of intelligence screen is provided below in each building, common people can directly interact on screen with government staff.It is logical
Cross wechat public platform carry out demand report, the function such as reporting events.Access control system, Ke Yishi are connected by hardware interface
Existing floating population's management, the function such as can push with synchronous fingerprint, video licence plate, internet information, compatible Internet of Things network interface card, IC-card,
The information such as ID cards, by connecting monitoring camera, realize that HD video directly passes system platform back, can also connect WIFI wireless
Data transmission system, intelligent household management system etc..
Data management module 5 specifically for modifying, deleting to the jurisdictional information in the database 3, search for,
Import and export.
Data management module 5 is scanned for especially by intelligent searching engine to the jurisdictional information in the database 3.
Specifically, using a variety of searching algorithms, with reference to quickening search speed, including 1:1、1:N intelligent search comparison engines；
Data model between disparate databases is analyzed and processed；Prevent malice from carrying out Brute Force to platform, it is ensured that data sheet
The security of body；Prevent from resetting data by packet capturing technology, digital simulation technology, carry out the mode such as simulating and data are entered
Row attack.
The system has standard webservice interfaces, disclosure satisfy that the interactive mode of cross-platform and responsible system should
With support Sybase, main flow development language and various frameworks, such as BS/CS frameworks.The hardware that the system is depended on is whole
Terminate into multi-chip, the situation generation that certain chip stopping pregnancy can be prevented and make whole system not use, what the system was depended on
Server possesses high concurrent processing assembly, can balance the impact that a large amount of authentication services are caused to server.
Government affairs service module 4 is additionally operable to receive the satisfaction evaluation information of user's input, and being handled affairs according to the reservation of user please
Ask progress event subscription to handle, and the processing of all events is managed, such as red and yellow card is managed.Specifically, Ke Yishe
It is fixed, remember once famous if customer complaint is connected to, a yellow card is remembered if user is not replied at the appointed time, it is such
Way to manage is more convenient directly perceived.
As shown in Fig. 2 in another embodiment, the system also includes：
Aid decision module 6, for according to predetermined examination rule, satisfaction evaluation information and the management knot of event handling
Really, examination scoring is carried out to area under one's jurisdiction organization, post and subregion, and the data in database and daily record is counted
Analysis, automatically generates corresponding statistical forms, is used as decision-making foundation；
Visual analyzing module 7, for showing jurisdictional information by map and GIS platform.
Specifically, examination is assessed according to the evaluation method formulated, in combination with the other relevant data of system, to linked groups
Mechanism, post and region carry out examination scoring, to reflect each organization, post, regional work achievement.Refer mainly to society's pipe
The quantitative criterion that reason examination and safety are examined, with the pattern given a mark by hand and system auto-scoring is combined, to the system requirement
The task of completion is in online supervision and assesses.Realize to various data statistic analysis, automatically generate various statistical analysis figures
Literary form, is easy to leaders to analyze situation, and doing decision-making for leader provides auxiliary foundation.Specific data include all kinds of basic numbers
According to related data informations such as, event handlings, and showed with intuitive manners such as form, charts, such as release after serving a sentence solution religion personnel report messages,
Emphasis place regional distribution chart, emphasis personnel's tendency chart etc..Docked by data, basic data is associated with map, shape
Into street administrative division map, community area figure, net region figure, the general-circumstances letter in the region checked by GIS platform in extent of competence
Breath, general-circumstances packet is containing information such as population, house, tissues.By carrying out video pair with the local control point resource docked
Connect, realize that click on video surveillance point is called to the video information in the region.Basic data is associated with map, on ground
On figure, when certain building house is clicked on, the general-circumstances and details in this building house are shown, by neighbourhood organizations place and 2.5
Dimension map datum is bound, and realizes that clicking on house shows the details such as the population in the house, weight is shown on 2.5 dimension maps
Point area information, and to local emphasis resource such as, bridge, fire-fighting equipment, parking lot etc. are all kinds of, and " information point " enters rower
Note, forms POI point.The data docking standard unified by setting up (includes digital urban management system, calling with third-party platform
Center) carry out data docking, that expands comprehensive improvement center accepts channel and data basis, by with wechat platform (third-party platform)
Comprehensive improvement center is handed in docking, the demand that the masses are submitted by wechat platform.And by the accepting of comprehensive improvement center, dispose situations such as
Wechat platform is fed back, is docked by the data with public APP (including Android, ios platform), realization reports and submits the masses by APP
Event clue hand to governance center, and by the accepting of governance center, dispose situations such as feed back the masses.
Specifically, jurisdictional information includes：The essential information and building information of local permanent resident population, in addition to emphasis
Essential information, emphasis place includes：Keep the safety in production emphasis place, security against fire emphasis place, public security emphasis place and
School periphery place.
The essential information of permanent resident population includes：The name of permanent resident population, identification card number, date of birth, nationality, registered permanent residence class
Not, permanent address and whether outgoing information.
Building information includes：Building type, building structure and the latitude and longitude information associated with map.
Specifically, the essential information to local permanent resident population is managed：Operating personnel can be increased newly to it, be repaiied
The function such as change, delete, searching for, importing, exporting.Including name, identification card number, date of birth, nationality, registered permanent residence classification, permanent residence
Location, whether the Back ground Information such as outgoing is safeguarded.Management object is registered, checked, managed.Supervisor party committee is responsible for arranging people
Member and implementation measure, examination ＆ verification squatter building management result；Grid personnel registration communal facility, environmental protection object information situation；Carry out
Personnel are responsible for implementing implementation measure, return result of implementation.The operation, bag newly such as increased, changed, being deleted to local building information
The Back ground Information such as building type, building structure and the longitude and latitude associated with map is included to be safeguarded.Manage local emphasis
Essential information, operating personnel the function newly such as can be increased, be changed, being deleted, being searched for, being imported, being exported to it.Each area under one's jurisdiction
Wrap safety in production emphasis, security against fire emphasis, public security emphasis, school periphery, other places in interior emphasis place.Area under one's jurisdiction is believed
The organizational informations such as breath, comprehensive improvement tissue, grassroots Party organizations, grassroots autonomous organization, social volunteer troop are managed.Accept and handle
All kinds of letters and calls items, periodically carry out contradiction and disputes investigation work, grasp emphasis personal information, and steady control emphasis personnel coordinate to solve
Mass interest demand, all kinds of dispute contradiction work of investigation neutralizing.Realize the municipal administration inspection such as city look and feel, afforestation, urban operating mechanism
Look into and law-enforcing work：I.e. law enforcement reporting events, event is accepted, event is put on record, event is distributed, event handling, event feedback, event
Supervisor, event finish, and eventually form corresponding law-enforcing work report etc..Collect the demand event information that each street is reported, by not
Same type is assigned, handled, feedback, accomplishes the interdepartmental linkage of area's level.Collect inspectorate, wechat platform, public APP
The demand information reported Deng each channel, parallel into event, is assigned by different type, is handled, feedback, accomplishes that street-level is each
Linkage between department.
The foregoing is only presently preferred embodiments of the present invention, be not intended to limit the invention, it is all the present invention spirit and
Within principle, any modification, equivalent substitution and improvements made etc. should be included in the scope of the protection.
Claims (9)
1. a kind of government affairs service system based on internet, it is characterised in that including：Data acquisition module (1), request receive mould
Block (2), database (3), government affairs service module (4) and data management module (5), the data acquisition module (1) are used to gather
Jurisdictional information is simultaneously stored in the database (3)；The request receiving module (2) is used to receive the request of user terminal input and by institute
State request and be sent to the government affairs service module (4)；The government affairs service module (4) is used to push policy information to user terminal,
The request inputted according to the user terminal controls the data management module (5) to carry out data processing and return to result
The user terminal, and the processing procedure of all events is stored in daily record.
2. a kind of government affairs service system based on internet according to claim 1, it is characterised in that the data management
Module (5) is specifically for modifying, deleting, searching for, importing and exporting to the jurisdictional information in the database (3).
3. a kind of government affairs service system based on internet according to claim 2, it is characterised in that the data management
Module (5) is scanned for especially by intelligent searching engine to the jurisdictional information in the database (3).
4. a kind of government affairs service system based on internet according to claim 3, it is characterised in that the government affairs service
Module (4) is additionally operable to receive the satisfaction evaluation information of user's input, is handled affairs according to the reservation of user and asks to carry out event subscription
Handle, and the processing of all events is managed.
5. a kind of government affairs service system based on internet according to claim 4, it is characterised in that also include：
Aid decision module (6), for the management according to predetermined regular, the described satisfaction evaluation information of examination and event handling
As a result, examination scoring is carried out to area under one's jurisdiction organization, post and subregion, and to the number in the database and the daily record
According to statistical analysis is carried out, corresponding statistical forms are automatically generated；
Visual analyzing module (7), for showing the jurisdictional information by map and GIS platform.
6. a kind of government affairs service system based on internet according to claim 5, it is characterised in that the statistical analysis
Form includes map-integrated OA.
7. a kind of government affairs service system based on internet according to claim any one of 1-6, it is characterised in that described
Jurisdictional information includes：The essential information and building information of local permanent resident population.
8. a kind of government affairs service system based on internet according to claim 7, it is characterised in that the permanent resident population
Essential information include：The name of permanent resident population, identification card number, date of birth, nationality, registered permanent residence classification, permanent address and it is
No outgoing information.
9. a kind of government affairs service system based on internet according to claim 7, it is characterised in that the building information
Including：Building type, building structure and the latitude and longitude information associated with map.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201710202279.5A CN107067355A (en) | 2017-03-30 | 2017-03-30 | A kind of government affairs service system based on internet |
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| CN201710202279.5A CN107067355A (en) | 2017-03-30 | 2017-03-30 | A kind of government affairs service system based on internet |
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Cited By (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109360136A (en) * | 2018-09-05 | 2019-02-19 | 中电科大数据研究院有限公司 | A kind of government data unified fusion system |
| CN109636307A (en) * | 2018-10-31 | 2019-04-16 | 广州市水务信息技术保障中心 | The system structure of the long APP in river |
| CN109658044A (en) * | 2018-10-31 | 2019-04-19 | 广州市城市建设投资集团有限公司 | The long APP management system in river and method |
| CN110135793A (en) * | 2019-03-07 | 2019-08-16 | 甘肃万维信息技术有限责任公司 | A kind of government affairs information receives treatment separation system |
| CN111062850A (en) * | 2019-12-19 | 2020-04-24 | 贵州惠智电子技术有限责任公司 | Government affair integration management system for solving interconnection and intercommunication of multi-platform services |
| CN111182023A (en) * | 2019-11-13 | 2020-05-19 | 腾讯科技（深圳）有限公司 | Mutual aid task processing method and system |
| CN111191998A (en) * | 2019-10-29 | 2020-05-22 | 腾讯科技（深圳）有限公司 | Item processing method and device |
| CN111914006A (en) * | 2020-07-23 | 2020-11-10 | 广州知商谷科技发展有限公司 | Policy information management and query method and system |
| CN112001699A (en) * | 2020-08-21 | 2020-11-27 | 浪潮云信息技术股份公司 | Affair service transaction application system based on government affair regional communication |
| CN112184530A (en) * | 2020-10-22 | 2021-01-05 | 华讯高科股份有限公司 | Government and enterprise interaction service platform |
| CN113689174A (en) * | 2021-06-07 | 2021-11-23 | 广东吉祥安实业有限公司 | Personalized social security comprehensive treatment information system, method and computer |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN109360136A (en) * | 2018-09-05 | 2019-02-19 | 中电科大数据研究院有限公司 | A kind of government data unified fusion system |
| CN109636307A (en) * | 2018-10-31 | 2019-04-16 | 广州市水务信息技术保障中心 | The system structure of the long APP in river |
| CN109658044A (en) * | 2018-10-31 | 2019-04-19 | 广州市城市建设投资集团有限公司 | The long APP management system in river and method |
| CN109636307B (en) * | 2018-10-31 | 2020-05-26 | 广州市水务信息技术保障中心 | River chang APP system |
| CN110135793A (en) * | 2019-03-07 | 2019-08-16 | 甘肃万维信息技术有限责任公司 | A kind of government affairs information receives treatment separation system |
| CN111191998A (en) * | 2019-10-29 | 2020-05-22 | 腾讯科技（深圳）有限公司 | Item processing method and device |
| CN111182023A (en) * | 2019-11-13 | 2020-05-19 | 腾讯科技（深圳）有限公司 | Mutual aid task processing method and system |
| CN111182023B (en) * | 2019-11-13 | 2021-12-24 | 腾讯科技（深圳）有限公司 | Mutual aid task processing method and system |
| CN111062850A (en) * | 2019-12-19 | 2020-04-24 | 贵州惠智电子技术有限责任公司 | Government affair integration management system for solving interconnection and intercommunication of multi-platform services |
| CN111914006A (en) * | 2020-07-23 | 2020-11-10 | 广州知商谷科技发展有限公司 | Policy information management and query method and system |
| CN112001699A (en) * | 2020-08-21 | 2020-11-27 | 浪潮云信息技术股份公司 | Affair service transaction application system based on government affair regional communication |
| CN112184530A (en) * | 2020-10-22 | 2021-01-05 | 华讯高科股份有限公司 | Government and enterprise interaction service platform |
| CN113689174A (en) * | 2021-06-07 | 2021-11-23 | 广东吉祥安实业有限公司 | Personalized social security comprehensive treatment information system, method and computer |
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Application publication date: 20170818 |