CN106991481A - A kind of Quick internet based on mobile phone photograph reports method and system for repairment - Google Patents

A kind of Quick internet based on mobile phone photograph reports method and system for repairment Download PDF

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Publication number
CN106991481A
CN106991481A CN201710193113.1A CN201710193113A CN106991481A CN 106991481 A CN106991481 A CN 106991481A CN 201710193113 A CN201710193113 A CN 201710193113A CN 106991481 A CN106991481 A CN 106991481A
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repairment
maintenance
personnel
reporting
report
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余斌
胡养成
胡永全
张利
马伟
鲍龙飞
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Anhui Great Wisdom Technology Co Ltd
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Anhui Great Wisdom Technology Co Ltd
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Priority to CN201710193113.1A priority Critical patent/CN106991481A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06398Performance of employee with respect to a job function
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/20Education

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  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
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  • Entrepreneurship & Innovation (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Quality & Reliability (AREA)
  • Development Economics (AREA)
  • Operations Research (AREA)
  • Game Theory and Decision Science (AREA)
  • Educational Technology (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

Method and system are reported for repairment the invention discloses a kind of Quick internet based on mobile phone photograph.Methods described includes:S1, report personnel for repairment and repairing information S2 is uploaded after authentication success, according to reporting content arrangement maintenance personal and maintenance tool for repairment;S3, maintenance after the completion of, maintenance personal and report for repairment personnel both sides carry out confirm maintenance complete operation.The system includes:Authentication module carries out authentication to reporting personnel for repairment;Repairing information acquisition module, reports content for repairment and reports place for repairment for uploading for reporting personnel for repairment;Repair message arranges module to be used for basis and reports content arrangement maintenance personal and maintenance tool for repairment;Maintenance completes to confirm that module carries out confirming that maintenance completion is operated for supplying maintenance personal and reporting personnel both sides for repairment.The present invention, which uploads to report for repairment by reporting personnel for repairment, content and reports place for repairment, to determine the specific obstacle situation for reporting position for repairment, greatly liberated manpower, improved the efficiency and matching degree of maintenance work, it is ensured that maintenance work is smoothed out.

Description

A kind of Quick internet based on mobile phone photograph reports method and system for repairment
Technical field
Reported for repairment the present invention relates to obstacle intelligent repair technical field, more particularly to a kind of Quick internet based on mobile phone photograph Method and system.
Background technology
It is one of important process of logistics department of school that school, which reports for repairment,.The university of 10000 people or so, what is be connected to daily reports for repairment About 15 or so, when school student quantity is more, report number of times for repairment more.At present, most of school all uses and made a phone call Mode carries out obstacle and reported for repairment.This mode is, it is necessary to special technical staff receives calls, and in being reported for repairment by technical staff's record Hold, so need more technical staff to cause waste and the technical staff's waste of time of personnel;Simultaneously because professional Obstacle and the more low reason of communication efficiency, generally cause technical staff can not determine the consumptive material needed in maintenance work, cause The problem of matching degree of maintenance work is low;And people is reported for repairment after reporting for repairment, it is impossible to obtain report progress for repairment in real time, cause dimension Repair the problem of job schedule is difficult to control.Based on above reason, it is necessary to develop a kind of new repair reporting system, manpower is being not take up In the case of, efficiency and effect that obstacle is reported for repairment are improved, and strengthen the control to maintenance work.
The content of the invention
The technical problem existed based on background technology, the present invention is proposed a kind of Quick internet based on mobile phone photograph and reported for repairment Method and system.
Quick internet proposed by the present invention based on mobile phone photograph reports method for repairment, comprises the following steps:
S1, to report for repairment personnel carry out authentication, and report for repairment personnel authentication success after upload repairing information, it is described Repairing information includes reporting content for repairment and reports place for repairment;
S2, according to reporting content arrangement maintenance personal and maintenance tool for repairment, maintenance personal is according to reporting place on-site maintenance for repairment;
After the completion of S3, maintenance, maintenance personal and report personnel both sides for repairment and carry out confirming that maintenance completes operation, and report personnel for repairment Maintenance work to maintenance personal is evaluated.
Preferably, step S1 is specifically included:Report librarian use for repairment and preset account and preset password progress authentication, institute Stating default account includes reporting the one or more in personnel identity card number, phone number, student number for repairment;
Preferably, personnel are reported for repairment and shoot the image information of reporting position for repairment and using above-mentioned image information as reporting for repairment in content Pass;
Preferably, the default account of personnel is reported for repairment to there should be preset location, reports personnel for repairment using preset location as reporting ground for repairment Point is uploaded;
Preferably, the personnel of reporting for repairment are manually entered actual location and upload above-mentioned actual location as place is reported for repairment.
Preferably, step S3 is specifically included:Maintenance personal shoots the image information reported for repairment after the maintenance of position, and by above-mentioned figure Complete to operate confirm repairing as information is uploaded to backstage;
Preferably, personnel are reported for repairment by manual confirmation confirm that maintenance completes operation.
Quick internet repair reporting system proposed by the present invention based on mobile phone photograph, including:
Authentication module, for carrying out authentication to reporting personnel for repairment;
Repairing information acquisition module, repairing information is uploaded for supplying to report personnel for repairment after authentication success, described to report for repairment Information includes reporting content for repairment and reports place for repairment;
Repair message arranges module, and content arrangement maintenance personal and maintenance tool are reported for repairment for basis;
Maintenance completes to confirm module, carries out confirming that maintenance completes to operate for supplying maintenance personal and reporting personnel both sides for repairment.
Preferably, the authentication module specifically for:The default account and preset password for obtaining the personnel that report for repairment are entered Row authentication, the default account includes reporting the one or more in personnel identity card number, phone number, student number for repairment.
Preferably, the repairing information acquisition module specifically for:Report personnel's shooting for repairment and report the image information of position for repairment simultaneously Using above-mentioned image information as reporting content uploading for repairment;
Preferably, the default account of personnel is reported for repairment to there should be preset location, reports personnel for repairment using preset location as reporting ground for repairment Point is uploaded;
Preferably, the personnel of reporting for repairment are manually entered actual location and upload above-mentioned actual location as place is reported for repairment.
Preferably, it is described maintenance complete confirm module specifically for:Maintenance personal shoots the image reported for repairment after the maintenance of position Information, and above-mentioned image information is uploaded to backstage confirm that maintenance completes operation;
Preferably, personnel are reported for repairment by manual confirmation confirm that maintenance completes operation, and report personnel for repairment manually to dimension The maintenance work for repairing personnel is evaluated.
The present invention, which uploads to report for repairment by reporting personnel for repairment, content and reports place for repairment so that background work personnel can be according to reporting for repairment Content determines to report the specific obstacle situation of position for repairment, and formulates maintenance policy according to above-mentioned specific obstacle situation, that is, arranges maintenance Personnel and preparation maintenance tool;In this way, greatly liberated manpower, and maintenance tool is got out in advance improve maintenance work Efficiency and matching degree, while maintenance personal carries out on-site maintenance according to place is reported for repairment, it is ensured that maintenance work is smoothed out And the degree of accuracy.
Further, to improve the control to maintenance work, the identity to the personnel of reporting for repairment is needed before the personnel of reporting for repairment report for repairment Verified, prevent malice from hindering the generation of time, improve the ageing of maintenance work;Meanwhile, the present invention is suitable in maintenance work Management and control is carried out to the process of maintenance work in the case of profit development, that is, the personnel that need repairing carry out confirmation dimension with personnel both sides are reported for repairment Completion operation is repaiied, backstage is recognized the progress of maintenance work in time, and the personnel of reporting for repairment can be evaluated maintenance work, strengthened Supervision and management and control to the work quality of maintenance personal, so as to be conducive to further improving the effect and efficiency of maintenance work.
Brief description of the drawings
Fig. 1 is the step schematic diagram that a kind of Quick internet based on mobile phone photograph reports method for repairment;
Fig. 2 is a kind of structural representation of the Quick internet repair reporting system based on mobile phone photograph.
Embodiment
As shown in Figure 1 and Figure 2, Fig. 1, Fig. 2 are that a kind of Quick internet based on mobile phone photograph proposed by the present invention reports method for repairment And system.
Reference picture 1, the Quick internet proposed by the present invention based on mobile phone photograph reports method for repairment, comprises the following steps:
S1, to report for repairment personnel carry out authentication, and report for repairment personnel authentication success after upload repairing information, it is described Repairing information includes reporting content for repairment and reports place for repairment;
Step S1 is specifically included:Report librarian use for repairment and preset account and preset password progress authentication, it is described default Account includes reporting the one or more in personnel identity card number, phone number, student number for repairment;Utilize default account and preset password Identity to the personnel of reporting for repairment is verified, is conducive to improving the operating efficiency of the system, is prevented some personnel's malice and is reported for repairment Occur with the situation that falseness is reported for repairment, reduce the useless workload of maintenance personal;And reported for repairment and the false feelings reported for repairment when there is malice During condition, malice situation can be traced back to according to default account sends personnel, so that above-noted persons are taken with control measures, purifies The working environment that obstacle proposed by the present invention is fast guaranteed to keep in good repair.
S2, according to reporting content arrangement maintenance personal and maintenance tool for repairment, maintenance personal is according to reporting place on-site maintenance for repairment;
Preferably, personnel are reported for repairment and shoot the image information of reporting position for repairment and using above-mentioned image information as reporting for repairment in content Pass;Technical professional can tentatively judge to report the specific damaged condition of position for repairment according to the image information for reporting position for repairment, have The maintenance tool and service material for judging to need to use during maintenance according to specific damaged condition beneficial to technical professional, make Maintenance personal can disposably by maintenance tool and service material on deck, prevent maintenance personal in maintenance process The situation of maintenance tool and service material is lacked, the maintenance efficiency and effect of maintenance personal is improved.
Preferably, the default account of personnel is reported for repairment to there should be preset location, reports personnel for repairment using preset location as reporting ground for repairment Point is uploaded;Preferably, the personnel of reporting for repairment are manually entered actual location and upload above-mentioned actual location as place is reported for repairment;To reporting for repairment Place, which is acquired, is conducive to maintenance personal directly to carry out on-site maintenance according to above-mentioned place of reporting for repairment, and personnel and Wei are reported for repairment in reduction Repair the accuracy for being improved on the basis of personnel link up repeatedly and reporting place for repairment.
After the completion of S3, maintenance, maintenance personal and report personnel both sides for repairment and carry out confirming that maintenance completes operation, and report personnel for repairment Maintenance work to maintenance personal is evaluated.
Step S3 is specifically included:Maintenance personal shoots the image information reported for repairment after the maintenance of position, and by above-mentioned image information Backstage is uploaded to confirm that maintenance completes operation;What background work personnel can upload according to maintenance personal reports location dimension for repairment Maintenance work of the image information to maintenance personal after repairing tentatively is judged;
Preferably, report personnel for repairment by manual confirmation confirm that maintenance completes operation so that background work personnel know Dawn maintenance work has been completed really;Operate to sentence maintenance work with the confirmation for reporting personnel both sides for repairment by maintenance personal It is disconnected, be conducive to strengthening the management and control to maintenance work, and then be conducive to improving the effect and efficiency of maintenance work.And the personnel of reporting for repairment can Maintenance work to maintenance personal is evaluated, the work that background work personnel can be according to the evaluation for the personnel of reporting for repairment to maintenance personal Secondary judgement is carried out, further strengthens the control worked maintenance personal, so as to provide the user the maintenance service work of more high-quality Make.
Reference picture 2, Fig. 2 is the Quick internet repair reporting system proposed by the present invention based on mobile phone photograph, including:
Authentication module, for carrying out authentication to reporting personnel for repairment;
The authentication module specifically for:The default account and preset password progress identity for obtaining the personnel that report for repairment are tested Card, the default account includes reporting the one or more in personnel identity card number, phone number, student number for repairment;Utilize default account Number and preset password the identity for the personnel of reporting for repairment is verified, be conducive to raising the system operating efficiency, prevent some Personnel's malice is reported for repairment and false situation about reporting for repairment occurs, and reduces the useless workload of maintenance personal;And when occur malice report for repairment and During the situation that falseness is reported for repairment, malice situation can be traced back to according to default account sends personnel, so as to take above-noted persons Control measures, purify the working environment that obstacle proposed by the present invention is fast guaranteed to keep in good repair.
Repairing information acquisition module, repairing information is uploaded for supplying to report personnel for repairment after authentication success, described to report for repairment Information includes reporting content for repairment and reports place for repairment;
The repairing information acquisition module specifically for:Report personnel for repairment and shoot the image information of reporting position for repairment and by above-mentioned figure As information is as reporting content uploading for repairment;Technical professional can tentatively judge to report position for repairment according to the image information for reporting position for repairment The specific damaged condition put, the dimension for being conducive to technical professional to judge to need to use during maintenance according to specific damaged condition Repair instrument and service material so that maintenance personal can disposably by maintenance tool and service material on deck, prevent Maintenance personal lacks the situation of maintenance tool and service material in maintenance process, improves the maintenance efficiency and effect of maintenance personal Really.
Preferably, the default account of personnel is reported for repairment to there should be preset location, reports personnel for repairment using preset location as reporting ground for repairment Point is uploaded;Preferably, the personnel of reporting for repairment are manually entered actual location and upload above-mentioned actual location as place is reported for repairment;To reporting for repairment Place, which is acquired, is conducive to maintenance personal directly to carry out on-site maintenance according to above-mentioned place of reporting for repairment, and personnel and Wei are reported for repairment in reduction Repair the accuracy for being improved on the basis of personnel link up repeatedly and reporting place for repairment.
Repair message arranges module, and content arrangement maintenance personal and maintenance tool are reported for repairment for basis;
Maintenance completes to confirm module, carries out confirming that maintenance completes to operate for supplying maintenance personal and reporting personnel both sides for repairment.
It is described maintenance complete confirm module specifically for:Maintenance personal shoots the image information reported for repairment after the maintenance of position, and Above-mentioned image information is uploaded into backstage confirm that maintenance completes operation;Background work personnel can be according on maintenance personal Maintenance work of the image information to maintenance personal reported for repairment after the maintenance of position passed is tentatively judged;
Preferably, report personnel for repairment by manual confirmation confirm that maintenance completes operation so that background work personnel know Dawn maintenance work has been completed really;Operate to sentence maintenance work with the confirmation for reporting personnel both sides for repairment by maintenance personal It is disconnected, be conducive to strengthening the management and control to maintenance work, and then be conducive to improving the effect and efficiency of maintenance work;And report personnel's hand for repairment The dynamic maintenance work to maintenance personal is evaluated, and background work personnel can be according to the work of the evaluation of the personnel of reporting for repairment to maintenance personal Make to carry out secondary judgement, further strengthen the control worked maintenance personal, so as to provide the user the maintenance service of more high-quality Work.
Present embodiment, which uploads to report for repairment by reporting personnel for repairment, content and reports place for repairment so that background work personnel can foundation Report content for repairment to determine to report the specific obstacle situation of position for repairment, and maintenance policy is formulated according to above-mentioned specific obstacle situation, that is, arrange Maintenance personal and preparation maintenance tool;In this way, greatly liberated manpower, and maintenance tool is got out in advance improve maintenance The efficiency and matching degree of work, at the same maintenance personal according to report for repairment place carry out on-site maintenance, it is ensured that maintenance work it is smooth Carry out and the degree of accuracy.
Further, to improve the control to maintenance work, the identity to the personnel of reporting for repairment is needed before the personnel of reporting for repairment report for repairment Verified, prevent malice from hindering the generation of time, improve the ageing of maintenance work;Meanwhile, present embodiment is in maintenance mans Make to carry out management and control to the process of maintenance work in the case of smoothly carrying out, that is, need repairing personnel and report for repairment personnel both sides carry out it is true Recognize maintenance and complete operation, backstage is recognized the progress of maintenance work in time, and the personnel of reporting for repairment can be evaluated maintenance work, The supervision to the work quality of maintenance personal and management and control are strengthened, so as to be conducive to further improving the effect and effect of maintenance work Rate.
The foregoing is only a preferred embodiment of the present invention, but protection scope of the present invention be not limited thereto, Any one skilled in the art the invention discloses technical scope in, technique according to the invention scheme and its Inventive concept is subject to equivalent substitution or change, should all be included within the scope of the present invention.

Claims (7)

1. a kind of Quick internet based on mobile phone photograph reports method for repairment, it is characterised in that comprise the following steps:
S1, to report for repairment personnel carry out authentication, and report for repairment personnel authentication success after upload repairing information, it is described to report for repairment Information includes reporting content for repairment and reports place for repairment;
S2, according to reporting content arrangement maintenance personal and maintenance tool for repairment, maintenance personal is according to reporting place on-site maintenance for repairment;
S3, maintenance after the completion of, maintenance personal and report for repairment personnel both sides carry out confirm maintenance complete operation, and report for repairment personnel to dimension The maintenance work for repairing personnel is evaluated.
2. the Quick internet according to claim 1 based on mobile phone photograph reports method for repairment, it is characterised in that step S1 is specific Including:Report librarian use for repairment and preset account and preset password progress authentication, the default account includes reporting personnel's body for repairment One or more in part card number, phone number, student number;
Preferably, personnel are reported for repairment and shoot the image information of reporting position for repairment and using above-mentioned image information as reporting content uploading for repairment;
Preferably, the default account of personnel is reported for repairment to there should be preset location, reports personnel for repairment using preset location as reporting for repairment on place Pass;
Preferably, the personnel of reporting for repairment are manually entered actual location and upload above-mentioned actual location as place is reported for repairment.
3. the Quick internet according to claim 2 based on mobile phone photograph reports method for repairment, it is characterised in that step S3 is specific Including:Maintenance personal shoots the image information reported for repairment after the maintenance of position, and above-mentioned image information is uploaded to backstage to carry out really Recognize maintenance and complete operation;
Preferably, personnel are reported for repairment by manual confirmation confirm that maintenance completes operation.
4. a kind of Quick internet repair reporting system based on mobile phone photograph, it is characterised in that including:
Authentication module, for carrying out authentication to reporting personnel for repairment;
Repairing information acquisition module, repairing information, the repairing information are uploaded for supplying to report personnel for repairment after authentication success Including reporting content for repairment and reporting place for repairment;
Repair message arranges module, and content arrangement maintenance personal and maintenance tool are reported for repairment for basis;
Maintenance completes to confirm module, carries out confirming that maintenance completes to operate for supplying maintenance personal and reporting personnel both sides for repairment.
5. the Quick internet repair reporting system according to claim 4 based on mobile phone photograph, it is characterised in that the identity is tested Demonstrate,prove module specifically for:The default account and preset password for obtaining the personnel that report for repairment carry out authentication, the default account bag Include the one or more reported for repairment in personnel identity card number, phone number, student number.
6. the Quick internet repair reporting system according to claim 4 based on mobile phone photograph, it is characterised in that described to report letter for repairment Cease acquisition module specifically for:Report personnel for repairment and shoot the image information of reporting position for repairment and using above-mentioned image information as reporting content for repairment Upload;
Preferably, the default account of personnel is reported for repairment to there should be preset location, reports personnel for repairment using preset location as reporting for repairment on place Pass;
Preferably, the personnel of reporting for repairment are manually entered actual location and upload above-mentioned actual location as place is reported for repairment.
7. the Quick internet repair reporting system according to claim 6 based on mobile phone photograph, it is characterised in that the maintenance is complete Into confirm module specifically for:Maintenance personal shoots the image information reported for repairment after the maintenance of position, and above-mentioned image information is uploaded Complete to operate confirm repairing to backstage;
Preferably, personnel are reported for repairment by manual confirmation confirm that maintenance completes operation, and report personnel for repairment manually to maintenance people The maintenance work of member is evaluated.
CN201710193113.1A 2017-03-28 2017-03-28 A kind of Quick internet based on mobile phone photograph reports method and system for repairment Pending CN106991481A (en)

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109063852A (en) * 2018-08-08 2018-12-21 万翼科技有限公司 Task status confirmation method, device and computer readable storage medium
CN111476377A (en) * 2019-01-24 2020-07-31 上海优粒科技股份有限公司 District property equipment maintenance management system
CN118037010A (en) * 2024-04-11 2024-05-14 泉州市和瑞保洁服务有限公司 Household service system based on Internet of things technology

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103077434A (en) * 2012-12-20 2013-05-01 天津工业大学 On-line repair maintenance system
CN105427040A (en) * 2015-11-17 2016-03-23 国家电网公司 Convenient electric power repair service method and system
CN106127385A (en) * 2016-06-23 2016-11-16 国家电网公司 Electric power first-aid method of servicing based on mobile Internet platform

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103077434A (en) * 2012-12-20 2013-05-01 天津工业大学 On-line repair maintenance system
CN105427040A (en) * 2015-11-17 2016-03-23 国家电网公司 Convenient electric power repair service method and system
CN106127385A (en) * 2016-06-23 2016-11-16 国家电网公司 Electric power first-aid method of servicing based on mobile Internet platform

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109063852A (en) * 2018-08-08 2018-12-21 万翼科技有限公司 Task status confirmation method, device and computer readable storage medium
CN111476377A (en) * 2019-01-24 2020-07-31 上海优粒科技股份有限公司 District property equipment maintenance management system
CN118037010A (en) * 2024-04-11 2024-05-14 泉州市和瑞保洁服务有限公司 Household service system based on Internet of things technology

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Application publication date: 20170728