CN106959906B - Information processing method, information processing device and electronic equipment - Google Patents

Information processing method, information processing device and electronic equipment Download PDF

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CN106959906B
CN106959906B CN201710193178.6A CN201710193178A CN106959906B CN 106959906 B CN106959906 B CN 106959906B CN 201710193178 A CN201710193178 A CN 201710193178A CN 106959906 B CN106959906 B CN 106959906B
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target data
storage unit
data
electronic equipment
display
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CN106959906A (en
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何海洋
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Lenovo Beijing Ltd
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Lenovo Beijing Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/34Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466Performance evaluation by tracing or monitoring
    • G06F11/3476Data logging
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
    • G06F11/0745Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in an input/output transactions management context

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  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Quality & Reliability (AREA)
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  • Computer Hardware Design (AREA)
  • Retry When Errors Occur (AREA)
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Abstract

The invention discloses an information processing method, which comprises the following steps: dividing a first storage unit in a nonvolatile memory of a nonvolatile memory bank in advance; in the operation process, storing target data to a first storage unit, wherein the target data comprises image attribute data sent to a display chip of the electronic equipment or image data generated by the display chip; and after the electronic equipment is abnormal and the restarting operation is finished, acquiring target data carrying fault information from the first storage unit. Based on the information processing method, the user can obtain the information displayed by the electronic equipment before the restarting operation is caused by the abnormality, so that the fault reason causing the restarting operation can be known. The invention also discloses a corresponding information processing device and electronic equipment.

Description

Information processing method, information processing device and electronic equipment
Technical Field
The invention belongs to the technical field of electronic equipment fault processing, and particularly relates to an information processing method, an information processing device and electronic equipment.
Background
With the increasing complexity and quantity of application programs in electronic devices, the operating pressure of operating systems is also increasing, and the hardware environment supporting the operating systems is also becoming more complex. When a hardware or application program in the electronic device is seriously abnormal, the operating system can be caused to perform a restart operation.
Before the electronic device performs the restart operation, the information displayed on the display of the electronic device usually includes fault information that causes the restart operation. For example: before the Windows system is restarted, the display displays a blue screen, and the displayed information comprises a code or a two-dimensional code which causes the restart operation. The fault condition of the electronic equipment can be directly known according to the information displayed by the display before the electronic equipment is restarted.
However, before the electronic device is restarted due to an abnormality, the information displayed on the display flashes, and it is difficult for the user to obtain effective information from the information. How to solve this problem needs to be considered by those skilled in the art.
Disclosure of Invention
In view of the above, an object of the present invention is to provide an information processing method, an information processing apparatus, and an electronic device, so that a user can obtain information displayed before a restart operation of the electronic device due to an abnormality.
In order to achieve the purpose, the invention provides the following technical scheme:
the invention provides an information processing method, which is applied to electronic equipment, wherein the electronic equipment comprises a nonvolatile memory bank, and the information processing method comprises the following steps:
dividing a first storage unit in a nonvolatile memory of the nonvolatile memory bank in advance;
in the operation process, storing target data to the first storage unit, wherein the target data comprises image attribute data sent to a display chip of the electronic equipment or image data generated by the display chip;
and after the electronic equipment is abnormal and the restarting operation is finished, acquiring target data carrying fault information from the first storage unit.
Optionally, the first storage unit is a storage space with continuous physical addresses in a nonvolatile memory of the nonvolatile memory bank.
Optionally, the storing the target data in the first storage unit includes: and storing the target data to the first storage unit according to a ring storage strategy.
Optionally, after the target data carrying the failure information is acquired from the first storage unit, the method further includes: and displaying the target data carrying the fault information.
Optionally, when the target data is image attribute data, the displaying the target data with the fault information includes:
sending the image attribute data carrying the fault information to the display chip;
processing the image attribute data carrying the fault information by the display chip to generate first image data;
outputting, by a display, the first image data.
In another aspect, the present invention further provides an information processing apparatus applied to an electronic device, where the electronic device includes a nonvolatile memory bank, the information processing apparatus including:
the preprocessing unit is used for dividing a first storage unit in a nonvolatile memory of the nonvolatile memory bank;
the storage control unit is used for storing target data to the first storage unit in the running process of the electronic equipment, wherein the target data comprises image attribute data sent to a display chip of the electronic equipment or image data generated by the display chip;
and the target data acquisition unit is used for acquiring the target data carrying the fault information from the first storage unit after the electronic equipment is abnormal and the restarting operation is completed.
In another aspect, the present invention further provides an electronic device, including a non-volatile memory bank, a display chip, a display, and a processor;
the processor divides a first storage unit in a nonvolatile memory of the nonvolatile memory bank; in the operation process, the processor stores target data to the first storage unit, wherein the target data comprises image attribute data sent to the display chip or image data generated by the display chip; and after the electronic equipment is abnormal and the restarting operation is finished, the processor acquires target data carrying fault information from the first storage unit.
Optionally, the first storage unit of the processor, which is divided in the nonvolatile memory of the nonvolatile memory bank, is a storage space with continuous physical addresses.
Optionally, when the processor stores the target data in the first storage unit, the processor is configured to: and storing the target data to the first storage unit according to a ring storage strategy.
Optionally, the processor is further configured to: and controlling the display to display the target data carrying the fault information.
Therefore, the beneficial effects of the invention are as follows:
in the running process of the electronic equipment, the image attribute data or the image data are stored in a nonvolatile memory of a nonvolatile memory bank in real time, and when the application program or hardware of the electronic equipment is seriously abnormal, so that the electronic equipment is restarted, target data carrying fault information is stored in the nonvolatile memory, and after the electronic equipment finishes the restarting operation, the target data carrying the fault information can be obtained from the nonvolatile memory, so that a user can obtain information displayed before the restarting operation of the electronic equipment due to the abnormality, and can know the fault reason causing the restarting operation.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the provided drawings without creative efforts.
FIG. 1 is a flow chart of one embodiment of a method of processing information as disclosed herein;
FIG. 2 is a flow chart of another embodiment of a method for processing information as disclosed herein;
FIG. 3 is a schematic diagram of an information processing apparatus according to an embodiment of the present disclosure;
FIG. 4 is a schematic diagram of another embodiment of an information processing apparatus according to the disclosure;
fig. 5 is a schematic diagram of a hardware structure of an electronic device according to the present disclosure.
Detailed Description
The invention discloses an information processing method, an information processing device and an electronic device, wherein a user can obtain information displayed before the electronic device restarts operation due to abnormality. The electronic equipment comprises a nonvolatile memory bank.
Here, a brief description of the nonvolatile memory bank is provided: the nonvolatile Memory bank is a novel Memory bank and comprises a Volatile Memory (Volatile Memory) and a nonvolatile Memory (Persistent Memory), and data stored in the nonvolatile Memory is still stored and cannot be lost after the nonvolatile Memory bank is powered down.
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1, fig. 1 is a flowchart of an embodiment of an information processing method disclosed in the present invention, where the information processing method includes:
step S101: a first memory cell is divided in advance in a nonvolatile memory of a nonvolatile memory bank.
A specific memory space is divided in advance in a nonvolatile memory of a nonvolatile memory bank, and the memory space is referred to as a first memory cell.
Step S102: during operation, the target data is stored to the first storage unit. The target data comprises image attribute data sent to a display chip of the electronic equipment or image data generated by the display chip.
Step S103: and after the electronic equipment is abnormal and the restarting operation is finished, acquiring target data carrying fault information from the first storage unit.
In the operation process of the electronic device, the processor sends image attribute data to a Display chip (also referred to as a Display card), the Display chip processes the image attribute data to generate image data, and a Display of the electronic device displays the image data. The image attribute data sent by the processor to the display chip typically includes: vertex coordinates (vertexcorinate), Vector values (Vector), and texture coordinates (texture coordinate).
In the invention, in the running process of the electronic equipment, the image attribute data sent to the display chip of the electronic equipment is simultaneously stored in the first storage unit, or the image data generated by the display chip is simultaneously stored in the first storage unit. Because the access rate of the nonvolatile memory bank is very fast, even if the electronic device is seriously abnormal and needs to be restarted, the image attribute data sent to the display chip or the image data generated by the display chip can be timely stored in the first storage unit, that is, the image attribute data or the image data containing fault information causing the current restarting operation can be timely stored in the first storage unit, and in the restarting process of the electronic device, the data in the first storage unit is still stored and cannot be lost. After the electronic equipment abnormally completes the restarting operation, target data carrying fault information causing the restarting operation is acquired from the first storage unit, so that a user can know the fault reason causing the restarting operation.
According to the information processing method disclosed by the invention, in the running process of the electronic equipment, the image attribute data or the image data are stored in the nonvolatile memory of the nonvolatile memory bank in real time, and under the condition that the application program or hardware of the electronic equipment is seriously abnormal to cause the restarting operation of the electronic equipment, the target data carrying the fault information is already stored in the nonvolatile memory, and after the restarting operation of the electronic equipment is completed, the target data carrying the fault information can be obtained from the nonvolatile memory, so that a user can obtain the information displayed before the restarting operation of the electronic equipment is caused by the abnormality, and the fault reason causing the restarting operation is known.
In an implementation, the first storage unit partitioned from the nonvolatile memory of the nonvolatile memory bank may be a storage space at an arbitrary position in the nonvolatile memory.
In a preferred embodiment, the first storage unit partitioned by the nonvolatile memory of the nonvolatile memory bank is a storage space with continuous physical addresses, that is, the first storage unit is a storage space with continuous physical addresses in the nonvolatile memory of the nonvolatile memory bank. Based on the embodiment, the operation of the processor of the electronic device in the process of data maintenance (including storage and reading of target data) is simpler.
In the case where the first storage unit is a storage space with continuous physical addresses in the nonvolatile memory of the nonvolatile memory bank, the following implementation manner may be adopted in step S102: and storing the target data to the first storage unit according to the annular storage strategy.
Namely: and storing the target data from the initial address of the first storage unit in sequence, and storing the target data from the initial address of the first storage unit again when the target data is stored to the tail address of the first storage unit. That is, as the electronic device operates, the new object data will overwrite the old object data, thereby efficiently utilizing the storage space contained in the first storage unit.
Of course, step S102 may also adopt other embodiments, such as: and deleting the data with the storage duration reaching the preset time threshold in the first storage unit, and storing the target data into the free storage space of the first storage unit. Namely: the processor stores the target data into the free storage space of the first storage unit, records the time for storing the target data, and deletes the target data when the storage time of the target data reaches a time threshold value so as to provide a storage space for subsequent target data.
It should be noted here that the image attribute data sent by the processor to the display chip and the image data generated by the display chip usually include a plurality of bytes, that is, the target data occupies several storage spaces in the first storage unit, and when the operation of storing the target data is executed again, storage is performed from a storage space indicated by a next physical address of the storage space occupied by the previous target data.
In one embodiment, during the process of storing the target data in the first storage unit, the processor records a start address and an end address of a storage space occupied by the target data. After the electronic equipment is abnormal and the restarting operation is finished, the processor obtains a plurality of target data according to the recorded starting address and the ending address of each target data, and searches the target data carrying fault information in the plurality of target data.
In another embodiment, in the process of storing the target data in the first storage unit, the processor generates the index information of the target data according to the start address and the end address of the storage space occupied by the target data. After the electronic equipment is abnormal and the restarting operation is finished, the processor obtains a plurality of target data according to the recorded index information of each target data, and searches the target data carrying fault information in the plurality of target data.
The processor can refer to the time when the electronic device executes the restart operation and the time when each target data is written into the first storage unit to search the target data carrying the fault information. For example: the target data, which is usually carried with the fault information, written in the first storage unit within 1 to 2 seconds before the electronic device performs the restart operation may be searched in the target data written in the first storage unit in this time period.
As a preferred embodiment, after obtaining the target data carrying the fault information from the first storage unit, the method may further include: and displaying the target data carrying the fault information.
If the target data stored in the first storage unit is image data generated by the display chip, the image data carrying the fault information is acquired, and then the image data is displayed by a display of the electronic equipment.
If the target data stored in the first storage unit is the image attribute data sent to the display chip, the processor sends the image attribute data carrying the fault information to the display chip, the display chip processes the image attribute data carrying the fault information to generate first image data, and the display outputs the first image data.
The information processing method disclosed in the present invention will be described in more detail with reference to one embodiment. Referring to fig. 2, fig. 2 is a flowchart illustrating an information processing method according to another embodiment of the disclosure. The information processing method includes:
step S201: a first memory cell is divided in advance in a nonvolatile memory of a nonvolatile memory bank.
Step S202: in the operation process of the electronic equipment, the processor sends the image attribute data to the display chip and stores the image attribute data to the first storage unit.
Step S203: after the electronic equipment is abnormal and the restarting operation is completed, the processor acquires the image attribute data carrying the fault information from the first storage unit.
Step S204: and the processor sends the image attribute data carrying the fault information to the display chip.
Step S205: the display chip processes the image attribute data carrying the fault information to generate first image data, and sends the first image data to the display.
Step S206: the display outputs first image data.
Here, it should be noted that, since the display chip processes the received image attribute data to generate image data whose data amount is larger than that of the image attribute data for generating the image data, it is preferable to store the image attribute data transmitted from the processor to the display chip as target data in the first storage unit in an implementation.
On the other hand, the present invention also discloses an information processing apparatus, and the following description about the information processing apparatus and the above description about the information processing method can be mutually referred to.
Referring to fig. 3, fig. 3 is a schematic structural diagram of an embodiment of an information processing apparatus according to the present disclosure. The information processing apparatus includes a preprocessing unit 10, a storage control unit 20, and a target data acquisition unit 30.
The preprocessing unit 10 is configured to divide a first storage unit in a nonvolatile memory of a nonvolatile memory bank.
And the storage control unit 20 is used for storing the target data into the first storage unit in the operation process of the electronic equipment. The target data comprises image attribute data sent to a display chip of the electronic equipment or image data generated by the display chip.
And the target data acquiring unit 30 is configured to acquire the target data with the fault information from the first storage unit after the electronic device is abnormal and the restart operation is completed.
According to the information processing device disclosed by the invention, in the running process of the electronic equipment, the image attribute data or the image data are stored in the nonvolatile memory of the nonvolatile memory bank in real time, and under the condition that the application program or hardware of the electronic equipment is seriously abnormal to cause the restarting operation of the electronic equipment, the target data carrying the fault information is already stored in the nonvolatile memory, and after the restarting operation of the electronic equipment is completed, the target data carrying the fault information can be obtained from the nonvolatile memory, so that a user can obtain the information displayed before the restarting operation of the electronic equipment is caused by the abnormality, and the fault reason causing the restarting operation is known.
Optionally, the first storage unit partitioned by the preprocessing unit 10 in the nonvolatile memory of the nonvolatile memory bank is a storage space with continuous physical addresses. Of course, the first storage unit is not limited to this, and the preprocessing unit 10 may divide an arbitrary storage space in the nonvolatile memory of the nonvolatile memory bank as the first storage unit.
As an embodiment, the storing the target data in the first storage unit by the storage control unit 20 is specifically: and storing the target data to the first storage unit according to the annular storage strategy. Of course, the storage control unit 20 may store the target data to the first storage unit in other manners as described above.
As a preferable scheme, a display control unit 40 may be further provided on the basis of the information processing apparatus, as shown in fig. 4, the display control unit 40 being configured to display target data carrying failure information.
In another aspect, the present invention also provides an electronic device, which includes a nonvolatile memory bank 100, a display chip 200, a display 300, and a processor 400, as shown in fig. 5. The nonvolatile memory bank 100, the display chip 200, the display 300 and the processor 400 may be interconnected through a communication bus.
The nonvolatile memory bank 100 includes a volatile memory and a nonvolatile memory.
The processor 400 divides a first memory location in the nonvolatile memory of the nonvolatile memory bank 100; in operation, the processor 400 stores target data to the first storage unit, wherein the target data includes image attribute data sent to the display chip 200 or image data generated by the display chip 200; after the electronic device is abnormal and the reboot operation is completed, the processor 400 obtains target data carrying fault information from the first storage unit.
In the electronic equipment disclosed by the invention, in the operation process, the processor stores the image attribute data or the image data into the nonvolatile memory of the nonvolatile memory bank in real time, when the application program or hardware of the electronic equipment is seriously abnormal, so that the target data carrying fault information is already stored into the nonvolatile memory under the condition that the electronic equipment is restarted, and after the electronic equipment finishes the restarting operation, the processor acquires the target data carrying the fault information from the nonvolatile memory, so that a user can acquire the information displayed by the electronic equipment before the restarting operation is caused by the abnormality, and further know the fault reason causing the restarting operation.
Optionally, the processor 400 divides a storage space at any position in the nonvolatile memory of the nonvolatile memory bank 100 as a first storage unit. In a preferred embodiment, the processor 400 divides the non-volatile memory of the non-volatile memory bank 100 into a storage space with consecutive physical addresses as the first storage unit.
Optionally, when the processor 400 stores the target data in the first storage unit, it is specifically configured to: and storing the target data to the first storage unit according to the annular storage strategy. Of course, the processor 400 may also store the target data to the first storage unit in other manners as described above.
As a preferred aspect, the processor 400 is further configured to: and controlling the display to display the target data carrying the fault information.
If the target data stored in the first storage unit is image data generated by the display chip, the processor 400 may display the image data on the display 300 of the electronic device after acquiring the image data with the fault information.
If the target data stored in the first storage unit is the image attribute data sent to the display chip, the processor 400 sends the image attribute data carrying the failure information to the display chip 200, the display chip 200 processes the image attribute data carrying the failure information to generate first image data, and the display 300 outputs the first image data.
Finally, it should also be noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.
The embodiments in the present description are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other. The device disclosed by the embodiment corresponds to the method disclosed by the embodiment, so that the description is simple, and the relevant points can be referred to the method part for description.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims (8)

1. An information processing method applied to an electronic device, wherein the electronic device comprises a nonvolatile memory bank, the information processing method comprising:
dividing a first storage unit in a nonvolatile memory of the nonvolatile memory bank in advance;
in the operation process, storing target data to the first storage unit, wherein the target data comprises image attribute data sent to a display chip of the electronic equipment or image data generated by the display chip;
after the electronic equipment is abnormal and the restarting operation is finished, acquiring target data carrying fault information from the first storage unit;
if the target data is the image data, displaying the image data by a display of the electronic equipment;
if the target data is the image attribute data, displaying first image data by a display of the electronic equipment; the first image data is generated after the display chip processes the image attribute data.
2. The information processing method according to claim 1, wherein the first storage unit is a storage space in which physical addresses in a nonvolatile memory of the nonvolatile memory bank are continuous.
3. The information processing method according to claim 2, wherein the storing the target data to the first storage unit includes: and storing the target data to the first storage unit according to a ring storage strategy.
4. The information processing method according to claim 1, wherein the displaying the first image data in a case where the target data is image attribute data includes:
sending the image attribute data carrying the fault information to the display chip;
processing the image attribute data carrying the fault information by the display chip to generate first image data;
outputting, by a display, the first image data.
5. An information processing apparatus applied to an electronic device including a nonvolatile memory bank, the information processing apparatus comprising:
the preprocessing unit is used for dividing a first storage unit in a nonvolatile memory of the nonvolatile memory bank;
the storage control unit is used for storing target data to the first storage unit in the running process of the electronic equipment, wherein the target data comprises image attribute data sent to a display chip of the electronic equipment or image data generated by the display chip;
the target data acquisition unit is used for acquiring target data carrying fault information from the first storage unit after the electronic equipment is abnormal and the restarting operation is completed;
a display control unit, configured to display the image data by a display of the electronic device if the target data is the image data; if the target data is the image attribute data, displaying first image data by a display of the electronic equipment; the first image data is generated after the display chip processes the image attribute data.
6. An electronic device, comprising a non-volatile memory bank, a display chip, a display, and a processor;
the processor divides a first storage unit in a nonvolatile memory of the nonvolatile memory bank; in the operation process, the processor stores target data to the first storage unit, wherein the target data comprises image attribute data sent to the display chip or image data generated by the display chip; after the electronic equipment is abnormal and the restarting operation is finished, the processor acquires target data carrying fault information from the first storage unit; if the target data is the image data, displaying the image data by a display of the electronic equipment; if the target data is the image attribute data, displaying first image data by a display of the electronic equipment; the first image data is generated after the display chip processes the image attribute data.
7. The electronic device of claim 6, wherein the first storage unit of the processor divided in the non-volatile memory of the non-volatile memory bank is a storage space with continuous physical addresses.
8. The electronic device of claim 6, wherein the processor, when storing target data to the first storage unit, is configured to: and storing the target data to the first storage unit according to a ring storage strategy.
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