CN106936983B - Method, device and terminal for processing mistaken call receiving - Google Patents
Method, device and terminal for processing mistaken call receiving Download PDFInfo
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- CN106936983B CN106936983B CN201710036512.7A CN201710036512A CN106936983B CN 106936983 B CN106936983 B CN 106936983B CN 201710036512 A CN201710036512 A CN 201710036512A CN 106936983 B CN106936983 B CN 106936983B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/72418—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality for supporting emergency services
- H04M1/72421—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality for supporting emergency services with automatic activation of emergency service functions, e.g. upon sensing an alarm
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
- H04M1/72433—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for voice messaging, e.g. dictaphones
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/72442—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality for playing music files
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
- H04M1/72454—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to context-related or environment-related conditions
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72484—User interfaces specially adapted for cordless or mobile telephones wherein functions are triggered by incoming communication events
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- Engineering & Computer Science (AREA)
- Human Computer Interaction (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Business, Economics & Management (AREA)
- Emergency Management (AREA)
- Multimedia (AREA)
- Environmental & Geological Engineering (AREA)
- General Business, Economics & Management (AREA)
- Mobile Radio Communication Systems (AREA)
- Telephone Function (AREA)
Abstract
The invention discloses a method, a device and a mobile terminal for processing a misanswering call, wherein the method comprises the steps of judging whether to answer the incoming call; if the call is judged to be answered, whether the call process is matched with a preset scene corresponding to the mistaken call answering is detected; and if the detected result is matched with the preset scene corresponding to the mistaken call, entering a preset flow of the mistaken call. The invention can solve the problem that the caller can not know the wrong call by automatically judging whether the call is the wrong call, and the important information can not be missed even if the user calls the wrong call.
Description
Technical Field
The present invention relates to the field of mobile communications, and in particular, to a method, an apparatus, and a terminal for processing a missed call.
Background
With the continuous development of communication technology, the convenient mobile communication equipment enables people to communicate more conveniently. Currently, most mobile terminals support touch screen operation, and many of the mobile terminals employ a capacitive screen, so that a user can answer or hang up a phone call by swiping or clicking on the touch screen. Although the touch screen operation mode is convenient and intuitive, the problem that misoperation is easy to occur exists. For example, when a user puts a mobile terminal in a pocket, capacitance change of a terminal touch screen is changed due to friction, squeezing and the like of clothes, so that misconnection is caused, and the user is inconvenienced because an incoming call party dials for multiple times due to unclear conditions.
In order to prevent such misoperation, in the prior art, a shell is additionally arranged on a terminal to prevent misoperation caused by capacitance induction between a touch screen and a body, but extra hardware cost is required; or the sensor detects that the terminal is tightly attached to the body of the user, and the mobile phone is set to be in a state of shielding the touch screen, so that the problem of multiple dialing caused by unclear incoming call party still exists.
Disclosure of Invention
The invention mainly solves the technical problem of providing a method, a device and a terminal for processing a misreceived call, which can solve the problem that a calling party cannot know the misreceived call and realize that important information is not missed even if the user calls the misreceived call.
In order to solve the above technical problem, one technical solution adopted by the present invention is to provide a method for processing a missed call, including:
judging whether to answer the incoming call;
if the call is judged to be answered, whether the call process is matched with a preset scene corresponding to the mistaken call answering is detected;
and if the detected result is matched with the preset scene corresponding to the mistaken call, entering a preset flow of the mistaken call.
The preset process of entering the mistaken call receiving comprises the following steps:
reminding the caller whether to leave a message;
and recording and storing the left message of the caller when the caller needs to leave the message.
Wherein, whether the warning caller leaves includes: and playing a prerecorded record to the caller to remind the caller of mistakenly receiving the call and whether to leave a message.
The method for recording the message of the caller comprises the following steps:
and judging whether the keywords of the messages corresponding to the caller are received within a preset time, if so, starting recording, and otherwise, hanging up the call.
The method for detecting whether the call process is matched with the preset scene corresponding to the mistaken call receiving comprises the following steps:
starting a sensor to detect whether the terminal is attached to an object or not;
if the terminal is tightly attached to an object, collecting audio signals around the terminal;
and matching the audio signal with the record of the corresponding mistaken call, wherein if the audio signal is matched with the record of the corresponding mistaken call, the conversation process is matched with the preset scene of the corresponding mistaken call.
Wherein, if after detecting that the preset scene matching with the corresponding false incoming call is detected, the method comprises the following steps:
and detecting whether the call process is matched with a preset scene corresponding to normal call, and if so, entering a normal call mode.
In order to solve the above technical problem, another technical solution adopted by the present invention is to provide an apparatus for processing a missed call, including:
the incoming call judging module is used for judging whether to answer the incoming call;
the wrong receiving judging module is used for detecting whether the call process is matched with a preset scene corresponding to the wrong receiving call or not when the call is judged to be received;
and the false call receiving flow module is used for entering a preset flow of a false call receiving when detecting that the false call receiving flow matches with the preset situation of the corresponding false call receiving.
The false-answer flow module is specifically used for reminding a caller whether to leave a message or not; and recording and storing the left message of the caller when the caller needs to leave the message.
The misconnection judging module is specifically used for starting a sensor to detect whether the terminal is attached to an object or not;
if the terminal is tightly attached to an object, collecting audio signals around the terminal;
and matching the audio signal with the record of the corresponding mistakenly received call.
In order to solve the above technical problem, another technical solution adopted by the present invention is to provide a mobile terminal, including:
a communication circuit;
the memory is used for storing preset scenes corresponding to the incoming call misreceiving;
the processor is coupled with the communication circuit and the memory and is used for judging whether to answer the incoming call; if the call is judged to be answered, whether the call process is matched with a preset scene corresponding to the mistaken call answering is detected; and if the detected result is matched with the preset scene corresponding to the mistaken call, entering a preset flow of the mistaken call.
The invention can solve the problem that the caller can not know the wrong call by judging the call answering, detecting whether the call process is matched with the preset scene corresponding to the wrong call answering, automatically judging whether the call is the wrong call answering or not, and enabling the wrong call answering to enter the preset flow, thereby realizing that the important information is not missed under the condition that the user calls are mistakenly answered.
Drawings
FIG. 1 is a flow chart illustrating an embodiment of a method for handling missed calls according to the present invention;
FIG. 2 is a flow chart illustrating another embodiment of a method for handling missed calls according to the present invention;
FIG. 3 is a schematic diagram of the structure of the device for processing the misconnection of the call of the present invention;
fig. 4 is a schematic structural diagram of an embodiment of the mobile terminal of the present invention.
Detailed Description
Referring to fig. 1, an embodiment of the method for processing a missed call according to the present invention includes:
s1, judging whether to answer an incoming call or not;
the terminal for answering the incoming call can be a mobile phone, a tablet personal computer with a communication function and the like.
S2, if the call is answered, detecting whether the call process is matched with a preset scene corresponding to a mistakenly answered call;
the call process may be an audio signal, an environmental signal or a noise signal of the call within a predetermined time after the call is answered.
The preset scenario corresponding to the call error may be that the audio signal of the keyword is not detected within a predetermined time, and parameters such as the frequency and the power of the audio signal collected within the predetermined time are not within a certain range.
And S3, if the situation is matched with the preset situation corresponding to the mistaken call receiving, entering a preset flow of the mistaken call receiving.
Optionally, the preset process is to remind at least one of leaving a message, opening a message, hanging up a phone call, and the like.
The invention can solve the problem that the caller can not know the wrong call by automatically judging whether the call is the wrong call, and the important information can not be missed even if the user calls the wrong call.
Referring to fig. 2, another embodiment of the method for processing a missed call of the present invention comprises:
s1, judging whether to answer an incoming call or not;
the method for judging whether to answer the incoming call can be whether to stop ringing or shaking within a preset time or not, or whether to start call timing or not.
S21, if judging that the incoming call is answered, starting a sensor to detect whether the terminal is attached to an object or not;
if the call is judged not to be answered, no operation is performed.
The sensor may be a distance sensor or a pressure sensor, etc.
S22, if the terminal is tightly attached to an object, collecting audio signals around the terminal;
and if the terminal is detected not to be attached to the object, no operation is performed.
The ambient audio signals may be collected by a microphone on the terminal for a predetermined time.
S23, judging whether the audio signal is matched with the record of the corresponding mistaken call;
optionally, a recording corresponding to the missed call is preset, for example, an audio signal with intensity smaller than a threshold is set in advance, if the audio signal collected by the terminal is also an audio with intensity smaller than the threshold, the audio signal is matched with the recording corresponding to the missed call, and the conversation process is matched with a preset scenario corresponding to the missed call.
In other embodiments, the audio signal may be matched with a preset recording corresponding to a normal call, and if the audio signal is not matched with the preset recording corresponding to a missed call, the call process is matched with a preset scenario corresponding to the missed call.
Optionally, the matching of the audio signal is performed by keywords such as "feed", "hello", etc. and audio features such as frequency, volume, etc.
S31, if the audio signal is matched with the record corresponding to the mistaken call, playing the prerecorded record to the calling party to remind the calling party of mistakenly receiving the call and whether a message is left;
if the audio signal is not matched with the record of the corresponding mistaken call, no operation is performed, and normal conversation is carried out.
Optionally, the pre-recorded recording includes inquiring whether the caller needs to leave a message, if the caller needs to leave a message, the caller can start the message by using keywords such as "OK", "i want to leave a message", and if the caller does not need to leave a message, the caller can use keywords such as "NO", "i do not want to leave a message" to end the prompt or directly hang up the phone.
S32, when the caller needs to leave a message, judging whether keywords of the message corresponding to the caller are received within preset time;
and S33, if the caller does not need to leave a message, directly hanging up the phone.
Optionally, the keywords corresponding to the message include "start", "what i want to say", and the like.
S34, if the keyword of the message corresponding to the caller is received within the preset time, starting recording;
and S35, if the keyword of the message corresponding to the caller is not received within the preset time, hanging up the call.
Optionally, after the message is opened, if the voice feedback of the caller is not received within a predetermined time, for example, 10 seconds, it is determined that the message is not needed.
Optionally, after the recording is started, whether the message leaving of the caller is ended may be determined according to the keyword corresponding to the ended message, where the keyword corresponding to the ended message includes "end", "just like" and the like. And after the message recording of the caller is judged to be finished, the message recording is stored in the terminal, the telephone is hung up, and the screen is locked to prevent other misoperation.
In this embodiment, the method for processing a missed call further includes:
s36, after the audio signal is judged to be matched with the record of the corresponding mistaken call, whether the call process is matched with the preset scene corresponding to normal call is detected;
optionally, after the audio signal is judged to be matched with the record of the corresponding mistaken call, before the call is ended, whether the call process is matched with the preset scene corresponding to the normal call is detected in real time, and the subsequent steps are executed.
And S37, if the conversation process is matched with the preset scene corresponding to the normal conversation, entering a normal conversation mode.
And if the conversation process is not matched with the preset scene corresponding to the normal conversation, returning to the false-receiving process.
Optionally, the method for detecting whether the call process matches the preset scenario corresponding to the normal call includes collecting audio signals around the terminal, and matching the audio signals with the recording corresponding to the normal call.
Optionally, the matching of the audio signal is performed by including keywords such as "feed", "hello", etc. and audio features such as frequency, volume, etc.
Optionally, after the call is ended, an incoming call reminder is sent to the user. If the caller leaves a message, directly playing the message of the caller when the user checks the incoming call; if the caller does not leave a message, only the incoming call reminder is sent.
The invention can make the caller confirm that the call is wrongly received and leave a message by automatically judging whether the call is wrongly received, thereby realizing that the user does not miss important information and knows the intention of the caller under the condition of wrongly receiving the call.
Referring to fig. 3, an embodiment of the apparatus for processing a missed call according to the present invention comprises:
the incoming call judging module 10 is used for judging whether to answer an incoming call;
a misconnection judging module 20, configured to detect whether a call process matches a preset scenario corresponding to a misconnection call when the call is answered;
the mis-answer process module 30 is configured to enter a preset process of a mis-answer call when detecting that the received call matches a preset scenario corresponding to the mis-answer call.
Optionally, the false positive flow module 30 is specifically configured to remind the caller of leaving a message; and recording and storing the left message of the caller when the caller needs to leave the message.
Optionally, the misconnection determining module 20 is specifically configured to start a sensor to detect whether the terminal is attached to an object; if the terminal is tightly attached to the object, collecting audio signals around the terminal; and matching the audio signal with the record of the corresponding mistakenly received call.
Specifically, the working process of each module refers to the above embodiment of the method for processing the call mismatching, and is not described herein again.
The invention can solve the problem that the caller can not know the wrong call by automatically judging whether the call is the wrong call, and the important information can not be missed even if the user calls the wrong call.
Referring to fig. 4, the terminal embodiment of the present invention includes:
a communication circuit 100;
a memory 200 for storing preset scenes corresponding to the incoming call misanswered in advance;
a processor 300, coupled to the communication circuit 100 and the memory 200, for determining whether to answer the incoming call; if the call is judged to be answered, whether the call process is matched with a preset scene corresponding to the mistaken call answering is detected; and if the detected result is matched with the preset scene corresponding to the mistaken call, entering a preset flow of the mistaken call.
Specifically, the working process of each device refers to the above embodiment of the method for processing the call error, and is not described herein again.
The invention can solve the problem that the caller can not know the wrong call by automatically judging whether the call is the wrong call, and the important information can not be missed even if the user calls the wrong call.
The above description is only an embodiment of the present invention, and not intended to limit the scope of the present invention, and all modifications of equivalent structures and equivalent processes performed by the present specification and drawings, or directly or indirectly applied to other related technical fields, are included in the scope of the present invention.
Claims (3)
1. A method for handling missed calls, comprising:
judging whether to answer the incoming call;
if the call is judged to be answered, whether the call process is matched with a preset scene corresponding to the mistaken call answering is detected;
if the situation is matched with the preset situation of the corresponding mistaken call, entering a preset flow of the mistaken call;
the preset process of entering the mistaken call receiving comprises the following steps:
reminding the caller whether to leave a message;
recording and storing the left message of the caller when the caller needs to leave the message;
the reminding of whether the caller leaves a message comprises the following steps: playing a prerecorded record to the caller to remind the caller of the wrong call reception and whether to leave a message;
the method for recording the message of the caller comprises the following steps:
judging whether keywords of a message corresponding to the caller are received within a preset time, if so, starting recording, and otherwise, hanging up the phone;
the method for detecting whether the call process is matched with the preset scene corresponding to the mistaken call receiving comprises the following steps:
starting a sensor to detect whether the terminal is attached to an object or not;
if the terminal is tightly attached to an object, collecting audio signals around the terminal;
matching the audio signal with the record of the corresponding mistaken call, if the audio signal is matched with the record of the corresponding mistaken call, matching the conversation process with a preset scene of the corresponding mistaken call;
and detecting whether the call process is matched with a preset scene corresponding to normal call, and if so, entering a normal call mode.
2. An apparatus for handling missed calls, comprising:
the incoming call judging module is used for judging whether to answer the incoming call;
the wrong receiving judging module is used for detecting whether the call process is matched with a preset scene corresponding to the wrong receiving call or not when the call is judged to be received;
the false call receiving flow module is used for entering a preset flow of a false call receiving when detecting that the false call receiving flow matches with a preset situation of a corresponding false call receiving;
the false-answer flow module is specifically used for reminding a caller whether to leave a message; recording and storing the left message of the caller when the caller needs to leave the message;
the wrong receiving flow module is specifically used for playing a pre-recorded record to the caller to remind the caller of wrong receiving the call and whether a message is left;
the misconnection judging module is specifically used for starting the sensor to detect whether the terminal is tightly attached to the object;
if the terminal is tightly attached to an object, collecting audio signals around the terminal;
matching the audio signal with the record of the corresponding mistaken call, and if the audio signal is matched with the record of the corresponding mistaken call, matching the conversation process with a preset scene of the corresponding mistaken call;
and detecting whether the call process is matched with a preset scene corresponding to normal call, and if so, entering a normal call mode.
3. A mobile terminal, comprising:
a communication circuit;
the memory is used for storing preset scenes corresponding to the incoming call misreceiving;
the processor is coupled with the communication circuit and the memory and is used for judging whether to answer the incoming call; if the call is judged to be answered, whether the call process is matched with a preset scene corresponding to the mistaken call answering is detected; if the situation is matched with the preset situation of the corresponding mistaken call, entering a preset flow of the mistaken call;
the processor is specifically used for reminding the caller whether to leave a message; recording and storing the left message of the caller when the caller needs to leave the message;
the processor is specifically used for playing a prerecorded record to the caller to remind the caller of mistakenly receiving the call and whether a message is left;
the processor is specifically used for starting the sensor to detect whether the mobile terminal is attached to an object or not;
if the mobile terminal is tightly attached to an object, collecting audio signals around the mobile terminal;
matching the audio signal with the record of the corresponding mistaken call, and if the audio signal is matched with the record of the corresponding mistaken call, matching the conversation process with a preset scene of the corresponding mistaken call;
and detecting whether the call process is matched with a preset scene corresponding to normal call, and if so, entering a normal call mode.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201710036512.7A CN106936983B (en) | 2017-01-18 | 2017-01-18 | Method, device and terminal for processing mistaken call receiving |
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| CN201710036512.7A CN106936983B (en) | 2017-01-18 | 2017-01-18 | Method, device and terminal for processing mistaken call receiving |
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| CN106936983A CN106936983A (en) | 2017-07-07 |
| CN106936983B true CN106936983B (en) | 2020-07-10 |
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2017
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Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| KR20010003363A (en) * | 1999-06-23 | 2001-01-15 | 이형도 | Auto-answer method in communication device |
| CN102474701A (en) * | 2009-07-27 | 2012-05-23 | 三星电子株式会社 | Mobile terminal and operation method for the same |
| CN102647525A (en) * | 2012-04-16 | 2012-08-22 | 中兴通讯股份有限公司 | Mobile terminal and processing method on abnormal communication of mobile terminal |
| CN103095915A (en) * | 2013-01-07 | 2013-05-08 | 惠州Tcl移动通信有限公司 | Method of preventing faulty operation based on touch screen mobile phone and mobile phone |
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Effective date of registration: 20201204 Address after: 6 / F, No.5, Lane 999, Yangfan Road, hi tech Zone, Ningbo City, Zhejiang Province Patentee after: TCL COMMUNICATION (NINGBO) Co.,Ltd. Address before: 518063 Guangdong city of Shenzhen province Nanshan District ten South Road West High Technology South Road North Tower B 16 floor TCL Patentee before: Jiekai communication (Shenzhen) Co.,Ltd. |