CN106926797A - Vehicle maintenance service system and its method of servicing - Google Patents
Vehicle maintenance service system and its method of servicing Download PDFInfo
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- CN106926797A CN106926797A CN201710057170.7A CN201710057170A CN106926797A CN 106926797 A CN106926797 A CN 106926797A CN 201710057170 A CN201710057170 A CN 201710057170A CN 106926797 A CN106926797 A CN 106926797A
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- 238000012423 maintenance Methods 0.000 title claims abstract description 329
- 238000000034 method Methods 0.000 title claims abstract description 41
- 238000012545 processing Methods 0.000 claims description 42
- 230000008531 maintenance mechanism Effects 0.000 claims description 25
- 238000012216 screening Methods 0.000 claims description 19
- 230000008520 organization Effects 0.000 claims description 16
- 230000008569 process Effects 0.000 claims description 11
- 230000000694 effects Effects 0.000 claims description 8
- 238000006243 chemical reaction Methods 0.000 claims description 7
- 230000010365 information processing Effects 0.000 claims description 6
- 230000002452 interceptive effect Effects 0.000 claims 2
- 230000003993 interaction Effects 0.000 claims 1
- 230000007246 mechanism Effects 0.000 description 13
- 230000008901 benefit Effects 0.000 description 5
- 230000005540 biological transmission Effects 0.000 description 4
- 238000011161 development Methods 0.000 description 2
- 238000005516 engineering process Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000000717 retained effect Effects 0.000 description 2
- 238000012163 sequencing technique Methods 0.000 description 2
- 241000208340 Araliaceae Species 0.000 description 1
- 235000005035 Panax pseudoginseng ssp. pseudoginseng Nutrition 0.000 description 1
- 235000003140 Panax quinquefolius Nutrition 0.000 description 1
- 238000005299 abrasion Methods 0.000 description 1
- 238000000205 computational method Methods 0.000 description 1
- 230000007613 environmental effect Effects 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 235000008434 ginseng Nutrition 0.000 description 1
- 230000006872 improvement Effects 0.000 description 1
- 238000004519 manufacturing process Methods 0.000 description 1
- 239000000463 material Substances 0.000 description 1
- 230000003449 preventive effect Effects 0.000 description 1
- 238000011084 recovery Methods 0.000 description 1
- 230000008054 signal transmission Effects 0.000 description 1
- 230000002459 sustained effect Effects 0.000 description 1
- 239000002699 waste material Substances 0.000 description 1
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B60—VEHICLES IN GENERAL
- B60R—VEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR
- B60R16/00—Electric or fluid circuits specially adapted for vehicles and not otherwise provided for; Arrangement of elements of electric or fluid circuits specially adapted for vehicles and not otherwise provided for
- B60R16/02—Electric or fluid circuits specially adapted for vehicles and not otherwise provided for; Arrangement of elements of electric or fluid circuits specially adapted for vehicles and not otherwise provided for electric constitutive elements
- B60R16/023—Electric or fluid circuits specially adapted for vehicles and not otherwise provided for; Arrangement of elements of electric or fluid circuits specially adapted for vehicles and not otherwise provided for electric constitutive elements for transmission of signals between vehicle parts or subsystems
- B60R16/0231—Circuits relating to the driving or the functioning of the vehicle
- B60R16/0232—Circuits relating to the driving or the functioning of the vehicle for measuring vehicle parameters and indicating critical, abnormal or dangerous conditions
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B60—VEHICLES IN GENERAL
- B60R—VEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR
- B60R16/00—Electric or fluid circuits specially adapted for vehicles and not otherwise provided for; Arrangement of elements of electric or fluid circuits specially adapted for vehicles and not otherwise provided for
- B60R16/02—Electric or fluid circuits specially adapted for vehicles and not otherwise provided for; Arrangement of elements of electric or fluid circuits specially adapted for vehicles and not otherwise provided for electric constitutive elements
- B60R16/023—Electric or fluid circuits specially adapted for vehicles and not otherwise provided for; Arrangement of elements of electric or fluid circuits specially adapted for vehicles and not otherwise provided for electric constitutive elements for transmission of signals between vehicle parts or subsystems
- B60R16/0231—Circuits relating to the driving or the functioning of the vehicle
- B60R16/0232—Circuits relating to the driving or the functioning of the vehicle for measuring vehicle parameters and indicating critical, abnormal or dangerous conditions
- B60R16/0234—Circuits relating to the driving or the functioning of the vehicle for measuring vehicle parameters and indicating critical, abnormal or dangerous conditions related to maintenance or repairing of vehicles
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
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- G06Q50/40—
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
Abstract
The invention provides a vehicle maintenance service system and its vehicle maintenance method of servicing.The vehicle maintenance service system includes an at least reference information acquisition module and an at least maintenance project generation module.The reference information acquisition module be used to gather a series of reference informations.The reference information that the maintenance project generation module is gathered according to above-mentioned reference information acquisition module generates an at least vehicle maintenance service program.The vehicle maintenance service program be used to be that an at least vehicle provides an at least maintenance suggestion.
Description
Technical field
The present invention relates to vehicle service field, more particularly to a vehicle maintenance service system and its method of servicing.
Background technology
Vehicle is the vehicles commonly used in people's daily life.With the development of society, automobile is by getting over that people use
Come more frequent, it has the advantages that speed is fast, circuit is flexible, is easy to deposit the personal effects, so as to enjoy consumers.
It is likely to meet with abrasion or accidental damage during vehicle use, it is required to need to be maintained and protect
Support.Good vehicle maintenance can keep the premium properties of vehicle, extend its service life, reduce it and the general of contingency occurs
Rate, is to concern that consumer is healthy, property safety, and even entire society lives the guarantee of good order.
For many car owners, vehicle maintenance is an extremely cumbersome thing.The situation of vehicle is that vehicle is protected
Foster foundation, but car owner is generally difficult to carry out detailed, accurate come the situation to its vehicle by subjective judgement and comprehensively slap
Hold.Some experienced drivers perhaps can grasp according to its experience to the state of vehicle, but, with car owning amount
Increasing and its more prevalentization, the situation that many car owners tend not to rule of thumb to vehicle grasps.Even if disappearing
Expense person can carry out anticipation to the problem that vehicle is present, it is also difficult to accomplish accurate, detailed, comprehensive.
Archaism has speech " preventive treatment ".Though this be the traditional Chinese medical science protect people healthy rule, vehicle maintenance and
It is equally applicable in maintenance.Once vehicle breaks down, it will cause bad consequence.If can be taken when failure occurs
Measure, prevents with to failure, will reduce many unnecessary troubles.Before vehicle breaks down, generally it is internal zero
Part has been damaged.If this failure occurred because parts are sustained damage can be excluded in time, its failure is just
Can be avoided by.If the infringement that its parts is subjected to is not found in time.When it is damage up to certain limit, it is more likely that
Vehicle is caused to break down when in vehicle travel process.The stroke of this very possible delay party, in some instances it may even be possible to cause traffic
The generation of accident, so as to cause irremediable disastrous effect.The minor variations of auto parts and components are generally difficult to be discovered by user, because
This is difficult to be judged.
Therefore, many consumers can carry out time-based maintenance to vehicle or protected according to the distance travelled of vehicle according to suggestion
Support.The vehicle maintenance mode of this time-based maintenance in actual life greatly improves the security of vehicle, but its not science.Car
Configuration is different, its stroke road conditions are different, it is by the different of frequency of use, its environment for being used be different and its driver
The difference of the driving habit of member is likely to cause the situation of vehicle different, this time-based maintenance or is maintained according to mileage
Mode it is excessively coarse and general.This likely results in some vehicles and has crossed optimal maintenance prompt and do not maintained, and another
Some vehicles are excessively maintained when need not still be maintained.The vehicle of optimal maintenance prompt has been crossed in security performance, vehicle shape
Can all be had a greatly reduced quality in state and service life.The vehicle for excessively being maintained then can waste of manpower, material resources and financial resources, do not meet the modern times
Life is saved, the life idea of environmental protection.
Even if in addition, minority is made that maintenance project to the car owner of the special understanding of vehicle according to the situation of vehicle.Specifying
During the maintenance project, it holds necessary not only for the situation to the vehicle, and needs it according to vehicle condition, position
The objective condition of a series of complex such as situation is put rationally to select maintenance establishment, maintenance opportunity, the route for going to maintenance establishment
Select.So many complicated information weave ins, consumer is difficult to be planned as a whole, is typically only capable to rule of thumb be judged.This
The mode of kind excessively relies on the subjective judgement of people, it is most likely that cause some information not to be considered or inconsiderate, so as to cause
The maintenance project is not thorough enough.In addition, the consideration to such objective condition is a time-consuming, laborious thing.In the modern life,
Many car owners are very busy, so as to cause it to have no time thoughtfully to take the maintenance of its vehicle into account.It could even be possible to can forget to car
Maintained.
Certainly, the vehicle maintenance after vehicle breaks down is also and its important.When vehicle breaks down, insurance company is to vehicle
Assessment it is often relatively general.Can the problem of the vehicle accurately be found out needs to rely on vehicle maintenance maintenance in many cases
The experience of mechanism.Suitable maintenance can allow the vehicle performance recovery as before, improperly maintain, may significantly detract the car
Performance and used life, take, effort.
Reservation vehicle maintenance mechanism is also a very important thing.Current appointment mode is typically car owner or phase
Pass personnel are preengage maintenance establishment by way of reserving by phone.These generally require car owner or related personnel to the car
The range of information such as situation be described.This is one and takes great energy and headachy thing really.If some details are not
The effect on driving birds is not good that vehicle is maintained may be directly resulted in by accurate description or omission.
For vehicle maintenance mechanism, it is one non-that the situation of the vehicle maintained each reservation is recorded one by one
Chang Yanjin and cumbersome work, slightly deviation are possible to cause information errors, it could even be possible to causing vehicle maintenance improper, enters
And cause dispute.
Sometimes, the maintenance of vehicle needs to expend longer time.At this moment, many car owners etc. can aside seem very without
Merely.At this moment, car owner can utilize the time-slot that vehicle is maintained to do other things.Sometimes, the vehicle for being maintained can not
It is lifted off on the spot, but needs to expend a whole day the time of even a few days.At this moment car owner often have understand vehicle maintained into
The demand of journey.And frequently telephone questionnaire generally needs to expend many energy, the progress that its vehicle is maintained is also by one
Mesh is transferred to the car owner with being clear.
The content of the invention
It is a primary object of the present invention to provide a vehicle maintenance service system and its method of servicing, it be used to be at least
One vehicle provides an at least vehicle maintenance service program.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, it being capable of efficiently root
The vehicle maintenance service program for being adapted to the vehicle is formulated according to the self-condition of a vehicle.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, so as to ensure at least one
The premium properties of vehicle.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, extended to so as to ensure
The service life of a few vehicle.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, so as to reduce at least one
There is the probability of road safety failure in vehicle.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, so as to help at least one
Vehicle driver formulates an at least vehicle maintenance service program for its vehicle, so as to save the time of the vehicle driver.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, it can be at least one
The information of vehicle carries out accurate acquisition.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, it can be at least one
The information of vehicle is gathered comprehensively.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, it can be at least one
The information of vehicle is gathered in detail.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, it can be at least one
The information of vehicle maintenance service organization is acquired.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, it is according to a vehicle
Situation and at least information of a vehicle maintenance service organization are adapted at least vehicle maintenance clothes of the vehicle for vehicle generation
Business plan.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, it can be given birth to it
Into an at least vehicle maintenance plan be committed at least one suitable vehicle maintenance mechanism.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, it can realize a car
And the information transmission between an at least vehicle maintenance mechanism such that it is able at least vehicle maintenance service side for being generated it
Case is transferred to the vehicle maintenance mechanism.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, it can gather one and is
Train of vehicles maintains progress msg.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, it can be at least one
Vehicle receives maintenance required time and can achieve the effect that to be predicted.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, another mesh of the invention
Be that a vehicle maintenance service system and its method of servicing are provided, it can realize a vehicle and an at least vehicle maintenance mechanism
Between information transmission such that it is able to by a vehicle receive maintenance condition information be transferred to this from an at least vehicle maintenance mechanism
The personnel such as the car owner of vehicle, so as to be known.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, it can enter to information
Row accurate delivery.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, with to the vehicle one
The damage being subjected in failure accurately judged, thus in reducing vehicle damage deterministic process to vehicle maintenance organization experience according to
Rely.
Another object of the present invention is to provide a vehicle maintenance service system and its method of servicing, to save an at least car
An at least vehicle driver time.
By following description, other advantages of the invention and feature will become apparent, it is possible to by right
The means and combination particularly pointed out in claim are accomplished.
According to the present invention, foregoing and other purposes and advantage can realize that it includes by a vehicle maintenance service system
An at least reference information acquisition module and at least a maintenance project generation module.The reference information acquisition module is used for collection one
Serial reference information.The maintenance project generation module according to the reference information that above-mentioned reference information acquisition module is gathered generate to
A few vehicle maintenance service program.The vehicle maintenance service program be used to be that an at least vehicle provides an at least maintenance suggestion.
According to one embodiment of present invention, it further includes an at least emm message acquisition module, and it be used to adopt
Collect a series of processed vehicle maintenance plan processing informations of the vehicle maintenance service program is with the one of vehicle receiving maintenance
Row emm message.
According to one embodiment of present invention, the reference information acquisition module include an at least reference information input module and
An at least reference information tracking module.The reference information tracking module be used to track the reference information.The reference information is input into
Module be used to be input into the reference information.
According to one embodiment of present invention, the reference information tracking module include an at least information of vehicles tracking module,
An at least use information tracking module and at least a maintenance information tracking module, it is respectively used to track a series of vehicles
Information, a series of use informations and a series of maintenance information.The maintenance project generation module calls the information of vehicles and is somebody's turn to do
Use information and the information of vehicles that is called according to it and the use information screen the maintenance information.
According to one embodiment of present invention, the maintenance project generation module includes an at least information calling module and at least
One information exchange module.The information calling module be used to call the reference information.The information exchange module is used for exchange should
Information of vehicles, the use information and the maintenance information, and then generate the vehicle maintenance service program.
According to one embodiment of present invention, the information exchange module includes an at least vehicle condition inference module and at least one meter
Draw and form module.The vehicle condition inference module be used to infer the vehicle condition of the vehicle.The plan forms module according to the reference information
And the deduction of the vehicle condition inference module to the vehicle condition of the vehicle forms the vehicle maintenance service program.
According to one embodiment of present invention, the information of vehicles tracking module includes that an at least vehicle configuration information tracks mould
Block, at least a vehicle performance information tracking module, at least a vehicle position information tracking module, at least a road information trace mould
Block and at least a weather conditions information tracking module, it is respectively used to a series of tracking vehicles relevant with the vehicle and matches somebody with somebody confidence
Breath, a series of vehicle performance information, a series of vehicle position informations, series of road information and a series of weather conditions informations.
According to one embodiment of present invention, the plan formed module including an at least maintenance mechanism screening module,
Module is estimated in an at least distance recommending module and at least one maintenance.The maintenance mechanism screening module matches somebody with somebody confidence according to the vehicle
Breath, the vehicle performance information and the vehicle position information filter out at least one chosen vehicle maintenance service organization.The distance is pushed away
Recommend module and travel selected to this to the vehicle according to the information of the vehicle position information and the chosen vehicle maintenance service organization
The distance for determining vehicle maintenance service organization is recommended, the maintenance estimate module be used to receiving the vehicle maintenance it is consumed when
Between and the maintenance effect to be reached estimated.
According to one embodiment of present invention, the emm message acquisition module includes at least one maintenance progress chasing module,
It is used to be tracked the progress that the vehicle receives maintenance.
According to one embodiment of present invention, the emm message acquisition module further includes that at least one stroke guides mould
Block, its be used to travel the vehicle to the stroke of the chosen vehicle maintenance mechanism guided and its stroke carried out with
Track.
According to one embodiment of present invention, the maintenance project generation module further includes an at least trigger module.Should
Trigger module be used to trigger the information calling module and the information exchange module, so that the information calling module calls the reference
Information simultaneously makes the information exchange module exchange the reference information.
According to one embodiment of present invention, it further includes an at least message processing module.The message processing module
Be used to screen the reference information and the emm message, store and renewal treatment.
According to one embodiment of present invention, it further includes an at least maintenance project processing module.The maintenance project
Processing module can be used the vehicle maintenance service program is transmitted.
According to one embodiment of present invention, it further includes an at least maintenance platform.The vehicle maintenance is serviced
Plan is sent to the maintenance platform and being sent to this by the maintenance platform by the maintenance project processing module and is chosen
Determine vehicle maintenance service organization.
According to one embodiment of present invention, it further includes an at least terminal, its be used for show the reference information,
The emm message is with the vehicle maintenance service program and to the reference information acquisition module, the message processing module, the maintenance meter
Generation module, the maintenance project processing module and the emm message acquisition module is drawn to be manipulated.
According to one embodiment of present invention, the terminal includes an at least signal receiving module, at least a signal modulus of conversion
Block and at least a mux --out signal exhibits module.From the treatment of the message processing module, the maintenance project generation module and the maintenance project
The signal of module is received by the signal receiving module and is passed to the signal conversion module, is suitable to by the letter with being converted into
The signal form of number display module displaying.
According to one embodiment of present invention, the terminal further includes an at least operational module.The operational module by with
In to the reference information acquisition module, the message processing module, the maintenance project generation module, the maintenance project processing module and
The emm message acquisition module is manipulated.
According to another aspect of the present invention, present invention also offers a vehicle maintenance method of servicing, it is comprised the following steps：
101：Gather a series of reference informations；With
102：Generate a vehicle maintenance service program；
The generation of the vehicle maintenance service program is believed with the reference gathered in the step 101 wherein in the step 102
Breath is foundation.The reference information includes a series of information of vehicles, a series of use informations and a series of maintenance information.
According to one embodiment of present invention, the step 102 is further comprising the steps：
1021：Call the information of vehicles and the use information；With
1022：Screen the maintenance information；
The information of vehicles wherein in the step 1022 to the screening of the maintenance information to be called in the step 1021
It is foundation with the use information.
According to one embodiment of present invention, the information of vehicles includes a series of vehicle configuration informations, a series of vehicles
Can information, a series of vehicle position informations, series of road information and a series of weather conditions informations.The step 1021 is further
Comprise the following steps：
10211：Call the vehicle configuration information；
10212：Call the vehicle performance information；
10211：Call the vehicle position information；
10211：Call the road information；With
10211：Call the Weather information.
According to one embodiment of present invention, the step 1022 is further comprising the steps：
10221：A screening at least vehicle service mechanism；
10222：Recommend an at least vehicle maintenance project；
10223：Recommend an at least travel route；With
10224：Recommend an at least service time.
According to one embodiment of present invention, the screening of the vehicle service mechanism is configured with the vehicle in the step 10221
Information, the vehicle performance information and the vehicle position information are foundation.
According to one embodiment of present invention, in the step 10222 recommendation of the vehicle maintenance project with the vehicle performance
Information and the use information are foundation.
According to one embodiment of present invention, in the step 10223 recommendation of the travel route with quilt in the step 10221
The vehicle service mechanism of screening and the road information are foundation.
According to one embodiment of present invention, the recommendation of the service time then refers to the vehicle performance in the step 10224
Information, the use information and the Weather information.
According to one embodiment of present invention, its is further comprising the steps：
103：Send the vehicle maintenance service program；
104：Track a series of emm messages；With
105：Show the emm message, so that the situation that vehicle W receives maintenance is appreciated that.
By the understanding to subsequent description and accompanying drawing, further aim of the present invention and advantage will be fully demonstrated.
These and other objects of the invention, feature and advantage, by following detailed descriptions, drawings and claims are obtained
To fully demonstrate.
Brief description of the drawings
Fig. 1 illustrates a vehicle maintenance service system according to a preferred embodiment of the invention.
The reference information that Fig. 2 illustrates the vehicle maintenance service system of above preferred embodiment of the invention is adopted
Collection module.
Fig. 3 A and Fig. 3 B illustrate a letter of the vehicle maintenance service system of above preferred embodiment of the invention
Breath processing module.
Fig. 4 A and Fig. 4 B illustrate a guarantor of the vehicle maintenance service system of above preferred embodiment of the invention
Support plan generation module.
Fig. 5 A and Fig. 5 B illustrate a guarantor of the vehicle maintenance service system of above preferred embodiment of the invention
Support information acquisition module.
Fig. 6 A and Fig. 6 B illustrate an end of the vehicle maintenance service system of above preferred embodiment of the invention
End.
Fig. 7 illustrates a vehicle maintenance method of servicing of above preferred embodiment of the invention.
Specific embodiment
Hereinafter describe for disclosing the present invention so that those skilled in the art can realize the present invention.It is excellent in below describing
Embodiment is selected to be only used as citing, it may occur to persons skilled in the art that other obvious modifications.Define in the following description
General principle of the invention can apply to other embodiments, deformation program, improvement project, equivalent and without the back of the body
From the other technologies scheme of the spirit and scope of the present invention.
It will be understood by those skilled in the art that in exposure of the invention, term " longitudinal direction ", " transverse direction ", " on ",
The orientation of the instruction such as D score, "front", "rear", "left", "right", " vertical ", " level ", " top ", " bottom " " interior ", " outward " or position are closed
System is that, based on orientation shown in the drawings or position relationship, it is for only for ease of the description present invention and simplifies and describes, without referring to
Show or imply that the device or element of meaning must be with specific orientation, with specific azimuth configuration and operation, therefore above-mentioned art
Language is not considered as limiting the invention.
It is understood that term " " is interpreted as " at least one " or " one or more ", i.e., in one embodiment,
One quantity of element can be one, and in a further embodiment, the quantity of the element can be multiple, and term " " is no
It is understood that to be limitation to quantity.
Fig. 1~Fig. 6 of Figure of description illustrates vehicle maintenance service system according to a preferred embodiment of the invention
System.The vehicle maintenance service system be used to be that an at least vehicle W provides vehicle maintenance related service.More specifically, the car
Maintenance service system is adapted at least vehicle maintenance clothes of vehicle W according to the concrete condition of vehicle W for vehicle W is provided
Business plan is simultaneously tracked to the progress that vehicle W receives maintenance, so that the vehicle obtains reasonable maintaining and makes vehicle W's
Car owner is grasped in real time to the progress that vehicle W is maintained.
As shown in Fig. 1 of accompanying drawing, the vehicle maintenance service system includes a reference information acquisition module 10, an information processing
Module 20, a maintenance project generation module 30, a maintenance project processing module 40, an emm message acquisition module 50, a terminal
60 and a maintenance platform 70.
The reference information acquisition module 10 is set, be used to gather a series of reference informations, such as car of vehicle W
Configuration information, the presence information of vehicle W, the driving habit information of the car owner of vehicle W, as the vehicle maintenance plan
The foundation of generation.
The message processing module 20 processes the reference information, so that the reference information is more accurate, comprehensive and can be by this
Maintenance project generation module 30 is called rapidly.The maintenance project generation module 30 should with reference to what is processed through the message processing module 20
Reference information, to generate the vehicle maintenance service program, a maintenance suggestion is provided with for vehicle W.
The maintenance project processing module 40 processes the vehicle maintenance plan of the maintenance project generation module 30 generation, so that
The vehicle maintenance plan can be performed.
The emm message acquisition module 50 is used to gather a series of emm messages, i.e. vehicle W receives a series of of maintenance
Situation information.The emm message can be demonstrated by the terminal 60, so that it is known, so that the car owner of vehicle W can be with
The situation that its vehicle W is maintained is understood in real time.
It is noted that 40 pairs of dispositions of the vehicle maintenance plan of the maintenance project processing module can also pass through
The terminal 60 is demonstrated, so that it is known, so that the situation that the car owner of vehicle W can be processed to the vehicle maintenance plan
Understood in real time.
The vehicle maintenance service program can be routed directly to corresponding vehicle and protect by the maintenance project processing module 40
Support mechanism, it is also possible to first sent to the maintenance platform 70, then by the maintenance from the maintenance project processing module 40
Platform 70 is sent to corresponding vehicle maintenance establishment.
As shown in figure 1, the maintenance project processing module 40 includes a maintenance project receiver module 41, maintenance project treatment
The maintenance project sending module 43 of module 42 and.The maintenance project receiver module 41 be used to receive vehicle maintenance service meter
Draw.The maintenance project processing module 42 be used to process the vehicle maintenance service meter that the maintenance project receiver module 41 is received
Draw.The vehicle maintenance service program is sent out after being processed through the maintenance project processing module 42 by the maintenance project sending module 43
Send.
It is noted that the vehicle maintenance service system can be produced from vehicle W make the one of tracking vehicle W be
The train of vehicles information and situation to vehicle W in vehicle W using processes carries out real-time tracing.In vehicle W by its car
During user's use, the vehicle maintenance service system is by 10 pairs of vehicle drivers of the reference information acquisition module
The range of information such as driving habit are tracked and judge, so as to the property development trend to vehicle W is predicted and then right
Maintenance and substantially service time is predicted that its future needs is carried out, so as to generate the vehicle maintenance service program, and then make
The user of vehicle W can be prepared to its vehicle maintenance.When the user of vehicle W needs to carry out vehicle W
Xie Shi, the vehicle maintenance service program can be transferred.If the time is within the specific limits close to the vehicle maintenance plan forecast
Vehicle maintenance time, the vehicle maintenance service program can be ejected, so as to the user to vehicle W reminds.
It is noted that as vehicle W continues to use, the situation run into its using process may be with the car
There is deviation between the prediction of maintenance service system.At this moment, vehicle maintenance plan of vehicle maintenance service system generation
Can be updated according to objective circumstances, so that more reasonable.
The situation for using is continued with vehicle W as time goes by, the vehicle maintenance service system is constantly to the car
Maintenance plan is optimized.As vehicle W is using the extension of the time of the vehicle maintenance service system, vehicle clothes
Business system is increasingly understood vehicle W, so that it is directed to the vehicle maintenance service program that vehicle W makes also increasingly essence
It is accurate.
Fig. 2 of accompanying drawing illustrates the reference letter of the vehicle maintenance service system according to this preferred embodiment of the invention
Breath acquisition module 10.As illustrated, the reference information acquisition module 10 includes a reference information input module 11 and a reference letter
Breath tracking module 12.The reference information input module 11 be used to be input into the reference information to the message processing module 20.The ginseng
Examine information tracking module 12 to be used to track the reference information, so as to ensure the accurate, in time and comprehensive of the reference information.
Further, the reference information tracking module 12 includes an information of vehicles tracking module 121, use information tracking mould
The maintenance information tracking module 123 of block 122 and.The information of vehicles tracking module 121 be used to track a series of vehicle letters
Breath, information, the positional information of vehicle W that for example the configuration information of vehicle W, vehicle W are worn.The use information with
Track module 122 be used to track a series of use informations, such as road conditions for being experienced in vehicle W using processes, adopted
Speed, the driving habit of its user and its recent application plan.The maintenance information tracking module 123 by with
Serviced in the location of a series of maintenance information, for example, at least vehicle maintenance service organization, the vehicle maintenance is tracked
The facility situation of mechanism, the working days situation of the vehicle maintenance service organization.
As shown in Fig. 2 the information of vehicles tracking module 121 includes a vehicle configuration information tracking module 1211, a vehicle
Performance information tracking module 1212, a vehicle position information tracking module 1213, a road information tracking module 1214 and one day
Vaporous condition information tracking module 1215, a series of a series of its vehicle configuration informations, vehicle for being respectively used to track vehicle W
Residing for performance information, a series of vehicle position informations, the series of road information on vehicle W present positions periphery and vehicle W
A series of weather conditions informations on position periphery.
Fig. 3 A and Fig. 3 B illustrate the letter of the vehicle maintenance service system of above preferred embodiment of the invention
Breath processing module 20.As illustrated, the message processing module 20 is included at a reference information processing module 21 and an emm message
Reason module 22, it is respectively used to process the reference information and the emm message, so that the reference information and the emm message are more
For it is accurate, comprehensively and effectively.As illustrated, the reference information processing module 21 includes a reference information screening module 211 and
Reference information update module 212.The reference information screening module 211 is used for the letter to the reference information acquisition module 10 collection
Breath is screened, to filter invalid, garbage and retain effective, useful information, the i.e. reference information.The reference information updates
Module 212 be used to correct the reference information, so as to prevent outmoded error message to the vehicle maintenance service program
Generation have undesirable effect.More specifically, the reference information update module 212 include a reference information receiver module 2121,
One reference information contrast module 2122, a reference information memory module 2123, a reference information removing module 2124 and a reference
Message output module 2125.The reference information receiver module 2121 is received after being screened by the reference information screening module 211 and protected
The reference information that stays and by the reference information contrast module 2122 by the reference information with mould is stored by the reference information
The storage of reference information of the storage of block 2123 is contrasted.The reference information with this after storage of reference information is contrasted, newly,
Accurate information is retained to the reference information memory module 2123, and information that is older, there is mistake is deleted by the reference information
Except module 2124 is deleted.The reference information output module 2125 be used to export the reference information, so that the reference information can
As the generation foundation of the vehicle maintenance service plan.
As illustrated, the emm message processing module 22 includes that an emm message receiver module 221, an emm message are contrasted
Module 222, an emm message memory module 223, an emm message removing module 224 and an emm message output module 225.Should
Emm message receiver module 221 receives the emm message and by the emm message contrast module 222 by the emm message and
The emm message of storage stored by the emm message memory module 223 is contrasted.The emm message has stored maintenance with this
After information is contrasted, newly, accurate information be retained to the emm message memory module 223, letter that is older, there is mistake
Breath is deleted by the emm message removing module 224.The emm message output module 225 be used to export the emm message, so that
The emm message can be known.
Fig. 4 A and Fig. 4 B illustrate the guarantor of the vehicle maintenance service system of above preferred embodiment of the invention
Support plan generation module 30.As illustrated, the maintenance project generation module 30 includes a trigger module 31, an information calling module
32 and an information exchange module 33.The information calling module 32 calls the reference information and the reference information that is called it is carried
Hand over to the information exchange module 33.The information exchange module 33 generates the vehicle maintenance service program according to the reference information.Value
Obtain one to be mentioned that, the information exchange module 33 takes the information of vehicles, the owner information and the maintenance according to default computational methods
Business information is planned as a whole, to generate the vehicle maintenance service program.
According to this preferred embodiment of the invention, the information exchange module 33 is according to being somebody's turn to do that the information calling module 32 is called
Vehicle position information is integrated to the maintenance information, is with recommend vehicle W positions periphery predeterminable range one
Row first recommend vehicle maintenance mechanism.
The information calling module 32 calls the recent application plan information of vehicle W, so as to the side according to its recent stroke
Selected to the direction where vehicle maintenance mechanism, so as to select more particularly suitable from the first recommendation vehicle maintenance mechanism
A series of second recommend vehicle maintenance mechanisms.
The information calling module 32 calls configuration information and the vehicle performance information of vehicle W and by the configuration information
The service that be can be provided with the second recommendation vehicle maintenance mechanism with the vehicle performance information is compared, so as to second be pushed away at this
Recommend the suitable vehicle W present situations of selection in vehicle maintenance mechanism a series of three recommend vehicle maintenance mechanisms.
Maintenance demand of the vehicle maintenance service system as needed to vehicle W is ranked up, and then according to sequencing
Corresponding vehicle maintenance establishment is screened layer by layer, until selecting at least one most appropriate vehicle maintenance service organization.Enter one
Step, the information calling module 32 is called and according to called information according to sequencing to the corresponding information of these demands
The vehicle maintenance mechanism is screened.It is noted that the example of above-mentioned preferred sequence is only to example of the invention
And it is unrestricted.Different according to vehicle W concrete conditions, its limited order for considering also likely to be present difference.It is noted that
Client can also be as needed to each Consideration priority be ranked up, so as to more be met customer personalized
The vehicle maintenance service program of demand.
The information exchange module 33 includes that a vehicle condition inference module 331 and a plan form module 332.The vehicle condition infers mould
Block 331 infers according to the reference information to the vehicle condition of vehicle W, thus as the vehicle maintenance service program generate according to
According to.It is noted that the vehicle condition inference module 331 is connected with the terminal 60, as shown in Figure 4 B.The vehicle condition inference module
331 pairs of judgements of the vehicle condition of vehicle W can be demonstrated by the terminal 60, so that the user of vehicle W can be to the car
The vehicle condition of W is understood.
The plan forms module 332 and is used to form the vehicle maintenance service program.Specifically, the plan forms module
332 interact the information of vehicles, the use information and the maintenance information and with reference to 331 couples of vehicle W of the vehicle condition inference module
Vehicle condition deduction, and then generate the vehicle maintenance service program.
As illustrated, the plan forms module 332 recommends mould including a maintenance mechanism screening module 3321, a distance
Module 3323 is estimated in the maintenance of block 3322 and.The maintenance mechanism screening module 3321 is used for for vehicle W screenings are suitable
Vehicle maintenance service organization.The distance recommending module 3322 be used to recommend it to reach suitable vehicle maintenance service for car W
The distance of mechanism or its need selected vehicle service mechanism visit maintenance when the selected vehicle service mechanism to should
The distance of vehicle W.The maintenance estimates module 3323 and be used to receiving vehicle W after the vehicle maintenance service plan what is maintained
Situation and effect are estimated.
As shown in figure 1, the maintenance project processing module 40 includes a maintenance project receiver module 41, maintenance project treatment
The maintenance project sending module 43 of module 42 and.The maintenance project receiver module 41 be used for receive the plan form module 332
The vehicle maintenance service program of production.The vehicle maintenance service program received by the maintenance project receiver module 41 after through the guarantor
Support after plan processing module 42 is processed and sent by the maintenance project sending module 43, as shown in figure 1 and 4b.The vehicle is protected
Foster service program can send to corresponding vehicle maintenance mechanism by between, it is also possible to first be sent to the maintenance platform
70, corresponding vehicle maintenance mechanism is then sent to by the maintenance platform 70.
Fig. 5 A and Fig. 5 B illustrate the guarantor of the vehicle maintenance service system of above preferred embodiment of the invention
Support information acquisition module 50.The emm message acquisition module 50 includes that an emm message tracking module 51 and an emm message are input into
Module 52.When vehicle W receives maintenance, the emm message tracking module 51 be used to track the correlation that vehicle W receives maintenance
The emm message of situation.The emm message input module 52 be used to be input into the emm message, and then enable the emm message
It is enough to be known.
More specifically, the emm message tracking module 51 include a maintenance project treatment tracking module 511 and maintain into
Degree tracking module 512.Maintenance project treatment tracking module 511 be used to track the vehicle maintenance service program is processed one
Serial vehicle maintenance project processing information.The maintenance progress chasing module 512 be used for track vehicle W maintained it is a series of
By emm message.Vehicle maintenance plan processing information and the maintenance progress of the maintenance project treatment tracking of tracking module 511
This of the tracking of tracking module 512 is input into the emm message processing module 22 by emm message by the emm message input module 52
And the terminal 60 is passed to after receiving the treatment of the emm message processing module 22, so as to be demonstrated, and then can be known,
As shown in Figure 5 B.Further, maintenance project treatment tracking module 511 includes a request transmission situation tracking module 5111,
Request is received situation tracking module 5112 and one stroke guides module 5113, please be respectively used to track vehicle maintenance service
Plan sent after the vehicle maintenance service program transmission situation, track the vehicle maintenance service program and be passed to corresponding car
Service organization's later stage received situation and vehicle W is guided to go to the stroke of corresponding vehicle service organization.It is worth mentioning
It is, although market is that have some maps APP can to guide the stroke of vehicle W, but, this requires user accurate
Really remember the name of the vehicle service mechanism and its address and open another APP and be input into and used.This operation is undoubtedly
And its it is troublesome, customer experience is poor.The vehicle maintenance service system can provide stroke guide in its system, greatly convenient
User.It is noted that the vehicle maintenance service system can obtain the mandate of some maps APP, called in its system
Authorized map APP data, to make full use of existing resource, reduce user and use electronic equipment, such as internal memory of a mobile phone
Occupied rate.That is, the trip guide module 5113 can obtain the volume of data of an at least map APP.Certainly, originally
Art personnel are it should be appreciated that this is only unrestricted to example of the invention.Other implementations of the invention
Example, the vehicle maintenance service system can set up the map datum of itself.The present invention is not limited in this respect.
Fig. 6 illustrates the terminal 60 of the vehicle maintenance service system of above preferred embodiment of the invention.Such as
Shown in figure, the terminal 60 includes a signal receiving module 61, a signal conversion module 62, a mux --out signal exhibits module 63 and a manipulation
Module 64.The signal receiving module 61 be used to receive a series of reference information signals and from the message processing module 20
Serial emm message signal, a series of vehicle maintenance service program signals from the maintenance project generation module 30 and from this
A series of maintenance project process signals of maintenance project processing module 40 and by these signal transmissions to the signal conversion module 62,
To receive the conversion of the signal conversion module 62, it is allowed to be converted into the signal shape for suitably being shown by the mux --out signal exhibits module 63
Formula such that it is able to known and understood.The operational module 64 is set, to be used for the signal receiving module 61, the signal
Modular converter 62 is manipulated, and to improve the being steered property of the vehicle maintenance service system, and then fully ensures that the vehicle takes
Business system can be fully according to user demand provide vehicle maintenance service.
Fig. 7 illustrates a vehicle maintenance method of servicing of above preferred embodiment of the invention, to be used for this
Vehicle W provides vehicle maintenance service.
As illustrated, the vehicle maintenance method of servicing is comprised the following steps：
101：Gather a series of reference informations；With
102：Generate a vehicle maintenance service program.
According to this preferred embodiment of the invention, in the step 102 generation of the vehicle maintenance service program with the step
The reference information gathered in 101 is foundation.
According to this preferred embodiment of the invention, the reference information includes a series of information of vehicles, a series of use informations
With a series of maintenance information.
According to this preferred embodiment of the invention, the step 102 is further comprising the steps：
1021：Call the information of vehicles and the use information；With
1022：Screen the maintenance information.
To the screening of the maintenance information with the information of vehicles that is called in the step 1021 and should in the step 1022
Use information is foundation, so that the maintenance information can be adapted with the information of vehicles and the use information, and then is ensured
The vehicle maintenance service program it is reasonable, effective.
Further, the information of vehicles includes a series of vehicle configuration informations, a series of vehicle performance information, a series of vehicles
Positional information, series of road information and a series of weather conditions informations.
The step 1021 is further comprising the steps：
10211：Call the vehicle configuration information；
10212：Call the vehicle performance information；
10211：Call the vehicle position information；
10211：Call the road information；With
10211：Call the Weather information.
The step 1022 is further comprising the steps：
10221：A screening at least vehicle service mechanism；
10222：Recommend an at least vehicle maintenance project；
10223：Recommend an at least travel route；With
10224：Recommend an at least service time.
According to this preferred embodiment of the invention, the screening of the vehicle service mechanism is matched somebody with somebody with the vehicle in the step 10221
Confidence breath, the vehicle performance information and the vehicle position information are foundation.The recommendation of the vehicle maintenance project in the step 10222
With the vehicle performance information and the use information as foundation.The recommendation of the travel route is with the step 10221 in the step 10223
In the vehicle service mechanism that is screened and the road information be foundation.The recommendation of the service time is then joined in the step 10224
Examine the vehicle performance information, the use information and the Weather information.
As shown in fig. 7, the vehicle maintenance method of servicing is further comprising the steps：
103：Send the vehicle maintenance service program；
104：Track a series of emm messages；With
105：Show the emm message, so that the situation that vehicle W receives maintenance is appreciated that.
It should be understood by those skilled in the art that the embodiments of the invention shown in foregoing description and accompanying drawing are only used as citing
And it is not intended to limit the present invention.The purpose of the present invention completely and is effectively realized.Function of the invention and structural principle exist
Show in embodiment and illustrate, under without departing from the principle, embodiments of the present invention can have any deformation or modification.
Claims (18)
1. a vehicle maintenance service system, it is characterised in that including：
An at least reference information acquisition module, it be used to gather a series of reference informations；With
An at least maintenance project generation module, wherein the maintenance project generation module is adopted according to above-mentioned reference information acquisition module
A reference information generation at least vehicle maintenance service program of collection, wherein vehicle maintenance service program be used to be at least one
Vehicle provides an at least maintenance suggestion.
2. vehicle maintenance service system according to claim 1, it further includes an at least emm message acquisition module,
It is used to gather a series of processed vehicle maintenance plan processing informations of the vehicle maintenance service program and the vehicle receives
A series of emm messages of maintenance.
3. vehicle maintenance service system according to claim 2, wherein the reference information acquisition module includes at least
Reference information input module and at least a reference information tracking module, wherein the reference information tracking module is used for tracking being somebody's turn to do
Reference information, wherein the reference information input module be used to be input into the reference information.
4. vehicle maintenance service system according to claim 3, wherein the reference information tracking module includes at least
Information of vehicles tracking module, at least a use information tracking module and at least a maintenance information tracking module, its respectively by
For tracking a series of information of vehicles, a series of use informations and a series of maintenance information, wherein the maintenance project is given birth to
The information of vehicles that the information of vehicles is called with the use information and according to it is called to be somebody's turn to do with use information screening into module
Maintenance information.
5. vehicle maintenance service system according to claim 4, wherein the maintenance project generation module includes at least
Information calling module and at least an information exchange module, wherein described information calling module be used to call the reference information, its
Described in information exchange module be used to exchanging the information of vehicles, the use information and the maintenance information, and then generate should
Vehicle maintenance service program.
6. vehicle maintenance service system according to claim 5, wherein described information interactive module include an at least vehicle condition
Inference module and at least one plan form module, wherein the vehicle condition inference module be used to infer the vehicle condition of the vehicle, wherein
The plan forms module and forms the car according to the deduction of the reference information and the vehicle condition of the vehicle condition inference module to the vehicle
Maintenance plan.
7. vehicle maintenance service system according to claim 6, wherein the information of vehicles tracking module includes at least
Vehicle configuration information tracking module, at least a vehicle performance information tracking module, at least a vehicle position information tracking module, extremely
Few a road information tracking module and an at least weather conditions information tracking module, it is relevant with the vehicle that it is respectively used to tracking
A series of vehicle configuration informations, a series of vehicle performance information, a series of vehicle position informations, series of road information and one
Serial weather conditions information.
8. vehicle maintenance service system according to claim 7, wherein the plan forms module includes an at least maintenance
Module is estimated in service organization's screening module, at least a distance recommending module and at least one maintenance, wherein the maintenance mechanism
Screening module filters out at least one chosen car according to the vehicle configuration information, the vehicle performance information and the vehicle position information
Maintenance mechanism, wherein the distance recommending module is according to the vehicle position information and the chosen vehicle maintenance server
The information of structure is travelled to the distance of the chosen vehicle maintenance service organization to the vehicle recommends, and module quilt is estimated in the maintenance
Estimated with the maintenance effect to be reached for receiving the vehicle maintenance the consumed time.
9. vehicle maintenance service system according to claim 8, wherein the emm message acquisition module includes at least
Maintenance progress chasing module, it be used to be tracked the progress that the vehicle receives maintenance.
10. vehicle maintenance service system according to claim 9, wherein the emm message acquisition module is further included
At least one stroke guides module, and it be used to travel the vehicle to the stroke of the chosen vehicle maintenance mechanism and is guided simultaneously
Its stroke is tracked.
11. vehicle maintenance service systems according to claim 10, wherein the maintenance project generation module is further wrapped
An at least trigger module is included, wherein the trigger module is used for triggering described information calling module and described information interaction mould
Block, so that described information calling module calls the reference information and makes described information interactive module exchange the reference information.
12. vehicle maintenance service systems according to claim 11, it further includes an at least message processing module, its
Described in message processing module be used to screening the reference information and the emm message, store and renewal treatment.
13. vehicle maintenance service systems according to claim 12, it further includes that an at least maintenance project processes mould
Block, wherein the maintenance project processing module can be used being transmitted to the vehicle maintenance service program.
14. vehicle maintenance service systems according to claim 13, it further includes an at least maintenance platform, its
Described in vehicle maintenance service program sent to the maintenance platform and by described by the maintenance project processing module
Maintenance platform is sent to the chosen vehicle maintenance service organization.
15. vehicle maintenance service systems according to claim 14, it further includes an at least terminal, and it is used for exhibition
Show the reference information, the emm message and the vehicle maintenance service program and to the reference information acquisition module, described information
Processing module, the maintenance project generation module, the maintenance project processing module and the emm message acquisition module are carried out
Manipulation.
16. vehicle maintenance service systems according to claim 15, wherein the terminal includes that an at least signal receives mould
Block, at least a signal conversion module and at least a mux --out signal exhibits module, wherein from described information processing module, the maintenance meter
The signal for drawing generation module and the maintenance project processing module is received by the signal receiving module and is passed to the letter
Number modular converter, to be converted into the signal form being suitable to by the mux --out signal exhibits modules exhibit.
17. vehicle maintenance service systems according to claim 16, wherein the terminal further includes an at least manipulation
Module, wherein the operational module is used for the reference information acquisition module, described information processing module, the maintenance meter
Generation module, the maintenance project processing module and the emm message acquisition module is drawn to be manipulated.
18. 1 vehicle maintenance method of servicing, it is characterised in that comprise the following steps：
101：Gather a series of reference informations；With
102：Generate a vehicle maintenance service program；
The generation of the vehicle maintenance service program is with the reference information gathered in the step 101 wherein in the step 102
Foundation, the wherein reference information include a series of information of vehicles, a series of use informations and a series of maintenance information.
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