JP2020095375A - Car washing system - Google Patents

Abstract

To provide a car washing system capable of indicating a car wash suitable for a member customer.SOLUTION: A car washing system (1) according to the present invention has a database (2) storing member information, a position information acquisition part (3) acquiring vehicle position information, a car wash information acquisition part (4) acquiring car wash information, and an arithmetic logical unit (7) calculating a car wash suitable for a member customer based on the member information, the vehicle position information, and the car wash information. The system calculates a car wash satisfying a condition of a member customer using the member information and the vehicle position information and the car wash information and the peripheral information or retrieval area information, then provides it.SELECTED DRAWING: Figure 1

Description

The present invention relates to a car wash system capable of showing a car wash suitable for a member customer.

Patent Document 1 discloses an invention relating to a car wash system in which a car wash device and a management sensor are connected by a communication network, and the car wash device can be operated based on communication data from a management center.

In Patent Document 1, a customer who wants to register as a member registers as a member using a mobile phone or a personal computer, and a management center assigns a unique member ID to the customer. The management center stores the registered customer information, car wash information, password, etc. in the database.

As described above, in Patent Document 1, the member registration is collectively accepted at the management center via the Internet, thereby eliminating the trouble of accepting members for each car wash and registering the member data in the car wash device. There is.

In Patent Document 1, by registering as a member, it is possible to receive a car wash performance service, a member car wash service, an abnormality notification service and the like (see paragraph number [0024] and the like in Patent Document 1).

JP, 2002-234424, A

However, the car wash system disclosed in Patent Document 1 calculates a car wash room suitable for a member customer by appropriately considering the congestion status of the road, the congestion status of the car wash area, the tendency of the preference of the member customer, and the like. Does not provide.

The present invention has been made in view of the above points, and an object of the present invention is to provide a car wash system capable of showing a car wash suitable for a member customer.

The car wash system in the present invention is a database that stores member information, a position information acquisition unit that acquires vehicle position information, a car wash information acquisition unit that acquires car wash information, the member information, the vehicle position information, and the And a calculation unit that calculates a car wash area suitable for a member customer based on the car wash area information.

The car wash system in the present invention includes a database that stores member information, a position information acquisition unit that acquires vehicle position information, a peripheral information acquisition unit that acquires peripheral information of a car wash area, the member information, the vehicle position information, and And a calculation unit that calculates a car wash area suitable for a member customer based on the peripheral information.

A car wash system according to the present invention includes a database that stores member information, a position information acquisition unit that acquires vehicle position information, a region information management unit that manages search region information, the member information, the vehicle position information, and the search. And a calculation unit that calculates a car wash area suitable for a member customer based on the area information.

According to the car wash system of the present invention, by using the member information, the vehicle position information, the car wash area information, the peripheral information, or the search area information, the car wash area that meets the conditions of the member customer is calculated and provided. You can

It is a schematic block diagram of the car wash system in this Embodiment. It is a schematic diagram which shows the application example of the car wash system in this Embodiment. It is a flowchart figure using the car wash system in this Embodiment. It is a flowchart figure which shows the continuation of FIG. The calculation table of the car wash suitable for a member customer is shown.

Hereinafter, one embodiment (hereinafter, abbreviated as “embodiment”) of the present invention will be described in detail. The present invention is not limited to the following embodiments, and various modifications can be carried out within the scope of the gist.

FIG. 1 is a schematic block diagram of a car wash system in the present embodiment. The car wash system 1 shown in FIG. 1 includes a database 2 that stores member information, a position information acquisition unit 3 that acquires vehicle position information, a car wash information acquisition unit 4 that acquires car wash information, and peripheral information about the car wash. And a region information management unit 6 that manages the search region information of the car wash area, and a calculation unit 7 that calculates the car wash area suitable for the member customer.

The database 2 is a personal information storage unit 8 for storing personal information such as name, gender, age, address, vehicle type, and vehicle number, a member grade storage unit 9 for storing member grades, and a preference for storing member preference trends. It has a tendency storage unit 10, a member validity storage unit 11 that stores the validity of members, a usage history storage unit 12 that stores the usage history of members, and the like.

The "member grade" is selected by the customer from a plurality of grades, for example, when registering as a member, and the available car wash menu and the available car wash area vary depending on the grade. The member grade is information that is useful for extracting a store that can be used when the calculation unit 7 calculates a car wash space that meets the conditions of a member customer.

The “member preference” is a car wash condition that is given priority to member customers. For example, the priority order can be entered when registering as a member. Car wash conditions include, but are not limited to, congestion (eg, time required to enter the car wash from the current location), car wash rating, car wash condition (number of towels, washroom size, etc.). , And selection of a manned store or an unmanned store can be exemplified.

It should be noted that the personal information, the member grade, and the favorite tendency can be changed appropriately even after the member registration.

"Member validity" is the expiration date of membership registration, payment status of charges, credit card information, etc. Member validity can be judged by collating with the information stored in the personal information storage unit 8 or the like. .. Each time a member customer uses the car wash system 1 of the present embodiment, it can be synchronized in real time.

The “usage history” is a history of car wash spaces that the member customer has used so far, and is applied when the calculation unit 7 calculates a car wash room suitable for the member customer.

The position information acquisition unit 3 can acquire the vehicle position information using the GPS function of the user terminal, for example. As the vehicle position information, the current position of the user terminal can be regarded as the vehicle position information. Alternatively, the GPS function installed in the vehicle may be used. Alternatively, the member customer may input the vehicle position and the input information may be acquired as the vehicle position information. Further, the position information acquisition unit 3 can analyze the route from the vehicle position to the car wash.

The car wash area information acquisition unit 4 acquires car wash area information from a database or a website. The car wash area information acquisition unit 4 can acquire the location of the car wash area, the evaluation information of the car wash area, the current congestion information, the past congestion status, and the congestion forecast from the database or the website. For example, regarding the congestion information, the car wash system 1 shown in FIG. 1 is connected to the local PC 13 of each store, and the congestion status of each store can be acquired by the car wash information acquisition unit 4 via the local PC 13. It has become. For example, the number of vehicles waiting for a car wash can be checked at any time through a camera installed in each store, and the congestion status can be calculated according to the number of vehicles waiting. Alternatively, it is possible to calculate the congestion status of each car wash through a beacon or a sensor. In addition, the congestion prediction can be performed by considering the day of the week, the time of day, the weather forecast, and the like. By making the past congestion status into a database according to the day of the week, the time of day, etc., and further adding weather forecasts, event information, etc. from the peripheral information acquisition unit 5, it becomes possible to predict congestion.

The peripheral information acquisition unit 5 can acquire road congestion information, MAP, weather forecast near the car wash area, event information, etc. from the website. In addition, if the information is a database, it is possible to obtain it from the database. As the road congestion information, the road congestion information from the vehicle position to the car wash can be acquired based on the route analysis information of the position information acquisition unit 3. Further, the road congestion information may be acquired from a congestion map stored in a database as congestion information that is not real-time.

The area information management unit 6 manages the search range of the car wash area by dividing it into “counties”. For example, a county is managed as a unit such as “West Tokyo area”, “East Tokyo area”, “Osaka area”, “Nagoya area”. When the county is managed in the "West Tokyo area", the car wash areas in the West Tokyo area are detected, but the car wash areas in the East Tokyo area are not detected. The county to which the member is assigned can be determined based on the address (location of the parking lot) at the time of member registration. The county range can be divided, for example, by municipalities, by districts, or together with it, even if a threshold is set within a few kilometers or within a few hours from the address of the member customer. Good.

In addition, the area information management unit 6 can record the roads that the member customers always travel through. At the time of calculation by the calculation unit 7, the priority of the car wash along this road can be increased.

As shown in FIG. 2, for example, if it is managed in County A, a car wash space that meets the conditions of the member customer is calculated from within County A, and the result is displayed on the user terminal 15 such as the member customer's smartphone. Let As a result, system management can be performed by applying a database for each county, optimal car wash information can be smoothly provided for each customer, and the computational load on the system can be reduced.

However, for example, by paying an additional fee, not only A county but also B county can be included in the search range of the car wash yard, and the car wash yard suitable for the member customer can be calculated within the range including A county and B county. You can For example, if a member customer who is originally managed in the West Tokyo area stays in the Nagoya area for a long time and wants to receive the cleaning service in the Nagoya area, he/she can pay the additional fee to receive the common cleaning service It will be possible.

The calculation unit 7 shown in FIG. 1 includes member information of the database 2, vehicle position information of the position information acquisition unit 3, car wash information of the car wash information acquisition unit 4, peripheral information of the peripheral information acquisition unit 5, and area information management unit. Based on the search area information in No. 6, the optimum car wash space that meets the conditions of the member customer is calculated. Then, the calculation result can be displayed on the screen of the user terminal 15 such as a smartphone. The calculation result may be displayed on the screen of the car navigation device installed in the vehicle registered as a member.

When the member customer uses the car wash, the information is fed back to the car wash system 1 and stored in the use history storage unit 12 of the database 2. With the AI function of the calculation unit 7, it is possible to calculate a car wash yard suitable for a member customer in consideration of the favorite tendency and the usage history.

FIG. 3 is a flow chart diagram using the car wash system in the present embodiment. FIG. 4 is a flowchart showing the continuation of FIG. FIG. 5 shows a calculation table of a car wash room suitable for member customers.

In step ST1 of FIG. 3, a customer applies for the car wash service of the present embodiment on a web from a smartphone or a personal computer. In the application, personal information such as name, sex, age, address, car type, car number, car wash grade, car wash priority (preference) is input. Such personal information is stored in the database 2.

When the member information is input and the application is completed, the member ID is issued and the password is set (step ST2). The ID and password can be issued via email.

In step ST3, the cleaning service application of the present embodiment for which the application has been completed is downloaded, the ID and password are input, and the user logs in. As a result, the cleaning service application of the present embodiment is activated (step ST4). You can keep the login status and start the application at any time.

When the application is activated, the car wash system 1 shown in FIG. 1 acquires vehicle position information from the position information acquisition unit 3 (step ST5). The vehicle position information is the position information by the GPS function of the user terminal 15, the position information by the GPS function of the car navigation device, or the member customer can input the vehicle position.

In step ST6, the search area information is extracted from the area information management unit 6. In the car wash system 1 shown in FIG. 1, since it is managed in the A county, the search area of the car wash is limited to the A county. Alternatively, it is possible to extend the search range to counties other than county A by paying an additional fee.

Further, the area information management unit 6 can narrow down the area range within a radius of several kilometers based on the vehicle position.

Next, in step ST7, car wash information is acquired from the car wash information acquisition unit 4. The car wash area information can be acquired from the area information management unit 6 based on the search area information. That is, if the search area is the county A and the radius is within 0.00 km, the car wash area information within the range is acquired. In the present embodiment, the car wash information can be acquired from the database. Regarding the current congestion information in the car wash information, for example, the waiting number at the car wash place can be calculated by confirming the number of vehicles waiting by a camera or the like installed in the store. The past congestion information can be used for congestion prediction. For example, the past congestion information can be extracted for each day, each day of the week, each time zone, etc., and this information can be used for calculating the congestion prediction. Further, weather forecasts, event information, etc. can be added to the congestion forecast.

Next, in step ST8, the peripheral information of the car wash is acquired from the peripheral information acquisition unit 5. The peripheral information can be obtained from the website. Alternatively, some peripheral information may be acquired from a database. For example, road congestion information may be acquired from a website, or may be acquired from a congestion map stored in a database as non-real-time congestion information. The weather around the car wash includes current weather and future weather forecast. For example, in the case of arriving at the car wash station one hour later, the weather forecast one hour later is acquired. In particular, as the weather information, it is desirable to obtain the precipitation probability by finely dividing the place. A car wash with a low probability of precipitation can be recommended more than a car wash with a high probability of precipitation.

Then, in step ST9, a car wash space suitable for the member customer, which meets the conditions of the member customer, is calculated based on the member information, the vehicle position information, the car wash area information, the peripheral information, and the search area information.

An example of the car wash calculation will be described with reference to FIG. For example, in FIG. 5, from four stores, A store to D store, a car wash space that meets the conditions of the member customer is calculated. All of these stores are included in County A and within a radius of XX km from the vehicle position. By setting such a threshold, the search range is narrowed down. The "required time to the car wash" shown in FIG. 5 can be acquired from the road congestion information, for example. The “number of units waiting” shown in FIG. 5 can be confirmed by a camera installed in each store. The number of waiting vehicles can be acquired from the car wash information acquisition unit 4 as congestion information. "Time required to enter the car (predicted)" is the time required to enter the car wash from the present time, taking into account the time required to reach the car wash, the number of vehicles currently waiting, and the congestion prediction at the car wash. To do. For example, in the case of store A, the time required to reach the car wash area is about 10 minutes. Although the number of vehicles waiting at present is 0, congestion is predicted about 10 minutes after the vehicle arrives at store A based on each information such as time zone, day of the week, and weather. If there is a possibility that one vehicle will enter first, considering the congestion in the past, and the car wash waiting time for one vehicle is added, the time required to enter the vehicle is calculated. “Evaluation” shown in FIG. 5 is an evaluation point of each car wash. For example, it is evaluated from 0 to 5 points, and the higher the number of points, the higher the evaluation. Each member customer can preferably perform evaluation after cleaning (input of evaluation points), and obtain the averaged evaluation points from the car wash area information acquisition unit 4. The “washing place environmental index” is, for example, a numerical value indicating the number and size of towels in the washing place. The closer the environmental index is to 10, the larger the number of towels, and the wider the washing area. "Manned/unmanned" indicates a manned store or an unmanned store.

The calculation unit 7 calculates the total score by adding each information such as the member grade, the usage history, and the favorite tendency to the calculation table shown in FIG. 5 as the member information. For example, if the priority order of preference is that it is not crowded, that the car wash is highly rated, that there are many towels in the car wash, and that it is an unattended store, then the time required to enter the car The shorter the store, the higher the score. The table data shown in FIG. 5 is scored and added based on the preference of member customers. At this time, the usage history is also taken into consideration. For example, even if the total score based on the calculation table shown in FIG. 5 is low, if the store is frequently used by member customers, the total score is manipulated by adding points as the store preferred by the member customer. .. From the above, the total score from store A to store D shown in FIG. 5 is calculated, and for example, each store from the first place to the third place is displayed on the screen of the user terminal 15 as shown in FIG. It is displayed as a car wash suitable for the conditions (step ST10 in FIG. 3). As described above, according to the present embodiment, a car wash space suitable for the member customer, which meets the conditions of the member customer, can be displayed on the screen of the user terminal 15. As a result, it is possible to broaden the range of choices for the car wash area, and in particular, since the search is performed according to the conditions of the member customer, it is possible to increase the satisfaction level of the member customer.

Next, the car wash (step ST11 in FIG. 3) will be described. Car washing can be performed by the steps of FIG. Although an unmanned store will be described here as an example, this is merely an example, and a manned store may be used, or an unmanned store may be different from the steps in FIG. 4.

As shown in step ST12 of FIG. 4, when a plurality of car washes meeting the conditions of the member customer are displayed on the screen of the user terminal 15, the member customer selects the car wash he or she wants to go from the displayed car washes. Select (step ST13). To determine the car wash area, the member customer taps the car wash area displayed on the screen. Alternatively, the car wash location may be determined by a beacon or a passive means such as vehicle number recognition without going to the car wash location without tapping.

When the car wash is decided, for example, the information necessary for entry such as the QR code (registered trademark) and the bar code is displayed on the smartphone of the member customer, and when the user holds the smartphone over the display body in front of the car wash, Identification is complete. Alternatively, in step ST14, the identification number of the member customer is completed by inputting the personal identification number displayed on the smartphone of the member customer on the display body in front of the car wash. In addition, when the vehicle number is recognized in step ST13, the identification of the member customer can be completed at that time. Therefore, the step of admission display may be skipped and the menu determination may be performed (see FIG. 4). Step ST15).

In the menu decision, the car wash menu can be decided according to the member grade. Generally, the higher the membership grade, the more car wash menus you can choose from. At this time, the member customer can freely select from a plurality of car wash menus. In addition, the calculation unit 7 of the car wash system 1 shown in FIG. 1 calculates a recommended car wash menu for the member customer based on the usage history of the member customer and the weather forecast, and the recommended car wash menu is displayed on the user terminal 15. It can also be displayed on the screen. Even if the car wash menu is not selectable from the membership grade of the member customer, a car wash menu of a higher grade may be selected by paying an additional fee.

When the car wash menu is determined, the car can be moved to the car wash area (step ST16 in FIG. 4) and the car wash can be performed (step ST17 in FIG. 4).

After the car wash, as shown in step ST18, when the member customer evaluates the car wash area, the evaluation is stored in the database of the car wash information acquisition unit 4 shown in FIG. 1 (step ST19 in FIG. 4). ).

The car wash system described above can be applied, for example, as part of an all-you-can-wash car wash service.

A characteristic part of the car wash system of the present embodiment will be described.
The car wash system in the first embodiment includes a database 2 that stores member information, a position information acquisition unit 3 that acquires vehicle position information, a car wash information acquisition unit 4 that acquires car wash information, member information, And a calculator 7 for calculating a car wash suitable for a member customer based on vehicle position information and car wash information.

Although the car wash location can be calculated based on the vehicle location based on the vehicle location information, in the present embodiment, a car wash location suitable for a member customer is further calculated by adding the car wash location information. The car wash information is not particularly limited, but it is preferable that the car wash information includes congestion information of the car wash and evaluation points of the car wash. As a result, for example, by giving priority to the member car customers who are most concerned about the congestion of the car wash space, the car wash space that is vacant, the optimum car wash space that matches the preference of the member customers. Can be calculated. In addition, it is easy for member customers to make a car wash schedule. For example, when a car wash is scheduled for tomorrow, the car wash system 1 according to the present embodiment can predict the crowded situation of the car wash tomorrow in advance and notify the member customer.

The car wash system in the second embodiment includes a database 2 that stores member information, a position information acquisition unit 3 that acquires vehicle position information, a peripheral information acquisition unit 5 that acquires peripheral information of a car wash, And a calculation unit 7 for detecting a car wash area suitable for a member customer based on the member information, the vehicle position information, and the peripheral information.

Although the car wash location can be calculated based on the vehicle location based on the vehicle location information, in the present embodiment, the car wash location suitable for the member customer is further calculated by adding the surrounding information of the car wash location. is there. Although the peripheral information is not particularly limited, it is preferable that the peripheral information includes road congestion information and weather forecast. As described above, in the second embodiment, not only the car wash area is detected based on only the vehicle position information, but also the peripheral information is added to calculate the car wash area suitable for the preference of the member customer. You can For example, even in a car wash distant from the vehicle position, if the road is free, it is possible to smoothly reach the car wash, and it is possible to contribute to the calculation of the car wash as peripheral information.

The car wash system according to the third embodiment includes a database 2 that stores member information, a position information acquisition unit 3 that acquires vehicle position information, a region information management unit 6 that manages search region information, and member information. And a calculation unit 7 for detecting a car wash area suitable for a member customer based on the vehicle position information and the search area information.

Although the car wash location near the vehicle location can be detected preferentially based on the vehicle location information, in the present embodiment, the search area information is further added to calculate the car wash location suitable for the member customer. It is a thing. As the search area information, the search range is divided into counties so that the car wash area can be detected within the counties. In this way, by setting a threshold in the search range and adding road information that is frequently used, it is possible to smoothly calculate the car wash yard suitable for the preference of member customers. Also, the search load on the system can be reduced.

In the car wash system of the first embodiment, the database 2, the position information acquisition unit 3, the car wash area information acquisition unit 4, and the peripheral information acquisition unit 5 or the area information management unit 6 that acquires peripheral information are provided. It is preferable to provide the car wash yard, which is more suitable for the preference of member customers. In the car wash system of the second embodiment, the database 2, the position information acquisition unit 3, the peripheral information acquisition unit 5, and the car wash information acquisition unit 4 for acquiring the vehicle position information, or the area information management. It is preferable to include the unit 6 because it is possible to calculate a car wash more suitable for the preference of member customers. In addition, in the car wash system of the third embodiment, the database 2, the position information acquisition unit 3, and the area information management unit 6, and the car wash information acquisition unit 4 that acquires the vehicle position information, or the peripheral information are stored. It is preferable to include the peripheral information acquisition unit 5 for acquiring, because it becomes possible to perform a calculation of a car wash more suitable for the preference of member customers.

In the present embodiment, it is preferable to include at least the database 2, the position information acquisition unit 3, and the car wash area information acquisition unit 4 as in the first embodiment. Most preferably, the database 2, the position information acquisition unit 3, the car wash area information acquisition unit 4, the peripheral information acquisition unit 5, and the area information management unit 6 are all provided.

Further, in the present embodiment, the car number of the vehicle that actually came to the car wash is read in the car wash area, it is determined whether or not it matches the car number stored in the database 2, and the car wash is permitted. Preferably. As a result, it is possible to realize unmanned operation in the car wash area. Further, it is preferable to identify not only the vehicle number but also a QR code, a personal identification number, and a direct method to be a member customer who has used this system (step ST14 in FIG. 4). Since it is also possible to identify that the customer is a member customer who has used this system, it is possible to directly move to step ST15 for determining a menu. If the vehicle number cannot be recognized, it is possible to identify the member customer who has used this system by using the above-mentioned QR code and personal identification number. Alternatively, when the car number cannot be recognized, the electronic passport may be issued to the member customer's smartphone or the like, and the staff at the car wash yard may judge the distinctiveness/effectiveness of the member.

1 Car wash system 2 Database 3 Position information acquisition unit 4 Car wash information acquisition unit 5 Peripheral information acquisition unit 6 Area information management unit 7 Calculation unit 8 Personal information storage unit 9 Member grade storage unit 10 Favorite tendency storage unit 11 Member validity storage unit 12 Usage history storage 13 Local pc
15 user terminals

Claims (3)

A database that stores member information,
A position information acquisition unit that acquires vehicle position information,
A car wash information acquisition unit that acquires car wash information,
A computing unit for computing a car wash suitable for a member customer based on the member information, the vehicle position information and the car wash information;
Car wash system characterized by having. A database that stores member information,
A position information acquisition unit that acquires vehicle position information,
A peripheral information acquisition unit that acquires peripheral information of the car wash,
A computing unit that computes a car wash suitable for a member customer based on the member information, the vehicle position information, and the peripheral information,
Car wash system characterized by having. A database that stores member information,
A position information acquisition unit that acquires vehicle position information,
An area information management unit that manages search area information,
A computing unit that computes a car wash suitable for a member customer based on the member information, the vehicle position information, and the search area information,
Car wash system characterized by having.

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