CN106815713A - Business process system and method - Google Patents
Business process system and method Download PDFInfo
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- CN106815713A CN106815713A CN201611159712.3A CN201611159712A CN106815713A CN 106815713 A CN106815713 A CN 106815713A CN 201611159712 A CN201611159712 A CN 201611159712A CN 106815713 A CN106815713 A CN 106815713A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/06—Electricity, gas or water supply
Abstract
The invention discloses a kind of business process system and method.Wherein, the business process system includes：Communication unit, is configured as and client communication；And propulsion progress reports and submits unit, it is configured to communication unit and sends to client the progress of Business Process System business in real time.The present invention is solved because traditional Business Process System flow is cumbersome, feedback not in time, flow is not rigorous and the inefficiency that causes, CSAT are low and Business Process System business is subject to the technical problem of interference from human factor.
Description
Technical field
The present invention relates to electrical power services field, in particular to a kind of business process system and method.
Background technology
Business Process System also makes business expand, and abbreviation industry expands, and is the electricity consumption application that electric power enterprise is proposed for Electricity customers, according to
According to the real needs of customer electricity, safe, economically and reasonably power supply plan overall process is formulated with reference to the situation of supply network.
Including power supply engineering investment, the design and implementation of power supply engineering is organized, organize and coordinate and check Electricity customers internal engineering
Design and implementation, sign contract for the supply and use of electricity and dress table and connect electricity etc..Business Process System is exactly that power supply enterprise accepts client's use in brief
Electricity application, according to power network actual conditions, handles power supply and constantly expands relevant vocational work with electricity consumption.
Electric power Business Process System is an important process content of power supply enterprise, is that power supply enterprise is user's transmission production and living
Required electric power, an important process of serve local economic development, are also the main path of power supply enterprise's Stiffness agent.
Traditional industry expands flow and runs module towards functional division, and the continuous improvement of labor division's degree of refinement promotes it huge
Big resistance structure is ensured, and then forms typical pyramid structure, causes level many and too fat to move so that Business Process System stream
Journey is cumbersome dilatory, and leak is also more.There are problems that industry expands business lack of standardization and inefficient.Because electricity consumption formality is complicated and the cycle
It is long, cause that electric power enterprise overall quality of service is poor, user satisfaction is very low.
During traditional Business Process System business handling, whole operation flow principle centered on all departments' iterative method,
Because all departments adhere to separately, professional domain is different, and all departments are during propulsion business with all departments' workload and task
Be itself principle, process propulsion it is fast with lack the standard with business as core slowly, it is dilatory that this just significantly causes business handling.And
The characteristic that each link is handled does not feed back to client in time, it is impossible to allows client to have the iterative method of whole business and clearly recognizes
Know, easily allow client to take for the barren illusion of long-time after business is paid, business is expanded to industry this directly reduces client
Satisfaction.
Additionally, Business Process System flow is not rigorous enough, the consequence for directly contributing is exactly that the employee of many electric companies handles affairs scarce
Weary ageing and system norms, this just directly or indirectly makes industry expansion business be disturbed by human factor.
For above-mentioned problem, effective solution is not yet proposed at present.
The content of the invention
A kind of business process system and method are the embodiment of the invention provides, at least to solve due to traditional Business Process System stream
Journey is cumbersome, feedback not in time, flow is not rigorous and cause inefficiency, CSAT is low and Business Process System business is subject to
The technical problem of interference from human factor.
A kind of one side according to embodiments of the present invention, there is provided business process system, including：Communication unit, is matched somebody with somebody
It is set to and client communication；And propulsion progress reports and submits unit, communication unit entering Business Process System business is configured to
Degree sends to client in real time.
Further, business process system also includes receiving unit, is configured to communication unit and is received from client
Business Process System business；Multiple processing units, are configured as processing the different propulsion links of Business Process System business；And distribution is single
Unit, is configured as the Business Process System distribution of services that will be received to multiple processing units.
Further, business process system also includes monitoring and Tip element, is configured as monitoring at multiple processing units
The progress for managing Business Process System business simultaneously makes prompting according to progress to multiple processing units, wherein, prompting includes expired prompting, just
In often prompting, the specific steps of different propulsion links and the corresponding conditionses of the propulsion link of Business Process System business at least one
It is individual.
Further, business process system also includes control unit, and multiple processing units are controlled, wherein, when many
When the corresponding propulsion link of the individual untreated Business Process System business of processor reaches the scheduled time, monitoring and Tip element are configured as certainly
Dynamicly by the state reporting of multiple processors to control unit.
Further, business process system also includes output unit, wherein, receiving unit is configured as being received from client
Inquiry, and multiple processing units are sent that challenge to, wherein, output unit is configured to communication unit and is exported to client
By the result of the inquiry of multiple processing unit processes.
Further, business process system also includes notification unit, is configured as expanding report in the complete industry of multiple computing devices
During the corresponding propulsion link of dress business, control unit is notified to carry out an acceptance inspection.
Another aspect according to embodiments of the present invention, additionally provides a kind of Business Process System method, including：Carried out with client
Communication；And send to client the progress of Business Process System business in real time.
Further, Business Process System method also includes receiving Business Process System business from client；And the industry that will be received
Distribution of services to multiple processing units is applied to install in expansion, wherein, multiple processing units are configured as processing the difference of Business Process System business
Propulsion link.
Further, Business Process System method also includes the progress and root of the multiple processing unit processes Business Process System business of monitoring
Prompting is made to multiple processing units according to progress, points out to include expired prompting, regular prompt, the difference of the Business Process System business
Advance the specific steps of link and complete at least one of corresponding conditionses of the propulsion link.
Further, Business Process System method is also included when the corresponding pushing ring of the untreated Business Process System business of multiple processors
When section is up to the scheduled time, automatically by the state reporting of multiple processors to control unit, wherein, control unit is to processing unit
It is controlled.
Further, Business Process System method also includes being received from client inquiring, and it is single to send that challenge to multiple treatment
Unit；And exported by the result of the inquiry of multiple processing unit processes to client.
Further, Business Process System method is additionally included in the corresponding pushing ring of the complete Business Process System business of multiple computing devices
During section, control unit is notified to carry out an acceptance inspection.
In embodiments of the present invention, using modular mode, by by whole Business Process System business step, specific
The evaluation system changed, carry out to each step and complete, directly docks and is formed each link multistage supervision and examination pattern with client,
Simplified Business Process System flow, the purpose standardized to client feedback Business Process System process, business propulsion in time are reached, so that real
Showed operating efficiency raising, CSAT to improve and apply to install the rigorous orderly technique effect of flow, so solve due to
Traditional Business Process System flow is cumbersome, feedback not in time, flow is not rigorous and the inefficiency that causes, CSAT are low and industry
Technical problem of the business by interference from human factor is applied to install in expansion.
Brief description of the drawings
Accompanying drawing described herein is used for providing a further understanding of the present invention, constitutes the part of the application, this hair
Bright schematic description and description does not constitute inappropriate limitation of the present invention for explaining the present invention.In the accompanying drawings：
Fig. 1 is the schematic diagram of business process system according to embodiments of the present invention；And
Fig. 2 is the schematic diagram of Business Process System method according to embodiments of the present invention.
Specific embodiment
In order that those skilled in the art more fully understand the present invention program, below in conjunction with the embodiment of the present invention
Accompanying drawing, is clearly and completely described to the technical scheme in the embodiment of the present invention, it is clear that described embodiment is only
The embodiment of a part of the invention, rather than whole embodiments.Based on the embodiment in the present invention, ordinary skill people
The every other embodiment that member is obtained under the premise of creative work is not made, should all belong to the model of present invention protection
Enclose.
It should be noted that term " first ", " in description and claims of this specification and above-mentioned accompanying drawing
Two " it is etc. for distinguishing similar object, without for describing specific order or precedence.It should be appreciated that so using
Data can exchange in the appropriate case, so as to embodiments of the invention described herein can with except illustrating herein or
Order beyond those of description is implemented.Additionally, term " comprising " and " having " and their any deformation, it is intended that cover
Lid is non-exclusive to be included, for example, the process, method, system, product or the equipment that contain series of steps or unit are not necessarily limited to
Those steps or unit clearly listed, but may include not list clearly or for these processes, method, product
Or other intrinsic steps of equipment or unit.
Embodiment 1
According to embodiments of the present invention, there is provided a kind of device embodiment of business process system.
Fig. 1 is the schematic diagram of business process system according to embodiments of the present invention, with reference to newly-increased 1 50MW transformer
Business Process System example the business process system of the embodiment of the present invention is described.As shown in figure 1, the business process system bag
Include：
Communication unit 102, is configured as and client communication.
Specifically, when needing to increase newly 1 50MW transformer, after client downloads respective client terminal APP, access industry and expand report
Dress system, enters industry expansion and declares.
Communication unit 102 can be by wired communication mode or the communication and client of such as WIFI, bluetooth
Communicated.
Propulsion progress reports and submits unit 104, is configured to communication unit and sends the progress of Business Process System business in real time
To client.
Specifically, once Business Process System business has a new progress, propulsion progress reports and submits the unit can in real time to send out the progress
Give client.
Alternatively, propulsion progress reports and submits unit with cycle regular hour, such as, one day, to client feedback Business Process System
The progress of propulsion.
By the business process system, in real time by the propulsion progress report of power supply enterprise's business handling to client so that visitor
Family can have the action for clearly recognizing and further understanding power supply enterprise to the iterative method of whole business, improve visitor
The service satisfaction at family, while also increasing the supervision that client advances process for business, hence it is evident that enhance client to enterprise
Credibility.
Embodiments in accordance with the present invention, business process system can also include：Receiving unit, is configured to communication unit
Unit receives Business Process System business from client；Multiple processing units, are configured as processing the different pushing rings of Business Process System business
Section；And Dispatching Unit, it is configured as the Business Process System distribution of services that will be received to multiple processing units.
Specifically, entered by client after industry expands and declare in client, by business audit, business process system point
The Business Process System business that bill unit will be received is transmitted to involved speciality platform, and each speciality platform includes that multiple treatment are single
Unit, each processing unit processes Business Process System business advances link accordingly.
It is related to the specific full-time staff of the specific department of enterprises due to different speciality platforms, is so achieved that business
Flow can a little be looked into, had regulations to abide by, someone can be according to.
Embodiments in accordance with the present invention, business process system can also include：Monitoring and Tip element, are configured as monitoring
The progress of multiple processing unit processes Business Process System business simultaneously makes prompting according to progress to multiple processing units, wherein, point out
Phase including expired prompting, regular prompt, the specific steps of the different propulsion links of Business Process System business and completion propulsion link
Answer at least one of condition.
Specifically, after Dispatching Unit is by distribution of services to multiple processors, monitoring and Tip element with it is certain when
Between the cycle, for example, one day, the specific steps that are advanced to operating personnel's prompt service and complete corresponding condition, and according to enterprise
The time cycle of industry internal rules carries out other corresponding promptings to operating personnel.If for example, enterprises regulation completes phase
The time cycle of a certain propulsion link of the Business Process System answered is 2 days from processor receives Business Process System business, then when not locating
When the time of reason was more than 2 days, monitoring and Tip element can send the prompting of " expired ", if the untreated time is not less than 2
My god, monitoring and Tip element can send or not send the prompting of " normal ".
By the monitoring and Tip element, corresponding operating personnel also are understood that the corresponding link of Business Process System business
The operation and time requirement that should be carried out, promote corresponding operating personnel to complete the treatment of the link as early as possible.
Embodiments in accordance with the present invention, business process system also includes control unit, and multiple processing units are controlled,
Wherein, when the corresponding propulsion link of the untreated Business Process System business of multiple processors reaches the scheduled time, monitor and Tip element
It is configured as the state reporting of multiple processors to control unit automatically.
Specifically, in order to improve business efficiency, when business process, (for example, more than 3 days) stop at certain platform for a long time
Or certain processor of certain platform, when cannot advance, the state notifying will be given business department master by monitoring and Tip element automatically
Pipe, and reporting service monitor supervision platform.So business department supervisor can in time understand the process of Business Process System business, and superintend and direct in time
Promoting related personnel carries out relevant treatment, so as to provide business efficiency.
Embodiments in accordance with the present invention, business process system also includes：Output unit, wherein, receiving unit is configured as
Received from client and inquired, and send that challenge to multiple processing units, wherein, output unit is configured to communication unit
Exported by the result of the inquiry of multiple processing unit processes to client.
Specifically, during specifically the handling of Business Process System business, client might have some queries needs inquiry special
Industry technical staff, it can will need the problem of inquiry to feed back to the specialty of business process system by client (such as mobile phone)
Platform, the related personnel in enterprise can carry out professional answer to the problem inquired, output unit sends to visitor the answer
The client at family, mobile phone, computer etc..
In addition, if in business progradation, professional and technical personnel needs to seek advice from corresponding problem, output unit to client
Also corresponding consulting promptly can be sent to corresponding client.
Embodiments in accordance with the present invention, business process system also includes notification unit, is configured as being held in multiple processors
Gone Business Process System business corresponding propulsion link when, notify that control unit carries out an acceptance inspection.
Specifically, after the completion of each propulsion link, the respective secondary that notification unit will be notified that helps professional and department master
Pipe, data filling examination is carried out to terminating link.Whole operation flow propulsion program is completed as final end point with supplementing to check and accept.
So, each link multistage supervision and examination pattern is formed, i.e., each node of whole business propulsion flow is required to realize
On the spot with the supervision and examination of long-range multistage, compared to tradition with regard to ground mode, long-range supervision and examination can be supplemented substantially because the carelessness of supervision and examination on the spot is led
The responsibility of cause implements not in place, further prevents work mistake caused by personal human factor.
Although describing the Business Process System of the embodiment of the present invention above in association with the Business Process System application in electrical power services field
System, but the present invention is not limited thereto.It will be apparent that business process system of the invention may be equally applicable for supplying, supply water, silver
The fields such as row.
Embodiment 2
According to embodiments of the present invention, there is provided a kind of embodiment of the method for Business Process System method, it is necessary to explanation, attached
The step of flow of figure is illustrated can perform in the such as one group computer system of computer executable instructions, though also,
So logical order is shown in flow charts, but in some cases, can be with shown different from order execution herein
Or the step of description.
Fig. 2 is the schematic diagram of Business Process System method according to embodiments of the present invention, with reference to newly-increased 1 50MW transformer
Business Process System example the business process system of the embodiment of the present invention is described.As shown in Fig. 2 the Business Process System method bag
Include：
Step S202, is communicated with client.
Specifically, when needing to increase newly 1 50MW transformer, after client downloads respective client terminal APP, access industry and expand report
Dress system, enters industry expansion and declares.
Communication unit 102 can be by wired communication mode or the communication and client of such as WIFI, bluetooth
Communicated.
Step S204：The progress of Business Process System business is sent to client in real time.
Specifically, once Business Process System business has a new progress, propulsion progress reports and submits the unit can in real time to send out the progress
Give client.
Alternatively, propulsion progress reports and submits unit with cycle regular hour, such as, one day, to client feedback Business Process System
The progress of propulsion.
By the Business Process System method, in real time by the propulsion progress report of power supply enterprise's business handling to client so that visitor
Family can have the action for clearly recognizing and further understanding power supply enterprise to the iterative method of whole business, improve visitor
The service satisfaction at family, while also increasing the supervision that client advances process for business, hence it is evident that enhance client to enterprise
Credibility.
Embodiments in accordance with the present invention, Business Process System method can also include：Business Process System business is received from client；With
And the Business Process System distribution of services that will be received is to multiple processing units, wherein, multiple processing units are configured as treatment industry and expand
Apply to install the different propulsion links of business.
Specifically, entered by client after industry expands and declare in client, by business audit, business process system point
The Business Process System business that bill unit will be received is transmitted to involved speciality platform, and each speciality platform includes that multiple treatment are single
Unit, each processing unit processes Business Process System business advances link accordingly.
It is related to the specific full-time staff of the specific department of enterprises due to different speciality platforms, is so achieved that business
Flow can a little be looked into, had regulations to abide by, someone can be according to.
Embodiments in accordance with the present invention, Business Process System method can also include：The multiple processing unit processes industry of monitoring expand report
The progress of dress business simultaneously makes prompting according to progress to multiple processing units, wherein, point out include expired prompting, regular prompt,
At least one of the specific steps of the different propulsion links of Business Process System business and corresponding conditionses of completion propulsion link.
Specifically, after Dispatching Unit is by distribution of services to multiple processors, monitoring and Tip element with it is certain when
Between the cycle, for example, one day, the specific steps that are advanced to operating personnel's prompt service and complete corresponding condition, and according to enterprise
The time cycle of industry internal rules carries out other corresponding promptings to operating personnel.If for example, enterprises regulation completes phase
The time cycle of a certain propulsion link of the Business Process System answered is 2 days from processor receives Business Process System business, then when not locating
When the time of reason was more than 2 days, monitoring and Tip element can send the prompting of " expired ", if the untreated time is not less than 2
My god, monitoring and Tip element can send or not send the prompting of " normal ".
By the monitoring and Tip element, corresponding operating personnel also are understood that the corresponding link of Business Process System business
The operation and time requirement that should be carried out, promote corresponding operating personnel to complete the treatment of the link as early as possible.
Embodiments in accordance with the present invention, Business Process System method also includes：When the untreated Business Process System business of multiple processors
Corresponding propulsion link when reaching the scheduled time, automatically by the state reporting of multiple processors to control unit, wherein, control is single
Unit is controlled to processing unit.
Specifically, in order to improve business efficiency, when business process, (for example, more than 3 days) stop at certain platform for a long time
Or certain processor of certain platform, when cannot advance, the state notifying will be given business department master by monitoring and Tip element automatically
Pipe, and reporting service monitor supervision platform.So business department supervisor can in time understand the process of Business Process System business, and superintend and direct in time
Promoting related personnel carries out relevant treatment, so as to provide business efficiency.
Embodiments in accordance with the present invention, Business Process System method also includes：Received from client and inquired, and sent that challenge to
Multiple processing units simultaneously send that challenge to multiple processing units；And exported by the inquiry of multiple processing unit processes to client
The result asked.
Specifically, during specifically the handling of Business Process System business, client might have some queries needs inquiry special
Industry technical staff, it can will need the problem of inquiry to feed back to the specialty of business process system by client (such as mobile phone)
Platform, the related personnel in enterprise can carry out professional answer to the problem inquired, output unit sends to visitor the answer
The client at family, mobile phone, computer etc..
In addition, if in business progradation, professional and technical personnel needs to seek advice from corresponding problem, output unit to client
Also corresponding consulting promptly can be sent to corresponding client.
Embodiments in accordance with the present invention, Business Process System method also includes notification unit, expands in the complete industry of multiple computing devices
When applying to install the corresponding propulsion link of business, control unit is notified to carry out an acceptance inspection.
Specifically, after the completion of each propulsion link, the respective secondary that notification unit will be notified that helps professional and department master
Pipe, data filling examination is carried out to terminating link.Whole operation flow propulsion program is completed as final end point with supplementing to check and accept.
So, each link multistage supervision and examination pattern is formed, i.e., each node of whole business propulsion flow is required to realize
On the spot with the supervision and examination of long-range multistage, compared to tradition with regard to ground mode, long-range supervision and examination can be supplemented substantially because the carelessness of supervision and examination on the spot is led
The responsibility of cause implements not in place, further prevents work mistake caused by personal human factor.
Although describing the Business Process System of the embodiment of the present invention above in association with the Business Process System application in electrical power services field
Method, but the present invention is not limited thereto.It will be apparent that Business Process System method of the invention may be equally applicable for supplying, supply water, silver
The fields such as row.
The embodiments of the present invention are for illustration only, and the quality of embodiment is not represented.
In the above embodiment of the present invention, the description to each embodiment all emphasizes particularly on different fields, and does not have in certain embodiment
The part of detailed description, may refer to the associated description of other embodiment.
In several embodiments provided herein, it should be understood that disclosed technology contents, can be by other
Mode is realized.Wherein, device embodiment described above is only schematical, such as division of described unit, Ke Yiwei
A kind of division of logic function, can there is other dividing mode when actually realizing, such as multiple units or component can combine or
Person is desirably integrated into another system, or some features can be ignored, or does not perform.Another, shown or discussed is mutual
Between coupling or direct-coupling or communication connection can be the INDIRECT COUPLING or communication link of unit or module by some interfaces
Connect, can be electrical or other forms.
The unit that is illustrated as separating component can be or may not be it is physically separate, it is aobvious as unit
The part for showing can be or may not be physical location, you can with positioned at a place, or can also be distributed to multiple
On unit.Some or all of unit therein can be according to the actual needs selected to realize the purpose of this embodiment scheme.
In addition, during each functional unit in each embodiment of the invention can be integrated in a processing unit, it is also possible to
It is that unit is individually physically present, it is also possible to which two or more units are integrated in a unit.Above-mentioned integrated list
Unit can both be realized in the form of hardware, it would however also be possible to employ the form of SFU software functional unit is realized.
If the integrated unit is to realize in the form of SFU software functional unit and as independent production marketing or use
When, can store in a computer read/write memory medium.Based on such understanding, technical scheme is substantially
The part for being contributed to prior art in other words or all or part of the technical scheme can be in the form of software products
Embody, the computer software product is stored in a storage medium, including some instructions are used to so that a computer
Equipment (can be personal computer, server or network equipment etc.) perform each embodiment methods described of the invention whole or
Part steps.And foregoing storage medium includes：USB flash disk, read-only storage (ROM, Read-Only Memory), arbitrary access are deposited
Reservoir (RAM, Random Access Memory), mobile hard disk, magnetic disc or CD etc. are various can be with store program codes
Medium.
The above is only the preferred embodiment of the present invention, it is noted that for the ordinary skill people of the art
For member, under the premise without departing from the principles of the invention, some improvements and modifications can also be made, these improvements and modifications also should
It is considered as protection scope of the present invention.
Claims (12)
1. a kind of business process system, it is characterised in that including：
Communication unit, is configured as and client communication；And
Propulsion progress reports and submits unit, is configured to the communication unit and sends to institute the progress of Business Process System business in real time
State client.
2. business process system according to claim 1, it is characterised in that the business process system also includes
Receiving unit, is configured to the communication unit and receives Business Process System business from the client；
Multiple processing units, are configured as processing the different propulsion links of the Business Process System business；And
Dispatching Unit, is configured as the Business Process System distribution of services that will be received to the multiple processing unit.
3. business process system according to claim 2, it is characterised in that the business process system also includes
Monitoring and Tip element, are configured as monitoring the progress and root of Business Process System business described in the multiple processing unit processes
Prompting is made to the multiple processing unit according to the progress, wherein, the prompting includes expired prompting, regular prompt, described
At least one of the specific steps of the different propulsion links of Business Process System business and corresponding conditionses of the completion propulsion link.
4. business process system according to claim 3, it is characterised in that the business process system also includes
Control unit, is controlled to the multiple processing unit, wherein,
When the corresponding propulsion link of the untreated Business Process System business of the multiple processor reaches the scheduled time, the monitoring
It is configured as the state reporting of the multiple processor to described control unit automatically with Tip element.
5. the business process system according to any one of claim 2 to 4, it is characterised in that the business process system
Also include
Output unit,
Wherein, the receiving unit is configured as being received from the client and inquires, and the inquiry is sent to the multiple
Processing unit,
Wherein, the output unit is configured to the communication unit and exports single by the multiple treatment to the client
The result of the inquiry of unit's treatment.
6. business process system according to claim 4, it is characterised in that the business process system also includes
Notification unit, is configured as in the corresponding propulsion link of the complete Business Process System business of the multiple computing device,
Described control unit is notified to carry out an acceptance inspection.
7. a kind of Business Process System method, it is characterised in that including：
Communicated with client；And
The progress of Business Process System business is sent to the client in real time.
8. Business Process System method according to claim 7, it is characterised in that the Business Process System method also includes
Business Process System business is received from the client；And
The Business Process System distribution of services that will be received to multiple processing units, wherein, the multiple processing unit is configured as place
Manage the different propulsion links of the Business Process System business.
9. Business Process System method according to claim 8, it is characterised in that the Business Process System method also includes
Monitor the progress of Business Process System business described in the multiple processing unit processes and according to the progress to the multiple place
Reason unit makes prompting, and the prompting includes that expired prompting, regular prompt, the difference of the Business Process System business advance links
At least one of corresponding conditionses of specific steps and the completion propulsion link.
10. Business Process System method according to claim 9, it is characterised in that the Business Process System method also includes
When the corresponding propulsion link of the untreated Business Process System business of the multiple processor reaches the scheduled time, automatically will
The state reporting of the multiple processor to control unit, wherein, described control unit is controlled to the processing unit.
The 11. Business Process System method according to any one of claim 8 to 10, it is characterised in that the Business Process System side
Method also includes
Received from the client and inquired, and the inquiry is sent to the multiple processing unit；And
Exported by the result of the inquiry of the multiple processing unit processes to the client.
12. Business Process System methods according to claim 10, it is characterised in that the Business Process System method also includes
In the corresponding propulsion link of the complete Business Process System business of the multiple computing device, notify that described control unit is come
Carry out an acceptance inspection.
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| CN201611159712.3A CN106815713A (en) | 2016-12-14 | 2016-12-14 | Business process system and method |
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|---|---|---|---|
| CN201611159712.3A CN106815713A (en) | 2016-12-14 | 2016-12-14 | Business process system and method |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110956441A (en) * | 2019-11-12 | 2020-04-03 | 广州供电局有限公司 | Business expansion customer service system and method |
| CN114462903A (en) * | 2022-04-14 | 2022-05-10 | 四川省大数据中心 | Water, electricity and gas business applying system |
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| Publication number | Priority date | Publication date | Assignee | Title |
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