CN106603295B - A kind of SaaS service content determines method and system - Google Patents
A kind of SaaS service content determines method and system Download PDFInfo
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- CN106603295B CN106603295B CN201611184811.7A CN201611184811A CN106603295B CN 106603295 B CN106603295 B CN 106603295B CN 201611184811 A CN201611184811 A CN 201611184811A CN 106603295 B CN106603295 B CN 106603295B
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- 238000000034 method Methods 0.000 title claims abstract description 30
- 238000012544 monitoring process Methods 0.000 claims description 10
- 230000000694 effects Effects 0.000 claims description 4
- 230000004044 response Effects 0.000 claims description 3
- 230000035945 sensitivity Effects 0.000 claims 4
- 230000000875 corresponding effect Effects 0.000 description 82
- 238000010586 diagram Methods 0.000 description 2
- 238000007726 management method Methods 0.000 description 1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5003—Managing SLA; Interaction between SLA and QoS
- H04L41/5019—Ensuring fulfilment of SLA
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5003—Managing SLA; Interaction between SLA and QoS
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Abstract
This application discloses a kind of SaaS service content to determine method, comprising: sends initial SLA request to SaaS service provision platform;Obtain the SLA motion that SaaS service provision platform returns after receiving initial SLA request;Calculate separately the corresponding value of utility of every SaaS quality of service attribute in current SLA motion;If value of utility corresponding to target SaaS quality of service attribute is less than default effectiveness threshold value accordingly, new SLA request is generated, and current new SLA request is sent to SaaS service provision platform, to obtain corresponding new SLA motion;If respectively corresponding value of utility is all larger than or is equal to default effectiveness threshold value accordingly to all SaaS quality of service attribute, according to current SLA motion, the corresponding SaaS service that SaaS service provision platform provides is obtained.The application makes SaaS supplier, and finally provided SaaS service can satisfy client's actual demand.
Description
Technical field
The present invention relates to field of cloud computer technology, in particular to a kind of SaaS service content determines method and system.
Background technique
In recent years, it is most potential that software, which services (Software-as-a-Service, SaaS) Fast Growth,
Model is delivered in cloud computing.For many enterprise-level applications, such as customer relation management, Enterprise Resources Planning and human resources pipe
Reason etc., SaaS have become acceptable cloud computing and deliver model.With increasingly popularizing for SaaS service, client supplies SaaS
SaaS service provided by quotient proposes more higher requirements.And SaaS service content phase provided by current SaaS supplier
To fixation, it is difficult to meet the various diversified demands of client.
As can be seen that how to make SaaS supplier, finally provided SaaS service can satisfy client's reality in summary
Border demand is that there are also problems to be solved at present.
Summary of the invention
In view of this, the purpose of the present invention is to provide a kind of SaaS service content to determine method and system, so that SaaS
Finally provided SaaS service can satisfy client's actual demand for supplier.Its concrete scheme is as follows:
A kind of SaaS service content determines method, comprising:
Initial SLA request is sent to SaaS service provision platform;
Obtain the SLA motion that the SaaS service provision platform returns after receiving the initial SLA request;
Using preset utility function, the corresponding effect of every SaaS quality of service attribute in current SLA motion is calculated separately
With value;
Whether the value of utility for monitoring every SaaS quality of service attribute is less than default effectiveness threshold value accordingly;
If value of utility corresponding to target SaaS quality of service attribute is less than default effectiveness threshold value accordingly, for described
Target SaaS quality of service attribute generates new SLA request, and current new SLA request is sent to the SaaS service provision
Platform, to obtain corresponding new SLA motion, the target SaaS quality of service attribute described in the current new SLA motion
Value of utility is greater than or equal to default effectiveness threshold value accordingly;Wherein, the target SaaS quality of service attribute is current SLA motion
In any SaaS quality of service attribute;
If respectively corresponding value of utility is all larger than or is equal to default effectiveness threshold accordingly to all SaaS quality of service attribute
Value obtains the corresponding SaaS service that the SaaS service provision platform provides then according to current newest SLA motion.
Optionally, described to utilize preset utility function, calculate separately every SaaS service quality category in current SLA motion
The process of the corresponding value of utility of property, comprising:
Utility function is preset using the first kind, calculates each first kind SaaS quality of service attribute pair in current SLA motion
The value of utility answered;
Utility function is preset using the second class, calculates each second class SaaS quality of service attribute pair in current SLA motion
The value of utility answered;
Wherein, correlation between the corresponding value of utility of the attribute value of first kind SaaS quality of service attribute,
Negative correlation between the corresponding value of utility of the attribute value of second class SaaS quality of service attribute.
Optionally, the first kind presets utility function are as follows:
In formula, X indicates first kind SaaS quality of service attribute, αXIndicate the SLA value of X, x indicates the SaaS service provision
Normalized value in the SaaS service supply that platform provides about X, βXIndicate the user of the SaaS service provision platform to X's
Susceptibility, F (X) indicate the value of utility of X.
Optionally, second class presets utility function are as follows:
In formula, Y indicates the second class SaaS quality of service attribute, αYIndicate the SLA value of Y, y indicates the SaaS service provision
Normalized value in the SaaS service supply that platform provides about Y, βYIndicate the user of the SaaS service provision platform to Y's
Susceptibility, G (Y) indicate the value of utility of Y.
Optionally, if respectively corresponding value of utility is all larger than or is equal to corresponding all SaaS quality of service attribute
Default effectiveness threshold value obtains the corresponding SaaS clothes that the SaaS service provision platform provides then according to current newest SLA motion
The process of business, comprising:
If respectively corresponding value of utility is all larger than or is equal to default effectiveness threshold accordingly to all SaaS quality of service attribute
Value then utilizes the respective corresponding value of utility of preset total utility function and current all SaaS quality of service attribute, calculating
Total utility value corresponding with currently newest SLA motion;
Judge whether the total utility value is greater than or equal to default total utility threshold value;
If the total utility value is greater than or equal to the default total utility threshold value, according to current newest SLA motion, obtain
The corresponding SaaS service for taking the SaaS service provision platform to provide.
Optionally, the total utility function are as follows:
In formula, V indicates the set of all first kind SaaS quality of service attribute in current newest SLA motion, and R expression is worked as
The set of all second class SaaS quality of service attribute, X in preceding newest SLA motioniIndicate i-th of first kind SaaS in V
Quality of service attribute, YjIndicate j-th of second class SaaS quality of service attribute in R,Indicate F (Xi) weight,It indicates
G(Yj) weight, indicate, αYIndicate the SLA value of Y, y is indicated in the SaaS service supply that the SaaS service provision platform provides
About the normalized value of Y, βYIndicate that susceptibility of the user to Y of the SaaS service provision platform, G (Y) indicate the effectiveness of Y
Value, U indicate total utility value.
The invention also discloses a kind of SaaS service content to determine system, comprising:
Request sending module, for sending initial SLA request to SaaS service provision platform;
Motion obtains module, returns after receiving the initial SLA request for obtaining the SaaS service provision platform
The SLA motion returned;
Value of utility computing module calculates separately every SaaS clothes in current SLA motion for utilizing preset utility function
The corresponding value of utility of qualitative attribute of being engaged in;
Whether value of utility monitoring modular, the value of utility for monitoring every SaaS quality of service attribute are less than corresponding default
Effectiveness threshold value;
Motion update module is less than corresponding default effect for working as value of utility corresponding to target SaaS quality of service attribute
With threshold value, then new SLA request is generated for the target SaaS quality of service attribute, and current new SLA is requested to send
To the SaaS service provision platform, to obtain corresponding new SLA motion, the target described in the current new SLA motion
The value of utility of SaaS quality of service attribute is greater than or equal to default effectiveness threshold value accordingly;Wherein, the target SaaS Service Quality
Measuring attribute is any SaaS quality of service attribute in current SLA motion;
SaaS service acquisition module, for when all SaaS quality of service attribute respectively corresponding to value of utility be all larger than or
Equal to corresponding default effectiveness threshold value, then according to current newest SLA motion, obtain what the SaaS service provision platform provided
Corresponding SaaS service.
Optionally, the value of utility computing module, comprising:
First computing unit calculates each first kind in current SLA motion for presetting utility function using the first kind
The corresponding value of utility of SaaS quality of service attribute;Wherein, the corresponding effect of the attribute value of first kind SaaS quality of service attribute
With correlation between value, the first kind presets utility function are as follows:
In formula, X indicates first kind SaaS quality of service attribute, αXIndicate the SLA value of X, x indicates the SaaS service provision
Normalized value in the SaaS service supply that platform provides about X, βXIndicate the user of the SaaS service provision platform to X's
Susceptibility, F (X) indicate the value of utility of X;
Second computing unit calculates each second class in current SLA motion for presetting utility function using the second class
The corresponding value of utility of SaaS quality of service attribute;Wherein, the corresponding effect of the attribute value of the second class SaaS quality of service attribute
With negative correlation between value, second class presets utility function are as follows:
In formula, Y indicates the second class SaaS quality of service attribute, αYIndicate the SLA value of Y, y indicates the SaaS service provision
Normalized value in the SaaS service supply that platform provides about Y, βYIndicate the user of the SaaS service provision platform to Y's
Susceptibility, G (Y) indicate the value of utility of Y.
Optionally, the SaaS service acquisition module, comprising:
Total utility value computing unit, for all SaaS quality of service attribute respectively corresponding value of utility be all larger than or
In the case where equal to corresponding default effectiveness threshold value, preset total utility function and current all SaaS service quality categories are utilized
Property respective corresponding value of utility, calculate total utility value corresponding with currently newest SLA motion;
Total utility value judging unit, for judging whether the total utility value is greater than or equal to default total utility threshold value;
Service acquisition unit, for being greater than or equal to the default total utility threshold value when the total utility value, then basis is worked as
Preceding newest SLA motion obtains the corresponding SaaS service that the SaaS service provision platform provides.
Optionally, total utility function used in the total utility value computing unit are as follows:
In formula, V indicates the set of all first kind SaaS quality of service attribute in current newest SLA motion, and R expression is worked as
The set of all second class SaaS quality of service attribute, X in preceding newest SLA motioniIndicate i-th of first kind SaaS in V
Quality of service attribute, YjIndicate j-th of second class SaaS quality of service attribute in R,Indicate F (Xi) weight,It indicates
G(Yj) weight, indicate, αYIndicate the SLA value of Y, y is indicated in the SaaS service supply that the SaaS service provision platform provides
About the normalized value of Y, βYIndicate that susceptibility of the user to Y of the SaaS service provision platform, G (Y) indicate the effectiveness of Y
Value, U indicate total utility value.
In the present invention, SaaS service content determines method, comprising: sends initial SLA request to SaaS service provision platform;
Obtain the SLA motion that SaaS service provision platform returns after receiving initial SLA request;Using preset utility function, divide
The corresponding value of utility of every SaaS quality of service attribute in current SLA motion is not calculated;Monitor every SaaS quality of service attribute
Value of utility whether be less than default effectiveness threshold value accordingly;If value of utility corresponding to target SaaS quality of service attribute is less than phase
The default effectiveness threshold value answered then generates new SLA request for target SaaS quality of service attribute, and current new SLA is asked
It asks and is sent to SaaS service provision platform, to obtain corresponding new SLA motion, until target in current new SLA motion
The value of utility of SaaS quality of service attribute is greater than or equal to default effectiveness threshold value accordingly;Wherein, target SaaS service quality category
Property for any SaaS quality of service attribute in current SLA motion;If the respective corresponding effect of all SaaS quality of service attribute
Default effectiveness threshold value accordingly is all larger than or is equal to value, then the current newest SLA motion of basis, it is flat to obtain SaaS service provision
The corresponding SaaS service that platform provides.
As it can be seen that the present invention is after getting new SLA motion, it will calculate every SaaS service in current SLA motion
The corresponding value of utility of qualitative attribute, if there are the value of utilities of any SaaS quality of service attribute to be less than phase in current SLA motion
The default effectiveness threshold value answered then generates new SLA request, to obtain new SLA motion, if owned in current SLA motion
The corresponding value of utility of SaaS quality of service attribute is not less than default effectiveness threshold value accordingly, then makees current SLA motion
For final SLA motion, and corresponding SaaS is obtained according to the SLA motion and is serviced, so that SaaS supplier is finally mentioned
The SaaS service of confession can satisfy client's actual demand.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
The embodiment of invention for those of ordinary skill in the art without creative efforts, can also basis
The attached drawing of offer obtains other attached drawings.
Fig. 1 is that a kind of SaaS service content disclosed by the embodiments of the present invention determines method flow diagram;
Fig. 2 is that a kind of SaaS service content disclosed by the embodiments of the present invention determines system structure diagram.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall within the protection scope of the present invention.
The embodiment of the invention discloses a kind of SaaS service content to determine method, shown in Figure 1, this method comprises:
Step S11: initial SLA is sent to SaaS service provision platform and requests (SLA, i.e. Service-Level
Agreement, service-level agreement).
In the present embodiment, SaaS user can by corresponding client terminal to SaaS supplier, namely to above-mentioned SaaS take
Business supply system sends initial SLA request.SaaS service provision platform will request to return to client terminal according to above-mentioned initial SLA
Corresponding SLA motion is returned, SaaS service corresponding to the SLA motion returned at this time can roughly meet SaaS user to SaaS
The demand of service, but the requirement of SaaS user may be also unable to reach in many details.
Step S12: the SLA motion that SaaS service provision platform returns after receiving initial SLA request is obtained.
Step S13: preset utility function is utilized, every SaaS quality of service attribute in current SLA motion is calculated separately
Corresponding value of utility.
It is understood that above-mentioned SaaS quality of service attribute refers to QoS (the i.e. Quality of of SaaS service
Service, service quality) corresponding attribute.
Step S14: whether the value of utility of the every SaaS quality of service attribute of monitoring is less than default effectiveness threshold value accordingly.
In the present embodiment, different SaaS quality of service attribute corresponds to different default effectiveness threshold values, these default effects
Specifically interface can be set by the threshold value created on client terminal in advance by SaaS user with threshold value to set and protect
It leaves and.
Step S15: if value of utility corresponding to target SaaS quality of service attribute is less than default effectiveness threshold value accordingly,
New SLA request is generated for target SaaS quality of service attribute, and current new SLA request is sent to SaaS service provision
Platform, to obtain corresponding new SLA motion, until the effectiveness of target SaaS quality of service attribute in current new SLA motion
Value is greater than or equal to default effectiveness threshold value accordingly;Wherein, above-mentioned target SaaS quality of service attribute is in current SLA motion
Any SaaS quality of service attribute.
Step S16: if respectively corresponding value of utility is all larger than or is equal to corresponding pre- all SaaS quality of service attribute
If effectiveness threshold value, then according to current newest SLA motion, the corresponding SaaS service that SaaS service provision platform provides is obtained.
As it can be seen that the embodiment of the present invention is after getting new SLA motion, it will calculate each in current SLA motion
The corresponding value of utility of SaaS quality of service attribute, if there are the effectiveness of any SaaS quality of service attribute in current SLA motion
Value is less than default effectiveness threshold value accordingly, then generates new SLA request, to obtain new SLA motion, if current SLA motion
In all corresponding value of utilities of SaaS quality of service attribute be not less than default effectiveness threshold value accordingly, then by current SLA
Motion obtains corresponding SaaS according to the SLA motion and services as final SLA motion, so that SaaS supplier is most
SaaS service provided by end can satisfy client's actual demand.
The embodiment of the invention discloses a kind of specific SaaS service content to determine method, specifically comprises the following steps:
Step S21: initial SLA request is sent to SaaS service provision platform.
Step S22: the SLA motion that SaaS service provision platform returns after receiving initial SLA request is obtained.
Step S23: utility function is preset using the first kind, calculates each first kind SaaS Service Quality in current SLA motion
The corresponding value of utility of attribute is measured, and presets utility function using the second class, calculates each second class SaaS in current SLA motion
The corresponding value of utility of quality of service attribute.
Wherein, correlation between the corresponding value of utility of the attribute value of first kind SaaS quality of service attribute,
Negative correlation between the corresponding value of utility of the attribute value of second class SaaS quality of service attribute.
Specifically, above-mentioned first kind SaaS quality of service attribute can include but is not limited to reliability and user satisfaction,
Above-mentioned second class SaaS quality of service attribute can include but is not limited to expense and response time.
In the present embodiment, the above-mentioned first kind is preset utility function and is specifically as follows:
In formula, X indicates first kind SaaS quality of service attribute, αXIndicate the SLA value of X, x indicates SaaS service provision platform
Normalized value in the SaaS service supply of offer about X, βXIndicate susceptibility of the user of SaaS service provision platform to X, F
(X) value of utility of X is indicated.Wherein, when susceptibility of the SaaS user to X tends towards stability, β at this timeXValue be equal to 1;Work as SaaS
When user increases the susceptibility of X, β at this timeXValue be greater than 1;When reduced responsiveness of the SaaS user to X, β at this timeXValue it is small
In 1;If X complies fully with the expection of SaaS user, β justXValue be 0.
In the present embodiment, above-mentioned second class is preset utility function and is specifically as follows:
In formula, Y indicates the second class SaaS quality of service attribute, αYIndicate the SLA value of Y, y indicates SaaS service provision platform
Normalized value in the SaaS service supply of offer about Y, βYIndicate susceptibility of the user of SaaS service provision platform to Y, G
(Y) value of utility of Y is indicated.
Step S24: whether the value of utility of the every SaaS quality of service attribute of monitoring is less than default effectiveness threshold value accordingly.
Step S25: if value of utility corresponding to target SaaS quality of service attribute is less than default effectiveness threshold value accordingly,
New SLA request is generated for target SaaS quality of service attribute, and current new SLA request is sent to SaaS service provision
Platform, to obtain corresponding new SLA motion, until the effectiveness of target SaaS quality of service attribute in current new SLA motion
Value is greater than or equal to default effectiveness threshold value accordingly;Wherein, above-mentioned target SaaS quality of service attribute is in current SLA motion
Any SaaS quality of service attribute.
Step S26: if respectively corresponding value of utility is all larger than or is equal to corresponding pre- all SaaS quality of service attribute
If effectiveness threshold value, then using preset total utility function and current all SaaS quality of service attribute respectively corresponding to effectiveness
Value calculates total utility value corresponding with currently newest SLA motion, subsequently into step S27.
In the present embodiment, above-mentioned total utility function is specifically as follows:
In formula, V indicates the set of all first kind SaaS quality of service attribute in current newest SLA motion, and R expression is worked as
The set of all second class SaaS quality of service attribute, X in preceding newest SLA motioniIndicate i-th of first kind SaaS in V
Quality of service attribute, YjIndicate j-th of second class SaaS quality of service attribute in R,Indicate F (Xi) weight,It indicates
G(Yj) weight, indicate, αYIndicate the SLA value of Y, y indicates the SaaS service that SaaS service provision platform provides in supplying about Y
Normalized value, βYIndicate that susceptibility of the user to Y of SaaS service provision platform, G (Y) indicate that the value of utility of Y, U indicate total
Value of utility.
Step S27: judging whether total utility value is greater than or equal to default total utility threshold value, if total utility value is greater than or equal to
Default total utility threshold value obtains the corresponding SaaS clothes that SaaS service provision platform provides then according to current newest SLA motion
Business.
Correspondingly, the embodiment of the invention discloses a kind of SaaS service content to determine system, shown in Figure 2, the system
Include:
Request sending module 11, for sending initial SLA request to SaaS service provision platform;
Motion obtains module 12, the SLA returned after receiving initial SLA request for obtaining SaaS service provision platform
Motion;
Value of utility computing module 13 calculates separately every SaaS in current SLA motion for utilizing preset utility function
The corresponding value of utility of quality of service attribute;
Whether value of utility monitoring modular 14, the value of utility for monitoring every SaaS quality of service attribute are less than corresponding pre-
If effectiveness threshold value;
Motion update module 15 is less than corresponding preset for working as value of utility corresponding to target SaaS quality of service attribute
Effectiveness threshold value then generates new SLA request for target SaaS quality of service attribute, and current new SLA request is sent to
SaaS service provision platform, to obtain corresponding new SLA motion, until target SaaS Service Quality in current new SLA motion
The value of utility for measuring attribute is greater than or equal to default effectiveness threshold value accordingly;Wherein, target SaaS quality of service attribute is current SLA
Any SaaS quality of service attribute in motion;
SaaS service acquisition module 16, for when all SaaS quality of service attribute respectively corresponding to value of utility be all larger than
Or be equal to default effectiveness threshold value accordingly, then according to current newest SLA motion, obtain the phase that SaaS service provision platform provides
SaaS is answered to service.
As it can be seen that the embodiment of the present invention is after getting new SLA motion, it will calculate each in current SLA motion
The corresponding value of utility of SaaS quality of service attribute, if there are the effectiveness of any SaaS quality of service attribute in current SLA motion
Value is less than default effectiveness threshold value accordingly, then generates new SLA request, to obtain new SLA motion, if current SLA motion
In all corresponding value of utilities of SaaS quality of service attribute be not less than default effectiveness threshold value accordingly, then by current SLA
Motion obtains corresponding SaaS according to the SLA motion and services as final SLA motion, so that SaaS supplier is most
SaaS service provided by end can satisfy client's actual demand.
Specifically, above-mentioned value of utility computing module, may include the first computing unit and the second computing unit;Wherein,
First computing unit calculates each first kind in current SLA motion for presetting utility function using the first kind
The corresponding value of utility of SaaS quality of service attribute;Wherein, the corresponding effect of the attribute value of first kind SaaS quality of service attribute
With correlation between value, the first kind presets utility function are as follows:
In formula, X indicates first kind SaaS quality of service attribute, αXIndicate the SLA value of X, x indicates SaaS service provision platform
Normalized value in the SaaS service supply of offer about X, βXIndicate susceptibility of the user of SaaS service provision platform to X, F
(X) value of utility of X is indicated;
Second computing unit calculates each second class in current SLA motion for presetting utility function using the second class
The corresponding value of utility of SaaS quality of service attribute;Wherein, the corresponding effect of the attribute value of the second class SaaS quality of service attribute
With negative correlation between value, the second class presets utility function are as follows:
In formula, Y indicates the second class SaaS quality of service attribute, αYIndicate the SLA value of Y, y indicates SaaS service provision platform
Normalized value in the SaaS service supply of offer about Y, βYIndicate susceptibility of the user of SaaS service provision platform to Y, G
(Y) value of utility of Y is indicated.
In addition, above-mentioned SaaS service acquisition module, can specifically include total utility value computing unit, total utility value judgement list
Member and service acquiring unit;Wherein,
Total utility value computing unit, for all SaaS quality of service attribute respectively corresponding value of utility be all larger than or
In the case where equal to corresponding default effectiveness threshold value, preset total utility function and current all SaaS service quality categories are utilized
Property respective corresponding value of utility, calculate total utility value corresponding with currently newest SLA motion;
Total utility value judging unit, for judging whether total utility value is greater than or equal to default total utility threshold value;
Service acquisition unit, for being greater than or equal to default total utility threshold value when total utility value, then according to current newest
SLA motion obtains the corresponding SaaS service that SaaS service provision platform provides.
Specifically, total utility function used in above-mentioned total utility value computing unit are as follows:
In formula, V indicates the set of all first kind SaaS quality of service attribute in current newest SLA motion, and R expression is worked as
The set of all second class SaaS quality of service attribute, X in preceding newest SLA motioniIndicate i-th of first kind SaaS in V
Quality of service attribute, YjIndicate j-th of second class SaaS quality of service attribute in R,Indicate F (Xi) weight,It indicates
G(Yj) weight, indicate, αYIndicate the SLA value of Y, y indicates the SaaS service that SaaS service provision platform provides in supplying about Y
Normalized value, βYIndicate that susceptibility of the user to Y of SaaS service provision platform, G (Y) indicate that the value of utility of Y, U indicate total
Value of utility.
Finally, it is to be noted that, herein, relational terms such as first and second and the like be used merely to by
One entity or operation are distinguished with another entity or operation, without necessarily requiring or implying these entities or operation
Between there are any actual relationship or orders.Moreover, the terms "include", "comprise" or its any other variant meaning
Covering non-exclusive inclusion, so that the process, method, article or equipment for including a series of elements not only includes that
A little elements, but also including other elements that are not explicitly listed, or further include for this process, method, article or
The intrinsic element of equipment.In the absence of more restrictions, the element limited by sentence "including a ...", is not arranged
Except there is also other identical elements in the process, method, article or apparatus that includes the element.
Method and system, which are described in detail, to be determined to a kind of SaaS service content provided by the present invention above, herein
In apply that a specific example illustrates the principle and implementation of the invention, the explanation of above example is only intended to sides
Assistant solves method and its core concept of the invention;At the same time, for those skilled in the art, think of according to the present invention
Think, there will be changes in the specific implementation manner and application range, in conclusion the content of the present specification should not be construed as pair
Limitation of the invention.
Claims (10)
1. a kind of SaaS service content determines method characterized by comprising
Initial SLA request is sent to SaaS service provision platform;
Obtain the SLA motion that the SaaS service provision platform returns after receiving the initial SLA request;
Using preset utility function, the corresponding value of utility of every SaaS quality of service attribute in current SLA motion is calculated separately;
Whether the value of utility for monitoring every SaaS quality of service attribute is less than default effectiveness threshold value accordingly;
If value of utility corresponding to target SaaS quality of service attribute is less than default effectiveness threshold value accordingly, it is directed to the target
SaaS quality of service attribute generates new SLA request, and current new SLA request is sent to the SaaS service provision and is put down
Platform, to obtain corresponding new SLA motion, the effect of the target SaaS quality of service attribute described in the current new SLA motion
It is greater than or equal to default effectiveness threshold value accordingly with value;Wherein, the target SaaS quality of service attribute is in current SLA motion
Any SaaS quality of service attribute;
If respectively corresponding value of utility is all larger than or is equal to default effectiveness threshold value accordingly to all SaaS quality of service attribute,
According to current newest SLA motion, the corresponding SaaS service that the SaaS service provision platform provides is obtained.
2. SaaS service content according to claim 1 determines method, which is characterized in that described to utilize preset effectiveness letter
Number calculates separately the process of the corresponding value of utility of every SaaS quality of service attribute in current SLA motion, comprising:
Utility function is preset using the first kind, it is corresponding to calculate each first kind SaaS quality of service attribute in current SLA motion
Value of utility;
Utility function is preset using the second class, it is corresponding to calculate each second class SaaS quality of service attribute in current SLA motion
Value of utility;
Wherein, correlation between the corresponding value of utility of the attribute value of first kind SaaS quality of service attribute, second
Negative correlation between the corresponding value of utility of the attribute value of class SaaS quality of service attribute, first kind SaaS service quality
Attribute includes reliability and user satisfaction, and the second class SaaS quality of service attribute includes expense and response time.
3. SaaS service content according to claim 2 determines method, which is characterized in that the first kind presets effectiveness letter
Number are as follows:
In formula, X indicates first kind SaaS quality of service attribute, αXIndicate the SLA value of X, x indicates the SaaS service provision platform
Normalized value in the SaaS service supply of offer about X, βXIndicate sensitivity of the user to X of the SaaS service provision platform
Degree, F (X) indicate the value of utility of X.
4. SaaS service content according to claim 3 determines method, which is characterized in that second class presets effectiveness letter
Number are as follows:
In formula, Y indicates the second class SaaS quality of service attribute, αYIndicate the SLA value of Y, y indicates the SaaS service provision platform
Normalized value in the SaaS service supply of offer about Y, βYIndicate sensitivity of the user to Y of the SaaS service provision platform
Degree, G (Y) indicate the value of utility of Y.
5. SaaS service content according to claim 4 determines method, which is characterized in that if all SaaS Service Qualities
Respectively corresponding value of utility is all larger than or is equal to default effectiveness threshold value accordingly to amount attribute, then is mentioned according to currently newest SLA
Case obtains the process for the corresponding SaaS service that the SaaS service provision platform provides, comprising:
If respectively corresponding value of utility is all larger than or is equal to default effectiveness threshold value accordingly to all SaaS quality of service attribute,
Using the respective corresponding value of utility of preset total utility function and current all SaaS quality of service attribute, calculate with currently
The corresponding total utility value of newest SLA motion;
Judge whether the total utility value is greater than or equal to default total utility threshold value;
If the total utility value is greater than or equal to the default total utility threshold value, according to current newest SLA motion, institute is obtained
The corresponding SaaS service of SaaS service provision platform offer is provided.
6. SaaS service content according to claim 5 determines method, which is characterized in that the total utility function are as follows:
In formula, V indicates the set of all first kind SaaS quality of service attribute in current newest SLA motion, and R is indicated currently most
The set of all second class SaaS quality of service attribute, X in new SLA motioniIndicate i-th of first kind SaaS service in V
Qualitative attribute, YjIndicate j-th of second class SaaS quality of service attribute in R,Indicate F (Xi) weight,Indicate G
(Yj) weight, indicate, αYIndicate the SLA value of Y, y indicates that the SaaS service that the SaaS service provision platform provides is closed in supplying
In the normalized value of Y, βYIndicate that susceptibility of the user to Y of the SaaS service provision platform, G (Y) indicate the value of utility of Y, U
Indicate total utility value.
7. a kind of SaaS service content determines system characterized by comprising
Request sending module, for sending initial SLA request to SaaS service provision platform;
Motion obtains module, is returned after receiving the initial SLA request for obtaining the SaaS service provision platform
SLA motion;
Value of utility computing module calculates separately every SaaS Service Quality in current SLA motion for utilizing preset utility function
Measure the corresponding value of utility of attribute;
Whether value of utility monitoring modular, the value of utility for monitoring every SaaS quality of service attribute are less than default effectiveness accordingly
Threshold value;
Motion update module is less than default effectiveness threshold accordingly for working as value of utility corresponding to target SaaS quality of service attribute
Value then generates new SLA request for the target SaaS quality of service attribute, and current new SLA request is sent to institute
SaaS service provision platform is stated, to obtain corresponding new SLA motion, the target SaaS described in the current new SLA motion
The value of utility of quality of service attribute is greater than or equal to default effectiveness threshold value accordingly;Wherein, the target SaaS service quality category
Property for any SaaS quality of service attribute in current SLA motion;
SaaS service acquisition module, for when all SaaS quality of service attribute respectively corresponding to value of utility be all larger than or be equal to
Default effectiveness threshold value accordingly obtains the corresponding of the SaaS service provision platform offer then according to current newest SLA motion
SaaS service.
8. SaaS service content according to claim 7 determines system, which is characterized in that the value of utility computing module,
Include:
First computing unit calculates each first kind SaaS clothes in current SLA motion for presetting utility function using the first kind
The corresponding value of utility of qualitative attribute of being engaged in;Wherein, the corresponding value of utility of the attribute value of first kind SaaS quality of service attribute it
Between correlation, first kind SaaS quality of service attribute includes reliability and user satisfaction, the default effect of the first kind
With function are as follows:
In formula, X indicates first kind SaaS quality of service attribute, αXIndicate the SLA value of X, x indicates the SaaS service provision platform
Normalized value in the SaaS service supply of offer about X, βXIndicate sensitivity of the user to X of the SaaS service provision platform
Degree, F (X) indicate the value of utility of X;
Second computing unit calculates each second class SaaS clothes in current SLA motion for presetting utility function using the second class
The corresponding value of utility of qualitative attribute of being engaged in;Wherein, the corresponding value of utility of the attribute value of the second class SaaS quality of service attribute it
Between negative correlation, the second class SaaS quality of service attribute includes expense and response time, and second class presets effectiveness letter
Number are as follows:
In formula, Y indicates the second class SaaS quality of service attribute, αYIndicate the SLA value of Y, y indicates the SaaS service provision platform
Normalized value in the SaaS service supply of offer about Y, βYIndicate sensitivity of the user to Y of the SaaS service provision platform
Degree, G (Y) indicate the value of utility of Y.
9. SaaS service content according to claim 8 determines system, which is characterized in that the SaaS service acquisition mould
Block, comprising:
Total utility value computing unit, for respectively corresponding value of utility to be all larger than or is equal in all SaaS quality of service attribute
It is each using preset total utility function and current all SaaS quality of service attribute accordingly in the case where default effectiveness threshold value
From corresponding value of utility, total utility value corresponding with currently newest SLA motion is calculated;
Total utility value judging unit, for judging whether the total utility value is greater than or equal to default total utility threshold value;
Service acquisition unit, for being greater than or equal to the default total utility threshold value when the total utility value, then basis is current most
New SLA motion obtains the corresponding SaaS service that the SaaS service provision platform provides.
10. SaaS service content according to claim 9 determines system, which is characterized in that the total utility value calculates single
Total utility function used in member are as follows:
In formula, V indicates the set of all first kind SaaS quality of service attribute in current newest SLA motion, and R is indicated currently most
The set of all second class SaaS quality of service attribute, X in new SLA motioniIndicate i-th of first kind SaaS service in V
Qualitative attribute, YjIndicate j-th of second class SaaS quality of service attribute in R,Indicate F (Xi) weight,Indicate G
(Yj) weight, indicate, αYIndicate the SLA value of Y, y indicates that the SaaS service that the SaaS service provision platform provides is closed in supplying
In the normalized value of Y, βYIndicate that susceptibility of the user to Y of the SaaS service provision platform, G (Y) indicate the value of utility of Y, U
Indicate total utility value.
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