CN106570798A - Hotel check-in method and system capable of remote and onsite registration and identity checking in hotel - Google Patents
Hotel check-in method and system capable of remote and onsite registration and identity checking in hotel Download PDFInfo
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- CN106570798A CN106570798A CN201610974907.7A CN201610974907A CN106570798A CN 106570798 A CN106570798 A CN 106570798A CN 201610974907 A CN201610974907 A CN 201610974907A CN 106570798 A CN106570798 A CN 106570798A
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- China
- Prior art keywords
- identity
- guests
- hotel
- information
- registration
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/22—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/22—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder
- G07C9/25—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder using biometric data, e.g. fingerprints, iris scans or voice recognition
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/27—Individual registration on entry or exit involving the use of a pass with central registration
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/18—Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
Abstract
The invention discloses a hotel check-in method and system capable of remote and onsite registration and identity checking in a hotel. The method comprises a registration step and an identity checking step. The identity checking step comprises that (1) a WIFI hot-spot terminal identities the identity via registration authentication; (2) a video monitoring and face identification terminal in a public area collects a face image of a guest, the face image is compared with image information, obtained by a hotel system, of a guest certificate to implement unified checking, and the identity of the guest is obtained; and (3) an intelligent door lock arranged on a door of a guestroom reads guest identification information when the guest enters the room, an electronic cat eye collects the face image and makes face identification at the same time, and comparison and unified checking are implemented. The method and system realize remote and onsite registration, checks the identity automatically when the guest reaches the hotel, time of the guest is saved, the guest needs not go to a reception desk for check in and identity checking, time of reception is reduced, and not all guests need to be registered.
Description
Technical field
The present invention relates to a kind of realize long-range, scene registration and the hotel occupancy register method audited to shop identity and be
System.
Background technology
It is fast with the raising of the high speed development and living standards of the people of Chinese national economy, travel for commercial purpose and travelling of spending a holiday
Speed increases, and people are for the requirement also more and more higher of hotel occupancy quality.Conventional information management system is in certain history
Solve the information-based problem of hotel management in phase well, but with the improvement of people's living standards and social correlation technique
Maturation, guests are experienced and the management level constantly higher requirement of proposition to moving in for hotel.Under this industry background, traditional letter
Breathization management mode and its management system can not increasingly meet the requirement of new hotel management, it could be also difficult to solve
Information on services is asymmetric, business handling link is more, communication efficiency is low, guests' individual character demand is difficult to meet, moves in experience homogeneity
Etc. many realistic problems.
The hotel of prior art is for guests are registered and are bothered very much when being moved in, it is necessary first to carry out on foreground
Registration and the examination ＆ verification of identity（With the manpower comparing pair of identity card）, can just go to its guest room to be moved in afterwards, in the number of moving in
Numerous situations, had both wasted the time of guests itself, wasted the time on foreground again.
Meanwhile, identity card is that domestic guests are moving in unique perfect instrument in hotel（Except soldier）, and in working, guest
Visitor often leaves behind identity card, and hotel can only ask guests to go to area under one's jurisdiction local police station to handle proof confirmation " I is me ".Cannot accomplish
People-oriented.
And hotel industry is when guests' identity card is read, the great risk of ID card information leakage is there is also.And hotel
Only need to know that guests' name, sex, nationality, birthday, these information of provinces and cities have just met hotel service.And citizen ID certificate number
The key element such as code, home address hotel should have no right to obtain, to ensure individual citizens information security.
The content of the invention
It is an object of the invention to overcome the deficiencies in the prior art, there is provided a kind of to realize long-range, scene registration and arrive shop body
The hotel occupancy register method and system of part examination ＆ verification.
The purpose of the present invention is achieved through the following technical solutions：It is a kind of to realize long-range, scene registration and arrive shop body
The hotel occupancy register method of part examination ＆ verification, including register step and identity examination ＆ verification step；Described register step includes that guests are led to
The mode for crossing long-range/scene carries out hotel's registration；
Described identity examination ＆ verification step includes that identity audits sub-step automatically, described identity audit automatically sub-step include it is following
Sub-step：
（1）Guests enter hotel public territory or guest room, connect the WIFI hot spot terminal that hotel provides, are logged into by certification
Row identification；
（2）Guests enter hotel public territory, and video monitoring and the recognition of face terminal of public territory gather guests' facial image,
And the guests' certificate image information got with hotel system carries out contrast uniform auditing, to obtain guests' identity；
（3）Before guests enter guest room, guests when guests enter are read by the intelligent door lock being arranged on the door of guest room and is known
Other information；Meanwhile, the electricity being arranged on the door of guest room is driven after intelligent door lock detects guest room door opening/closing information
Sub- opal starts, and described electronic peephole viewer for gathering facial image and carry out recognition of face, and and hotel when guests enter
Guests' certificate image information that system gets carries out contrast uniform auditing, to obtain guests' identity.
Described register step includes：
S1：The identity element information and/or face information that terminal obtains guests is handled in self-service registration, and the information for collecting is sent out
Deliver to Hospitality management system；
S2：Hospitality management system obtains the identity element information and face information of guests, and will send to identity after data packet
Authentication service platform；
S3：Described identity authentication service platform return authentication result is with guests' essential information to Hospitality management system；
S4：Hospitality management system sends to self-service registration according to the authentication result for returning and handles terminal and be shown；
It is mobile intelligent terminal that the long-range mode of terminal is handled in described self-service registration, and described self-service registration handles terminal
The mode at scene is hotel self-service machine.
Guests' identification information of described intelligent door lock collection includes the CUSTOM HOUSE HOTEL information obtained by RF identification or logical
Crossing mobile handheld terminal carries out the APP terminal number information of image recognition.
Described identity examination ＆ verification step also including the non-automatic examination ＆ verification sub-step of identity, including it is following in one kind or
It is various：
（1）Guests carry out identity examination ＆ verification, including the confirmation and the recognition of face at scene of order number by foreground personnel, and face is known
Other result carries out contrast uniform auditing with guests' certificate image information that hotel system gets；
（2）Guests carry out identity examination ＆ verification by hotel self-service machine, and described hotel self-service machine is provided with for gathering facial image
Photographic head, hotel self-service machine collection guests' image simultaneously carry out recognition of face, what result and the hotel system of recognition of face got
Guests' certificate image information carries out contrast uniform auditing.
Described identity audits sub-step automatically also includes a sub-steps：
（4）Guests carry compound radio-frequency CUSTOM HOUSE HOTEL into hotel public territory or guest room, and radio-frequency card identification terminal is held to guests
Some compound radio-frequency CUSTOM HOUSE HOTELs are identified obtaining guests' identity, carry out identity and audit automatically；Described compound radio-frequency CUSTOM HOUSE HOTEL includes
For realizing the closely first antenna of gate inhibition's identity recognition function and being used to realize remote zone location/identity recognition function
The second antenna.
It is a kind of to realize long-range, scene registration and the hotel occupancy register system to the examination ＆ verification of shop identity, including Registration Module and
Identity auditing module；Described Registration Module includes：
Guests' scheduled unit：Hotel reservation is carried out for guests by way of long-range/scene；
Guests' information acquisition unit：For obtaining guests' information, described guests' information include order number, guests' essential information,
Guests' certificate image information；
Described identity auditing module includes that identity audits submodule automatically, and described identity audits submodule automatically to be included：
（1）The WIFI hot spot terminal in hotel public territory or guest room is arranged at, for the mobile terminal to connecting WIFI hot spot
Login is authenticated while carrying out identification, to realize that identity is audited；
（2）The video monitoring and recognition of face terminal of hotel public territory are arranged at, for carrying out to the guests in public territory
The collection of facial image, and the guests' certificate image information got with guests' information acquisition unit carries out contrast uniform auditing,
To obtain guests' identity；
（3）The intelligent door lock being arranged on the door of guest room and electronic peephole viewer；When described intelligent door lock is entered for reading guests
Guests' identification information, meanwhile, described intelligent door lock be additionally operable to after guest room door opening/closing information is detected drive
Electronic peephole viewer starts；Described electronic peephole viewer is for the collection facial image when guests enter and carries out recognition of face, and and wine
Guests' certificate image information that office system gets carries out contrast uniform auditing, to obtain guests' identity.
Described guests' scheduled unit includes the wechat public number of remote mode, official website OTA, hotel official website, hotel interactive
TV, and live mode with reception counter of hotel, hotel self-service machine.
Guests' identification information of described intelligent door lock collection includes the CUSTOM HOUSE HOTEL information obtained by RF identification or logical
Crossing mobile handheld terminal carries out the APP terminal number information of image recognition.
Described identity auditing module also including the non-automatic examination ＆ verification submodule of identity, including it is following in one kind or
It is various：
（1）Reception counter of hotel, for identity examination ＆ verification is directly carried out with guests, including the confirmation of order number and the face at scene are known
Not, the result of recognition of face carries out contrast uniform auditing with guests' certificate image information that hotel system gets；
（2）Hotel self-service machine, described hotel self-service machine are provided with for gathering facial image photographic head, the collection of hotel self-service machine
Guests' image simultaneously carries out recognition of face, and it is right that guests' certificate image information that result and the hotel system of recognition of face get is carried out
Compare uniform auditing.
Described identity audits submodule automatically also to be included：
（4）Radio-frequency card identification terminal, for the entrance hotel public territory of compound radio-frequency CUSTOM HOUSE HOTEL held to guests or guest room
Guests be identified obtaining guests' identity, to realize that identity is audited automatically；Described compound radio-frequency CUSTOM HOUSE HOTEL is included for realizing
The closely first antenna of gate inhibition's identity recognition function and second day for realizing remote zone location/identity recognition function
Line.
The invention has the beneficial effects as follows：
（1）Present invention achieves realize long-range, scene registration, while also achieve after shop identity audited automatically, both so that guest
The objective saving time, it is not necessary to specially go to foreground to carry out registration and identity examination ＆ verification, also so that the time has been saved on foreground, it is not necessary to institute
Some guests are registered and are audited.
（2）The register step of the present invention avoids hotel by reading the citizen ID certificate number that guests are obtained during guests' identity card
The element informations such as code, home address；Hotel only needs to know guests' name, sex, nationality, birthday, these information of provinces and cities just
Meet hotel service.The great risk of guests' ID card information leakage is substantially reduced, individual citizens information security is ensured.
Register step solves guests and leaves behind identity card simultaneously, and hotel can only ask guests to go to area under one's jurisdiction local police station to handle proof
Confirm " I is me ", it is impossible to accomplish the problem that people-oriented.
Description of the drawings
Fig. 1 is the inventive method flow chart；
Fig. 2 is 1 register step flow chart of embodiment；
Fig. 3 is 2 register step flow chart of embodiment；
Fig. 4 is 3 register step flow chart of embodiment；
Fig. 5 is 6 register step flow chart of embodiment.
Specific embodiment
Technical scheme is described in further detail below in conjunction with the accompanying drawings：
As shown in figure 1, a kind of realize long-range, scene registration and the hotel occupancy register method to the examination ＆ verification of shop identity, including registration
Step and identity examination ＆ verification step；Described register step includes that guests carry out hotel's registration by way of long-range/scene.
Described identity examination ＆ verification step includes that identity audits sub-step automatically, and described identity audits sub-step automatically to be included
Following sub-step：
（1）Guests enter hotel public territory or guest room, connect the WIFI hot spot terminal that hotel provides, are logged into by certification
Row identification；
（2）Guests enter hotel public territory, and video monitoring and the recognition of face terminal of public territory gather guests' facial image,
And the guests' certificate image information got with hotel system carries out contrast uniform auditing, to obtain guests' identity；
（3）Before guests enter guest room, guests when guests enter are read by the intelligent door lock being arranged on the door of guest room and is known
Other information；Meanwhile, the electricity being arranged on the door of guest room is driven after intelligent door lock detects guest room door opening/closing information
Sub- opal starts, and described electronic peephole viewer for gathering facial image and carry out recognition of face, and and hotel when guests enter
Guests' certificate image information that system gets carries out contrast uniform auditing, to obtain guests' identity.
In the present embodiment, identity is audited automatically sub-step and could be arranged to audit successfully to be when one of which audit into
Work(, or multinomial examination ＆ verification is successfully and audits successfully, or require a certain examination ＆ verification successfully（Recognition of face is such as carried out, is realized
With the unification of guests' certificate image information）And other at least N items are successfully successfully.Meanwhile, in examination ＆ verification failure, enter
Row alarming processing.
In the present embodiment, guests' identification information of described intelligent door lock collection includes the room obtained by RF identification
Card information carries out the APP terminal number information of image recognition by mobile handheld terminal.
In the present embodiment, described identity examination ＆ verification step also including the non-automatic examination ＆ verification sub-step of identity, including with
One or more in lower：
（1）Guests carry out identity examination ＆ verification, including the confirmation and the recognition of face at scene of order number by foreground personnel, and face is known
Other result carries out contrast uniform auditing with guests' certificate image information that hotel system gets；
（2）Guests carry out identity examination ＆ verification by hotel self-service machine, and described hotel self-service machine is provided with for gathering facial image
Photographic head, hotel self-service machine collection guests' image simultaneously carry out recognition of face, what result and the hotel system of recognition of face got
Guests' certificate image information carries out contrast uniform auditing.
In the present embodiment, described identity audits sub-step automatically also includes a sub-steps：
（4）Guests carry compound radio-frequency CUSTOM HOUSE HOTEL into hotel public territory or guest room, and radio-frequency card identification terminal is held to guests
Some compound radio-frequency CUSTOM HOUSE HOTELs are identified obtaining guests' identity, carry out identity and audit automatically；Described compound radio-frequency CUSTOM HOUSE HOTEL includes
For realizing the closely first antenna of gate inhibition's identity recognition function and being used to realize remote zone location/identity recognition function
The second antenna.
Corresponding, user has two selections when hotel is entered for the first time, and first selection is to take to foreground/hotel self-service machine
CUSTOM HOUSE HOTEL, can now carry out the non-automatic examination ＆ verification sub-step of identity, while can also carry out identity audits sub-step automatically（Including to multiple
The step of conjunction radio frequency CUSTOM HOUSE HOTEL is audited）；Second selects not take CUSTOM HOUSE HOTEL, and now user can be through wine during guest room is gone to
The public territory in shop（Elevator/hall/parking lot/corridor）Deng, can using WIFI hot spot connect certification（WIFI log in or
No. APP acquisition）And audit, by video monitoring and recognition of face terminal recognition and audit, and intelligent door lock and intelligent peephole know
Not and the step of audit.
In the present embodiment, described register step avoids hotel by reading the citizen that guests are obtained during guests' identity card
The element informations such as ID (identity number) card No., home address；Hotel only need to know guests' name, sex, nationality, the birthday, provinces and cities these
Information has just met hotel service.The great risk of guests' ID card information leakage is substantially reduced, individual citizens information peace is ensured
Entirely.Meanwhile, solving guests and leave behind identity card, hotel can only ask guests to go to area under one's jurisdiction local police station to handle proof to confirm that " I am
I ", it is impossible to accomplish the problem that people-oriented.
Specifically, register step includes：
S1：The identity element information and/or face information that terminal obtains guests is handled in self-service registration, and the information for collecting is sent out
Deliver to Hospitality management system；
S2：Hospitality management system obtains the identity element information and face information of guests, and will send to identity after data packet
Authentication service platform；
S3：Described identity authentication service platform return authentication result is with guests' essential information to Hospitality management system；
S4：Hospitality management system sends to self-service registration according to the authentication result for returning and handles terminal and be shown；
It is mobile intelligent terminal that the long-range mode of terminal is handled in described self-service registration, and described self-service registration handles terminal
The mode at scene is hotel self-service machine.
Embodiment 1 is that self-service registration is realized by the way of hotel self-service machine.Corresponding, end is handled in described self-service registration
Hold as hotel self-service machine；Described Hospitality management system is PMS systems.
Idiographic flow as shown in Fig. 2 including：
1. guests are according to prompting input identity card element information（Can multiselect）After ID (identity number) card No., name, photographic head collection guest
Objective face information is to Hospitality management system（PMS）.
2. identity authentication service platform is sent to by interface after PMS packages.
3. identity authentication service platform returns PMS authentication results and guests' essential information.
4. whether PMS is presented to guests by the result, while determining next step business according to return authentication result
Whether carry out.
Embodiment 2 be using wechat is self-service handle by the way of realize self-service registration.It is corresponding, it is described self-service to handle terminal
For mobile intelligent terminal, meanwhile, described Hospitality management system is hotel's wechat system.
Idiographic flow as shown in figure 3, including：
1. by wechat client it is self-service handle move in when, by interface transfer guests' online identity demonstrate,prove copy；Optionally, institute
State mobile intelligent terminal and guests' face information is obtained by photographic head also.
2. wechat system in hotel's is sent to identity authentication service platform by interface.
3. identity authentication service platform sends its result and essential information（Name, sex, nationality, birthday, inhabitation provinces and cities
County）To hotel's wechat system.
4. whether wechat system in hotel's is presented to guests by the result, while under determining according to return authentication result
Whether one step business is carried out.
The present embodiment mainly facilitates and does not carry identity card and carry out the guests of self-service registration.
Embodiment 3 for it is another kind of using wechat is self-service handle by the way of realize self-service registration.It is corresponding, it is described self-service to do
Reason terminal is mobile intelligent terminal, meanwhile, described Hospitality management system is hotel's wechat system.
Idiographic flow as shown in figure 4, including：
1. system is moved in by wechat, identity key element is filled according to prompting（Can multiselect）Such as ID (identity number) card No., name, personal shifting
Dynamic terminal camera is according to standard acquisition guests face information to hotel's wechat system.
2. identity authentication service platform is sent to by interface after hotel's wechat system package.
3. identity authentication service platform return authentication result and guests' essential information are to hotel's wechat system.
4. whether wechat system in hotel's is presented to guests by the result, while under determining according to return authentication result
Whether one step business is carried out.
The present embodiment is mainly convenient to the registration in the case where queuing up hotel self-service machine people more, or user can be
Just to be registered in advance on the road in hotel, save the time.
In addition, if not considering that hotel obtains the situation of personal identity card：In the present embodiment, described long-range mode
Including wechat public number, official website OTA, hotel official website, hotel interactive TV, wherein, hotel interactive TV is applied not only to viewing section
Mesh, it may also be used for hotel business is handled, including it is continuous live/pay/reservation of next time etc.；The mode at described scene includes and wine
Shop foreground personnel carry out subscribing, hotel self-service machine, wherein described hotel self-service machine is provided with for gathering facial image shooting
Head, guests handle it is predetermined, register business when, can synchronous acquisition guests ID card information and guests' face identification information.
Embodiment 4 and embodiment 5 are hotel to be respectively the hotel's wechat system replacement in embodiment 2 and embodiment 3
APP systems.
Based on the realization of above-described embodiment, embodiment 6 is the total embodiment to above-described embodiment, as shown in Figure 5.
One. for there is online copy mode：Guests are authenticated on public security/online identity authentication service platform in advance
（Need me accredited to scene）, this previous work is completed by local police station, unrelated with hotel, and achieves online copy, and
Wave file has been downloaded on mobile phone.
Main flow（The hotel APP softwares pre-installed on guests' individual mobile terminal are simultaneously operated wherein）：
1.1. guests are introduced directly into online copy（As wechat sends the picture to good friend's mode（Incorporeity identity card situation））；
2.1. mobile terminal package is uploaded（APP software synchronizations require guests' auto heterodyne head portrait, and are beaten with the wave file for importing in the lump
Bag）；
3. package is uploaded（Wisdom Hospitality management system receives the package file that mobile terminal uploads）；
4. result and information are issued（After authentication platform is identified comparing to online copy and head portrait, passback result is managed to hotel
Reason system）；
5.1.1. show result to mobile terminal：
（1）If online copy data is correct, comparison result passes through, then complete the authentication of guests, and in guests by moving
Dynamic terminal is handled after completing the business of staying at an inn, and is then packaged into the identity information of guests and business information of staying at an inn by Hospitality management system
The business information bag of guests；8. business information uploads area under one's jurisdiction local police station, completes guests' individual mobile terminal mode（There is online pair
This, incorporeity certificate）Direct registration examination ＆ verification and upload public security system mode；
（2）If do not passed through, 5.1.2. mobile terminals do not pass through, and 2.5. is handed over and manually handled, and is 6. manually handled.Now foreground personnel
Manually handle：Staff uses guests' individual mobile terminal, helps repeat main flow again, if flow process is still obstructed；Then to
Ask guests to show the identity card of entity, carry out the certificate acquiring of traditional approach, with reference to Fig. 1.
Two. without online copy mode：There are following several situations：
2.1 mobile phones are registered
Main flow（The hotel's APP softwares pre-installed on guests' individual mobile terminal, and operate wherein）：
1.2.1. identity information is filled in（Incorporeity identity card situation）；
1.2.2. physiological feature collection；
2.1. mobile terminal package is uploaded；
3. package is uploaded；
4. result and information are issued；
5.1.1. show result to mobile terminal.
This flow process is to fill in ID card information by mobile terminal scene and face is taken pictures forensics process, fills in and has collected evidence
Package is uploaded to Hospitality management system by Cheng Hou, the APP softwares of mobile terminal, and by Hospitality management system, package is uploaded to public security again
Portion's online identity authentication service platform, after online identity authentication service platform authentication, returns result to hotel management system
System, the result of return have two kinds of " passing through " and " not passing through ", if passing through are directly entered operation flow, and handle in guests and complete
After business of staying at an inn, the authentication information of guests and business information package of staying at an inn are uploaded to hotel's linchpin by Hospitality management system in the lump
Hotel's industry security administration system in local police station of area, is audited by area under one's jurisdiction local police station recurrent population management personnel；
If the result for comparing does not pass through, remind guests to go reception counter of hotel manually to be handled, manually handle mode：5.1.2.
Mobile terminal does not pass through；2.5. hand over and manually handle；6. manually handle "（Staff's mobile terminal（Without can guests in the case of copy
, also can employee, or employee terminating machine）, help repeat main flow again, if flow process is still obstructed；Then require that guests go out
Show the identity card of entity, carry out the certificate acquiring of traditional approach, with reference to Fig. 1.
2.2 self-service machines are registered：Hotel occupancy registration management module/system is housed on hotel self-service terminating machine, business is supported
Handle, but the online wave file downloaded on guests' personal mobile phone in advance cannot be obtained, so flow process and mobile phone terminal are otherwise varied,
And maximum difference is that " testimony of a witness unification " on-the-spot testing functional module is preinstalled with hotel self-service terminating machine：I.e. in guests
Head portrait on identity card is obtained during brush identity card, and is taken pictures collection site face by self-service machine photographic head, enter pedestrian and the ratio demonstrate,proved
It is right.
Main flow：
A. on hotel self-service terminating machine：Check in management module/system+photographic head：
1.3.1. identity card collection（Guests fill in identity information on self-service terminal machine interface（Incorporeity identity card situation））；
1.3.2. physiological feature collection（After the completion of filling in, Automatic Program is called photographic head to carry out face and is taken pictures；Hotel self-service terminal
Machine gives wisdom Hospitality management system, then by management system）；
3. package uploads Ministry of Public Security's online identity authentication service platform；
4. result and information are issued；
5.2.1. show result to hotel self-service terminating machine：
If certification passes through, guests are allowed to carry out business handling, and after guests handle and complete the business of staying at an inn, by the body of guests
Part authentication information and business information package of staying at an inn are uploaded to hotel's industry security administration system in hotel area under one's jurisdiction local police station in the lump, by having jurisdiction over
Local police station of area recurrent population management personnel are audited；
If authentication result does not pass through, remind guests to go reception counter of hotel manually to be handled, manually handle mode：5.2.2. no
Pass through；2.5. hand over and manually handle；6. manually handle "（Staff can adopt employee's terminating machine, help to repeat main stream again
Journey, if flow process is still obstructed；Then require that guests show the identity card of entity, carry out the certificate acquiring of traditional approach, with reference to Fig. 1）.
B. on hotel self-service terminating machine：Comparing module is unified in management module/system+photographic head+certification of checking in
1.3.1. identity card collection（Guests directly read identity card letter by identity card read module on self-service terminal machine interface
Breath（There is entity identities card situation））；
1.3.2. physiological feature is gathered "（After identity card scanning is read, program judges and directly invokes photographic head to carry out face bat
According to）==》（" testimony of a witness unification " comparing module of hotel self-service terminating machine, carries out on-the-spot testing identity card head portrait and live face）；
（1）2.3. on-the-spot testing passes through, and uploads wisdom Hospitality management system, and hotel is a service organizations, comparison it is accurate
Property and its judgement for passing through is allowed, can be arranged according to system, unless sex/appearance difference is huge, otherwise all be would allow through；
" testimony of a witness unification " is compared after passing through, and guests further carry out RT register traffic operation, and information is uploaded Hospitality management system, then
Hospitality management system carries out business information upload public security system of staying at an inn；8. business information uploads area under one's jurisdiction local police station（Herein will no longer
Upload Ministry of Public Security online identity authentication service platform to compare examination ＆ verification）.
（2）2.4. on-the-spot testing does not pass through；2.5. hand over and manually handle；6. manually handle,（Sex/appearance difference is huge
In the case of, self-service machine then reminds guests to go reception counter of hotel manually to be handled, and manually handles mode, it is desirable to which guests show entity
Identity card, carries out the certificate acquiring of traditional approach, with reference to Fig. 1.Or without card in the case of, repeat A operation.
In the above-described embodiments, mobile intelligent terminal includes but is not limited to smart mobile phone, Intelligent flat.
Based on the realization of said method, the present embodiment additionally provides a kind of long-range realization, scene registration and examines to shop identity
The hotel occupancy register system of core, including Registration Module and identity auditing module；Described Registration Module includes：
Guests' scheduled unit：Hotel reservation is carried out for guests by way of long-range/scene；
Guests' information acquisition unit：For obtaining guests' information, described guests' information include order number, guests' essential information,
Guests' certificate image information；
Described identity auditing module includes that identity audits submodule automatically, and described identity audits submodule automatically to be included：
（1）The WIFI hot spot terminal in hotel public territory or guest room is arranged at, for the mobile terminal to connecting WIFI hot spot
Login is authenticated while carrying out identification, to realize that identity is audited；
（2）The video monitoring and recognition of face terminal of hotel public territory are arranged at, for carrying out to the guests in public territory
The collection of facial image, and the guests' certificate image information got with guests' information acquisition unit carries out contrast uniform auditing,
To obtain guests' identity；
（3）The intelligent door lock being arranged on the door of guest room and electronic peephole viewer；When described intelligent door lock is entered for reading guests
Guests' identification information, meanwhile, described intelligent door lock be additionally operable to after guest room door opening/closing information is detected drive
Electronic peephole viewer starts；Described electronic peephole viewer is for the collection facial image when guests enter and carries out recognition of face, and and wine
Guests' certificate image information that office system gets carries out contrast uniform auditing, to obtain guests' identity.
Corresponding, described Registration Module includes that terminal, Hospitality management system and identity authentication service are handled in self-service registration
Platform；The described self-service identity element information and/or face information for handling terminal acquisition guests, and the information for collecting is sent out
Deliver to Hospitality management system；Hospitality management system will be sent after data packet to identity authentication service platform；Described identity is recognized
Card service platform return authentication result is with guests' essential information to Hospitality management system；Hospitality management system is according to the certification for returning
As a result send to self-service terminal of handling and be shown；It is intelligent movable end that the long-range mode of terminal is handled in described self-service registration
End, it is hotel self-service machine that the mode at the scene of terminal is handled in described self-service registration.
Corresponding, guests' identification information of described intelligent door lock collection includes the CUSTOM HOUSE HOTEL information obtained by RF identification
Or the APP terminal number information of image recognition is carried out by mobile handheld terminal.
It is corresponding, described identity auditing module also including the non-automatic examination ＆ verification submodule of identity, including it is following in
One or more：
（1）Reception counter of hotel, for identity examination ＆ verification is directly carried out with guests, including the confirmation of order number and the face at scene are known
Not, the result of recognition of face carries out contrast uniform auditing with guests' certificate image information that hotel system gets；
（2）Hotel self-service machine, described hotel self-service machine are provided with for gathering facial image photographic head, the collection of hotel self-service machine
Guests' image simultaneously carries out recognition of face, and it is right that guests' certificate image information that result and the hotel system of recognition of face get is carried out
Compare uniform auditing.
Corresponding, described identity audits submodule automatically also to be included：
（4）Radio-frequency card identification terminal, for the entrance hotel public territory of compound radio-frequency CUSTOM HOUSE HOTEL held to guests or guest room
Guests be identified obtaining guests' identity, to realize that identity is audited automatically；Described compound radio-frequency CUSTOM HOUSE HOTEL is included for realizing
The closely first antenna of gate inhibition's identity recognition function and second day for realizing remote zone location/identity recognition function
Line.
In the present embodiment, described radio-frequency card identification terminal, video monitoring and recognition of face terminal are integrated in same
In terminal, including CPU microprocessor, dsp processor, video input interface, communication interface, photographic head, radio frequency induction identification mould
Block and memory element；Described CPU microprocessor is connected with dsp processor, communication interface, radio frequency induction identification module respectively,
Described dsp processor is connected with photographic head respectively by video input interface, and dsp processor is also connected with memory element；Take the photograph
Processed as head sends data to dsp processor, dsp processor is identified realizing the recognition of face ratio at scene to face
It is right, and recognition result is sent to CPU microprocessor；CPU microprocessor receives the number that radio frequency induction identification module sends simultaneously
According to.Meanwhile, camera function is realized by photographic head, photographic head sends data to dsp processor and is processed, dsp processor
It is identified realizing that the recognition of face at scene is compared to face, and recognition result is sent to CPU microprocessor；CPU is micro- simultaneously
Processor receives the data that radio frequency induction identification module sends, by communication interface circuit by data is activation service and decision-making module.
Meanwhile, the function that communication interface circuit is also powered with POE carries out POE by Ethernet and powers.Will shooting, recognition of face and
RFID identifications are integrated in same device so that in the same space, only need to install an equipment is capable of achieving multiple work(to user
Can, wiring is simple, easy to use.
Further, in another embodiment, described radio-frequency card identification terminal, video monitoring and recognition of face terminal are
Two kinds of different terminals.Radio frequency radio-frequency card+widespread deployment radio frequency identification (RFID) terminal, at the same rely on video monitoring system without dead angle
Video is deployed to ensure effective monitoring and control of illegal activities, and in key area entrance, optimally using the photographic head for possessing face identification functions, two kinds of discrete technologies are common
Access, realize compound fixation and recognition.
Described compound radio-frequency CUSTOM HOUSE HOTEL includes high frequency antenna, UHF antenna, microprocessor and memory element；Described micro- place
Reason device difference high frequency antenna and UHF antenna connection, described microprocessor are also connected with memory element.
Antenna of the described high frequency antenna for 13.56MHZ, supports closely card-reading apparatus (0～10cm) identification, therefore compound
Radio frequency CUSTOM HOUSE HOTEL can be used as access card, realize closely gate inhibition's identity recognition function of 0～10cm.
Described UHF antenna frequency range is 860MHZ～960MHZ, supports long-range card reading equipment (5 ~ 20m) identification,
Can use as zone location card, the zone location being mainly used in the range of remote 5～20m.
Claims (10)
- It is 1. a kind of to realize long-range, scene registration and the hotel occupancy register method to the examination ＆ verification of shop identity, it is characterised in that：Including stepping on Note step and identity examination ＆ verification step；Described register step includes that guests carry out hotel's registration by way of long-range/scene；Described identity examination ＆ verification step includes that identity audits sub-step automatically, described identity audit automatically sub-step include it is following Sub-step：（1）Guests enter hotel public territory or guest room, connect the WIFI hot spot terminal that hotel provides, are logged into by certification Row identification；（2）Guests enter hotel public territory, and video monitoring and the recognition of face terminal of public territory gather guests' facial image, And the guests' certificate image information got with hotel system carries out contrast uniform auditing, to obtain guests' identity；（3）Before guests enter guest room, guests when guests enter are read by the intelligent door lock being arranged on the door of guest room and is known Other information；Meanwhile, the electricity being arranged on the door of guest room is driven after intelligent door lock detects guest room door opening/closing information Sub- opal starts, and described electronic peephole viewer for gathering facial image and carry out recognition of face, and and hotel when guests enter Guests' certificate image information that system gets carries out contrast uniform auditing, to obtain guests' identity.
- 2. it is according to claim 1 a kind of to realize long-range, scene registration and the hotel occupancy enroller to the examination ＆ verification of shop identity Method, it is characterised in that：Described register step includes：S1：The identity element information and/or face information that terminal obtains guests is handled in self-service registration, and the information for collecting is sent out Deliver to Hospitality management system；S2：Hospitality management system obtains the identity element information and face information of guests, and will send to identity after data packet Authentication service platform；S3：Described identity authentication service platform return authentication result is with guests' essential information to Hospitality management system；S4：Hospitality management system sends to self-service registration according to the authentication result for returning and handles terminal and be shown；It is mobile intelligent terminal that the long-range mode of terminal is handled in described self-service registration, and described self-service registration handles terminal The mode at scene is hotel self-service machine.
- 3. it is according to claim 1 a kind of to realize long-range, scene registration and the hotel occupancy enroller to the examination ＆ verification of shop identity Method, it is characterised in that：Guests' identification information of described intelligent door lock collection includes the CUSTOM HOUSE HOTEL information obtained by RF identification Or the APP terminal number information of image recognition is carried out by mobile handheld terminal.
- 4. it is according to claim 1 a kind of to realize long-range, scene registration and the hotel occupancy enroller to the examination ＆ verification of shop identity Method, it is characterised in that：Described identity examination ＆ verification step also including the non-automatic examination ＆ verification sub-step of identity, including it is following in one Plant or various：（1）Guests carry out identity examination ＆ verification, including the confirmation and the recognition of face at scene of order number by foreground personnel, and face is known Other result carries out contrast uniform auditing with guests' certificate image information that hotel system gets；（2）Guests carry out identity examination ＆ verification by hotel self-service machine, and described hotel self-service machine is provided with for gathering facial image Photographic head, hotel self-service machine collection guests' image simultaneously carry out recognition of face, what result and the hotel system of recognition of face got Guests' certificate image information carries out contrast uniform auditing.
- 5. a kind of hotel occupancy registration realized long-range, scene registration and audit to shop identity according to claim 1 or 3 Method, it is characterised in that：Described identity audits sub-step automatically also includes a sub-steps：（4）Guests carry compound radio-frequency CUSTOM HOUSE HOTEL into hotel public territory or guest room, and radio-frequency card identification terminal is held to guests Some compound radio-frequency CUSTOM HOUSE HOTELs are identified obtaining guests' identity, carry out identity and audit automatically；Described compound radio-frequency CUSTOM HOUSE HOTEL includes For realizing the closely first antenna of gate inhibition's identity recognition function and being used to realize remote zone location/identity recognition function The second antenna.
- It is 6. a kind of to realize long-range, scene registration and the hotel occupancy register system to the examination ＆ verification of shop identity, it is characterised in that：Including stepping on Note module and identity auditing module；Described Registration Module is included for carrying out hotel's registration by way of long-range/scene；Described identity auditing module includes that identity audits submodule automatically, and described identity audits submodule automatically to be included：（1）The WIFI hot spot terminal in hotel public territory or guest room is arranged at, for the mobile terminal to connecting WIFI hot spot Login is authenticated while carrying out identification, to realize that identity is audited；（2）The video monitoring and recognition of face terminal of hotel public territory are arranged at, for carrying out to the guests in public territory The collection of facial image, and the guests' certificate image information got with guests' information acquisition unit carries out contrast uniform auditing, To obtain guests' identity；（3）The intelligent door lock being arranged on the door of guest room and electronic peephole viewer；When described intelligent door lock is entered for reading guests Guests' identification information, meanwhile, described intelligent door lock be additionally operable to after guest room door opening/closing information is detected drive Electronic peephole viewer starts；Described electronic peephole viewer is for the collection facial image when guests enter and carries out recognition of face, and and wine Guests' certificate image information that office system gets carries out contrast uniform auditing, to obtain guests' identity.
- 7. a kind of hotel occupancy realized long-range, scene registration and audit to shop identity according to claim 6 registers system System, it is characterised in that：Described Registration Module includes that self-service registration is handled terminal, Hospitality management system and identity authentication service and put down Platform；The described self-service identity element information and/or face information for handling terminal acquisition guests, and the information for collecting is sent To Hospitality management system；Hospitality management system will be sent after data packet to identity authentication service platform；Described authentication Service platform return authentication result is with guests' essential information to Hospitality management system；Hospitality management system is according to the certification knot for returning Fruit sends to self-service terminal of handling and is shown；It is intelligent movable end that the long-range mode of terminal is handled in described self-service registration End, it is hotel self-service machine that the mode at the scene of terminal is handled in described self-service registration.
- 8. a kind of hotel occupancy realized long-range, scene registration and audit to shop identity according to claim 6 registers system System, it is characterised in that：Guests' identification information of described intelligent door lock collection includes the CUSTOM HOUSE HOTEL information obtained by RF identification Or the APP terminal number information of image recognition is carried out by mobile handheld terminal.
- 9. a kind of hotel occupancy realized long-range, scene registration and audit to shop identity according to claim 6 registers system System, it is characterised in that：Described identity auditing module also including the non-automatic examination ＆ verification submodule of identity, including it is following in one Plant or various：（1）Reception counter of hotel, for identity examination ＆ verification is directly carried out with guests, including the confirmation of order number and the face at scene are known Not, the result of recognition of face carries out contrast uniform auditing with guests' certificate image information that hotel system gets；（2）Hotel self-service machine, described hotel self-service machine are provided with for gathering facial image photographic head, the collection of hotel self-service machine Guests' image simultaneously carries out recognition of face, and it is right that guests' certificate image information that result and the hotel system of recognition of face get is carried out Compare uniform auditing.
- 10. a kind of hotel occupancy realized long-range, scene registration and audit to shop identity according to claim 6 registers system System, it is characterised in that：Described identity audits submodule automatically also to be included：（4）Radio-frequency card identification terminal, for the entrance hotel public territory of compound radio-frequency CUSTOM HOUSE HOTEL held to guests or guest room Guests be identified obtaining guests' identity, to realize that identity is audited automatically；Described compound radio-frequency CUSTOM HOUSE HOTEL is included for realizing The closely first antenna of gate inhibition's identity recognition function and second day for realizing remote zone location/identity recognition function Line.
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| CN201610974907.7A CN106570798A (en) | 2016-11-07 | 2016-11-07 | Hotel check-in method and system capable of remote and onsite registration and identity checking in hotel |
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| CN201610974907.7A CN106570798A (en) | 2016-11-07 | 2016-11-07 | Hotel check-in method and system capable of remote and onsite registration and identity checking in hotel |
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| CN112750231A (en) * | 2020-12-28 | 2021-05-04 | 成都小住科技有限公司 | Unmanned hotel system and check-in and unlocking method |
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