CN105913132B - Hotel quick-check-in system and method - Google Patents
Hotel quick-check-in system and method Download PDFInfo
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- CN105913132B CN105913132B CN201610302828.1A CN201610302828A CN105913132B CN 105913132 B CN105913132 B CN 105913132B CN 201610302828 A CN201610302828 A CN 201610302828A CN 105913132 B CN105913132 B CN 105913132B
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00563—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys using personal physical data of the operator, e.g. finger prints, retinal images, voicepatterns
Abstract
The invention discloses a hotel quick-stay system and a hotel quick-stay method, wherein the system comprises: the intelligent mobile terminal is used for initiating a room booking request and a room returning application to the application server and unlocking the intelligent door lock through key verification; the intelligent quick-parking machine is used for authenticating the identity and the fingerprint information of the user based on the geographic position; the intelligent door lock is used for receiving an unlocking request sent by the intelligent mobile terminal and providing unlocking for a user according to the unlocking request; and the cloud server is used for receiving and processing the unlocking request of the intelligent mobile terminal, synchronizing the door lock state information in the intelligent door lock and providing the geographical position information of the intelligent express machine. The invention solves the problem of long handling time of the hotel in which the check-in person stays, and enables the check-in person to have more time to enjoy the service of the hotel. By means of the inherent user intelligent mobile terminal, the room card is not required to be carried, and the user experience and the user satisfaction are improved.
Description
Technical Field
The invention relates to the technical field of networks, in particular to a hotel quick-holding system and a hotel quick-holding method.
Background
At present, because the informatization of the hotel management system is not advanced enough and the application of the artificial intelligence technology is not wide, most hotels need manual intervention in check-in and check-in, and check-in procedures are long and complex. The specific process commonly used is as follows: when a guest enters, the identity document and order information (or direct room reservation) are firstly shown on a hotel service foreground, and after the manual verification of the identity is finished and the payment is successful, the room card is dispatched to enter. The method generally takes 3 minutes to more than one quarter of a second, so that the entrants have longer waiting time, and queuing occurs when a plurality of entrants are met. When the check-in person wants to return the house, the check-in person must return the house card at the last time, and the check-in procedure is only handled after the check-in person is correct, which causes much inconvenience.
Disclosure of Invention
The invention aims to solve the technical problems of reducing manual intervention, simplifying and effectively carrying out a check-in procedure and achieving the effect of quick check-in.
The invention provides a hotel quick-living system for solving the technical problem, which comprises: a cloud server, an intelligent fast-holding machine, an intelligent mobile terminal and an intelligent door lock,
the intelligent mobile terminal is used for initiating a room booking request and a room returning application to the application server and unlocking the intelligent door lock through key verification;
the intelligent quick-parking machine is used for authenticating the identity and fingerprint information of the user based on the geographic position;
the intelligent door lock is used for receiving an unlocking request sent by the intelligent mobile terminal and providing unlocking for a user according to the unlocking request;
the cloud server is used for receiving and processing the unlocking request of the intelligent mobile terminal, synchronizing the door lock state information in the intelligent door lock and providing the geographical position information of the intelligent express machine.
Furthermore, the intelligent mobile terminal is connected with the cloud server through GSM/WI-FI, an electronic key using request is sent to the cloud server by the intelligent mobile terminal, if the electronic key using request passes identity authentication, the using authority of the electronic key is sent to the intelligent mobile terminal, and the intelligent mobile terminal unlocks according to an intelligent door lock in a hotel door corresponding to the electronic key.
Furthermore, the intelligent mobile terminal is a smart phone, a PAD and an intelligent wearable device, and the intelligent mobile terminal initiates a request to the application server through a WEB server and a client.
Furthermore, the intelligent fast-live machine establishes connection with the cloud server through a TCP/IP protocol or WI-FI, synchronizes the geographic position information in the intelligent fast-live machine to the cloud server, and downloads the updated data information.
Furthermore, the intelligent door lock is connected with the cloud server and used for uploading the service data in the intelligent door lock to the cloud server, and the intelligent door lock is wirelessly connected with the intelligent mobile terminal and unlocked according to the identity recognition information in the intelligent mobile terminal.
Furthermore, the intelligent door lock and the intelligent mobile terminal are connected through Bluetooth, Wi-Fi, ZigBee or NFC.
Furthermore, the intelligent fast-living machine is also used for carrying out user identity identification on the identity information and the biological characteristic information:
verifying the identity card information, if the identity card information passes the verification, carrying out face recognition, and if the identity card information does not pass the verification, requiring the user to provide the identity information again; the identity information may also be provided by national law-enabled documents such as passports, driver's licenses, and the like.
If the face recognition is passed, then carrying out biological characteristic information recognition, and if the face recognition is not passed, marking the user as a suspicious list;
and acquiring face information of the users in the suspicious list again, and re-identifying.
The invention also provides a hotel quick-stay method, which comprises the following steps,
before check-in, a room ordering request is sent to an application server to generate an order, and the order is matched and associated with user identity information;
the method also comprises the steps of authenticating the identity and the biological characteristic information of the user during check-in, and handling check-in and/or door lock authority authorization if the identity and the biological characteristic information pass verification;
and after the user enters the house, sending a room returning application to the application server for room returning handling, and paying the order or marking out the prepayment.
Based on the system, the invention also provides an intelligent fast-parking machine, which comprises: a host device, a communication device connected with the host device, an identification device connected with the host device,
the identification device is used for identifying the identity and the check-in information of the check-in person and sending the identification and the check-in information to the communication device for verification;
the communication device is used for receiving/sending check-in information and identity, and inquiring to obtain the check-in information and the identity;
the dual-screen display device is connected with the host device, and a first display device and a second display device are arranged in the dual-screen display device;
the first display device is used for playing video and picture files,
and the second display device is used for providing a check-in display entrance.
Based on the system, the invention also provides an intelligent door lock, which comprises a mechanical door lock and also comprises: a wireless control device and a biological recognition device which are connected with the mechanical door lock,
the biological recognition device is used for recognizing external biological characteristic information and opening a control right for the identity passing the verification;
the wireless control device includes: a first wireless processor, a motor driver, and a storage device,
the first wireless processor is used for receiving or sending a control signal;
the motor driver is connected with the first wireless processor and used for controlling the motor according to the signal received by the first wireless processor and controlling the door lock to be opened or closed;
the storage device is connected with the first wireless processor and used for storing data interacted in the wireless control device.
The invention has the beneficial effects that:
1) because hotel fast-stay system includes: the intelligent mobile terminal is used for initiating a room booking request and a room returning application to the application server and unlocking the intelligent door lock through key verification; the intelligent mobile terminal can receive the request for booking the house and check in at any time and any place, can be used for intelligently unlocking the door of the hotel directly, and is simple and convenient to operate and high in practicability. The intelligent quick-parking machine is used for authenticating the identity and fingerprint information of the user based on the geographic position; the intelligent quick-holding machine can provide automatic check-in equipment supporting unattended operation, and can enable people with real identities to reach destinations with determined positions according to fixed geographic positions, so that the possibility of impersonation and illegal identity check-in is avoided. The intelligent door lock is used for receiving an unlocking request sent by the intelligent mobile terminal and providing unlocking for a user according to the unlocking request; the intelligent door lock realizes the unique coordinate of a hotel room, and can support various personalized hotel services in the future; in addition, the dynamic state of the door lock becomes a big data acquisition point for hotel management, so that the safety problem and the use benefit are greatly improved. The cloud server is used for receiving and processing the unlocking request of the intelligent mobile terminal, synchronizing the door lock state information in the intelligent door lock and providing the geographical position information of the intelligent express machine. The cloud server solves the problems of data synchronization, backup and remote control authorization.
2) The hotel fast-living system solves the problem of long handling time of the hotel in the accommodation of the entrant, enables the entrant to have more time to enjoy the service of the hotel, and in addition, the inherent user mobile phone is used, so that the carrying of a house card is avoided, and the user experience and the user satisfaction are improved. By adopting a 4-in-1 integrated solution of cloud service, a quick-holding machine, an intelligent mobile terminal and an intelligent door lock, a hotel can be legally and conveniently handled by a room reservation person and a check-in person without manual intervention, and the integrated solution becomes a new service industry standard of the intelligent hotel.
3) The hotel fast-check method has the advantages that the check-in procedure is fast and effective, the check-out procedure is very simple, the shortest period of hotel lodging service time can be half an hour or even 15 minutes, the use rate of the hotel is provided, the method is a new measure for improving the service mode of the hotel industry, the hotel service is changed into the use mode like 'tea drinking' and 'coffee drinking', and a new revolution is brought to the hotel industry.
4) Because the intelligent fast-stop machine in the invention comprises: the identification device is used for identifying the identity and the check-in information of a check-in person and sending the identification and the check-in information to the communication device for verification; the communication device is used for receiving/sending check-in information and identity, and inquiring to obtain the check-in information and the identity; the dual-screen display device is connected with the host device, and a first display device and a second display device are arranged in the dual-screen display device; the first display device is used for playing video and picture files, and the second display device is used for providing a display entrance for handling. The first display device can be set as an advertisement screen, the content of hotel services and cloud services can be presented through the advertisement screen, and the requirements of users on good experience and accurate delivery of advertisement content are met. The intelligent quick-parking machine is an automatic parking device supporting unattended operation, and can enable a person with a real identity to reach a destination with a determined position due to a fixed geographical position, so that the possibility of impersonation and illegal identity parking is avoided.
5) Because the intelligent door lock comprises a mechanical door lock, the intelligent door lock also comprises: the system comprises a wireless control device and a biological recognition device which are connected with a mechanical door lock, wherein the biological recognition device is used for recognizing external biological characteristic information and opening control authority to the identity passing verification; the wireless control device includes: the motor control system comprises a first wireless processor, a motor driver and a storage device, wherein the first wireless processor is used for receiving or sending a control signal; the motor driver is connected with the first wireless processor and used for controlling the motor according to the signal received by the first wireless processor and controlling the door lock to be opened or closed; the storage device is connected with the first wireless processor and used for storing data interacted in the wireless control device. The intelligent door lock becomes the unique coordinate of a hotel room, and can support various personalized hotel services in the future; in addition, the dynamic state of the door lock becomes a big data acquisition point for hotel management, so that the safety problem and the use benefit are greatly improved. Based on the pareto optimization principle, the support for new functions is completed by additionally arranging a chip on the existing hotel door lock, the expense of a hotel is reduced, the user experience is improved, the original door lock of the hotel is not wasted, and a better 'best-of-things' principle is achieved.
Drawings
Fig. 1 is a schematic structural diagram of a hotel quick-live system in an embodiment of the present invention.
Fig. 2 is a schematic diagram of the timing operation of fig. 1.
Fig. 3 is a schematic diagram of a connection relationship between the intelligent mobile terminal and the cloud server in fig. 1.
Fig. 4 is a schematic diagram of a connection relationship between the intelligent fast-stop machine and the cloud server in fig. 1.
Fig. 5 is a schematic diagram of a connection relationship between the smart door lock and the cloud server in fig. 1.
Fig. 6 is a schematic flow chart of the intelligent express machine identification function in fig. 1.
Fig. 7 is a flowchart illustrating a hotel quick-stay method according to an embodiment of the present invention.
Fig. 8 is a schematic structural diagram of an intelligent parking machine according to an embodiment of the present invention.
Fig. 9 is a schematic diagram of an intelligent door lock according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is described in further detail below with reference to specific embodiments and the accompanying drawings.
Fig. 1 is a schematic structural diagram of a hotel quick-live system in an embodiment of the present invention.
The hotel fast-living system in this embodiment includes: a cloud server 1, an intelligent fast-live machine 3, an intelligent mobile terminal 4 and an intelligent door lock 2,
the intelligent mobile terminal 4 is used for initiating a room booking request and a room returning application to the application server and unlocking the intelligent door lock 2 through key verification; the intelligent mobile terminal can receive the request for booking the house and check in at any time and any place, can be used for intelligently unlocking the door of the hotel directly, and is simple and convenient to operate and high in practicability.
In some embodiments, the smart mobile terminal 4 includes, but is not limited to, a smart phone, a PAD, and a smart wearable device, and the smart mobile terminal 4 initiates a request to the application server through a WEB service or a client.
For example, a user accesses a server at a web end through a smart phone, initiates an access request to the server at the web end, and the web server responds to the request of the smart phone. For another example, the user initiates a request to the application server through a hotel reservation client in iWatch, through which a static page, a dynamic page, or a database can be accessed.
The intelligent quick-acting machine 3 is used for authenticating the identity and fingerprint information of the user based on the geographic position; the intelligent quick-holding machine can provide automatic check-in equipment supporting unattended operation, and can enable people with real identities to reach destinations with determined positions according to fixed geographic positions, so that the possibility of impersonation and illegal identity check-in is avoided.
In some embodiments, the intelligent fast-living machines 3 are arranged in the lobby of the hotel, and each intelligent fast-living machine 3 has fixed geographical position coordinates, for example, the specific geographical position coordinates of the Hanting hotel on the way of the college are stored in the intelligent fast-living machine 3 in the Hanting hotel on the way of the college, so that a real-identity person can reach the destination with a determined position. After the identity authentication of the intelligent quick-acting machine 3 is passed, optionally requesting cloud service or sending a key to the intelligent mobile terminal by the intelligent quick-acting machine.
The intelligent door lock 2 is used for receiving an unlocking request sent by the intelligent mobile terminal 4 and providing unlocking for a user according to the unlocking request; the intelligent door lock 2 realizes unique coordinates of hotel rooms, can support various personalized hotel services in the future, and the intelligent mobile terminal can select an indoor map of the hotel provided by the cloud service and provide indoor navigation service by matching with coordinate information provided by the intelligent door lock, wherein the indoor navigation coordinate information can select a wireless communication mode such as Bluetooth and the like to match with the mobile intelligent terminal to provide an indoor navigation function for a user; in addition, the dynamic state of the door lock becomes a big data acquisition point for hotel management, so that the safety problem and the use benefit are greatly improved.
In some embodiments, the intelligent door locks 2 are distributed on door locks of all rooms of a hotel, and the door lock state information in the intelligent door locks 2 can be uploaded to a cloud terminal through wireless relay equipment arranged in each floor, so as to enable the intelligent mobile terminal to access the intelligent mobile terminal.
In some embodiments, the card with the IC function optionally provides a bill and voucher printing function, an automatic issuing and recovering function of a physical house card through the intelligent quick-holding machine, and optionally provides a self-service printing bill and voucher; the intelligent door lock 2 is optionally provided with an RF (radio frequency) radio, and a check-in person can unlock the intelligent door lock by swiping a card with an IC (integrated circuit) function.
In some embodiments, the smart door lock 2 may also be unlocked by bluetooth, Wi-Fi, ZigBee, or NFC.
The cloud server 1 is used for receiving and processing the unlocking request of the intelligent mobile terminal 4, synchronizing the door lock state information in the intelligent door lock 2 and providing the geographical position information of the intelligent express machine 3. The cloud server solves the problems of data synchronization, backup and remote control authorization.
The hotel fast-living system solves the problem of long handling time of the hotel in the accommodation of the entrant, enables the entrant to have more time to enjoy the service of the hotel, and in addition, the inherent user mobile phone is used, so that the carrying of a house card is avoided, and the user experience and the user satisfaction are improved. By adopting a 4-in-1 integrated solution of cloud service, a quick-holding machine, an intelligent mobile terminal and an intelligent door lock, a hotel can be legally and conveniently handled by a room reservation person and a check-in person without manual intervention, and the integrated solution becomes a new service industry standard of the intelligent hotel.
Fig. 2 is a schematic diagram of the timing operation of fig. 1.
In the timing chart of the hotel quick-stay system in the embodiment, the timing chart includes: cloud server 1, intelligent fast-live machine 3, intelligent mobile terminal 4, intelligent door lock 2 and application server 5
The intelligent mobile terminal 4 is used for initiating a room booking request and a room returning application to the application server 5 and unlocking the intelligent door lock 2 through key verification; the order request includes, but is not limited to, a complete order request by order time, order type, time of stay, order address. The check-out application includes, but is not limited to, the number of days checked-in, the proposed check-out time, whether to pay, check-in information, etc. Through establishing wireless connection with intelligent lock 2 and intelligent Mobile terminal 4, after intelligent Mobile terminal 4 obtains the mandate, can directly control intelligent lock 2 through intelligent Mobile terminal 4 and carry out the unblock.
In some embodiments, the intelligent door lock 2 is intelligently controlled through a control bus in the hotel, and the control bus is connected with the cloud server 1.
In some embodiments, the smart door lock 2 and the smart mobile terminal 4 establish a connection through bluetooth, Wi-Fi, ZigBee or NFC.
In some embodiments, the authentication process includes, but is not limited to, a key, biometric identification, and the like.
And the intelligent fast-living machine 3 is used for authenticating the identity and the fingerprint information of the user based on the geographic position.
In some embodiments, the geographic location includes, but is not limited to, LBS-based location information, POI-based location information, GPS-based location information, and the like.
The intelligent door lock 2 is used for receiving an unlocking request sent by the intelligent mobile terminal 4 and providing unlocking for a user according to the unlocking request; after the intelligent mobile terminal 4 establishes wireless connection with the intelligent door lock 2, a verification process of biological characteristics is also included. The verification of the biometric features includes, but is not limited to, fingerprints, palm prints, human faces, iris information, and the like.
The cloud server 1 is configured to receive and process an unlocking request of the intelligent mobile terminal 4, and determine whether the intelligent mobile terminal 4 has a control or access right by receiving the request of the intelligent mobile terminal 4. And synchronizing the door lock state information in the intelligent door lock 2, and synchronizing the door lock state information in the intelligent door lock 2 to a cloud end through cloud synchronization so as to receive an access request of the intelligent mobile terminal 4. And providing the geographical position information of the intelligent fast-living machine 3, and synchronously recording the position information of the intelligent fast-living machine 3 at the cloud.
In some embodiments, the biometric feature may be used for recognition, for example, the face information is collected by a camera of a mobile phone, the face feature recognition is performed, if the identity information of the entrant is verified to be consistent, the identity verification is completed, and the door lock may be controlled. The identity card information can be selected from passport, driver license and other state law allowed identity cards.
Preferably, in this embodiment, the fingerprint information may be collected by a mobile phone to perform fingerprint identification, and if the fingerprint information of the entrant is verified to be consistent, the fingerprint verification is completed, and the door lock may be controlled.
Fig. 3 is a schematic diagram of a connection relationship between the intelligent mobile terminal and the cloud server in fig. 1.
The hotel quick-stay system in the embodiment comprises: cloud server 1, intelligent fast machine of living 3, intelligent Mobile terminal 4, intelligent door 2 lock. Preferably, the intelligent mobile terminal 4 establishes connection with the cloud server 1 through GSM/WI-FI, the intelligent mobile terminal 4 sends an electronic key using request to the cloud server 1, if the electronic key using request passes identity authentication, the using authority of the electronic key is sent to the intelligent mobile terminal, and the intelligent mobile terminal 4 unlocks according to the intelligent door lock 2 in the hotel door corresponding to the electronic key. The GSM is a global system for Mobile Communication, which is the most widely used Mobile phone standard at present, and the smart Mobile terminal 4 accesses the cloud server through the GSM access network. Preferably, the intelligent mobile terminal 4 may be connected to the cloud server 1 through a WI-FI access network. And verifying the electronic key and the CA certificate between the intelligent mobile terminal 4 and the cloud server 1.
Fig. 4 is a schematic diagram of a connection relationship between the intelligent fast-stop machine and the cloud server in fig. 1.
The hotel quick-stay system in the embodiment comprises: the intelligent quick-live machine comprises a cloud server 1, an intelligent quick-live machine 3, an intelligent mobile terminal 4 and an intelligent door lock 2. Preferably, the intelligent fast-living machine 3 establishes a connection with the cloud server 1 through a TCP/IP protocol or WI-FI, synchronizes the geographic location information in the intelligent fast-living machine 3 to the cloud server 1, and downloads the update data information. The intelligent fast-live machine 3 is connected with the cloud server 1 through a TCP/IP protocol, namely a physical network cable. The wireless communication module in the intelligent fast-live machine 3 accesses the cloud server 1 through the WI-FI.
Fig. 5 is a schematic diagram of a connection relationship between the smart door lock and the cloud server in fig. 1.
The hotel quick-stay system in the embodiment comprises: the intelligent quick-live machine comprises a cloud server 1, an intelligent quick-live machine 3, an intelligent mobile terminal 4 and an intelligent door lock 2. Preferably, the intelligent door lock 2 is connected with the cloud server 1, and is used for uploading the service data in the intelligent door lock 2 to the cloud server 1, and unlocking according to the identity identification information in the intelligent mobile terminal 4 by establishing wireless connection with the intelligent mobile terminal 4. Therefore, the user does not need to worry about the situation that the guest room can not be accessed when the house card is lost or the radio frequency module has a problem, and the diversity of the guest room access of the customer is greatly improved. The hotel door lock is different from the existing hotel door lock in the mode that the guest room is opened only through a radio frequency card (room card), and the door lock is opened by adding a wireless control device on the basis of not changing the existing hotel lock.
In some embodiments, the wireless relay devices mainly distributed in the hotel, for example, 2-3 wireless relay devices are installed on each floor, and are used for transmitting data information of the network component (wireless control device or intelligent mobile terminal) and the hotel lock, wherein the wireless long-distance transmission mode may include, but is not limited to, WIFI/GPRS and the like.
Fig. 6 is a schematic flow chart of the intelligent express machine identification function in fig. 1.
In some embodiments, the smart quick-stop machine 3 is further configured to:
and S61, carrying out user identification on the identity information and the biological characteristic information: after the check-in arrives at the hotel, check-in procedures are conducted at the hotel kiosk. The method is used for providing intelligent verification of the legal identity card in the quick-acting machine. For example, in the identity card detector, the content of an identity card electronic chip is read through a radio frequency reading device, or the content of the electronic chip in a passport and the like is obtained to obtain an electronic photo of a person entering the passport; then, whether the face is consistent with a legal certificate photo or not is verified through a face recognition system; the optional biometric information may also be a biometric authentication process such as fingerprint recognition, iris recognition, etc.
S62, the identity card information is verified, and the identity card information is inquired through the networking information of the identity card to verify whether the identity card number is matched with the identity card input or identified by the user. Or by networked information of the passport.
And S63, if the verification is passed, carrying out face recognition, wherein the face recognition is realized by adopting a recognition mode in the prior art.
S64, if the authentication is not passed, the user is required to provide identity information again; resubmit or reenter identity information.
S65 the recognition of the face is carried out,
and S66, if the face recognition is carried out, carrying out the biological characteristic information recognition, and after the identity and face recognition is carried out, carrying out the recognition through the biological characteristic information.
S67, if the user passes the identity but does not pass face recognition, then the user that does not pass the identity is marked as a suspicious list, for example, there may be a case where someone pretends to stay in a hotel with an identity card of another person; for example, there is a possibility that the human face cannot be recognized due to the problem of image resolution in the human face image acquisition process.
S68, collecting face information of the user in the suspicious list again, and re-identifying;
and S69, carrying out camera collection, and carrying out face recognition after the face information is collected again through the camera.
Fig. 7 is a flowchart illustrating a hotel quick-stay method according to an embodiment of the present invention.
In the embodiment, the hotel quick-stay method comprises the following steps,
s71, before check-in, a room ordering request is sent to an application server to generate an order, and the order is matched and associated with the user identity information;
in some embodiments, generating the order includes pre-paid or direct payment.
In some embodiments, the matching and associating the order with the user identity information refers to associating the order information of the user with the unique corresponding identity of the user for subsequent authorization authentication and the like.
In some embodiments, the application server is accessed through a smart phone, Pad, smart wearable device.
In some embodiments, the user fills in the identity information of the depositor for the order, including the real name and the identity document number; optionally legal identity documents, such as passport numbers, etc. as required by national laws; the user can also forward the order for the resident to input and ensure the authorization is legal;
s72, when the user is in the house, the identity and the biological characteristic information of the user are authenticated, if the user passes the verification, the authorization of the house and/or the door lock authority can be handled; in step S72, the user identity and biometric information are authenticated, and if the user passes the verification directly by the user identity, the flow of biometric identification can be simplified. If the user does not pass identity nor biological characteristic verification, a request can be sent to the cloud server through the intelligent mobile terminal, the intelligent mobile terminal is authorized, and the intelligent door lock can be unlocked through the intelligent mobile terminal.
And S73, after the user check in, sending a room-returning application to the application server for room-returning handling, and paying the order or debiting the prepayment. After a request is sent to the application server, the order information provided when the user check-in can be matched in the database, and a room-returning application is responded.
In some embodiments, the system further includes a payment API that is accessed to a third party, and is used to provide a payment function of the intelligent mobile terminal, modify the order state in the database after completing payment of the order or billing for prepaid payment, and synchronize information in the quick-holding machine, so as to handle the procedure of returning to home.
Fig. 8 is a schematic structural diagram of an intelligent parking machine according to an embodiment of the present invention.
The intelligent fast-holding machine 3 in the embodiment comprises: a host device 33, a communication device 31 connected to the host device, an identification device 34 connected to the host device,
the identification device 34 is used for identifying the identity and the check-in information of the check-in person and sending the identification and the check-in information to the communication device for verification;
the communication device 31 is used for receiving/sending check-in information and identity, and inquiring to obtain the check-in information and identity;
the dual-screen display device 32 is connected with the host device 33, and a first display device and a second display device 321 and 322 are arranged in the dual-screen display device 32;
the first display device 321 is used for playing video and picture files,
the second display device 322 is used to provide access to the transaction display.
The identification device 34 is used for identifying the identity and the check-in information of the check-in person and sending the identification and the check-in information to the communication device for verification; the identification device 34 has the characteristic of integration of multiple functions, various identity documents can be conveniently realized in the same device, the trouble of multi-card operation is reduced, and centralized management is facilitated, such as identity cards, driving licenses, hotel VIP cards, bus IC cards, credit cards issued by banks and the like. The identification device 34 is also provided with a biological identification device which can collect biological information of the entrant and ensure the safety of the identity of the entrant. The communication device 31 is used for receiving/sending check-in information and identity, and inquiring to obtain the check-in information and identity; the communication device 31 can realize timely data transmission and cloud backup, and the reliability and integrity of the data are guaranteed. A dual-screen display device 32, wherein the dual-screen display device 32 is connected with a host device 34, and a first display device 321 and a second display device 322 are arranged in the dual-screen display device 32; the first display device 321 is used for playing videos and picture files, the first display device 321 can be set as an advertisement screen, the content of hotel services and cloud services can be presented through the advertisement screen, and good experience of users and accurate delivery of advertisement content are met. The second display device 322 is used to provide a check-in display entrance, and the second display device 322 can be used as an entrance display interface for checking in hotels. The machine of living fast in this embodiment is provided with the double screen, not only can play commercial advertisement, can also provide the click and get into the interface as the person of living.
After the check-in person arrives at the hotel, the check-in procedure can be handled through the hotel quick-check-in machine, wherein commercial advertisements can be played in the first display device 321 of the double-screen display device 32 of the quick-check-in machine, the check-in person clicks the check-in function of the hotel in the second display device 322 of the double-screen display device 32 before the quick-check-in machine enters the hotel, and meanwhile, the check-in person can cooperate with the biological recognition module in the recognition device to collect and recognize the biological characteristics of the check-in person according to the voice prompt of the quick-check-in machine. The voice prompt in the quick-stop machine is used for scanning by the check-in person in cooperation with the certificate identification function of the identification device 34, identifying the legal check-in certificate provided by the check-in person and intelligently verifying the legal check-in certificate in the quick-stop machine. For example, the identification device 34 includes an identification card detector, and the content of the identification card electronic chip is read by a radio frequency reading device in the identification card detector, or the content of the electronic chip in the passport is read to obtain an electronic photograph of the entrant; then, whether the face is consistent with the legal certificate photo or not is identified and verified through biological characteristics. In some embodiments, there is also a biometric authentication process such as fingerprint recognition, iris recognition, etc. After the authentication is passed, the communication device 31 inquires the order according to the certificate number of the entrant, and after the order is inquired, the door card is issued, and meanwhile, the relevant certificate is printed, so that the quick-holding business transaction is completed.
From the above, the fast-parking machine in the embodiment is an automatic parking device capable of supporting unattended operation. And because the quick-parking machine has a fixed geographical position, a person with a real identity can reach a destination with a determined position, the possibility of impersonation and illegal identity check-in is avoided, and meanwhile, the complicated physical labor of the front desk of the hotel is saved.
Fig. 9 is a schematic diagram of an intelligent door lock according to an embodiment of the present invention.
The intelligent door lock 2 in this embodiment includes a mechanical door lock 22, and further includes: wireless controlling means with mechanical lock is connected, wireless controlling means includes: a wireless processor 21, a motor driver 23 and a storage device 24, the wireless processor 21 being configured to receive or transmit a control signal; the motor driver 23 is connected with the wireless processor 21 and used for controlling the motor according to the signal received by the wireless processor 21 and controlling the door lock to be opened or closed; the storage device 24 is connected to the wireless processor 21 for storing data exchanged in the wireless control device.
The multifunctional intelligent hotel door lock is provided with the wireless control device connected with the mechanical door lock on the premise of not damaging the original hotel lock function and mechanical structure. The wireless control device includes: the device comprises a wireless processor 21, a motor driver 23 and a storage device 24, wherein the wireless processor 21 is used for receiving or sending a control signal to exchange data with an external intelligent device. Preferably, in the present embodiment, the wireless processor 21 is an enhanced low power consumption wireless processor, in which a microprocessor chip is disposed, and is applied to a wireless sensor network. The wireless sensor network (Wireless sensor Networks) is a task-oriented distributed network composed of a large number of nodes, integrates the technologies in the fields of sensors, embedded computing, modern Networks, wireless communication, distributed information processing and the like, monitors an information target in real time through various micro sensors, processes information through an embedded microprocessor, and transmits the information to a remote user through a wireless communication network. The motor driver 23 is connected with the wireless processor 21 and used for controlling the motor according to the signal received by the wireless processor 21 and controlling the door lock to be opened or closed, and the motor linked with the mechanical lock can be driven by the motor driver 23 to rotate the mechanical lock to be unlocked or locked. The storage device 24 is connected to the wireless processor 21 and is used for storing data interacted with the wireless control device, and the storage device 24 can cache the data in the wireless processor 21 and record information such as a factory value and installation time. Through the intelligent door lock 2 in the embodiment, the check-in person does not worry about the situation that the guest room can not be accessed when the house card is lost or the radio frequency module has a problem, so that the diversity of the guest room entering by customers is greatly improved. The hotel door lock is different from the existing hotel door lock in the mode that the guest room is opened only through a radio frequency card (room card), and the door lock is opened by adding a wireless control device on the basis of not changing the existing hotel lock.
Those of ordinary skill in the art will understand that: the present invention is not limited to the above embodiments, and any modifications, equivalent substitutions, improvements, etc. within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (7)
1. A hotel quick-stay system, comprising: a cloud server, an intelligent fast-holding machine, an intelligent mobile terminal and an intelligent door lock,
the intelligent mobile terminal is used for initiating a room booking request and a room returning application to the application server and unlocking the intelligent door lock in a mode of key verification;
the intelligent quick-parking machine is used for authenticating the identity and fingerprint information of the user based on the geographic position;
machine is lived to intelligence fast includes: the identification device is used for identifying the identity and the check-in information of a check-in person and sending the identification and the check-in information to the communication device for verification; the communication device is used for receiving/sending check-in information and identity, and inquiring to obtain the check-in information and the identity; the intelligent quick-acting machine also comprises a double-screen display device, wherein the double-screen display device is connected with the host machine device, and a first display device and a second display device are arranged in the double-screen display device; the first display device is used for playing video and picture files, and the second display device is used for providing a display entrance for handling;
the intelligent door lock is used for receiving an unlocking request sent by the intelligent mobile terminal and providing unlocking for a user according to the unlocking request;
intelligence lock, including mechanical lock, still include: the wireless control device is connected with the mechanical door lock, and the biological recognition device is used for recognizing external biological characteristic information and opening control authority for the identity passing the verification; the wireless control device includes: the motor control system comprises a first wireless processor, a motor driver and a storage device, wherein the first wireless processor is used for receiving or sending a control signal; the motor driver is connected with the first wireless processor and used for controlling the motor according to the signal received by the first wireless processor and controlling the opening or closing of the mechanical door lock; the storage device is connected with the first wireless processor and used for storing data interacted in the wireless control device;
the cloud server is used for receiving and processing the unlocking request of the intelligent mobile terminal, synchronizing the door lock state information in the intelligent door lock and providing the geographical position information of the intelligent express machine.
2. The hotel quick-stay system according to claim 1, wherein the smart mobile terminal establishes a connection with the cloud server through GSM/WI-FI, and when the smart mobile terminal sends an electronic key use request to the cloud server, if the electronic key use request passes identity authentication, the use permission of the electronic key is sent to the smart mobile terminal, and the smart mobile terminal unlocks a smart door lock in a corresponding hotel door according to the electronic key.
3. The hotel quick-stay system according to claim 2, wherein the smart mobile terminal is a smart phone, a PAD and a smart wearable device, and the smart mobile terminal initiates a request to the application server through a client.
4. The hotel quick-live system according to claim 1, wherein the intelligent quick-live machine establishes a connection with the cloud server through a TCP/IP protocol, synchronizes the geographical location information in the intelligent quick-live machine to the cloud server, and downloads updated data information.
5. The hotel quick-check-in system according to claim 1, wherein the intelligent door lock is connected with the cloud server to upload service data in the intelligent door lock to the cloud server, and is wirelessly connected with the intelligent mobile terminal to unlock the intelligent door lock according to identity recognition information in the intelligent mobile terminal.
6. The hotel quick-stay system according to claim 5, wherein the smart door lock and the smart mobile terminal establish a connection through Bluetooth, Wi-Fi, ZigBee or NFC.
7. The hotel fast-check-in system of claim 1, wherein the intelligent fast-check-in machine is further configured to perform user identification on the identity information and the biometric information:
verifying the identity information, if the identity information passes the verification, carrying out face recognition, and if the identity information does not pass the verification, requiring the user to provide the identity information again;
if the face recognition is passed, then carrying out biological characteristic information recognition, and if the face recognition is not passed, marking the user as a suspicious list;
and acquiring face information of the users in the suspicious list again, and re-identifying.
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| CN201610302828.1A CN105913132B (en) | 2016-05-09 | 2016-05-09 | Hotel quick-check-in system and method |
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| CN201610302828.1A CN105913132B (en) | 2016-05-09 | 2016-05-09 | Hotel quick-check-in system and method |
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