CN106550327A - Road book delivery method based on call center - Google Patents
Road book delivery method based on call center Download PDFInfo
- Publication number
- CN106550327A CN106550327A CN201610931345.8A CN201610931345A CN106550327A CN 106550327 A CN106550327 A CN 106550327A CN 201610931345 A CN201610931345 A CN 201610931345A CN 106550327 A CN106550327 A CN 106550327A
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- CN
- China
- Prior art keywords
- call center
- road book
- vehicle mounted
- main frame
- mounted guidance
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- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
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Classifications
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- G—PHYSICS
- G01—MEASURING; TESTING
- G01C—MEASURING DISTANCES, LEVELS OR BEARINGS; SURVEYING; NAVIGATION; GYROSCOPIC INSTRUMENTS; PHOTOGRAMMETRY OR VIDEOGRAMMETRY
- G01C21/00—Navigation; Navigational instruments not provided for in groups G01C1/00 - G01C19/00
- G01C21/26—Navigation; Navigational instruments not provided for in groups G01C1/00 - G01C19/00 specially adapted for navigation in a road network
- G01C21/34—Route searching; Route guidance
- G01C21/36—Input/output arrangements for on-board computers
- G01C21/3626—Details of the output of route guidance instructions
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
- H04W4/029—Location-based management or tracking services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
- H04W88/18—Service support devices; Network management devices
- H04W88/184—Messaging devices, e.g. message centre
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- Engineering & Computer Science (AREA)
- Radar, Positioning & Navigation (AREA)
- Remote Sensing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Automation & Control Theory (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Navigation (AREA)
- Traffic Control Systems (AREA)
Abstract
The invention discloses a kind of road book delivery method based on call center, including road book sending system, the road book sending system includes vehicle mounted guidance main frame, call center and service platform, includes navigation software module, communication service module and ICALL phone application modules inside the vehicle mounted guidance main frame；Realize that network service connects by communication service module between the ICALL phone applications module and call center, the call center is connected with service platform network service, realizes that network service connects by communication service module between the navigation software module and service platform.Invention carries out application extension on the vehicle mounted guidance main frame of existing car networking function, introduce service platform and call center provides service, call center is given by path planning operation to complete, so as to reduce optimization user operation, and user only needs to the ICALL phone application functions using navigation host, you can realizing route is planned and navigated.
Description
Technical field
The present invention relates to car networking applied technical field, more particularly to a kind of road book delivery method based on call center.
Background technology
With the variation of the development and car networking service of car networking technology, how using using car networking technology and automobile
Electric terminal combines, and facilitates user's trip to be a quite significant research direction.
The vehicle mounted guidance main frame of car networking function has possessed call and network function substantially at present, but cannot introduce service
Platform and call center provide service, also cannot just provide optimization, convenience-for-people guidance path.
The content of the invention
In place of in view of the shortcomings of the prior art, it is an object of the invention to provide a kind of road book based on call center
Delivery method, carries out application extension on the vehicle mounted guidance main frame of existing car networking function, introduces service platform and call center
Service being provided, call center being given by path planning operation and is completed, so as to reduce optimization user operation, and user only needs to make
With ICALL (trip assistant) function of navigation host, you can realizing route is planned and navigated.
The purpose of the present invention is achieved through the following technical solutions：
A kind of road book delivery method based on call center, including road book sending system, the road book sending system include car
Navigation host, call center and service platform are carried, inside the vehicle mounted guidance main frame, includes navigation software module, communication service mould
Block and ICALL phone application modules；Realized by communication service module between the ICALL phone applications module and call center
Network service connects, and the call center is connected with service platform network service, the navigation software module and service platform it
Between by communication service module realize network service connect；Its road book delivery method is as follows：
A, user connect call center, and ICALL by the ICALL phone applications modular telephone in vehicle mounted guidance main frame
Phone application module is uploaded to the identity information of vehicle mounted guidance main frame in call center by communication service module, and the identity is believed
Breath includes user profile, the host information of vehicle mounted guidance main frame；
B, call center show user profile, vehicle mounted guidance main frame in time according to the vehicle mounted guidance host identity information for uploading
Host information；User is sent the starting point of trip, approach point, terminal to exhaling by the communication service module of vehicle mounted guidance main frame
Center is cried, starting point that call center is sent according to user, approach point, terminal arrange outlet letter breath in time, and by road book information
Transmit to service platform after editor's packing；
After C, service platform receive the road book information of call center, on the one hand parse road book information and preserve；The opposing party
Face, service platform are sent to road book information in vehicle mounted guidance main frame according to the identity information of step A vehicle mounted guidance main frame；
After D, vehicle mounted guidance main frame receive the road book information of service platform transmission by communication service module, then parse
Road book information, and locally stored and message notifying is carried out, point out user to receive new road book information；
After E, user select to check the road book information, road book information is sent out by vehicle mounted guidance main frame by communication service module
Give navigation software module, navigation software module enters walking along the street according to the starting point of current vehicle position and road book, transit point, terminal
Footpath is drawn, and its path drawing method is as follows：
E1, first path of the drafting current vehicle position to road book starting point；
E2 and then starting point is drawn again to each transit point and the routing information to terminal；
, after the navigation of vehicle mounted guidance Selection of chiller, navigation software module starts to lead according to the routing information drawn for F, user
Boat.
The present invention compared with the prior art, with advantages below and beneficial effect：
The present invention carries out application extension on the vehicle mounted guidance main frame of existing car networking function, introduces service platform and calling
Center provides service, gives call center by path planning operation and completes, and so as to reduce optimization user operation, and user only needs
The ICALL phone application functions used by navigation host, you can realizing route is planned and navigated.
Description of the drawings
Fig. 1 is the structural representation of the present invention.
Wherein, it is entitled corresponding to the reference in accompanying drawing：
1- vehicle mounted guidance main frames, 11- navigation software modules, 12- communication service modules, 13-ICALL phone application moulds
Block, 2- call centers, 3- service platforms.
Specific embodiment
The present invention is described in further detail with reference to embodiment：
Embodiment one
As shown in figure 1, a kind of road book delivery method based on call center, including road book sending system, the road book is issued
System includes vehicle mounted guidance main frame 1, call center 2 and service platform 3, includes navigation software module inside vehicle mounted guidance main frame 1
11st, communication service module 12 and ICALL phone applications module 13；Pass through between ICALL phone applications module 13 and call center 2
Communication service module 12 realizes that network service connects, and call center 2 is connected with 3 network service of service platform, navigation software module
Realize that network service connects by communication service module 12 between 11 and service platform 3；Its road book delivery method is as follows：
A, user connect call center 2 by 13 phone of ICALL phone applications module in vehicle mounted guidance main frame 1, and
The identity information of vehicle mounted guidance main frame 1 is uploaded to call center 2 by communication service module 12 by ICALL phone applications module 13
In, the identity information includes user profile, the host information of vehicle mounted guidance main frame 1；
The operator attendance in B, call center 2 with some operator attendances, call center 2 connects ICALL phone application moulds
After the phone that block 13 is called in, and according to 1 identity information of vehicle mounted guidance main frame for uploading, call center 2 shows that user believes in time
Breath, the host information of vehicle mounted guidance main frame 1；User by the communication service module 12 of vehicle mounted guidance main frame 1 by the starting point gone on a journey,
Approach point, terminal are sent to call center 2, and starting point that call center 2 is sent according to user, approach point, terminal are arranged out in time
Road book information, and transmit to service platform 3 after road book information editing is packed；
After C, service platform 3 receive the road book information of call center 2, on the one hand parse road book information and preserve；It is another
Road book information is sent to vehicle mounted guidance main frame 1 according to the identity information of step A vehicle mounted guidance main frame 1 by aspect, service platform 3
In；
After D, vehicle mounted guidance main frame 1 receive the road book information of the transmission of service platform 3 by communication service module 12, then
Parsing road book information, and locally stored and message notifying is carried out, point out user to receive new road book information；
After E, user select to check the road book information, road book is believed by vehicle mounted guidance main frame 1 by communication service module 12
Breath is sent to navigation software module 11, and navigation software module 11 is according to the starting point of current vehicle position and road book, transit point, end
Point carries out path drawing, and its path drawing method is as follows：
E1, first path of the drafting current vehicle position to road book starting point；
E2 and then starting point is drawn again to each transit point and the routing information to terminal；
, after vehicle mounted guidance main frame 1 selects navigation, navigation software module 11 starts according to the routing information drawn for F, user
Navigation.
Embodiment two
As shown in figure 1, a kind of road book delivery method based on call center, including road book sending system, the road book is issued
System includes vehicle mounted guidance main frame 1, call center 2 and service platform 3, includes navigation software module inside vehicle mounted guidance main frame 1
11st, communication service module 12 and ICALL phone applications module 13；Pass through between ICALL phone applications module 13 and call center 2
Communication service module 12 realizes that network service connects, and call center 2 is connected with 3 network service of service platform, navigation software module
Realize that network service connects by communication service module 12 between 11 and service platform 3；
Vehicle mounted guidance main frame：Vehicle mounted guidance main frame 1 has call and mobile network feature, is integrated with ICALL phone applications
Module 13 (go on a journey assistant), communication service module 12 (i.e. communication service), navigation software module 11 (i.e. navigation software) three
Using.ICALL phone application module 13 telephone connection call center 2 of the user by vehicle mounted guidance main frame 1, is connected in calling
The operator attendance of the heart 2 carries out destination's inquiry and navigation, while the information such as the identity information of vehicle mounted guidance main frame 1 are uploaded, so as to
Call center 2 carries out issuing for road book according to the identity of user and vehicle mounted guidance main frame.After service platform 3 issues road book, car
Carry navigation host 1 to receive road book by communication service module 12 and parse displaying.Navigation software module 11 receives communication service and obtains
The road book for taking carries out route drafting and navigation.
Call center：Call center 2 accesses the ICALL phone applications module 13 of 1 incoming call of vehicle mounted guidance main frame, and shows use
Family and information of vehicles.After customer objective ground navigation needs are received, edit road book and road book is submitted to service platform 3, by servicing
Platform 3 is transmitted to vehicle mounted guidance main frame 1.
Service platform：Service platform 3 is road book management platform, on the one hand receives what call center submitted to by data, services
Road book information is simultaneously stored, and on the other hand, communication service of the road book information pushing to vehicle mounted guidance main frame is realized under road book
It is dealt into vehicle mounted guidance main frame 1.
Its road book delivery method is as follows：
Step 1：ICALL phone application module 13 telephone connection call center 2 of the user using vehicle mounted guidance main frame 1, together
The information such as the identity information of Shi Shangchuan vehicle mounted guidances main frame 1.
Step 2：After 2 connecting subscribers participating phone of call center, step 3 and step 4 are completed.
Step 3：According to 1 identity information of vehicle mounted guidance main frame for uploading, show user and navigation host information.
Step 4：Understand the trip requirements of user, and road book information is set on the platform of the heart 2 in a call, road book editor is complete
Cheng Hou, submits road book information to.
After step 5 service platform 3 receives the road book information of the submission of call center 2, on the one hand parse road book information and protect
Deposit, on the other hand, according to the identity information of vehicle mounted guidance main frame 1, transmission road book information is in vehicle mounted guidance main frame 1.
After step 6 vehicle mounted guidance main frame 1 receives the road book information of the transmission of service platform 3 by communication service module 12,
Parsing road book information, and locally stored and message notifying is carried out, point out user to receive new road book information.
After step 7 user selects to check the road book, road book information is sent to navigation software through communication service module 12
Module 11, navigation software module 11 carry out path drawing according to the starting point of current vehicle position and road book, transit point, terminal,
Current vehicle position is drawn first to the path of road book starting point, then draws starting point again to each transit point and the path to terminal
Information.
After step 8 user selects navigation, navigation software module 11 starts navigation according to the routing information drawn.
Presently preferred embodiments of the present invention is the foregoing is only, not to limit the present invention, all essences in the present invention
Any modification, equivalent and improvement made within god and principle etc., should be included within the scope of the present invention.
Claims (1)
1. a kind of road book delivery method based on call center, it is characterised in that：Including road book sending system, the road book issues and is
System includes vehicle mounted guidance main frame (1), call center (2) and service platform (3), includes leading inside the vehicle mounted guidance main frame (1)
Boat software module (11), communication service module (12) and ICALL phone application modules (13)；The ICALL phone applications module
(13) realize that network service is connected by communication service module (12) between call center (2), the call center (2) with clothes
Business platform (3) network service connection, passes through communication service module between the navigation software module (11) and service platform (3)
(12) realize that network service connects；Its road book delivery method is as follows：
A, user connect call center (2) by ICALL phone application module (13) phones in vehicle mounted guidance main frame (1), and
And the identity information of vehicle mounted guidance main frame (1) is uploaded to by ICALL phone application modules (13) by communication service module (12)
In call center (2), the identity information includes user profile, the host information of vehicle mounted guidance main frame (1)；
B, call center (2) show user profile, vehicle mounted guidance master in time according to vehicle mounted guidance main frame (1) identity information for uploading
The host information of machine (1)；User by the communication service module (12) of vehicle mounted guidance main frame (1) by the starting point gone on a journey, approach point,
Terminal is sent to call center (2), and starting point that call center (2) are sent according to user, approach point, terminal arrange out road book in time
Information, and transmit to service platform (3) after road book information editing is packed；
After C, service platform (3) receive the road book information of call center (2), on the one hand parse road book information and preserve；It is another
Road book information is sent to vehicle mounted guidance master according to the identity information of step A vehicle mounted guidance main frame (1) by aspect, service platform (3)
In machine (1)；
D, vehicle mounted guidance main frame (1) after communication service module (12) receives the road book information that service platform (3) sends, so
Road book information is parsed afterwards, and carries out locally stored and message notifying, point out user to receive new road book information；
After E, user select to check the road book information, road book is believed by vehicle mounted guidance main frame (1) by communication service module (12)
Breath is sent to navigation software module (11), navigation software module (11) according to the starting point of current vehicle position and road book, by way of
Point, terminal carry out path drawing, and its path drawing method is as follows：
E1, first path of the drafting current vehicle position to road book starting point；
E2 and then starting point is drawn again to each transit point and the routing information to terminal；
, after vehicle mounted guidance main frame (1) selects navigation, navigation software module (11) starts according to the routing information drawn for F, user
Navigation.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610931345.8A CN106550327A (en) | 2016-10-31 | 2016-10-31 | Road book delivery method based on call center |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610931345.8A CN106550327A (en) | 2016-10-31 | 2016-10-31 | Road book delivery method based on call center |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN106550327A true CN106550327A (en) | 2017-03-29 |
Family
ID=58392114
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610931345.8A Pending CN106550327A (en) | 2016-10-31 | 2016-10-31 | Road book delivery method based on call center |
Country Status (1)
| Country | Link |
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Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101709977A (en) * | 2009-11-30 | 2010-05-19 | 深圳市戴文科技有限公司 | Realization method of road book navigation and road book navigation terminal |
| WO2011079756A1 (en) * | 2009-12-31 | 2011-07-07 | 上海博泰悦臻电子设备制造有限公司 | Automobile information system |
| CN102158508A (en) * | 2010-02-11 | 2011-08-17 | 上海博泰悦臻电子设备制造有限公司 | Method for realizing vehicle road book |
| CN102238217A (en) * | 2010-04-28 | 2011-11-09 | 上海博泰悦臻电子设备制造有限公司 | Life guide data processing method for vehicle-mounted system, service center and system |
-
2016
- 2016-10-31 CN CN201610931345.8A patent/CN106550327A/en active Pending
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101709977A (en) * | 2009-11-30 | 2010-05-19 | 深圳市戴文科技有限公司 | Realization method of road book navigation and road book navigation terminal |
| WO2011079756A1 (en) * | 2009-12-31 | 2011-07-07 | 上海博泰悦臻电子设备制造有限公司 | Automobile information system |
| CN102158508A (en) * | 2010-02-11 | 2011-08-17 | 上海博泰悦臻电子设备制造有限公司 | Method for realizing vehicle road book |
| CN102238217A (en) * | 2010-04-28 | 2011-11-09 | 上海博泰悦臻电子设备制造有限公司 | Life guide data processing method for vehicle-mounted system, service center and system |
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| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20170329 |
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| RJ01 | Rejection of invention patent application after publication |