CN106533734A - Automation operation method through combination of actual operation and post system - Google Patents
Automation operation method through combination of actual operation and post system Download PDFInfo
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- CN106533734A CN106533734A CN201610846218.8A CN201610846218A CN106533734A CN 106533734 A CN106533734 A CN 106533734A CN 201610846218 A CN201610846218 A CN 201610846218A CN 106533734 A CN106533734 A CN 106533734A
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- maintenance
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/04—Network management architectures or arrangements
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- Computer Networks & Wireless Communication (AREA)
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- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The present invention relates to an automation operation method through combination of an actual operation and a post system. The method comprises: operation and maintenance staffs of a data center are divided into different operation and maintenance posts, and the job responsibility and the job content of each post are cleared; according to the managed objects in the data center, the object operation implementation is written in the code and script mode to form an operation library; an operation field is divided, and operation and maintenance tasks in different operation and maintenance fields are combs; and finally, the three factors are associated, operation in the operation library is configured to assemble an SOP work in the flow arrangement mode to associate with the operation and maintenance tasks, and the operation and maintenance tasks are distributed to concrete operation and maintenance posts according to the job responsibility and the job content of operation and maintenance posts. The automation operation method through combination of the actual operation and the post system can effectively solve the problems of the operation and maintenance workload in the current IT operation and maintenance field, insufficient operation and maintenance staffs, high operation and maintenance cost and many artificial faults.
Description
Technical field
The present invention relates to IT O＆Ms field, mainly a kind of O＆M side of automatization for combining practical operation with post system
Method.
Background technology
Enterprise's miscellaneous service is relied on to IT business and is constantly increased in recent years so that the scale of data center's IT infrastructure exists
Constantly expand, species being on the increase, numerous enterprises and institutions be faced with IT environment quickly the brought complexity of change, into
The severe challenge of the aspects such as sheet, integration, safety, management.These problems are concentrated mainly on, and first, O＆M cost occupies height and do not go up, if
Standby increasing number, a large amount of loaded down with trivial details, work of repetition in O＆M cause a large amount of poorly efficient work of manager, O＆M cost constantly to increase
Plus；Secondly operation maintenance personnel O＆M knowledge dispersion, lacks centralized management, and each system maintenance work is overly dependent upon manager, personnel
Job rotation often causes strong influence to work, or even disconnects, and there is human operational error's hidden danger, and is difficult to from basic
Upper safeguards system safety；
In view of this, it is special to propose the present invention.
The content of the invention
Present invention aims to the Tough questions faced in the O＆M of current data center, and provide a kind of by reality
Automatization's O＆M method that operation is combined with post system, blames model by O＆M hilllock, and the O＆M post in maintenance work is managed
Reason object, operation model, and the operating platform of automatization is formed, make maintenance work automatization.
The purpose of the present invention is by following technical solution completing.It is this that practical operation combined with post system
Automatization's O＆M method, is different posies first by data center's maintenance work according to segregation of duties, is such as responsible for service heat
The zero line hilllock of line, is responsible for line hilllock for monitoring and configuring maintenance etc.；Go out specific O＆M task for different post combings, be
Different posies is set out specific task list.Secondly the operation platform of a set of automatization is built, in automatization's operation platform
In be directed to data center management object, such as server, the network equipment, memorizer etc., there is provided its corresponding management operation, this
Including server start and stop, using deployment etc.；And these abundant operations are assembled into into SOP works by way of flow process layout
Industry.Finally, will be the O＆M task in post interrelated with the SOP operations in automatization operation platform, form the O＆M of automatization
Way to manage.So as to reduce manual operations of the operation maintenance personnel in data center.
Further, comprise the following steps that：
(S1) data center's operation maintenance personnel is divided into into different work positions, can be divided according to different dimensions, such as
Divide according to organization, or divide according to management object etc.；
(S2), the clearly responsibilities in difference posies and job content, such as zero line hilllock be responsible for the process of service hotline and
The process of service request；And form clearly job duty book；
(S3), the scale and demand according to data center, the O＆M task in combing O＆M field, O＆M task are divided into week
Phase property and acyclic；
(S4), all of object being managed in statistical data center, hardware device are related to server, network and set
Standby, memorizer etc., software service include application system, middleware, in operating system etc.；
(S5) operation of every kind of management object, for all management objects for counting, is enumerated, and is write certainly for every kind of operation
Dynamicization realizes code script, forms operation storehouse；
(S6), according to the every kind of O＆M task enumerated in step S3, the operation of managed object is passed through into flow process layout
A SOP operation is assembled into, SOP operations correspond to O＆M task；
(S7) job duty according to defined in step S2, by the O＆M task assignment in the O＆M field of combing in step S3
To the post of response.
Beneficial effects of the present invention are：The present invention for by the maintenance work of loaded down with trivial details repetition in data center, by code
The mode of script by its automatization, by its standardization by way of practical operation is combined with job duty, so as to be formed with
Rational automatization's O＆M operation model of effect, reduces maintenance work cost and improves O＆M safety.The present invention can effectively solving
The maintenance work amoun faced in current IT O＆Ms field, operation maintenance personnel is not enough, and O＆M cost is high and O＆M is operated
Human error is more, the problems such as system is dangerous.
Description of the drawings
Fig. 1 is block mold graph of a relation；
Fig. 2 implements hilllock duty system instance model schematic diagram for final；
Fig. 3 O＆Ms post divides figure；
Fig. 4 O＆Ms field and O＆M task image.
Specific embodiment
Detailed introduction is done to the present invention below in conjunction with accompanying drawing and embodiment：
As shown in figure 1, automatization's O＆M model that operation of the present invention is combined with post system, is related to 6 altogether
Object, including O＆M post, O＆M field, O＆M task, management object, operation (storehouse), SOP operations.
The present invention realizes that step is as follows：
S1. O＆M post is divided according to enterprise's O＆M demand, such as zero line hilllock, a line is divided into according to O＆M service procedure
The different posies such as hilllock, two wires hilllock, three line hilllocks, as shown in Figure 3；
S2. the clearly responsibilities in difference O＆M post and job content, service hotline is responsible on such as zero line hilllock, to user
Service request is processed, and the operation task of conventional class is responsible on a line hilllock, and working contents are included opens monitoring, goes into operation
It is single, configuring maintenance；O＆M support is responsible on two wires hilllock, and working contents change is performed, capacity management, program management, failure pipe
Reason etc.；
S3. combing operates the O＆M task in field, O＆M field can be divided into day clear, High Availabitity guarantee, Performance tuning,
Troubleshooting, automatic deployment, change execution etc.；Every kind of O＆M field includes many O＆M tasks, such as day includes that clearly daily record is clear
Reason, dirty data cleaning, cache cleaner etc., as shown in Figure 4.
S4. the management object included by statistical data center, such as server need the model specific to server；Behaviour
Make system, CentOS 6.3；Data base MySQL 5.5, Cassandra 2.1.4 etc..
S5. the every kind of management operation that included of object of combing, and is write in every kind of operation realize accordingly scripted code, than
Such as 5.5 installation operations of MySQL, the installation script of MySQL 5.5 can be realized by way of Linux Shell, and by script
It is stored in operation storehouse.
S6. the O＆M task according to the combing of step S3 institute, creates O＆M operation, and O＆M operation is led to by the operation for managing object
Cross flow process layout to form, be such as data-base cluster dilatation task creation entitled " MySQL cluster dilatation operations ", this operation is included
MySQL installations, MySQL configurations, MySQL start, and MySQL adds to cluster etc. and operate, and is operated by flow process volume by these
Row forms, and is run in the way of flow scheduling；
S7. according to the job duty defined in step S2 and job content, O＆M task is assigned to into corresponding O＆M post,
Such as supported according to the responsible O＆M on two wires hilllock, working contents change is performed, capacity management, program management, fault management
Deng " data-base cluster dilatation " being distributed to two wires post.
In addition to the implementation, the present invention can also have other embodiment.All employing equivalents or equivalent transformation shape
Into technical scheme, all fall within the protection domain of application claims.
Claims (2)
1. a kind of automatization's O＆M method for being combined practical operation with post system, is characterized in that：O＆M post, O＆M are led
In domain, O＆M task, management Object Operations three associate to form automatization's operation management system, and its step is as follows：
1) O＆M post is divided, specifies O＆M job duty and job content；
2) statistical data centre management object, manages Object Operations scripting；
3) the O＆M task included in combing O＆M field；
4) according to O＆M task, it is SOP operations by operation layout；
5) according to job duty, corresponding post is given by O＆M task assignment.
2. automatization's O＆M method that practical operation is combined with post system according to claim 1, it is characterised in that：
Comprise the following steps that：
S1, data center's operation maintenance personnel is divided into into different work positions according to different dimensions；
S2, the clearly responsibilities in difference post and job content；
S3, according to the scale and demand of data center, the O＆M task in combing O＆M field, O＆M task be divided into periodically and
It is acyclic；
The all of object being managed in S4, statistical data center, hardware device be mainly concerned with server, the network equipment or
Memorizer, software service mainly include application system, middleware or operating system；
S5, all management objects for counting, enumerate the operation of every kind of management object, and write automatization for every kind of operation
Code script is realized, operation storehouse is formed；
S6, according to the every kind of O＆M task enumerated in step S3, the operation of managed object is assembled into by flow process layout
One SOP operation, SOP operations correspond to O＆M task；
S7, according to defined in step S2 job duty, by the O＆M task assignment in the O＆M field of combing in step S3 to ring
The post answered.
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| CN201610846218.8A CN106533734A (en) | 2016-09-23 | 2016-09-23 | Automation operation method through combination of actual operation and post system |
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| CN201610846218.8A CN106533734A (en) | 2016-09-23 | 2016-09-23 | Automation operation method through combination of actual operation and post system |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN106533766A (en) * | 2016-11-11 | 2017-03-22 | 郑州云海信息技术有限公司 | Operation and maintenance management method and system for cloud data center |
| CN107169675A (en) * | 2017-06-12 | 2017-09-15 | 北京光大隆泰科技有限责任公司 | Quality task creating method, apparatus and system |
| CN111476481A (en) * | 2020-04-03 | 2020-07-31 | 青岛鲨鱼汇信息技术有限公司 | Advance work flow combining intelligent labor risk management |
| CN113162784A (en) * | 2020-01-22 | 2021-07-23 | 阿里巴巴集团控股有限公司 | Operation and maintenance template generation method and device |
| CN114169848A (en) * | 2021-11-19 | 2022-03-11 | 深圳市沃科赛尔信息技术有限公司 | Digital factory problem solving method |
| CN114611882A (en) * | 2022-02-18 | 2022-06-10 | 广州启盟信息科技有限公司 | Property service plan distribution method, device and system based on post |
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| CN114169848A (en) * | 2021-11-19 | 2022-03-11 | 深圳市沃科赛尔信息技术有限公司 | Digital factory problem solving method |
| CN114611882A (en) * | 2022-02-18 | 2022-06-10 | 广州启盟信息科技有限公司 | Property service plan distribution method, device and system based on post |
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| TA01 | Transfer of patent application right |
Effective date of registration: 20191217 Address after: 311305 no.030, building 3, No.6 heting street, Qingshanhu street, Lin'an District, Hangzhou City, Zhejiang Province Applicant after: Hangzhou Youyun Software Co., Ltd. Applicant after: Beijing Guangtong software Limited by Share Ltd XinDa Address before: 311305, No. three, No. 6, Ting Ting Street, 030 Qingshan Lake Street, Hangzhou, Zhejiang, Ling'an Applicant before: Hangzhou Youyun Software Co., Ltd. |
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Application publication date: 20170322 |