CN106503033A - A kind of single address search method of power distribution network work and device - Google Patents
A kind of single address search method of power distribution network work and device Download PDFInfo
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- Y02E—REDUCTION OF GREENHOUSE GAS [GHG] EMISSIONS, RELATED TO ENERGY GENERATION, TRANSMISSION OR DISTRIBUTION
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- Y04S—SYSTEMS INTEGRATING TECHNOLOGIES RELATED TO POWER NETWORK OPERATION, COMMUNICATION OR INFORMATION TECHNOLOGIES FOR IMPROVING THE ELECTRICAL POWER GENERATION, TRANSMISSION, DISTRIBUTION, MANAGEMENT OR USAGE, i.e. SMART GRIDS
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Abstract
The invention provides a kind of single address search method of power distribution network work and a kind of single address retrieval device of power distribution network work, method includes：Obtain the corresponding target full pinyin character in work order address；The target full pinyin character is retrieved in the pinyin character storehouse that prestores；If the target full pinyin character is not retrieved in the pinyin character storehouse that prestores, extract the target lead-in letter string of the target full pinyin character；The target lead-in letter string is retrieved in the initial string data storehouse that prestores, and obtains the first address to be selected corresponding with the lead-in letter string to be selected of the target initial String matching.Retrieval of the program by different range twice, guarantee to realize to carrying out automatic error-correcting situations such as the wrong word of appearance, phonogram, multiword and few word in customer address information, and then fast and accurately find correct work order address, avoid and repeat situations such as contacting client confirmation work order address and cause mistake to send work because of work order address error, improve the treatment effeciency to power distribution network work order.
Description
Technical field
The present invention relates to technical field of information retrieval, and in particular to a kind of single address search method of power distribution network work and one kind
The single address retrieval device of power distribution network work.
Background technology
At present, Guo Wang client service centers are after 95598 work order is connected to, staff by with customer communication, obtain client
Work order address simultaneously records, and work order is distributed to relevant staff according to the address then and goes to scene to be rushed to repair.In this work
Under operation mode, staff is often run into some clients and is exchanged using the local dialect, or the address that reaches of customer table with
Situations such as actual conditions have deviation, leads to not the actual work order address of accurate recording, and wrong word, the few word of multiword easily occurs in record
Etc. phenomenon, when staff carries out Chinese character index by work order address, the result for making mistake often is retrieved, and the work of mistake
Single-address easily cause electric company's mistake send work, invalid send work, in turn result in client's invalid wait for a long time so that client
Service satisfaction declines.
Therefore, how to overcome of the prior art causes what work order mistake distributed to lack because of power distribution network work order address error
Fall into, become a technical problem urgently to be resolved hurrily.
Content of the invention
Therefore, the technical problem to be solved in the present invention is to overcome staff in prior art to carry out by work order address
There is the defect that the result of mistake causes work order mistake to distribute in Chinese character index, so as to provide a kind of power distribution network work single address retrieval
Method and a kind of single address retrieval device of power distribution network work.
In view of this, an aspect of of the present present invention provides a kind of single address search method of power distribution network work, including：Obtain work
The corresponding target full pinyin character of single-address；The target full pinyin character is retrieved in the pinyin character storehouse that prestores；If described
The target full pinyin character is not retrieved in the pinyin character that prestores storehouse, then extract the target lead-in of the target full pinyin character
Letter string；The target lead-in letter string is retrieved in the initial string data storehouse that prestores, and is obtained and the target initial String matching
Corresponding first address to be selected of lead-in letter string to be selected.
Preferentially, described retrieve the target lead-in letter string in the initial string data storehouse that prestores, obtain and the target
Corresponding first address to be selected of the lead-in letter string to be selected of initial String matching includes：The target lead-in letter string is prestored with described
All lead-in letter strings that prestore in initial string data storehouse carry out similarity mode, obtain prestore described in each lead-in letter string with
First similarity of the target lead-in letter string；All lead-in letter strings that prestore that first similarity is reached default similarity
It is defined as the lead-in letter string to be selected；Obtain corresponding first address to be selected of the lead-in letter string to be selected.
Preferentially, the pinyin character storehouse that prestores includes the pinyin character of multiple pre-stored address；The lead-in letter string that prestores
Database includes the first letter of pinyin string of multiple pre-stored address.
Preferentially, the target lead-in letter string is retrieved in the initial string data storehouse that prestores described, obtain and the mesh
Also include after corresponding first address to be selected of lead-in letter string to be selected of mark initial String matching：Prompting user is treated described first
Selection of land is selected in location；The first address that user selects is defined as the work order address.
Preferentially, also include：If retrieving the target full pinyin character in the pinyin character storehouse that prestores, point out
User is selected in the second address to be selected with the target full pinyin character association；The second address that user is selected is true
It is set to the work order address.
A kind of power distribution network work single address retrieval device is provided according to a further aspect in the invention, including：Acquisition module,
For obtaining the corresponding target full pinyin character in work order address；First retrieval module, for retrieving in the pinyin character storehouse that prestores
The target full pinyin character；Extraction module, if for not retrieving the target spelling in the pinyin character storehouse that prestores
Sound character, then extract the target lead-in letter string of the target full pinyin character；Second retrieval module, in the lead-in letter string that prestores
Retrieve the target lead-in letter string in database, obtain corresponding with the lead-in letter string to be selected of the target initial String matching the
One address to be selected.
Preferentially, the second retrieval module includes：Matching unit, for prestoring the target lead-in letter string with described
All lead-in letter strings that prestore in initial string data storehouse carry out similarity mode, obtain prestore described in each lead-in letter string with
First similarity of the target lead-in letter string；Determining unit, for first similarity to be reached the institute of default similarity
The lead-in letter string that prestores is defined as the lead-in letter string to be selected；Acquiring unit, corresponding for obtaining the lead-in letter string to be selected
First address to be selected.
Preferentially, the pinyin character storehouse that prestores includes the pinyin character of multiple pre-stored address；The lead-in letter string that prestores
Database includes the first letter of pinyin string of multiple pre-stored address.
Preferentially, also include：First reminding module, for retrieving the mesh described in the initial string data storehouse that prestores
Mark lead-in letter string, after obtaining the first address to be selected corresponding with the lead-in letter string to be selected of the target initial String matching, carries
Show that user is selected in the described first address to be selected；First determining module, the first address for selecting user determine
For the work order address.
Preferentially, also include：Second reminding module, if for retrieving the target in the pinyin character storehouse that prestores
Full pinyin character, then point out user to be selected in the second address to be selected with the target full pinyin character association；Second
Determining module, the second address for selecting user are defined as the work order address.
Technical scheme has advantages below：
The single address search method of power distribution network work that the present invention is provided, by the form of pinyin character from the phonetic word that prestores
When retrieving in Fu Ku less than work order address, retrieve automatically into initial, to expand range of search, such as, can be by from target
The target lead-in letter string that extracts in full pinyin character carries out maximum similarity with the lead-in letter string that prestores and mates, and is up to default phase
Seemingly corresponding first address to be selected of the lead-in letter string to be selected of degree shows, so that staff therefrom selects the first address as work order
Address, thus, by the retrieval of different range twice, it is ensured that can realize the wrong word, humorous to occurring in customer address information
Situations such as sound word, multiword and few word, carries out automatic error-correcting, and then fast and accurately finds correct work order address, and then avoids
Repeat to contact client situations such as confirming work order address and cause mistake to send work because of work order address error, so as to improve to matching somebody with somebody
The treatment effeciency of electrical network work order.
Description of the drawings
In order to be illustrated more clearly that the specific embodiment of the invention or technical scheme of the prior art, below will be to concrete
Needed for embodiment or description of the prior art, accompanying drawing to be used is briefly described, it should be apparent that, in describing below
Accompanying drawing is some embodiments of the present invention, for those of ordinary skill in the art, before creative work is not paid
Put, can be with according to these other accompanying drawings of accompanying drawings acquisition.
Flow charts of the Fig. 1 for the single address search method of power distribution network work of the embodiment of the present invention 1；
Another flow chart of Fig. 2 for the single address search method of power distribution network work of the embodiment of the present invention 1；
Fig. 3 for the embodiment of the present invention 2 power distribution network work single address retrieval device a block diagram.
Specific embodiment
Technical scheme is clearly and completely described below in conjunction with accompanying drawing, it is clear that described enforcement
Example is a part of embodiment of the invention, rather than whole embodiments.Embodiment in based on the present invention, ordinary skill
The every other embodiment obtained under the premise of creative work is not made by personnel, belongs to the scope of protection of the invention.
In describing the invention, it should be noted that term " first ", " second " are only used for describing purpose, and can not
It is interpreted as indicating or implies relative importance.
As long as additionally, the non-structure each other of involved technical characteristic in invention described below different embodiments
Can just be combined with each other into conflict.
Embodiment 1
The present embodiment provides a kind of power distribution network work single address search method, can be applicable to power distribution network repairing command system and enters
Row work order address search, as illustrated in fig. 1 and 2, comprises the steps：
S11：Obtain the corresponding target full pinyin character in work order address.Work order address can be 95598 customer service systems herein
The work order address for receiving, when staff is input into the work order address into line retrieval, obtains the work single address complete automatically
Pinyin character, using as target full pinyin character.
S12：Searched targets full pinyin character in the pinyin character storehouse that prestores.As a kind of preferred version, prestoring herein
Pinyin character storehouse includes the pinyin character of multiple pre-stored address, i.e., in advance by multiple pre-stored address, the phonetic of multiple pre-stored address
Character and the incidence relation of the two are stored to database, when line retrieval is entered, by prestoring pinyin character storehouse at this in retrieve
Determine whether to retrieve the work order address with the presence or absence of the single address target full pinyin character of work, if do not retrieved, enter
Enter step S13, if retrieved, enter step S17.
S13：If not retrieving target full pinyin character in the pinyin character storehouse that prestores, illustrate to enter by full pinyin form
Line retrieval does not retrieve the work order address, then retrieve automatically into next stage initial, carry from target full pinyin character
Take the work order address object lead-in letter string.
S14：Searched targets lead-in letter string in the initial string data storehouse that prestores, acquisition are treated with target initial String matching
Corresponding first address to be selected of lead-in letter string is selected, the target lead-in letter string that will be extracted in step S13 and the lead-in letter string number that prestores
The lead-in letter string that prestores according to storehouse is mated, and obtains corresponding first address to be selected of the lead-in letter string to be selected that the match is successful,
Used as a kind of preferential selection scheme, the initial that prestores herein string data storehouse can include the first letter of pinyin of multiple pre-stored address
String, you can to store multiple pre-stored address, the lead-in letter string of multiple pre-stored address and the incidence relation of the two to number in advance
According to storehouse, so that later retrieval is mated.
Used as a kind of preferred version, step S14 can include：By target lead-in letter string with prestore in initial string data storehouse
All lead-in letter strings that prestore carry out similarity mode, obtain each prestore lead-in letter string and first phase of target lead-in letter string
Like degree；All lead-in letter strings that prestore that first similarity reaches default similarity are defined as lead-in letter string to be selected；Obtain to be selected
Corresponding first address to be selected of lead-in letter string.Pass through by target lead-in letter string and the first similarity of the lead-in letter string that prestores with pre-
If similarity (such as could be arranged to 75%) is compared, reach default similarity is believed that the match is successful, then will mate into
All lead-in letter strings that prestore of work(are defined as lead-in letter string to be selected, and obtain the corresponding address of all lead-in letter strings to be selected as
One address to be selected.
As a kind of preferred version, also include：If there is no satisfactory lead-in letter string to be selected by similarity mode, say
Bright being worn by full pinyin and initial is retrieved twice, does not retrieve target work order address, then points out without retrieval result, so as to
Reason is searched in staff in time according to actual conditions.
As a kind of preferred version, also include step：
S15：Prompting user is selected in the first address to be selected.In get that the match is successful by step S14
Behind one address to be selected, multiple satisfactory addresses to be selected can be included in the first address to be selected, user can be now pointed out first
The first address is selected in address to be selected, specifically, can say that all first addresses to be selected show by way of list,
Select for user.
S16：The first address that user selects is defined as work order address.The first ground that user is selected by step S15
Identical with the single address word description of former work (can retouch the first work order address of explanation as work order address, the first address herein location
State correct), when error description occurs in work order address, the first address can also be different from the single address word description of former work
(the first work order address descriptor of explanation is wrong), so that corrected single address for former work error description.
As a kind of preferred version, also include step：S17：If retrieving the mesh in the pinyin character storehouse that prestores
Mark full pinyin character, then point out user to be selected in the second address to be selected with the target full pinyin character association；Step
Rapid S18：The second address that user selects is defined as work order address.Specifically, herein due to there may be in pre-stored address
The identical multiple addresses of full pinyin, then using full pinyin and all pre-stored address of target full pinyin character identical as the
Two addresses to be selected show, so that staff therefrom selects the second address according to actual needs, and the second address are made
For needing the work order address of retrieval.
The single address search method of power distribution network work that the present embodiment is provided, by the form of pinyin character from the phonetic that prestores
When retrieving in character less than work order address, retrieve automatically into initial, to expand range of search, such as, can be by from target
The target lead-in letter string that extracts in full pinyin character carries out maximum similarity with the lead-in letter string that prestores and mates, and is up to default phase
Seemingly corresponding first address to be selected of the lead-in letter string to be selected of degree shows, so that staff therefrom selects the first address as work order
Address, thus, by the retrieval of different range twice, it is ensured that can realize the wrong word, humorous to occurring in customer address information
Situations such as sound word, multiword and few word, carries out automatic error-correcting, and then fast and accurately finds correct work order address, and then avoids
Repeat to contact client situations such as confirming work order address and cause mistake to send work because of work order address error, so as to improve to matching somebody with somebody
The treatment effeciency of electrical network work order.
Embodiment 2
The present embodiment has supplied a kind of single address retrieval device of power distribution network work, can be applicable to power distribution network repairing command system and enters
Row work order address search, as shown in figure 3, including：The retrieval module 32 of acquisition module 31, first, extraction module 33 and the second inspection
Rope module 34, wherein each module effect are as follows：
Acquisition module 31, for obtaining the corresponding target full pinyin character in work order address, referring specifically in embodiment 1 to step
The detailed description of rapid S11.
First retrieval module 32, for searched targets full pinyin character in the pinyin character storehouse that prestores, referring specifically to enforcement
Detailed description in example 1 to step S12.
Extraction module 33, if for not retrieving target full pinyin character in the pinyin character storehouse that prestores, extract target
The target lead-in letter string of full pinyin character, referring specifically to the detailed description in embodiment 1 to step S13.
Second retrieval module 34, for searched targets lead-in letter string in the initial string data storehouse that prestores, obtains and target
Corresponding first address to be selected of the lead-in letter string to be selected of initial String matching, referring specifically in embodiment 1 to the detailed of step S14
Description.
Used as a kind of preferred version, the second retrieval module 34 includes：Matching unit 341, for by target lead-in letter string with
All lead-in letter strings that prestore in the initial that prestores string data storehouse carry out similarity mode, obtain each prestore lead-in letter string with
First similarity of target lead-in letter string；Determining unit 342, prestores for the first similarity is reached all of default similarity
Lead-in letter string is defined as lead-in letter string to be selected；Acquiring unit 343, treats selection of land for obtaining lead-in letter string to be selected corresponding first
Location.Referring specifically to the detailed description in embodiment 1 to the preferred version of step S14.
As a kind of preferred version, also include：First reminding module 35, for examining in the initial string data storehouse that prestores
Rope target lead-in letter string, after obtaining the first address to be selected corresponding with the lead-in letter string to be selected of target initial String matching, carries
Show that user is selected in the first address to be selected；First determining module 36, the first address for selecting user are defined as
Work order address.Referring specifically in embodiment 1 to step S15 and the detailed description of S16.
As a kind of preferred version, also include：Second reminding module 37, if for inspection in the pinyin character storehouse that prestores
Rope enters in the second address to be selected with the target full pinyin character association to the target full pinyin character, then prompting user
Row is selected；Second determining module 38, the second address for selecting user are defined as work order address.Referring specifically to embodiment 1
In to step S17 and the detailed description of S18.
The single address retrieval device of power distribution network work that the present embodiment is provided, by the form of pinyin character from the phonetic that prestores
When retrieving in character less than work order address, retrieve automatically into initial, to expand range of search, such as, can be by from target
The target lead-in letter string that extracts in full pinyin character carries out maximum similarity with the lead-in letter string that prestores and mates, and is up to default phase
Seemingly corresponding first address to be selected of the lead-in letter string to be selected of degree shows, so that staff therefrom selects the first address as work order
Address, thus, by the retrieval of different range twice, it is ensured that can realize the wrong word, humorous to occurring in customer address information
Situations such as sound word, multiword and few word, carries out automatic error-correcting, and then fast and accurately finds correct work order address, and then avoids
Repeat to contact client situations such as confirming work order address and cause mistake to send work because of work order address error, so as to improve to matching somebody with somebody
The treatment effeciency of electrical network work order.
Obviously, above-described embodiment is only intended to clearly illustrate example, and the not restriction to embodiment.Right
For those of ordinary skill in the art, can also make on the basis of the above description other multi-forms change or
Change.There is no need to be exhaustive to all of embodiment.And thus extended obvious change or
Change among still in the protection domain of the invention.
Claims (10)
1. the single address search method of a kind of power distribution network work, it is characterised in that include：
Obtain the corresponding target full pinyin character in work order address；
The target full pinyin character is retrieved in the pinyin character storehouse that prestores；
If the target full pinyin character is not retrieved in the pinyin character storehouse that prestores, extract the target full pinyin word
The target lead-in letter string of symbol；
The target lead-in letter string is retrieved in the initial string data storehouse that prestores, and acquisition is treated with the target initial String matching
Select corresponding first address to be selected of lead-in letter string.
2. the single address search method of power distribution network work according to claim 1, it is characterised in that described in the initial that prestores
The target lead-in letter string is retrieved in string data storehouse, is obtained corresponding with the lead-in letter string to be selected of the target initial String matching
First address to be selected includes：
The target lead-in letter string is carried out similarity with all lead-in letter strings that prestore prestored in initial string data storehouse
Coupling, obtains the first similarity of prestore described in each lead-in letter string and the target lead-in letter string；
All lead-in letter strings that prestore that first similarity reaches default similarity are defined as the lead-in letter string to be selected；
Obtain corresponding first address to be selected of the lead-in letter string to be selected.
3. the single address search method of power distribution network work according to claim 1, it is characterised in that
The pinyin character storehouse that prestores includes the pinyin character of multiple pre-stored address；
The initial string data storehouse that prestores includes the first letter of pinyin string of multiple pre-stored address.
4. the single address search method of power distribution network work according to any one of claim 1 to 3, it is characterised in that in institute
State and the target lead-in letter string is retrieved in the initial string data storehouse that prestores, obtain to be selected with the target initial String matching
Lead-in letter string also includes after corresponding first address to be selected：
Prompting user is selected in the described first address to be selected；
The first address that user selects is defined as the work order address.
5. the single address search method of power distribution network work according to any one of claim 1 to 3, it is characterised in that also wrap
Include：
If the target full pinyin character is retrieved in the pinyin character storehouse that prestores, point out user complete with the target
Selected in second address to be selected of pinyin character association；
The second address that user selects is defined as the work order address.
6. the single address retrieval device of a kind of power distribution network work, it is characterised in that include：
Acquisition module, for obtaining the corresponding target full pinyin character in work order address；
First retrieval module, for retrieving the target full pinyin character in the pinyin character storehouse that prestores；
Extraction module, if for not retrieving the target full pinyin character in the pinyin character storehouse that prestores, extract institute
State the target lead-in letter string of target full pinyin character；
Second retrieval module, for retrieving the target lead-in letter string in the initial string data storehouse that prestores, obtains and the mesh
Corresponding first address to be selected of lead-in letter string to be selected of mark initial String matching.
7. the single address retrieval device of power distribution network work according to claim 6, it is characterised in that the second retrieval module
Including：
Matching unit, for by the target lead-in letter string and all initials that prestore prestored in initial string data storehouse
String carries out similarity mode, obtains the first similarity of prestore described in each lead-in letter string and the target lead-in letter string；
Determining unit, is defined as described treating for first similarity to be reached all lead-in letter strings that prestore of default similarity
Select lead-in letter string；
Acquiring unit, for obtaining corresponding first address to be selected of the lead-in letter string to be selected.
8. the single address retrieval device of power distribution network work according to claim 6, it is characterised in that
The pinyin character storehouse that prestores includes the pinyin character of multiple pre-stored address；
The initial string data storehouse that prestores includes the first letter of pinyin string of multiple pre-stored address.
9. the single address retrieval device of power distribution network work according to any one of claim 6 to 8, it is characterised in that also wrap
Include：
First reminding module, for retrieving the target lead-in letter string in the initial string data storehouse that prestores described, obtain with
After corresponding first address to be selected of the lead-in letter string to be selected of the target initial String matching, user is pointed out to treat described first
Selection of land is selected in location；
First determining module, the first address for selecting user are defined as the work order address.
10. the single address retrieval device of power distribution network work according to any one of claim 6 to 8, it is characterised in that also wrap
Include：
Second reminding module, if for retrieving the target full pinyin character in the pinyin character storehouse that prestores, point out
User is selected in the second address to be selected with the target full pinyin character association；
Second determining module, the second address for selecting user are defined as the work order address.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610824028.6A CN106503033B (en) | 2016-09-14 | 2016-09-14 | Power distribution network work order address retrieval method and device |
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|---|---|---|---|
| CN201610824028.6A CN106503033B (en) | 2016-09-14 | 2016-09-14 | Power distribution network work order address retrieval method and device |
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| CN106503033B CN106503033B (en) | 2021-03-19 |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
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