CN106462811A - Information processing apparatus, information processing method, and information processing system - Google Patents

Information processing apparatus, information processing method, and information processing system Download PDF

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Publication number
CN106462811A
CN106462811A CN201580028702.3A CN201580028702A CN106462811A CN 106462811 A CN106462811 A CN 106462811A CN 201580028702 A CN201580028702 A CN 201580028702A CN 106462811 A CN106462811 A CN 106462811A
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China
Prior art keywords
information
department
business card
personnel
employee
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Pending
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CN201580028702.3A
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Chinese (zh)
Inventor
稻叶洋
长岛义弘
猪尾裕利
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Ricoh Co Ltd
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Ricoh Co Ltd
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Publication date
Priority claimed from JP2014143238A external-priority patent/JP6299498B2/en
Application filed by Ricoh Co Ltd filed Critical Ricoh Co Ltd
Publication of CN106462811A publication Critical patent/CN106462811A/en
Pending legal-status Critical Current

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Abstract

An information processing apparatus is included in an information processing system including a name card reading apparatus and the information processing apparatus connected therebetween. The information processing apparatus includes: a memory unit storing information of divisions of an organization and information of persons belonging to the divisions acquired from the name card reading apparatus; an acquisition unit acquiring information of persons belonging to respective divisions in the organization from another medium; an identification unit identifying information of the person not stored in the memory unit from the information of the persons acquired by the acquisition unit; and an output unit outputting the identified information of the person.

Description

Information processor, information processing method and information processing system
Technical field
The present invention relates to information processor, information processing method and information processing system.
Background technology
By using optical character identification (OCR) process, optically read and write on the character string on business card and manage institute The name card management system of the information obtaining is known.Such name card management system, can be with genus based on the description on business card Name in the personnel of department manages the department name of tissue in association.
Patent document 1 discloses that following business card OCR processing system:This system reads business card by OCR processing procedure, and And store by read based on the information acquired in the database of business card so as can to change when a request is received, change or Delete this information.
Patent document 2 discloses that following system:This system is passed through while the image obtaining based on business card and information Obtain the image of multiple business cards, generate and manage visiting-card management data, so that can be by based on acquired image and information Page mode manages business card.
Content of the invention
The technical problem to be solved
There is the demand for the information being stored in effectively utilizes name card management system in business activity.For example, base Described department name on a business card, it is known that the presence of higher level department.Thus, for example work as belonging to this department When known to personnel, this personnel can be contacted.
But, based on conventional name card management system it is impossible to management not in contact with personnel information.Therefore, even if higher Department it is known that also None- identified belong to the personnel of this department.
And, based on conventional name card management system it is impossible to identify the department not described in business card presence (that is, except Department beyond the department of higher level).Therefore, that is, allow to the progress of marketing activity be visualized on surface it is also difficult to visualize Indicate the essence progress of following content:For example, if there is the potential department becoming prior contact and whether Contact belongs to the personnel of this department.
In view of this technical problem, the purpose of the present invention is can be visualized more effectively based on business card receive information to the present invention Information.
Solve the technical scheme of technical problem
According to an aspect of the present invention, a kind of information processor includes in a kind of information processing system, wherein information Processing system includes interconnective business card reading device and described information processing meanss.Described information processing meanss include:Deposit Storage unit, for storage from described business card reading device acquired in the personnel belonging to each department information, and tissue The information of each department;Acquiring unit, for obtaining the information of the personnel of each department belonging in tissue from other medium; Recognition unit, for the personal information acquired in from described acquiring unit, identifies the personnel's letter not stored in described memory cell Breath;And output unit, for exporting the personal information identifying.
The technique effect of the present invention
According to an aspect of the present invention, marketing activity can more effectively be implemented based on business card receive information.
Brief description
Fig. 1 is the schematic diagram of system according to an embodiment of the invention;
Fig. 2 is the hardware configuration schematic diagram of information processor according to an embodiment of the invention;
Fig. 3 is the functional-block diagram of information processor according to an embodiment of the invention;
Fig. 4 is the detailed functional block diagram of information processor according to an embodiment of the invention;
Fig. 5 is the example of the employee information management table of storage employee information;
Fig. 6 is the example of employee's historical information management table of storage employee's historical information;
Fig. 7 is the example of the organizational information management table of storage organization information;
Fig. 8 is the example completing horizontal information management table that storage completes level;
Fig. 9 is the example organization table being generated based on the information reading acquired in business card;
Figure 10 represents from the outside example information obtaining;
Figure 11 is the example organized list being generated based on the outside information obtaining;
Figure 12 represents another example from the outside information providing;
Figure 13 is another example of the organization table being generated based on the outside information providing;
Figure 14 represents the example of the employee information management table being updated based on external information;
Figure 15 represents the example of the organizational information management table being updated based on external information;
Figure 16 represents the example completing horizontal information management table being updated based on external information;
Figure 17 is the example organization table being generated based on the information that external information is updated;
Figure 18 represents the example of the information display screen of supports sales activity;
Figure 19 represents another example of the information display screen of supports sales activity;
Figure 20 represents another example of the information display screen of supports sales activity;
Figure 21 is the flow process of the external information acquisition process performed by information processor according to an embodiment of the invention Figure;
Figure 22 is the flow process completing level calculation process performed by information processor according to an embodiment of the invention Figure;
Figure 23 is the flow chart of the exemplary operations performed by information processor according to an embodiment of the invention;And
Figure 24 is the schematic diagram of another kind system according to an embodiment of the invention.
Preferred forms
Below, each embodiment of the present invention is described with reference to the drawings.
1. system
2. hardware configuration
3. function
4. exemplary operations
External information acquisition process
Complete level calculation process
The specific example of operation
5. effect
1. system
Fig. 1 schematically shows system 1 according to an embodiment of the invention.System 1 includes:Information processor 100, is used for Management card information;Business card reading device 200, for reading paper delivery medium, such as business card;Information provider unit 300, for utilizing Electronic media provides information and employee information for investor.Information processor 100, business card reading device 200 and letter Breath offer device 300 is connected with each other via network 2.
Information processor 100 manages and passes through to read the information acquired in business card by business card reading device 200.From business card institute The information obtaining includes the name of personnel and the title of personnel affiliated function.Here, the title of department include one or more The title of department, wherein one or more departments include in hierarchical organization, all " portion ", " class ", " group " etc. as everyone knows.Cause This, information processor 100 can manage the multidisciplinary information acquired in from the business card of single personnel.
Based on the information being read from business card, information processor 100 can arrange (generation) organization chart.Be based only upon from Information acquired in business card is although information processor 100 is capable of identify that department name, but information processor 100 cannot Identification manages the name (for example, the minister of General Affairs Department) of the personnel (director) of this department.And, information processor 100 is no Method identifies the department not described in business card, or the personnel managing this department.
In fact, the personnel of charge of sales receive business card.That is, this personnel wants to implement to sell with director to live Dynamic, rather than the people of actual contact.In response to such expectation, information processor 100 can obtain by paper delivery medium or outside The information for investor and personal information that information provider unit 300 is provided.
Generally, the name of the information for investor and the open personnel with higher post of employee information, such as represent, Director, minister etc..Information processor 100 obtains such information, and under being managed based on acquired information updating Information.By doing so it is possible, information processor 100 can obtain, for example unknown name of the minister of General Affairs Department, exist unknown Accounting class and accounting class director name.
Information processor 100 send report based on the clear and definite personnel's name of the outside information obtaining institute such that it is able to Specify the target of marketing activity to be performed.The marketing activity carrying out therefore, it is possible to effective personnel supporting charge of sales.
And, the image of business card, such as multi-function peripheral (MFP), intelligent hand is captured by image read-out Machine, camera etc..And, information processor 100 can be formed by multiple information processor 100-1 to 100-n.
2. hardware configuration
Fig. 2 is the hardware configuration schematic diagram of information processor 100 according to an embodiment of the invention.Information processor 100 include central processing unit (CPU) 11, random access memory (RAM) 12, read-only storage (ROM) 13, hard disk drive (HDD) 14, NIC (NIC) 15, keyboard 16, mouse 17 and display 18.
CPU 11 configuration processor is thus the operation of execution information processing meanss 100 controls.RAM 12 provides work for CPU 11 Make region.ROM 13 stores the system program starting information processor 100.HDD 14 storage program area (OS) is thus manage The operation of information processor 100 and required data is run for OS.HDD 14 also stores the letter reading from business card Breath and the outside information obtaining.
NIC 15 is used for being connected to LAN (LAN).Keyboard 16 and mouse 17 are the managers from information processor 100 Equipment etc. receives input.Display 18 is the equipment of the manager's display information to information processor 100.These elements (equipment) is electrically connected to each other via bus 19.
And, information processor 100 can be as server, so that via network, from the client input being connected Information and to the client output information being connected.In the case, information processor 100 can remove keyboard 16, mouse 17 and display 18.
And, information processor 100 can have single chassis or can include multiple cabinets.For example, information processing Device 100 can replace HDD 14 using the storage region on network.
3. function
Fig. 3 is information processor 100 (or information processor 100-1 to 100-n) according to an embodiment of the invention Functional-block diagram.Information processor 100 includes storage part 101, card information acquisition unit 102, external information acquisition unit 103rd, memory portion 104, complete level calculation portion 105, inquire-receive portion 106, identification part 107 and output section 108.
Storage part 101 is realized by the HDD 14 of Fig. 2, and stores following information:Employee information 151, employee's history Information 152, organizational information 153 and complete horizontal information 154.
Employee information 151 includes the name of the department name belonging to such as employee and employee in association.Fig. 5 represents storage The employee information of employee information 151 manages the example of table.As shown in Figure 5, employee information management table includes following project:Name Code, name, division code, post, update date and business card receive information.
Name code is mark corresponding with employee.Name refers to the name of employee.Division code refers to employee and belongs to In department code.Post refers to post in department for the employee.Update date refers to update appoint related to employee The up-to-date time of what information.Business card receive information indicates whether to have been received by the business card of employee.The instruction of data "Yes" has been received by The business card of employee, and the instruction of data "No" does not receive the business card of employee.
Here, using term " employee ".It is to be noted, however, that information to be stored is not limited to the information of employee, Any information of the personnel belonging to this tissue can be stored.
Employee's historical information 152 includes, such as employee once belonged to and the information of department that currently belongs to (department is gone through History).Fig. 6 is employee's historical information pipe of employee's historical information 152 of one employee " Sato Ichiro,sato Kazunori,suzuki Hisaaki (Ichiro Sato) " of storage The example of reason table.As illustrated, historical information management table can be provided employee based on employee.And, as shown in Figure 6, member Work historical information management table includes the projects such as update date and division code.
Update date be clear and definite employee belong to division code department date.And, with the latest update date pair The division code answered indicates the department that employee currently belongs to.
Organizational information 153 instruction includes the structure of the tissue of one or more departments.Fig. 7 represents storage organization information 153 Organizational information manage table example.As shown in Figure 7, organizational information management table includes multiple projects:Division code, higher portion The code of door, title and update date.
Division code is mark corresponding with department.The code of Geng Gao department is the Geng Gao department in tissue higher than this department Mark (division code).When there is not (or unknown) in such Geng Gao department, data storage "-".Title refers to department Title.Update date refers to update the up-to-date time of any information related to department.
Fig. 9 is the organization chart that generated of organizational information of employee information 151 based on Fig. 5 and Fig. 7.As shown in Figure 9, The presence of clear and definite although " General Affairs Department " and " business department ", worker's name of the director of these departments be unclear (not Know).
Complete horizontal information 154 indicator and level is completed to the marketing activity of predetermined concrete department.Fig. 8 is to have stored Become the example completing horizontal information management table of horizontal information 154.As shown in Figure 8, complete horizontal information management table include many Individual project:Division code, business card quantity, department's quantity and complete level.
Division code refers to by for example handling the department to determine, when this department is to estimate to complete level (described below) Target.Business card quantity refers to the business card quantity actually receiving from employee, and employee therein belongs in this department or tissue A department less than this department.The data of the business card receive information based on Fig. 5 calculates business card quantity.Department's quantity refers to It is the quantity including (direct) the more lower curtate door less than this department in this department and tissue.Geng Gao department based on Fig. 7 The number of the code of code and department is calculating department's quantity.
The level of completing refers to the value calculating in the following way:Business card quantity is calculated divided by the quantity of department Value be rounded, will through rounding-off value be multiplied by 100.In this case, complete the quantity of business card acquired in level instruction Account for the ratio of the concrete scale of department, represent the progress selling action that it is carried out.It is to be noted, however, that completing water Flat computational methods not limited to this.That is, complete level can be calculated by any suitable method.For example, complete Level can be accounted for the ratio of the headcount belonging to corresponding department and calculate based on business card quantity.
Card information acquisition unit 102 is mainly realized by the process performed by the CPU 11 or NIC 15 of Fig. 2, and obtain Win the confidence breath, this information is obtained by reading business card by the reading part 201 of business card reading device 200.Based on acquired information, Card information acquisition unit 102 can obtain the set of the post, name and one or more department name of multiple personnel.? This, " set of one or more department names " are not only with reference to title (for example, " enterprise marketing portion ", " first sale of department Class ", " first group "), and with reference to the hierarchical structure between them.Card information acquisition unit 102 is by acquired information Store In memory portion 104.
External information acquisition unit 103 is mainly realized by the process performed by the CPU 11 or NIC 15 of Fig. 2, and obtain Take external information such as, for example, be directed to the employee that the information of investor and the sending part 301 from information provider unit 300 are sent Information.Similar to the information described in business card, external information includes post, name and one or more portion of multiple personnel The set of door title.Figure 10 represents outer by extensible markup language (XML) form acquired in external information acquisition unit 103 The example of portion's information.The external information of Figure 10 is corresponding with the organization chart of Figure 11.External information acquisition unit 103 is by acquired letter Breath is sent to memory portion 104.
External information acquisition unit 103 can obtain to be passed through to read paper delivery medium by the reading part 201 of business card reading device 200 External information acquired in (for example, newspaper, books, distributing documents).Figure 12 represents to be provided by paper delivery medium, pass through external information The example of the external information to obtain for the acquisition unit 103.External information acquisition unit 103 can obtain and be carried out by OCR process Digitized external information.The external information of Figure 12 is corresponding with the organization chart of Figure 13.
Memory portion 104 is mainly realized by the process performed by the CPU 11 of Fig. 2, and will obtain from card information The information Store that portion 102 or external information acquisition unit 103 receive is in storage part 101.
Fig. 4 is the detailed functional block diagram in memory portion 104 according to an embodiment of the invention.As shown in Figure 4, store Device portion 104 includes employee information storage part 121, organizational information comparing section 122 and organizational information storage part 123.
The name of personnel and post are stored in the employee information management table of Fig. 5 employee information storage part 121, therein The name of personnel and post are included in from the information that card information acquisition unit 102 or external information acquisition unit 103 receive. And, division code is stored in employee information management table employee information storage part 121, wherein division code with from department's name The title (that is, department name belonging to personnel) of the minimum department among set claiming is corresponding, and wherein department name is from business card Information acquiring section 102 or external information acquisition unit 103 receive.And, employee information storage part 121 can be based on Fig. 7's Organizational information 153 is identifying division code.
And, when receiving information from card information acquisition unit 102, employee information storage part 121 data storage "Yes", And when receiving information from external information acquisition unit 103, employee information storage part 121 data storage "No".And, when will believe When breath is stored in project " update date ", employee information storage part 121 stores the date.
The name of the personnel received by from card information acquisition unit 102 or external information acquisition unit 103 does not include In employee information management table, employee information storage part 121 generates new entry in employee information management table.Then, Yuan Gongxin Breath storage part 121 store in the new entry being generated be different from the name code of other names code, name, division code, The data of post, update date and business card receive information.And, employee information storage part 121 generates employee's history letter of Fig. 6 Breath 152, and the update date being stored and division code in employee information management table are stored in worker's historical information 152 In.
Then, it is described as follows situation:Employee information storage part 121 receives from external information acquisition unit 103, the outside of Figure 10 The information of the set of the post of included personnel, name and department name in information.Information includes name " Suzuki time youth (Jiro Suzuki)”.But, in the employee information management table of Fig. 5, do not include identical name.Then, employee information storage part 121 generate new entry " Suzuki time youth ", and store the new name code " 10012 " selecting and department name in new entry " General Affairs Department " corresponding division code " 102 ", post " general affairs manager ", update date " 2014/4/15 " and business card receive letter The data "No" of breath.Similarly, employee information storage part 121 manages the new people adding of storage in the new entry of table in employee information The information of member.
On the other hand, the surname of the personnel received by from card information acquisition unit 102 or external information acquisition unit 103 Name is included in employee information management table, and employee information storage part 121 updates the name being stored in existing entry, department's generation Code, the data of post, update date and business card receive information.Further, in the case of there is existing entry, connect when newly When the division code of the department receiving is different from the division code stored in employee information management table, employee information storage part Employee's historical information management table of 121 renewal Fig. 6.Especially, employee information storage part 121 is in employee's historical information management table Generate new entry, and by employee information manage in table update date of up-to-date storage and division code, be stored in newly-generated Entry in.
Then, it is described as follows situation:For example, employee information storage part 121, from external information acquisition unit 103, receives Figure 10 External information in the included set of the post of personnel, name and department name information.The information receiving includes Name " Suzuki time youth ", and included identical name in the employee information management table of Fig. 5.Then, employee information storage Portion 121 stores following information in existing entry:Division code " 105 " corresponding with department name " enterprise plan portion ", duty The data "No" of business " minister ", update date " 2014/4/15 " and business card receive information.It is additionally, since " Suzuki time youth " Division code changes, and employee information storage part 121 generates new entry in employee's historical information management table, and wherein Storage update date " 2014/4/15 " and division code " 105 " (not shown).Figure 14 represents the outside letter based on Figure 10 and Figure 12 Cease the example of updated employee information management table.
Organizational information comparing section 122 will be received based on from card information acquisition unit 102 or external information acquisition unit 103 Stored in the organization configurations described by set of the one or more department names arriving, with the organizational information management table of Fig. 7 Organization configurations are compared.When both are different from each other, organizational information comparing section 122 sends to organizational information storage part 123 and refers to Show the report of the information of difference.
It is described as follows situation:For example, organizational information comparing section 122, from external information acquisition unit 103, receives the outside of Figure 10 The information of included department name set in information.Organizational information comparing section 122 reads the organizational information management table of Fig. 7, and And form the organization chart of Fig. 9.Further, organizational information comparing section 122 is based on from received by external information acquisition unit 103 Information, formed Figure 11 organization chart.Further, this Liang Ge organization chart is compared to each other by organizational information comparing section 122, And Recognition Different.
In the case, organizational information comparing section 122 identifies that following information is added to the organization chart of Fig. 9:" the general affairs " the second specialized course " under " Intellectual Property Department " and " business department " under " accounting class ", " president " under portion " and " Three specialized courses ".Organizational information comparing section 122 sends to organizational information storage part 123 and to receive from external information acquisition unit 103 Information, and indicate the information of the added department of organizational information storage part 123 storage.
Another kind of situation similar to above, being described as follows:Organizational information comparing section 122 from external information acquisition unit 103, Receive the information of included department name set in the external information of Figure 12.In case of fig .12, organizational information comparing section The organization chart of 122 formation Figure 13.Here, in the organization chart of Figure 13, lacking higher than " the first sale class " or " the second sale The department of class ".In the case, organizational information comparing section 122 only compares " the first sale class " or " the second sale class " or lower The institutional framework of department.
Therefore, organizational information comparing section 122 identifies the following information of interpolation:" second group " under " the first sale class ", And " the 3rd group " and " the 4th group " under " the second sale class ".Organizational information comparing section 122 is to organizational information storage part 123 Send the information receiving from external information acquisition unit 103, and indicate the added department of organizational information storage part 123 storage Information.
And, in the foregoing description, organizational information comparing section 122 is identified by the department that external information is added.But, Organizational information comparing section 122 can identify removed department.In the case, organizational information comparing section 122 instruction tissue Information storage part 123 removes this department.And, organizational information comparing section 122 is from card information acquisition unit 102 receiving department's name When claiming set, also it is compared with existing institutional framework, and indicates organizational information storage part 123, based in comparative result Change adding or to remove department.
In the foregoing description, with reference to Fig. 9, Figure 11 and Figure 13, the comparison between organization chart is described.In fact, tissue letter Breath comparing section 122 can detect difference therebetween using known tree structure comparison algorithm.
In response to carrying out the instruction of Self-organizing Information comparing section 122, organizational information storage part 123 is by the organizational information of change It is stored in the organizational information management table of Fig. 7.Specifically, the interpolation in response to carrying out Self-organizing Information comparing section 122 indicates, tissue Information storage part 123 generates the entry that organizational information manages table.Then, organizational information storage part 123 is in the entry being generated Store following information:The division code (selecting, not repeat with any other division code) of department, be higher than this portion The division code of Geng Gao department of door, the title of department and current date.And, in response to carrying out Self-organizing Information comparing section 122 remove instruction, organizational information storage part 123 removes corresponding entry from organizational information management table.
Complete level calculation portion 105 mainly to realize by the process performed by the CPU of Fig. 2, and calculate the level of completing Business card quantity in information 154, department's quantity and complete level.The division code assuming department to be calculated is pre- by handling First arrange.For example in fig. 8, setting division code " 102 ", " 105 ", " 108 " and " 115 ", as department to be calculated Division code.
First, complete the organizational information management table that level calculation portion 105 reads Fig. 7, and identify the department pre-setting All departments under the department of code.Then, complete the quantity of the department that level calculation portion 105 calculating identifies, and will This quantity is stored in the project " department's quantity " completing in horizontal information management table of Fig. 8.
For example, in the case of the organizational information management table of Fig. 7, complete level calculation portion 105 and search for division code " 102 " are set to the entry of higher division code, identify division code " 103 " and " 104 ".And, complete level calculation portion Division code " 103 " or " 104 " are set to the entry of higher division code by 105 search, identify there is not such department. Therefore, complete level calculation portion 105 and identify division code " 102 ", " 103 " and " 104 ", and totalize " three ".Complete Become level calculation portion 105 by " three " as the data with division code " 102 " corresponding department quantity, be stored in the level that completes and believe In breath management table.
Complete worker's information management table that level calculation portion 105 reads Fig. 5, and be calculated as follows the quantity of entry:Entry In, the data belonging to the business card receive information of the employee identifying department is arranged to "Yes".Then, complete level calculation portion 105 the sum of the entry calculating is stored in the project " business card quantity " completing in horizontal information management table of Fig. 8.
For example, in the case of the employee information management table of Fig. 6, complete what level calculation portion 105 search inclusion identified The entry of division code " 102 ", " 103 " and " 104 ", and count the entry number that the data of business card receive information is "Yes" Amount.Here, completing level calculation portion 105 to detect that the data of name code is " 10002 " and the entry of " 10003 ", and enter One step detects that the data of the business card receive information in these entries is arranged to "Yes".Therefore, completing level calculation portion 105 will Data " two ", as business card quantity, is stored in the project " business card quantity " completing in horizontal information management table of Fig. 8.
And, complete level calculation portion 105 and the business card calculating quantity is entered divided by the value that calculated of quantity of department Row rounding-off, the value through rounding-off is multiplied by 100 thus obtaining the value of the level that completes.Then, complete level calculation portion 105 by this value It is stored in the completing in horizontal information management table of Fig. 8 as the level of completing.Therein complete the business card that level refers to acquisition Quantity accounts for the ratio of the scale of the department identifying, and indicates the progress of marketing activity.
For example, complete level calculation portion 105 pass through will business card quantity " 2 " corresponding with division code " 102 " divided by department Quantity " 3 " calculating round value, the value through rounding-off is multiplied by 100 thus acquisition value " 66 ".Then, complete level calculation portion 105 value " 66 " is stored in the project " completing level " completing in horizontal information management table of Fig. 8.It should be noted that it is complete Become horizontal not limited to this, can be calculated by any suitable method.For example, the level that completes can be the business card number of acquisition Amount accounts for the ratio of the headcount belonging to relevant departments to calculate.
And, no matter update employee information 151 or organizational information 153, complete level calculation portion 105 and can update to complete Horizontal information 154.For example, as shown in figure 14 and figure 15, in response to the renewal of employee information 151 or organizational information 153, complete Level calculation portion 105 can recalculate business card quantity, department's quantity and complete level.
Figure 16 represents that what storage completed horizontal information 154 completes horizontal information management table, and wherein storage completes horizontal information 154 is that the organizational information management table of employee information management table based on Figure 14 and Figure 15 is calculated.As described, Figure 14 The organizational information management table of employee information management table and Figure 15 includes the interpolation tissue (portion of the external information based on Figure 10 and Figure 12 Door) and employee information.Due to this information, with the addition of division code " the 107 " (meeting under division code " 102 " (General Affairs Department) Meter class), and the department's quantity completing in horizontal information management table of Figure 16 increases to " 4 ".
On the other hand, the business card quantity completing in horizontal information management table of Figure 16 keeps identical value " 2 ".This is because Although with the addition of external information, the quantity of the data "Yes" of the business card receive information in employee information 151 does not increase and (becomes More).Therefore, the level that completes completing in horizontal information management table of Figure 16 is reduced to " 50 ".
Inquire-receive portion 106 is mainly realized by the process performed by the CPU 11 of Fig. 2, and from such as charge of sales The user of personnel terminal receive inquiry, thus showing the information display screen of supports sales activity.In addition to inquiry, look into Ask the subordinate relation information of acceptance division 106 also receive user.When a query is received, inquire-receive portion 106 is to identification part 107 Send the report receiving inquiry.
Identification part 107 is mainly realized by the process performed by the CPU 11 of Fig. 2.When receiving from inquire-receive portion 106 To during inquiry, identification part 107 is completed horizontal information 154 with reference to store in storage part 101, and identification has and meets predetermined condition The division code completing level.For example, identification part 107 is capable of identify that the level that completes having less than or equal to predetermined threshold Division code.The division code that identification part 107 will identify that is sent to output section 108.
Output section 108 is mainly realized by the process performed by the CPU 11 of Fig. 2, and the letter by supports sales activity Breath display screen exports the user terminal sending inquiry.For example, output section 108 can be to user terminal output such as Figure 18 to figure Screen shown in 20.
In the example of Figure 18, output section 108 with reference to employee information 151, organizational information 153 and can complete level letter Breath 154, output complete the indicated department name of division code in horizontal information management table, director's name of department, with And the business card receive information of director.And, the data that output section 108 can project business card receive information is the project of "No". It is expected for the director being highlighted to implement marketing activity by doing so it is possible, user can easily identify.It should be noted that It is based on reference to employee information 151, organizational information 153 and complete horizontal information 154, the example information of output Figure 18.
In the example of Figure 19, in response to the subordinate relation of user, output section 108 controls department information to be output.Defeated Go out portion 108 can export the user being received with inquire-receive portion 106 subordinate relation (for example, responsible enterprise marketing) corresponding Department information.In the example of Figure 19, the dependency information of user is " responsible enterprise marketing ", and similar with Figure 18, output section 108 is defeated Go out the information of corresponding " enterprise marketing portion " and " enterprise marketing portion " all departments below.By doing so it is possible, user can Effectively obtain information corresponding with the subordinate relation of user.
In the example of Figure 20, output section 108 can reference tissue information 153 and complete horizontal information 154, output completes The title of division code shown in horizontal information management table and department complete level.Here, output section 108 can be from complete Become horizontal information to manage in the middle of the indicated department of division code in table, project through the department that identification part 107 is identified.? In the example of Figure 20, identification part 107 identification has the division code completing level less than or equal to 25, therefore output section 108 Project Liang Ge department " Intellectual Property Department " corresponding with division code and " business department ".By doing so it is possible, user can recognize that Not to the department in fact using sufficient enough marketing activities.
4. exemplary operations
With reference to Figure 21 to Figure 23, the description process of information processor 100 and concrete behaviour according to an embodiment of the invention Make.
External information acquisition process
Figure 21 is the stream of the external information acquisition process performed by information processor 100 according to an embodiment of the invention Cheng Tu.In the following description it is assumed that information processor 100 obtains external information from information provider unit 300.
External information acquisition unit 103 obtains the external information being sent from the sending part 301 of information provider unit 300, all Information and personnel information (step S101) as investor.Then, the organizational information comparing section 122 in memory portion 104 reads The organizational information 153 (step S102) being stored in storage part 101.Then, organizational information comparing section 122 will be based on from outside letter The organization configurations described by set of the one or more department names received by breath acquisition unit 103, the organizational information with Fig. 7 The organization configurations being stored in management table are compared (step S103).And, as described above, organization configurations can be tied by tree Structure representing, so organizational information comparing section 122 to be compared by using the known algorithm comparing tree construction.
Then, organizational information comparing section 122 determines these organization configurations (step S104) whether different from each other.When determination Between when having differences (being in step S104), organizational information storage part 123 is based on difference and updates organizational information 153 (step S105).Or, that is, when not having differences, process proceeds to step S106.
Then, included by the received external information from step S102 of employee information storage part 121 or many Among the information of individual employee, the information (step S106) of one employee of identification.Then, employee information storage part 121 by using The name of the employee identifying, the employee information (step S107) being stored in search storage part 101.Then, employee information is deposited Whether the information of the employee that storage portion 121 determination identifies is registered, when registered, further determines that the letter of the employee identifying Whether breath changes (step S108).
When the information determining the employee identifying is unregistered, or when registered, determine that the information of the employee identifying becomes When more (being in step S108), employee information storage part 121 adds information to employee information 151, or more new employee letter Breath 151 (steps S109).Then, employee information storage part 121 generates employee's historical information management table, or more new employee's history Information 152 (step S110).
Subsequently, employee information storage part 121 determines whether included all employees' in processed acquired information Information (step S111).When the information of included all employees in processed acquired information (in step S111 It is), process terminates.Otherwise, process returns to step S106, thus continuing executing with the process for remaining employee.
In the above it was assumed that information processor 100 obtains external information from information provider unit 300.Need It is noted that above description can also be applied to obtain new business card letter when information processor 100 from business card reading device 200 During breath.
Complete level calculation process
Figure 22 is the stream completing level calculation process performed by information processor 100 according to an embodiment of the invention Cheng Tu.For example, it is possible to execute this process whenever updating employee information 151 or organizational information 153, or can in manager institute really Fixed time cycle ground or erratically execute this process.
First, complete level calculation portion 105 read storage part 101 in stored complete horizontal information 154 (step S201).Then, complete level calculation portion 105 by reference to the organizational information 153 being stored in storage part 101, identification is less than pre- Determine the department of department, and calculate the quantity (step S202) of department corresponding with the department identifying.Then, complete leveler Calculation portion 105 reads employee information management table (step S203) of Fig. 5.Then, complete level calculation portion 105 and be calculated as follows entry Quantity, the data belonging to the business card receive information of the employee of the department of identifying in entry is that "Yes" (that is, has obtained the number of business card Amount) (step S204).
Then, complete level calculation portion 105 based on the department identifying, by being counted business card quantity divided by department's quantity The value calculating is rounded, and the value of rounding-off is multiplied by 100, to calculate the level of completing (step S205).Then, complete Level calculation portion 105 is based on the department's quantity calculating respectively in step S202, step S204 and step S205, business card number Measure and complete level, update and complete horizontal information 154 (step S206).
The specific example of operation
Figure 23 is the sequential chart of the exemplary operations performed by information processor 100 according to an embodiment of the invention.? It is assumed that originally non-storage information in employee information 151 and organizational information 153 in following exemplary operations.
First, the reading part 201 of business card reading device 200 reads the card information in business card by OCR processing procedure (set of the name of personnel and post and one or more department name) (step S301).The name of information processor 100 Piece information acquiring section 102 receives card information (step S302) via network 2.Then, card information acquisition unit 102 will receive Card information be sent to organizational information comparing section 122 (step S303).
Organizational information comparing section 122 reads organizational information 153 (step S304).Then, organizational information comparing section 122 is by base The tissue that received card information is constituted in step S303, and based on expressed by the organizational information 153 being read Tissue is compared (step S305).Specifically, organizational information comparing section 122, by using algorithm known, will be indicated as tree knot These tissues of structure are compared, thus the difference between identification.Here, the organizational information 153 being read in step S304 is Empty (not including information).Therefore, organizational information comparing section 122 Direct Recognition, based on the institutional framework expressed by name card structure, is made For the difference identifying.
Information comparing section 122 as the organizational information of the difference identifying, is sent in step S305 organizational information and deposits Storage portion 123 (step S306).Be there is (step in organizational information 153 by organizational information storage part 123 in the different information receiving S307).Here, organizational information storage part 123, by based on the institutional framework expressed by card information, is stored directly in organizational information In 153 (step S307).Fig. 7 represents the organizational information management table of storage organization information 153 as such.
And, and the similar process in step S303, employee information storage part 121 receives from card information acquisition unit 102 Card information (step S308).Then, employee information storage part 121 is by using the surname of the employee being stored in card information Name, the employee information 151 (step S309) being stored in search storage part 101.Here, employee information 151 is empty.Therefore, member Work information storage part 121 adds entry thus employee name is stored employee information management table (step S310).And, employee Information storage part 121 is directed to this employee and generates employee's historical information management table (step S311).
Then, employee information storage part 121 is directed to included all employees in card information, and repeat step S309 is to step Each process of rapid S311.Therefore, generate the employee information management table of Fig. 5.
Afterwards, external information acquisition unit 103 obtains external information, and this external information is to carry out from information provider unit 300 Send, or (step S312) being read out by the business card reading device 200 of Figure 10 or Figure 12.In this, it is assumed that it is outer Portion's information acquiring section 103 obtains external information from the information provider unit 300 of Figure 10.
External information is sent to organizational information comparing section 122 (step S313) by external information acquisition unit 103.Have been received by The organizational information comparing section 122 of external information reads out organizational information management table (step S314) of Fig. 7.Then, organizational information Organization configurations indicated by external information are compared by comparing section 122 with the organization configurations being read from organizational information management table (step S315).Here, the organization configurations indicated by external information are as shown in Figure 11, and read from organizational information management table Organization configurations as shown in Figure 9.Therefore, organizational information comparing section 122 compares these tree constructions, and detects following difference Different.
" accounting class " is with the addition of under " General Affairs Department "
With the addition of " Intellectual Property Department " under " president "
" the second specialized course " and " the 3rd specialized course " is with the addition of under " business department "
As result of the comparison, based on the difference detecting, organizational information storage part 123 updates organizational information 153 (step S316).Specifically, organizational information storage part 123 is directed to four departments adding above, generates new in organizational information management table Entry.Then, new division code " 117 ", " 118 ", " 119 " and " 120 " is distributed to each portion by organizational information storage part 123 Door, and set for the higher division code " 102 " of " General Affairs Department " setting, for " president " setting " 101 ", for " business department " Put " 115 ".And, organizational information storage part 123 storage division title " accounting class ", " Intellectual Property Department ", " the second specialized course " And " the 3rd specialized course ", and update date is set Date " 2014/4/15 " (the acquisition date of external information).
Afterwards, external information acquisition unit 103 receives the outside letter of Figure 12 that paper delivery medium is provided from business card reading device 200 Breath, and the similar process executing to step S312 in step S316.Therefore, generate the organizational information management table of Figure 15.
And, and the similar process in step S313, employee information storage part 121 receives from external information acquisition unit 103 Card information (step S317).Then, employee information storage part 121 is by using included employee name in external information, The employee information 151 (step S318) being stored in search storage part 101.
Then, employee information storage part 121 to generate newly for non-existent employee in any entry of employee information 151 Entry, and for the employee having existed in entry, entry (step S319) is updated based on fresh information.For example, Fig. 5's Do not exist in employee information management table and included employee name in the external information of Figure 10 " Suzuki time youth " corresponding entry. Therefore, employee information storage part 121 generates new entry in employee information management table.Then, employee information storage part 121 stores The name code " 10012 " of instruction General Affairs Department, division code " 102 " and the post " minister " that can obtain from external information, And store update date " 2014/4/15 " as the acquisition date of external information, and store the data of business card receive information "No".
Then, employee information storage part 121 is directed to non-existent employee in any entry of employee information management table, generates New employee's historical information management table (step S320).On the other hand, the division code of employee present in the entry changes When, employee information storage part 121 is using new division code and update date more new employee's historical information 152.
Then, employee information storage part 121 is directed to included all employees in external information, and repeat step S318 is to step Each process of rapid S320.Therefore, generate the employee information management table of Figure 14.
Afterwards, complete level calculation portion 105 read the employee information management table of Figure 14, the organizational information management table of Figure 15, And the quantity of business card, the quantity of department and the professional skill that complete horizontal information management table, calculate predetermined department of Figure 16 (step S321).Then, complete level calculation portion 105 and by using the business card quantity calculating, department's quantity and complete water Flat, update and complete horizontal information management table (step S322).
Then, the terminal that inquire-receive portion 106 is used from user (such as, the personnel of charge of sales), receives display letter The inquiry of breath display screen, wherein information display screen are used for supports sales activity (step S323).Inquire-receive portion 106 is to knowledge The reception (step S324) of other portion 107 report queries.Reading Figure 16 in identification part 107 completes level management table, and has identified One-tenth level is less than or equal to 25 division code (step S325).Then, the division code that identification part 107 will identify that is sent to Output section 108 (step S326).Output section 108 output display screen, this display screen shows in the terminal of user:With Figure 16 Complete the included corresponding department name of division code in horizontal information management table and corresponding with division code complete water Flat (step S327).Figure 20 represents the example of such information display screen.Here, output section 108 projects and the portion identifying The corresponding information of gate code.
5. effect
As described above, the tissue of client can be identified based on card information according to the information processor 100 of embodiment Configuration, card information therein is based on received business card.And, being capable of base according to the information processor 100 of embodiment In the outside information obtaining, identify the configuration similar to the actual tissue information of client.Therefore, the personnel of charge of sales being capable of base To understand director's name of classified department in the outside information obtaining such that it is able to be directed to merely with the letter based on business card The department that breath cannot be learnt implements marketing activity.
And, storage part 101 may further include use information storage part, at this use information storage part storage information The reason purposes of device 100 and the usage cycles of image read-out, so that output section 108 can be based on read card information The use information of quantity, predetermined unit price and information processor 100 and image read-out, exports pay imformation.
Although present invention will be described as complete already in connection with specific embodiment and clearly disclosing, claims are not Therefore limited, but be interpreted to embody fall completely within aforementioned basic teaching herein can be to people in the art All modifications and replacement that member occurs.
The application based on and advocate following two application priority:It is respectively the Japan Patent of on June 2nd, 2014 submission The Japanese patent application No.2014-143238 that application on July 11st, No.2014-114309 and 2014 submits to, and by two Shens Full content please is incorporated by reference in literary composition.
Description of reference numerals
1:System
2:Network
100:Information processor
101:Storage part
102:Card information acquisition unit
103:External information acquisition unit
104:Storage part
105:Complete level calculation portion
106:Inquire-receive portion
107:Identification part
108:Output section
151:Employee information
152:Employee's historical information
153:Organizational information
154:Complete horizontal information
200:Business card reading device
300:Information provider unit
Prior art literature
[patent document]
[patent document 1] Japanese Laid-Open Patent Publication No.2003-296353
[patent document 2] Japanese Laid-Open Patent Publication No.2012-049906

Claims (13)

1. a kind of information processor, described information processing meanss include in information processing system, and described processing system includes Via the interconnective business card reading device of network and described information processing meanss, described information processing meanss include:
Memory cell, is passed through to read the personnel belonging to each department acquired in business card by described business card reading device for storage Information, and in tissue included one or more departments information;
Acquiring unit, for from the medium in addition to business card, obtaining the letter of the personnel of each department belonging to included in tissue Breath;
Recognition unit, for the personal information acquired in from described acquiring unit, identifies the people not stored in described memory cell Member's information;And
Output unit, for exporting the personal information identifying.
2. information processor according to claim 1,
Wherein said recognition unit is used for the information of each personnel acquired in from described acquiring unit, identifies described memory cell In the personal information that do not store, and the department information of this personnel.
3. information processor according to claim 1,
Wherein said output unit is used for exporting the information of the personnel that described recognition unit identified or department respectively, and described Recognition unit from predetermined one or more departments unidentified go out personnel or department information.
4. information processor according to claim 1,
Wherein said output unit is for projecting the information of the personnel that described recognition unit is identified or department.
5. information processor according to claim 1, further includes:
Complete level calculation unit, for the level of completing is calculated based on department's quantity and business card receive information, department therein Including the department under predetermined higher level department and higher level department, described business card receive information with belong to higher level department or The personnel of multiple departments are relevant, and the described business card quantity completing acquired in level instruction accounts for the ratio of the scale of predetermined department.
6. information processor according to claim 1, further includes:
Updating block, for updating the information of the personnel being stored in described memory cell and the information of one or more department;
Wherein said acquiring unit is used for obtaining further the included information of one or more departments and personnel in tissue Information, and
Wherein said updating block, based on the personal information acquired in described acquiring unit and department information, updates described storage single The information of personnel being stored in unit and the information of department.
7. information processor according to claim 1,
The personal information that wherein said output unit is exported is the information of the predetermined director of one or more departments.
8. information processor according to claim 1, further includes:
Receiving unit, for receiving inquiry from user,
Wherein said recognition unit be used for identification related to the subordinate relation of user one or multiple departments.
9. information processor according to claim 1,
Medium wherein in addition to business card includes storing for the information of investor and the paper delivery medium of personal information or electronic media.
10. information processor according to claim 1,
Wherein when the medium in addition to business card is paper delivery medium, described acquiring unit is used for obtaining is led to by described business card reading device Cross personal information and the department information reading obtained by described paper delivery medium.
11. information processors according to claim 1,
Wherein said memory cell is used for making of usage cycles based on described information processing meanss or described business card reading device With the cycle, store the information of cost of use further, and
Wherein said output unit is used for exporting the information of described cost of use.
Information processing method performed by a kind of 12. information processors, described information processing meanss are included in information processing system In system, described information processing system is included via the interconnective business card reading device of network and described information processing meanss, institute The method of stating includes:
Storing step, storage is passed through to read the letter of the personnel belonging to each department acquired in business card by described business card reading device The information of included one or more departments in breath, and tissue;
Obtaining step, from the medium in addition to business card, obtains the information of the personnel of each department belonging to included in tissue;
Identification step, acquired personal information from described obtaining step, identify the personnel not stored in described storing step Information;And
Output step, exports the personal information identifying.
A kind of 13. information processing systems, including:
Business card reading device;And
Information processor, described information processing meanss via network connection to described business card reading device,
Wherein said business card reading device includes:
Reading unit, for reading business card, and
Wherein said information processor includes:
Memory cell, is passed through to read the personnel belonging to each department acquired in business card by described business card reading device for storage Information, and in tissue included one or more departments information;
Acquiring unit, for from except the medium in addition to business card, obtaining the personnel of each department belonging to included in tissue Information;
Recognition unit, for the personal information acquired in from described acquiring unit, identifies the people not stored in described memory cell Member's information;And
Output unit, for exporting the personal information identifying.
CN201580028702.3A 2014-07-11 2015-06-09 Information processing apparatus, information processing method, and information processing system Pending CN106462811A (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
JP2014-143238 2014-07-11
JP2014143238A JP6299498B2 (en) 2014-06-02 2014-07-11 Information processing apparatus, program, method, and information processing system
PCT/IB2015/000885 WO2015185985A1 (en) 2014-06-02 2015-06-09 Information processing apparatus, information processing method, and information processing system

Publications (1)

Publication Number Publication Date
CN106462811A true CN106462811A (en) 2017-02-22

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Country Link
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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113780967A (en) * 2020-11-16 2021-12-10 北京沃东天骏信息技术有限公司 Information tracing method and device

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5826263A (en) * 1993-05-18 1998-10-20 Seiko Epson Corporation Data management, display, and retrieval system for a hierarchical collection
US20120257786A1 (en) * 2011-04-06 2012-10-11 The Dun & Bradstreet Corporation Creating a detailed contact record from a digital image of a business card and associated company data

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5826263A (en) * 1993-05-18 1998-10-20 Seiko Epson Corporation Data management, display, and retrieval system for a hierarchical collection
US20120257786A1 (en) * 2011-04-06 2012-10-11 The Dun & Bradstreet Corporation Creating a detailed contact record from a digital image of a business card and associated company data

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113780967A (en) * 2020-11-16 2021-12-10 北京沃东天骏信息技术有限公司 Information tracing method and device

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Application publication date: 20170222