CN106408090A - Monitoring equipment mounting service system and method - Google Patents
Monitoring equipment mounting service system and method Download PDFInfo
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- CN106408090A CN106408090A CN201610744393.6A CN201610744393A CN106408090A CN 106408090 A CN106408090 A CN 106408090A CN 201610744393 A CN201610744393 A CN 201610744393A CN 106408090 A CN106408090 A CN 106408090A
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- information
- service provider
- monitoring device
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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Abstract
The invention discloses a monitoring equipment mounting service system and a method. The system comprises a terminal and a server, wherein the terminal is used for receiving the identifier information of to-be-queried monitoring equipment inputted by users and sending the identifier information to the server, the server is used for receiving the identifier information, querying the mounting service provider information of the monitoring equipment corresponding to the identifier information from the pre-stored at least one monitoring equipment mounting service provider information according to the identifier information and returning the mounting service provider information if queried, and the terminal is further used for receiving and displaying the mounting service provider information returned by the server. According to the system, the users have no need to collect the large-scale complex different mounting service provider information by themselves, the users only need to input query conditions, local service providers can be rapidly and automatically searched, cost is saved, and mounting service contact can be conveniently and rapidly carried out.
Description
Technical field
The present invention relates to monitoring equipment field is and in particular to a kind of monitoring device installs service system and method.
Background technology
The construction and installation of monitoring device (as monitoring camera, CCTV camera etc.) are denounced by people always, and client cannot lead
Move and know locally-installed service provider, contact is stranded to be serviced it is impossible to select most suitable installation service provider to carry out installation.And lead at present
The mode wanted is to take line under type, that is, client actively service provider is installed in contact, such user needs voluntarily to collect a lot very multiple
Miscellaneous different installation service provider information, leads to user to find time of local service business and contact expense cost it has not been convenient to fast
Carry out the service of installing promptly.
In addition, for itself indefinite user of their location information, user does not know oneself, and which this looks for install service provider,
CONTACT SEVICER is needed to carry out very inconvenient during installation service.
Content of the invention
It is an object of the invention to the above-mentioned deficiency in the presence of overcoming prior art, provide and a kind of facilitate user quickly
Carry out the service of installing, the monitoring device reducing expense cost installs service system and method.
In order to realize foregoing invention purpose, the technical solution used in the present invention is:
A kind of monitoring device installs service system, including terminal server:
Described terminal is used for the identification information of the monitoring device to be checked of receiving user's input, and described identification information is sent
To described server;
Described server is used for receiving described identification information, according to described identification information from least one prison prestoring
Control equipment installs the installation service provider information inquiring about the monitoring device corresponding with described identification information in service provider's information, if finding
Then return described installation service provider information;
Described terminal is additionally operable to receive the described installation service provider information of described server return and show.
Preferably, described server includes:
Memory element, installs service provider's information for storing at least one monitoring device described;
Receiving unit, for receiving described identification information;
Query unit, for the described identification information being exported according to described receiving unit, stores from described memory element
At least one monitoring device the installation service inquiring about the monitoring device corresponding with described identification information in service provider information is installed
Business's information, if finding, returns described installation service provider information;
Transmitting element, for receiving the described installation service provider information of output after described query unit inquiry, by described peace
Dress service provider information is sent to described terminal.
Preferably, described terminal includes:
Input block, for the identification information of the monitoring device to be checked of receiving user's input;
Transmit-Receive Unit, the described identification information for receiving described input block is sent to described server, and/
Or, receiving the described installation service provider information that described server returns.
Preferably, described terminal also includes:
Positioning unit, for positioning the geographical position that described terminal is presently in;
The described terminal that described Transmit-Receive Unit is additionally operable to navigate to described positioning unit is presently in geographical location information
It is sent to described server;
Described server is additionally operable to receive described geographical location information, according to described geographical location information from prestoring
At least one monitoring device installs the installation clothes inquiring about monitoring device corresponding with described geographical location information in service provider's information
Business business's information, if finding, returns installation service provider corresponding with described geographical location information information.
Preferably, described terminal is mobile terminal, and described mobile terminal includes panel computer, mobile phone, IPad, PAD wherein
One of.
The present invention also provides a kind of monitoring device to install method of servicing, including:
The identification information of the monitoring device to be checked that receive user is inputted by terminal;
Inquiry and institute service provider's information are installed from least one monitoring device prestoring according to described identification information
Stating the installation service provider information of monitoring device corresponding to identification information, if finding, returning described installation service provider information to use
Family.
Preferably, this monitoring device is installed method of servicing and is also included:
Position the geographical position that described terminal is presently in;
Installed service provider's information from least one monitoring device prestoring according to described geographical location information and inquire about
The installation service provider information of monitoring device corresponding with described geographical location information, if finding, returns and described geographical position letter
Breath corresponding installation service provider information.
Preferably, described terminal is mobile terminal, and described mobile terminal includes panel computer, mobile phone, IPad, PAD wherein
One of.
Compared with prior art, beneficial effects of the present invention:
Pass through the identification information of the monitoring device to be checked of terminal receiving user's input, by described identification information in the present invention
It is sent to server, server installs service provider's information according to described identification information from least one monitoring device prestoring
The installation service provider information of the middle inquiry monitoring device corresponding with described identification information, if finding, returns described installation service provider
Information, terminal receives the described installation service provider information of described server return and shows.Service provider's information is installed prestore
On the server it is not necessary to user voluntarily collects much very complicated different installation service provider information, user only need to be by eventually
End input inquiry condition, fast automatic can find local service business, save expense cost, can conveniently and efficiently carry out contact and install
Service.In a preferred version, the present invention can positioning terminal be the geographical position that user is presently in, according to described geography position
Put the installation service provider information of information inquiry monitoring device corresponding with described geographical location information, so for residing for itself
The indefinite user of area's information, can facilitate its quick CONTACT SEVICER to carry out the service of installing, very simple and convenient.
Brief description:
Fig. 1 is that the monitoring device in the embodiment of the present invention installs service system schematic diagram.
Fig. 2 is that the monitoring device in the embodiment of the present invention installs screening search schematic diagram when service system works.
Specific embodiment
With reference to specific embodiment, the present invention is described in further detail.But this should not be interpreted as the present invention
The scope of above-mentioned theme is only limitted to below example, all models belonging to the present invention based on the technology that present invention is realized
Enclose.
A kind of monitoring device as shown in Figure 1 installs service system, including terminal server:Described terminal is used for receiving
The identification information of the monitoring device to be checked of user input, described identification information is sent to described server;Described server
For receiving described identification information, service provider's letter is installed from least one monitoring device prestoring according to described identification information
Inquire about the installation service provider information of the monitoring device corresponding with described identification information in breath, if finding, returning described installation and servicing
Business's information;Described terminal is additionally operable to receive the described installation service provider information of described server return and show.
Pass through the identification information of the monitoring device to be checked of terminal receiving user's input, by described identification information in the present invention
It is sent to server, server installs service provider's information according to described identification information from least one monitoring device prestoring
The installation service provider information of the middle inquiry monitoring device corresponding with described identification information, if finding, returns described installation service provider
Information, terminal receives the described installation service provider information of described server return and shows.Service provider's information is installed prestore
On the server it is not necessary to user voluntarily collects much very complicated different installation service provider information, user only need to be by eventually
End input inquiry condition, fast automatic can find local service business, save expense cost, can conveniently and efficiently carry out contact and install
Service.
Specifically, described server includes:Memory element, installs service provider for storing at least one monitoring device described
Information;Receiving unit, for receiving described identification information;Query unit, for the described mark being exported according to described receiving unit
Knowledge information, from described memory element, at least one monitoring device of storage installs inquiry and described mark letter in service provider's information
Ceasing the installation service provider information of corresponding monitoring device, if finding, returning described installation service provider information;And transmitting element,
For receiving the described installation service provider information of output after described query unit inquiry, described installation service provider information is sent to
Described terminal.
Described terminal includes:Input block, for the identification information of the monitoring device to be checked of receiving user's input;Transmitting-receiving
Unit, the described identification information for receiving described input block is sent to described server, and/or, receive described clothes
The described installation service provider information that business device returns.
Preferably, described terminal also includes:Positioning unit, for positioning the geographical position that described terminal is presently in;Institute
State the described terminal that Transmit-Receive Unit is additionally operable to navigate to described positioning unit be presently in geographical location information be sent to described
Server;Described server is additionally operable to receive described geographical location information, according to described geographical location information from prestoring
At least one monitoring device installs the installation clothes inquiring about monitoring device corresponding with described geographical location information in service provider's information
Business business's information, if finding, returns installation service provider corresponding with described geographical location information information.
The present invention can positioning terminal be further the geographical position that user is presently in, according to described geographical location information
Inquire about the installation service provider information of monitoring device corresponding with described geographical location information, so for itself their location information
Indefinite user, can facilitate its quick CONTACT SEVICER to carry out the service of installing, very simple and convenient.
Preferably, described terminal is mobile terminal, and described mobile terminal includes panel computer, mobile phone, IPad, PAD wherein
One of.
With reference to a specific embodiment, the present invention is described.Present system embodiment be based on .NET exploitation it is intended to side
Toilet monitoring device in need installs the user of service, and user only needs to simple operationss and (selects screening conditions, input distributor's letter
Breath, such as dealer name, contact name and phone, director's title and phone etc., or counted according to user ip using program
The area calculating scans for, you can looks for most suitable service provider and is serviced, and provides a kind of convenient service of installing to realize
Mode, the convenient and swift any user meeting all installation requirements.
The present invention does not need user voluntarily to collect much very complicated service provider's information, without client's actively contact service
Business, for user indefinite to regional information, there is provided " current locale " scans for function, user only needs the simple operationss to be
Can, for a user, both saved time and the contact expense finding local service business, and can conveniently and efficiently have been installed again
Service, and can also be to installation results evaluation and right-safeguarding etc..
Concrete operating principle process during present system work is as follows:
Step 1:Select appropriate services business, User logs in platform, designated area screening can be carried out, can arrange in pairs or groups multiple simultaneously
(such as camera type, installs way, and price sorts, and distributor's prestige sorts for screening, sort criteria), regional information is failed to understand
True user, there is provided " current locale " function of search, user only need to send corresponding instruction, you can automatically switch back into user and be located
Area, only needs simple operationss, just can search out most suitable service provider.Such as click on " current locale ", Automatic Program is screened
Go out the distributor being currently located area, user selects suitable distributor, and click on " buying immediately ", fill in associated contact information
Operating process can be completed.
Specifically, referring to Fig. 2, search screening detailed annotation is as follows:1. service provider's information inquiry, including service provider's title, contacts
People's title phone and director's title phone;2. information on services includes distinguishing part, such as COS, services way
And whether Fast Installation;3. overall keyword rank includes service price, and the overall prestige of service provider, and this prestige is root
According to user, the service of service provider is scored, the active degree of service provider, service provider is to the follow-up record of client and service provider's quilt
Depending on the informixs such as collection.By comprehensive search on this, guarantee to provide top quality service provider as far as possible.
Step 2:After step payment finishes, now user can check order situation, and service provider can receive order and carry simultaneously
Wake up, subsequent service provider can actively contact client and confirm specific installation matters.
Step 3:After service provider contact client, you can carry out on-siteing install service, client only needs to wait service provider and is
Can.
Step 4.1:After service provider installs, client can comment to service provider according to the actual effect installed
Valency, satisfied then determination is paid the bill.
Step 4.2:Service finishes, if dissatisfied, can not pay the bill, and directly carries out right-safeguarding or reimbursement operation, this
When service provider contact client solve, or customer service intervention;
Step 5:Complete whole flow process.
Legacy user needs the service of installing, and can be understood by network, be introduced by friend, by other approach etc., but
This is all to need telephone expenses manpower, material resources and financial resources, and this is also only the contact stage, but this mode does not ensure that to be related to
Service provider is optimum, but by this mode of the present invention, user only needs to simple operationss (searching order etc.), you can select
Optimal service business, that is, reduce contact and brought unnecessary expense, also ensure that the quality of service provider.
The embodiment of the present invention also provides a kind of monitoring device to install method of servicing, and system shown in Fig. 1 for the method is for carrying
Body executes, and comprises the following steps:
The identification information of the monitoring device to be checked that receive user is inputted by terminal;
Inquiry and institute service provider's information are installed from least one monitoring device prestoring according to described identification information
Stating the installation service provider information of monitoring device corresponding to identification information, if finding, returning described installation service provider information to use
Family.
Preferably, this monitoring device is installed method of servicing and is also included:
Position the geographical position that described terminal is presently in;
Installed service provider's information from least one monitoring device prestoring according to described geographical location information and inquire about
The installation service provider information of monitoring device corresponding with described geographical location information, if finding, returns and described geographical position letter
Breath corresponding installation service provider information.
Preferably, described terminal is mobile terminal, and described mobile terminal includes panel computer, mobile phone, IPad, PAD wherein
One of.It should be noted that, the method embodiment is corresponded with said system embodiment, specifically can be referring to the phase of previous embodiment
Close description, no longer describe in detail herein.
The present invention does not need user voluntarily to collect much very complicated service provider's information, without client's actively contact service
Business, for user indefinite to regional information, additionally provides " current locale " and scans for function, i.e. positioning user geography position
Confidence breath and then acquisition corresponding installation service provider information, user only needs simple operationss, for a user, both saved
Find time and the contact expense of local service business, can conveniently and efficiently carry out the service of installing again, and can also be to installation results
Evaluation and right-safeguarding etc..
Using the present invention, mobility is strong, has network;Stability is strong, and purchase can be made house calls;Property is strong after sale, full
Meaning is paid the bill again.So can not only at utmost reduce the cost of user, and a specification work can be played to installing service market
With.
Above in conjunction with accompanying drawing, the specific embodiment of the present invention is described in detail, but the present invention has been not restricted to
State embodiment, in the case of the spirit and scope without departing from claims hereof, those skilled in the art can make
Go out various modifications or retrofit.
Claims (8)
1. a kind of monitoring device installs service system it is characterised in that including terminal server:
Described terminal is used for the identification information of the monitoring device to be checked of receiving user's input, and described identification information is sent to institute
State server;
Described server is used for receiving described identification information, is set from least one monitoring prestoring according to described identification information
The standby installation service provider information installing the inquiry monitoring device corresponding with described identification information in service provider's information, if finding, returns
Return described installation service provider information;
Described terminal is additionally operable to receive the described installation service provider information of described server return and show.
2. monitoring device according to claim 1 installs service system it is characterised in that described server includes:
Memory element, installs service provider's information for storing at least one monitoring device described;
Receiving unit, for receiving described identification information;
Query unit, for the described identification information being exported according to described receiving unit, from described memory element storage to
A few monitoring device installs the installation service provider letter inquiring about the monitoring device corresponding with described identification information in service provider's information
Breath, if finding, returns described installation service provider information;
Transmitting element, for receiving the described installation service provider information of output after described query unit inquiry, installs clothes by described
Business business's information is sent to described terminal.
3. monitoring device according to claim 1 and 2 installs service system it is characterised in that described terminal includes:
Input block, for the identification information of the monitoring device to be checked of receiving user's input;
Transmit-Receive Unit, the described identification information for receiving described input block is sent to described server, and/or, connect
Receive the described installation service provider information that described server returns.
4. monitoring device according to claim 3 installs service system it is characterised in that described terminal also includes:
Positioning unit, for positioning the geographical position that described terminal is presently in;
The described terminal that described Transmit-Receive Unit is additionally operable to navigate to described positioning unit is presently in geographical location information and sends
To described server;
Described server is additionally operable to receive described geographical location information, according to described geographical location information from prestoring at least
One monitoring device installs the installation service provider inquiring about monitoring device corresponding with described geographical location information in service provider's information
Information, if finding, returns installation service provider corresponding with described geographical location information information.
5. monitoring device according to claim 4 installs service system it is characterised in that described terminal is mobile terminal,
Described mobile terminal includes one of panel computer, mobile phone, IPad, PAD.
6. a kind of monitoring device installs method of servicing it is characterised in that including:
The identification information of the monitoring device to be checked that receive user is inputted by terminal;
Inquiry and described mark service provider's information are installed from least one monitoring device prestoring according to described identification information
The installation service provider information of the corresponding monitoring device of knowledge information, if finding, returns described installation service provider information to user.
7. monitoring device according to claim 6 installs method of servicing it is characterised in that also including:
Position the geographical position that described terminal is presently in;
Inquiry and institute service provider's information are installed from least one monitoring device prestoring according to described geographical location information
Stating the installation service provider information of the corresponding monitoring device of geographical location information, if finding, returning and described geographical location information pair
The installation service provider information answered.
8. monitoring device according to claim 7 installs method of servicing it is characterised in that described terminal is mobile terminal,
Described mobile terminal includes one of panel computer, mobile phone, IPad, PAD.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
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CN201610744393.6A CN106408090A (en) | 2016-08-26 | 2016-08-26 | Monitoring equipment mounting service system and method |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
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CN201610744393.6A CN106408090A (en) | 2016-08-26 | 2016-08-26 | Monitoring equipment mounting service system and method |
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CN106408090A true CN106408090A (en) | 2017-02-15 |
Family
ID=58002313
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CN201610744393.6A Pending CN106408090A (en) | 2016-08-26 | 2016-08-26 | Monitoring equipment mounting service system and method |
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Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
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CN110636605A (en) * | 2018-05-31 | 2019-12-31 | 连尚(新昌)网络科技有限公司 | User positioning method, apparatus and medium |
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CN101276280A (en) * | 2007-03-27 | 2008-10-01 | 旭达电脑(昆山)有限公司 | Computer remote after-sale service system and method |
CN101847224A (en) * | 2009-03-26 | 2010-09-29 | 杜卓 | Method, navigation, system and server for realizing service ordering by network |
CN105373953A (en) * | 2015-11-27 | 2016-03-02 | 四川诚品电子商务有限公司 | Door-to-door maintenance service trading system |
CN105844483A (en) * | 2016-04-19 | 2016-08-10 | 乐视控股(北京)有限公司 | After-sales service application generation method and device |
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2016
- 2016-08-26 CN CN201610744393.6A patent/CN106408090A/en active Pending
Patent Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
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CN1881249A (en) * | 2005-06-17 | 2006-12-20 | 海尔集团公司 | Computerized system for mobile customer service |
CN101276280A (en) * | 2007-03-27 | 2008-10-01 | 旭达电脑(昆山)有限公司 | Computer remote after-sale service system and method |
CN101847224A (en) * | 2009-03-26 | 2010-09-29 | 杜卓 | Method, navigation, system and server for realizing service ordering by network |
CN105373953A (en) * | 2015-11-27 | 2016-03-02 | 四川诚品电子商务有限公司 | Door-to-door maintenance service trading system |
CN105844483A (en) * | 2016-04-19 | 2016-08-10 | 乐视控股(北京)有限公司 | After-sales service application generation method and device |
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CN110636605A (en) * | 2018-05-31 | 2019-12-31 | 连尚(新昌)网络科技有限公司 | User positioning method, apparatus and medium |
CN110636605B (en) * | 2018-05-31 | 2022-09-23 | 上海尚往网络科技有限公司 | User positioning method, apparatus and medium |
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Application publication date: 20170215 |