CN106355526A - Order-sending processing device, system and method - Google Patents
Order-sending processing device, system and method Download PDFInfo
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- CN106355526A CN106355526A CN201610841239.0A CN201610841239A CN106355526A CN 106355526 A CN106355526 A CN 106355526A CN 201610841239 A CN201610841239 A CN 201610841239A CN 106355526 A CN106355526 A CN 106355526A
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- 230000010365 information processing Effects 0.000 claims abstract description 15
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- 230000008569 process Effects 0.000 claims description 38
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Abstract
The invention provides an order-sending processing device, system and method. The order-sending processing device comprises an information storage unit, a first information interaction unit, an information processing unit and a second information interaction unit, wherein the information storage unit is used for storing the attribute information of at least one decoration party; the first information interaction unit is used for receiving the decoration requirement information and corresponding position information, input by a user, of a to-be-decorated house and transmitting the decoration requirement information and corresponding position information to the information processing unit; the information processing unit is used for calculating the index value of each decoration party according to the corresponding position information of the to-be-decorated house and the attribute information of each decoration party, ranking the decoration parties according to the index values and the decoration requirement information to generate a decoration list and transmitting the decoration list to the second information interaction unit; the second information interaction unit is used for receiving the decoration list and transmits the decoration requirement information to the decoration parties in the decoration list. By the order-sending processing device, the matching degree of the to-be-decorated house and the decoration parties can be increased effectively.
Description
Technical field
The present invention relates to field of computer technology, particularly to a kind of distribute leaflets processing meanss, system and method.
Background technology
With the fast development of real estate industry, also drive the fast development of corresponding repairs profession.Therefore on market
Occur in that numerous finishing sides that finishing service can be provided.
At present, determine that the distribute leaflets mode of finishing side is mainly, owner provides after the relevant information of decorating house, then
According to the positional information of decorating house, determine and initial point is set to orientation to be fitted up, with distance as foundation, determine in certain limit
All finishing sides information, and the information of all finishing sides is all supplied to owner, true according to the needs of oneself by owner
Fixed final finishing side, the selection of finishing side fully relies on the subjective judgment of owner to determine.
Therefore, existing this distribute leaflets mode, often results in and treats that decorating house is relatively low with the matching degree of finishing side.
Content of the invention
Embodiments provide a kind of distribute leaflets processing meanss, system and method, in order to improve treat decorating house with
The matching degree of finishing side.
In a first aspect, embodiments providing a kind of distribute leaflets processing meanss, this device includes:
Information memory cell, first information interactive unit, information process unit and the second information exchange unit, wherein,
Described information memory element, for storing at least one finishing side's attribute information;
Described first information interactive unit, for finishing require information and the correspondence for the treatment of decorating house of receiving user's input
Positional information, be sent to described information processing unit;
Described information processing unit, treats the corresponding position of decorating house for send according to described first information interactive unit
Confidence breath and each finishing side's attribute information of described information memory element storage, calculate the desired value of each finishing side,
And the finishing require information according to described desired value and the transmission of described first information interactive unit, each finishing side described is arranged
Sequence, generates finishing list, and described finishing list is sent to described second information exchange unit;
Described second information exchange unit, for receiving finishing list, and described finishing require information is sent to described
Finishing side in finishing list.
Preferably,
Described information processing unit, is used for:
According to following first computing formula, calculate the desired value of each finishing side;
First computing formula:
Wherein, tjCharacterize the desired value of finishing side j;α1Characterize finishing side's weight;α2Sign treats decorating house position weight;
β1Characterize the customer evaluation weight of finishing side j;β2Characterize the professional ability weight of finishing side j;kxjThe evaluation characterizing finishing side j refers to
Mark x corresponding index constant;wxjCharacterize the corresponding evaluation score of evaluation index x that the attribute information of finishing side j comprises;ryjTable
Levy the professional ability index y corresponding index constant of finishing side j;syjCharacterize the professional ability that the attribute information of finishing side j comprises
The corresponding evaluation score of index y;ljCharacterize finishing side j position and treat the distance between decorating house position.
Preferably,
Described information processing unit, is further used for:
Require to arrange corresponding indication range for each finishing;
The finishing require information treating decorating house being sent according to described information interactive unit, treats decorating house described in determination
Finishing require information corresponding target indicator scope;
In the desired value of each finishing side, search and belong to the target indicator value of described target indicator scope and described mesh
The mark corresponding finishing side of desired value;
According to described target indicator value, to described target indicator value, corresponding finishing side is ranked up, and generates finishing list.
Preferably, above-mentioned distribute leaflets processing meanss, further include:
Rule setting unit, wherein,
Described rule setting unit, for arranging at least one distribute leaflets rule, and the described at least one distribute leaflets by setting
Rule is sent to described first information interactive unit;
Described first information interactive unit, is further used for receiving the described at least one of described rule setting unit setting
Distribute leaflets rule, and described target distribute leaflets rule is sent to described second information exchange unit;
Described second information exchange unit, for receiving the described target distribute leaflets rule that described first information interactive unit sends
Then, when described target distribute leaflets rule is for specifying target finishing side, directly the described finishing require information treating decorating house is sent out
Give described target finishing side;When described target distribute leaflets rule is sent for robbing, by the described finishing require information treating decorating house
It is sent simultaneously to the finishing side in described finishing list;When described target distribute leaflets rule is for preferentially distribute leaflets, wait to fit up by described
The finishing require information order in house is sent to the finishing side in described finishing list.
Preferably, above-mentioned distribute leaflets processing meanss, further include:
Monitoring means and updating block;Wherein,
Described monitoring means, for monitoring the current finishing side attribute information of outside input, and work as described in monitoring
Front finishing side attribute information is sent to described updating block;
Described updating block, for receiving the described current finishing side attribute information that described monitoring means send, and in institute
State and in information memory cell, search whether there is the mesh consistent with the name character string that described current finishing side attribute information comprises
Mark finishing side attribute information, if it is, the character string that described current finishing side attribute information is comprised is fitted up with described target
The character string that square attribute information comprises is contrasted, and determines difference character string, and utilizes described current finishing side attribute information bag
The character string containing, is replaced to difference character string;Otherwise, described current finishing side attribute information is sent to described information to deposit
Storage unit;
Described information memory element, is further used for receiving the described current finishing side attribute letter that described updating block sends
Breath, and stored.
Preferably,
Described information interactive unit, is further used for:
When receiving the distribute leaflets failure information of each of described finishing list finishing side's feedback, generate customer service and process
Instruction, and described customer service process instruction and described finishing list are sent to the customer side of outside.
Second aspect, embodiments provides a kind of distribute leaflets processing system, and this system includes:
At least one first client, at least one second client and any of the above-described described distribute leaflets processing meanss;
In at least one first client described, each first client, to be installed for receiving user's input is repaired the house
The finishing require information in room and corresponding positional information;
In at least one second client described, each second client, send out for receiving described distribute leaflets processing meanss
The described finishing require information sent.
Preferably, above-mentioned distribute leaflets processing system, further includes:
Customer side, for receiving customer service process instruction and the described finishing list that described distribute leaflets processing meanss send, and root
According to customer service process instruction, export customer service intervention and remind and described finishing list.
The third aspect, embodiments provides a kind of distribute leaflets processing method, and the method includes:
Store at least one finishing side's attribute information;
Receiving user's input treat the finishing require information of decorating house and corresponding positional information;
Treat the corresponding positional information of decorating house and each finishing side attribute information according to described, calculate each finishing
The desired value of side, and the desired value according to finishing side each described and the described finishing require information treating decorating house, to institute
State the sequence of each finishing side, generate finishing list;
Described finishing require information is sent to the finishing side in described finishing list.
Preferably,
The described desired value calculating each finishing side, comprising:
According to following first computing formula, calculate the desired value of each finishing side;
First computing formula:
Wherein, tjCharacterize the desired value of finishing side j;α1Characterize finishing side's weight;α2Sign treats decorating house position weight;
β1Characterize the customer evaluation weight of finishing side j;β2Characterize the professional ability weight of finishing side j;kxjThe evaluation characterizing finishing side j refers to
Mark x corresponding index constant;wxjCharacterize the corresponding evaluation score of evaluation index x that the attribute information of finishing side j comprises;ryjTable
Levy the professional ability index y corresponding index constant of finishing side j;syjCharacterize the professional ability that the attribute information of finishing side j comprises
The corresponding evaluation score of index y;ljCharacterize finishing side j position and treat the distance between decorating house position.
Preferably,
The described desired value according to finishing side each described and the described finishing require information treating decorating house, to described
Each finishing side sorts, and generates finishing list, comprising:
Require to arrange corresponding indication range for each finishing;
According to the described finishing require information treating decorating house, described in determination, treat that the finishing require information of decorating house corresponds to
Target indicator scope;
In the desired value of each finishing side, search and belong to the target indicator value of described target indicator scope and described mesh
The mark corresponding finishing side of desired value;
According to described target indicator value, to described target indicator value, corresponding finishing side is ranked up, and generates finishing list.
It can be seen that, embodiments provide a kind of distribute leaflets processing meanss, system and method, by information process unit,
Received according to information exchange unit and send treat the corresponding positional information of decorating house and described information memory element storage
Each finishing side's attribute information, calculates the desired value of each finishing side, and according to described desired value and described information interaction
The finishing require information treating decorating house that unit sends, sorts to each finishing side described, generates finishing list, and passes through
Described finishing require information is sent to the finishing side in described finishing list by described information interactive unit.The present invention only will be to be installed
The information in room of repairing the house is sent in the finishing list of generation and has the finishing side of ordering relation, due to each of finishing list
Finishing side is all the desired value and the finishing require information treating finishing side according to each finishing side, comprehensively determines, therefore
The matching degree treating decorating house and finishing side can be effectively improved.
Brief description
In order to be illustrated more clearly that the embodiment of the present invention or technical scheme of the prior art, below will be to embodiment or existing
Have technology description in required use accompanying drawing be briefly described it should be apparent that, drawings in the following description are the present invention
Some embodiments, for those of ordinary skill in the art, on the premise of not paying creative work, can also basis
These accompanying drawings obtain other accompanying drawings.
Fig. 1 is a kind of structural representation of distribute leaflets device that one embodiment of the invention provides;
Fig. 2 is a kind of structural representation of distribute leaflets device that another embodiment of the present invention provides;
Fig. 3 is a kind of structural representation of distribute leaflets device that another embodiment of the present invention provides;
Fig. 4 is a kind of structural representation of distribute leaflets system that one embodiment of the invention provides;
Fig. 5 is a kind of structural representation of distribute leaflets system that another embodiment of the present invention provides;
Fig. 6 is a kind of flow chart of distribute leaflets method that one embodiment of the invention provides;
Fig. 7 is a kind of flow chart of distribute leaflets method that another embodiment of the present invention provides;
Fig. 8 is the flow process of finishing side's attribute update method in a kind of distribute leaflets method that another embodiment of the present invention provides
Figure.
Specific embodiment
Purpose, technical scheme and advantage for making the embodiment of the present invention are clearer, below in conjunction with the embodiment of the present invention
In accompanying drawing, the technical scheme in the embodiment of the present invention is clearly and completely described it is clear that described embodiment is
The a part of embodiment of the present invention, rather than whole embodiments, based on the embodiment in the present invention, those of ordinary skill in the art
The every other embodiment being obtained on the premise of not making creative work, broadly falls into the scope of protection of the invention.
As shown in figure 1, embodiments providing a kind of distribute leaflets processing meanss, this device may include that
Information memory cell 101, for storing at least one finishing side's attribute information;
First information interactive unit 102, for finishing require information and the correspondence for the treatment of decorating house of receiving user's input
Positional information, be sent to described information processing unit 103;
For send according to described first information interactive unit 102, information process unit 103, treats that decorating house is corresponding
Positional information and each finishing side's attribute information of described information memory element storage, calculate the index of each finishing side
Value, and the finishing require information sending according to described desired value and described first information interactive unit 102, to each dress described
The side's of repairing sequence, generates finishing list, and described finishing list is sent to described second information exchange unit 104;
Second information exchange unit 104, for receiving finishing list, and described finishing require information is sent to described dress
Repair the finishing side in list.
According to above-described embodiment, by information process unit, received according to information exchange unit and send to be installed repairs the house
The corresponding positional information in room and each finishing side's attribute information of described information memory element storage, calculate each finishing side
Desired value, and the finishing require information treating decorating house sending according to described desired value and described information interactive unit, right
Each finishing side described sequence, generates finishing list, and is sent out described finishing require information by described information interactive unit
Give the finishing side in described finishing list.The information treating decorating house is only sent in the finishing list of generation by the present invention to be had
There is the finishing side of ordering relation, because finishing each of list finishing side is all desired value according to each finishing side and treat
The finishing require information of finishing side, comprehensively determines, therefore, it is possible to effectively improve treat decorating house and finishing side
Degree of joining.
In another embodiment, according to treating the corresponding positional information of decorating house, and information storage unit
Each finishing side's attribute information of middle storage, calculates the desired value of each finishing side, comprising:
Described information processing unit 103, is used for:
According to following formula (1), calculate the desired value of each finishing side;
Wherein, tjCharacterize the desired value of finishing side j;α1Characterize finishing side's weight;α2Sign treats decorating house position weight;
β1Characterize the customer evaluation weight of finishing side j;β2Characterize the professional ability weight of finishing side j;kxjThe evaluation characterizing finishing side j refers to
Mark x corresponding index constant;wxjCharacterize the corresponding evaluation score of evaluation index x that the attribute information of finishing side j comprises;ryjTable
Levy the professional ability index y corresponding index constant of finishing side j;syjCharacterize the professional ability that the attribute information of finishing side j comprises
The corresponding evaluation score of index y;ljCharacterize finishing side j position and treat the distance between decorating house position.
Each finishing side's attribute information, the evaluation index information including finishing side and the professional ability information of finishing side.
Wherein,
The evaluation index information of described finishing side, comprising: the work quality of finishing side, the service price of finishing side, finishing
Any one or more in the construction duration of the working attitude of side, the speed of application of finishing side and finishing side, and commented according to each
The corresponding evaluation score of valency index and evaluation index corresponding index constant, calculate the customer evaluation desired value of finishing side.
The professional ability information of described finishing side, comprising: the quantity of received orders of finishing side, the response speed of finishing side's order,
The repentant odd number amount of finishing side, the complained number of times of finishing side, the work quality of finishing side, the service price of finishing side and finishing side
Speed of application in any one or more, and according to each corresponding evaluation score of professional ability index and professional ability index
Corresponding index constant, calculates the professional ability desired value of finishing side.
Customer evaluation desired value according to described finishing side and the professional ability desired value of described finishing side, and described dress
The customer evaluation desired value corresponding customer evaluation weight of the side of repairing, and the corresponding business of professional ability desired value of described finishing side
Ability weight, calculates a comprehensive index value of the corresponding customer evaluation in finishing side and professional ability.
Then, a comprehensive index value further according to the corresponding customer evaluation in described finishing side and professional ability and institute of finishing side
Place position and treat the distance between decorating house position, and one of the correspondence customer evaluation of described finishing side and professional ability comprehensive
Close desired value corresponding finishing side weight, and described finishing side present position is corresponding with treating the distance between decorating house position
Decorating house position weight, calculates the desired value of finishing side.
Described finishing side present position is with to treat the distance between decorating house position be the finishing side attribute letter according to storage
The geographical location information that breath includes, with receive treat the corresponding positional information of decorating house, to be determined by calculating.
Finishing side's weight that formula (1) is related to, treat decorating house position weight, the customer evaluation weight of finishing side, dress
The professional ability index of the professional ability weight of the side of repairing, the evaluation index corresponding index constant of finishing side and finishing side is corresponding
Index constant, specifically can determine according to the specific business need of user.
Formula (1) is related to the genus of the corresponding evaluation score of evaluation index that the attribute information of finishing side comprises and finishing side
Property the corresponding evaluation score of professional ability index that contains of packet, be by completing, after finishing, to be fitted up by band after decorating house every time
The owner in house and user are providing.
According to above-described embodiment, the corresponding positional information of decorating house is treated by basis, and store up in information storage unit
Each the finishing side's attribute information deposited, calculates the desired value of each finishing side it may be determined that going out each to fit up policy
The positional information treating decorating house draws a preliminary matches degree, so as to enter behavior subsequently the side of finishing selection provide one good
Good referential data.
In another embodiment, in order to, in numerous finishing sides, quickly determine and treat that decorating house corresponds to
Finishing side, comprising:
Described information processing unit 103, is further used for:
Require to arrange corresponding indication range for each finishing;
The finishing require information treating decorating house being sent according to described information interactive unit, treats decorating house described in determination
Finishing require information corresponding target indicator scope;
In the desired value of each finishing side, search and belong to the target indicator value of described target indicator scope and described mesh
The mark corresponding finishing side of desired value;
According to described target indicator value, to described target indicator value, corresponding finishing side is ranked up, and generates finishing list.
Before receiving the finishing require information treating decorating house, can first arrange corresponding for each finishing requirement
Indication range, for example, requires 1 can arrange corresponding indication range for finishing and is 10 to 20, requires 2 can set for finishing
Putting corresponding indication range is 21-30.When receive when the require information of decorating house requires 1 for finishing it is possible to determination
Its corresponding target zone is 10 to 20.Then, in the desired value of each finishing side, lookup belongs to target zone and arrives for 10
, such as there is finishing side 1, finishing side 2, finishing side 3, finishing side 4, finishing side 5 and dress in the corresponding finishing side of the desired value in 20
The side of repairing 6, they are respectively 9,10,8,12,19 and 14 at corresponding desired value, then the finishing side of determination is just for finishing side 2, finishing
Side 4, finishing side 5 and finishing side 6, are then ranked up for finishing side according to the size of the corresponding desired value in these finishing sides,
Then finishing list is generated according to this sequence.
According to above-described embodiment, by requiring to arrange corresponding indication range to each finishing, then basis is waited to fit up
The finishing require information in house, treats the finishing require information corresponding target indicator scope of decorating house described in determination, at this
According to the corresponding desired value in each finishing side in the range of target indicator, determine finishing list, thus can be numerous
In finishing side, quickly determine and treat the corresponding finishing side of decorating house, improve the matching efficiency treating decorating house and finishing side.
In another embodiment, as shown in Fig. 2 meeting the different business needs of different users, to group
Single gauge has then carried out flexible setting, and user can determine distribute leaflets rule according to the service needed of oneself, further includes: rule sets
Put unit 201, wherein,
Described rule setting unit 201, for arranging at least one distribute leaflets rule, and the described at least one group by setting
Single gauge is then sent to described first information interactive unit 102;
Described first information interactive unit 102, be further used for receiving described rule setting unit 201 setting described extremely
A kind of few distribute leaflets rule, and described target distribute leaflets rule is sent to described second information exchange unit;
Described second information exchange unit 104, for receiving the described target that described first information interactive unit 102 sends
The described finishing treating decorating house, when described target distribute leaflets rule is for specifying target finishing side, is directly required by distribute leaflets rule
Information is sent to described target finishing side;When described target distribute leaflets rule is sent for robbing, will by the described finishing treating decorating house
Ask the finishing side that information is sent simultaneously in described finishing list;When described target distribute leaflets rule is for preferentially distribute leaflets, will be described
Treat that the finishing require information order of decorating house is sent to the finishing side in described finishing list.
The distribute leaflets rule chosen may refer to set the goal that finishing side distribute leaflets are regular, rob and send rule and during preferentially distribute leaflets are regular
At least one distribute leaflets rule, wherein,
Described specified target finishing side distribute leaflets rule, is strong group rule, is directly will by the described finishing treating decorating house
Ask information to be sent to described specified target finishing side, for example, when the owner treating decorating house specifies a target finishing side, that
Just directly the finishing require information treating decorating house can be transmitted directly to target finishing side, by the order of target finishing side.
Or target finishing side is determined by contact staff according to specific business need, then just directly can will treat decorating house
Finishing require information is transmitted directly to target finishing side, by the order of target finishing side.
Described robbing sends rule, is that the described finishing require information treating decorating house is sent simultaneously in described finishing list
Finishing side, all finishing sides be simultaneously received described in treat the finishing require information of decorating house, all finishing sides can basis
The requirement of oneself, to determine whether to treat the finishing require information of decorating house described in reception, is treated described in wherein first determination reception
The finishing side of the finishing require information of decorating house just provides the finishing side of finishing service for treating decorating house.
Described preferentially distribute leaflets rule, the described finishing require information order treating decorating house is sent to described finishing list
In finishing side, order here is that the size of the desired value according to the finishing side in finishing list determines, desired value is big
Priority higher, preferentially distribute leaflets according to this sequentially by desired value big distribute leaflets successively, such as when will treat
The finishing require information of decorating house is sent to the finishing side of highest priority, if this finishing side's receive information is so, this
Finishing side is determined as treating that decorating house provides the finishing side of finishing service, if the finishing side of highest priority is when certain
Interior do not have receive information, then just automatically the finishing require information treating decorating house is sent to priority bit in second
Finishing side, has a reception to treat that the finishing require information of decorating house is according to the finishing side in above-mentioned rule through finishing list
Only.
According to above-described embodiment, by the setting of different distribute leaflets rule, user can according to oneself specific business need,
The flexible distribute leaflets rule selecting to be suitable for oneself requiring, can meet the needs of different user.
In another embodiment, as shown in figure 3, in order to avoid in information memory cell storage information every
The information updating of full dose will be carried out when once having partial content to update or creating, further include: monitoring means 301 and renewal
Unit 302;Wherein,
Described monitoring means 301, for monitoring the current finishing side attribute information of outside input, and described in monitoring
Current finishing side attribute information is sent to described updating block 302;
Described updating block 302, for receiving the described current finishing side attribute information that described monitoring means 301 send,
And search whether there is the name character string comprising with described current finishing side attribute information in described information memory element 101
Consistent target finishing side attribute information, if it is, the character string that described current finishing side attribute information is comprised with described
The character string that target finishing side attribute information comprises is contrasted, and determines difference character string, and is belonged to using described current finishing side
The character string that property packet contains, is replaced to difference character string;Otherwise, described current finishing side attribute information is sent to institute
State information memory cell;
Described information memory element 101, is further used for receiving the described current finishing side that described updating block 302 sends
Attribute information, and stored.
The attribute information of described finishing side, comprising: the work quality of finishing side, the service price of finishing side, finishing side
Working attitude, the speed of application of finishing side, the construction duration of finishing side, the quantity of received orders of finishing side, the response of finishing side's order
Speed, the repentant odd number amount of finishing side, the complained number of times of finishing side, the work quality of finishing side, the service price of finishing side, dress
Any one or more in the expenses standard of the positional information of the side of repairing, personnel's situation of finishing side and finishing side, monitoring means are used
In monitoring any one or more in the above-mentioned attribute chosen, the attribute for example selected is positional information and the finishing side of finishing side
Personnel's situation, monitoring means monitor outside input current finishing side attribute information include finishing side positional information be position letter
Breath a, personnel's situation of finishing side is 10, the positional information of finishing side is just positional information a by so monitoring means, finishing side
Personnel's situation sends to updating block for 10.
The positional information that updating block receives finishing side is positional information a, and personnel's situation of finishing side is 10, and described
Search whether in information memory cell that the positional information existing with finishing side is positional information, personnel's situation title word of finishing side
The consistent target finishing side attribute information of symbol string, if not, so just the direct positional information by the finishing side accepting is position
Information a, personnel's situation of finishing side is 10, directly creates, and is stored in information memory cell, if it is, will finishing side
Positional information be positional information, the character string that personnel's situation of finishing side comprises comprised with described target finishing side attribute information
Character string contrasted, if there is no difference just without being processed if it is determined that difference character string, and utilize finishing side
Positional information be positional information, the corresponding content of personnel's situation of finishing side, difference character string is replaced, after replacement
The information memory cell that content sends, and be stored in information memory cell
According to above-described embodiment, by updating block to current finishing side attribute information, original with information memory cell
Finishing side's attribute information compare, determine difference character string, the character string having differences be updated, therefore avoid
In information memory cell, the information of storage will carry out the information updating of full dose when having partial content renewal or establishment each time,
Because simply part updates, therefore decrease buffer data size.
In another embodiment, in order to ensure after distribute leaflets fail, can be to be installed to distribute leaflets failure rapidly
The require information in room of repairing the house is processed accordingly, including
Described second information exchange unit 104, is further used for:
When receiving the distribute leaflets failure information of each of described finishing list finishing side's feedback, generate customer service and process
Instruction, and described customer service process instruction and described finishing list are sent to the customer side of outside.
For example, when the finishing require information treating decorating house is sent to the finishing side of highest priority, this finishing side is such as
Fruit receive information, then this finishing side is determined as treating the finishing side that decorating house provides finishing service, if priority is
High finishing side does not have receive information within the regular hour, then just automatically the finishing require information treating decorating house is sent out
Deliver to priority bit in second finishing side, all do not connect according to last the finishing side in above-mentioned rule through finishing list
Receive the finishing require information treating decorating house, then be generated as customer service process instruction, customer service instruction is to notify customer service to be situated between
Enter and process the problem treating the not side's of the finishing order of the finishing require information of decorating house, and by customer service process instruction and fit up list
It is sent to the customer side of outside, the staff of customer side, finishing side is contacted according to finishing list, treats the dress of decorating house
Repair require information specifically to be processed.
According to above-described embodiment, when the distribute leaflets failure information receiving each of described finishing list finishing side's feedback
When, generate customer service process instruction, and described customer service process instruction and described finishing list are sent to outside customer side, in order to
Ensure, after distribute leaflets failure, can rapidly the require information treating decorating house of distribute leaflets failure be processed accordingly, it is to avoid
Treat that situation about shelving in the finishing require information of decorating house, improve the process effect of the finishing require information treating decorating house
Rate.
The contents such as the information exchange between each unit in said apparatus, implementation procedure, due to implementing with the inventive method
Example is based on same design, and particular content can be found in the narration in the inventive method embodiment, and here is omitted.
As shown in figure 4, embodiments providing a kind of distribute leaflets processing system, this system may include that
At least one first client 401, at least one second client 402, any of the above-described described distribute leaflets processing meanss
403;
In at least one first client 401 described, each first client, for receiving user's input wait fit up
The finishing require information in house and corresponding positional information;
In at least one second client 402 described, each second client, for receiving described distribute leaflets processing meanss
The described finishing require information sending.
First client can be any one in the browser in a mobile phone app and computer monitor, the first client
Can include much individual or one, the use of the first client can be to treat the owner of decorating house, may also be using should
The business personnel of system.
Second client can be any one in the browser in a mobile phone app and computer monitor, using the second visitor
Family end can be to treat decorating house corresponding target finishing side, may also be the business personnel using this system.
In another embodiment, as shown in figure 5, in order to ensure ought not the side of finishing receive treat decorating house
Finishing require information, it is to avoid occur treating the situation that the finishing require information of decorating house is shelved, described distribute leaflets system, wrap further
Include:
Customer side 501, for receiving customer service process instruction and the described finishing name that described distribute leaflets processing meanss 403 send
Single, and according to customer service process instruction, export customer service intervention and remind and described finishing list.
For example, customer service process instruction and described finishing list are received, output customer service intervention is reminded and described finishing list,
Wherein, described customer service process instruction can be a dos notification window, can directly display the computer monitor of contact staff
In, when contact staff receives this dos notification window.Described finishing list can be txt text or
Individual excel file, contact staff receives after customer service intervention is reminded and just can read this finishing list, carries out the behaviour of next step
Make.
As shown in fig. 6, embodiments providing a kind of distribute leaflets processing method, the method may include that
Step 601: store at least one finishing side's attribute information;
Step 602: receiving user's input treat the finishing require information of decorating house and corresponding positional information;
Step 603: treat the corresponding positional information of decorating house and each finishing side attribute information according to described, calculate every
The desired value of one finishing side, and the desired value according to finishing side each described and the described finishing treating decorating house require letter
Breath, sorts to each finishing side described, generates finishing list;
Step 604: described finishing require information is sent to the finishing side in described finishing list.
According to above-described embodiment, treat that the corresponding positional information of decorating house and described information memory element are deposited by receive
Each finishing side's attribute information of storage, calculates the desired value of each finishing side, and according to described desired value and to be installed repairs the house
The finishing require information in room, sorts to each finishing side described, generates finishing list, and is sent in described finishing list
Finishing side.The information treating decorating house is only sent to the finishing side in the finishing list of generation with ordering relation by the present invention,
Because finishing each of list finishing side is all that desired value according to each finishing side requires letter with the finishing treating finishing side
Breath, comprehensively determines, therefore improves the matching degree treating decorating house and finishing side.
In another embodiment, according to treating the corresponding positional information of decorating house, and each of storage
Finishing side's attribute information, calculates the desired value of each finishing side, the desired value of described each finishing side of calculating, comprising:
According to formula (1), calculate the desired value of each finishing side;
Wherein, tjCharacterize the desired value of finishing side j;α1Characterize finishing side's weight;α2Sign treats decorating house position weight;
β1Characterize the customer evaluation weight of finishing side j;β2Characterize the professional ability weight of finishing side j;kxjThe evaluation characterizing finishing side j refers to
Mark x corresponding index constant;wxjCharacterize the corresponding evaluation score of evaluation index x that the attribute information of finishing side j comprises;ryjTable
Levy the professional ability index y corresponding index constant of finishing side j;syjCharacterize the professional ability that the attribute information of finishing side j comprises
The corresponding evaluation score of index y.
According to above-described embodiment, the corresponding positional information of decorating house is treated by basis, and store up in information storage unit
Each the finishing side's attribute information deposited, calculates the desired value of each finishing side it may be determined that going out each to fit up policy
The positional information treating decorating house draws a preliminary matches degree, so as to enter behavior subsequently the side of finishing selection provide one good
Good referential data.
In another embodiment, in order to, in numerous finishing sides, quickly determine and treat that decorating house corresponds to
Finishing side, comprising:
The described desired value according to finishing side each described and the described finishing require information treating decorating house, to described
Each finishing side sorts, and generates finishing list, comprising:
Require to arrange corresponding indication range for each finishing;
According to the described finishing require information treating decorating house, described in determination, treat that the finishing require information of decorating house corresponds to
Target indicator scope;
In the desired value of each finishing side, search and belong to the target indicator value of described target indicator scope and described mesh
The mark corresponding finishing side of desired value;
According to described target indicator value, to described target indicator value, corresponding finishing side is ranked up, and generates finishing list.
According to above-described embodiment, by requiring to arrange corresponding indication range to each finishing, then basis is waited to fit up
The finishing require information in house, treats the finishing require information corresponding target indicator scope of decorating house described in determination, at this
According to the corresponding desired value in each finishing side in the range of target indicator, determine finishing list, thus can be numerous
In finishing side, quickly determine and treat the corresponding finishing side of decorating house, improve the matching efficiency treating decorating house and finishing side.
Below taking a finishing require information treating decorating house and corresponding positional information as a example, to the embodiment of the present invention
The distribute leaflets processing method providing illustrates, as shown in fig. 7, this distribute leaflets processing method may include steps of:
Step 701: store at least one finishing side's attribute information.
The attribute information of described finishing side, comprising: the work quality of finishing side, the service price of finishing side, finishing side
Working attitude, the speed of application of finishing side, the construction duration of finishing side, the quantity of received orders of finishing side, the response of finishing side's order
Speed, the repentant odd number amount of finishing side, the complained number of times of finishing side, the service price of finishing side, the positional information of finishing side, dress
Any one or more in personnel's situation of the side of repairing and the expenses standard of finishing side.Store finishing side 1, dress in the present embodiment
The side of repairing 2, finishing side 3, the attribute information of finishing side 4, finishing side 5 and finishing side 6.
Step 702: require to arrange corresponding indication range for each finishing.
For example, a kind of in an embodiment have three kinds of finishings and require, respectively finishing require 1, finishing require 2 and finishing will
Ask 3, and corresponding indication range is respectively 0~10,11~20 and 21~30 respectively.
Step 703: setting at least one distribute leaflets rule.
Distribute leaflets rule may refer to set the goal finishing side's distribute leaflets rule, rob send rule and preferentially in distribute leaflets rule at least one
Plant distribute leaflets rule.
For example, in the present embodiment, the distribute leaflets rule of setting is preferentially distribute leaflets rule, will by the described finishing treating decorating house
The information order of asking is sent to the finishing side in described finishing list, and wherein, described order is the size according to desired value, determination
Priority orders, the bigger priority of desired value is higher.
Step 704: receiving user's input treat the finishing require information of decorating house and corresponding positional information.
The described finishing require information treating decorating house, including the area treating decorating house, the budget treating decorating house, treats
Work quality that decorating house requires, treat that the finishing of decorating house starts and end time and treat that the decoration style of decorating house is appointed
One or more.Described corresponding positional information includes: treats cell residing for decorating house, corresponding address.For example, in this reality
Apply in example, treat that the finishing require information of decorating house 1 includes all information of above-mentioned finishing require information, and corresponding position letter
Cease for a.
Step 705: judge whether the distribute leaflets rule that user chooses is to specify target finishing side, if it is, execution step
715, otherwise execute, step 706.
For example, the treating in the finishing require information of decorating house it is intended that requiring finishing require information will occur to dress of reception
The side of repairing 1, then the distribute leaflets rule of setting is just regular for target distribute leaflets, then finishing require information is transmitted directly to finishing side 1, execution
Step 715.If the distribute leaflets rule selected sends rule and preferentially distribute leaflets rule, execution step 706 for robbing.
Step 706: according to the described finishing require information treating decorating house, treat that the finishing of decorating house requires described in determination
Information corresponding target indicator scope.
For example, in the present embodiment, according to the finishing require information treating decorating house 1, the house type in house to be fitted up is believed
Breath, decoration style, decoration budget, finishing are handed over the require informations such as date, determine and treat decorating house corresponding target indicator scope,
Can be by determining each finishing require information corresponding index constant and the corresponding weight coefficient of described index constant Lai really
Fixed, the target indicator scope determining in the present embodiment is 10~20.
Step 707: treat the corresponding positional information of decorating house and each finishing side attribute information according to described, calculate every
The desired value of one finishing side.
Discounting for apart from this restrictive condition, being also can to enter row index to calculate, then formula (2) will be adopted
To calculate the desired value of each finishing side,
Wherein, tjCharacterize the desired value of finishing side j;β1Characterize the customer evaluation weight of finishing side j;β2Characterize finishing side j's
Professional ability weight;kxjCharacterize the evaluation index x corresponding index constant of finishing side j;wxjCharacterize the attribute information of finishing side j
The corresponding evaluation score of evaluation index x comprising;ryjCharacterize the professional ability index y corresponding index constant of finishing side j;syj
Characterize the corresponding evaluation score of professional ability index y that the attribute information of finishing side j comprises;
In the present embodiment it is contemplated that apart from this restrictive condition, being also can to enter row index to calculate, then will adopt
To calculate the desired value of each finishing side with formula (1),
Wherein, tjCharacterize the desired value of finishing side j;α1Characterize finishing side's weight;α2Sign treats decorating house position weight;
β1Characterize the customer evaluation weight of finishing side j;β2Characterize the professional ability weight of finishing side j;kxjThe evaluation characterizing finishing side j refers to
Mark x corresponding index constant;wxjCharacterize the corresponding evaluation score of evaluation index x that the attribute information of finishing side j comprises;ryjTable
Levy the professional ability index y corresponding index constant of finishing side j;syjCharacterize the professional ability that the attribute information of finishing side j comprises
The corresponding evaluation score of index y;ljCharacterize finishing side j position and treat the distance between decorating house position.
Formula (1) and formula (2) be related to the corresponding evaluation score of evaluation index that the attribute information of finishing side comprises and
The corresponding evaluation score of professional ability index that the attribute information of finishing side comprises, be by treat every time decorating house complete fit up
Afterwards, provided by the owner with decorating house and user.Finishing side's weight of being related to, treat decorating house position weight, dress
The customer evaluation weight of the side of repairing, the professional ability weight of finishing side, the evaluation index corresponding index constant of finishing side and finishing
The professional ability index corresponding index constant of side, specifically can determine according to the specific business need of user.
Step 708: in the desired value of each finishing side, search the target indicator value belonging to described target indicator scope
And the corresponding finishing side of described target indicator value.
For example, in the present embodiment, the finishing side of storage be finishing side 1, finishing side 2, finishing side 3, finishing side 4, fit up
Side 5 and finishing side 6, calculate their corresponding desired values according to formula (1) and are respectively 9,10,8,12,19 and 14, then really
Fixed finishing side is just for finishing side 2, finishing side 4, finishing side 5 and finishing side 6, the target indicator scope determining in step 805
For 10~20, then determine that finishing side 2, finishing side 4, finishing side 5 and finishing side 6 for the corresponding finishing side of target indicator value.
Step 709: according to described target indicator value, corresponding finishing side is ranked up to described target indicator value, generates
Finishing list, when distribute leaflets rule is sent for robbing, execution step 710;When distribute leaflets rule is for preferentially distribute leaflets, execution step 711;
For example, the corresponding finishing side of target indicator value determining in the present embodiment is finishing side 2, finishing side 4, finishing side
5 and finishing side 6, and the corresponding desired value in the side of finishing respectively 10,12,19 and 14.So according to the corresponding desired value in finishing side,
It is ranked up according to desired value order from big to small, generate the finishing list of corresponding sequence, sequentially for finishing side 5, finishing side
6th, finishing side 4, finishing side 2.
Step 710: the described finishing require information treating decorating house is sent simultaneously to the finishing in described finishing list
Side, and execution step 712.
For example, in the present embodiment, the finishing list of generation includes finishing side 5, finishing side 6, finishing side 4 and finishing side
2, then just the finishing require information treating decorating house is sent simultaneously to finishing side 5, finishing side 6, finishing side 4 and finishing side 2,
In finishing side 5, finishing side 6, finishing side 4 and finishing side 2 first receive finishing require information finishing side be determined as to be installed
The finishing side that room offer finishing of repairing the house services.
Step 711: the described finishing require information order treating decorating house is sent to the finishing in described finishing list
Side.
For example, in the present embodiment, the distribute leaflets rule of determination is preferentially distribute leaflets rule, then fit up according in finishing list
The order of side, by desired value distribute leaflets successively big, finishing require information is sent to finishing side 5, if fitting up 5 one
Finishing require information is not received, then just sequentially finishing require information is sent to finishing side 6, finishing side in the fixed time
4th, finishing side 2 is till having finishing side to receive finishing require information.
Step 712: judge whether to receive the distribute leaflets failure information of each finishing side feedback, if it is, executing step
Rapid 713;Otherwise, execution step 714.
For example, in the present embodiment, treat decorating house finishing require information be sent to successively finishing side 5, finishing side 6,
Finishing side 4, finishing side 2, but all do not receive finishing require information, then receive the distribute leaflets failure of each finishing side feedback
Information, then be carried out step 811, otherwise, terminates current process.
Step 713: generate customer service process instruction, and described customer service process instruction and described finishing list are sent to outside
Customer side, terminate current process.
When finishing side 5, finishing side 6, finishing side 4, finishing side 2 all do not receive the finishing require information treating decorating house,
Then receive the distribute leaflets failure information of each of described finishing list finishing side's feedback, customer service process instruction can be one
Dos notification window, can directly display in the computer monitor of contact staff, and finishing list can be the text literary composition of a txt
Part or individual excel file, are all sent to customer side, facilitate contact staff to contact finishing side according to finishing list,
The finishing information treating decorating house not received is avoided to be in the state of shelving.
Step 714: determine distribute leaflets success, and treat decorating house and carry out distribute leaflets pass flag.
Step 715: the finishing require information treating decorating house is sent to the target finishing side specifying.
As shown in figure 8, embodiments providing in a kind of distribute leaflets processing method, the attribute of finishing side can also be believed
Breath is updated, comprising:
Step 801: the current finishing side attribute information of monitoring outside input.
The current finishing side attribute information of real-time monitoring outside input, the attribute information of this monitoring can be described finishing
The attribute information of side, comprising: the work quality of finishing side, the service price of finishing side, the working attitude of finishing side, finishing side
Speed of application, the construction duration of finishing side, the quantity of received orders of finishing side, the response speed of finishing side's order, the repentant list of finishing side
Quantity, the complained number of times of finishing side, the work quality of finishing side, the service price of finishing side, the positional information of finishing side, dress
Any one or more in personnel's situation of the side of repairing and the expenses standard of finishing side.
Step 802: receive the described current finishing side attribute information that described monitoring means send, and search whether presence and
The consistent target finishing side attribute information of name character string that described current finishing side attribute information comprises.If it is, execution
Step 803, otherwise execution step 804.
When there being the attribute information input of finishing side, search this in the attribute information of original finishing side of storage current
Finishing side's attribute information whether there is, if it is present execution step 803, otherwise execution step 804.For example, when receiving dress
The attribute information of the side of repairing 2, but do not deposit through finding the attribute information of finishing side 2 in the attribute information of original finishing side
, then execution step 803, hold when the attribute information through finding finishing side 2 in the attribute information of original finishing side exists
Row step 804.Or receive in the service area of part finishing side and increased a new cell again, then this cell
Information does not exist in original finishing side attribute information, then execution step 803.
Step 803: the character string that comprise described current finishing side attribute information and described target finishing side attribute information
The character string comprising is contrasted, and determines difference character string, and the character string comprising using described current finishing side attribute information,
Difference character string is replaced, and terminates current process.
For example, in the present embodiment, in the attribute information of the finishing side receiving 1, finishing personnel's situation is 15 people, then
The character string being accomplished by comprise under comparison finishing personnel's situation title is contrasted, and determines difference character string, such as through contrast,
In the attribute information of original finishing side, finishing personnel's situation is 10 people, then only this character string of 10 people is replaced with 15 corresponding
Character string.
Step 804: store described current finishing side attribute information.
The corresponding part attribute information replaced and newly increase is stored.
In sum, each embodiment of the present invention at least can realize following beneficial effect:
1st, in embodiments of the present invention, by information process unit, received according to information exchange unit and send is to be installed
Repair the house the corresponding positional information in room and described information memory element storage each finishing side attribute information, calculate each fill
The desired value of the side of repairing, and require letter according to the finishing treating decorating house that described desired value and described information interactive unit send
Breath, sorts to each finishing side described, generates finishing list, and by described information interactive unit, described finishing is required letter
Breath is sent to the finishing side in described finishing list.The information treating decorating house is only sent to the finishing list of generation by the present invention
In there is the finishing side of ordering relation, because each of finishing list finishing side is all the desired value according to each finishing side
With the finishing require information treating finishing side, comprehensively determine, treat decorating house and finishing side therefore, it is possible to effectively improve
Matching degree.
2nd, in embodiments of the present invention, the corresponding positional information of decorating house is treated by basis, and information storage unit
Each finishing side's attribute information of middle storage, calculates the desired value of each finishing side it may be determined that going out each finishing
The positional information that policy treats decorating house draws a preliminary matches degree, so as to enter behavior subsequently the side of finishing selection provide one
Individual good referential data.
3rd, in embodiments of the present invention, by requiring to arrange corresponding indication range to each finishing, then basis is treated
The finishing require information of decorating house, treats the finishing require information corresponding target indicator scope of decorating house described in determination,
According to the corresponding desired value in each finishing side in the range of this target indicator, determine finishing list, thus can be in crowd
In many finishing sides, quickly determine and treat the corresponding finishing side of decorating house, what decorating house and finishing side were treated in raising mates effect
Rate.
4th, in embodiments of the present invention, by the setting of different distribute leaflets rule, user can be according to oneself specific business
Require, the flexible distribute leaflets rule selecting to be suitable for oneself requiring, the needs of different user can be met.
5th, in embodiments of the present invention, by updating block to current finishing side attribute information, in information memory cell
Original finishing side attribute information is compared, and determines difference character string, the character string having differences is updated, therefore keeps away
The information having exempted from storage in information memory cell will carry out the information of full dose when having partial content renewal or establishment each time
Update, because simply part updates, therefore decrease buffer data size.
6th, in embodiments of the present invention, when the distribute leaflets failure receiving each of described finishing list finishing side's feedback
During information, generate customer service process instruction, and described customer service process instruction and described finishing list be sent to outside customer side,
In order to ensure after distribute leaflets fail, can rapidly the require information treating decorating house of distribute leaflets failure be processed accordingly,
Avoid the finishing require information treating decorating house that situation about shelving occurs, improve the process of the finishing require information treating decorating house
Efficiency.
It should be noted that herein, such as first and second etc relational terms are used merely to an entity
Or operation is made a distinction with another entity or operation, and not necessarily requires or imply exist between these entities or operation
Any this actual relation or order.And, term " inclusion ", "comprising" or its any other variant are intended to non-
The comprising of exclusiveness, so that including a series of process of key elements, method, article or equipment not only include those key elements,
But also include other key elements being not expressly set out, or also include being consolidated by this process, method, article or equipment
Some key elements.In the absence of more restrictions, the key element being limited by sentence " including ", does not arrange
Remove and also there is other same factor in the process including described key element, method, article or equipment.
One of ordinary skill in the art will appreciate that: all or part of step realizing said method embodiment can be passed through
Completing, aforesaid program can be stored in the storage medium of embodied on computer readable the related hardware of programmed instruction, this program
Upon execution, execute the step including said method embodiment;And aforesaid storage medium includes: rom, ram, magnetic disc or light
Disk etc. is various can be with the medium of store program codes.
Finally it should be understood that the foregoing is only presently preferred embodiments of the present invention, it is merely to illustrate the skill of the present invention
Art scheme, is not intended to limit protection scope of the present invention.All any modifications made within the spirit and principles in the present invention,
Equivalent, improvement etc., are all contained in protection scope of the present invention.
Claims (10)
1. a kind of distribute leaflets processing meanss are it is characterised in that include: information memory cell, first information interactive unit, information processing
Unit and the second information exchange unit, wherein,
Described information memory element, for storing at least one finishing side's attribute information;
Described first information interactive unit, treats the finishing require information of decorating house and corresponding position for receiving user's input
Confidence ceases, and is sent to described information processing unit;
For send according to described first information interactive unit, described information processing unit, treats that the corresponding position of decorating house is believed
Breath and each finishing side's attribute information of described information memory element storage, calculate the desired value of each finishing side, and press
The finishing require information sending according to described desired value and described first information interactive unit, sorts to each finishing side described,
Generate finishing list, described finishing list is sent to described second information exchange unit;
Described second information exchange unit, for receiving finishing list, and described finishing require information is sent to described finishing
Finishing side in list.
2. distribute leaflets processing meanss according to claim 1, it is characterised in that described information processing unit, are used for:
According to following first computing formula, calculate the desired value of each finishing side;
First computing formula:
Wherein, tjCharacterize the desired value of finishing side j;α1Characterize finishing side's weight;α2Sign treats decorating house position weight;β1Characterize
The customer evaluation weight of finishing side j;β2Characterize the professional ability weight of finishing side j;kxjCharacterize evaluation index x pair of finishing side j
The index constant answered;wxjCharacterize the corresponding evaluation score of evaluation index x that the attribute information of finishing side j comprises;ryjCharacterize finishing
The professional ability index y corresponding index constant of square j;syjCharacterize the professional ability index y pair that the attribute information of finishing side j comprises
The evaluation score answered;ljCharacterize finishing side j position and treat the distance between decorating house position.
3. distribute leaflets processing meanss according to claim 1 and 2, it is characterised in that described information processing unit, are used further
In:
Require to arrange corresponding indication range for each finishing;
The finishing require information treating decorating house being sent according to described first information interactive unit, treats decorating house described in determination
Finishing require information corresponding target indicator scope;
In the desired value of each finishing side, search the target indicator value belonging to described target indicator scope and described target refers to
The corresponding finishing side of scale value;
According to described target indicator value, to described target indicator value, corresponding finishing side is ranked up, and generates finishing list.
4. distribute leaflets processing meanss according to claim 1 are it is characterised in that further include: rule setting unit, its
In,
Described rule setting unit, for arranging at least one distribute leaflets rule, and the described at least one distribute leaflets rule by setting
It is sent to described first information interactive unit;
Described first information interactive unit, is further used for receiving the described at least one distribute leaflets of described rule setting unit setting
Rule, and described target distribute leaflets rule is sent to described second information exchange unit;
Described second information exchange unit, for receiving the described target distribute leaflets rule that described first information interactive unit sends,
When described target distribute leaflets rule is for specifying target finishing side, directly the described finishing require information treating decorating house is sent to
Described target finishing side;When described target distribute leaflets rule is sent for robbing, by the described finishing require information treating decorating house simultaneously
It is sent to the finishing side in described finishing list;When described target distribute leaflets rule is for preferentially distribute leaflets, treat decorating house by described
Finishing require information order be sent to described finishing list in finishing side.
5. distribute leaflets processing meanss according to claim 1 are it is characterised in that further include: monitoring means and renewal are single
Unit;Wherein,
Described monitoring means, for monitoring the current finishing side attribute information of outside input, and by the described current dress monitoring
The side's of repairing attribute information is sent to described updating block;
Described updating block, for receiving the described current finishing side attribute information that described monitoring means send, and in described letter
Search whether there is the target dress consistent with the name character string that described current finishing side attribute information comprises in breath memory element
The side's of repairing attribute information, if it is, the character string that described current finishing side attribute information is comprised is belonged to described target finishing side
The character string that property packet contains is contrasted, and determines difference character string, and comprised using described current finishing side attribute information
Character string, is replaced to difference character string;Otherwise, described current finishing side attribute information is sent to described information storage single
Unit;
Described information memory element, is further used for receiving the described current finishing side attribute information that described updating block sends,
And stored.
6. distribute leaflets processing meanss according to claim 1 are it is characterised in that described second information exchange unit, further
For:
When receiving the distribute leaflets failure information of each of described finishing list finishing side's feedback, generate customer service process and refer to
Order, and described customer service process instruction and described finishing list are sent to the customer side of outside.
7. a kind of distribute leaflets system is it is characterised in that include: at least one first client, at least one second client and power
Profit requires 1 to 6 arbitrary described distribute leaflets processing meanss;
In at least one first client described, each first client, for the decorating house for the treatment of of receiving user's input
Finishing require information and corresponding positional information;
In at least one second client described, each second client, for receiving what described distribute leaflets processing meanss sent
Described finishing require information.
8. distribute leaflets system according to claim 7 is it is characterised in that further include:
Customer side, for receiving customer service process instruction and the described finishing list that described distribute leaflets processing meanss send, and according to visitor
Take process instruction, output customer service intervention is reminded and described finishing list.
9. a kind of method that distribute leaflets are processed is it is characterised in that store at least one finishing side's attribute information;Also include:
Receiving user's input treat the finishing require information of decorating house and corresponding positional information;
Treat the corresponding positional information of decorating house and each finishing side attribute information according to described, calculate each finishing side
Desired value, and the desired value according to finishing side each described and the described finishing require information treating decorating house, to described every
One finishing side's sequence, generates finishing list;
Described finishing require information is sent to the finishing side in described finishing list.
10. distribute leaflets processing method according to claim 9 is it is characterised in that the index of described each finishing side of calculating
Value, comprising:
According to following first computing formula, calculate the desired value of each finishing side;
First computing formula:
Wherein, tjCharacterize the desired value of finishing side j;α1Characterize finishing side's weight;α2Sign treats decorating house position weight;β1Characterize
The customer evaluation weight of finishing side j;β2Characterize the professional ability weight of finishing side j;kxjCharacterize evaluation index x pair of finishing side j
The index constant answered;wxjCharacterize the corresponding evaluation score of evaluation index x that the attribute information of finishing side j comprises;ryjCharacterize finishing
The professional ability index y corresponding index constant of square j;syjCharacterize the professional ability index y pair that the attribute information of finishing side j comprises
The evaluation score answered;ljCharacterize finishing side j position and treat the distance between decorating house position;
And/or,
The described desired value according to finishing side each described and the described finishing require information treating decorating house, to described each
The sequence of individual finishing side, generates finishing list, comprising:
Require to arrange corresponding indication range for each finishing;
According to the described finishing require information treating decorating house, treat the corresponding mesh of finishing require information of decorating house described in determination
Mark indication range;
In the desired value of each finishing side, search the target indicator value belonging to described target indicator scope and described target refers to
The corresponding finishing side of scale value;
According to described target indicator value, to described target indicator value, corresponding finishing side is ranked up, and generates finishing list.
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CN113240142A (en) * | 2021-06-15 | 2021-08-10 | 上海复医天健医疗服务产业股份有限公司 | Maintenance team automatic scheduling method and device, computer equipment and storage medium |
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