CN106131176A - A kind of processing method of service role - Google Patents
A kind of processing method of service role Download PDFInfo
- Publication number
- CN106131176A CN106131176A CN201610519737.3A CN201610519737A CN106131176A CN 106131176 A CN106131176 A CN 106131176A CN 201610519737 A CN201610519737 A CN 201610519737A CN 106131176 A CN106131176 A CN 106131176A
- Authority
- CN
- China
- Prior art keywords
- service
- terminal
- information
- information desk
- orientation
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/55—Push-based network services
Landscapes
- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
This application provides the processing method of a kind of service role, relate to managing systems technology field, the method includes: information desk is by being set in advance in the wireless signal transmitter within hotel, the primary importance of each service terminal in acquisition region, wherein, region is the geographic range of service terminal correspondence room number, information desk obtains the second position carrying out servicing, wherein, the second position includes the position of user terminal, information desk is according to primary importance and the second position, calculate the distance between each service terminal and the second position respectively, information on services is pushed by information desk to target terminal, wherein, in target terminal is service terminal region, the service terminal closest with the second position.The position of user and service man can be accurately known so that closest service man can quickly respond the demand of user, thus improves the efficiency of hotel management by the method.
Description
Technical field
The present invention relates to manage systems technology field, particularly relate to the processing method of a kind of service role.
Background technology
In current hotel management, it is often necessary to multiple service personals are collectively responsible for the same area, such as, one or many
Individual floor.When the user in hotel has information on services, need first to be reported by the information on services of oneself to the information desk in hotel, service
The information on services received is sent to corresponding service terminal by platform.Due to, the current location of internal staff, warp cannot be known in hotel
Task corresponding for information on services is assigned to the handheld terminal (example that service personal carries with by the mode often taking random process
As, transmitter receiver, mobile phone etc.), so, will often go out current task and process irrational situation, such as, that receives task services people
Too far, and the nearer service personal of distance users terminal is in the state of free time to member's distance users terminal.
For above-mentioned situation, correlation technique occurring in that, employing GPS location technology is to obtain service personal's particular location
Scheme.The program to realize process as follows: service personal wears the equipment (such as mobile phone) with GPS positioning function in advance；When
User initiates information on services to information desk, and when carrying the position of user in information on services, information desk can be transferred and all service people
The position of member, and according to the position of user, according to closest mode, service information pushing is nearest to distance users
Service personal.But when specifically used, due to features such as gps signal response speed are slow, signal intensity is weak, cause the information desk cannot
Service personal in hotel is positioned accurately, and then causes hotel cannot provide the user service in time.
To sum up, current hotel management center cannot in time and, know the position of service personal in hotel accurately, cause clothes
Business personnel are difficult to user provides corresponding service timely.
Summary of the invention
In view of this, the purpose of the embodiment of the present invention is to provide the processing method of a kind of service role, by arranging nothing
Line signal projector, makes hotel management department can accurately know the position of service personal, thus optimizes the distribution of service role.
First aspect, embodiments provides the processing method of a kind of service role, including: information desk is by advance
Being arranged on the wireless signal transmitter within hotel, the primary importance of each service terminal in acquisition region, wherein, region is clothes
The geographic range of business terminal correspondence room number；
Information desk obtains the second position carrying out servicing, and wherein, the second position includes the position of user terminal；
Information desk according to primary importance and the second position, calculate respectively between each service terminal and the second position away from
From；
Information on services is pushed by information desk to target terminal, wherein, in target terminal is service terminal region, with the
The service terminal that two positional distances are nearest.
In conjunction with first aspect, embodiments provide the first possible embodiment of first aspect, wherein, nothing
Line signal projector includes multiple orientation WAP, and multiple orientation WAPs are on the diverse location of same floor.
In conjunction with the first possible embodiment of first aspect, embodiments provide the second of first aspect
Possible embodiment, wherein, information desk obtains the primary importance of service terminal as follows:
Orientation WAP detection service terminal and the relative position orienting WAP, relative position includes distance
And direction；
The numbering of relative position and orientation WAP is sent by orientation WAP to information desk；
Information desk transfers the access point position of orientation WAP according to numbering；
Information desk calculates primary importance according to relative position and access point position.
In conjunction with the first possible embodiment of first aspect, embodiments provide the third of first aspect
Possible embodiment, wherein, information desk obtains the second position carrying out servicing and includes:
Detection user terminal and the relative position orienting WAP, relative position includes distance and direction；
The numbering of relative position and orientation WAP is sent to information desk；
Information desk transfers the access point position of orientation WAP according to numbering；
Information desk calculates the second position according to relative position and access point position.
In conjunction with the third possible embodiment of first aspect, embodiments provide the 4th kind of first aspect
Possible embodiment, wherein, subscriber terminal service information is obtained by following steps:
Information desk obtains the current location of user terminal, calculates current location and the service terminal in institute region of user terminal
Between purpose distance；
When purpose distance is less than distance value set in advance, information desk generates information on services.
In conjunction with the third possible embodiment of first aspect, embodiments provide the 5th kind of first aspect
Possible embodiment, wherein, information on services is obtained by following steps:
Information desk receives information on services by email, website and/or phone.
In conjunction with first aspect, embodiments provide the 6th kind of possible embodiment of first aspect, wherein, clothes
Information on services is pushed to target terminal and includes by business platform:
Information desk judges that target terminal is the most idle；
If being judged as YES, then information on services is pushed by information desk to target terminal；
If being judged as NO, the number of the information on services of each service terminal of information desk inquiry second position place floor；
When there is the service terminal fewer than the number of target terminal information on services in This floor, information desk is by information on services
The service terminal few to number pushes；
When the number servicing terminal service information in This floor is more than or equal to target terminal, information desk ratio less exists
The primary importance of each service terminal of This floor and the distance of the second position, by information on services distance second position in region
Nearest not service terminal at This floor pushes.
The embodiment possible in conjunction with the second of first aspect or the third possible embodiment, the embodiment of the present invention
Providing the 7th kind of possible embodiment of first aspect, wherein, information desk calculates service terminal/user according to below equation
Distance between terminal and orientation WAP:
L=20lg (F)+20lg (D)+32.4
Wherein, L is the signal intensity that orientation WAP detects service terminal/user terminal, and F is that this service is whole
The frequency of the orientation WAP that end/user terminal accesses, D be service terminal/user terminal with orientation WAP it
Between distance.
The embodiment possible in conjunction with the second of first aspect or the third possible embodiment, the embodiment of the present invention
Providing the 8th kind of possible embodiment of first aspect, wherein, information desk transfers orientation WAP according to numbering
The method of access point position includes:
Information desk, according to numbering and relation table set in advance, transfers the access point position of orientation WAP.
In conjunction with the first possible embodiment of first aspect, embodiments provide the 9th kind of first aspect
Possible embodiment, wherein, information desk also includes that monitoring device, monitoring device are connected, for right with orientation WAP
Service terminal and user terminal are monitored in real time.The processing method of a kind of service role that the embodiment of the present invention provides, the party
Method includes: information desk, by being set in advance in the wireless signal transmitter within hotel, obtains each service terminal in region
Primary importance, wherein, region is the geographic range of service terminal correspondence room number, and information desk obtains the second carrying out servicing
Putting, wherein, the second position includes the position of user terminal, and information desk, according to primary importance and the second position, calculates each respectively
Distance between service terminal and the second position, information on services is pushed by information desk to target terminal, and wherein, target terminal is clothes
In business terminal region, the service terminal closest with the second position..In the method, send out by arranging wireless signal
Emitter, the location making hotel's internal services terminal is convenient and swift, and the position of service personal can accurately be known in hotel management department, when
When user has information on services, this information on services can be preferentially sent to the service man that distance users is nearest by information desk so that it is in time
The demand of response user, thus improve the efficiency of management in hotel.
For making the above-mentioned purpose of the present invention, feature and advantage to become apparent, preferred embodiment cited below particularly, and coordinate
Appended accompanying drawing, is described in detail below.
Accompanying drawing explanation
In order to be illustrated more clearly that the technical scheme of the embodiment of the present invention, below by embodiment required use attached
Figure is briefly described, it will be appreciated that the following drawings illustrate only certain embodiments of the present invention, and it is right to be therefore not construed as
The restriction of scope, for those of ordinary skill in the art, on the premise of not paying creative work, it is also possible to according to this
A little accompanying drawings obtain other relevant accompanying drawings.
Fig. 1 shows the distribution schematic diagram of wireless signal transmitter in a kind of hotel that the embodiment of the present invention is provided；
Fig. 2 shows the flow chart of the processing method of a kind of service role that the embodiment of the present invention provided；
Fig. 3 shows the distribution schematic diagram of equipment in a kind of hotel floor that the embodiment of the present invention is provided.
Primary clustering symbol description:
1-information desk 2-service terminal
3-wireless signal transmitter 4-user terminal
Detailed description of the invention
Below in conjunction with accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete
Ground describes, it is clear that described embodiment is only a part of embodiment of the present invention rather than whole embodiments.Generally exist
Can arrange and design with various different configurations with the assembly of the embodiment of the present invention that illustrates described in accompanying drawing herein.Cause
This, be not intended to limit claimed invention to the detailed description of the embodiments of the invention provided in the accompanying drawings below
Scope, but it is merely representative of the selected embodiment of the present invention.Based on embodiments of the invention, those skilled in the art are not doing
The every other embodiment obtained on the premise of going out creative work, broadly falls into the scope of protection of the invention.
In describing the invention, it should be noted that term " " center ", " on ", D score, "left", "right", " vertically ",
Orientation or the position relationship of the instruction such as " level ", " interior ", " outward " they are based on orientation shown in the drawings or position relationship, merely to
Be easy to describe the present invention simplify describe rather than instruction or the hint device of indication or assembly must have specific orientation,
With specific azimuth configuration and operation, therefore it is not considered as limiting the invention.Additionally, term " first ", " second ",
" the 3rd " is only used for describing purpose, and it is not intended that indicate or hint relative importance.Wherein, term " primary importance " and
" second position " is two different positions.
In describing the invention, it should be noted that unless otherwise clearly defined and limited, term " is installed ", " phase
Even ", " connection " should be interpreted broadly, for example, it may be fixing connection, it is also possible to be to removably connect, or be integrally connected；Can
To be mechanical connection, it is also possible to be electrical connection；Can be to be joined directly together, it is also possible to be indirectly connected to by intermediary, Ke Yishi
The connection of two component internal.For the ordinary skill in the art, can understand that above-mentioned term is at this with concrete condition
Concrete meaning in invention.
At present, in the Service Management in hotel, particularly in the management of some large hotels, due to the different floors in hotel
On be provided with different service locations, such as, the Stall in hotel is provided with Chinese Restaurant, is provided with western-style food 5th floors in hotel
The Room, second floor in hotel and cleaning department is the most all set for 8th floors, at this moment need in same floor or same service field
Multiple service personal it is equipped with, to meet the information on services that user proposes in Suo.But, it is generally the case that the information on services of user
Being all directly to inform information desk 1, such as, user dials information desk 1 by the base in room and tells by telephone its information on services,
Or, user passes through handset call information desk 1 so that it is know the demand for services of user, or, user is by mail or logs in
The modes such as website propose information on services to information desk 1.Information desk 1 receives information on services, enters with the department to carry out servicing
Row contact, makes service terminal be prepared according to information on services, such as, when user informs that information desk 1 needs the room lived to it
Between provide clean service time, dining room is that user cleans the room according to the content of information on services.After receiving this message, to servicing people
Member sends sending with charge free of task, i.e. takes the mode of random assortment to call the handheld terminal of service personal, and handheld terminal receives service
Go to Qing Ji department to take utensil after information, and the room going to user is swept.Due to, take the mode of random assortment, this
Sample may result in and is assigned to service personal's distance users terminal 5 of information on services too far, and during service personal close together
Often it is in the state of free time.
For this situation, the method that current most of hotels use uses GPS location technology to obtain servicing people exactly
The scheme of member's particular location.Service personal wears the equipment with GPS positioning function in advance, when user initiates to information desk 1
Information on services, when carrying the position of user in information on services, information desk 1 can transfer the position of whole service personal, and depends on
According to the position of user, according to closest mode, by service information pushing to the nearest service personal of distance users.But at tool
When body uses, due to features such as GPS indoor signal response speed are slow, signal intensity is weak, cause the information desk 1 cannot be in hotel
Service personal positions accurately, and then causes hotel cannot provide the user service in time.
Meanwhile, along with the variation of hotel service content, for some special users, such as honored guest, member or other
Having the user of specific demand, hotel needs to provide service actively in real time according to their information on services.Such as, one foreign
Honored guest, when moving in hotel, proposes to need the demand of translation when servicing, and, it is equipped with a carry-on translation directly to it
Influence whether that this honored guest's is the most movable.In this case, need hotel that the whereabouts of special user carry out real-time tracking, and in advance
First judge its demand for services, and then provide service for it.
The invention provides the processing method of a kind of service role, the process side of a kind of service role shown in Figure 2
The flow chart of method, concrete steps include:
S101: information desk, by being set in advance in the wireless signal transmitter within hotel, obtains each service in region
The primary importance of terminal, wherein, region is the geographic range of service terminal correspondence room number；
Firstly, it is necessary to arrange wireless signal transmitter 3 in the every floor road within hotel.Wireless signal transmitter 3 includes
Omnidirectional's orientation WAP and orientation WAP, omnidirectional's orientation WAP uses omnidirectional's wireless antenna, generally, entirely
Including three flagpole antennas being vertically arranged to wireless antenna, omnidirectional's wireless antenna receives from each in the range of 360 degree
The wireless signal in direction, namely usually described non-directional, and, omnidirectional's wireless antenna can also by signal in all directions
To emission, showing as the wave beam of one fixed width on height pattern, gain is often at below 9dB.Therefore omnidirectional's wireless antenna
Coverage big, but, the signal attenuation of omnidirectional's wireless antenna is fast, and transmission range is little.Therefore preferably employ in the present invention and determine
To wireless antenna, orientation wireless antenna is launched on some specific direction and to receive the ability of electromagnetic wave strong, and other
Launching on direction and receiving electromagnetic wave is then zero.The purpose using orientation wireless antenna is to increase effective utilization of radiant power
Rate, radiation direction is divided into end-fire type, Quartering shot type or other greatest irradiation angles etc., and preferably radiation direction is that side is penetrated in this application
Type, and its radiation direction is set as level, so it is easy to service man and/or user receives signal, use orientation wireless antenna
Communication distance ability remote, through walls is strong, it is adaptable to the enclosed environment such as hotel.
Seeing Fig. 3, multiple orientation WAPs are arranged on the diverse location of same floor, it is preferred that at same Stall
Equally spaced multiple orientation WAP is set, all to cover wireless communication in being guaranteed in the different floors in whole hotel in layer
Number.Arranging of concrete spacing needs the scale according to hotel, corridor length in every floor, the power of orientation WAP and
In floor, the number of service personal sets flexibly.The multiple orientation WAPs installed in whole hotel are according to unified volume
Number carrying out layout, information desk 1 presets relation table according to this numbering, namely numbers the functional relationships corresponding with place floor
System, and relation table is stored, by above-mentioned relation table, information desk 1 is detecting that service terminal 2 or user terminal 4 connect
After the numbering of the orientation WAP entered, height (the namely building of this service terminal 2 or user terminal 4 can be calculated
Layer information).
The orientation WAP of the strongest its nearest neighbours of signal can be connected automatically to when service man moves in floor,
The wireless connecting function of oneself handheld device is opened by i.e. service man, and each orientation WAP is set to certainly by information desk 1
It is dynamically connected, such as, in corridor, is set with the most multiple orientation WAP, it is assumed that the transmission range of orientation WAP
It is 60 meters, a length of 200 meters of the corridor in hotel, level spaced set 4 to the left orientation WAP in this corridor, this
Sample can guarantee that the orientation WAP necessarily having so setting near handheld terminal, is specifically set as that handheld terminal receives
Signal intensity be orientation WAP signal intensity 1/2nd, when service man moves in corridor, handheld terminal
Signal intensity less than orientation WAP signal intensity 1/2nd after, handheld terminal automatically detects and is linked into another
The orientation WAP that individual signal intensity is big.
In order to ensure the intensity of signal, the installation site of each orientation WAP is with the handheld terminal of service man (also
It is exactly service terminal 2) flush.So, service terminal 2 can receive the wireless signal in equal height, and, when calculating first
During position, the distance between service terminal 2 and orientation WAP is the water between service terminal 2 and orientation WAP
Flat distance, it is simple to calculate.
The service terminal 2 that service man is held is smart mobile phone, Intelligent flat or other handheld mobile devices.Service terminal 2
All carrying out Unified number, and, can be linked on above-mentioned wireless signal transmitter 3, for user terminal 4 and the clothes of user
As business terminal 2, for the one in above-mentioned handheld mobile device, and, and service terminal 2 carries out Unified number.Service terminal
2/ user terminal 4 respectively with service man/user's one_to_one corresponding.
In the management system of information desk for each service terminal 2 distribute multiple needs be responsible for room number, wherein, these
Room number can be at same floor, and at this moment, region is the geographic range of room number place floor；When room number is positioned at different buildings
During layer, the geographic range that region is constituted by different floors.
Concrete, primary importance refers to the handheld terminal that service man carries, and the acquisition of primary importance specifically includes that
Detection service terminal 2 includes distance and direction with the relative position orienting WAP, relative position, wherein,
Service terminal 2 is to automatically access according to signal power uniquely to orient WAP in floor, and distance is and uniquely fixed
To the level interval of WAP.
The numbering of relative position and orientation WAP is sent to information desk 1；
Information desk 1 transfers the access point position of orientation WAP according to numbering, and information desk 1 according to numbering and is deposited in advance
The relation table of storage, calculates the position of the access point that service terminal 2 uniquely accesses.In the present embodiment, it is specifically designated to wireless
The floor information of access point.
Information desk 1 calculates primary importance according to relative position and access point position, calculates service terminal 2 according to below equation
And the distance between orientation WAP:
L=20lg (F)+20lg (D)+32.4
Wherein, L is the signal intensity that orientation WAP detects service terminal 2, when the orientation nothing used in hotel
After line access point and service terminal 2 uniquely determine, the signal intensity that service terminal 2 is accessed is carried out by orientation WAP
Monitoring in real time.F is the frequency of the orientation WAP that this service terminal 2 accesses, and this frequency is hard with orientation WAP
Part structure is relevant, and after its hardware composition and hardware configuration determine, the frequency of orientation WAP uniquely determines.D is service
Distance between terminal 2 and orientation WAP, after service terminal 2 receives orientation WAP, its signal intensity L
It is well-determined.And after the orientation WAP accessed determines, its frequency also determines that, so, by above-mentioned formula,
I.e. can get distance D between service terminal 2 and orientation WAP.
S102: information desk 1 obtains the second position carrying out servicing, and wherein, the second position includes the position of user terminal 4；
Such as, user proposes, by phone, the request that cleans its room, place to information desk 1, in this case,
The second position is the position in room, user place.
When special user carry user terminal 4 will arrive at dining room time, in this case, information on services passes through following steps
Obtain: information desk 1 obtains the current location of user terminal 4, calculate user terminal 4 current location and service terminal in region it
Between purpose distance, when purpose distance is less than distance value set in advance, information desk 1 generate arrive user terminal 5 take
The information on services of business.Such as, special user is on the road going to dining room, and in this case, information desk 1 obtains user terminal 4
Current location, and calculate the purpose distance between the current location of user terminal 4 and user terminal 5, it is assumed that distance value is 100
Rice, when user terminal 4 arrives the distance in dining room less than 100 meters, information desk 1 generates and arrives the service letter that dining room carries out servicing
Breath.
S103: information desk 1 according to primary importance and the second position, calculate respectively each service terminal 2 and the second position it
Between distance；
After primary importance and the second position determine, information desk 1 calculates between each service terminal 2 and second position respectively
Distance, in the present embodiment, information desk 1 preferentially calculate the service terminal 2 in This floor and and the second position between distance,
Then the distance between service terminal 2 and the second position in affiliated area other floors interior is calculated.Wherein, information desk 1 passes through
The numbering of the orientation WAP that service terminal 2 accesses determines the floor at service terminal 2 place.
Information on services is pushed by S104: information desk to target terminal, and wherein, target terminal is service terminal region
In, the service terminal closest with the second position.
After the service terminal 2 that target terminal and the second position are closest determines, information desk 1 by information on services to target
Terminal pushes, and the concrete step pushed includes:
Information desk 1 judges that target terminal is the most idle；
If being judged as YES, then information on services is pushed by information desk 1 to target terminal；
If being judged as NO, information desk 1 inquires about the individual of the information on services of each service terminal 2 of second position place floor
Number；
When there is the service terminal 2 fewer than the number of target terminal information on services in This floor, service is believed by information desk 1
Breath pushes to the service terminal 2 that number is few；
When in This floor, the number of service terminal 2 information on services is more than or equal to target terminal, information desk 1 ratio is less
In the distance of primary importance and the second position of each service terminal 2 of This floor, by information on services distance second in region
The nearest not service terminal 2 at This floor in position pushes.
Information desk 1 can first judge whether target terminal is in idle condition, it is judged that the information on services quantity of target terminal is
No more than one, when target terminal is in idle condition, when the information on services that specially target terminal processes is 0, service
Room number in user's subscription information is sent to the nearest service terminal of distance users terminal 42 by user terminal 4 by platform 1, by holding
The service man having this service terminal 2 goes to dining room pick-up and delivers to user room or user arrives the information on services in dining room send out
Give the service man that distance users terminal 4 is nearest, when user will arrive dining room, service man actively provide a user with clothes
Business.
If target terminal, the service man that namely distance users terminal 4 is nearest is not on idle condition, and i.e. it processes
Information on services quantity more than one, information desk 1 inquires about the information on services of each service terminal 2 of second position place floor
Number；
When there is the service terminal 2 fewer than the number of target terminal information on services in This floor, service is believed by information desk 1
Breath pushes to the service terminal 2 that number is few, it provide a user with service.
When in This floor, the number of service terminal 2 information on services is more than or equal to target terminal, namely This floor
In service man tight situation etc. simultaneously, information desk 1 is than less in the primary importance and the of each service terminal 2 of This floor
The distance of two positions, it is preferred that information desk 1 preferentially compares in the floor adjacent with This floor first of each service terminal 2
Put the distance with the second position, and by nearest for information on services distance second position in region not at the service terminal of This floor
2 push, it provide a user with service.
Embodiment one
Little A is the registration user in hotel, moves in rooms 701, and he calls to the information desk 1 in hotel, it is desirable in room
The a hand-pulled noodles of interior acquisition.After information desk 1 knows the information on services of little A, according to the position of user terminal and the region that send request
The position of interior each service terminal 2, calculates the distance between each service terminal 2 and dining room respectively, and circular is:
The interior water between each service terminal 2 and dining room of place, dining room floor is calculated by formula L=20lg (F)+20lg (D)+32.4
Flat distance D.When determining the service terminal 2 closest with dining room, namely after target terminal, information desk 1 is by information on services
Push to target terminal.If target terminal, the service man that namely distance users terminal 4 is nearest is not on idle condition,
Information desk 1 inquires about the number of the information on services of each service terminal 2 of place, dining room floor, when existing in This floor than target eventually
During the few service terminal 2 of number of end information on services, information on services is pushed, by it by information desk 1 to the service terminal 2 that number is few
Provide a user with room service.When in This floor, the number of service terminal 2 information on services is more than or equal to target terminal, also
Be exactly the tight situation etc. of service man in This floor simultaneously, information desk 1 than less This floor each service terminal 2 the
One position and the distance of the second position, it is preferred that information desk 1 preferentially compares each service terminal in the floor adjacent with This floor
The primary importance of 2 and the distance of the second position, and by nearest for information on services distance second position in region not at This floor
Service terminal 2 push, its go to dining room to take hand-pulled noodles, and deliver to the room 701 of user.
The processing method of a kind of service role that the present embodiment provides, wireless communication is passed through in having the technical effect that of this embodiment
In number emitter 3, the setting of multiple orientation WAPs, makes the information desk 1 in hotel can accurately know the position of service personal,
After user sends service information information desk 1, information desk 1 calculates the distance of each service terminal 2 and the second position, will service
Task is sent to the service man that the distance second position is nearest, thus optimizes the distribution of service role.
Embodiment two
When the special user in hotel moves in hotel, first, user terminal 4 is allotted to each special user.Information desk 1 obtains
Take the current location of user terminal 4, calculate the purpose distance between current location and the dining room of user terminal 4, when purpose distance
During less than distance value set in advance, i.e. when special user carry user terminal 4 will arrive at dining room time, information desk 1 is generated to
Reach the information on services in dining room.Concrete, it is assumed that purpose distance is 100 meters, when user terminal 4 arrives the distance in dining room less than 100
Meter Shi, information desk 1 generates and arrives the information on services that dining room carries out servicing.Information desk 1, according to said second position, calculates every respectively
Distance between individual service terminal 2 and the second position (user terminal 4), information on services is pushed by information desk 1 to target terminal, its
In, target terminal is in whole service terminal 2, the service terminal 2 closest with the second position.In this example, information desk 1 meeting
First judging whether target terminal is in idle condition, when target terminal is in idle condition, information desk 1 is by user terminal 4 i.e.
The information on services arriving dining room is sent to the service man that distance users terminal 4 is nearest, when user will arrive dining room, by this
Service man actively provides a user with the services such as vegetable recommendation.
The processing method of a kind of service role that the present embodiment provides, wireless communication is passed through in having the technical effect that of this embodiment
In number emitter 3, the setting of multiple orientation WAPs, makes the information desk 1 in hotel can accurately know the position of service personal,
When user terminal 4 is close to service terminal 5, information desk 1 calculate user terminal 4 whether in purpose apart from interior, when judging that user is eventually
End 4 in purpose after interior, information desk 1 information on services is sent to distance the second position (namely user terminal 4) nearest
Service man, thus optimize the distribution of service role.
In several embodiments provided herein, it should be understood that disclosed system, apparatus and method, permissible
Realize by another way.Device embodiment described above is only schematically, such as, and the division of described unit,
Being only a kind of logic function to divide, actual can have other dividing mode when realizing, and the most such as, multiple unit or assembly can
To combine or to be desirably integrated into another system, or some features can be ignored, or does not performs.Another point, shown or beg for
The coupling each other of opinion or direct-coupling or communication connection can be indirect by some communication interfaces, device or unit
Coupling or communication connection, can be electrical, machinery or other form.
The above, the only detailed description of the invention of the present invention, but protection scope of the present invention is not limited thereto, and any
Those familiar with the art, in the technical scope that the invention discloses, can readily occur in change or replace, should contain
Cover within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with described scope of the claims.
Claims (10)
1. the processing method of a service role, it is characterised in that including:
Information desk, by being set in advance in the wireless signal transmitter within hotel, obtains in region the first of each service terminal
Position, wherein, described region is the geographic range of described service terminal correspondence room number；
Described information desk obtains the second position carrying out servicing, and wherein, the described second position includes user terminal user terminal
Position；
Described information desk according to primary importance and the second position, calculate respectively described each service terminal and the described second position it
Between distance；
Information on services is pushed by described information desk to target terminal, and wherein, described target terminal is described service terminal location
In territory, the service terminal closest with the described second position.
The processing method of a kind of service role the most according to claim 1, it is characterised in that described wireless signal transmitter
Including multiple orientation WAPs, multiple described orientation WAPs are on the diverse location of same floor.
The processing method of a kind of service role the most according to claim 2, it is characterised in that described information desk is by as follows
The described primary importance of the step described service terminal of acquisition:
Orientation WAP detects the relative position of described service terminal and orientation WAP, and described relative position includes
Distance and direction；
The numbering of described relative position and orientation WAP is sent by orientation WAP to described information desk；
Described information desk transfers the access point position of orientation WAP according to described numbering；
Described information desk calculates described primary importance according to described relative position and described access point position.
The processing method of a kind of service role the most according to claim 2, it is characterised in that described information desk obtains and carries out
The described second position of service includes:
Detection user terminal and the relative position orienting WAP, described relative position includes distance and direction；
The numbering of described relative position and orientation WAP is sent to information desk；
Described information desk transfers the access point position of orientation WAP according to described numbering；
Described information desk calculates the described second position according to described relative position and described access point position.
The processing method of a kind of service role the most according to claim 4, it is characterised in that described user terminal described
Information on services is obtained by following steps:
Described information desk obtains the current location of described user terminal, calculates described current location and the place of described user terminal
Purpose distance between described service terminal in region；
When described purpose distance is less than distance value set in advance, described information desk generates information on services.
The processing method of a kind of service role the most according to claim 4, it is characterised in that described information on services by with
Lower step obtains:
Described information desk receives described information on services by email, website and/or phone.
The processing method of a kind of service role the most according to claim 1, it is characterised in that described information desk is by described clothes
Business information pushes to described target terminal and includes:
Described information desk judges that described target terminal is the most idle；
If being judged as YES, described information on services is pushed by the most described information desk to described target terminal；
If being judged as NO, described information desk inquires about the described service of each described service terminal of described second position place floor
The number of information；
When there is the service terminal fewer than the number of target terminal information on services in This floor, information desk by information on services to institute
State the few service terminal of number to push；
When the number servicing terminal service information in This floor is more than or equal to target terminal, information desk ratio is less in this building
The primary importance of each service terminal of layer and the distance of the second position, by described information on services distance second in described region
Position nearest not This floor service terminal push.
8. according to the processing method of a kind of service role described in claim 3 or 4, it is characterised in that information desk is according to following
Distance between formula calculating service terminal/user terminal and orientation WAP:
L=20lg (F)+20lg (D)+32.4
Wherein, L is the signal intensity that orientation WAP detects service terminal/user terminal, and F is this service terminal/use
The frequency of the orientation WAP that family terminal accesses, D be between service terminal/user terminal and orientation WAP away from
From.
9. according to the processing method of a kind of service role described in claim 3 or 4, it is characterised in that described information desk according to
The method of the access point position that numbering transfers orientation WAP includes:
Information desk, according to numbering and relation table set in advance, transfers the access point position of described orientation WAP.
The processing method of a kind of service role the most according to claim 2, it is characterised in that described information desk also includes
Monitoring device, described monitoring device is connected with orientation WAP, for supervising service terminal and user terminal in real time
Survey.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610519737.3A CN106131176A (en) | 2016-07-04 | 2016-07-04 | A kind of processing method of service role |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610519737.3A CN106131176A (en) | 2016-07-04 | 2016-07-04 | A kind of processing method of service role |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN106131176A true CN106131176A (en) | 2016-11-16 |
Family
ID=57469282
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610519737.3A Pending CN106131176A (en) | 2016-07-04 | 2016-07-04 | A kind of processing method of service role |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN106131176A (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106649673A (en) * | 2016-12-15 | 2017-05-10 | 北京万相融通科技股份有限公司 | Data processing method |
| CN107749866A (en) * | 2017-09-01 | 2018-03-02 | 北京佳阳科技有限公司 | A kind of transmission, processing, method of reseptance and the equipment of housekeeping service information |
| CN109949435A (en) * | 2019-02-27 | 2019-06-28 | 深圳市海弘装备技术有限公司 | Intelligent unattended spinning and weaving workshop monitoring method and system |
Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101951549A (en) * | 2010-09-15 | 2011-01-19 | 中兴通讯股份有限公司 | Method, mobile terminal and application server for dynamically processing application |
| CN104036411A (en) * | 2013-11-22 | 2014-09-10 | 绿泰信息科技(上海)有限公司 | WIFI device positioning tracking system and method |
| CN104182881A (en) * | 2014-07-22 | 2014-12-03 | 诚迈科技（南京）股份有限公司 | Supermarket intelligent shopping guide system based on WIFI indoor positioning and positioning method |
| CN105185069A (en) * | 2015-09-07 | 2015-12-23 | 广东欧珀移动通信有限公司 | Indoor alarm method, device and system |
| CN105228106A (en) * | 2015-09-07 | 2016-01-06 | 广东欧珀移动通信有限公司 | A kind of medical personnel's lookup method based on indoor, location-server and system |
| CN105635959A (en) * | 2014-11-06 | 2016-06-01 | 普天信息技术有限公司 | Personnel scheduling method, platform and system on the basis of WIFI positioning |
-
2016
- 2016-07-04 CN CN201610519737.3A patent/CN106131176A/en active Pending
Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101951549A (en) * | 2010-09-15 | 2011-01-19 | 中兴通讯股份有限公司 | Method, mobile terminal and application server for dynamically processing application |
| CN104036411A (en) * | 2013-11-22 | 2014-09-10 | 绿泰信息科技(上海)有限公司 | WIFI device positioning tracking system and method |
| CN104182881A (en) * | 2014-07-22 | 2014-12-03 | 诚迈科技（南京）股份有限公司 | Supermarket intelligent shopping guide system based on WIFI indoor positioning and positioning method |
| CN105635959A (en) * | 2014-11-06 | 2016-06-01 | 普天信息技术有限公司 | Personnel scheduling method, platform and system on the basis of WIFI positioning |
| CN105185069A (en) * | 2015-09-07 | 2015-12-23 | 广东欧珀移动通信有限公司 | Indoor alarm method, device and system |
| CN105228106A (en) * | 2015-09-07 | 2016-01-06 | 广东欧珀移动通信有限公司 | A kind of medical personnel's lookup method based on indoor, location-server and system |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106649673A (en) * | 2016-12-15 | 2017-05-10 | 北京万相融通科技股份有限公司 | Data processing method |
| CN107749866A (en) * | 2017-09-01 | 2018-03-02 | 北京佳阳科技有限公司 | A kind of transmission, processing, method of reseptance and the equipment of housekeeping service information |
| CN109949435A (en) * | 2019-02-27 | 2019-06-28 | 深圳市海弘装备技术有限公司 | Intelligent unattended spinning and weaving workshop monitoring method and system |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN106170712B (en) | Network-centric positioning | |
| CN101389118B (en) | Positioning method and system of mobile terminal | |
| CN104837118B (en) | A kind of indoor fusion positioning system and method based on WiFi and BLUETOOTH | |
| Liu et al. | WiFi-based indoor positioning for multi-floor environment | |
| US9037194B2 (en) | Method of using a ranging system to determine the location of a node relative to a beacon | |
| Fretzagias et al. | Cooperative location-sensing for wireless networks | |
| CN106134269A (en) | Control the beacon in alignment system | |
| EP2565664B1 (en) | Adaptive location tracking system | |
| US6026305A (en) | Geographical location system and method for locating radiotelephone engaged in a call | |
| CN104837200A (en) | Azimuthal orientation-based positioning and monitoring device and indoor positioning system | |
| BRPI0609646A2 (en) | methods for generating a representative profile of a region around a mobile radio terminal, for determining if a mobile radio terminal is within a predefined region, for controlling system performance, transition region size and the predefined region size in a system and a communications load on the radio communications network, to define a region within a radio communications network, to translate a zone, to define a region in a radio communications network radio and to operate a service, system, and, readable by machine | |
| EP1908269A2 (en) | Systems and methods of detection transmission facilities | |
| Rodriguez et al. | In-building location using bluetooth | |
| Chizhik et al. | Path loss and directional gain measurements at 28 GHz for non-line-of-sight coverage of indoors with corridors | |
| CN105228106B (en) | One kind being based on indoor medical staff's lookup method, location-server and system | |
| CN100559207C (en) | Localization method based on spaced antenna | |
| US8611247B2 (en) | Dynamic data retrieval in a WLAN positioning system | |
| CN101459870A (en) | Indoor positioning system based on wireless sensor network and implementing method | |
| CN106131176A (en) | A kind of processing method of service role | |
| US9979559B2 (en) | Feedback in a positioning system | |
| KR20090089343A (en) | System and method for estimating positioning error within a wlan-based positioning system | |
| CN105309005B (en) | Method and apparatus in base station for controlling the communication resource of the mutiple antennas website for the base station | |
| CN107911809A (en) | The method of locator access base station and its communication means with base station | |
| Manodham et al. | A novel wireless positioning system for seamless internet connectivity based on the WLAN infrastructure | |
| CN207911031U (en) | Indoor positioning navigation system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination |