CN106027217A - Voice resource distribution method, device and system, and communication device - Google Patents

Abstract

The invention discloses a voice resource distribution method. The voice resource distribution method comprises the steps that a gateway receives voice service requests; judging the types of the voice service requests when there is no idle voice resource; voice resources occupied by media monitoring are distributed in response to the requests if the voice service requests are call-out requests or media monitoring requests, and a response message is returned to a scheduling console; a signal monitoring message is returned to the scheduling console according to the types of the non-responded voice service requests if there are non-responded voice service requests after distribution is finished; and the scheduling console initiates the non-responded voice service requests. The invention also discloses a voice resource distribution device and system and a communication device matching with the voice resource distribution method. Through adoption of the voice resource distribution method, device and system, and the communication device provided by the invention, the non-responded voice service requests can be continuously responded when there is no idle voice resource.

Description

Voice resource distribution method, device, system and communication equipment

Technical field

The present invention relates to communication technical field, particularly relate to a kind of voice resource distribution method, device, system and communication equipment.

Background technology

At present, the private network system that some voice resources are limited, such as, and MPT wired system, owing to speech business must be transmitted by physical channel, i.e. take limited voice resource so that the limited amount of the actual speech business concurrently carried out.

User is in order to carry out speech business, such as, by dispatching desk calling terminal, or, the calling carried out by dispatching desk monitor terminal, corresponding voice service request will be initiated, this voice service request is transmitted to gateway by IP, being not limited to voice resource, the quantity of the speech business that this quantity that this may result in voice service request concurrently may be carried out far more than reality, i.e. the quantity of voice service request may be far more than the quantity of limited voice resource.

Traditional voice resource distribution method is typically when voice resource is without the free time, refuses all voice service request not responded and need to take voice resource, to be convenient to the monitoring of dispatching desk.

But, preceding method, owing to have rejected all voice service request not responded and need to take voice resource, will be unable to meet the demand of user comprehensively, and then reduces the experience of user.

Summary of the invention

Based on this, it is an object of the present invention to provide a kind of voice resource distribution method, described voice resource distribution method can continue when voice resource is without the free time to respond the voice service request not responded.

In addition, further object is that a kind of voice resource distributor of offer, system and communication equipment, described voice resource distributor, system and communication equipment can continue when voice resource is without the free time to respond the voice service request not responded.

In order to solve above-mentioned technical problem, the technical solution adopted in the present invention is:

A kind of voice resource distribution method, including: gateway receives voice service request；When leisureless voice resource, it is judged that the type of institute's voice traffic request；If institute's voice traffic request is exhalation request or media monitoring request, then the voice resource taken by media monitoring by distribution is responded, and returns response message to dispatching desk；It is assigned described in treating, if the media monitoring still suffering from not responded is asked, then returns to carry and monitor the response message extremely described dispatching desk that rank is signaling monitoring.

Further, after described gateway receives the step of voice service request, described method also includes: described gateway is when institute's voice traffic request is incoming call request, it is judged that whether the call object of the terminal initiating described incoming call request is dispatching desk；When the call object of described terminal is another terminal, further determining whether to receive the media monitoring request that described dispatching desk issues, the request of described media monitoring is that the request of described dispatching desk carries out what media monitoring issued to any terminal in described terminal or another terminal；If it has, then the request of described media monitoring is responded.

Further, the step that the described voice resource taken by media monitoring by distribution carries out responding includes: described gateway judges whether that voice resource is taken by media monitoring；If it has, then cancel media monitoring according to predetermined rule of cancelling；Voice resource shared by the priority according to the voice service request media monitoring to cancelling is allocated.

Further, described predetermined rule of cancelling includes cancelling the longest media monitoring of listening period or cancelling the media monitoring that priority is minimum.

Further, described method also includes: the described media monitoring cancelled is synchronized to be signaling monitoring by described gateway, and returns synchronization snoop results to server.

A kind of voice resource distribution method, including: server receives the voice service request that dispatching desk issues；When institute's voice traffic request is for exhalation request, described exhalation is forwarded to ask to gateway, described exhalation request to be responded by described gateway；When institute's voice traffic request is media monitoring request or signaling monitoring request, carry out monitoring pretreatment to the request of described media monitoring or signaling monitoring request, so that the request of pretreated for monitoring media monitoring and signaling monitoring request are forwarded to described gateway and to be responded；Wherein, described response includes that described gateway is when leisureless voice resource, judge the type of institute's voice traffic request, if institute's voice traffic request is exhalation request or media monitoring request, the voice resource then taken by media monitoring by distribution is responded, and returns response message to described dispatching desk；And/or, treat described in be assigned, if the media monitoring still suffering from not responded is asked, then return to carry and monitor response message that rank is signaling monitoring to described dispatching desk.

Further, it is described when institute's voice traffic request is media monitoring request or signaling monitoring request, the step that the request of described media monitoring or signaling monitoring request carry out monitoring pretreatment includes: according to history monitoring information, described server judges that terminal is monitored by described dispatching desk the most, and described terminal is the eavesdropping target of dispatching desk request monitoring described in the request of described media monitoring or signaling monitoring request；If it has, then return described history monitoring information to described dispatching desk；Otherwise, to media monitoring request described in described gateway forwards or signaling monitoring request.

Further, described method also includes: described server receives the synchronization snoop results that described gateway returns, and by extracting response message in described synchronization snoop results, the monitoring rank carried in this response message is signaling monitoring；By the described media monitoring dispatching desk that terminal is monitored obtained in history monitoring information by cancelling, and broadcast described response message to described dispatching desk；Described history monitoring information is refreshed with described response message.

A kind of voice resource distribution method, including: dispatching desk issues voice service request to gateway；Receive the response message that described gateway returns；Wherein, described response message is that described gateway is when leisureless voice resource, judge the type of institute's voice traffic request, if institute's voice traffic request carries out what response returned for exhalation request or media monitoring request, the then voice resource taken by media monitoring by distribution；And/or, described response message is to be assigned described in described gateway is treated, if the media monitoring still suffering from not responded is asked, then with signaling monitoring, the request of described media monitoring is carried out what response returned.

A kind of voice resource distributor, including: request receiver module, receive voice service request for gateway；Request type judge module, for when leisureless voice resource, it is judged that the type of institute's voice traffic request；Resource seizes respond module, if being exhalation request or media monitoring request for institute's voice traffic request, then the voice resource taken by media monitoring by distribution is responded, and returns response message to dispatching desk；Signaling monitoring respond module, be used for treating described in be assigned, if the media monitoring still suffering from not responded is asked, then return to carry and monitor response message that rank is signaling monitoring to described dispatching desk.

Further, described device also includes: the first judge module, for described gateway when institute's voice traffic request is incoming call request, it is judged that whether the call object of the terminal initiating described incoming call request is dispatching desk；Second judge module, for when the call object of described terminal is another terminal, further determining whether to receive the media monitoring request that described dispatching desk issues, the request of described media monitoring is that the request of described dispatching desk carries out what media monitoring issued to any terminal in described terminal or another terminal；If it has, then notify that described resource is seized respond module and responded the request of described media monitoring.

Further, described resource is seized respond module and is included: resource judgment unit, judges whether that voice resource is taken by media monitoring for described gateway；If it has, then notice is monitored cancels unit；Described monitoring cancels unit, for cancelling media monitoring according to predetermined rule of cancelling；Response unit, is allocated for the voice resource shared by the media monitoring to cancelling of the priority according to voice service request, and returns described response message to described dispatching desk.

Further, described device also includes: synchronization module, synchronizes to be signaling monitoring by the described media monitoring cancelled for described gateway, and returns synchronization snoop results to server.

A kind of voice resource distributor, including: request receiver module, receive, for server, the voice service request that dispatching desk issues；Request forwarding module, is used for, when institute's voice traffic request is for exhalation request, forwarding described exhalation to ask to gateway, to be responded described exhalation request by described gateway；Request pretreatment module, for when institute's voice traffic request is media monitoring request or signaling monitoring request, carry out monitoring pretreatment to the request of described media monitoring or signaling monitoring request, so that the request of pretreated for monitoring media monitoring and signaling monitoring request are forwarded to described gateway and to be responded；Wherein, described response includes that described gateway is when leisureless voice resource, judge the type of institute's voice traffic request, if institute's voice traffic request is exhalation request or media monitoring request, the voice resource then taken by media monitoring by distribution is responded, and returns response message to described dispatching desk；And/or, treat described in be assigned, if the media monitoring still suffering from not responded is asked, then return to carry and monitor response message that rank is signaling monitoring to described dispatching desk.

Further, described request pretreatment module includes: monitor judging unit, judging that terminal is monitored by described dispatching desk the most for described server according to history monitoring information, described terminal is the eavesdropping target of dispatching desk request monitoring described in the request of described media monitoring or signaling monitoring request；If it has, then notification message returns unit；Otherwise, notice request retransmission unit；Described notification message returns unit, is used for returning described history monitoring information to described dispatching desk；Described request retransmission unit, for media monitoring request described in described gateway forwards or signaling monitoring request.

Further, described server also includes: message capturing module, receives, for described server, the synchronization snoop results that described gateway returns, and by extracting response message in described synchronization snoop results, the monitoring rank carried in this response message is signaling monitoring；Message broadcast module, for by the described media monitoring dispatching desk of monitoring terminal obtained in history monitoring information by cancelling, and broadcasts described response message to described dispatching desk；Message refresh module, for refreshing described history monitoring information with described response message.

A kind of voice resource distributor, including: request issues module, issues voice service request to gateway for dispatching desk；Message reception module, for receiving the response message that described gateway returns；Wherein, described response message is that described gateway is when leisureless voice resource, judge the type of institute's voice traffic request, if institute's voice traffic request carries out what response returned for exhalation request or media monitoring request, the then voice resource taken by media monitoring by distribution；And/or, described response message is to be assigned described in described gateway is treated, if the media monitoring still suffering from not responded is asked, then with signaling monitoring, the request of described media monitoring is carried out what response returned.

A kind of voice resource distribution system, including gateway and the server of described gateway communication and the dispatching desk with described server communication, wherein,

Described gateway includes: the first request receiver module, receives voice service request for described gateway；Request type judge module, for when leisureless voice resource, it is judged that the type of institute's voice traffic request；Resource seizes respond module, if being exhalation request or media monitoring request for institute's voice traffic request, then the voice resource taken by media monitoring by distribution is responded, and returns response message to described dispatching desk；Signaling monitoring respond module, be used for treating described in be assigned, if the media monitoring still suffering from not responded is asked, then return to carry and monitor response message that rank is signaling monitoring to described dispatching desk；

Described server includes: the second request receiver module, receives, for described server, the voice service request that described dispatching desk issues；Request forwarding module, for when institute's voice traffic request is exhalation request, forwards described exhalation request extremely described gateway, to be responded described exhalation request by described gateway；Request pretreatment module, for when institute's voice traffic request is media monitoring request or signaling monitoring request, carry out monitoring pretreatment to the request of described media monitoring or signaling monitoring request, so that the request of pretreated for monitoring media monitoring and signaling monitoring request are forwarded to described gateway and to be responded；

Described dispatching desk includes: request issues module, issues voice service request to described gateway for described dispatching desk；Message reception module, for receiving the response message that described gateway returns.

A kind of communication equipment, including at least one processor, at least one communication interface, at least one communication bus and memorizer, described memorizer is used for storing programmed instruction, and described at least one processor performs following operation for reading the described programmed instruction of storage in described memorizer by described communication bus: receive voice service request；When leisureless voice resource, it is judged that the type of institute's voice traffic request；If institute's voice traffic request is exhalation request or media monitoring request, then the voice resource taken by media monitoring by distribution is responded, and returns response message to dispatching desk；It is assigned described in treating, if the media monitoring still suffering from not responded is asked, then returns to carry and monitor the response message extremely described dispatching desk that rank is signaling monitoring.

A kind of communication equipment, including at least one processor, at least one communication interface, at least one communication bus and memorizer, described memorizer is used for storing programmed instruction, and described at least one processor performs following operation for reading the described programmed instruction of storage in described memorizer by described communication bus: receive the voice service request that dispatching desk issues；When institute's voice traffic request is for exhalation request, described exhalation is forwarded to ask to gateway, described exhalation request to be responded by described gateway；When institute's voice traffic request is media monitoring request or signaling monitoring request, carry out monitoring pretreatment to the request of described media monitoring or signaling monitoring request, so that the request of pretreated for monitoring media monitoring and signaling monitoring request are forwarded to described gateway and to be responded；Wherein, described response includes that described gateway is when leisureless voice resource, judge the type of institute's voice traffic request, if institute's voice traffic request is exhalation request or media monitoring request, the voice resource then taken by media monitoring by distribution is responded, and returns response message to described dispatching desk；And/or, treat described in be assigned, if the media monitoring still suffering from not responded is asked, then return to carry and monitor response message that rank is signaling monitoring to described dispatching desk.

A kind of communication equipment, including at least one processor, at least one communication interface, at least one communication bus and memorizer, described memorizer is used for storing programmed instruction, and described at least one processor performs following operation for reading the described programmed instruction of storage in described memorizer by described communication bus: issue voice service request to gateway；Receive the response message that described gateway returns；Wherein, described response message is that described gateway is when leisureless voice resource, judge the type of institute's voice traffic request, if institute's voice traffic request carries out what response returned for exhalation request or media monitoring request, the then voice resource taken by media monitoring by distribution；And/or, described response message is to be assigned described in described gateway is treated, if the media monitoring still suffering from not responded is asked, then with signaling monitoring, the request of described media monitoring is carried out what response returned.

Compared with prior art, the method have the advantages that

By gateway when leisureless voice resource, exhalation request and media monitoring request are responded by the voice resource taken by media monitoring by distribution, and when the voice resource taken by media monitoring is assigned, carry, by return, the response message that monitoring rank is signaling monitoring to dispatching desk, the media monitoring request not responded to be responded, make in the limited private network system of voice resource, even if voice resource is the most occupied, still the voice service request not responded can be responded rather than refuse, thus beneficially user carries out speech business, meet the demand of user comprehensively, improve the experience of user.

Accompanying drawing explanation

Fig. 1 is the flow chart of the voice resource distribution method of an embodiment.

Fig. 2 is the flow chart of the voice resource distribution method of another embodiment.

Fig. 3 is the method flow diagram that the request of described media monitoring or signaling monitoring request carry out monitoring in Fig. 2 pretreatment.

Fig. 4 is the flow chart of the voice resource distribution method of another embodiment.

Fig. 5 is the method flow diagram that the voice resource taken by media monitoring by distribution in Fig. 1 carries out responding.

Fig. 6 is the flow chart of the voice resource distribution method of another embodiment.

Fig. 7 is the flow chart of the voice resource distribution method of an embodiment.

Fig. 8 is the sequential chart of the signaling monitoring of a specific embodiment.

Fig. 9 is the sequential chart of the media monitoring of a specific embodiment.

Figure 10 is the signaling monitoring of a specific embodiment and calls mutual sequential chart.

Figure 11 is the media monitoring of a specific embodiment and calls mutual sequential chart.

Figure 12 is the structured flowchart of the voice resource distributor of an embodiment.

Figure 13 is the structured flowchart of the voice resource distributor of another embodiment.

Figure 14 is the structured flowchart that in Figure 12, resource seizes respond module.

Figure 15 is the structured flowchart of the voice resource distributor of an embodiment.

Figure 16 is the structured flowchart of the voice resource distribution system of an embodiment.

Figure 17 is the structured flowchart of server in Figure 16.

Figure 18 is the structured flowchart asking pretreatment module in Figure 17.

Figure 19 is another structured flowchart of server in Figure 16.

Figure 20 is the hardware architecture diagram of communication equipment in an embodiment.

Detailed description of the invention

Below with reference to accompanying drawing, various embodiments of the present invention are given elaboration further.

Refer to Fig. 1, in one embodiment, a kind of voice resource distribution method, comprise the following steps:

Step 110, gateway receives voice service request.

Dispatching desk can be with calling terminal, it is also possible to the calling that monitor terminal is carried out, and correspondingly, dispatching desk the voice service request initiated includes exhalation request, media monitoring request and signaling monitoring request.

Specifically, exhalation request is dispatching desk request call terminal, and media monitoring request is that dispatching desk request carries out media monitoring to terminal, and signaling monitoring request is that dispatching desk request carries out signaling monitoring to terminal.Wherein, calling terminal and terminal is carried out media monitoring need to take voice resource.

Terminal can call another terminal, it is also possible to call scheduling platform, and correspondingly, terminal the voice service request initiated includes that incoming call is asked.

Specifically, if incoming call request is terminal request call scheduling platform, then need to take voice resource.Call another terminal if incoming call request is terminal request, the most only just can take voice resource when dispatching desk request carries out media monitoring to this terminal or another terminal.

Initiating voice service request at dispatching desk or terminal, and utilize IP this voice service request to be sent after gateway, gateway can receive voice service request.

Owing to IP is not limited to voice resource, therefore, at synchronization, the voice service request that gateway receives more than one, i.e. gateway may will receive one even more than voice service request.

Step 130, when leisureless voice resource, it is judged that the type of voice service request, if voice service request is exhalation request or media monitoring request, then the voice resource taken by media monitoring by distribution is responded, and returns response message to dispatching desk.

Wherein, response message is in order to notify the dispatching desk gateway response results to voice service request.Specifically, the content information difference carried in response message represents the response results that gateway is different.

Such as, if the monitoring rank carried in response message is media monitoring, then it represents that gateway asks successfully to be assigned with voice resource for media monitoring, dispatching desk can realize the media monitoring to terminal by this voice resource.If having carried in response message and having exhaled error code, then it represents that the voice resource of exhalation request is distributed unsuccessfully by gateway, dispatching desk is to terminal originated calls failure.

If should be appreciated that and there is idle voice resource, then the voice resource of free time can be directly allocated by gateway, and returns response message to dispatching desk, to respond its voice service request received.

And when voice resource is without the free time, in the present embodiment, voice service request will be responded by seizing the voice resource taken by media monitoring by gateway.

Further, in order to ensure that new speech business does not interferes with ongoing speech business before, the most all of voice service request all allows to seize the voice resource taken by media monitoring, therefore, when carrying out the voice resource distribution taken by media monitoring, gateway will correspondingly seize process according to the type of voice service request.

For example, the voice service request that gateway receives includes exhalation request, media monitoring request and signaling monitoring request.Due to calling terminal with terminal is carried out media monitoring need to take voice resource, and terminal is carried out signaling monitoring and need not take voice resource, therefore, when leisureless voice resource, the voice resource that gateway will be taken by media monitoring for exhalation request and media monitoring request distribution, and signaling monitoring request is not made voice resource authentication, do not carry out the distribution of any voice resource.

It is worth mentioning that, in the present embodiment, the media monitoring that terminal is carried out by the calling terminal of dispatching desk initiation and dispatching desk only can be seized by the voice resource shared by media monitoring, and the voice resource shared by calling cannot be seized, ensure the Consumer's Experience of voice calls business with this.

Step 150, to be allocated complete, if the media monitoring still suffering from not responded is asked, then return to carry and monitor the response message extremely described dispatching desk that rank is signaling monitoring.

Being assigned at the voice resource taken by media monitoring, the most all of voice resource is all taken by calling, such as, takies during dispatching desk calling terminal, or, take during terminal call dispatching desk.Voice resource shared by calling can not be preempted, and now, the voice service request not responded will be unable to be assigned to voice resource.

Based on this, in the present embodiment, without distributable voice resource time, the media monitoring in the voice service request not responded is asked to respond by gateway by signaling monitoring further that pass through to need not take voice resource.

Specifically, for exhalation request, due to without distributable voice resource, gateway returns and has carried the response message exhaling error code to dispatching desk, and to notify that dispatching desk voice resource distributes unsuccessfully, correspondingly, dispatching desk calling terminal is unsuccessfully.

Media monitoring is asked, gateway will carry out monitoring the adjustment of rank, i.e. it is adjusted to signaling monitoring by media monitoring, and it is back to dispatching desk to carry the monitoring rank response message as signaling monitoring, the monitoring that terminal is carried out by dispatching desk need not take voice resource again, with this, media monitoring request is responded, and then make the signaling monitoring that terminal carried out by user by dispatching desk, although concrete call contents cannot be listened to, but still ensure that user's monitoring to terminal, the demand avoiding user cannot meet, thus improves the experience of user.

By process as above, when without idle speech resource, still proceeding to respond to voice service request so that the demand of user is satisfied, beneficially user is at dispatching desk to monitored object implementing monitorings such as terminals, thus effectively improves the experience of user.

In one embodiment, before step 110, method as above is further comprising the steps of:

Terminal is monitored by dispatching desk request call terminal or request, to be correspondingly formed voice service request, and sends formed voice service request to server, the voice service request received is forwarded to gateway by server.

Wherein, exhalation request the most correspondingly initiated by dispatching desk to terminal originated calls, and dispatching desk carries out media monitoring and the most correspondingly initiates media monitoring request terminal, and dispatching desk carries out signaling monitoring and the most correspondingly initiates signaling monitoring request terminal.

Referring to Fig. 2, in one embodiment, before step 110, method as above is further comprising the steps of:

Step 210, server receives the voice service request that dispatching desk issues.

After voice service request initiated by dispatching desk, by server, this voice service request will be forwarded, and then enable the server to receive the voice service request that dispatching desk is initiated.

Step 230, when voice service request is for exhalation request, forwards exhalation request to gateway.

If voice service request is exhalation request, server will directly forward this exhalation request to gateway, to be responded this exhalation request by gateway, be exhalation request distribution voice resource to realize the calling that terminal is initiated by dispatching desk.

Step 250, when voice service request is media monitoring request or signaling monitoring request, carries out monitoring pretreatment to media monitoring request or signaling monitoring request.

If voice service request is media monitoring request or signaling monitoring request, those monitoring requests will be carried out monitoring pretreatment before making requests on forwarding by server, such as, monitor pretreatment and include that request is filtered, dispatching desk is avoided to repeat to issue monitoring request to gateway with this, and then reduce the treating capacity of gateway, improve the work efficiency of gateway.

Further, referring to Fig. 3, in one embodiment, step 250 comprises the following steps:

Step 251, according to history monitoring information, server judges that terminal is monitored by dispatching desk the most.

Wherein, the eavesdropping target of dispatching desk request monitoring during terminal is media monitoring request or signaling monitoring request.

Dispatching desk, before successfully terminal being implemented media monitoring or signaling monitoring, will receive the response message returned by gateway by server.Wherein, carry and monitor response message that rank is media monitoring in order to notify that dispatching desk to the success of the media monitoring of terminal, carries and monitors response message that rank is signaling monitoring for notifying the dispatching desk signaling monitoring success to terminal.

In other words, before dispatching desk receives response message, server will first receive this response message, and then by memory response message history of forming monitoring information.This history monitoring information is i.e. to carry that to monitor rank be the response message of media monitoring or to carry monitoring rank be the response message of signaling monitoring.

Based on this, according to history monitoring information, server can know which kind of dispatching desk carried out to which terminal and monitored the monitoring of rank, to realize further media monitoring request and the monitoring pretreatment of signaling monitoring request.

If judging, obtaining dispatching desk is monitored terminal, then it represents that gateway need not repeat distribution voice resource, i.e. enters step 253, with history monitoring information voice responsive service request.

If judging, obtain dispatching desk does not carries out any monitoring to terminal, then enter step 255, to be responded the voice service request being forwarded to gateway by gateway distribution voice resource.

Certainly, in other application scenarios, server can be combined with monitoring priority and determines whether that terminal is monitored by dispatching desk the most.

Specifically, monitor priority and be set to the priority priority higher than signaling monitoring of media monitoring.

If the voice service request that dispatching desk newly issues is media monitoring request, and history monitoring information be carry monitoring rank be the response message of signaling monitoring, then it is considered as dispatching desk this terminal not to be monitored, and then enters step 255, server forwarding media monitor request to gateway.

If the voice service request that dispatching desk newly issues is signaling monitoring request, and history monitoring information be carry monitoring rank be the response message of media monitoring, then it is considered as dispatching desk this terminal to be monitored, and then enters step 253, respond the request of this signaling monitoring with history monitoring information.

Step 253, returns history monitoring information to dispatching desk.

Such as, history monitoring information be carry monitoring rank be the response message of signaling monitoring, this history monitoring information reflects dispatching desk and a certain terminal has been carried out signaling monitoring, then when server receives the signaling monitoring request that dispatching desk request carries out signaling monitoring to this terminal again, directly will be back to dispatching desk with this history monitoring information, respond the request of this signaling monitoring.

Step 255, to the request of gateway forwards media monitoring or signaling monitoring request.

Referring to Fig. 4, in one embodiment, before step 130, method as above is further comprising the steps of:

Step 310, gateway is when voice service request is incoming call request, it is judged that whether the call object of the terminal initiating incoming call request is dispatching desk.

It is to be understood that, when initiating the call object of terminal of incoming call request and being dispatching desk, if gateway has been received by the incoming call request that this terminal is initiated, the voice resource then representing idle has been allocated into merit, terminal can take the voice resource of this free time and initiate calling to dispatching desk, and gateway can terminate voice resource distribution.

And when initiating the call object of terminal of incoming call request and being another terminal, only when dispatching desk request carries out media monitoring to this terminal or another terminal, gateway just needs to carry out voice resource distribution, the most also the distribution of voice resource will be terminated.

Based on this, when the voice service request that gateway receives is incoming call request, in order to know whether to need to carry out next step voice resource distribution, the call object of the terminal initiating incoming call request will be judged.

If call object is dispatching desk, then terminate voice resource distribution, otherwise, if call object is another terminal, then enters step 330 and make next step judgement.

Step 330, when the call object of terminal is another terminal, further determines whether to receive the media monitoring request that dispatching desk issues, and the request of this media monitoring is that dispatching desk request carries out media monitoring to any terminal in terminal or another terminal and issues.

If dispatching desk request carries out media monitoring to any terminal in terminal or another terminal, it will issue media monitoring and ask to gateway, and then this media monitoring is asked to make gateway be able to receive that.

Further, when gateway have received the media monitoring request that dispatching desk issues, if there is idle voice resource, the most directly distribute the voice resource of this free time to respond the request of this media monitoring, otherwise, if leisureless voice resource, then return step 130 is to step 150, to respond this request of this media monitoring.

Referring to Fig. 5, in one embodiment, step 130 comprises the following steps:

Step 131, gateway judges whether that voice resource is taken by media monitoring.

Before carrying out the voice resource distribution taken by media monitoring, the occupant of voice resource can be judged by gateway, and such as, occupant can be calling or media monitoring, the voice resource distribution being confirmed whether to carry out next step with this.

If judging, the occupant obtaining existing voice resource as media monitoring, then enters step 133, carries out the distribution of the voice resource taken by media monitoring.

If judging to be there is not the voice resource taken by media monitoring, the occupant of the most all voice resources is calling, then it represents that the most distribute unsuccessfully without distributable voice resource, i.e. voice resource, enter step 150, further media monitoring request to be responded.

Step 133, cancels media monitoring, to seize the voice resource shared by this media monitoring according to predetermined rule of cancelling.

How predetermined cancellation rule selects media monitoring to carry out cancellation process in order to gateway, this predetermined rule of cancelling includes cancelling the longest media monitoring of listening period or cancelling the media monitoring that priority is minimum, certainly, predetermined rule of cancelling can further include the rule that media monitoring is taked cancel at random.

In the present embodiment, the voice resource shared by media monitoring that listening period is the longest is preferentially preempted, and ensureing that the ongoing speech business of user will not be seized by voice resource with this is affected.

Further, gateway can choose whether that the media monitoring to cancelling deals with, such as, if not processing, then the media monitoring cancelled directly discharges voice resource, and the monitoring that terminal is carried out by dispatching desk by this media monitoring will be interrupted, otherwise, if processing, then can be by the media monitoring of this cancellation of server record, preferentially to distribute to the media monitoring of this cancellation when available free voice resource.

Step 135, is allocated the voice resource seized according to the priority of voice service request, and returns response message to dispatching desk.

The voice service request not responded is probably call request, it is also possible to media monitoring is asked, if gateway eliminates the media monitoring that listening period is the longest, then the voice resource shared by this media monitoring can be distributed to call request or media monitoring request.

Further, in the present embodiment, the priority according to voice service request is carried out by the distribution of the voice resource seized, and the voice service request that i.e. priority is high is preferentially assigned to the voice resource seized.

For example, the priority arranging call request in gateway is asked higher than media monitoring, the voice resource then seized preferentially distributes to call request, and after all call requests not responded have been assigned to voice resource the most, the voice resource seized just can be assigned to media monitoring request.

Certainly, in other application scenarios, allocation rule is not limited in carrying out the distribution of the voice resource seized according to the priority of voice service request, can also is that random assortment, or, the order receiving voice service request according to gateway is allocated, and the voice service request that i.e. gateway first receives preferentially is assigned to the voice resource seized.

The voice service request being assigned to voice resource will be by gateway return response message to dispatching desk, to notify this voice service request of dispatching desk gateway success response.

Further, in one embodiment, method as above is further comprising the steps of:

The media monitoring cancelled is synchronized to be signaling monitoring by gateway, and returns synchronization snoop results to server.

In the present embodiment, the media monitoring cancelled is processed by gateway, and the media monitoring that will cancel synchronizes to be signaling monitoring, so that dispatching desk can continue to be monitored terminal, it is to avoid directly interrupt monitoring and reducing the experience of user.

Further, after the media monitoring of this cancellation is synchronized to signaling monitoring, gateway will be back to server to synchronize snoop results.Wherein, synchronize what snoop results was made up of response message produced by the signaling monitoring synchronized.

Referring to Fig. 6, in one embodiment, the media monitoring cancelled is synchronized to be signaling monitoring by described gateway, and after server returns the step of synchronization snoop results, method as above is further comprising the steps of:

Step 410, server receives the synchronization snoop results that gateway returns, and by synchronizing snoop results is extracted response message.

Owing to synchronizing what snoop results was made up of response message produced by the signaling monitoring after synchronizing, can be signaling monitoring by the monitoring rank carried in meet with a response in synchronization snoop results message, and the response message extracted by extraction process.

Step 430, by the media monitoring dispatching desk of monitoring terminal obtained in history monitoring information by cancelling, and broadcasts response message to this dispatching desk.

Because according to history monitoring information, server can know which kind of dispatching desk carried out to which terminal and monitored the monitoring of rank, therefore, dispatching desk terminal monitored by the media monitoring cancelled can be obtained by history monitoring information.

After obtaining dispatching desk, dispatching desk can be broadcasted by server by response message, so that dispatching desk knows that the media monitoring of cancellation has been synchronized to signaling monitoring, and then with the form of signaling monitoring, terminal is carried out follow-up monitoring.

Step 450, refreshes history monitoring information with response message.

Refer to Fig. 7, in one embodiment, a kind of voice resource distribution method, comprise the following steps:

Step 510, dispatching desk issues voice service request to gateway.

Step 530, receives the response message that gateway returns.

Wherein, response message is that gateway is when leisureless voice resource, it is judged that the type of voice service request, if voice service request carries out what response returned for exhalation request or media monitoring request, the then voice resource taken by media monitoring by distribution.

And/or, response message is that gateway is to be allocated complete, if the media monitoring still suffering from not responded is asked, then with signaling monitoring, media monitoring request is carried out what response returned.

In an application scenarios, Fig. 8 to Figure 11 respectively show that signaling monitoring, media monitoring, signaling monitoring and calling in a kind of voice resource distribution method be mutual, media monitoring and calling mutual implement process.Using MPT wired system as the limited private network system of voice resource, the aforementioned process that implements, without repeating to issue media monitoring request and as a example by signaling monitoring asks, is illustrated by dispatching desk 800.

As shown in Figure 8, dispatching desk 800 sends signaling monitoring and asks to server 900, and server 900 is forwarded to MPT gateway 700, MPT gateway 700 return reception success message to dispatching desk 800.

Afterwards, MPT gateway 700 does not carry out the authentication of voice resource, directly in response to dispatching desk 800 signaling monitoring ask, and return carry monitoring rank be the response message of signaling monitoring, dispatching desk 800 return reception success message to MPT gateway 700.

So far, dispatching desk 800 completes the signaling monitoring of terminal in MPT wired system.

Asking to server 900 as it is shown in figure 9, dispatching desk 800 sends media monitoring, server 900 is forwarded to MPT gateway 700, MPT gateway 700 return reception success message to dispatching desk 800.

If MPT gateway 700 performs step 610, then it represents that there is the voice resource of free time, MPT gateway 700 is directly for the voice resource that media monitoring request distribution is idle, and returns and carry that to monitor rank be that the response message of media monitoring is to dispatching desk 800.

If MPT gateway 700 performs step 630, then represent and there is not the voice resource of free time and there is not the voice resource taken by media monitoring, now, MPT gateway 700 will not carry out any voice resource and seize, then to carry the response message return dispatching desk 800 monitoring rank as signaling monitoring.

If MPT gateway 700 performs step 650, then represent and there is not the voice resource of free time but there is the voice resource that taken by media monitoring, now, MPT gateway 700 carries out voice resource to the media monitoring that listening period is the longest and seizes, and distribute, for media monitoring request, the voice resource seized, returning simultaneously and carrying monitoring rank is that the response message of media monitoring is to dispatching desk 800, synchronizing to be preempted the media monitoring of voice resource with signaling monitoring, i.e. returning and carrying monitoring rank is that the response message of signaling monitoring is to dispatching desk 800 simultaneously.

Remaining interaction is similar with signaling monitoring request, does not repeats them here.

As shown in Figure 10 to Figure 11, first, dispatching desk 800 sends signaling monitoring request to server 900 or terminal in MPT wired system is monitored by media monitoring request with request, after request monitoring success, terminal call starts, the calling that terminal in MPT wired system is initiated by dispatching desk 800 simultaneously is monitored, until end of calling.Monitoring interaction therein is similar with aforementioned detailed process, does not repeats them here.

Refer to Figure 12, in one embodiment, a kind of voice resource distributor 700, including:

Request receiver module 710, receives voice service request for gateway.

Request type judge module 720, for when leisureless voice resource, it is judged that the type of institute's voice traffic request.

Resource seizes respond module 730, if being exhalation request or media monitoring request for voice service request, then the voice resource taken by media monitoring by distribution is responded, and returns response message to dispatching desk.

Signaling monitoring respond module 750, for be allocated complete, if the media monitoring still suffering from not responded is asked, then returning and carrying monitoring rank is that the response message of signaling monitoring is to dispatching desk.

Referring to Figure 13, in one embodiment, device 700 as above also includes:

First judge module 770, for gateway when voice service request is incoming call request, it is judged that whether the call object of the terminal initiating incoming call request is dispatching desk.

Second judge module 790, for when the call object of terminal is another terminal, further determining whether to receive the media monitoring request that dispatching desk issues, media monitoring request is that dispatching desk request carries out media monitoring to any terminal in terminal or another terminal and issues.If it has, then notice resource seizes respond module 730, media monitoring request is responded.

Referring to Figure 14, in one embodiment, resource as above is seized respond module 730 and is included:

For gateway, resource judgment unit 731, judges whether that voice resource is taken by media monitoring.If it has, then notice is monitored cancels unit 733.

Monitor and cancel unit 733, for cancelling media monitoring, to seize the voice resource shared by this media monitoring according to predetermined rule of cancelling.

Response unit 735, for being allocated, according to the priority of voice service request, the voice resource seized, and returns response message to dispatching desk.

In one embodiment, device as above also includes:

Synchronization module, synchronizes to be signaling monitoring by the media monitoring cancelled for gateway, and phase server returns and synchronizes snoop results.

Refer to Figure 15, in one embodiment, a kind of voice resource distributor 800, including:

Request issues module 810, issues voice service request to gateway for dispatching desk.

Message reception module 830, for receiving the response message that gateway returns.

Wherein, response message is that gateway is when leisureless voice resource, judge the type of voice service request, if voice service request is exhalation request or media monitoring request, the voice resource then taken by media monitoring by distribution carries out what response returned, and/or, response message is that gateway is to be allocated complete, if the media monitoring still suffering from not responded is asked, then with signaling monitoring, media monitoring request is carried out what response returned.

Refer to Figure 16, in one embodiment, a kind of voice resource distribution system 1000, the server 900 communicated with gateway 700 including gateway 700 and the dispatching desk 800 communicated with server 900.

Wherein, gateway 700 includes:

Request receiver module 710, receives voice service request for gateway.

Request type judge module 720, for when leisureless voice resource, it is judged that the type of institute's voice traffic request.

Resource seizes respond module 730, if being exhalation request or media monitoring request for voice service request, then the voice resource taken by media monitoring by distribution is responded, and returns response message to dispatching desk.

Signaling monitoring respond module 750, for be allocated complete, if the media monitoring still suffering from not responded is asked, then returning and carrying monitoring rank is that the response message of signaling monitoring is to dispatching desk.

Referring to Figure 17, in one embodiment, server 900 as above includes:

Request receiver module 910, receives, for server, the voice service request that dispatching desk issues.

Request forwarding module 930, for when voice service request is for exhalation request, forwarding exhalation request to gateway.

Request pretreatment module 950, for when voice service request is media monitoring request or signaling monitoring request, carrying out monitoring pretreatment to media monitoring request or signaling monitoring request.

Referring to Figure 18, in one embodiment, request pretreatment module 950 as above includes:

Monitoring judging unit 951, judge that terminal is monitored by dispatching desk the most for server according to history monitoring information, terminal is the eavesdropping target of dispatching desk request monitoring in media monitoring request or signaling monitoring request.If it has, then notification message returns unit 953.Otherwise, notice request retransmission unit 955.

Notification message returns unit 953, is used for returning history monitoring information to dispatching desk.

Request retransmission unit 955, for the request of gateway forwards media monitoring or signaling monitoring request.

Referring to Figure 19, in one embodiment, server 900 as above also includes:

Message capturing module 970, receives, for server, the synchronization snoop results that gateway returns, and by synchronizing to extract in snoop results response message, the monitoring rank carried in this response message is signaling monitoring.

Message broadcast module 980, for by the media monitoring dispatching desk of monitoring terminal obtained in history monitoring information by cancelling, and broadcasts response message to dispatching desk.

Message refresh module 990, for refreshing history monitoring information with response message.

Referring to Figure 20, in one embodiment, a kind of communication equipment 1100, including at least one processor 1110, an at least communication interface 1130, an at least communication bus 1150 and memorizer 1170.

Wherein, memorizer 1170 is used for storing programmed instruction.

At least one processor 1110 for reading the following operation of programmed instruction execution of storage in memorizer 1170 by communication bus 1130:

Gateway receives voice service request；When leisureless voice resource, it is judged that the type of voice service request；If voice service request is exhalation request or media monitoring request, then the voice resource taken by media monitoring by distribution is responded, and returns response message to dispatching desk；To be allocated complete, if the media monitoring still suffering from not responded is asked, then returning and carrying monitoring rank is that the response message of signaling monitoring is to dispatching desk.

Or, the following operation of execution:

Server receives the voice service request that dispatching desk issues；When voice service request is for exhalation request, forwarding exhalation request is to gateway, to be responded exhalation request by gateway；When voice service request is media monitoring request or signaling monitoring request, carry out monitoring pretreatment to media monitoring request or signaling monitoring request, so that the request of pretreated for monitoring media monitoring and signaling monitoring request are forwarded to gateway and to be responded；Wherein, respond packet purse rope closes when leisureless voice resource, it is judged that the type of voice service request, if voice service request is exhalation request or media monitoring request, the voice resource then taken by media monitoring by distribution is responded, and returns response message to dispatching desk；And/or, to be allocated complete, if the media monitoring still suffering from not responded is asked, then returning and carrying monitoring rank is that the response message of signaling monitoring is to dispatching desk.

Or, the following operation of execution:

Dispatching desk issues at least one voice service request to gateway；Receive the response message that gateway returns.Wherein, response message is that gateway is when leisureless voice resource, judge the type of voice service request, if voice service request is exhalation request or media monitoring request, the voice resource then taken by media monitoring by distribution carries out what response returned, and/or, response message is that gateway is to be allocated complete, if the media monitoring still suffering from not responded is asked, then with signaling monitoring, media monitoring request is carried out what response returned.

Foregoing; it is only presently preferred embodiments of the present invention; it is not intended to limit embodiment of the present invention; those of ordinary skill in the art are according to the central scope of the present invention and spirit; corresponding flexible or amendment can be carried out very easily, therefore protection scope of the present invention should be as the criterion with the protection domain required by claims.

Claims (21)

1. a voice resource distribution method, it is characterised in that including:

Gateway receives voice service request；

When leisureless voice resource, it is judged that the type of institute's voice traffic request；

If institute's voice traffic request is exhalation request or media monitoring request, then the voice resource taken by media monitoring by distribution is responded, and returns response message to dispatching desk；

It is assigned described in treating, if the media monitoring still suffering from not responded is asked, then returns to carry and monitor the response message extremely described dispatching desk that rank is signaling monitoring.

2. the method for claim 1, it is characterised in that after described gateway receives the step of voice service request, described method also includes:

Described gateway is when institute's voice traffic request is incoming call request, it is judged that whether the call object of the terminal initiating described incoming call request is dispatching desk；

When the call object of described terminal is another terminal, further determining whether to receive the media monitoring request that described dispatching desk issues, the request of described media monitoring is that the request of described dispatching desk carries out what media monitoring issued to any terminal in described terminal or another terminal；

If it has, then the request of described media monitoring is responded.

3. the method for claim 1, it is characterised in that the step that the described voice resource taken by media monitoring by distribution carries out responding includes:

Described gateway judges whether that voice resource is taken by media monitoring；

If it has, then cancel media monitoring according to predetermined rule of cancelling；

Voice resource shared by the priority according to the voice service request media monitoring to cancelling is allocated.

4. method as claimed in claim 3, it is characterised in that described predetermined rule of cancelling includes cancelling the longest media monitoring of listening period or cancelling the media monitoring that priority is minimum.

5. method as claimed in claim 3, it is characterised in that described method also includes:

The described media monitoring cancelled is synchronized to be signaling monitoring by described gateway, and returns synchronization snoop results to server.

6. a voice resource distribution method, it is characterised in that including:

Server receives the voice service request that dispatching desk issues；

When institute's voice traffic request is for exhalation request, described exhalation is forwarded to ask to gateway, described exhalation request to be responded by described gateway；

When institute's voice traffic request is media monitoring request or signaling monitoring request, carry out monitoring pretreatment to the request of described media monitoring or signaling monitoring request, so that the request of pretreated for monitoring media monitoring and signaling monitoring request are forwarded to described gateway and to be responded；Wherein,

Described response includes that described gateway is when leisureless voice resource, judge the type of institute's voice traffic request, if institute's voice traffic request is exhalation request or media monitoring request, the voice resource then taken by media monitoring by distribution is responded, and returns response message to described dispatching desk；And/or,

It is assigned described in treating, if the media monitoring still suffering from not responded is asked, then returns to carry and monitor the response message extremely described dispatching desk that rank is signaling monitoring.

7. method as claimed in claim 6, it is characterised in that the described step that the request of described media monitoring or signaling monitoring request carry out monitoring pretreatment includes:

According to history monitoring information, described server judges that terminal is monitored by described dispatching desk the most, described terminal is the eavesdropping target of dispatching desk request monitoring described in the request of described media monitoring or signaling monitoring request；

If it has, then return described history monitoring information to described dispatching desk；

Otherwise, to media monitoring request described in described gateway forwards or signaling monitoring request.

8. method as claimed in claim 6, it is characterised in that described method also includes:

Described server receives the synchronization snoop results that described gateway returns, and by extracting response message in described synchronization snoop results, the monitoring rank carried in this response message is signaling monitoring；

By the described media monitoring dispatching desk that terminal is monitored obtained in history monitoring information by cancelling, and broadcast described response message to described dispatching desk；

Described history monitoring information is refreshed with described response message.

9. a voice resource distribution method, it is characterised in that including:

Dispatching desk issues voice service request to gateway；

Receive the response message that described gateway returns；Wherein,

Described response message is that described gateway is when leisureless voice resource, judge the type of institute's voice traffic request, if institute's voice traffic request carries out what response returned for exhalation request or media monitoring request, the then voice resource taken by media monitoring by distribution；And/or,

Described response message is to be assigned described in described gateway is treated, if the media monitoring still suffering from not responded is asked, then with signaling monitoring, the request of described media monitoring is carried out what response returned.

10. a voice resource distributor, it is characterised in that including:

Request receiver module, receives voice service request for gateway；

Request type judge module, for when leisureless voice resource, it is judged that the type of institute's voice traffic request；

Resource seizes respond module, if being exhalation request or media monitoring request for institute's voice traffic request, then the voice resource taken by media monitoring by distribution is responded, and returns response message to dispatching desk；

Signaling monitoring respond module, be used for treating described in be assigned, if the media monitoring still suffering from not responded is asked, then return to carry and monitor response message that rank is signaling monitoring to described dispatching desk.

11. devices as claimed in claim 10, it is characterised in that described device also includes:

First judge module, for described gateway when institute's voice traffic request is incoming call request, it is judged that whether the call object of the terminal initiating described incoming call request is dispatching desk；

Second judge module, for when the call object of described terminal is another terminal, further determining whether to receive the media monitoring request that described dispatching desk issues, the request of described media monitoring is that the request of described dispatching desk carries out what media monitoring issued to any terminal in described terminal or another terminal；If it has, then notify that described resource is seized respond module and responded the request of described media monitoring.

12. devices as claimed in claim 10, it is characterised in that described resource is seized respond module and included:

For described gateway, resource judgment unit, judges whether that voice resource is taken by media monitoring；If it has, then notice is monitored cancels unit；

Described monitoring cancels unit, for cancelling media monitoring according to predetermined rule of cancelling；

Response unit, is allocated for the voice resource shared by the media monitoring to cancelling of the priority according to voice service request, and returns described response message to described dispatching desk.

13. devices as claimed in claim 12, it is characterised in that described device also includes:

Synchronization module, synchronizes to be signaling monitoring by the described media monitoring cancelled for described gateway, and returns synchronization snoop results to server.

14. 1 kinds of voice resource distributors, it is characterised in that including:

Request receiver module, receives, for server, the voice service request that dispatching desk issues；

Request forwarding module, is used for, when institute's voice traffic request is for exhalation request, forwarding described exhalation to ask to gateway, to be responded described exhalation request by described gateway；

Request pretreatment module, for when institute's voice traffic request is media monitoring request or signaling monitoring request, carry out monitoring pretreatment to the request of described media monitoring or signaling monitoring request, so that the request of pretreated for monitoring media monitoring and signaling monitoring request are forwarded to described gateway and to be responded；Wherein,

Described response includes that described gateway is when leisureless voice resource, judge the type of institute's voice traffic request, if institute's voice traffic request is exhalation request or media monitoring request, the voice resource then taken by media monitoring by distribution is responded, and returns response message to described dispatching desk；And/or,

It is assigned described in treating, if the media monitoring still suffering from not responded is asked, then returns to carry and monitor the response message extremely described dispatching desk that rank is signaling monitoring.

15. methods as claimed in claim 14, it is characterised in that described request pretreatment module includes:

Monitoring judging unit, judge that terminal is monitored by described dispatching desk the most for described server according to history monitoring information, described terminal is the eavesdropping target of dispatching desk request monitoring described in the request of described media monitoring or signaling monitoring request；If it has, then notification message returns unit；Otherwise, notice request retransmission unit；

Described notification message returns unit, is used for returning described history monitoring information to described dispatching desk；

Described request retransmission unit, for media monitoring request described in described gateway forwards or signaling monitoring request.

16. methods as claimed in claim 14, it is characterised in that described server also includes:

Message capturing module, receives, for described server, the synchronization snoop results that described gateway returns, and by extracting response message in described synchronization snoop results, the monitoring rank carried in this response message is signaling monitoring；

Message broadcast module, for by the described media monitoring dispatching desk of monitoring terminal obtained in history monitoring information by cancelling, and broadcasts described response message to described dispatching desk；

Message refresh module, for refreshing described history monitoring information with described response message.

17. 1 kinds of voice resource distributors, it is characterised in that including:

Request issues module, issues voice service request to gateway for dispatching desk；

Message reception module, for receiving the response message that described gateway returns；Wherein,

Described response message is that described gateway is when leisureless voice resource, judge the type of institute's voice traffic request, if institute's voice traffic request carries out what response returned for exhalation request or media monitoring request, the then voice resource taken by media monitoring by distribution；And/or,

Described response message is to be assigned described in described gateway is treated, if the media monitoring still suffering from not responded is asked, then with signaling monitoring, the request of described media monitoring is carried out what response returned.

18. 1 kinds of voice resource distribution systems, it is characterised in that include gateway and the server of described gateway communication and the dispatching desk with described server communication, wherein,

Described gateway includes:

First request receiver module, receives voice service request for described gateway；

Request type judge module, for when leisureless voice resource, it is judged that the type of institute's voice traffic request；

Resource seizes respond module, if being exhalation request or media monitoring request for institute's voice traffic request, then the voice resource taken by media monitoring by distribution is responded, and returns response message to described dispatching desk；

Signaling monitoring respond module, be used for treating described in be assigned, if the media monitoring still suffering from not responded is asked, then return to carry and monitor response message that rank is signaling monitoring to described dispatching desk；

Described server includes:

Second request receiver module, receives, for described server, the voice service request that described dispatching desk issues；

Request forwarding module, for when institute's voice traffic request is exhalation request, forwards described exhalation request extremely described gateway, to be responded described exhalation request by described gateway；

Request pretreatment module, for when institute's voice traffic request is media monitoring request or signaling monitoring request, carry out monitoring pretreatment to the request of described media monitoring or signaling monitoring request, so that the request of pretreated for monitoring media monitoring and signaling monitoring request are forwarded to described gateway and to be responded；

Described dispatching desk includes:

Request issues module, issues voice service request to described gateway for described dispatching desk；

Message reception module, for receiving the response message that described gateway returns.

19. 1 kinds of communication equipments, it is characterized in that, including at least one processor, at least one communication interface, at least one communication bus and memorizer, described memorizer is used for storing programmed instruction, and described at least one processor for reading the following operation of described programmed instruction execution of storage in described memorizer by described communication bus:

Receive voice service request；

When leisureless voice resource, it is judged that the type of institute's voice traffic request；

If institute's voice traffic request is exhalation request or media monitoring request, then the voice resource taken by media monitoring by distribution is responded, and returns response message to dispatching desk；

It is assigned described in treating, if the media monitoring still suffering from not responded is asked, then returns to carry and monitor the response message extremely described dispatching desk that rank is signaling monitoring.

20. 1 kinds of communication equipments, it is characterized in that, including at least one processor, at least one communication interface, at least one communication bus and memorizer, described memorizer is used for storing programmed instruction, and described at least one processor for reading the following operation of described programmed instruction execution of storage in described memorizer by described communication bus:

Receive the voice service request that dispatching desk issues；

When institute's voice traffic request is for exhalation request, described exhalation is forwarded to ask to gateway, described exhalation request to be responded by described gateway；

When institute's voice traffic request is media monitoring request or signaling monitoring request, carry out monitoring pretreatment to the request of described media monitoring or signaling monitoring request, so that the request of pretreated for monitoring media monitoring and signaling monitoring request are forwarded to described gateway and to be responded；Wherein,

Described response includes that described gateway is when leisureless voice resource, judge the type of institute's voice traffic request, if institute's voice traffic request is exhalation request or media monitoring request, the voice resource then taken by media monitoring by distribution is responded, and returns response message to described dispatching desk；And/or,

It is assigned described in treating, if the media monitoring still suffering from not responded is asked, then returns to carry and monitor the response message extremely described dispatching desk that rank is signaling monitoring.

21. 1 kinds of communication equipments, it is characterized in that, including at least one processor, at least one communication interface, at least one communication bus and memorizer, described memorizer is used for storing programmed instruction, and described at least one processor for reading the following operation of described programmed instruction execution of storage in described memorizer by described communication bus:

Issue voice service request to gateway；

Receive the response message that described gateway returns；Wherein,

Described response message is that described gateway is when leisureless voice resource, judge the type of institute's voice traffic request, if institute's voice traffic request carries out what response returned for exhalation request or media monitoring request, the then voice resource taken by media monitoring by distribution；And/or,

Described response message is to be assigned described in described gateway is treated, if the media monitoring still suffering from not responded is asked, then with signaling monitoring, the request of described media monitoring is carried out what response returned.