CN105868910A - Work order processing method and apparatus - Google Patents
Work order processing method and apparatus Download PDFInfo
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- CN105868910A CN105868910A CN201610201654.XA CN201610201654A CN105868910A CN 105868910 A CN105868910 A CN 105868910A CN 201610201654 A CN201610201654 A CN 201610201654A CN 105868910 A CN105868910 A CN 105868910A
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- Prior art keywords
- work order
- order
- server
- patrol
- client
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/06—Electricity, gas or water supply
Abstract
The invention discloses a work order processing method and apparatus. The method includes the steps of receiving an order returning instruction input by a tour inspector, wherein the order returning instruction requests the server to return a designated tour inspection work order in a pending work order pool of a client back to the work order pool of the server; forwarding the order returning instruction input by the tour inspector to the server; and returning the designated tour inspection work order in the pending work order pool of the client back to the work order pool of the server when the server responds to the order returning instruction. The technical problems of increasing of working pressure of a main station and unreasonable work order assigning caused by active work order assigning of a main station of a monitoring center and passive work order reception of workers can be solved.
Description
Technical field
The present invention relates to data processing field, in particular to a kind of worksheet method and device.
Background technology
At present, the worksheet mode that power system uses is: by the unification of main website of Surveillance center to corresponding work people
Member distributes work order.There is following defect in technique scheme: actively group of main website of Surveillance center is single, and staff passively connects
Single, not only can increase the operating pressure of main website, there will be simultaneously and send single irrational situation.
For the problems referred to above, effective solution is the most not yet proposed.
Summary of the invention
Embodiments provide a kind of worksheet method and device, at least to solve in correlation technique due to monitoring
Central master station actively group is single, the passive order of staff, causes main website operating pressure to increase, and group is single irrational
Technical problem.
An aspect according to embodiments of the present invention, it is provided that a kind of worksheet method, including: receive patrol officer
The instruction of cancelling the order of input, above-mentioned instruction of cancelling the order is for server request, with by the finger in pending for the work order of client pond
Surely patrol and examine in the trouble ticket pool that work order returns above-mentioned server；The instruction of cancelling the order above-mentioned patrol officer inputted is forwarded to above-mentioned
Server；When above-mentioned server response above-mentioned cancel the order instruction time, by the above-mentioned finger in the pending pond of work order of above-mentioned client
Surely patrol and examine in the trouble ticket pool that work order returns above-mentioned server.
Further, above-mentioned server is return work order is patrolled and examined in the above-mentioned appointment in the pending pond of work order of above-mentioned client
Trouble ticket pool in after, said method also includes: receive above-mentioned patrol officer input rob single instrction, above-mentioned competition for orders refers to
Order re-issues to above-mentioned patrol officer for asking above-mentioned server that the above-mentioned appointment in above-mentioned trouble ticket pool is patrolled and examined work order
Client；The single instrction of robbing received is forwarded to above-mentioned server, and above-mentioned server is for referring to according to above-mentioned competition for orders
Above-mentioned appointment in above-mentioned trouble ticket pool is patrolled and examined work order and is re-issued to above-mentioned client by order；Receive above-mentioned server according to
Above-mentioned rob that single instrction re-issues patrol and examine work order；The work order of patrolling and examining received is stored in the upper of above-mentioned client again
State in the pending pond of work order.
Further, before by robbing of receiving, single instrction is forwarded to above-mentioned server, said method also includes: inspection
Survey the above-mentioned appointment in above-mentioned trouble ticket pool and patrol and examine work order the most by other patrol officer's competition for orders, wherein, on detecting
State the above-mentioned appointment in trouble ticket pool and patrol and examine work order not by the case of other patrol officer's competition for orders above-mentioned, perform to receive
Single instrction of robbing be forwarded to the step of above-mentioned server.
Further, the work order of patrolling and examining received is being stored in the pending pond of above-mentioned work order of above-mentioned client it again
After, said method also includes: send above-mentioned patrol officer input turns single instrction, and the above-mentioned single instrction that turns is for above-mentioned
Server request, turns so that the above-mentioned appointment in the pending pond of above-mentioned work order being again stored in above-mentioned client is patrolled and examined work order
To other patrol officers；When above-mentioned server response above-mentioned turn single instrction time, will again be stored in the upper of above-mentioned client
State the above-mentioned appointment in the pending pond of work order to patrol and examine work order and be given to other patrol officers.
Further, before the instruction of cancelling the order sending patrol officer's input, said method also includes: detect above-mentioned moving back
Single instrction is the most legal, wherein, in the case of detecting that above-mentioned instruction of cancelling the order is legal, performs above-mentioned patrol officer
The instruction of cancelling the order of input is forwarded to the step of above-mentioned server.
Another aspect according to embodiments of the present invention, additionally provides a kind of work sheet processing device, including: first receives list
Unit, for receiving the instruction of cancelling the order of patrol officer's input, above-mentioned instruction of cancelling the order is for server request, with by client
Appointment in the pending pond of work order of end is patrolled and examined in the trouble ticket pool that work order returns above-mentioned server；First retransmission unit, is used for
The instruction of cancelling the order above-mentioned patrol officer inputted is forwarded to above-mentioned server；Cancel the order unit, for ringing when above-mentioned server
Should above-mentioned cancel the order instruction time, work order is patrolled and examined in the above-mentioned appointment in the pending pond of work order of above-mentioned client and returns above-mentioned service
In the trouble ticket pool of device.
Further, said apparatus also includes: second receives unit, for by the pending pond of work order of above-mentioned client
In above-mentioned appointment patrol and examine after work order returns in the trouble ticket pool of above-mentioned server, receive robbing of above-mentioned patrol officer input
Single instrction, above-mentioned single instrction of robbing is for asking above-mentioned server that the above-mentioned appointment in above-mentioned trouble ticket pool is patrolled and examined work order again
It is issued to the client of above-mentioned patrol officer；Second retransmission unit, for being forwarded to above-mentioned by the single instrction of robbing received
Server, above-mentioned server is for patrolling and examining work order again according to above-mentioned single instrction of robbing by the above-mentioned appointment in above-mentioned trouble ticket pool
It is issued to above-mentioned client；3rd receives unit, is used for receiving above-mentioned server and re-issues according to above-mentioned single instrction of robbing
Patrol and examine work order；Memory element, for being again stored in the above-mentioned work order of above-mentioned client by the work order of patrolling and examining received
In pending pond.
Further, said apparatus also includes: the first detector unit, for being forwarded to by the single instrction of robbing received
Before above-mentioned server, detect the above-mentioned appointment in above-mentioned trouble ticket pool and patrol and examine work order the most by other patrol officer's competition for orders,
Wherein, it is the most above-mentioned that work order is patrolled and examined in the above-mentioned appointment that above-mentioned second retransmission unit is additionally operable in above-mentioned trouble ticket pool being detected
In the case of other patrol officer's competition for orders, perform the single instrction of robbing received is forwarded to the function of above-mentioned server.
Further, said apparatus also includes: transmitting element, for the work order of patrolling and examining received again being stored in
After in the pending pond of above-mentioned work order of above-mentioned client, send above-mentioned patrol officer input turns single instrction, above-mentioned turn of list
Instruction for above-mentioned server request, above-mentioned with by the pending pond of above-mentioned work order being again stored in above-mentioned client
Appointment is patrolled and examined work order and is given to other patrol officers；Turn send unit, for when above-mentioned server respond above-mentioned turn single instrction time,
Again work order is patrolled and examined in the above-mentioned appointment in the pending pond of above-mentioned work order being stored in above-mentioned client and is given to other patrol officers.
Further, said apparatus also includes: the second detector unit, at the finger of cancelling the order sending patrol officer's input
Before order, detect above-mentioned cancel the order instruction the most legal, wherein, above-mentioned first retransmission unit be additionally operable to detect above-mentioned
In the case of instruction of cancelling the order is legal, the instruction of cancelling the order performing above-mentioned patrol officer to be inputted is forwarded to the merit of above-mentioned server
Energy.
In embodiments of the present invention, use the mode that patrol officer cancels the order, by receiving the finger of cancelling the order of patrol officer's input
Order, instruction of cancelling the order for server request, returns clothes so that the appointment in pending for the work order of client pond is patrolled and examined work order
In the trouble ticket pool of business device；The instruction of cancelling the order that patrol officer inputs is forwarded to server；When server responds instruction of cancelling the order
Time, the appointment in pending for the work order of client pond is patrolled and examined in the trouble ticket pool that work order returns server, has reached to patrol and examine people
Member's actual order flexible order of ability based on oneself or the purpose cancelled the order, it is achieved thereby that group's single more reasonably technology effect
Really, and then solve owing to actively group of main website of Surveillance center is single in correlation technique, the passive order of staff, cause main
Operating pressure of standing increases, and the single irrational technical problem of group.
Accompanying drawing explanation
Accompanying drawing described herein is used for providing a further understanding of the present invention, constitutes the part of the application, this
Bright schematic description and description is used for explaining the present invention, is not intended that inappropriate limitation of the present invention.At accompanying drawing
In:
Fig. 1 is the flow chart of a kind of optional worksheet method according to embodiments of the present invention；
Fig. 2 is the schematic diagram of a kind of optional work sheet processing device according to embodiments of the present invention.
Detailed description of the invention
In order to make those skilled in the art be more fully understood that the present invention program, below in conjunction with in the embodiment of the present invention
Accompanying drawing, is clearly and completely described the technical scheme in the embodiment of the present invention, it is clear that described embodiment
It is only the embodiment of a present invention part rather than whole embodiments.Based on the embodiment in the present invention, ability
The every other embodiment that territory those of ordinary skill is obtained under not making creative work premise, all should belong to
The scope of protection of the invention.
It should be noted that term " first " in description and claims of this specification and above-mentioned accompanying drawing, "
Two " it is etc. for distinguishing similar object, without being used for describing specific order or precedence.Should be appreciated that this
Sample use data can exchange in the appropriate case, in order to embodiments of the invention described herein can with except
Here the order beyond those illustrating or describing is implemented.Additionally, term " includes " and " having " and they
Any deformation, it is intended that cover non-exclusive comprising, such as, contain series of steps or the process of unit, side
Method, system, product or equipment are not necessarily limited to those steps or the unit clearly listed, but can include the clearest
List or for intrinsic other step of these processes, method, product or equipment or unit.
Embodiment 1
According to embodiments of the present invention, it is provided that the embodiment of the method for a kind of worksheet method, it should be noted that
Step shown in the flow chart of accompanying drawing can perform in the computer system of such as one group of computer executable instructions, and
And, although show logical order in flow charts, but in some cases, can be to be different from order herein
Step shown or described by execution.
Fig. 1 is the flow chart of a kind of optional worksheet method according to embodiments of the present invention, as it is shown in figure 1, should
Method comprises the steps:
Step S102, receives the instruction of cancelling the order of patrol officer's input, and instruction of cancelling the order is for server request, with by visitor
Appointment in the pending pond of work order of family end is patrolled and examined in the trouble ticket pool that work order returns server；
Step S104, is forwarded to server by the instruction of cancelling the order that patrol officer inputs；
Step S106, when instruction is cancelled the order in server response, patrols and examines work order by the appointment in pending for the work order of client pond
Return in the trouble ticket pool of server.
In practical operation, patrol officer may get, because of maloperation, the work order task being difficult to, or,
Master station, when distributing work order, does not consider the factor such as order ability of order personnel, in this case, logical
Cross and function of cancelling the order is set in APP, it is achieved that support the purpose that user cancels the order.
Such as, by APP, patrol officer, after getting appointment work order, can check that the work order in the pending pond of work order is believed
Breath, if it find that the work order task oneself being difficult to, then can click in the pending pond of work order with this work order task
Corresponding patrols and examines work order (also referred to as specify and patrol and examine work order), is equivalent to him and have input instruction of cancelling the order, and now, APP is just
This instruction of cancelling the order can be sent to server, according to instruction of cancelling the order, server will determine whether that the other side cancels the order.If
Allowing, then respond above-mentioned cancelling the order, corresponding work order of patrolling and examining is retracted in the trouble ticket pool of server by instruction APP.So,
Move back work order function by setting, it is possible to achieve the patrol officer's autonomous right to choose to work order, and can reach rationally to divide
The purpose of allotment of labor's list resource.
By the embodiment of the present invention, use the mode that patrol officer cancels the order, by receiving the finger of cancelling the order of patrol officer's input
Order, instruction of cancelling the order for server request, returns clothes so that the appointment in pending for the work order of client pond is patrolled and examined work order
In the trouble ticket pool of business device；The instruction of cancelling the order that patrol officer inputs is forwarded to server；When server responds instruction of cancelling the order
Time, the appointment in pending for the work order of client pond is patrolled and examined in the trouble ticket pool that work order returns server, has reached to patrol and examine people
Member's actual order flexible order of ability based on oneself or the purpose cancelled the order, it is achieved thereby that group's single more reasonably technology effect
Really, and then solve owing to actively group of main website of Surveillance center is single in correlation technique, the passive order of staff, cause main
Operating pressure of standing increases, and the single irrational technical problem of group.
Alternatively, in the trouble ticket pool appointment in pending for the work order of client pond is patrolled and examined work order returning server after,
Said method also includes: receive patrol officer's input robs single instrction, robs single instrction for request server by trouble ticket pool
In appointment patrol and examine work order and re-issue the client to patrol officer；The single instrction of robbing received is forwarded to server,
Server is for patrolling and examining work order by the appointment in trouble ticket pool and re-issue to client according to robbing single instrction；Receive server
Work order is patrolled and examined according to rob that single instrction re-issues；The work order of patrolling and examining received is stored in the work order of client is again treated
Do in pond.
It should be noted that the mobile phone that each needs go the on-the-spot patrol officer performing patrol task to be required at oneself is whole
Private client APP, this APP are installed on end and may be used for performing the technique scheme of the embodiment of the present invention.Specifically
Ground, patrol officer can check the work order situation in the trouble ticket pool of server by APP, if this patrol officer clicks on
In trouble ticket pool, certain patrols and examines work order (also referred to as specify patrol and examine work order), is equivalent to him and have input and rob single instrction, now,
This will be robbed single instrction and be sent to server by APP, and server will be according to robbing the instruction of single instrction by trouble ticket pool
Appointment is patrolled and examined work order and is issued in the APP of patrol officer.
By the embodiment of the present invention, arrange in APP and move back work order function and competition for orders function, it is possible to achieve patrol officer couple
The autonomous right to choose of work order, and by arranging competition for orders function so that staff also has an opportunity to go back on one's word after cancelling the order,
The system that further increases processes the motility of work order.It addition, pass through the embodiment of the present invention, it is also possible to reach rationally to divide
The purpose of allotment of labor's list resource.
Alternatively, before by robbing of receiving, single instrction is forwarded to server, said method also includes: detection work order
Appointment in pond patrols and examines work order the most by other patrol officer's competition for orders, and wherein, the appointment in trouble ticket pool being detected is patrolled
Inspection work order by the case of other patrol officer's competition for orders, does not performs the single instrction of robbing received is forwarded to the step of server
Suddenly.
If what other patrol officers had got that aforementioned patrol officer returns patrols and examines work order, in this case, false
If APP is left intact, directly the single instrction of robbing received being forwarded to server, attempt robs response through performing
Cancel the order the work order of operation, do not simply fail to reach this purpose, and this access also can cause to server unnecessary
Burden.Therefore, before by robbing of receiving, single instrction is forwarded to server, work is patrolled and examined in the appointment in detection trouble ticket pool
Single the most by other patrol officer's competition for orders, wherein, the appointment in trouble ticket pool being detected is patrolled and examined work order and is not patrolled by other
In the case of inspection personnel's competition for orders, perform the single instrction of robbing received is forwarded to the step of server, service can be alleviated
The work load of device.
Alternatively, after by patrolling and examining of receiving, work order is stored in the pending pond of work order of client again, above-mentioned side
Method also includes: send patrol officer's input turns single instrction, turns single instrction for server request, will again deposit
Storage appointment in the pending pond of work order of client is patrolled and examined work order and is given to other patrol officers；Singly refer to when server response turns
When making, work order is patrolled and examined in the appointment in pending for the work order being again stored in client pond and is given to other patrol officers.
Owing to patrol officer cancels the order, the operating process that server re-issues is more complicated, and server under this state
Operating pressure relatively big, in order to save server resource, it is simple to turn single between patrol officer flexibly, can be in APP
Arranging and turn a single function, now, server has only to determine whether that a side forwards work order to another according to turning single instrction
Side, and without accepting to cancel the order, issuing other patrol officers.Specifically, patrol officer is by clicking on the pending pond of work order
In appointment work order, input turns single instrction, and this is turned single instrction and is forwarded to server by APP, by server according to turning singly
Instruction decides whether to allow to turn single, if allowing, it indicates that APP continues executing with and turns single operation, otherwise instruction APP stops
Execution turns single operation.
Alternatively, before the instruction of cancelling the order sending patrol officer's input, said method also includes: detect instruction of cancelling the order
The most legal, wherein, in the case of detecting that instruction of cancelling the order is legal, perform the instruction of cancelling the order patrol officer inputted
It is forwarded to the step of server.
Wherein, detection is cancelled the order, and instruction is the most legal includes that the format and content detecting instruction of cancelling the order is the most legal, if legal,
Then allow to send the instruction of cancelling the order of patrol officer's input, otherwise, forbid sending the instruction of cancelling the order of patrol officer's input.This
Sample, can be that server is filled into invalid instruction of cancelling the order, alleviate the operating pressure of server.
Embodiment 2
According to embodiments of the present invention, it is provided that the device embodiment of a kind of work sheet processing device.
Fig. 2 is the schematic diagram of a kind of optional work sheet processing device according to embodiments of the present invention, as in figure 2 it is shown, should
Device includes: first receive unit 202, for receive patrol officer input instruction of cancelling the order, cancel the order instruct for
Server request, to patrol and examine the appointment in pending for the work order of client pond in the trouble ticket pool that work order returns server；The
One retransmission unit 204, for being forwarded to server by the instruction of cancelling the order that patrol officer inputs；Cancel the order unit 206, be used for
When instruction is cancelled the order in server response, work order is patrolled and examined in the appointment in pending for the work order of client pond and returns the work of server
Dan Chizhong.
In practical operation, patrol officer may get, because of maloperation, the work order task being difficult to, or,
Master station, when distributing work order, does not consider the factor such as order ability of order personnel, in this case, logical
Cross and function of cancelling the order is set in APP, it is achieved that support the purpose that user cancels the order.
Such as, by APP, patrol officer, after getting appointment work order, can check that the work order in the pending pond of work order is believed
Breath, if it find that the work order task oneself being difficult to, then can click in the pending pond of work order with this work order task
Corresponding patrols and examines work order (also referred to as specify and patrol and examine work order), is equivalent to him and have input instruction of cancelling the order, and now, APP is just
This instruction of cancelling the order can be sent to server, according to instruction of cancelling the order, server will determine whether that the other side cancels the order.If
Allowing, then respond above-mentioned cancelling the order, corresponding work order of patrolling and examining is retracted in the trouble ticket pool of server by instruction APP.So,
Move back work order function by setting, it is possible to achieve the patrol officer's autonomous right to choose to work order, and can reach rationally to divide
The purpose of allotment of labor's list resource.
By the embodiment of the present invention, use the mode that patrol officer cancels the order, by receiving the finger of cancelling the order of patrol officer's input
Order, instruction of cancelling the order for server request, returns clothes so that the appointment in pending for the work order of client pond is patrolled and examined work order
In the trouble ticket pool of business device；The instruction of cancelling the order that patrol officer inputs is forwarded to server；When server responds instruction of cancelling the order
Time, the appointment in pending for the work order of client pond is patrolled and examined in the trouble ticket pool that work order returns server, has reached to patrol and examine people
Member's actual order flexible order of ability based on oneself or the purpose cancelled the order, it is achieved thereby that group's single more reasonably technology effect
Really, and then solve owing to actively group of main website of Surveillance center is single in correlation technique, the passive order of staff, cause main
Operating pressure of standing increases, and the single irrational technical problem of group.
Alternatively, said apparatus also includes: second receives unit, for by the finger in pending for the work order of client pond
Surely patrolling and examining after work order returns in the trouble ticket pool of server, receive patrol officer's input robs single instrction, robs single instrction and uses
In request server, work order is patrolled and examined in the appointment in trouble ticket pool and re-issue the client to patrol officer；Second forwards list
Unit, for the single instrction of robbing received is forwarded to server, server is for according to robbing single instrction by trouble ticket pool
Appointment is patrolled and examined work order and is re-issued to client；3rd receives unit, is used for receiving server according to robbing single instrction again
Issue patrols and examines work order；Memory element, for the work order of patrolling and examining that will receive, to be again stored in the work order of client pending
Chi Zhong.
It should be noted that the mobile phone that each needs go the on-the-spot patrol officer performing patrol task to be required at oneself is whole
Private client APP, this APP are installed on end and may be used for performing the technique scheme of the embodiment of the present invention.Specifically
Ground, patrol officer can check the work order situation in the trouble ticket pool of server by APP, if this patrol officer clicks on
In trouble ticket pool, certain patrols and examines work order (also referred to as specify patrol and examine work order), is equivalent to him and have input and rob single instrction, now,
This will be robbed single instrction and be sent to server by APP, and server will be according to robbing the instruction of single instrction by trouble ticket pool
Appointment is patrolled and examined work order and is issued in the APP of patrol officer.
By the embodiment of the present invention, arrange in APP and move back work order function and competition for orders function, it is possible to achieve patrol officer couple
The autonomous right to choose of work order, and by arranging competition for orders function so that staff also has an opportunity to go back on one's word after cancelling the order,
The system that further increases processes the motility of work order.It addition, pass through the embodiment of the present invention, it is also possible to reach rationally to divide
The purpose of allotment of labor's list resource.
Alternatively, said apparatus also includes: the first detector unit, for the single instrction of robbing received is being forwarded to clothes
Before business device, the appointment in detection trouble ticket pool patrols and examines work order the most by other patrol officer's competition for orders, wherein, second turn
The appointment that bill unit is additionally operable in trouble ticket pool being detected patrols and examines work order not by the case of other patrol officer's competition for orders, holds
The single instrction of robbing being about to receive is forwarded to the function of server.
If what other patrol officers had got that aforementioned patrol officer returns patrols and examines work order, in this case, false
If APP is left intact, directly the single instrction of robbing received being forwarded to server, attempt robs response through performing
Cancel the order the work order of operation, do not simply fail to reach this purpose, and this access also can cause to server unnecessary
Burden.Therefore, before by robbing of receiving, single instrction is forwarded to server, work is patrolled and examined in the appointment in detection trouble ticket pool
Single the most by other patrol officer's competition for orders, wherein, the appointment in trouble ticket pool being detected is patrolled and examined work order and is not patrolled by other
In the case of inspection personnel's competition for orders, perform the single instrction of robbing received is forwarded to the step of server, service can be alleviated
The work load of device.
Alternatively, said apparatus also includes: transmitting element, for the work order of patrolling and examining received is being stored in visitor again
After in the pending pond of work order of family end, send patrol officer's input turns single instrction, turns single instrction for asking to server
Ask, be given to other patrol officers so that work order is patrolled and examined in the appointment in pending for the work order being again stored in client pond；Turn group
Unit, for when server response turns single instrction, patrolling the appointment in pending for the work order being again stored in client pond
Inspection work order is given to other patrol officers.
Owing to patrol officer cancels the order, the operating process that server re-issues is more complicated, and server under this state
Operating pressure relatively big, in order to save server resource, it is simple to turn single between patrol officer flexibly, can be in APP
Arranging and turn a single function, now, server has only to determine whether that a side forwards work order to another according to turning single instrction
Side, and without accepting to cancel the order, issuing other patrol officers.Specifically, patrol officer is by clicking on the pending pond of work order
In appointment work order, input turns single instrction, and this is turned single instrction and is forwarded to server by APP, by server according to turning singly
Instruction decides whether to allow to turn single, if allowing, it indicates that APP continues executing with and turns single operation, otherwise instruction APP stops
Execution turns single operation.
Alternatively, said apparatus also includes: the second detector unit, in the instruction of cancelling the order sending patrol officer's input
Before, detecting instruction of cancelling the order the most legal, wherein, the first retransmission unit is additionally operable to detecting that instruction of cancelling the order is legal
In the case of, the instruction of cancelling the order performing patrol officer to be inputted is forwarded to the function of server.
Wherein, detection is cancelled the order, and instruction is the most legal includes that the format and content detecting instruction of cancelling the order is the most legal, if legal,
Then allow to send the instruction of cancelling the order of patrol officer's input, otherwise, forbid sending the instruction of cancelling the order of patrol officer's input.This
Sample, can be that server is filled into invalid instruction of cancelling the order, alleviate the operating pressure of server.
The invention described above embodiment sequence number, just to describing, does not represent the quality of embodiment.
In the above embodiment of the present invention, the description to each embodiment all emphasizes particularly on different fields, and does not has in certain embodiment
The part described in detail, may refer to the associated description of other embodiments.
In several embodiments provided herein, it should be understood that disclosed technology contents, can be passed through other
Mode realize.Wherein, device embodiment described above is only schematically, the division of the most described unit,
Can be that a kind of logic function divides, actual can have other dividing mode, the most multiple unit or assembly when realizing
Can in conjunction with or be desirably integrated into another system, or some features can be ignored, or does not performs.Another point, institute
The coupling each other shown or discuss or direct-coupling or communication connection can be by some interfaces, unit or mould
The INDIRECT COUPLING of block or communication connection, can be being electrical or other form.
The described unit illustrated as separating component can be or may not be physically separate, shows as unit
The parts shown can be or may not be physical location, i.e. may be located at a place, or can also be distributed to
On multiple unit.Some or all of unit therein can be selected according to the actual needs to realize the present embodiment scheme
Purpose.
It addition, each functional unit in each embodiment of the present invention can be integrated in a processing unit, it is also possible to
It is that unit is individually physically present, it is also possible to two or more unit are integrated in a unit.Above-mentioned integrated
Unit both can realize to use the form of hardware, it would however also be possible to employ the form of SFU software functional unit realizes.
If described integrated unit is using the form realization of SFU software functional unit and as independent production marketing or use,
Can be stored in a computer read/write memory medium.Based on such understanding, technical scheme essence
On the part that in other words prior art contributed or this technical scheme completely or partially can be with software product
Form embodies, and this computer software product is stored in a storage medium, including some instructions with so that one
Platform computer equipment (can be for personal computer, server or the network equipment etc.) performs each embodiment institute of the present invention
State all or part of step of method.And aforesaid storage medium includes: USB flash disk, read only memory (ROM, Read-Only
Memory), random access memory (RAM, Random Access Memory), portable hard drive, magnetic disc or CD
Etc. the various media that can store program code.
The above is only the preferred embodiment of the present invention, it is noted that for the ordinary skill people of the art
For Yuan, under the premise without departing from the principles of the invention, it is also possible to make some improvements and modifications, these improve and profit
Decorations also should be regarded as protection scope of the present invention.
Claims (10)
1. a worksheet method, it is characterised in that including:
Receive patrol officer input instruction of cancelling the order, described in cancel the order instruct for server request, with by client
Appointment in the pending pond of work order of end is patrolled and examined in the trouble ticket pool that work order returns described server；
The instruction of cancelling the order described patrol officer inputted is forwarded to described server；
When instructing when cancelling the order described in the response of described server, by the described finger in the pending pond of work order of described client
Surely patrol and examine in the trouble ticket pool that work order returns described server.
Method the most according to claim 1, it is characterised in that by the institute in the pending pond of work order of described client
Stating to specify patrols and examines after work order returns in the trouble ticket pool of described server, and described method also includes:
Receive described patrol officer input rob single instrction, described in rob single instrction for asking described server by institute
State the described appointment in trouble ticket pool to patrol and examine work order and re-issue the client to described patrol officer；
The single instrction of robbing received is forwarded to described server, and described server is for robbing single instrction described in basis
Described appointment in described trouble ticket pool is patrolled and examined work order re-issue to described client；
Receive described server according to described in rob that single instrction re-issues patrol and examine work order；
The work order of patrolling and examining received is stored in the pending pond of described work order of described client again.
Method the most according to claim 2, it is characterised in that the single instrction of robbing received is being forwarded to described clothes
Before business device, described method also includes:
Detect the described appointment in described trouble ticket pool and patrol and examine work order the most by other patrol officer's competition for orders,
Wherein, the described appointment in described trouble ticket pool being detected is patrolled and examined work order and is not robbed by other patrol officers described
In the case of list, perform the single instrction of robbing received is forwarded to the step of described server.
Method the most according to claim 2, it is characterised in that the work order of patrolling and examining received is being stored in institute again
After stating in the pending pond of described work order of client, described method also includes:
Send described patrol officer input turns single instrction, described in turn single instrction for described server request,
It is given to other and patrols the described appointment in the pending pond of described work order being again stored in described client being patrolled and examined work order
Inspection personnel；
When turning single instrction described in the response of described server, the described work order being again stored in described client is treated
Do the described appointment in pond to patrol and examine work order and be given to other patrol officers.
Method the most according to claim 1, it is characterised in that before the instruction of cancelling the order sending patrol officer's input,
Described method also includes:
Instruction of cancelling the order described in detection is the most legal,
Wherein, in the case of instruction of cancelling the order described in detecting is legal, perform moving back that described patrol officer inputs
Single instrction is forwarded to the step of described server.
6. a work sheet processing device, it is characterised in that including:
First receive unit, for receive patrol officer input instruction of cancelling the order, described in cancel the order instruct for clothes
Business device request, returns the trouble ticket pool of described server so that the appointment in pending for the work order of client pond is patrolled and examined work order
In；
First retransmission unit, is forwarded to described server for the instruction of cancelling the order described patrol officer inputted；
Cancel the order unit, for when cancel the order described in the response of described server instruction time, the work order of described client is treated
The described appointment done in pond is patrolled and examined in the trouble ticket pool that work order returns described server.
Device the most according to claim 6, it is characterised in that described device also includes:
Second receives unit, for moving back the described appointment in the pending pond of work order of described client is patrolled and examined work order
After returning in the trouble ticket pool of described server, receive described patrol officer input robs single instrction, and described competition for orders refers to
Order re-issues patrol and examine to described for asking described server that the described appointment in described trouble ticket pool is patrolled and examined work order
The client of personnel；
Second retransmission unit, for the single instrction of robbing received is forwarded to described server, described server is used
Work order is patrolled and examined in described appointment in described trouble ticket pool re-issue to described client in robbing single instrction described in basis；
3rd receives unit, for receive described server according to described in rob that single instrction re-issues patrol and examine work order；
Memory element, for the work order of patrolling and examining that will receive, to be again stored in the described work order of described client pending
Chi Zhong.
Device the most according to claim 7, it is characterised in that described device also includes:
First detector unit, for, before single instrction is forwarded to described server by robbing of receiving, detecting institute
State the described appointment in trouble ticket pool and patrol and examine work order the most by other patrol officer's competition for orders,
Wherein, work order is patrolled and examined in the described appointment that described second retransmission unit is additionally operable in described trouble ticket pool being detected
Not by the case of other patrol officer's competition for orders described, perform the single instrction of robbing received is forwarded to described service
The function of device.
Device the most according to claim 7, it is characterised in that described device also includes:
Transmitting element, for being again stored in the described work order of described client treating the work order of patrolling and examining received
After doing in pond, send described patrol officer input turn single instrction, described in turn single instrction for described service
Device is asked, and turns so that the described appointment in the pending pond of described work order being again stored in described client is patrolled and examined work order
To other patrol officers；
Turn and send unit, for when turning single instrction described in the response of described server, will again be stored in described client
Described appointment in the pending pond of described work order of end is patrolled and examined work order and is given to other patrol officers.
Device the most according to claim 6, it is characterised in that described device also includes:
Second detector unit, before the instruction of cancelling the order in transmission patrol officer's input, finger of cancelling the order described in detection
It is the most legal to make,
Wherein, described first retransmission unit is additionally operable to, in the case of instruction of cancelling the order described in detecting is legal, perform
The instruction of cancelling the order described patrol officer inputted is forwarded to the function of described server.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610201654.XA CN105868910A (en) | 2016-03-31 | 2016-03-31 | Work order processing method and apparatus |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610201654.XA CN105868910A (en) | 2016-03-31 | 2016-03-31 | Work order processing method and apparatus |
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| Publication Number | Publication Date |
|---|---|
| CN105868910A true CN105868910A (en) | 2016-08-17 |
Family
ID=56627967
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610201654.XA Pending CN105868910A (en) | 2016-03-31 | 2016-03-31 | Work order processing method and apparatus |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN113642840A (en) * | 2021-07-05 | 2021-11-12 | 百果园技术(新加坡)有限公司 | Work order processing method, device and system, electronic equipment and storage medium |
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