CN105868091A - Management method and management apparatus - Google Patents

Management method and management apparatus Download PDF

Info

Publication number
CN105868091A
CN105868091A CN201610166638.1A CN201610166638A CN105868091A CN 105868091 A CN105868091 A CN 105868091A CN 201610166638 A CN201610166638 A CN 201610166638A CN 105868091 A CN105868091 A CN 105868091A
Authority
CN
China
Prior art keywords
electronic equipment
information
described electronic
acquisition
order
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CN201610166638.1A
Other languages
Chinese (zh)
Other versions
CN105868091B (en
Inventor
胡长建
贾鹏程
李元月
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Lenovo Beijing Ltd
Original Assignee
Lenovo Beijing Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Lenovo Beijing Ltd filed Critical Lenovo Beijing Ltd
Priority to CN201610166638.1A priority Critical patent/CN105868091B/en
Publication of CN105868091A publication Critical patent/CN105868091A/en
Application granted granted Critical
Publication of CN105868091B publication Critical patent/CN105868091B/en
Active legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/34Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466Performance evaluation by tracing or monitoring
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/018Certifying business or products

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • Development Economics (AREA)
  • General Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Accounting & Taxation (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Computer Hardware Design (AREA)
  • Finance (AREA)
  • Quality & Reliability (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

Provided are a management method and a management apparatus. The management method comprises: obtaining log information of an electronic device and at least one of the comments associated with the electronic device; based on the log information of the electronic device, and the at least one of the comments associated with the electronic device, under condition that an information obtaining command is determined to send to the electronic device, sending the information obtaining command to the electronic device; and receiving response information generated by the electronic device based on the information obtaining command, from the electronic device.

Description

Management method and managing device
Technical field
The present invention relates to the field of information processing, more particularly it relates to an management method and pipe Reason device.
Background technology
When being managed electronic equipment, the administrative center on backstage needs accurately to grasp the fortune of electronic equipment Market condition.Such as, in the scene being managed greater chain StoreFront, administrative center is it needs to be determined that each The displaying situation of the presentation device of the such as computer of individual StoreFront, such as available machine time etc., so that it is determined that The displaying of each StoreFront is the most qualified.Master in terms of be not keyed up the StoreFront waited due to such as employee's absence from work without reason See reason, or due to the odjective cause in terms of the non-StoreFront of network, equipment fault etc., cause the data cannot During situation about gathering or cannot correctly upload, the displaying of StoreFront is managed center and is defined as defective.But, Determine defective be whether due to StoreFront in terms of reason time, owing to showing the property delayed of assessment, for There is rough sledding in the evidence obtaining of administrative center and the complaint of StoreFront.
Summary of the invention
Because above-mentioned situation, the invention provides a kind of management method and managing device, it can intelligence Electronic equipment is managed and collects evidence by ground.
According to one embodiment of the invention, it is provided that the management method of a kind of electronic equipment, including: obtain electricity At least one in the log information of subset and the comment that is associated with described electronic equipment;Based on institute Described in the log information stating electronic equipment and the comment being associated with described electronic equipment at least one, Determine and in the case of described electronic equipment sends acquisition of information order, described acquisition of information order is sent out Deliver to described electronic equipment;And receive by described electronic equipment based on described information from described electronic equipment The response message obtaining order and generate.
According to another embodiment of the present invention, it is provided that the managing device of a kind of electronic equipment, including: obtain In unit, the log information obtaining electronic equipment and the comment being associated with described electronic equipment at least one Individual;Transmitting element, at log information based on described electronic equipment and is associated with described electronic equipment In comment described at least one, determine and to send in the case of acquisition of information order to described electronic equipment, Described acquisition of information order is sent to described electronic equipment;And first receive unit, from described electronics Equipment receives the response message generated by described electronic equipment based on described acquisition of information order.
According to another embodiment of the present invention, it is provided that a kind of, including: processor;Memorizer;And storage Computer program instructions in which memory, is transported by described processor at described computer program instructions During row perform following steps: obtain electronic equipment log information and with commenting that described electronic equipment is associated At least one in Lun;At log information based on described electronic equipment and it is associated with described electronic equipment Comment in described at least one, determine will to described electronic equipment send acquisition of information order situation Under, described acquisition of information order is sent to described electronic equipment;And from described electronic equipment receive by The response message that described electronic equipment generates based on described acquisition of information order.
According to another embodiment of the present invention, it is provided that a kind of computer program, including computer-readable Storage medium, stores computer program instructions, described calculating on described computer-readable recording medium Machine programmed instruction performs following steps when being run by computer: obtain electronic equipment log information and with At least one in the comment that described electronic equipment is associated;At log information based on described electronic equipment And described in the comment being associated with described electronic equipment at least one, determining will be to described electronic equipment In the case of sending acquisition of information order, described acquisition of information order is sent to described electronic equipment;With And the response generated by described electronic equipment is received based on described acquisition of information order from described electronic equipment Information.
In the management method and managing device of the embodiment of the present invention, daily record based on described electronic equipment is believed Described in the comment ceased and be associated with described electronic equipment, at least one, determine that electronic equipment whether may be used Letter, and in the case of electronic equipment is incredible, send acquisition of information order to electronic equipment such that it is able to Intelligently electronic equipment it is managed and collects evidence, and underproof in the operation of the electronic equipment managed In the case of analyze underproof reason intelligently, thus be greatly improved the efficiency of management, improve management Credibility.
Accompanying drawing explanation
Fig. 1 is the flow chart of the key step illustrating management method according to embodiments of the present invention;
Fig. 2 is the block diagram of the main configuration illustrating managing device according to embodiments of the present invention;And
Fig. 3 is the block diagram illustrating the main configuration of managing device according to another embodiment of the present invention.
Detailed description of the invention
The embodiment of the present invention is described in detail below with reference to accompanying drawing.
The management method of the embodiment of the present invention can be used for setting the various electronics of such as computer, display etc. For being managed.The number of described electronic equipment can be one, it is also possible to for multiple.Exemplarily, The management method of the embodiment of the present invention can be used for the scene being managed greater chain StoreFront.Described management Method can be applicable to the administrative center on backstage, such as server.Described server has wired network via wireless Network and described electronic equipment communication.Hereinafter, it is applied in case of server enter by described management method Line description, but the management method of the embodiment of the present invention is not limited to this.
The management method for electronic equipment of the embodiment of the present invention is described in detail next, with reference to Fig. 1.
As it is shown in figure 1, first, in step S110, obtain electronic equipment log information and with described electricity At least one in the comment that subset is associated.
Specifically, on the one hand, the log information of described electronic equipment can be obtained.Described log information example For as described in electronic equipment running in self registering log information.Alternatively, for reducing data Transmission quantity, described log information can be only the abnormal log information of described electronic equipment.That is, described electricity The log information recorded during subset operation exception.Exemplarily, described log information is represented by Logs={logevent1,logevent2,…logeventi,…logeventm, wherein logeventi(i=1~m, m Represent the number of log information entry, m >=1) represent a device hardware log information entry, such as CPU Hardware log data entries, memory log data entries etc..
On the other hand, the comment being associated with described electronic equipment can be obtained.Described comment for example, net For the comment of electronic equipment of this model on network.The model of described electronic equipment can be maintained at institute in advance State the equipment that management method is applied to, such as server, it is also possible to when needed please to described electronic equipment Ask.Exemplarily, network can be crawled based on external web page reptile, indistinguishably to extract related web page, Therefrom automatically analyze the evaluation information of described electronic equipment, extract the soft or hard with network and system stability etc. The information that part is relevant, as effectively comment, the comment being associated with described electronic equipment i.e. as above. Certainly, it will be appreciated by those skilled in the art that and crawl network to obtain the mode of comment above by reptile Merely illustrative, the management method of the embodiment of the present invention can obtain institute by various modes in addition Commentary opinion.Alternatively, every acquired comment can be kept securely in association with its data source, and institute Stating data source can be with its authority of automatic or manual labelling.Exemplarily, described comment is represented by Web={web '1,web’2,…,web’j, ... and web 'n, wherein web 'j(j=1~n, n represent and effectively comment on number, N >=1) represent a comment being associated with described electronic equipment.
It follows that obtaining the log information of described electronic equipment and be associated with described electronic equipment After at least one in comment, described management method proceeds to step S120.In step S120, at base Described in the log information of described electronic equipment and the comment that is associated with described electronic equipment at least one Individual, determine and in the case of described electronic equipment sends acquisition of information order, described acquisition of information is ordered Order sends to described electronic equipment.
Specifically, in the first embodiment, based on described log information and/or described comment, equipment is generated Evaluation information.More specifically, such as can be by the various information analysis sides of semantic analysis or association analysis etc. Formula, extracts evaluation object and the evaluation content of electronic equipment, thus forms the appraisal of equipment letter of electronic equipment Breath.It is the most normal etc. that described appraisal of equipment information such as can comprise network interface card connection, system stability, driving The information of each side.It is to say, described appraisal of equipment information can be with one or more destination party Formula shows.Described entry can have various numerical value.Exemplarily, connect entry about network interface card, permissible There is the value " 1 " that expression " connects " and the value " 0 " representing " connecting bad ".
Then, based on described appraisal of equipment information, it is determined whether information will be sent to described electronic equipment and obtain Take order.Such as, expression appraisal of equipment information can be prestored at described server whether send with order Between the form of corresponding relation.Described form can comprise multiple project, the plurality of project each The corresponding the pass whether various combinations of individual each entry representing appraisal of equipment information respectively send with order System.Exemplarily, a project in described form can be that " network interface card connects bad, system stability Bad, drive abnormal " situation corresponding to " send acquisition of information order ".
Thus, determining to send acquisition of information order to described electronic equipment by form as above In the case of, described acquisition of information order is sent to described electronic equipment.
Alternatively, in a second embodiment, described management method can be determined whether by scoring Sending described acquisition of information order to described electronic equipment, this at the number of electronic equipment to be managed is In the case of multiple especially useful.
Specifically, it is possible, firstly, to log information based on described electronic equipment and with described electronic equipment phase Association comment in described at least one, described electronic equipment is marked.More specifically, it is permissible By the way of similar to the above, obtain appraisal of equipment information, and comment based on described appraisal of equipment information Point.Exemplarily, to each entry in described appraisal of equipment information, weight can be preset.And based on The value of each entry described and corresponding weighted value, calculate the mark of electronic equipment.
Optionally, in addition, the log information as objective information and the comment as subjective information are being obtained In the case of both information, it is also contemplated that to subjective and objective diversity, two kinds of information are arranged not Same weight, so that the mark obtained is more accurate.Exemplarily so that the weight of log information is more than The weight of review information.Optionally, in addition, also it is further contemplated that to review information data source can Reliability, is adjusted the weight of described review information, so that the mark obtained is more accurate.
After obtaining described scoring, determine whether to send letter to described electronic equipment based on described scoring Breath obtains order.As an example, score threshold can be pre-set, and in described scoring less than described point Determine in the case of number threshold value and to send acquisition of information order to described electronic equipment.As another example, Based on described scoring, multiple electronic equipments can be ranked up, and determine will be to sequence predetermined number rearward Electronic equipment send acquisition of information order.
Then, will be in the case of described electronic equipment send acquisition of information order determining, by described letter Breath obtains order and sends to described electronic equipment.
Additionally, in the case of managing multiple electronic equipments, in order to reduce the transmission number of acquisition of information order Mesh and follow-up transinformation, determining multiple electronic equipment as sending out by mode as above After sending candidate, it is also possible to determine final transmission from described transmission candidate further by various modes Target.
For example, it is possible to the data transmission scenarios combined between described electronic equipment and described server and such as Upper described appraisal of equipment informix accounts for.Between described electronic equipment and described server History or present data transmission all right in the case of, can not to described electronic equipment send information obtain Take order.
Again for example, it is possible to the entry in the said equipment evaluation information is carried out more fine-grained analysis.Example Property ground, be not the level of the brand to electronic equipment but to the series of electronic equipment, the level of model, It is analyzed.Thus, although the appraisal of equipment deposit of faith of the electronic equipment of particular brand is negative, It is likely that the electronic equipment of this particular brand particular series therein or the appraisal of equipment information of specific model It is front, thus, it is possible to do not send acquisition of information to the electronic equipment of this particular series or specific model Order.
When implementing, exemplarily, can to appraisal of equipment information definition E=< D, C, Source, Score >, wherein D represents that virtual unit set, so-called virtual unit refer to that the attribute to particular device is carried out Equipment after filtration, such as network interface card be integrated network card, operating system be the equipment of Windows 8;C table Showing evaluation information, such as network connectivity problem, operating system are unstable, drive existence abnormal;Source Represent the data source extracting these information;Score represents the value of the tolerance with equipment control dependency.Certainly, Above-described merely illustrative.Those skilled in the art can as required, with other any suitable sides Formula defines described appraisal of equipment information, is not especially limited at this.
Additionally, when implementing, exemplarily, can to device definition d={spec, network, Belongs, status}, wherein, spec represents equipment essential information, such as series, model, SKU, hard Part and software information etc.;Network represents its network information connected, including the MAC of own net equipment Address, be connected into network by network equipment RouteMac address etc.;Letter belonging to belongs recording equipment Breath, such as, the described StoreFront organizational information in the case of shop as above manages;Status is table Show the identification information of this electronic equipment whether automatic evidence-collecting.Certainly, above-described merely illustrative.Ability Field technique personnel can define described equipment, do not make at this as required in any other suitable manner Concrete restriction.
Additionally, when implementing, exemplarily, described acquisition of information order can be defined as c={stores, Rules, timeframe, type}, wherein stores represents that the electronic equipment of corresponding management is (as above In the case of the management of shop, for StoreFront generation information);Rules represents evidence obtaining rule, can be according to equipment class Type, network condition and other constraints are defined;Timeframe represents evidence obtaining time interval, generally For the time window that can be caused by management-side;Type represents evidence obtaining type, including automatic and artificial pressure Etc..Certainly, above-described merely illustrative.Those skilled in the art can as required, with other Any suitable mode forms described acquisition of information order, is not especially limited at this.
It follows that after by described acquisition of information order transmission to described electronic equipment, in step S130, The response letter generated by described electronic equipment is received based on described acquisition of information order from described electronic equipment Breath.
Specifically, it is assumed that the normal situation of periodic traffic between described electronic equipment and described server Under, by the first communication link of such as wire communication between described electronic equipment and described server, Such as, conventional described log information is obtained by the first communication link from described electronic equipment.First In embodiment, when communicating normal between described electronic equipment with described server, in step S130, logical Cross described first communication link and receive described response message from described electronic equipment.In a second embodiment, Communication abnormality is caused due to a variety of causes of network etc. between described electronic equipment and described server Time, receive described from described electronic equipment by the second communication link different from described first communication link Information.The communication protocol that described first communication link is used from described second communication link is different.Example Property, described first communication link is wire communication, and described second communication link is radio communication.Such as, Can pass through an external electronic device (such as mobile phone, panel computer etc.), described electronic equipment is by response message The most wirelessly send to described external electronic device, and described external electronic device is such as with nothing Described response message is forwarded to described server by line mode further.
Additionally, described response message is generated based on described acquisition of information order by described electronic equipment, It includes the information relevant to the operation of described electronic equipment.Such as, described electronic equipment can be according to institute State acquisition of information order, automatically from the most buffered locally extracted evident information (such as abnormal log information), Or actively start the evident information that record is corresponding.Additionally, in order to stop cheating, it is also possible to automatically access Needing the content information extracted, these content informations can be with the shape of rule in described acquisition of information order Formula defines.Exemplarily, described evident information can include the sectional drawing of correspondence.Additionally, described evidence letter Breath may also include temporal information and other facility informations.Described temporal information may be used for realizing the time Synchronize, and difference can be carried out even up by extracting machine clock information.These information can be according to some Project (such as time) is indexed, thus forms the content of specific format, and is saved in electronic equipment Storage position that is local or that specify, to form described response message.
When implementing, exemplarily, described response message may be defined as Forensics Model m={pictures, Logs, data series, index}, wherein, pictures represents the pictorial information of collection;Logs represents equipment Log information;Data series represents local zone time and network time calibration information, and (both may not one a pair Should);Index represents the index information of evidence obtaining content.Certainly, the foregoing is only example.This area skill Art personnel can form described response message the most in any suitable form, the most specifically limits at this Fixed.
In the first embodiment, described electronic equipment sends at once to institute after forming described response message State server.In a second embodiment, described electronic equipment does not stand after forming described response message Carving and send, and be to wait for certain trigger, such as Time Triggered or event trigger.Occur in certain trigger In the case of, described response message is sent to described server by described electronic equipment, thus completes evidence Submit to.Alternatively, before submitting to, response message to be submitted can be presented to user and allow User determines or cancels described submission.
In addition, it is contemplated that the diversity of electronic equipment and multiformity, and in view of the complexity of environment, have The evidence obtaining being likely to occur correspondence causes evidence obtaining to have little significance with comparing identical after back-end data contrast Situation.Therefore, for reducing unnecessary evidence obtaining, improve treatment effeciency, can be from described electronic equipment Receive as the monitoring information to the result that described electronic equipment is monitored.Described monitoring information is for example, Information of day-to-day operation etc..It follows that described response message can be verified based on described monitoring information, To determine whether to continue to send described acquisition of information order to described electronic equipment.Find described in empirical tests In the case of difference between response message and described monitoring information is in predetermined allowed band, can send Acquisition of information mandatum cassatorium is to described electronic equipment, thus described electronic equipment need not continue to send response letter Breath.On the other hand, continue in the case of described electronic equipment sends described acquisition of information order determining, Described acquisition of information order is sent to described electronic equipment.Additionally, exemplarily, by scoring In the case of determining whether to send acquisition of information order, described server can be according to the result phase of described checking The scoring of described electronic equipment should be adjusted.Thus, it is possible to improve the utilization rate of resource and reduce backstage clothes The pressure of business device, minimizing workload, and the editor again of user can be reduced as far as possible, improve system entirety Stability and work efficiency.
Above, the management method of the embodiment of the present invention is described with reference to Fig. 1.Pipe in the embodiment of the present invention In reason method, in log information based on described electronic equipment and the comment that is associated with described electronic equipment Described at least one, determine that electronic equipment is the most credible, and issue in the incredible situation of electronic equipment Send acquisition of information order to electronic equipment such that it is able to intelligently electronic equipment be managed and collect evidence, And in the case of the operation of the electronic equipment managed is underproof, analyze underproof reason intelligently, from And it is greatly improved the efficiency of management, improve the credibility of management.
Below, the managing device of the embodiment of the present invention is described with reference to Fig. 2.
Fig. 2 is the block diagram of the main configuration illustrating managing device according to embodiments of the present invention.
As in figure 2 it is shown, the managing device 200 of electronic equipment according to embodiments of the present invention includes: obtain Unit 210, transmitting element 220 and first receive unit 230.
Described acquiring unit 210 obtains the log information of electronic equipment and is associated with described electronic equipment At least one in comment.
Described transmitting element 220 log information based on described electronic equipment and with described electronic equipment phase In the comment of association described at least one, determine and to send acquisition of information order to described electronic equipment In the case of, described acquisition of information order is sent to described electronic equipment.
Described first receives unit 230 receives by described electronic equipment based on described letter from described electronic equipment The response message that breath obtains order and generates.
In one embodiment, described transmitting element 220 includes: scoring unit, based on described electronic equipment Log information and the comment that is associated with described electronic equipment in described at least one, to described electronics Equipment is marked;First determines unit, based on described scoring, it is determined whether be to described electronic equipment Send acquisition of information order;And first command sending unit, to send to described electronic equipment determining In the case of acquisition of information order, described acquisition of information order is sent to described electronic equipment.
In another embodiment, described log information is obtained by the first communication link from described electronic equipment; Described first receives unit 230 by second communication link different from described first communication link from described Electronic equipment receives described information.
In another embodiment, described managing device 200 also includes: second receives unit, from described electricity Subset receives as the monitoring information to the result that described electronic equipment is monitored;Second determines unit, Based on described monitoring information, verify described response message, to determine whether to continue to send out to described electronic equipment Send described acquisition of information order;And second command sending unit, determining that continuation is to described electronic equipment In the case of sending described acquisition of information order, described acquisition of information order is sent extremely described electronics and sets Standby.
Fig. 3 is the block diagram illustrating the main configuration of managing device according to another embodiment of the present invention.
As it is shown on figure 3, the managing device 300 of the embodiment of the present invention specifically includes that one or more process Device 310 and memorizer 320, these assemblies pass through bus system 330 and/or the bindiny mechanism of other form (not shown) interconnects.It should be noted that, the assembly of the managing device 300 shown in Fig. 3 and structure are simply shown Example, and nonrestrictive, and as required, managing device 300 can also have other assemblies and knot Structure.
Processor 310 can be CPU (CPU) or has data-handling capacity and/or refer to Make the processing unit of other form of executive capability, and other group in managing device 300 can be controlled Part is to perform desired function.
Memorizer 320 can include one or more computer program, described computer program Various forms of computer-readable recording medium can be included, such as volatile memory and/or non-volatile Memorizer.Described volatile memory such as can include random access memory (RAM) and/or high speed Buffer storage (cache) etc..Described nonvolatile memory such as can include read only memory (ROM), hard disk, flash memory etc..Described computer-readable recording medium can store one or many Individual computer program instructions, processor 310 can run described programmed instruction, to realize present invention enforcement The function of the management method of example and/or other desired function.
Configuration and the concrete operations of the unit of described managing device 200 and managing device 300 exist Describe in detail with reference in the management method described in Fig. 1, be not repeated at this.Pipe in the embodiment of the present invention In reason device, in log information based on described electronic equipment and the comment that is associated with described electronic equipment Described at least one, determine that electronic equipment is the most credible, and issue in the incredible situation of electronic equipment Send acquisition of information order to electronic equipment such that it is able to intelligently electronic equipment be managed and collect evidence, And in the case of the operation of the electronic equipment managed is underproof, analyze underproof reason intelligently, from And it is greatly improved the efficiency of management, improve the credibility of management.
Above, management method according to embodiments of the present invention and managing device are described referring to figs. 1 through Fig. 3.
According to another embodiment of the present invention, it is provided that a kind of computer program, including computer-readable Storage medium, stores computer program instructions, described calculating on described computer-readable recording medium Machine programmed instruction performs following steps when being run by computer: obtain electronic equipment log information and with At least one in the comment that described electronic equipment is associated;At log information based on described electronic equipment And described in the comment being associated with described electronic equipment at least one, determining will be to described electronic equipment In the case of sending acquisition of information order, described acquisition of information order is sent to described electronic equipment;With And the response generated by described electronic equipment is received based on described acquisition of information order from described electronic equipment Information.
It should be noted that in this manual, term " include ", " comprising " or its any other Variant is intended to comprising of nonexcludability, so that include the process of a series of key element, method, thing Product or equipment not only include those key elements, but also include other key elements being not expressly set out, or It is also to include the key element intrinsic for this process, method, article or equipment.There is no more restriction In the case of, statement " including ... " key element limited, it is not excluded that including described key element Process, method, article or equipment in there is also other identical element.
Furthermore, it is necessary to explanation, in this manual, similar " first ... unit ", " second ... single Unit " statement distinguish only for convenient when describing, and be not meant to that it must be implemented as physical separation Two or more unit.It is true that as required, described unit can be entirely implemented as a unit, Multiple unit can also be embodied as.
Finally, in addition it is also necessary to explanation, above-mentioned a series of process not only include with order described here by The process that time series performs, and include the place performed parallel or respectively rather than in chronological order Reason.
Through the above description of the embodiments, those skilled in the art is it can be understood that arrive this Bright can add the mode of required hardware platform by software and realize, naturally it is also possible to all be come by hardware Implement.Based on such understanding, technical scheme background technology is contributed whole or Part can embody with the form of software product, and this computer software product can be stored in storage and be situated between In matter, such as ROM/RAM, magnetic disc, CD etc., instruct with so that a computer sets including some Standby (can be personal computer, server, or the network equipment etc.) performs each embodiment of the present invention Or the method described in some part of embodiment.
In embodiments of the present invention, units/modules can realize with software, in order to by various types of process Device performs.For example, the executable code module of a mark can include of computer instruction Or multiple physics or logical block, for example, it can be built as object, process or function.To the greatest extent So, the executable code of identified module need not be physically located together pipe, but can include storage Different instruction in not coordination, when combining in these command logics, its Component units/ Module and realize the regulation purpose of this units/modules.
When units/modules can utilize software to realize, it is contemplated that the level of existing hardware technique, so can With units/modules implemented in software, in the case of not considering cost, those skilled in the art can The hardware circuit building correspondence realizes the function of correspondence, and described hardware circuit includes the ultra-large of routine Integrated (VLSI) circuit or gate array and the existing quasiconductor of such as logic chip, transistor etc Or other discrete element.Module can also use programmable hardware device, such as field programmable gate Array, programmable logic array, programmable logic device etc. realize.
Above the present invention is described in detail, the specific case principle to the present invention used herein And embodiment is set forth, the method that the explanation of above example is only intended to help to understand the present invention And core concept;Simultaneously for one of ordinary skill in the art, according to the thought of the present invention, All will change in detailed description of the invention and range of application, in sum, this specification content should not It is interpreted as limitation of the present invention.

Claims (9)

1. a management method for electronic equipment, including:
In the log information obtaining electronic equipment and the comment being associated with described electronic equipment at least one Individual;
Institute in log information based on described electronic equipment and the comment that is associated with described electronic equipment Stating at least one, determining will be in the case of described electronic equipment sends acquisition of information order, by described letter Breath obtains order and sends to described electronic equipment;And
The sound generated by described electronic equipment is received based on described acquisition of information order from described electronic equipment Answer information.
2. management method as claimed in claim 1, wherein, sends described acquisition of information order to institute The step stating electronic equipment includes:
Described in log information based on described electronic equipment and the comment that is associated with described electronic equipment At least one, mark to described electronic equipment;
Based on described scoring, it is determined whether acquisition of information order will be sent to described electronic equipment;And
Will be in the case of described electronic equipment send acquisition of information order determining, by described acquisition of information Order sends to described electronic equipment.
3. management method as claimed in claim 1, wherein, by the first communication link from described electronics Equipment obtains described log information;
The step receiving information from described electronic equipment includes:
Received from described electronic equipment by the second communication link different from described first communication link Described information.
4. management method as claimed in claim 1, wherein, described response message includes and described electronics The information that the operation of equipment is correlated with.
5. management method as claimed in claim 1, also includes:
Receive as the monitoring information to the result that described electronic equipment is monitored from described electronic equipment;
Based on described monitoring information, verify described response message, to determine whether to continue to set to described electronics Preparation send described acquisition of information order;And
Continue in the case of described electronic equipment sends described acquisition of information order determining, by described letter Breath obtains order and sends to described electronic equipment.
6. a managing device for electronic equipment, including:
In acquiring unit, the log information obtaining electronic equipment and the comment being associated with described electronic equipment At least one;
Transmitting element, at log information based on described electronic equipment and is associated with described electronic equipment In comment described at least one, determine and to send in the case of acquisition of information order to described electronic equipment, Described acquisition of information order is sent to described electronic equipment;And
First receives unit, receives by described electronic equipment based on described acquisition of information from described electronic equipment The response message ordered and generate.
7. managing device as claimed in claim 6, wherein, described transmitting element includes:
Scoring unit, log information based on described electronic equipment and with commenting that described electronic equipment is associated In Lun described at least one, described electronic equipment is marked;
First determines unit, based on described scoring, it is determined whether will send information to described electronic equipment and obtain Take order;And
First command sending unit, is determining the situation sending acquisition of information order to described electronic equipment Under, described acquisition of information order is sent to described electronic equipment.
8. managing device as claimed in claim 6, wherein, by the first communication link from described electronics Equipment obtains described log information;
Described first receives unit by second communication link different from described first communication link from described Electronic equipment receives described information.
9. managing device as claimed in claim 6, also includes:
Second receives unit, receives as the knot being monitored described electronic equipment from described electronic equipment The monitoring information of fruit;
Second determines unit, based on described monitoring information, verifies described response message, to determine whether to continue Continue and send described acquisition of information order to described electronic equipment;And
Second command sending unit, is determining that continuation sends described acquisition of information order to described electronic equipment In the case of, described acquisition of information order is sent to described electronic equipment.
CN201610166638.1A 2016-03-22 2016-03-22 Management method and managing device Active CN105868091B (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201610166638.1A CN105868091B (en) 2016-03-22 2016-03-22 Management method and managing device

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201610166638.1A CN105868091B (en) 2016-03-22 2016-03-22 Management method and managing device

Publications (2)

Publication Number Publication Date
CN105868091A true CN105868091A (en) 2016-08-17
CN105868091B CN105868091B (en) 2019-05-31

Family

ID=56625362

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201610166638.1A Active CN105868091B (en) 2016-03-22 2016-03-22 Management method and managing device

Country Status (1)

Country Link
CN (1) CN105868091B (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN112910694A (en) * 2021-01-22 2021-06-04 苏州浪潮智能科技有限公司 Method, system and medium for transmitting filing log

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20040133448A1 (en) * 2002-12-20 2004-07-08 Akio Higashi Content history log collecting system, terminal device and server device
CN101192288A (en) * 2006-11-24 2008-06-04 王叶 Products information publishing and feeding back evaluating system and method
CN101968788A (en) * 2009-07-27 2011-02-09 富士通株式会社 Method and device for extracting product attribute information
CN102055775A (en) * 2009-11-02 2011-05-11 维鹏信息技术(上海)有限公司 Control method and device for synchronously updating log records of information receivers
CN103338223A (en) * 2013-05-27 2013-10-02 清华大学 Recommendation method, client and server of mobile application
CN105263155A (en) * 2015-09-18 2016-01-20 东南大学 Method and system for remotely monitoring running state of intelligent mobile terminal baseband processor in real-time manner

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20040133448A1 (en) * 2002-12-20 2004-07-08 Akio Higashi Content history log collecting system, terminal device and server device
CN101192288A (en) * 2006-11-24 2008-06-04 王叶 Products information publishing and feeding back evaluating system and method
CN101968788A (en) * 2009-07-27 2011-02-09 富士通株式会社 Method and device for extracting product attribute information
CN102055775A (en) * 2009-11-02 2011-05-11 维鹏信息技术(上海)有限公司 Control method and device for synchronously updating log records of information receivers
CN103338223A (en) * 2013-05-27 2013-10-02 清华大学 Recommendation method, client and server of mobile application
CN105263155A (en) * 2015-09-18 2016-01-20 东南大学 Method and system for remotely monitoring running state of intelligent mobile terminal baseband processor in real-time manner

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN112910694A (en) * 2021-01-22 2021-06-04 苏州浪潮智能科技有限公司 Method, system and medium for transmitting filing log
CN112910694B (en) * 2021-01-22 2022-11-29 苏州浪潮智能科技有限公司 Method, system and medium for transmitting filing log

Also Published As

Publication number Publication date
CN105868091B (en) 2019-05-31

Similar Documents

Publication Publication Date Title
US9049105B1 (en) Systems and methods for tracking and managing event records associated with network incidents
CN110704231A (en) Fault processing method and device
CN106201886B (en) A kind of Proxy Method and device of the verifying of real time data task
CN110784355B (en) Fault identification method and device
CN111158983A (en) Integrated operation and maintenance management system
CN102567185B (en) Monitoring method of application server
CN106612216A (en) Method and apparatus of detecting website access exception
CN107332765A (en) Method and apparatus for repairing router failure
CN110275992A (en) Emergency processing method, device, server and computer readable storage medium
CN103490978A (en) Terminal, server and message monitoring method
CN106789158A (en) Damage identification method and system are insured in a kind of cloud service
CN109711849B (en) Ether house address portrait generation method and device, electronic equipment and storage medium
CN110309737A (en) A kind of information processing method applied to cigarette sales counter, apparatus and system
CN104539449B (en) A kind of failure information processing method and relevant apparatus
CN105468502A (en) Log collection method, device and system
CN109492058A (en) The method for pushing and device of bordereau
CN109064211A (en) Sales service data analysing method, device and server
CN105868091A (en) Management method and management apparatus
CN108248641A (en) A kind of urban track traffic data processing method and device
US6941347B2 (en) Network administration system and method of re-arranging network resources
US8924537B2 (en) Business processes tracking
CN114519437B (en) Cloud-based micro-service method and system for fault diagnosis analysis and repair reporting
CN105868832A (en) Work order processing method and apparatus
CN115344633A (en) Data processing method, device, equipment and storage medium
CN107067137A (en) A kind of power marketing metering class&#39;s routine work management control method and system

Legal Events

Date Code Title Description
C06 Publication
PB01 Publication
C10 Entry into substantive examination
SE01 Entry into force of request for substantive examination
GR01 Patent grant
GR01 Patent grant