CN104539449B - A kind of failure information processing method and relevant apparatus - Google Patents
A kind of failure information processing method and relevant apparatus Download PDFInfo
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- CN104539449B CN104539449B CN201410784311.1A CN201410784311A CN104539449B CN 104539449 B CN104539449 B CN 104539449B CN 201410784311 A CN201410784311 A CN 201410784311A CN 104539449 B CN104539449 B CN 104539449B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
Abstract
The embodiment of the invention discloses a kind of failure information processing methods, for optimizing the fault location of data center.The method comprise the steps that obtaining the safety management information of data center in multiple moment points；According to condition managing information, determine that the status information of N number of managed object of data center, the status information are used to indicate the safe condition of managed object；Record the status information of multiple moment points and the corresponding N number of managed object of each moment point.The embodiment of the invention also provides relevant faulted-phase judgment devices.
Description
Technical field
The present invention relates to message area more particularly to a kind of failure information processing methods and relevant apparatus.
Background technique
Data center is a whole set of complicated facility, not only includes computer system and other matched equipment, goes back
It is connected including data communication, environmental control equipment, monitoring device and various safety devices.With data center's the relevant technologies
Maturation, more and more enterprises start to construct the data center of oneself and will be on business migrations to data center platform.
There is complicated IT system environment to need when data center breaks down according to data for actual data center
The condition managing information of center magnanimity manually carries out fault location, these condition managing information are used to indicate the operation of data center
State, system configuration information, and/or warning information, and/or performance monitoring information, and/or log letter including data center
Breath, and/or complaint ensure information, and/or configuration change information, and/or work order information.
But data center, when breaking down, primary task is recovery business, and after business recovery, the shape of data center
State management information has occurred that variation compared with fault moment, needs manually to devote considerable time and searches historic state management letter
Then breath analyzes the generation position of failure.Nonetheless, many condition managing information of fault moment also can not inquire,
Lead to not realize accurately fault location.Therefore, time-consuming for the failure information processing method of the prior art, complicated for operation, and
Reliability is not high.
Summary of the invention
The embodiment of the invention provides a kind of failure information processing methods, for optimizing fault location.
The first aspect of the embodiment of the present invention provides a kind of failure information processing method, is suitable for data center, described
Data center includes managed object, which comprises
In multiple moment points, the condition managing information of the data center is obtained, the condition managing information is for describing
The operating status of the data center；
According to the condition managing information, the status information of N number of managed object of the data center, the shape are determined
State information is used to indicate the working condition of the managed object；
Record the status information of the multiple moment point and the corresponding N number of managed object of each moment point.
In conjunction with the embodiment of the present invention in a first aspect, in the first implementation of the first aspect of the embodiment of the present invention,
It is also wrapped before the status information for recording the multiple moment point and the corresponding N number of managed object of each moment point
It includes:
Determine the incidence relation between N number of managed object；
The status information for recording the multiple moment point and the corresponding N number of managed object of each moment point
Include:
Record the multiple moment point, the status information of the corresponding N number of managed object of each moment point and every
Incidence relation between the corresponding N number of managed object of a moment point.
In conjunction with the first implementation of the first aspect of the embodiment of the present invention, the of the first aspect of the embodiment of the present invention
In two kinds of implementations, the condition managing information of the data center includes:
System configuration information, and/or warning information, and/or performance monitoring information, and/or log information, and/or complaint
Ensure information, and/or configuration change information, and/or work order information.
In conjunction with the first or second of implementation of the first aspect of the embodiment of the present invention, the first of the embodiment of the present invention
It is described according to the condition managing information in the third implementation of aspect, determine that the N number of of the data center is managed pair
The status information of elephant includes:
According to the attribute of N number of managed object of the data center, the condition managing information is divided into described N number of
The status information of managed object, the attribute of the managed object include: the device name of managed object, and/or by pipe
Manage the user name of the IP address of object, and/or the device coding of managed object, and/or managed object.
In conjunction with the first or second of implementation of the first aspect of the embodiment of the present invention, the first of the embodiment of the present invention
In 4th kind of implementation of aspect, the method also includes:
The trouble shoot instruction that client is sent is received, the trouble shoot instruction includes that the moment occurs for failure；
From the multiple moment point of record, the status information of the corresponding N number of managed object of each moment point, with
And in the incidence relation between the corresponding N number of managed object of each moment point, searching the failure, that the moment occurs is corresponding
N number of managed object status information and N number of managed object between incidence relation；
Between the status information and N number of managed object that the failure to that moment corresponding N number of managed object occur
Incidence relation feeds back to the client.
The second aspect of the embodiment of the present invention provides a kind of faulted-phase judgment device, is suitable for data center, described
Data center includes managed object, and described device includes:
Data obtaining module, for obtaining the condition managing information of the data center, the state in multiple moment points
Management information is used to describe the operating status of the data center；
Module is completely determined, for determining N number of managed object of the data center according to the condition managing information
Status information, the status information is used to indicate the working condition of the managed object；
Information logging modle, for recording the multiple moment point and each moment point is corresponding N number of is managed
The status information of object.
In conjunction with the second aspect of the embodiment of the present invention, the first implementation of the second aspect of the embodiment of the present invention is also wrapped
It includes:
It is associated with determining module, for recording the multiple moment point and each moment in the information logging modle
Before the status information of the corresponding N number of managed object of point, the incidence relation between N number of managed object is determined；
The information logging modle is specifically used for:
Record the multiple moment point, the status information of the corresponding N number of managed object of each moment point and every
Incidence relation between the corresponding N number of managed object of a moment point；
In conjunction with the first implementation of the second aspect of the embodiment of the present invention, the of the second aspect of the embodiment of the present invention
In two kinds of implementations, the condition managing information of the data center includes:
System configuration information, and/or warning information, and/or performance monitoring information, and/or log information, and/or complaint
Ensure information, and/or configuration change information, and/or work order information.
In conjunction with the first or second of implementation of the second aspect of the embodiment of the present invention, the second of the embodiment of the present invention
In the third implementation of aspect, the module that completely determines is specifically used for:
According to the attribute of N number of managed object of the data center, the condition managing information is divided into described N number of
The status information of managed object, the attribute of the managed object include: the device name of managed object, and/or by pipe
Manage the user name of the IP address of object, and/or the device coding of managed object, and/or managed object.
In conjunction with the first or second of implementation of the second aspect of the embodiment of the present invention, the second of the embodiment of the present invention
4th kind of implementation of aspect further include:
Command reception module, for receiving the trouble shoot instruction of client transmission, the trouble shoot instruction includes event
Moment occurs for barrier；
Trouble shoot module, for the multiple moment point and the corresponding N number of quilt of each moment point from record
In the status information for managing object, the status information that moment corresponding N number of managed object occurs for the failure is searched；
Failure feedback module, for the failure to that the status information feedback of moment corresponding N number of managed object occur
To the client.
In method provided in an embodiment of the present invention, in multiple moment points, the condition managing information of data center is obtained；According to
Condition managing information, determines the status information of N number of managed object of data center, and the status information is for indicating to be managed pair
The safe condition of elephant；Record the status information of multiple moment points and the corresponding N number of managed object of each moment point.The present invention
The condition managing information of data center is carried out classification preservation according to managed object by the method that embodiment provides, and is being carried out in this way
When fault location, user can be directly targeted to failure and the moment occurs, according to the moment each quilt according to the information of preservation
The safe condition for managing object carries out accurate fault location, without manually searching the condition managing information of magnanimity, without people
Work analyzes condition managing information.Therefore, method provided in an embodiment of the present invention can reduce the duration of fault location, letter
The operation for changing fault location, improves the reliability of fault location.
Detailed description of the invention
Fig. 1 is failure information processing method one embodiment flow chart in the embodiment of the present invention；
Fig. 2 is another embodiment flow chart of failure information processing method in the embodiment of the present invention；
Fig. 3 is faulted-phase judgment device one embodiment flow chart in the embodiment of the present invention；
Fig. 4 is another embodiment flow chart of faulted-phase judgment device in the embodiment of the present invention；
Fig. 5 is another embodiment flow chart of faulted-phase judgment device in the embodiment of the present invention；
Fig. 6 is another embodiment flow chart of faulted-phase judgment device in the embodiment of the present invention.
Specific embodiment
The embodiment of the invention provides a kind of failure information processing methods to simplify event for reducing the duration of fault location
The operation for hindering positioning, improves the reliability of fault location.The embodiment of the invention also provides relevant faulted-phase judgment device,
It will be illustrated respectively below.
The basic procedure of failure information processing method provided in an embodiment of the present invention is referring to Fig. 1, specifically include that
101, in multiple moment points, the condition managing information of data center is obtained；
Faulted-phase judgment device obtains the condition managing information of data center, condition managing letter in multiple moment points
Cease the operating status for describing data center.
Wherein, multiple moment points can be artificial settings, or faulted-phase judgment device default setting, such as failure
A moment point is arranged every 15min in information processing unit default.Multiple moment point can also determine by other means, this
Place is without limitation.
The method that faulted-phase judgment device obtains the condition managing information of data center has very much, will be in implementation below
It is described in detail in example, herein without limitation.
102, according to condition managing information, the status information of N number of managed object of data center is determined；
Data center includes no less than one managed object, and data center is managed these managed objects.
Wherein, managed object can be the entity objects such as physical equipment, or the softwares such as operating system, database, middleware
Object, in the present embodiment without limitation.
Faulted-phase judgment device determines the state letter of N number of managed object of data center according to condition managing information
Breath.Wherein, status information is used to indicate the working condition of managed object.
103, the status information of multiple moment point and the corresponding N number of managed object of each moment point is recorded.
Faulted-phase judgment device records the shape of multiple moment point and the corresponding N number of managed object of each moment point
State information so that user is when carrying out fault location, can from multiple moment points of preservation in corresponding status information,
The safe condition that moment each managed object occurs for failure is searched, and then accurately positioning is which managed unit occurs
Failure.
A kind of failure information processing method is present embodiments provided, wherein faulted-phase judgment device is in multiple moment points,
Obtain the condition managing information of data center；According to condition managing information, the state of N number of managed object of data center is determined
Information, the status information are used to indicate the safe condition of managed object；It records multiple moment points and each moment point is corresponding
N number of managed object status information.Method provided in this embodiment is by the condition managing information of data center according to by pipe
Reason object carries out classification preservation, and in this way when carrying out fault location, user can directly search failure and the front and back moment occurs
The information saved carries out accurate fault location according to the safe condition that front and back moment each managed object occurs for failure,
Without manually searching the condition managing information of magnanimity, without manually analyzing condition managing information.Therefore, the present embodiment
The method of offer can reduce the duration of fault location, simplify the operation of fault location, improve the reliability of fault location.
Embodiment shown in FIG. 1 gives the basic procedure of failure information processing method provided in an embodiment of the present invention, under
Face will provide a kind of embodiment more refined, for providing more accurately fault location, referring to Fig. 2, its basic procedure
Include:
201, in multiple moment points, the condition managing information of data center is obtained；
Faulted-phase judgment device obtains the condition managing information of data center, condition managing letter in multiple moment points
Cease the operating status for describing data center.
Wherein, multiple moment point can be artificial settings, or faulted-phase judgment device default setting, as before
Hinder information processing unit default and one moment point is set every 15min.Multiple moment point can also determine by other means,
Herein without limitation.
The method that faulted-phase judgment device obtains the condition managing information of data center has very much, for example, data center
It may include repository (CMDB, Configuration Management Database), network management system, log system, complaint
Safeguards system, configuration change system, one or several systems in WorkForm System, faulted-phase judgment device can be from these
The condition managing information of data center is actively obtained in system, or passively receives the state pipe of the data center of these systems transmission
Manage information.Faulted-phase judgment device can also obtain the condition managing information of data center by other means, not do herein
It limits.
Optionally, corresponding with the system of data center, the condition managing information of data center may include that system is matched
Confidence breath, and/or warning information, and/or performance monitoring information, and/or log information, and/or complain ensure information, and/or
Configuration change information, and/or work order information also may include other information, herein without limitation.
202, according to condition managing information, the status information of N number of managed object of data center is determined；
Data center includes no less than one managed object, and data center is managed these managed objects.
Wherein, managed object can be the entity objects such as physical equipment, or the software objects such as operating system, in the present embodiment
Without limitation.
Faulted-phase judgment device determines the state letter of N number of managed object of data center according to condition managing information
Breath.Wherein, status information is used to indicate the working condition of managed object.
Optionally, faulted-phase judgment device can be according to the attribute of N number of managed object of data center, by step
The condition managing information obtained in 201 is divided into the status information of N number of managed object.Wherein, the attribute of managed object can
With include the device name of managed object, it is IP address, device coding, one or several in user name, or other
Attribute.Such as faulted-phase judgment device can according to the IP address of managed object, by the warning information of data center,
And/or performance monitoring information, and/or log information are divided into the warning information, and/or performance monitoring letter of each managed object
Breath, and/or log information；Or, being encoded according to the assets of managed object, by the configuration change information, and/or work of data center
Single information is divided into the configuration change information, and/or work order information of each managed object；Or, according to the equipment of managed object
Title, by the system configuration information of data center, and/or complain ensure information be divided into each managed object configuration information,
And/or it complains and ensures information.The condition managing information obtained in step 201 is divided into the status information of N number of managed object
It may be other methods, herein without limitation.
Optionally, faulted-phase judgment device, will be in step 201 according to the attribute of N number of managed object of data center
It, can be in order to reduce data to be recorded after the condition managing information of acquisition is divided into the status information of N number of managed object
It is further to status information to be handled, such as delete invalid data or repeated data (info information in such as log).Herein not
It limits.
203, the incidence relation between N number of managed object is determined；
Faulted-phase judgment device multiple moment points in step 201, determine the pass between N number of managed object
Connection relationship.The incidence relation is for being associated in each managed object of the N, the managed object with information exchange.
204, the status information of the corresponding N number of managed object of multiple moment point, each moment point and each is recorded
Incidence relation between the corresponding N number of managed object of moment point.
Faulted-phase judgment device records the state of the corresponding N number of managed object of multiple moment point, each moment point
Incidence relation between information and the corresponding N number of managed object of each moment point, so that user is carrying out fault location
When, can from multiple moment points of preservation in corresponding status information, search failure moment each managed object occur
Safe condition, and then accurately to position be which managed object breaks down.Particularly, due to sometimes, data
The failure at center is not that managed object itself breaks down, but the information interaction of two or more managed objects
Failure has occurred in channel.Therefore, user is when carrying out fault location, can be combined with that fault moment is corresponding N number of to be managed pair
Incidence relation as between is analyzed, actually or judge the managed object to break down managed object itself
Between information exchange channel.
A kind of failure information processing method is present embodiments provided, wherein faulted-phase judgment device is in multiple moment points,
Obtain the condition managing information of data center；According to condition managing information, the state of N number of managed object of data center is determined
Information, the status information are used to indicate the safe condition of managed object；Determine the incidence relation between N number of managed object；
Record the pass between the status information and N number of managed object of the corresponding N number of managed object of multiple moment points, each moment point
Connection relationship.The condition managing information of data center is carried out classification preservation according to managed object by method provided in this embodiment,
In this way when carrying out fault location, user can directly search failure and the information that the front and back moment is saved occurs, according to event
The safe condition that front and back moment each managed object occurs for barrier carries out accurate fault location, without manually searching the shape of magnanimity
State management information, without manually analyzing condition managing information.Therefore, method provided in this embodiment can reduce event
Hinder the duration of positioning, simplifies the operation of fault location, improve the reliability of fault location.And it is also recorded in the present embodiment multiple
Incidence relation when moment point between N number of managed object carries out fault location for user and provides further reference, so that
User is able to carry out more accurately fault location.
Client can be used when carrying out fault location to search fault moment from faulted-phase judgment device in user
Corresponding information, thus it is optional, as another embodiment of the invention, after step 204, faulted-phase judgment device
The trouble shoot instruction of client transmission can also be received, trouble shoot instruction includes that the moment occurs for failure；At fault message
Manage status information and each moment of the device from the corresponding N number of managed object of multiple moment points, each moment point of record
In incidence relation between the corresponding N number of managed object of point, the shape that moment corresponding N number of managed object occurs for failure is searched
Incidence relation between state information and N number of managed object, and failure to the state of moment corresponding N number of managed object occur
Incidence relation between information and N number of managed object feeds back to client, enables a user to obtain failure letter by client
Cease the lookup result of processing unit.Wherein, the status information of moment corresponding N number of managed object occurs for failure, can be event
(occurs to failure for preset time period 20 minutes after moment time for 30 minutes before and after moment occurs for barrier before such as failure generation moment
Section) in, the status information for N number of managed object that faulted-phase judgment device is saved.
Above-described embodiment in order to facilitate understanding will be retouched by taking above-described embodiment concrete application scene as an example below
It states.
Faulted-phase judgment device every 15min, from the network management system of data center obtain data center warning information,
The log information of data center is obtained from the log system of data center, is obtained in data from the configuration change system of data center
The configuration change information of the heart, the work order information that data center is obtained from the WorkForm System of data center.
Data center includes three managed objects, respectively network equipment A, storage equipment B and calculating equipment C.Failure
The warning information and log information for the data center that information processing unit will acquire are carried out according to the IP address of equipment A, B, C
It divides, is divided into the warning information of equipment A and the warning information of log information, the warning information of equipment B and log information and equipment C
And log information, the configuration change information and work order information of the data center that will acquire are encoded according to the assets of equipment A, B, C
It is divided, be divided into the configuration change information and work order information of equipment A, the configuration change information of equipment B and work order information and set
The configuration change information and work order information of standby C.
Faulted-phase judgment device determines the incidence relation of equipment A, B, C, wherein has information friendship between equipment A and equipment
Mutually, there is information exchange between equipment B and equipment C.
The warning information of these moment points of faulted-phase judgment device and these moment points corresponding equipment A, B, C, day
Will information, configuration change information, work order information and equipment A, B, C incidence relation record.
User searches the corresponding information of fault moment using client from faulted-phase judgment device, at fault message
The trouble shoot instruction that device reception user client is sent is managed, it is 10 that trouble shoot instruction, which includes the failure generation moment:
22am；When faulted-phase judgment device finds 10:00am, 10:15am and 10:30am from the information of record, equipment A,
B, the incidence relation of the warning information of C, log information, configuration change information, work order information and equipment A, B, C, fault message
Lookup result is fed back to client by processing unit, and when which shows 10:15am, the warning information of equipment A, which is shown, to be set
Standby A power down.User is positioned as equipment A according to the warning information, by the managed object to break down.
Above embodiment provides a kind of failure information processing method, and the following examples will provide a kind of fault message
Processing unit, for realizing the above method, basic structure is referring to Fig. 3, include:
Data obtaining module 301, for obtaining the condition managing information of data center, the state pipe in multiple moment points
Reason information is used to describe the operating status of data center；
Module 302 is completely determined, for determining the shape of N number of managed object of data center according to condition managing information
State information, the status information are used to indicate the working condition of managed object；
Information logging modle 303, for recording multiple moment point and the corresponding N number of managed object of each moment point
Status information.
A kind of faulted-phase judgment device is present embodiments provided, wherein data obtaining module 301 is obtained in multiple moment points
Take the condition managing information of data center；Module 302 is completely determined according to condition managing information, determines N number of quilt of data center
The status information of object is managed, which is used to indicate the safe condition of managed object；Information logging modle 303 records
The status information of multiple moment points and the corresponding N number of managed object of each moment point.Device provided in this embodiment will count
Classification preservation is carried out according to managed object according to the condition managing information at center, in this way when carrying out fault location, user
Failure can directly be searched, the information that the front and back moment is saved occurs, front and back moment each managed object is occurred according to failure
Safe condition carries out accurate fault location, without manually searching the condition managing information of magnanimity, without manually to state pipe
Reason information is analyzed.Therefore, device provided in this embodiment can reduce the duration of fault location, simplify the behaviour of fault location
Make, improves the reliability of fault location.
Embodiment shown in Fig. 3 gives the basic structure of faulted-phase judgment device provided in an embodiment of the present invention, under
Face will provide a kind of embodiment more refined, for providing more accurately fault location, referring to Fig. 4, its basic structure
Include:
Data obtaining module 401, for obtaining the condition managing information of data center, the state pipe in multiple moment points
Reason information is used to describe the operating status of data center；
Module 402 is completely determined, for determining the shape of N number of managed object of data center according to condition managing information
State information, the status information are used to indicate the working condition of managed object；
It is associated with determining module 403, for recording multiple moment point and each moment point correspondence in information logging modle
N number of managed object status information before, determine the incidence relation between N number of managed object；
Information logging modle 404, for recording the corresponding N number of managed object of multiple moment point, each moment point
Incidence relation between status information and the corresponding N number of managed object of each moment point.
Optionally, the condition managing information of data center may include: system configuration information, and/or warning information and/
Or it performance monitoring information, and/or log information, and/or complains and ensures information, and/or configuration change information, and/or work order letter
Breath.
Optionally, completely determining module specifically can be used for: according to the category of N number of managed object of the data center
Property, the condition managing information is divided into the status information of N number of managed object, the attribute packet of the managed object
Include: the device coding of the device name of managed object, and/or the IP address of managed object, and/or managed object and/
Or the user name of managed object.
A kind of faulted-phase judgment device is present embodiments provided, wherein data obtaining module 401 is obtained in multiple moment points
Take the condition managing information of data center；Module 402 is completely determined according to condition managing information, determines N number of quilt of data center
The status information of object is managed, which is used to indicate the safe condition of managed object；Determining module 403 is associated with to determine
Incidence relation between N number of managed object；It is corresponding N number of that information logging modle 404 records multiple moment points, each moment point
Incidence relation between the status information of managed object and N number of managed object.Device provided in this embodiment will be in data
The condition managing information of the heart carries out classification preservation according to managed object, and in this way when carrying out fault location, user can be with
It directly searches failure and the information that the front and back moment is saved occurs, the safety of front and back moment each managed object occurs according to failure
State carries out accurate fault location, without manually searching the condition managing information of magnanimity, without manually to condition managing letter
Breath is analyzed.Therefore, device provided in this embodiment can reduce the duration of fault location, simplify the operation of fault location,
Improve the reliability of fault location.And it N number of when multiple moment points are also recorded in information logging modle 404 in the present embodiment is managed
Incidence relation between object carries out fault location for user and provides further reference, allows users to carry out more
Accurately fault location.
Embodiment shown in Fig. 4 gives the faulted-phase judgment device that one kind provided in an embodiment of the present invention more refines
Basic structure, a kind of faulted-phase judgment device more refined is provided below, which can carry out letter with client
Breath interaction, referring to Fig. 5, its basic structure includes:
Data obtaining module 501, for obtaining the condition managing information of data center, the state pipe in multiple moment points
Reason information is used to describe the operating status of data center；
Module 502 is completely determined, for determining the shape of N number of managed object of data center according to condition managing information
State information, the status information are used to indicate the working condition of managed object；
It is associated with determining module 503, for recording multiple moment point and each moment point correspondence in information logging modle
N number of managed object status information before, determine the incidence relation between N number of managed object；
Information logging modle 504, for recording the corresponding N number of managed object of multiple moment point, each moment point
Incidence relation between status information and the corresponding N number of managed object of each moment point.
Command reception module 505, for receiving the trouble shoot instruction of client transmission, trouble shoot instruction includes event
Moment occurs for barrier；
Trouble shoot module 506, for from record multiple moment points and each moment point is corresponding N number of is managed pair
In the status information of elephant, the status information that moment corresponding N number of managed object occurs for failure is searched；
Failure feedback module 507, the status information feedback for moment corresponding N number of managed object to be occurred for failure are given
Client.
A kind of faulted-phase judgment device is present embodiments provided, wherein data obtaining module 501 is obtained in multiple moment points
Take the condition managing information of data center；Module 502 is completely determined according to condition managing information, determines N number of quilt of data center
The status information of object is managed, which is used to indicate the safe condition of managed object；Determining module 503 is associated with to determine
Incidence relation between N number of managed object；It is corresponding N number of that information logging modle 504 records multiple moment points, each moment point
Incidence relation between the status information of managed object and N number of managed object.Device provided in this embodiment will be in data
The condition managing information of the heart carries out classification preservation according to managed object, and in this way when carrying out fault location, user can be with
According to the information of preservation, the information that the front and back moment occurs and is saved to failure is directly searched and located, when front and back occurs according to failure
The safe condition for carving the moment each managed object carries out accurate fault location, without manually searching the condition managing of magnanimity
Information, without manually analyzing condition managing information.Therefore, device provided in this embodiment can reduce fault location
Duration, simplify fault location operation, improve the reliability of fault location.And information logging modle 504 is gone back in the present embodiment
Incidence relation when multiple moment points between N number of managed object is had recorded, fault location is carried out for user and provides further
Reference, allow users to carry out more accurately fault location.Meanwhile command reception module 505 can receive client
The trouble shoot of transmission instructs；Trouble shoot module 506 is from multiple moment points of record and the corresponding N number of quilt of each moment point
It manages and searches the status information that moment corresponding N number of managed object occurs for failure in the status information of object；Failure feeds back mould
The status information feedback that moment corresponding N number of managed object is occurred for failure by block 507 is thus enabled a user to client
The lookup result of faulted-phase judgment device is obtained by client.
Above-described embodiment in order to facilitate understanding will be retouched by taking above-described embodiment concrete application scene as an example below
It states.
Data obtaining module 501 every 15min, from the network management system of data center obtain data center warning information,
The log information of data center is obtained from the log system of data center, is obtained in data from the configuration change system of data center
The configuration change information of the heart, the work order information that data center is obtained from the WorkForm System of data center.
Data center includes three managed objects, respectively network equipment A, storage equipment B and calculating equipment C.Safety
The warning information and log information for the data center that determining module 502 will acquire, are drawn according to the IP address of equipment A, B, C
Point, be divided into the warning information and log information of equipment A, the warning information of the warning information of equipment B and log information and equipment C and
Log information, the configuration change information and work order information of the data center that will acquire, according to the assets of equipment A, B, C encode into
Row divides, and is divided into configuration change information and work order information, the configuration change information of equipment B and work order information and the equipment C of equipment A
Configuration change information and work order information.
It is associated with the incidence relation that determining module 503 determines equipment A, B, C, wherein have information friendship between equipment A and equipment
Mutually, there is information exchange between equipment B and equipment C.
Information logging modle 504 by the warning information of these moment points and these moment points corresponding equipment A, B, C,
Log information, configuration change information, work order information and equipment A, B, C incidence relation record.
User searches the corresponding information of fault moment, command reception mould using client from faulted-phase judgment device
The trouble shoot instruction that the reception user client of block 505 is sent, it is 10 that trouble shoot instruction, which includes the failure generation moment:
22am；When trouble shoot module 506 finds 10:00am, 10:15am and 10:30am from the information of record, equipment A, B,
The warning information of C, log information, configuration change information, work order information and equipment A, B, C incidence relation, failure feeds back mould
Lookup result is fed back to client by block 507, and when which shows 10:15am, the warning information of equipment A shows equipment A
Power down.User is positioned as equipment A according to the warning information, by the managed object to break down.
The faulted-phase judgment device in the embodiment of the present invention is retouched from the angle of blocking functional entity above
It states, the faulted-phase judgment device in the embodiment of the present invention is described from the angle of hardware handles below, referring to Fig. 6,
Another embodiment of faulted-phase judgment device 600 in the embodiment of the present invention includes:
Input unit 601, output device 602, processor 603 and (the wherein faulted-phase judgment device 600 of memory 604
In the quantity of processor 603 can be one or more, in Fig. 6 by taking a processor 603 as an example).In some realities of the invention
It applies in example, input unit 601, output device 602, processor 603 and memory 604 can be connected by bus or other means,
Wherein, in Fig. 6 for being connected by bus.
Wherein, by the operational order for calling memory 604 to store, processor 603 is for executing following steps:
In multiple moment points, the condition managing information of data center is obtained, the condition managing information is for describing in data
The operating status of the heart；
According to condition managing information, determine that the status information of N number of managed object of data center, the status information are used for
Indicate the working condition of managed object；
Record the status information of multiple moment point and the corresponding N number of managed object of each moment point.
In some embodiments of the present invention, processor 603 is also executed the following steps:
Before the status information for recording multiple moment point and the corresponding N number of managed object of each moment point, really
Incidence relation between fixed N number of managed object；
Record the corresponding N number of managed object of multiple moment point, each moment point status information and each moment
Incidence relation between the corresponding N number of managed object of point.
In some embodiments of the present invention, the condition managing information of data center includes:
System configuration information, and/or warning information, and/or performance monitoring information, and/or log information, and/or complaint
Ensure information, and/or configuration change information, and/or work order information.
In some embodiments of the present invention, processor 603 is also executed the following steps:
According to the attribute of N number of managed object of data center, condition managing information is divided into N number of managed object
Status information, the attribute of the managed object include: managed object device name, and/or managed object IP address,
And/or managed object device coding, and/or managed object user name.
In some embodiments of the present invention, processor 603 is also executed the following steps:
The trouble shoot instruction that client is sent is received, trouble shoot instruction includes that the moment occurs for failure；
From the status information of the corresponding N number of managed object of multiple moment points, each moment point of record and it is each when
In incidence relation between the corresponding N number of managed object of punctum, searches failure and moment corresponding N number of managed object occurs
Incidence relation between status information and N number of managed object；
Failure to that being associated between the status information and N number of managed object of moment corresponding N number of managed object occur
Relationship feeds back to client.
It is apparent to those skilled in the art that for convenience and simplicity of description, the system of foregoing description,
The specific work process of device and unit, can refer to corresponding processes in the foregoing method embodiment, and details are not described herein.
In several embodiments provided herein, it should be understood that disclosed system, device and method can be with
It realizes by another way.For example, the apparatus embodiments described above are merely exemplary, for example, the unit
It divides, only a kind of logical function partition, there may be another division manner in actual implementation, such as multiple units or components
It can be combined or can be integrated into another system, or some features can be ignored or not executed.Another point, it is shown or
The mutual coupling, direct-coupling or communication connection discussed can be through some interfaces, the indirect coupling of device or unit
It closes or communicates to connect, can be electrical property, mechanical or other forms.
The unit as illustrated by the separation member may or may not be physically separated, aobvious as unit
The component shown may or may not be physical unit, it can and it is in one place, or may be distributed over multiple
In network unit.It can select some or all of unit therein according to the actual needs to realize the mesh of this embodiment scheme
's.
It, can also be in addition, the functional units in various embodiments of the present invention may be integrated into one processing unit
It is that each unit physically exists alone, can also be integrated in one unit with two or more units.Above-mentioned integrated list
Member both can take the form of hardware realization, can also realize in the form of software functional units.
If the integrated unit is realized in the form of SFU software functional unit and sells or use as independent product
When, it can store in a computer readable storage medium.Based on this understanding, technical solution of the present invention is substantially
The all or part of the part that contributes to existing technology or the technical solution can be in the form of software products in other words
It embodies, which is stored in a storage medium, including some instructions are used so that a computer
Equipment (can be personal computer, server or the network equipment etc.) executes the complete of each embodiment the method for the present invention
Portion or part steps.And storage medium above-mentioned includes: USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only
Memory), random access memory (RAM, Random Access Memory), magnetic or disk etc. are various can store journey
The medium of sequence code.
The above, the above embodiments are merely illustrative of the technical solutions of the present invention, rather than its limitations；Although referring to before
Stating embodiment, invention is explained in detail, those skilled in the art should understand that: it still can be to preceding
Technical solution documented by each embodiment is stated to modify or equivalent replacement of some of the technical features；And these
It modifies or replaces, the spirit and scope for technical solution of various embodiments of the present invention that it does not separate the essence of the corresponding technical solution.
Claims (8)
1. a kind of failure information processing method, it is suitable for data center, which is characterized in that the data center includes being managed pair
As, which comprises
In multiple moment points, the condition managing information of the data center is obtained, the condition managing information is described for describing
The operating status of data center；
According to the condition managing information, the status information of N number of managed object of the data center, the state letter are determined
Cease the working condition for indicating the managed object；
Delete the invalid data or repeated data in the status information of N number of managed object；
Determine the incidence relation between N number of managed object；
Record the multiple moment point, the status information of the corresponding N number of managed object of each moment point and each institute
State the incidence relation between the corresponding N number of managed object of moment point.
2. failure information processing method according to claim 1, which is characterized in that the condition managing of the data center is believed
Breath includes:
System configuration information, and/or warning information, and/or performance monitoring information, and/or log information, and/or complaint ensure
Information, and/or configuration change information, and/or work order information.
3. failure information processing method according to claim 1 or 2, which is characterized in that described according to the condition managing
Information determines that the status information of N number of managed object of the data center includes:
According to the attribute of N number of managed object of the data center, the condition managing information is divided into described N number of by pipe
The status information of object is managed, the attribute of the managed object includes: the device name of managed object, and/or is managed pair
The user name of the IP address of elephant, and/or the device coding of managed object, and/or managed object.
4. failure information processing method according to claim 1 or 2, which is characterized in that the method also includes:
The trouble shoot instruction that client is sent is received, the trouble shoot instruction includes that the moment occurs for failure；
From the multiple moment point of record, the status information of the corresponding N number of managed object of each moment point and every
In incidence relation between the corresponding N number of managed object of a moment point, searching the failure, that the moment occurs is corresponding N number of
Incidence relation between the status information of managed object and N number of managed object；
The failure to that being associated between the status information and N number of managed object of moment corresponding N number of managed object occur
Relationship feeds back to the client.
5. a kind of faulted-phase judgment device, it is suitable for data center, which is characterized in that the data center includes being managed pair
As described device includes:
Data obtaining module, for obtaining the condition managing information of the data center, the condition managing in multiple moment points
Information is used to describe the operating status of the data center；
Module is completely determined, for determining the shape of N number of managed object of the data center according to the condition managing information
State information, the status information are used to indicate the working condition of the managed object；
It is described to completely determine module, the invalid data that is also used to delete in the status information of N number of managed object or again
Complex data；
It is associated with determining module, for determining the incidence relation between N number of managed object；
Information logging modle, for recording the shape of the multiple moment point, the corresponding N number of managed object of each moment point
Incidence relation between state information and the corresponding N number of managed object of each moment point.
6. faulted-phase judgment device according to claim 5, which is characterized in that the condition managing of the data center is believed
Breath includes:
System configuration information, and/or warning information, and/or performance monitoring information, and/or log information, and/or complaint ensure
Information, and/or configuration change information, and/or work order information.
7. faulted-phase judgment device according to claim 5 or 6, which is characterized in that described to completely determine module specific
For:
According to the attribute of N number of managed object of the data center, the condition managing information is divided into described N number of by pipe
The status information of object is managed, the attribute of the managed object includes: the device name of managed object, and/or is managed pair
The user name of the IP address of elephant, and/or the device coding of managed object, and/or managed object.
8. faulted-phase judgment device according to claim 5 or 6, which is characterized in that described device further include:
Command reception module, for receiving the trouble shoot instruction of client transmission, the trouble shoot instruction includes that failure is sent out
The raw moment；
Trouble shoot module, for from record the multiple moment point and each moment point is corresponding N number of is managed
In the status information of object, the status information that moment corresponding N number of managed object occurs for the failure is searched；
Failure feedback module, for the failure to that the status information feedback of moment corresponding N number of managed object occur to institute
State client.
Priority Applications (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410784311.1A CN104539449B (en) | 2014-12-16 | 2014-12-16 | A kind of failure information processing method and relevant apparatus |
| CN201910059252.4A CN109921920A (en) | 2014-12-16 | 2014-12-16 | A kind of failure information processing method and relevant apparatus |
| PCT/CN2015/096567 WO2016095716A1 (en) | 2014-12-16 | 2015-12-07 | Fault information processing method and related device |
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| CN201410784311.1A CN104539449B (en) | 2014-12-16 | 2014-12-16 | A kind of failure information processing method and relevant apparatus |
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| CN109921920A (en) * | 2014-12-16 | 2019-06-21 | 华为技术有限公司 | A kind of failure information processing method and relevant apparatus |
| CN106909550A (en) * | 2015-12-22 | 2017-06-30 | 中国移动通信集团吉林有限公司 | A kind of data handling system and method |
| CN111401577A (en) * | 2020-02-14 | 2020-07-10 | 上海电气分布式能源科技有限公司 | Device management method, device and storage medium |
| CN111782437B (en) * | 2020-07-10 | 2023-08-11 | 中国工商银行股份有限公司 | Fault positioning method, device, computing equipment and medium |
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| CN102546274A (en) * | 2010-12-20 | 2012-07-04 | 中国移动通信集团广西有限公司 | Alarm monitoring method and alarm monitoring equipment in communication service |
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| JPH0272742A (en) * | 1988-09-07 | 1990-03-13 | Nec Corp | Data error location detecting system |
| CN101304340B (en) * | 2007-05-09 | 2011-09-21 | 华为技术有限公司 | Method and apparatus for monitoring resource condition as well as communication network |
| KR100956638B1 (en) * | 2007-12-11 | 2010-05-11 | 한국전자통신연구원 | Large Scale Cluster Monitoring System, And Automatic Building And Restoration Method Thereof |
| CN102739415A (en) * | 2011-03-31 | 2012-10-17 | 华为技术有限公司 | Method and device for determining network failure data and recording network instantaneous state data |
| US9071535B2 (en) * | 2013-01-03 | 2015-06-30 | Microsoft Technology Licensing, Llc | Comparing node states to detect anomalies |
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| CN109921920A (en) * | 2014-12-16 | 2019-06-21 | 华为技术有限公司 | A kind of failure information processing method and relevant apparatus |
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| CN102546274A (en) * | 2010-12-20 | 2012-07-04 | 中国移动通信集团广西有限公司 | Alarm monitoring method and alarm monitoring equipment in communication service |
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| CN104539449A (en) | 2015-04-22 |
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