CN105825275A - Enterprise information operation, maintenance and management method - Google Patents
Enterprise information operation, maintenance and management method Download PDFInfo
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- CN105825275A CN105825275A CN201610166741.6A CN201610166741A CN105825275A CN 105825275 A CN105825275 A CN 105825275A CN 201610166741 A CN201610166741 A CN 201610166741A CN 105825275 A CN105825275 A CN 105825275A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
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Abstract
An enterprise information operation, maintenance and management method relates to the information management technology field. The method has the following working flows of deploying an EICM information management system in an enterprise data center; initializing the enterprise internal information via the information department personnel; recording or importing the new information, such as the personnel, the asset, the budget, the project, the contract, etc.; configuring the equipment monitoring; receiving the fault reports coming from other departments in a telephone or self-service manner, and noticing the related officials automatically and timely to follow and serve; supplementing the reports that are not generated automatically by a management system of the scheme via the related personnel and in the management system; managers checking the above information via a webpage or a WeChat official account to instruct. The enterprise information operation, maintenance and management method of the present invention is an information management platform that is customized for an enterprise information department omni-directionally, technically supports all current mainstream platforms, integrates the technology management and the working management as a uniform working and cooperation platform, and can in butt joint with a conventional relevant system.
Description
Technical field
The present invention relates to technical field of information management, be specifically related to a kind of company information operation management method.
Background technology
The IT O&M of enterprise is generally set up on the basis of traditional network equipment monitoring at present, additional a few thing management process realizes IT O&M, seriously have ignored some internal needs of information departments as present enterprise brain, thus cause occurring that a how-do-you-do is exactly that information departments originally belong to, in enterprises, the department that information system management degree is low, it is exactly " information departments do not have informationization " in brief.As some Informatic Management Soft Wares, such as OA, ERP etc., these are difficult for again the customized function of information departments' information system requirement, or cannot provide information departments' actual demand and efficient functional module.
The realization of technical work is laid particular stress in the operation management of existing information departments, and ignores holistic management.It is embodied in several aspect: 1, work lacks standardized flow process, even if having employed external management software, often cannot be implemented in localized management work;2, work do not mediated, thing and thing (information assets) entirety associate, done a technology thing and to playing more preferable good effect in the future;3, services is opaque, plans strategies for technical staff's lack of control, more cannot quantizing examination;4, software system is fully to update some main flow mobile technologies up till now, does not more utilize these Technology Integration information departments and other department, the promotion worked in coordination during company information O&M.
Summary of the invention
Present invention aims to defect and the deficiency of prior art, a kind of company information operation management method reasonable in design, easy to use is provided, the comprehensive information management platform for the amount body design of company information department, cover the demand of the various aspects such as the clerical operations of information departments, Technical Management Work and services, support the platform of current all main flows technically, including Windows, Linux, OSX and the use of mobile device, integration technology management and work management are unified work and collaborative platform, and can dock with existing related system.
For achieving the above object, the technical solution used in the present invention is: its workflow is as follows:
1, EICM information management system is disposed in enterprise data center;
2, information departments personnel initialize enterprises information, including department information, personal information, information assets information, it is also possible to other system docking existing;
3, typing or import the information such as new personnel, assets, budget, project and contract;
4, configuration monitoring of tools, in real time monitoring information equipment and the ruuning situation of system, as broken down, the relevant director of notice start the normal process of correspondence and processes the most in time;
5, the phone of other department or the report fault of self-service mode, relevant director is notified the most in time and follows up and service;
6, related personnel's report that replenishment system does not automatically generates in the management system of this programme, as some project processes are reported, contract payment situation etc.;
7, manager checks information above by webpage or wechat public number, and makes comments and instructions.
The operation principle of the present invention:
1, IT service is the most without hindrance, and user is by mode report faults such as phone, Quick Response Code scannings, and service personal processes according to system distribution immediately;2, monitor information equipment and the information system ruuning situation of enterprises in real time, break down and notify responsible person concerned immediately, and guide and recover by set handling process;3, information equipment and system patrol and examine work energy effective execution, stop formalization;4, the Project Management of information departments, contract execution is operated in this programme and obtains careful record and report, includes budget management, project process and receipt control, contract payment management etc.;5, the above can be by the associating of technical elements, it is achieved system current operating conditions, have which software and hardware, the Technical responsibilities people of present inside and outside be who, this system be any (several) individual project construction, related data can be had access at any time;Current techniques departmental staff's workload how, which department allow information departments service at most etc.;On the other hand, from the association of commercial affairs angle, it is achieved that grasp in real time the information assets of enterprises how put into, utilization rate/fault rate how, fault rate height of which equipment/supplier, guarantee/mistake guarantor's situation of equipment, budget and contract execution situation etc..
After using said structure, present invention have the beneficial effect that
1, for information departments: change information departments self and do not have the difficult situation of information system management, by routine work informationization, standardization, procedure, it is ensured that implementing and service quality of work;
2, for enterprise: managed by carrying out of Project contract, operation/maintenance data is analyzed, effective data can be provided to carry out decision-making for policymaker;
3, for society: advanced and applicable information departments' management system that this set has used in a large number in medical treatment, government, has been that unknown to the public the doing of Information Assurance of hospital is contributed.
Detailed description of the invention
This detailed description of the invention the technical scheme is that its workflow is as follows:
1, EICM information management system is disposed in enterprise data center;
2, information departments personnel initialize enterprises information, including department information, personal information, information assets information, it is also possible to other system docking existing;
3, typing or import the information such as new personnel, assets, budget, project and contract;
4, configuration monitoring of tools, in real time monitoring information equipment and the ruuning situation of system, as broken down, the relevant director of notice start the normal process of correspondence and processes the most in time;
5, the phone of other department or the report fault of self-service mode, relevant director is notified the most in time and follows up and service;
6, related personnel's report that replenishment system does not automatically generates in the management system of this programme, as some project processes are reported, contract payment situation etc.;
7, manager checks information above by webpage or wechat public number, and makes comments and instructions.
Described management terminal (computer of WindowsXP system), if not upgrading more redaction, must use the device that scans of more than Firefox24, more than Chrome9 version, or install ChromeforIE plug-in unit.
The operation principle of this detailed description of the invention:
1, IT service is the most without hindrance, and user is by mode report faults such as phone, Quick Response Code scannings, and service personal processes according to system distribution immediately;2, monitor information equipment and the information system ruuning situation of enterprises in real time, break down and notify responsible person concerned immediately, and guide and recover by set handling process;3, information equipment and system patrol and examine work energy effective execution, stop formalization;4, the Project Management of information departments, contract execution is operated in this programme and obtains careful record and report, includes budget management, project process and receipt control, contract payment management etc.;5, the above can be by the associating of technical elements, it is achieved system current operating conditions, have which software and hardware, the Technical responsibilities people of present inside and outside be who, this system be any (several) individual project construction, related data can be had access at any time;Current techniques departmental staff's workload how, which department allow information departments service at most etc.;On the other hand, from the association of commercial affairs angle, it is achieved that grasp in real time the information assets of enterprises how put into, utilization rate/fault rate how, fault rate height of which equipment/supplier, guarantee/mistake guarantor's situation of equipment, budget and contract execution situation etc..
This detailed description of the invention has the beneficial effect that its comprehensive information management platform for the amount body design of company information department, cover the demand of the various aspects such as the clerical operations of information departments, Technical Management Work and services, support the platform of current all main flows technically, including Windows, Linux, OSX and the use of mobile device, integration technology management and work management are unified work and collaborative platform, and can dock with existing related system.
The above, only in order to technical scheme to be described and unrestricted, other amendment or equivalent that technical scheme is made by those of ordinary skill in the art, without departing from the spirit and scope of technical solution of the present invention, all should contain in the middle of scope of the presently claimed invention.
Claims (1)
1. a company information operation management method, it is characterised in that: its workflow is as follows:
(1), EICM information management system is disposed in enterprise data center;
(2), information departments personnel initialize enterprises information, including department information, personal information, information assets information, it is also possible to other system docking existing;
(3), typing or import the information such as new personnel, assets, budget, project and contract;
(4), configuration monitoring of tools, in real time monitoring information equipment and the ruuning situation of system, as broken down, the relevant director of notice start the normal process of correspondence and processes the most in time;
(5), accepting the phone from other department or the report fault of self-service mode, relevant director is notified the most in time and follows up and service;
(6), related personnel's report that replenishment system does not automatically generates in the management system of this programme, as some project processes are reported, contract payment situation etc.;
(7), manager checks information above by webpage or wechat public number, and makes comments and instructions.
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CN201610166741.6A CN105825275A (en) | 2016-03-23 | 2016-03-23 | Enterprise information operation, maintenance and management method |
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CN201610166741.6A CN105825275A (en) | 2016-03-23 | 2016-03-23 | Enterprise information operation, maintenance and management method |
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Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN106572000A (en) * | 2016-10-29 | 2017-04-19 | 中国十七冶集团有限公司 | WeChat official account platform-based construction site quality and safety management method |
CN107169729A (en) * | 2017-04-25 | 2017-09-15 | 北京大有中城科技有限公司 | A kind of office system registration binding method based on five elementses |
CN115051932A (en) * | 2022-06-16 | 2022-09-13 | 贵州宇豪科技发展有限公司 | Cloud platform-based remote intelligent operation and maintenance management method for data center |
Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
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CN101901399A (en) * | 2009-05-27 | 2010-12-01 | 北京正辰科技发展有限责任公司 | Operation management platform |
CN104331756A (en) * | 2014-10-16 | 2015-02-04 | 沈阳化工大学 | Enterprise personnel management system |
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2016
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Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
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CN101901399A (en) * | 2009-05-27 | 2010-12-01 | 北京正辰科技发展有限责任公司 | Operation management platform |
CN104331756A (en) * | 2014-10-16 | 2015-02-04 | 沈阳化工大学 | Enterprise personnel management system |
Non-Patent Citations (1)
Title |
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Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN106572000A (en) * | 2016-10-29 | 2017-04-19 | 中国十七冶集团有限公司 | WeChat official account platform-based construction site quality and safety management method |
CN107169729A (en) * | 2017-04-25 | 2017-09-15 | 北京大有中城科技有限公司 | A kind of office system registration binding method based on five elementses |
CN107169729B (en) * | 2017-04-25 | 2023-11-28 | 北京大有中城科技有限公司 | Office system registration binding method based on five elements |
CN115051932A (en) * | 2022-06-16 | 2022-09-13 | 贵州宇豪科技发展有限公司 | Cloud platform-based remote intelligent operation and maintenance management method for data center |
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