CN105682094B - Traffic guidance's dispatching method and device - Google Patents
Traffic guidance's dispatching method and device Download PDFInfo
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- CN105682094B CN105682094B CN201511025747.3A CN201511025747A CN105682094B CN 105682094 B CN105682094 B CN 105682094B CN 201511025747 A CN201511025747 A CN 201511025747A CN 105682094 B CN105682094 B CN 105682094B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W12/00—Security arrangements; Authentication; Protecting privacy or anonymity
- H04W12/06—Authentication
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W72/00—Local resource management
- H04W72/12—Wireless traffic scheduling
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Abstract
The present invention relates to a kind of traffic guidance's dispatching methods, this method comprises: receiving the communication request that first terminal is sent by application program, obtain the scheduling type mark, action type mark and the communication information carried in communication request；The communication information is parsed, target user's mark in the communication information is obtained；Corresponding scheduling feature component is determined according to scheduling type mark, scheduling feature component at least one, by the corresponding communications platform interface of corresponding scheduling feature component call, so that the communications platform called is identified corresponding second terminal to target user according to action type mark and the communication information and execute corresponding traffic operation.Described method provide the means of communication of diversification, improve command scheduling efficiency and accuracy, and keep apart application program and communications platform, change application code need to be corresponded to because of the change of the hardware device of used communications platform by avoiding, and save time cost.In addition, additionally providing a kind of traffic guidance's dispatching device.
Description
Technical field
The present invention relates to fields of communication technology, more particularly to a kind of traffic guidance's dispatching method and device.
Background technique
In traditional command scheduling method, cammander can only receive the language that front is fed back by single voice communication mode
Message breath, and after being analyzed and determined according to the voice messaging received, it carries out decision, issue an order.Since voice messaging is
A kind of descriptive information, it is very not intuitive, to influence command scheduling efficiency and accuracy.And some command informations are nothings
Method is easily detected by what voice messaging was described, therefore single voice communication means are often unable to satisfy command scheduling
Demand.
Therefore it provides a kind of traffic guidance's dispatching method abundant, diversification is problem to be solved, referred to improving
Wave dispatching efficiency and accuracy.
Summary of the invention
Based on this, it is necessary in view of the above-mentioned problems, providing a kind of communication that can be improved command scheduling efficiency and accuracy
Command scheduling method and apparatus.
A kind of traffic guidance's dispatching method, which comprises
The communication request that first terminal is sent by application program is received, the scheduling class carried in the communication request is obtained
Type mark, action type mark and the communication information；
The communication information is parsed, target user's mark in the communication information is obtained；
Determine that corresponding scheduling feature component, the scheduling feature component are no less than one according to scheduling type mark
Kind, by the corresponding communications platform interface of the corresponding scheduling feature component call, make the communications platform called according to
Action type mark and the communication information identify corresponding second terminal to the target user and execute corresponding traffic operation.
Pass through the corresponding communications platform of the corresponding scheduling feature component call described in one of the embodiments,
Before the step of interface, further includes:
The corresponding user identifier of the first terminal is obtained, Authority Verification behaviour is carried out to the corresponding user of the user identifier
Make, when being verified, then executes the step by the corresponding communications platform interface of the corresponding scheduling feature component call again
Suddenly.
Alert mark is also carried in the communication request in one of the embodiments, the method also includes:
Corresponding traffic operation mark when the corresponding communications platform interface of the scheduling feature component call is obtained, it will be described
Alert mark is associated with corresponding traffic operation mark.
In one of the embodiments, the method also includes:
The Content of Communication inquiry request that the first terminal is sent is received, obtains and is carried in the Content of Communication inquiry request
Alert mark；
It searches and identifies associated traffic operation mark with the alert, called and corresponded to according to the traffic operation mark found
Communications platform interface obtain corresponding Content of Communication information, the Content of Communication information is back to the first terminal.
The scheduling feature component includes wired scheduling component, wireless dispatching component, short message in one of the embodiments,
Dispatch at least one of component, video dispatching component and instant messaging scheduling component.
A kind of traffic guidance's dispatching device, described device include:
Module is obtained, the communication request sent for receiving first terminal by application program obtains the communication request
Scheduling type mark, action type mark and the communication information of middle carrying；
Parsing module obtains target user's mark in the communication information for parsing the communication information；
Scheduler module, for determining corresponding scheduling feature component, the scheduling feature according to scheduling type mark
Component at least one communication called made by the corresponding communications platform interface of the corresponding scheduling feature component call
Platform is identified according to the action type and the communication information is corresponding to the corresponding second terminal execution of target user mark
Traffic operation.
Described device in one of the embodiments, further include:
Authentication module, for obtaining the corresponding user identifier of the first terminal, user corresponding to the user identifier
Authority Verification operation is carried out, when being verified, then the scheduler module is reinformed and executes through the corresponding scheduling feature
The step of component call corresponding communications platform interface.
Alert mark, described device are also carried in the communication request in one of the embodiments, further include:
Relating module, corresponding communication behaviour when for obtaining the corresponding communications platform interface of the scheduling feature component call
It makes a check mark, alert mark is associated with corresponding traffic operation mark.
The acquisition module is also used to receive the Content of Communication that the first terminal is sent and looks into one of the embodiments,
Request is ask, the alert mark carried in the Content of Communication inquiry request is obtained；
The scheduler module, which is also used to search, identifies associated traffic operation mark with the alert, logical according to what is found
Believe that operation mark calls corresponding communications platform interface to obtain corresponding Content of Communication information, the Content of Communication information is returned
To the first terminal.
The scheduling feature component includes wired scheduling component, wireless dispatching component, short message in one of the embodiments,
Dispatch at least one of component, video dispatching component and instant messaging scheduling component.
Above-mentioned traffic guidance's dispatching method and device pre-set at least one scheduling feature component, are receiving
When the communication request that terminal is sent, determine that the corresponding communications platform interface of corresponding scheduling feature component call completes communication behaviour
Make, so that traffic guidance is dispatched more diversification, and then improve command scheduling efficiency and accuracy.In addition, leading to each
The application software of letter is kept apart with the hardware device of corresponding communications platform, so as to avoid communications platform hardware device
When changing, need largely to change the operation of the application code of each docking, to save time cost.
Detailed description of the invention
Fig. 1 is the application environment schematic diagram of traffic guidance's dispatching method in one embodiment；
Fig. 2 is the flow diagram of traffic guidance's dispatching method in one embodiment；
Fig. 3 is the flow diagram of Content of Communication querying method in one embodiment；
Fig. 4 is the structural schematic diagram of traffic guidance's dispatching device in one embodiment；
Fig. 5 is the structural schematic diagram of traffic guidance's dispatching device in another embodiment；
Fig. 6 is the structural schematic diagram of traffic guidance's dispatching device in another embodiment.
Specific embodiment
In order to make the objectives, technical solutions, and advantages of the present invention clearer, with reference to the accompanying drawings and embodiments, right
The present invention is described in further detail.It should be appreciated that described herein, the specific embodiments are only for explaining the present invention, and
It is not used in the restriction present invention.
Traffic guidance's dispatching method provided by the embodiment of the present invention can be applied in application environment shown in FIG. 1, such as Fig. 1
Shown, first terminal 110 is communicated by network with dispatch server 120, and dispatch server 120 is flat by Networks and Communications
Platform 130 is communicated.Mountable and run various application programs on first terminal 110, it is raw that first terminal 110 passes through application program
At communication request, dispatch server 120 is sent by network by communication request.Dispatch server 120 obtains in communication request
Scheduling type mark, action type mark and the communication information of carrying.Further, what dispatch server 120 was analyzed and acquired by is logical
Letter information obtains target user's mark in the communication information.Then, dispatch server 120 is according to scheduling type mark calling pair
The interface for the communications platform 130 answered, further, the communications platform 130 of calling is identified according to action type and the communication information is to mesh
The corresponding second terminal 140 of mark user identifier executes corresponding traffic operation.It is appreciated that first terminal 110 includes but unlimited
In personal computer, tablet computer, smart phone, dedicated command dispatching equipment etc., second terminal 140 is including but not limited to various
Fixed-line telephone, wireless hand platform, personal computer, smart phone, tablet computer, laptop, video equipment etc., it is different herein
One enumerates.Wherein, the communications platform 130 that can be called can be server and be also possible to interchanger, and second terminal 140 is no less than
One.
As shown in Fig. 2, in one embodiment, providing a kind of traffic guidance's dispatching method, this method can be applied to Fig. 1
Shown in dispatch server 120, specifically includes the following steps:
Step 202, the communication request that first terminal is sent by application program is received, the tune carried in communication request is obtained
Spend type identification, action type mark and the communication information.
Step 204, the communication information is parsed, target user's mark in the communication information is obtained.
In the present embodiment, user carries out traffic operation by running on the Application Program Interface of first terminal.Wherein, it runs
At least one scheduling type and at least one action type are provided in the application program of first terminal.User can lead to
The Application Program Interface selection scheduling type and action type for running on first terminal are crossed, and further chooses or input communication letter
Breath triggers generation SOI signal operation instruction by way of clicking button, icon or switch.First terminal refers in response to traffic operation
It enables, corresponding scheduling type mark, action type mark and the communication information is obtained, according to the scheduling type of acquisition mark, operation
Type identification and the communication information generate communication request, and communication request is sent to dispatch server.
Specifically, scheduling type includes wired scheduling, wireless dispatching, short message scheduling, video dispatching or instant messaging scheduling
Deng.Action type refers to the operation task type to be completed, for example grouies busy, individual calling etc..The communication information includes the mesh for receiving information
User identifier is marked, wherein target user's mark goes out communication information recipient for unique identification, can be telephone number, user's account
Number etc., it will be understood that target user is identified as at least one.Further, the communication information further includes message content, for example works as user
When needing to send short messages, the communication information further includes tool other than the target user comprising receiving short message identifies (i.e. telephone number)
The short message content of body.For another example, when user needs to send out instant communication message, the communication information is in addition to including receiving instant messaging
The target user of message identifies other than (such as instant messaging account), further includes specific instant communication message content.
After dispatch server receives the communication request that first terminal is sent, communication request can be parsed, obtain communication
Scheduling type mark, action type mark and the communication information carried in request.
Then, invoking server can further parse the communication information, obtain target user's mark in the communication information
Know.
Step 206, corresponding scheduling feature component is determined according to scheduling type mark, wherein scheduling feature component is no less than
One kind makes the communications platform called according to operation class by the corresponding communications platform interface of corresponding scheduling feature component call
Type mark and the communication information identify corresponding second terminal to target user and execute corresponding traffic operation.
At least one scheduling feature component is pre-set in the present embodiment, in dispatch server, and stores tune
Spend the incidence relation between type identification and corresponding scheduling component.Specifically, scheduling feature component include wired scheduling component,
At least one of wireless dispatching component, short message scheduling component, video dispatching component and instant messaging scheduling component.It can manage
Solution, can add or delete according to actual needs corresponding scheduling feature component.
It, can be according between scheduling type mark and scheduling feature component after obtaining scheduling type mark from communication request
Incidence relation, determine that the scheduling type obtained identifies corresponding scheduling feature component.Further, pass through determining scheduling feature
The corresponding communications platform interface of component call uses the communications platform called to target according to action type mark and the communication information
Family identifies corresponding second terminal and executes corresponding traffic operation.Wherein, the communications platform of calling can be interchanger, can also be with
It is server.
It should be noted that the information between having been consulted in advance between dispatch server and the communications platform called
Interaction protocol and message format.Therefore, communications platform can identify action type mark, the communication information and target user's mark,
And corresponding second terminal is identified to target user according to action type mark and the communication information and executes corresponding traffic operation.
It now illustrates and above-mentioned steps is explained, for example scheduling type is identified as short message scheduling identification, action type
Identifying corresponding is mass-sending operation, and the communication information includes the telephone number and short message content of multiple target users, then adjusting
Degree server can determine corresponding short message scheduling component according to short message scheduling identification, and it is corresponding short to dispatch component call by short message
Believe Platform Server interface, further, SMS platform server identifies corresponding mass-sending according to action type and operates, and short message is disappeared
Breath content cluster is sent to the second terminal of the telephone number using multiple target users.
For another example call type is identified as video dispatching mark, and corresponding action type mark is to group busy operation, communication letter
Breath includes the user identifier (such as user account) of multiple target users, then dispatch server can identify really according to video dispatching
Fixed corresponding video dispatching component, passes through the corresponding video server interface of video dispatching component call, further, Video service
Device grouies busy operation according to action type mark is corresponding, and second terminal corresponding with multiple user identifiers establishes video connection.
In the present embodiment, at least one scheduling feature component is pre-set, is asked receiving the communication that terminal is sent
When asking, determines that the corresponding communications platform interface of corresponding scheduling feature component call completes traffic operation, dispatch traffic guidance
More diversification, and then improve command scheduling efficiency and accuracy.In addition, by each application software communicated with
The hardware device of corresponding communications platform is kept apart, and when changing so as to avoid communications platform hardware device, is needed big
The operation of the application code of each docking of change of amount, to save time cost.
In one embodiment, the communications platform interface corresponding by corresponding scheduling feature component call the step of it
Before, further include the steps that authenticating the corresponding user of first terminal, specifically includes the following steps: it is corresponding to obtain first terminal
User identifier, to the corresponding user of user identifier carry out Authority Verification operation then execute step 206 again when being verified.
In the present embodiment, dispatch server can obtain the corresponding user identifier of first terminal, specifically, receive first
The corresponding user identifier of first terminal is carried in the communication request that terminal is sent, and then dispatch server is obtained from communication request
The corresponding user identifier of first terminal.
The corresponding relationship between user identifier and action type mark has been stored in advance in dispatch server.Wherein, with
Family mark then shows that the corresponding user of the user identifier has permission with corresponding relationship with action type mark and carries out the operation class
Type identifies corresponding operation.
After obtaining user identifier, dispatch server can carry out Authority Verification operation to the corresponding user of user identifier.
Specifically, according to the pre-stored corresponding relationship, search acquisition the corresponding user identifier of first terminal whether with acquisition
There is action type mark corresponding relationship not pass through if so, being verified conversely, then verifying.
Further, when being verified, dispatch server can be further corresponding by corresponding scheduling feature component call
Communications platform interface.
In one embodiment, alert mark is also carried in communication request, this method further includes obtaining scheduling feature component
It calls corresponding traffic operation when corresponding communications platform interface to identify, alert mark and corresponding traffic operation is identified and carried out
The step of association (abbreviation alert associated steps).
In the present embodiment, alert mark is also carried in the communication request that first terminal is sent.Wherein, alert mark is for only
The alert that one mark occurs, can be unduplicated character string or coding.Specifically, the personnel that receive a crime report are logical when some alert occurs
The alert management Application Program Interface typing alert information for crossing first terminal operation further manages application program by alert
Interface carries out traffic operation, and first terminal obtains the corresponding alert mark of alert information of typing, and identifies and lead to according to alert
Letter operational order generates communication request and is sent to dispatch server, wherein alert mark, scheduling type mark are carried in communication request
Know, action type identifies and the communication information.
It is appreciated that dispatch server can be generated in communications platform interface corresponding by scheduling feature component call
One unique traffic operation mark is to be identified this traffic operation.Dispatch server can by alert identify with it is corresponding
Incidence relation is established between traffic operation mark.
In the present embodiment, alert mark and traffic operation mark are associated, convenient for inquiring processing alert when progress
Traffic operation particular content, in order to obtain the foundation being tracked to alert event.
As shown in figure 3, in one embodiment, this method further includes the steps that Content of Communication is inquired, specifically include following
Step:
Step 302, the Content of Communication inquiry request that first terminal is sent is received, obtains and is carried in Content of Communication inquiry request
Alert mark.
In the present embodiment, when user wants query processing alert, when carrying out specific Content of Communication, first terminal can be passed through
Content of Communication inquiry request is sent, Content of Communication inquiry request carries the corresponding alert mark of the alert to be inquired.Wherein, it communicates
Content includes the particular content generated in the communication information (such as telephone number, user account etc.) and/or communication process, such as
The telephonograph of generation when voice communication is carried out, the video content etc. of generation when video calling is carried out.
Step 304, it searches and identifies associated traffic operation mark with alert, called according to the traffic operation mark found
Corresponding communications platform interface obtains corresponding Content of Communication information, and the Content of Communication information that will acquire is back to first eventually
End.
Dispatch server can identify the incidence relation with traffic operation mark, lookup and alert according to pre-set alert
Identify associated traffic operation mark.Further, corresponding communications platform interface is called according to the traffic operation mark found
Corresponding Content of Communication information is obtained, executes the communications platform that the traffic operation identifies corresponding traffic operation specifically, calling
Interface, to obtain Content of Communication information corresponding with traffic operation mark.Further, the Content of Communication information that will acquire is returned
It is back to first terminal.
In the present embodiment, according to the incidence relation of alert mark and traffic operation mark, processing alert when progress is inquired
Traffic operation particular content, in order to obtain the foundation being tracked to alert event.
As shown in figure 4, in one embodiment, providing a kind of traffic guidance's dispatching device, which includes:
Module 402 is obtained, the communication request sent for receiving first terminal by application program obtains in communication request
Scheduling type mark, action type mark and the communication information of carrying.
Parsing module 404 obtains target user's mark in the communication information for parsing the communication information.
Scheduler module 406 determines corresponding scheduling feature component for identifying according to scheduling type, wherein scheduling feature group
Part at least one communications platform root called made by the corresponding communications platform interface of corresponding scheduling feature component call
Corresponding second terminal, which is identified, to target user according to action type mark and the communication information executes corresponding traffic operation.
As shown in figure 5, in one embodiment, the device further include:
Authentication module 405, for obtaining the corresponding user identifier of first terminal, to user identifier, corresponding user is weighed
Verification operation is limited, when being verified, then it is corresponding by corresponding scheduling feature component call to reinform the execution of scheduler module 406
Communications platform interface the step of.
In one embodiment, alert mark is also carried in the communication request, as shown in fig. 6, the device further include:
Relating module 408, corresponding communication behaviour when for obtaining the corresponding communications platform interface of scheduling feature component call
It makes a check mark, alert mark is associated with corresponding traffic operation mark.
In one embodiment, the Content of Communication inquiry request that module 402 is also used to receive first terminal transmission is obtained, is obtained
The alert carried in Content of Communication inquiry request is taken to identify.
Scheduler module 406, which is also used to search, identifies associated traffic operation mark with alert, is grasped according to the communication found
It makes a check mark and corresponding communications platform interface is called to obtain corresponding Content of Communication information, Content of Communication information is back to first eventually
End.
In one embodiment, scheduling feature component includes wired scheduling component, wireless dispatching component, short message scheduling group
At least one of part, video dispatching component and instant messaging scheduling component.
Each technical characteristic of embodiment described above can be combined arbitrarily, for simplicity of description, not to above-mentioned reality
It applies all possible combination of each technical characteristic in example to be all described, as long as however, the combination of these technical characteristics is not deposited
In contradiction, all should be considered as described in this specification.
The embodiments described above only express several embodiments of the present invention, and the description thereof is more specific and detailed, but simultaneously
It cannot therefore be construed as limiting the scope of the patent.It should be pointed out that coming for those of ordinary skill in the art
It says, without departing from the inventive concept of the premise, various modifications and improvements can be made, these belong to protection of the invention
Range.Therefore, the scope of protection of the patent of the invention shall be subject to the appended claims.
Claims (6)
1. a kind of traffic guidance's dispatching method, which comprises
The communication request that first terminal is sent by application program is received, the scheduling type mark carried in the communication request is obtained
Know, action type identifies and the communication information；
The communication information is parsed, target user's mark in the communication information is obtained；
Determine corresponding scheduling feature component according to scheduling type mark, the scheduling feature component at least one, lead to
The corresponding communications platform interface of the corresponding scheduling feature component call is crossed, makes the communications platform called according to the operation class
Type mark and the communication information identify corresponding second terminal to the target user and execute corresponding traffic operation；
Alert mark is also carried in the communication request, the method also includes:
Corresponding traffic operation mark when the corresponding communications platform interface of the scheduling feature component call is obtained, by the alert
Mark is associated with corresponding traffic operation mark；
The Content of Communication inquiry request that the first terminal is sent is received, the police carried in the Content of Communication inquiry request is obtained
Feelings mark；
It searches and identifies associated traffic operation mark with the alert, called according to the traffic operation mark found corresponding logical
Believe that platform interface obtains corresponding Content of Communication information, the Content of Communication information is back to the first terminal.
2. the method according to claim 1, wherein passing through the corresponding scheduling feature component call described
Before the step of corresponding communications platform interface, further includes:
The corresponding user identifier of the first terminal is obtained, Authority Verification operation is carried out to the corresponding user of the user identifier,
When being verified, then the step of executing communications platform interface corresponding by the corresponding scheduling feature component call again.
3. the method according to claim 1, wherein the scheduling feature component includes wired scheduling component, nothing
Line dispatches at least one of component, short message scheduling component, video dispatching component and instant messaging scheduling component.
4. a kind of traffic guidance's dispatching device, which is characterized in that described device includes:
Module is obtained, the communication request sent for receiving first terminal by application program is obtained and taken in the communication request
Scheduling type mark, action type mark and the communication information of band；
Parsing module obtains target user's mark in the communication information for parsing the communication information；
Scheduler module, for determining corresponding scheduling feature component, the scheduling feature component according to scheduling type mark
At least one makes the communications platform called by the corresponding communications platform interface of the corresponding scheduling feature component call
Corresponding second terminal, which is identified, to the target user according to action type mark and the communication information executes corresponding communication
Operation；
Alert mark, described device are also carried in the communication request further include:
Relating module, corresponding traffic operation mark when for obtaining the corresponding communications platform interface of the scheduling feature component call
Know, alert mark is associated with corresponding traffic operation mark；
The module that obtains is also used to receive the Content of Communication inquiry request that the first terminal is sent, and obtains the Content of Communication
The alert mark carried in inquiry request；
The scheduler module, which is also used to search, identifies associated traffic operation mark with the alert, is grasped according to the communication found
It makes a check mark and corresponding communications platform interface is called to obtain corresponding Content of Communication information, the Content of Communication information is back to institute
State first terminal.
5. device according to claim 4, which is characterized in that described device further include:
Authentication module carries out the corresponding user of the user identifier for obtaining the corresponding user identifier of the first terminal
Authority Verification operation then reinforms the scheduler module and executes through the corresponding scheduling feature component when being verified
The step of calling corresponding communications platform interface.
6. device according to claim 4, which is characterized in that the scheduling feature component includes wired scheduling component, nothing
Line dispatches at least one of component, short message scheduling component, video dispatching component and instant messaging scheduling component.
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| CN101820431A (en) * | 2010-05-06 | 2010-09-01 | 中兴通讯股份有限公司 | Communication client side and communication service initiation method |
| CN103517243A (en) * | 2012-06-21 | 2014-01-15 | 成都鼎桥通信技术有限公司 | Emergency call establishment method, network equipment and communication system |
| CN104754520A (en) * | 2013-12-30 | 2015-07-01 | 成都鼎桥通信技术有限公司 | Full-service point-to-point communication method, system, terminal and network equipment |
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| US9301117B2 (en) * | 2013-08-21 | 2016-03-29 | Tritech Software Systems | SMS communication during emergencies |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101820431A (en) * | 2010-05-06 | 2010-09-01 | 中兴通讯股份有限公司 | Communication client side and communication service initiation method |
| CN103517243A (en) * | 2012-06-21 | 2014-01-15 | 成都鼎桥通信技术有限公司 | Emergency call establishment method, network equipment and communication system |
| CN104754520A (en) * | 2013-12-30 | 2015-07-01 | 成都鼎桥通信技术有限公司 | Full-service point-to-point communication method, system, terminal and network equipment |
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