CN105608642A - Intelligent old age nursing industry service management method and system - Google Patents

Intelligent old age nursing industry service management method and system Download PDF

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CN105608642A
CN105608642A CN201510923872.XA CN201510923872A CN105608642A CN 105608642 A CN105608642 A CN 105608642A CN 201510923872 A CN201510923872 A CN 201510923872A CN 105608642 A CN105608642 A CN 105608642A
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management
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service
endowment
old
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邱雄
张良宝
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Beijing Zhongke Gathered Technology Co Ltd
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    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services

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Abstract

The invention discloses an intelligent old age nursing industry service management method and system. By means of technologies, such as Internet, Internet of Things and cloud computing, a cloud call center, a GPS, an LBS, a GIS, information communication interface management, a speech synthesis system TTS, security protection energy consumption management, an intelligent terminal and civil old age nursing management are integrated through middleware interfaces. Intelligent old age nursing industry services include a home old age nursing service platform, a comprehensive learning service platform, an old age nursing specialty college platform, an old age nursing base management platform, an old age nursing tourism service platform, an old age entrepreneurial type half-working half-support service platform, a silver hair angel service platform, a unified resource management platform, a civil old age nursing management platform, an e-commerce platform and a financial service platform. Based on the informationized and intelligent service platforms, social resources, government resources and information resources can be effectively integrated, and an old age nursing industry service system can be built, and the old and family members can obtain easily available service assurance.

Description

The method and system of a kind of wisdom endowment industry service management
Technical field
The present invention relates to the to support parents applied technical field of industry service, the specifically method of a kind of wisdom endowment industry service managementAnd system.
Background technology
Research shows, the aging process of China is constantly accelerated, and China approximately has 40.7% the elderly to be still by family at presentSupport, four one-tenths old men think it oneself is the burden of family, and 24% the old man of only having an appointment can rely on old-age pension to live, and rural area veryLarge a part of old man will earn one's own living by income from work. China elderly people in city and country's income gap is huge, in the old man of city, accounts forCan lean on old-age pension life than 66.3% the elderly, and in rural area, old age that can be using old-age pension as major source of revenuesPeople, accounting is only 4.6%.
Simultaneously sandwich of layers endowment colony, the family's radix relating to is huge, accounting reaches more than 30%, children give presents to one's elders old man timeBetween, the aspect such as energy, financial resources, all have larger challenge, cannot meet this part old man's endowment demand. Particularly simultaneouslyEmpty nest old man and the only old man's of mistake endowment problem, more needs the attention of society and government, need to pour into larger financial support dynamics.
Nowadays, endowment has been hot issue, Internet era how to support parents, how wisdom endowment, more everybody pays close attention to.
Summary of the invention
The object of the present invention is to provide the method and system of wisdom endowment industry service management, its effectively integrate communication network,The technological means such as intelligent call, internet, realizes house, medical treatment, serves, spends a holiday, travels, the product such as education is comprehensiveIn conjunction with, taking informationization, Intelligent Service platform as support, effectively integrate social resources, government's resource, information resources, buildVertical perfect endowment industry service system. Being conducive to carry forward society respects the aged people and likes old social morality; Can make more old man's peaces enjoyIn old age, obtain the enjoyment of life in old age; Can alleviate the elderly children's life stress and the living burden of giving presents to one's elders old man; HaveBe beneficial to and build a harmonious society, realize the inspirit culture prosperity of aged society; Allow old man, family members obtain the clothes of " within reach "Business ensures.
For achieving the above object, the invention provides following technical scheme:
Method and system for wisdom endowment industry service management, the method and system of utilizing wisdom endowment industry service to manageNest egg service industry provides comprehensive information resources service; The method and system of wisdom endowment industry service management are utilized interconnectedThe technological means such as net, large data, Internet of Things, cloud computing, by the integrated cloud of middleware interface call center, satellite fix pipeReason GPS, mobile base station orientation management LBS, geographical information management GIS, information communication interface management, speech synthesis systemTTS, security protection Power Management, intelligent terminal, civil administration endowment management. Wisdom endowment industry service comprises that family endowment service is flatPlatform, integrated learning service platform, the professional university platform of supporting parents, base for the benefit of the elderly management platform, endowment tourist service platform, oldThe formula of starting an undertaking age half work half support service platform, silver hair angel service platform, unified resource management platform, civil administration endowment management platform,E-commerce platform, financial service platform.
As the further scheme of the present invention: the method and system of described wisdom endowment industry service management, it is characterized in that,Described cloud call center, is taking 24 hours call centers as hinge, on the basis that abnormal data is reported to the police, Emergency Assistance respondsUpper, rely on the support of medical institutions at different levels, taking Community Doctor and health control team as core, integrate third party's community serviceResource, comprehensively provides the service such as health control and family endowment, benefits the user group of each age level, accomplishes to allow political affairsSave worry in mansion, old man is comfortable, children feel at ease. Described satellite fix management GPS is by location technology, old man position to be believedBreath catches, in the time that abnormal conditions appear in old man, capable of automatic alarm, and old man also can be by the intelligent terminal carrying simultaneouslyEquipment is independently sought help, and improves awareness of safety.
As the further scheme of the present invention: described mobile base station orientation management LBS is the mobile base station master by mobile phonePassive Positioning position. Described geographical information management GIS, refers to based on GIS platform and analyzes and apply old data;Described information communication interface management; Refer to the interaction of application note, micro-letter. Described speech synthesis system TTS, refers toUtilize speech synthesis technique that text is converted into voice, make user utilize telephone terminal just can listen to the information of text. DescribedSecurity protection Power Management, refer to video interlink, water power administration of energy conservation, intelligent patrol detection. Described intelligent terminal is intelligent handMachine terminal or wearable equipment etc. Described civil administration endowment management, is the docking civil administration large data message of supporting parents, medical insuranceInformation, retired pay etc.
As the further scheme of the present invention: the method and system of described wisdom endowment industry service management, it is characterized in that,Described family endowment service platform, be to house old man time and weather forecast, sound medication and medical time prompting, withAnd the information management of health that survey every day, calling for help information, medication information, main passive positioning information, living and diet informationFeed back to relatives, audio frequency and video rescue on-the-spot guidance, and silver hair angel carries out guidance and the monitoring of in-situ processing;
As the further scheme of the present invention: described integrated learning service platform, be comprise health care, remote diagnosis,Health data analysis, health care, personal safety, spirit are consoled nationality, online tourism etc. at interior video training course. Old manWith relatives, video communication and community forum etc. between friend;
As the further scheme of the present invention: described endowment specialty university platform is of serving professional for endowmentNursing for the aged, old service business management system are carried out in school; Described base for the benefit of the elderly management platform, be chain base for the benefit of the elderly orThe business management system in person home for destitute; Described endowment tourist service platform, be old man's nursing of travelling between base for the benefit of the elderly,Predetermined, the management such as pick;
As the further scheme of the present invention: described old-age group's foundation formula half work half is supported service platform, fair for health, butOld man free at home again, the thematic endowment center of starting an undertaking in old age, realizes the happy endowment of old man, and initiatively endowment, in conjunction with old manThe power of special social resources and the social starting new undertaking of participation, and under the background of combination " the most difficult employment season of university student ", canSo that old man is in starting new undertaking, helping group of college students, realizes old man and university student collective joint adventure, in helpingWhen university students' innovative undertaking, realize old man and be looked after properly in the old age, when subsidy family expenses, can realize the biography of self-skill, knowledgeHold. Such as healthy food farm, allow old man experience the retirement lives of farm's formula, realization is provided the elderly with opportunities to enjoy themselves; Old man's artistic working chamber,Continue to excite old man's creation inspiration, in keeping fit body and mind, for later age and children leave fine piece of writing; Old undertaking base,For the old man who has foundation demand, for it provides the service of broker's formula; Collaborative endowment, for example, have labour capacity and self-careThe old man of ability, can assist age larger, and the old man that living needs is looked after, therefrom obtains corresponding labour remuneration, to subtractThe daily life of self spending less.
As the further scheme of the present invention: described silver hair angel service platform is the personnel education in silver hair angel, clothesBusiness quality monitoring, for nursing staff's job rating evaluation and administration; Described unified resource management platform is that cloud is flatAfter platform basic database builds up, more than 60 years old old man's medical information, the building-up work of electronic health record. And national citizenThe file administration of basic medical information, human bank and electronic health record. Described civil administration endowment management platform is national civil administrationThe construction of portion's chain of command or access. Described electronic emporium management platform, through national correlation department certification,Purely effectively always want commodity transaction (buy on behalf, order, purchase by group etc.). Described financial service platform is old man's guarantorDanger, investment, financing consulting and management.
Compared with prior art, the invention has the beneficial effects as follows:
The present invention adopts cloud computing, large data, Internet of Things and development of Mobile Internet technology, combines closely with endowment industry service,Existing technical bottleneck, the while has greatly been improved the mode of endowment industry service industry, has filled up wisdom endowment industry service fieldBlank. Further promote the information-based Application effect of endowment industry service, taking informationization, Intelligent Service platform as support,Effectively integrate social resources, government's resource, information resources, the endowment industry service system of Erecting and improving. Wisdom endowment industryService is conducive to carry forward society and respects the aged people and like old social morality; Can make more old men enjoy one's declining years, obtain the pleasure of life in old ageInterest; Can alleviate the elderly children's life stress and the living burden of giving presents to one's elders old man; Be conducive to build a harmonious society, realizeThe inspirit culture prosperity of aged society; Allow old man, family members obtain the service guarantee of " within reach ".
In order to be easier to understand the present invention, please refer to the description of accompanying drawing.
Brief description of the drawings
Fig. 1 is the method and system schematic diagram of wisdom endowment industry service provided by the invention management.
Detailed description of the invention
Below in conjunction with the embodiment of the present invention, the technical scheme in the embodiment of the present invention is clearly and completely described, aobviousSo, described embodiment is only the present invention's part embodiment, instead of whole embodiment. Based in the present inventionEmbodiment, those of ordinary skill in the art are not making the every other embodiment obtaining under creative work prerequisite, allBelong to the scope of protection of the invention.
Embodiment 1, the implementation of the method and system of wisdom endowment industry service management in the embodiment of the present invention:
In the embodiment of the present invention, the method and system of a kind of wisdom endowment industry service management, utilize wisdom endowment industry serviceThe method and system nest egg service industry of management provides comprehensive information resources service; The side of wisdom endowment industry service managementMethod and system are utilized the technological means such as internet, large data, Internet of Things, cloud computing, call out by the integrated cloud of middleware interfaceCenter, satellite fix management GPS, mobile base station orientation management LBS, geographical information management GIS, information communication interface management,Speech synthesis system TTS, security protection Power Management, intelligent terminal, civil administration endowment management. Wisdom endowment industry service comprises residenceFamily endowment service platform, integrated learning service platform, the professional university platform of supporting parents, base for the benefit of the elderly management platform, endowment tourismService platform, aged foundation formula half work half are supported service platform, silver hair angel service platform, unified resource management platform, civil administrationEndowment management platform, e-commerce platform, financial service platform.
Refer to Fig. 1, the method and system of described wisdom endowment industry service management, is characterized in that, described cloud is exhaledCrying center, is taking 24 hours call centers as hinge, on the basis that abnormal data is reported to the police, Emergency Assistance responds, relies on eachThe support of level medical institutions, taking Community Doctor and health control team as core, integrates third party's community service resource, Quan FangPosition provides the service such as health control and family endowment, benefits the user group of each age level, accomplishes to allow government save worry, alwaysPeople is comfortable, children feel at ease. Described satellite fix management GPS, catches old man's positional information by location technology,In the time that abnormal conditions appear in old man, capable of automatic alarm, old man also can be undertaken independently by the intelligent terminal carrying simultaneouslySeek help, improve awareness of safety.
Refer to Fig. 1, described mobile base station orientation management LBS, just in place by the mobile base station main Passive Positioning institute of mobile phonePut. Described geographical information management GIS is analysis and the application based on the old data of GIS platform application; Described informationCommunication interface management; Refer to the interaction of application note, micro-letter. Described speech synthesis system TTS, refers to and utilizes voice to closeText is converted into voice by one-tenth technology, makes user utilize telephone terminal just can listen to the information of text. Described security protection power consumptionManagement, refers to video interlink, water power administration of energy conservation, intelligent patrol detection. Described intelligent terminal, be intelligent mobile phone terminal orWearable equipment etc. Described civil administration endowment management, is the docking civil administration large data message of supporting parents, medical insurance information, retirementGold etc.
Refer to Fig. 1, the method and system of described wisdom endowment industry service management, is characterized in that described houseEndowment service platform, is to house old man time and weather forecast, sound medication and medical time prompting and surveys every dayThe information management of health, calling for help information, medication information, main passive positioning information, living and diet information feed back to relatives,Audio frequency and video rescue on-the-spot guidance, and silver hair angel carries out guidance and the monitoring of in-situ processing;
Refer to Fig. 1, described integrated learning service platform, be comprise health care, remote diagnosis, health data analysis,Health care, personal safety, spirit are consoled nationality, online tourism etc. at interior video training course. Old man and relatives, friend itBetween video link up and community forum etc.; Described endowment specialty university platform is of serving professional for endowmentNursing for the aged, old service business management system are carried out in school; Described base for the benefit of the elderly management platform, be chain base for the benefit of the elderly orThe business management system in person home for destitute; Described endowment tourist service platform, be old man's nursing of travelling between base for the benefit of the elderly,Predetermined, the management such as pick;
Refer to Fig. 1, described old-age group's foundation formula half work half is supported service platform, fair for health, but free at homeOld man, the thematic endowment center of starting an undertaking in old age, realizes the happy endowment of old man, and initiatively endowment, in conjunction with the special society's money of old manThe power of source and the social starting new undertaking of participation, and under the background of combination " the most difficult employment season of university student ", can make old man twoWhen inferior foundation, helping group of college students, realizes old man and university student collective joint adventure, in helping university students' innovative undertakingMeanwhile, realize old man and be looked after properly in the old age, when subsidy family expenses, can realize the succession of self-skill, knowledge. Such as healthFood farm, allows old man experience the retirement lives of farm's formula, and realization is provided the elderly with opportunities to enjoy themselves; Old man's artistic working chamber, continues to excite oldPeople's creation inspiration, in keeping fit body and mind, for later age and children leave fine piece of writing; Old undertaking base, for there being foundationThe old man of demand, for it provides the service of broker's formula; Collaborative is supported parents, for example, have the old man of labour capacity and self-care ability,Can assist age larger, the old man that living needs is looked after, therefrom obtains corresponding labour remuneration, to reduce the daily of selfLife spending.
Refer to Fig. 1, described silver hair angel service platform, is the personnel education in silver hair angel, quality of service monitor,For nursing staff's job rating evaluation and administration; Described unified resource management platform is cloud platform base databaseAfter building up, more than 60 years old old man's medical information, the building-up work of electronic health record. And national citizen's basic medical information,The file administration of human bank and electronic health record.
Refer to Fig. 1, described civil administration endowment management platform, is construction or the access of national Ministry of Civil Affairs chain of command.Described electronic emporium management platform, through national correlation department certification, pure effectively always want commodity transaction (buy on behalf,Order, purchase by group etc.). Described financial service platform is old man's insurance, investment, financing consulting and management.
The present invention has solved wisdom endowment industry service problem effectively, has greatly improved the mode of endowment industry service industry,Fill up the blank in wisdom endowment industry service field, be conducive to carry forward society and respect the aged people and like old social morality; Can make moreOld man enjoys one's declining years, and obtains the enjoyment of life in old age; Can alleviate the elderly children's life stress and the life of giving presents to one's elders old manBurden; Be conducive to build a harmonious society, realize the inspirit culture prosperity of aged society; Allow old man, family members obtain that " tentacle canAnd " service guarantee.
To those skilled in the art, obviously the invention is not restricted to the details of above-mentioned example embodiment, and do not carrying on the backIn the situation of spirit of the present invention or essential characteristic, can realize the present invention with other concrete form. Therefore, no matter fromWhich point, all should regard embodiment as exemplary, and be nonrestrictive, scope of the present invention is by appended powerProfit requires instead of above-mentioned explanation limits, and is therefore intended to drop on all in the implication that is equal to important document of claim and scopeChange and include in the present invention.
In addition although should be appreciated that this description is described according to embodiment, be not that each embodiment only comprises,A technical scheme independently, this narrating mode of description is only for clarity sake, those skilled in the art should be byDescription is done as a whole, and the technical scheme in each embodiment also can be through appropriately combined, and forming those skilled in the art canWith other embodiments of understanding.

Claims (5)

1. method and system for wisdom endowment industry service management, utilize the method and system nest egg service industry of wisdom endowment industry service management that comprehensive information resources service is provided; The method and system of wisdom endowment industry service management are utilized the technological means such as internet, large data, Internet of Things, cloud computing, by the integrated cloud of middleware interface call center, satellite fix management GPS, mobile base station orientation management LBS, geographical information management GIS, information communication interface management, speech synthesis system TTS, security protection Power Management, intelligent terminal, civil administration endowment management. Wisdom endowment industry service comprises family endowment service platform, integrated learning service platform, the professional university platform of supporting parents, base for the benefit of the elderly management platform, endowment tourist service platform, aged foundation formula half work half are supported service platform, silver hair angel service platform, unified resource management platform, civil administration endowment management platform, e-commerce platform, financial service platform. The method and system of wisdom endowment industry service management, taking informationization, Intelligent Service platform as support, effectively integrate social resources, government's resource, information resources, the endowment industry service system of Erecting and improving. Being conducive to carry forward society respects the aged people and likes old social morality; Can make more old men enjoy one's declining years, obtain the enjoyment of life in old age; Can alleviate the elderly children's life stress and the living burden of giving presents to one's elders old man; Be conducive to build a harmonious society, realize the inspirit culture prosperity of aged society; Allow old man, family members obtain the service guarantee of " within reach ".
2. the method and system of wisdom endowment industry service according to claim 1 management, it is characterized in that, described cloud call center, taking 24 hours call centers as hinge, on the basis that abnormal data is reported to the police, Emergency Assistance responds, rely on the support of medical institutions at different levels, taking Community Doctor and health control team as core, integrate third party's community service resource, comprehensively provide the service such as health control and family endowment, benefit the user group of each age level, accomplish to allow government save worry, old man is comfortable, children feel at ease.
Described satellite fix management GPS, catches old man's positional information by location technology, and in the time that abnormal conditions appear in old man, capable of automatic alarm, old man also can independently seek help by the intelligent terminal carrying simultaneously, improves awareness of safety.
Described mobile base station orientation management LBS, just by the main Passive Positioning position, mobile base station of intelligent mobile phone terminal.
Described geographical information management GIS, refers to based on GIS platform and analyzes and apply old data;
Described information communication interface management, refers to the interaction of application note, micro-letter.
Described speech synthesis system TTS, refers to and utilizes speech synthesis technique that text is converted into voice, makes user utilize telephone terminal just can listen to the information of text.
Described security protection Power Management, refers to video interlink, water power administration of energy conservation, intelligent patrol detection.
Described intelligent terminal, refers to intelligent mobile phone terminal or wearable equipment etc.
Described civil administration endowment management, is the docking civil administration large data message of supporting parents, medical insurance information, retired pay etc.
3. the method and system of wisdom endowment industry service according to claim 1 management, it is characterized in that, described family endowment service platform, it is the information management to house old man time and weather forecast, sound medication and medical time prompting and health that survey every day, calling for help information, medication information, main passive positioning information, living and diet information feed back to relatives, audio frequency and video rescue on-the-spot guidance, and silver hair angel carries out guidance and the monitoring of in-situ processing;
Described integrated learning service platform is to console the video training course nationality, online tourism etc. including health care, remote diagnosis, health data analysis, health care, personal safety, spirit. Old man and relatives, video communication and community forum etc. between friend;
Described endowment specialty university platform is to serve professional's school nursing for the aged, old service business management system for endowment;
Described base for the benefit of the elderly management platform is the business management system in chain base for the benefit of the elderly or home for destitute; Described endowment tourist service platform, is old man's nursing of travelling between base for the benefit of the elderly, predetermined, the management such as picks.
4. aged foundation formula half work according to claim 1 half is supported service platform, fair for health, but old man free at home, the thematic endowment center of starting an undertaking in old age, realize the happy endowment of old man, initiatively endowment, in conjunction with the power of the special social resources of old man and the social starting new undertaking of participation, and under the background of combination " the most difficult employment season of university student ", can make old man in starting new undertaking, helping group of college students, realize old man and university student collective joint adventure, in helping university students' innovative undertaking, realizing old man is looked after properly in the old age, when subsidy family expenses, can realize self-skill, the succession of knowledge.
5. silver hair angel service platform according to claim 1, is the personnel education in silver hair angel, and quality of service monitor, for nursing staff's job rating evaluation and administration;
Described unified resource management platform, is after cloud platform base database builds up, more than 60 years old old man's medical information, the building-up work of electronic health record. And the file administration of national citizen's basic medical information, human bank and electronic health record.
Described civil administration endowment management platform is construction or the access of national Ministry of Civil Affairs chain of command. Described electronic emporium management platform, through national correlation department certification, purely effectively wants commodity transaction (buy on behalf, order, purchase by group etc.) always.
Described financial service platform is old man's insurance, investment, financing consulting and management.
CN201510923872.XA 2015-12-15 2015-12-15 Intelligent old age nursing industry service management method and system Pending CN105608642A (en)

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CN111652590A (en) * 2020-06-08 2020-09-11 沈寅恪 Household intelligent old-age care service system
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CN112102930A (en) * 2020-02-10 2020-12-18 云池网络科技(上海)有限公司 Internet of things intelligent home-based old-age care large-screen information system
CN112183228A (en) * 2020-09-09 2021-01-05 青岛联合创智科技有限公司 Intelligent community endowment service system and method
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CN108898438A (en) * 2018-06-29 2018-11-27 万翼科技有限公司 Endowment transaction methods, device and computer readable storage medium
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CN109493007A (en) * 2018-11-16 2019-03-19 淄博博爱医院股份有限公司 A kind of doctor supports the information management system of combination
CN109685698A (en) * 2018-11-21 2019-04-26 王丽英 A method of population big data service system and platform construction are constructed based on 3S technology
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CN110276644A (en) * 2019-06-24 2019-09-24 重庆物联利浪科技有限公司 A kind of dynamic fusion method and apparatus of online service resource
CN110782379A (en) * 2019-11-04 2020-02-11 常州市小先信息技术有限公司 Smart home old-age care system scheme
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CN112102930A (en) * 2020-02-10 2020-12-18 云池网络科技(上海)有限公司 Internet of things intelligent home-based old-age care large-screen information system
CN111383151A (en) * 2020-03-06 2020-07-07 乐龄联盟(北京)老年产业科技有限公司 Endowment information comprehensive service system based on big data
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CN112183228A (en) * 2020-09-09 2021-01-05 青岛联合创智科技有限公司 Intelligent community endowment service system and method
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