CN105515618B - Near-field communication device and near-field communications system - Google Patents

Near-field communication device and near-field communications system Download PDF

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Publication number
CN105515618B
CN105515618B CN201610089881.8A CN201610089881A CN105515618B CN 105515618 B CN105515618 B CN 105515618B CN 201610089881 A CN201610089881 A CN 201610089881A CN 105515618 B CN105515618 B CN 105515618B
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CN
China
Prior art keywords
communication
module
service request
information
request
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CN201610089881.8A
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Chinese (zh)
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CN105515618A (en
Inventor
郭锡超
古秀萍
张志超
和文锋
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中国工商银行股份有限公司
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Priority to CN201610089881.8A priority Critical patent/CN105515618B/en
Publication of CN105515618A publication Critical patent/CN105515618A/en
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Publication of CN105515618B publication Critical patent/CN105515618B/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04BTRANSMISSION
    • H04B5/00Near-field transmission systems, e.g. inductive loop type
    • H04B5/0025Near field system adaptations
    • H04B5/0031Near field system adaptations for data transfer
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04BTRANSMISSION
    • H04B5/00Near-field transmission systems, e.g. inductive loop type
    • H04B5/02Near-field transmission systems, e.g. inductive loop type using transceiver

Abstract

The present invention provides near-field communication device and near-field communications system, near-field communication device includes: wearable carrier and information communication device, wearable carrier is used for fix information communication apparatus, and information communication device includes control module, nformation alert module, message output module, wireless communication module and MIM message input module;The interaction request that the service request and other near-field communication devices that control module is issued by wireless communication module receiver terminal device issue, output driving is instructed to nformation alert module and message output module, sends response message to corresponding terminal installation or near-field communication device by wireless communication module.The present invention can facilitate staff to carry, the service request of client is received in real time, make efficiently to carry out information interaction in time near field range between staff and client and staff, effectively improve the information communication ability in place, promotes affairs and handle efficiency.

Description

Near-field communication device and near-field communications system

Technical field

The present invention relates to Near-field Data process field more particularly to a kind of near-field communication devices and near-field communications system.

Background technique

In real life, there is the scene for much needing information exchange, such as bank outlets, hospital, restaurant place, Bank outlets, client need to call lobby manager in bank self-help equipment transacting business and assist, and lobby manager further calls reason Wealth room customer manager assists, or notice high-low cabinet teller assist business.In hospital, mutually calling is assisted between doctor and nurse It helps.At the restaurant, placing an order between waiter and cook interacts assistance.Under these scenes, it is common practice that directly loud calling Or intercom is used, but this mode is handled and had following defects that

1, lack timely call-reminding, directly call or be easy with the mode of intercom interaction in environment, geographical location etc. There is restriction or reducing effect under factor.

2, efficiently and effectively information interactive device, interactive mode commonly used in the prior art be easy to cause information data to shortage It is chaotic even lose, to influence interactive effect.

3, there may be potential danger, and such as during bank outlets' self-service equipment transacting business, client will look in person The lobby manager of bank outlets is then easy to appear safety problem but if self-aided terminal is left in lobby manager midway.

4, extend transaction time, efficiency is bad.

Summary of the invention

The present invention provides a kind of near-field communication device, when for solving client's transacting business in the prior art or request service Lack efficient communication information data processing and channel, lacks efficiently and effectively information exchange between staff, so as to cause The problems such as staff's working efficiency is low, client is discontented with service response speed.

In order to solve the above technical problem, the present invention provides a kind of near-field communication devices, wherein the device includes: that can wear Carrier and information communication device are worn, the wearable carrier is for fixing the information communication device, the information communication device Including control module, nformation alert module, message output module, wireless communication module and MIM message input module.The control mould The interaction that the service request and other near-field communication devices that block is issued by the wireless communication module receiver terminal device issue Request, output driving are instructed to the nformation alert module and the message output module, are sent out by the wireless communication module Send response message to corresponding terminal installation or near-field communication device.The nformation alert module connects the control module, uses In output prompt information.The message output module connects the control module, asks for exporting service request information and interaction Seek information.The MIM message input module connects the control module, for obtaining response message.

The present invention separately provides a kind of near-field communications system, wherein the system includes at least a terminal installation, information processing apparatus It sets and at least two near-field communication devices.The terminal installation is for sending service request to the information processing unit.It is described Information processing unit is used to forward service request and the interaction request of other near-field communication devices sending to corresponding near-field communication Device, transmitted response information to corresponding terminal installation or near-field communication device.The near-field communication device includes wearable load Body and information communication device, for fixing the information communication device, the information communication device includes the wearable carrier Control module, nformation alert module, message output module, the first wireless communication module and MIM message input module.The control mould Block receives the service request of information processing unit forwarding by first wireless communication module and interaction request, output driving refer to It enables to the nformation alert module and the message output module, response message is sent extremely by first wireless communication module Information processing unit.The nformation alert module connects the control module, for exporting prompt information.The information exports mould Block connects the control module, for exporting service request information and interaction request message.The MIM message input module connects institute Control module is stated, for obtaining response message.

Near-field communication device provided by the invention facilitates staff to carry, and can receive the service request of client in real time Interaction request between staff timely responds to the request of client and the demand of staff.Near field provided by the invention Communication system can make between staff and client and between staff and staff it is quick in time near field range Carry out information interaction, effectively improve the information communication ability in place, promote affairs and handle efficiency.

Detailed description of the invention

In order to illustrate the technical solution of the embodiments of the present invention more clearly, will make below to attached drawing needed for embodiment simple Ground introduction, it should be apparent that, drawings in the following description are only some embodiments of the invention, for ordinary skill For personnel, without creative efforts, it is also possible to obtain other drawings based on these drawings.

Fig. 1 is the structure chart of the near-field communication device of one embodiment of the invention;

Fig. 2 a~2c is the automatic curling schematic diagram of the wearable wrist strap of near-field communication device of one embodiment of the invention;

Fig. 3 is that the plane of the near-field communication device of one embodiment of the invention constitutes figure;

Fig. 4 is that the plane of the near-field communication device of another embodiment of the present invention constitutes figure;

Fig. 5 is the physical make-up figure of the near-field communication device of one embodiment of the invention;

Fig. 6 is the structure chart of the near-field communications system of another embodiment of the present invention;

Fig. 7 is the structure chart of the information processing unit of one embodiment of the invention;

Fig. 8 is one embodiment of the invention near-field communications system message processing flow figure;

Fig. 9 is the near-field communications system message processing flow figure of yet another embodiment of the invention.

Specific embodiment

In order to keep technical characterstic and effect of the invention more obvious, technical solution of the present invention is done with reference to the accompanying drawing It further illustrates, the specific example that the present invention can also have other different is illustrated or implements, anyone skilled in the art The equivalents done within the scope of the claims belong to protection category of the invention.

It should be noted that connection can be realized by way of wired connection between each device internal module or unit.

As shown in Figure 1, the near-field communication device of one embodiment of the invention includes, wearable carrier 12 0 and information communication are set Standby 110, the wearable carrier is for fixing the information communication device.In the present embodiment, wearable carrier 12 0 is a watch Band is mainly used for being worn in the wrist of user, which is made of silica gel material, includes sheet metal, can random crinkle, only It needs gently one to clap and can tightly be tightly placed on hand, it is user-friendly, it is not necessarily to adjustment watchband, is adapted to the people of different size wrist Group wears.Fig. 2 a show the watch band straightened condition of near-field communication device, and Fig. 2 b is that the watch band of near-field communication device is initial Crinkle state, Fig. 2 c are that near-field communication device is crinkle state, are put at wrist when near-field communication device, watch band can surround The automatic crinkle of wrist.

In other embodiments of the invention, wearable carrier can be also neck ring, be worn on front, carry convenient for user.This hair The side that connection relationship in bright embodiment between wearable carrier and information communication device can be fixed by clamping, stickup or screw Formula realizes that the present invention does not limit this.

Information communication device is the core component of near-field communication device, is mainly used for the reception, output and prompt of information, such as Shown in Fig. 3, the information communication device includes control module 11, nformation alert module 12, message output module 13, wireless telecommunications Module 14 and MIM message input module 15.The control module 11 passes through the service that 14 receiver terminal device of wireless communication module issues The interaction request that request and other near-field communication devices issue, output driving are instructed to the nformation alert module 12 and the letter Cease output module 13.The nformation alert module 12 connects the control module 11, for exporting prompt information.The information is defeated Module 13 connects the control module 11 out, for exporting service request information and interaction request message.The information input mould Block 15 connects the control module 11, for obtaining response message.

It should be noted that above-mentioned wireless communication module can be WIFI module, MIM message input module is also used to send friendship Mutually request is to other near-field communication devices, by control module control MIM message input module starting.The service request of terminal installation is extremely It less include: the information such as terminal device number, name, service request type, the service request content of requesting service people.Service request Type and service request content are different according to occasion applied by terminal installation and the specific affairs of required processing, and the present invention is not Limit specific service request type and service request content.Wireless communication module can be such that information communication device and wireless network connects It connects, realizes the information exchange of near-field communication device and terminal installation.Control module exports control instruction according to service request information To other units of near field communication module.Control module is a hardware circuit, particular hardware electricity of the present invention to the control module Road with no restrictions, as long as can activation bit cue module, message output module and wireless communication module normal work belong to Protection scope of the present invention.

Further, after the wearer of near-field communication device obtains service request information by message output module, according to The particular content of service request, the wearer of near-field communication device reach in time at service request people, or pass through information input mould Block feedback response information is to service request people.For example, client sends business consultation request, hall's warp on the self-aided terminal of bank The near-field communication device that reason is worn receives business consultation request, and the information that lobby manager exports according to message output module is quasi- The position of true location client, reaches customers' place in time, provides personal counseling services for client, or, pass through near-field communication device On MIM message input module, will answer client consulting content be sent to terminal device.

Information communication device provided by the invention can bring new experience to client, realize between client and attendant Automatic calling, is not necessarily to client's active search services personnel, greatly improves the efficiency that customer self-service is handled, and promotes Service Quality Amount.In addition to this, the present invention improves effective interaction capabilities of information communication device wearer, improves working efficiency.

Specifically, as shown in Figure 4, Figure 5, Fig. 4 is that the plane of the near-field communication device of another embodiment of the present invention is constituted Figure, Fig. 5 are the physical make-up figure of the near-field communication device of one embodiment of the invention.MIM message input module include key 151 and/or Audio input unit 152.Audio input unit is mini microphone, for sending speech to terminal installation.Key is common Number or number+alphabet key, for responding service request, input response results are sent to terminal installation.

Nformation alert module includes signal display unit 122 and/or vibrator unit 121, wherein signal display unit is Signal Monitor includes light emitting diode, and the service request that can be sent according to the terminal installation is different, shows different face Color, providing user's perception has information arrival.For in bank's transacting business, client selects business handling to take on the terminal device Business request, diode displaying blue select business consultation service request, diode displaying green, selection call clothes Business request, diode displaying is red, and near-field communication device wearer can determine whether out according to diode displaying color Service request needed for client.Vibrator unit is vibration motor, and acceptable signal automatic vibration, providing user's perception has information It reaches.

Message output module includes screen display unit 132 and/or audio output unit 131, wherein screen display unit For liquid crystal display, it is preferred that 5 × 10 Chinese character informations of display can be accommodated.Audio output unit is miniature Megaphone, for broadcasting Put the voice in service request.Near-field communication device wearer according to liquid crystal display show in perhaps miniature Megaphone broadcast Service needed for the voice put is accurately obtained client, further responsive to the service request of user.

In one embodiment of the invention, the information communication device further includes power supply power supply unit 16, is the information communication Equipment work provides power supply, wherein power supply power supply unit is the power supply units such as button cell or miniature lithium battery.

One embodiment of the invention provides a kind of near-field communications system, applied to site, dining room, hospital or other need to carry out The efficiency of customer self-service transacting business can be improved in interactive place, realizes the information exchange between near-field communication device wearer, Improve information assists ability and working efficiency.Specifically, as shown in fig. 6, it includes an at least terminal that communication system, which includes: the system, Device (31~34), information processing unit 200 and at least two near-field communication devices 100.

The terminal installation is for sending service request to the information processing unit;The information processing unit is for turning The interaction request of service request and the transmission of other near-field communication devices is sent out to corresponding near-field communication device, transmitted response information is extremely Corresponding terminal installation or near-field communication device.The near-field communication device includes wearable carrier and information communication device, institute Wearable carrier is stated for fixing the information communication device, the information communication device includes control module, information alert mould Block, message output module, the first wireless communication module and MIM message input module.The control module passes through first channel radio News module receives the service request of information processing unit forwarding and interaction request, output driving are instructed to the nformation alert module And the message output module, response message is sent to information processing unit by first wireless communication module.The letter It ceases cue module and connects the control module, for exporting prompt information;The message output module connects the control module, For exporting service request information and interaction request message;The MIM message input module connects the control module, for obtaining Response message.

In the present embodiment, the first wireless communication module is WIFI module, and above-mentioned terminal installation includes but is not limited to that service is set Standby 31, self-service device 32, hand-held tablet device 34 and other smart machines 33.

In one embodiment of the invention, as shown in fig. 7, information processing unit includes: main control module 21, service request distribution mould Block 23 and the second wireless communication module 22.The main control module 21 receives the terminal by second wireless communication module 22 The service request of device sending simultaneously forwards it to corresponding near-field communication device, receives the friendship that the near-field communication device issues Mutually request and forward it to the near-field communication device of selection.The service request distribution module 23 connects the main control module 21, the corresponding near-field communication device of service request is determined according to the service request that the terminal installation is sent.Preferably, described close Field communication device further includes working condition respond module, and the working condition for sending near-field communication device is distributed to the service request Module.The service request and/or the near-field communication device that the service request distribution module is sent according to the terminal installation Working condition determine the corresponding near-field communication device of service request.

Specifically, above-mentioned second communication module is WIFI module, near-field communication device can choose online other near fields Communication device is communicated, and interaction request message includes at least: wearer name, work number etc..The service that terminal installation is sent Solicited message is sent in the form of service request information packet, and service request information packet includes at least: customer name, client Number, Consumer Role, customer grade, terminal installation ID, service request type and service data etc..Service request distribution module Including message queue's processing module and intelligent Choosing module.Message queue's processing module provides the queue row of service request information packet Team's processing, service request information packet the functions such as priority processing.Intelligent Choosing module, which is provided in site, can carry out message communication Teller's selecting function, the module is according to rules such as user gradation, user role, User Status (whether online), customer grades Algorithm intelligently selects service available attendant and is sent to it service request information.The rule-based algorithm includes at least Attendant is screened in the staff of working, according to the role of staff and permission screening attendant, according to work The busy degree of personnel come screen attendant, the attendant that different stage is screened according to customer grade etc..

In the present embodiment, information processing unit further includes audio processing modules 24, connects the main control module, asks to service Ask and interaction request in voice messaging carry out compression processing, be converted to the audio files such as identifiable mp3, wav, return again to mesh Mark near-field communication device.

Specifically, the nformation alert module of near-field communication device includes signal display unit and/or vibrator unit, In, signal display unit is light emitting diode or liquid crystal display (LCD, Liquid Crystal Display), according to described The service request that terminal installation is sent is different, shows different colours, and providing user's perception has information arrival.To handle industry in bank For business, client selects business handling service request, diode displaying blue, if selection business consultation on the terminal device Service request, diode displaying green, if selection session services request, diode displaying is red, can be according to reality The display color of situation setting light emitting diode.Vibrator unit is vibration motor, and acceptable signal automatic vibration provides user Perception has information arrival.

Message output module includes screen display unit and/or audio output unit, wherein screen display unit is liquid crystal Display screen, it is preferred that 5 × 10 Chinese character informations of display can be accommodated.Audio output unit is miniature Megaphone, for the service of playing Voice in request.

Further, the information communication device further includes power supply power supply unit, is worked for the information communication device There is provided power supply, wherein power supply power supply unit is the power supply units such as button cell or miniature lithium battery.

Below with two specific embodiments illustrate information exchange between near-field communication device wearer and terminal installation with Interaction between near-field communication device.

First specific embodiment:

By taking calling is assisted between bank outlets high-low cabinet teller and lobby manager as an example, illustrate between near-field communication device Interactive process, wherein high-low cabinet teller and lobby manager wear near-field communication device provided by the invention.Referring to Fig. 8, tool Body process are as follows:

Step 301: height teller inputs voice, while screen by the audio input unit on pressing near-field communication device Display unit shows the lobby manager's inventory that can be conversed, and teller selects the lobby manager of call.

Step 302: high-low cabinet teller is asked call by wireless network using the wireless communication module of near-field communication device It asks and is sent to information processing unit, information processing unit fills the near-field communication of call request data forwarding to target lobby manager It sets.Wherein, call request data are generated by control module, and including at least teller's name, teller number, information type, (inside is logical Words), the information such as the information content (real time phone call request).

Step 303: the near-field communication device of lobby manager is by wireless communication module real-time reception call request data, together When control module triggering vibrator unit vibration, signal display unit dodge green light (representing INCOM intercom class), to wear near field The lobby manager of communication device can perceive at once.

Step 304: in the near-field communication device control screen display unit real-time display call request data of lobby manager Content, message content described here include at least teller's name, type of message (INCOM intercom), message content (real time phone call Request) etc. information.

Both step 305: lobby manager presses audio playing unit, and confirmation carries out real time phone call with high-low cabinet teller, then Between near-field communication device establish voice connection in real time, realize that high-low cabinet teller and lobby manager carry out actual conversation.

The present embodiment can allow timely information interaction between height teller and lobby manager in bank outlets, improve in site Information assists ability, improve working efficiency.Communication between high-low cabinet teller and between lobby manager is specific referring to first Embodiment, details are not described herein again.

Second specific embodiment:

It handles consultation service on the self-service device of bank outlets by client separately below and comes for carrying out business processing Illustrate above-mentioned function, please refers to shown in Fig. 9.

Client seeks advice from self-service device transacting business:

Step S900: client logs in self-service device transacting business, can choose business consultation service, also can choose business Handle service.

Step S901: client on self-service device business or function lead to the problem of, want to seek to seek advice from or help, selection from It helps the business consultation call button in equipment, issues business consultation and seek help request.

Step S902: self-service device generates business consultation packet in real time, includes at least customer name, customer ID, client The information such as grade, business consultation classification, business consultation content, device id.Packet is sent to by self-service device by wireless network Information processing unit.

Step S903: information processing unit real-time reception business consultation packet, intelligently picked out according to rule-based algorithm to The lobby manager or teller of service, and business consultation packet is sent by the near-field communication device that wireless network is worn to it. Rule-based algorithm is referring specifically to previous embodiment.

Step S904: the near-field communication device of the lobby manager or teller that pick out receive industry by wireless communication module Business advisory message packet, unpacks to business consultation message package in real time and proposes information element, including customer name, device id, message The information such as type (business consultation), message content (business consultation content).

Step S905: while the control module of the near-field communication device of the lobby manager or teller picked out triggers vibrator Unit vibration and signal display unit dodge blue light (representing the assistance of business consultation class), so that the hall of wearing information processing unit passes through Reason or teller can perceive at once.

Step S906: the near-field communication device of the lobby manager or teller that pick out control screen display unit real-time display Message content, including at least customer name, customer grade, device id, type of message (business consultation), message content, (business is consulted Ask content) etc. information.

Step S907: lobby manager or teller's confirmation message, and visitor is positioned according to the accurate information in screen display unit Family and self-service device position reach customers' place in time and provide personal counseling services.Or voice is replied by sending business consultation Mode answers customer issue.

It, must site lobby manager or teller's authorization in business processing if client selects business processing on self-service device Confirmation needs that lobby manager or teller is notified to provide license confirmation.Such as: client does " wholesale is transferred accounts " function on self-service device Can, it is required according to pertinent regulation system, is more than the transferred account service of certain amount of money (wholesale), bank cashier is needed to network client It verifies, identity validation, while doing license confirmation.

Step S908: client selects business handling, when client completes information solicitation, click " next step " on self-service device Button, self-service device judge automatically whether the business needs site lobby manager or teller to authorize.

Step S909: if self-service device judging result is not need to authorize, client can continue next step process, if self-service Equipment judging result is to need to authorize, then automatically generates service authorization packet, includes at least customer name, customer ID, client Packet is sent to by the information such as grade, service authorization classification, service authorization content, device id, self-service device by wireless network Information processing unit.

Step S910: it after information processing unit real-time reception business information packet, is intelligently picked out according to rule-based algorithm wait take The lobby manager or teller of business, and will be at packets to corresponding lobby manager or the information of teller's wearing by wireless network Manage device.

Step S911: the near-field communication device that the lobby manager picked out or teller wear is received by wireless communication module To message package, information element is unpacked and proposed to message package in real time, including (business is awarded for customer name, device id, type of message Power), the information such as message content (service authorization content).

Step S912: while the control module triggering vibrator unit vibration and signal display unit sudden strain of a muscle of near-field communication device Feux rouges (represents the assistance of service authorization class), so that the lobby manager of wearing information processing unit or teller can perceive at once.

Step S913: near-field communication device controls screen display unit real-time display message content, includes at least client's surname The information such as name, customer grade, device id, type of message (service authorization), message content (service authorization content).

Step S914: lobby manager or teller's confirmation message, and visitor is positioned according to the accurate information in screen display unit Family and self-service device position reach customers' place in time, and do online checking client identity document using hand-held tablet device, award Weigh confirmation processing.Or the authorization requests of self-service device transmission are responded by way of key-press input authorization message.

The present embodiment can bring new service experience to client, pass through the setting energy of terminal installation and near-field communication device It enough realizes the automatic calling between client and attendant, is not necessarily to client's active search services personnel, greatly improve client certainly The dynamic efficiency for handling affairs.

Interactive process between other terminal installations of the invention and near field communication module is referring to self-service device and near-field communication Communication between module, details are not described herein again.

In addition to this, the verbal system that client also may be selected on self-auxiliary device sends call request to information processing unit, Information processing unit handles communicating request information, is distributed to corresponding near-field communication device, teller or hall's warp Reason listens to the voice in call request, sends voice messaging to information processing unit, information processing unit mentions voice messaging packet Self-help terminal equipment ID is taken, voice messaging is sent on corresponding self-aided terminal, for listening to near-field communication dress according to prompt Set the voice of transmission.

The present invention utilizes wireless network communication and Audiotechnica, is able to use family near field range, efficiently complete in time At the information interaction between user, the problem on obstacle that user-user information is linked up is solved.

Present invention utilizes wireless network communication technology and Audiotechnicas, provide near-field communication device and near-field communication system The problem of system, solves client and attendant, and the timely message between attendant and attendant is linked up.It is current with site Common communication way is compared, and apparatus of the present invention have following several respects effect and advantage:

1, device through the invention brings new service experience for client, realize between client and site teller from Dynamic calling actively searches lobby manager without client, greatly improves the efficiency that customer self-service is handled, promotes service quality.

2, device through the invention, realizes a kind of convenient and fast site Near-field Data processing method, can allow high in site Timely messaging interaction between lowboy person, lobby manager improves the information assists ability in site, improves work disposal efficiency.

3, using the Message Processing of apparatus of the present invention the characteristics of, the extension of business function on self-service device can be supported.Example If original is only capable of " wholesale is transferred accounts " business done on sales counter, it can be placed on self-service device and realize, be realized in conjunction with apparatus of the present invention Authorize service message real-time informing.

The above is only used to illustrate the technical scheme of the present invention, any those of ordinary skill in the art can without prejudice to Under spirit and scope of the invention, modifications and changes are made to the above embodiments.Therefore, the scope of the present invention should regard Subject to scope of the claims.

Claims (11)

1. a kind of near-field communication device, which is characterized in that the near-field communication device includes: that wearable carrier and information communication are set Standby, the wearable carrier includes working condition response mould for fixing the information communication device, the information communication device Block, control module, nformation alert module, message output module, wireless communication module and MIM message input module;
The working condition respond module connects the control module, for sending the working condition of near-field communication device to information Processing unit;
The control module receives the service request and interaction request of information processing unit forwarding by the wireless communication module, Wherein, information processing unit forwarding service request and the process of interaction request include: the service request that receiver terminal device issues, Corresponding near-field communication device is determined according to the working condition of service request and near-field communication device, and service request is forwarded to this Corresponding near-field communication device receives the interaction request that near-field communication device issues and forwards it to the near-field communication dress of selection It sets;Output driving is instructed to the nformation alert module and the message output module, is sent by the wireless communication module Response message is to information processing unit, response message is sent to corresponding terminal installation or near field by information processing unit Communication device;
The nformation alert module connects the control module, for exporting prompt information;
The message output module connects the control module, for exporting service request information and interaction request message;
The MIM message input module connects the control module, for obtaining response message;
The nformation alert module is different according to the service request type that the terminal installation is sent, and exports different prompt letters Breath, wherein service request includes terminal device number, the name of request service people, service request type, service request content.
2. near-field communication device as described in claim 1, which is characterized in that the MIM message input module include key and/or Audio input unit.
3. near-field communication device as described in claim 1, which is characterized in that the wireless communication module is WIFI module.
4. near-field communication device as described in claim 1, which is characterized in that the nformation alert module includes that signal display is single Member and/or vibrator unit.
5. near-field communication device as claimed in claim 4, which is characterized in that the signal display unit is light emitting diode.
6. near-field communication device as described in claim 1, which is characterized in that wherein, the message output module includes screen Display unit and/or audio output unit.
7. a kind of near-field communications system, which is characterized in that the system includes an at least terminal installation, information processing unit and at least Two near-field communication devices;
The terminal installation is for sending service request to the information processing unit;
The interaction request that the information processing unit is used to that service request and other near-field communication devices to be forwarded to issue is to corresponding Near-field communication device, transmitted response information to corresponding terminal installation or near-field communication device;
The near-field communication device includes wearable carrier and information communication device, and the wearable carrier is for fixing the letter Cease communication apparatus, the information communication device includes that working condition respond module, control module, nformation alert module, information are defeated Module, the first wireless communication module and MIM message input module out;
The working condition respond module connects the control module, for sending the working condition of near-field communication device to information Processing unit;
The control module receives the service request and interaction of information processing unit forwarding by first wireless communication module Request, output driving are instructed to the nformation alert module and the message output module, pass through the first wireless telecommunications mould Block sends response message to information processing unit;
The nformation alert module connects the control module, for exporting prompt information;
The message output module connects the control module, for exporting service request information and interaction request message;
The MIM message input module connects the control module, for obtaining response message;
The nformation alert module is different according to the service request type that the terminal installation is sent, and exports different prompt letters Breath, wherein service request includes terminal device number, the name of request service people, service request type, service request content;
Wherein, information processing unit forwarding service request and the process of interaction request include: the service that receiver terminal device issues Request, determines corresponding near-field communication device according to the working condition of service request and near-field communication device, and service request is turned It is sent to the corresponding near-field communication device, receives the interaction request that near-field communication device issues and the near field for forwarding it to selection Communication device.
8. near-field communications system as claimed in claim 7, which is characterized in that the information processing unit include: main control module, Service request distribution module and the second wireless communication module;
The main control module by second wireless communication module receive service request that the terminal installation issues and by its It is forwarded to corresponding near-field communication device, receive the interaction request that the near-field communication device issues and forwards it to selection Near-field communication device;
The service request distribution module connects the main control module, according to service request and the working condition of near-field communication device Determine corresponding near-field communication device.
9. near-field communications system as claimed in claim 8, which is characterized in that first wireless communication module and described second Wireless communication module is WIFI module.
10. near-field communications system as claimed in claim 8, which is characterized in that the information processing unit further includes at audio Module is managed, the main control module is connected, compression processing is carried out to the voice messaging in service request and interaction request.
11. near-field communications system as claimed in claim 7, which is characterized in that the terminal installation includes self-service device, holds Tablet device, mobile phone, interactive demonstration equipment and service equipment.
CN201610089881.8A 2016-02-17 2016-02-17 Near-field communication device and near-field communications system CN105515618B (en)

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