CN105357240A - Remote assistance control method and device - Google Patents
Remote assistance control method and device Download PDFInfo
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- CN105357240A CN105357240A CN201410416526.8A CN201410416526A CN105357240A CN 105357240 A CN105357240 A CN 105357240A CN 201410416526 A CN201410416526 A CN 201410416526A CN 105357240 A CN105357240 A CN 105357240A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/04—Protocols specially adapted for terminals or networks with limited capabilities; specially adapted for terminal portability
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
- H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
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Abstract
The invention provides a remote assistance control method and device, wherein the method comprises the following steps: establishing connection between a control mobile terminal and a controlled mobile terminal; receiving screen display information carrying an assistance content sent by the controlled mobile terminal, and displaying the screen display information on a screen of the control mobile terminal; and sending an operation instruction for operating the screen display information displayed on the screen of the control mobile terminal to the controlled mobile terminal according to the assistance content, and remotely assisting the controlled mobile terminal by utilizing the operation instruction. By means of the invention, the problem that remote assistance cannot be carried out between the mobile terminals in the prior art can be solved; and thus, the effects of realizing remote assistance between the mobile terminals and improving the user experience are achieved.
Description
Technical field
The present invention relates to the communications field, in particular to a kind of control method and device of remote assistance.
Background technology
Current, the quantity of Android phone constantly increases with surprising rapidity.Especially mobile phone market at home, what Android phone was asked has nothing to be ashamed of is the maximum mobile phone of market share amount, nearly all cellphone subscriber's staff one.Why so welcome Android phone is, and its major reason is the smart mobile phone of Android phone as a new generation, has very powerful Android operation system.The source code of this operating system is developed completely, this operating system of use that all cell phone manufacturers can be free.Meanwhile, the Software Development Platform of this operating system is very outstanding, is convenient to the software that programmer develops oneself thereon, thus expedites the emergence of out a large amount of with the programmer of software development in android system, also therefore makes this operating system have huge software library.
For the cellphone subscriber of youth, use Android phone, just use a computer general seemingly, be free to configure the desktop, application, instrument, game, film etc. oneself liked.But for older user, but there is very large problem.Due to the operation that Android phone is too complicated, this part mobile phone colony is hung back to Android phone, thus the power experiencing this mobile phone that cannot be real.For this part crowd, they need to run into query or at need, someone can assist them to operate the mobile phone of oneself at every day use mobile phone, and then slowly could be familiar with the various operations of mobile phone gradually, experience the facility of Android phone and powerful.But cannot realize remote assistance between mobile terminal in the prior art, this problem can limit popularization and the development of Android phone to a certain extent.
For the problem can not carrying out remote assistance in prior art between mobile terminal, at present effective solution is not yet proposed.
Summary of the invention
The invention provides a kind of control method and device of remote assistance, at least to solve the problem can not carrying out remote assistance in correlation technique between mobile terminal.
According to an aspect of the present invention, provide a kind of control method of remote assistance, comprising: control mobile terminal and set up the connection with controlled mobile terminal; Receive the screen display information carrying assistance content that described controlled mobile terminal sends, and described screen display information is presented on the screen of described control mobile terminal; According to described assistance content, the operational order operated the described screen display information be presented on the screen of described control mobile terminal is sent to described controlled mobile terminal, utilize described operational order to carry out remote assistance to described controlled mobile terminal.
Preferably, described control mobile terminal is set up and the connection of described controlled mobile terminal comprises: set up the passage for forwarding data between described controlled mobile terminal by server, comprising: to be connected with the reciprocity P2P between described controlled mobile terminal by described control mobile terminal and/or server message forward set up as lower channel one of at least: protocol instructions data channel, real time screen image difference data channel, speech data passage.
Preferably, before described control mobile terminal sets up the connection with described controlled mobile terminal, also comprise: the call request of the described controlled mobile terminal that reception server sends; Judge whether the described controlled mobile terminal made a call is the terminal that described control mobile terminal remote assists in list; When judged result is for being, initiate the request of controlled mobile terminal described in remote assistance to described server.
Preferably, receive the screen display information carrying described assistance content that described controlled mobile terminal sends, and the screen described screen display information being presented at described control mobile terminal comprise: receive that described controlled mobile terminal sends carry described assistance content and the screen display information carried out after difference processing; The described screen display information received is carried out dissection process, and the described screen display information after resolving is presented on the screen of described control mobile terminal.
Preferably, described operational order comprises giving an order one of at least: voice operating instruction, the instruction of gesture touch control operation, button operation instruction.
According to a further aspect in the invention, provide a kind of control method of remote assistance, comprising: controlled mobile terminal is set up and the connection controlling mobile terminal; The screen display information of content is assisted to send to described control mobile terminal by carrying; Receive the operational order operated according to the screen display information of described assistance content to described controlled mobile terminal that described control mobile terminal sends; According to described operational order, described controlled mobile terminal is operated.
Preferably, described controlled mobile terminal is set up and the connection of described control mobile terminal comprises: set up the passage for forwarding data between described control mobile terminal by server, comprising: be connected by the reciprocity P2P between described controlled mobile terminal with described control mobile terminal and/or server message forward set up as lower channel one of at least: protocol instructions data channel, real time screen image difference data channel, speech data passage.
Preferably, described control mobile terminal is sent to comprise the described screen display information carrying described assistance content: to carry out difference processing to described screen display information; Described screen display information after carrying out difference processing is sent to described control mobile terminal.
Preferably, described operational order comprises giving an order one of at least: voice operating instruction, the instruction of gesture touch control operation, button operation instruction.
In accordance with a further aspect of the present invention, provide a kind of control device of remote assistance, be applied to control mobile terminal side, comprise: first sets up module, for setting up the connection with controlled mobile terminal; Display module, for receiving the screen display information carrying assistance content that described controlled mobile terminal sends, and is presented on the screen of described control mobile terminal by described screen display information; Assistance module, for according to described assistance content, the operational order operated the described screen display information be presented on the screen of described control mobile terminal is sent to described controlled mobile terminal, utilizes described operational order to carry out remote assistance to described controlled mobile terminal.
Preferably, described first sets up module comprises: first sets up unit, for being set up the passage for forwarding data between described controlled mobile terminal by server, comprising: to be connected with the reciprocity P2P between described controlled mobile terminal by described control mobile terminal and/or server message forward set up as lower channel one of at least: protocol instructions data channel, real time screen image difference data channel, speech data passage.
Preferably, the control device of described remote assistance also comprises: the first receiver module, for the call request of the described controlled mobile terminal that reception server sends; Judge module, for judging whether the described controlled mobile terminal made a call is the terminal that described control mobile terminal remote assists in list; Initiation module, for when the judged result of described judge module is for being, initiates the request of controlled mobile terminal described in remote assistance to described server.
Preferably, described display module comprises: receiving element, for receive that described controlled mobile terminal sends carry described assistance content and the screen display information carried out after difference processing; Display unit, for the described screen display information received is carried out dissection process, and is presented at the described screen display information after resolving on the screen of described control mobile terminal.
Preferably, described operational order comprises giving an order one of at least: voice operating instruction, the instruction of gesture touch control operation, button operation instruction.
According to another aspect of the invention, provide a kind of control device of remote assistance, be applied to controlled mobile terminal side, comprise: second sets up module, for the connection of setting up with control mobile terminal; Sending module, for assisting the screen display information of content to send to described control mobile terminal by carrying; Second receiver module, for receiving the operational order operated according to the screen display information of described assistance content to described controlled mobile terminal that described control mobile terminal sends; Operational module, for operating described controlled mobile terminal according to described operational order.
Preferably, described second sets up module comprises: second sets up unit, for being set up the passage for forwarding data between described control mobile terminal by server, comprising: be connected by the reciprocity P2P between described controlled mobile terminal with described control mobile terminal and/or server message forward set up as lower channel one of at least: protocol instructions data channel, real time screen image difference data channel, speech data passage.
Preferably, described sending module comprises: processing unit, for carrying out difference processing to described screen display information; Transmitting element, for sending to described control mobile terminal by the described screen display information after carrying out difference processing.
Preferably, described operational order comprises giving an order one of at least: voice operating instruction, the instruction of gesture touch control operation, button operation instruction.
By the present invention, adopt the connection controlling mobile terminal foundation and controlled mobile terminal; Receive the screen display information carrying assistance content that described controlled mobile terminal sends, and described screen display information is presented on the screen of described control mobile terminal; According to described assistance content, the operational order operated the described screen display information be presented on the screen of described mobile control terminal is sent to described controlled mobile terminal, described operational order is utilized to carry out remote assistance to described controlled mobile terminal, solve the problem can not carrying out remote assistance between the mobile terminal that exists in correlation technique, and then reach the remote assistance realized between mobile terminal, improve the effect of Consumer's Experience.
Accompanying drawing explanation
Accompanying drawing described herein is used to provide a further understanding of the present invention, and form a application's part, schematic description and description of the present invention, for explaining the present invention, does not form inappropriate limitation of the present invention.In the accompanying drawings:
Fig. 1 is the flow chart of the control method one according to the remote assistance of the embodiment of the present invention;
Fig. 2 is the flow chart of the control method two according to the remote assistance of the embodiment of the present invention;
Fig. 3 is the structured flowchart of the control device one according to the remote assistance of the embodiment of the present invention;
Fig. 4 is the first structured flowchart setting up module 32 in the control device one according to the remote assistance of the embodiment of the present invention;
Fig. 5 is the preferred structure block diagram of the control device one according to the remote assistance of the embodiment of the present invention;
Fig. 6 is the structured flowchart of display module 34 in the control device one according to the remote assistance of the embodiment of the present invention;
Fig. 7 is the structured flowchart of the control device two according to the remote assistance of the embodiment of the present invention;
Fig. 8 is the second structured flowchart setting up module 72 in the control device two according to the remote assistance of the embodiment of the present invention;
Fig. 9 is the structured flowchart of sending module 74 in the control device two according to the remote assistance of the embodiment of the present invention;
Figure 10 is the interaction figure of control end according to the embodiment of the present invention and controlled terminal first connection;
Figure 11 is the interaction figure of assisting according to control end and the controlled terminal control of the embodiment of the present invention.
Embodiment
Hereinafter also describe the present invention in detail with reference to accompanying drawing in conjunction with the embodiments.It should be noted that, when not conflicting, the embodiment in the application and the feature in embodiment can combine mutually.
Provide a kind of control method of remote assistance in the present embodiment, Fig. 1 is the flow chart of the control method one according to the remote assistance of the embodiment of the present invention, and as shown in Figure 1, this flow process comprises the steps:
Step S102, controls mobile terminal and sets up the connection with controlled mobile terminal;
Step S104, receives the screen display information carrying assistance content that controlled mobile terminal sends, and is presented at by this screen display information on the screen of control mobile terminal;
Step S106, according to assistance content, sends to controlled mobile terminal by the operational order operated the screen display information be presented on the screen controlling mobile terminal, utilizes this operational order to carry out remote assistance to controlled mobile terminal.
By above-mentioned steps, adopt the connection controlling mobile terminal foundation and controlled mobile terminal; Receive the screen display information carrying assistance content that controlled mobile terminal sends, and this screen display information is presented on the screen of control mobile terminal; According to assistance content, the operational order operated the screen display information be presented on the screen controlling mobile terminal is sent to controlled mobile terminal, this operational order is utilized to carry out remote assistance to controlled mobile terminal, achieve and assist controlled mobile terminal by control mobile terminal remote, solve the problem can not carrying out remote assistance between the mobile terminal that exists in correlation technique, and then reach the remote assistance realized between mobile terminal, improve the effect of Consumer's Experience.
In a preferred embodiment, control mobile terminal set up and the connection of controlled mobile terminal time can set up the passage for forwarding data between controlled mobile terminal by server, comprising: by control mobile terminal and to be connected with the reciprocity P2P between controlled mobile terminal and/or server message forward set up as lower channel one of at least: protocol instructions data channel, real time screen image difference data channel, speech data passage.That is, the connection between control terminal and mobile terminal is set up by server.After both sides connect, just can start to carry out controlling of the remote assistance between mobile terminal.
In an optional embodiment, before the foundation of control mobile terminal is connected with the remote assistance between controlled mobile terminal, controlling mobile terminal can know that controlled mobile terminal needs remote assistance in the following way: the call request controlling the controlled mobile terminal that mobile terminal reception server sends; Judge whether the controlled mobile terminal made a call is control the terminal in mobile terminal remote assistance list; When judged result is for being, initiate the request of remote assistance controlled mobile terminal to server.In this embodiment, can the related control carrying out remote assistance be installed in controlled mobile terminal, utilize this control to the control terminal request of making a call, and control mobile terminal connect this calling after short time in finished call, can finished call in one second.Other mode can certainly be utilized to know that controlled mobile terminal needs to carry out remote assistance, such as also can know that controlled mobile terminal needs to carry out remote assistance by the mode receiving note, thus realize to carry out remote assistance to controlled mobile terminal timely when controlled mobile terminal needs remote assistance.
In the process of control of controlled mobile terminal being carried out to remote assistance, control mobile terminal to receive carrying that controlled mobile terminal sends and assist the screen display information of content, and screen display information is presented at control mobile terminal screen on comprise: that carrying of receiving that controlled mobile terminal sends assists content and screen display information after carrying out difference processing; The screen display information of reception is carried out dissection process, and the screen display information after resolving is presented on the screen of control mobile terminal.Which icon the interface that such control mobile terminal just can know controlled mobile terminal has, and which position these icons are all distributed in, also can better know the part that the screen of controlled mobile terminal changes, and then easily controlled mobile terminal be controlled.
As can be seen from Figure 1, control mobile terminal and utilize operational order to carry out remote assistance to controlled mobile terminal, this operational order can comprise giving an order one of at least: voice operating instruction, the instruction of gesture touch control operation, button operation instruction.Wherein, when utilizing voice operating instruction to control controlled mobile terminal, first this voice operating instruction of sound identification module identification can be utilized, be converted into the behavioral data that can operate terminal, again behavior data are sent to controlled to mobile terminal, thus realize the remote assistance to controlled mobile terminal.For the instruction of gesture touch control operation and button operation instruction, can between be converted into behavioral data, send to controlled mobile terminal again, these behavioral datas are converted to the associative operation on controlled terminal by controlled mobile terminal, and then realize by control mobile terminal the object of the remote assistance of controlled mobile terminal.
Fig. 2 is the flow chart of the control method two according to the remote assistance of the embodiment of the present invention, and as shown in Figure 2, this flow process comprises the steps:
Step S202, controlled mobile terminal is set up and the connection controlling mobile terminal;
Step S204, assists the screen display information of content to send to control mobile terminal by carrying;
Step S206, receives the operational order operated according to the screen display information of assistance content to controlled mobile terminal controlling mobile terminal and send;
Step S208, operates controlled mobile terminal according to operational order.
By above-mentioned steps, controlled mobile terminal is adopted to set up and the connection controlling mobile terminal; The screen display information of content is assisted to send to control mobile terminal by carrying; Receive the operational order operated according to the screen display information of assistance content to controlled mobile terminal controlling mobile terminal and send; According to the method that operational order operates controlled mobile terminal, achieve and assist controlled mobile terminal by control mobile terminal remote, solve the problem can not carrying out remote assistance between the mobile terminal that exists in correlation technique, and then reach the remote assistance realized between mobile terminal, improve the effect of Consumer's Experience.
In a preferred embodiment, controlled mobile terminal is set up and is controlled the connection of mobile terminal and can comprise the steps: to be set up and control the passage for forwarding data between mobile terminal by server, comprising: to be connected with the reciprocity P2P controlled between mobile terminal by controlled mobile terminal and/or server message forward set up as lower channel one of at least: protocol instructions data channel, real time screen image difference data channel, speech data passage.That is, set up the connection between control terminal and mobile terminal by server, after both sides connect, just can start to carry out controlling of the remote assistance between mobile terminal.
In a preferred embodiment, when the screen display information carrying assistance content being sent to control mobile terminal, first can carry out difference processing to this screen display information, then the screen display information after carrying out difference processing is sent to control mobile terminal.Thus make to control that mobile terminal can be clear and definite knows the part that the screen of controlled mobile terminal changes, and then easily controlled mobile terminal to be controlled.
The operational order that controlled mobile terminal receives can be following instruction one of at least, voice operating instruction, the instruction of gesture touch control operation, button operation instruction.Wherein, controlled mobile terminal can receive the behavioral data that aforesaid operations instruction transformation becomes, and behavioral data is converted to the operation in controlled mobile terminal.
Additionally provide a kind of control device of remote assistance in the present embodiment, this device is used for realizing above-described embodiment and preferred implementation, has carried out repeating no more of explanation.As used below, term " module " can realize the software of predetermined function and/or the combination of hardware.Although the device described by following examples preferably realizes with software, hardware, or the realization of the combination of software and hardware also may and conceived.
Fig. 3 is the structured flowchart of the control device one according to the remote assistance of the embodiment of the present invention, and as shown in Figure 3, this application of installation, in control mobile terminal side, comprises first and sets up module 32, display module 34, assistance module 36.Below this device is described.
First sets up module 32, for setting up the connection with controlled mobile terminal; Display module 34, is connected to above-mentioned first and sets up module 32, for receiving the screen display information carrying assistance content that controlled mobile terminal sends, and is presented at by screen display information on the screen of control mobile terminal; Assistance module 36, be connected to above-mentioned display module 34, for according to assistance content, the operational order operated is sent to controlled mobile terminal, utilize operational order to carry out remote assistance to controlled mobile terminal to the screen display information be presented on the screen controlling mobile terminal.
Fig. 4 is the first structured flowchart setting up module 32 in the control device one according to the remote assistance of the embodiment of the present invention, and as shown in Figure 4, this first is set up module 32 and comprise first and set up unit 42, below this first is set up to module 32 and is described.
First sets up unit 42, for being set up the passage for forwarding data between controlled mobile terminal by server, comprising: by control mobile terminal and to be connected with the reciprocity P2P between controlled mobile terminal and/or server message forward set up as lower channel one of at least: protocol instructions data channel, real time screen image difference data channel, speech data passage.
Fig. 5 is the preferred structure block diagram of the control device one according to the remote assistance of the embodiment of the present invention, as shown in Figure 5, this device, except comprising all modules shown in Fig. 3, also comprises the first receiver module 52, judge module 54 and initiation module 56, be described this device below.
First receiver module 52, for the call request of the controlled mobile terminal that reception server sends; Judge module 54, is connected to above-mentioned first receiver module 52, for judging whether the controlled mobile terminal made a call is control the terminal in mobile terminal remote assistance list; Initiation module 56, is connected to above-mentioned judge module 54 and first and sets up module 32, for when the judged result of judge module 54 is for being, initiates the request of remote assistance controlled mobile terminal to server.
Fig. 6 is the structured flowchart of display module 34 in the control device one according to the remote assistance of the embodiment of the present invention, and as shown in Figure 6, this display module 34 comprises receiving element 62 and display unit 64, is described below to this display module 34.
Receiving element 62, for carrying of receiving that controlled mobile terminal sends assist content and carried out the screen display information of the controlled mobile terminal after difference processing; Display unit 64, is connected to above-mentioned receiving element 62, for the screen display information of reception is carried out dissection process, and is presented on the screen of control mobile terminal by the screen display information after resolving.
Fig. 7 is the structured flowchart of the control device two according to the remote assistance of the embodiment of the present invention, and as shown in Figure 7, this application of installation is in controlled mobile terminal side, comprise second and set up module 72, sending module 74, the second receiver module 76 and operational module 78, be described this device below.
Second sets up module 72, for the connection of setting up with control mobile terminal; Sending module 74, is connected to above-mentioned second and sets up module 72, for assisting the screen display information of content to send to control mobile terminal by carrying; Second receiver module 76, is connected to above-mentioned sending module 74, for receiving the operational order operated according to the screen display information of assistance content to controlled mobile terminal controlling mobile terminal and send; Operational module 78, is connected to above-mentioned second receiver module 76, for operating controlled mobile terminal according to operational order.
Fig. 8 is the second structured flowchart setting up module 72 in the control device two according to the remote assistance of the embodiment of the present invention, and as shown in Figure 8, this second is set up module 72 and comprise second and set up unit 82.Below this second is set up module 72 and be described.
Second sets up unit 82, for being set up by server and controlling the passage for forwarding data between mobile terminal, comprising: to be connected with the reciprocity P2P controlled between mobile terminal by controlled mobile terminal and/or server message forward set up as lower channel one of at least: protocol instructions data channel, real time screen image difference data channel, speech data passage.
Fig. 9 is the structured flowchart of sending module 74 in the control device two according to the remote assistance of the embodiment of the present invention, and as shown in Figure 9, this sending module 74 comprises processing unit 92 and transmitting element 94, is described below to this sending module 74.
Processing unit 92, for carrying out difference processing to screen display information; Transmitting element 94, is connected to above-mentioned processing unit 92, for the screen display information after carrying out difference processing is sent to control mobile terminal.
For Android phone, the present invention will be described in conjunction with specific embodiments below.
For example solves the problem can not carrying out remote assistance between the mobile terminal existed in correlation technique, a kind of scheme based on Android phone remote assistance is proposed in the embodiment of the present invention, this case can allow cellphone subscriber obtain the operational various assistance of other cellphone subscribers at any time, thus solve the difficulty of Android phone user, the various facilities in use are provided for user, improve user to the utilization rate of Android phone function, expand Android phone and use user group and quantity.
In embodiments of the present invention, this method can be realized by the following two kinds entity, entity 1 is Android phone client software, this software is arranged on Android mobile phone terminal equipment, and possess root authority, be responsible for all business realizing of control end (the control mobile terminal with above-mentioned) and controlled terminal (controlled mobile terminal with above-mentioned).Entity 2 is server software, and this Software deployment, in wide area network server, provides P2P to realize.
In the embodiment of the present invention mainly by the following technical solutions:
One, client end software design scheme:
Client software is divided two main modular:
1, control end module (the control mobile terminal apparatus with above-mentioned);
2, controlled terminal module (the controlled mobile terminal device with above-mentioned);
3, voice call module;
Wherein, control end module primary responsibility: processing controls assists request, by server authentication solicited message and connect controlled machine, process information that controlled machine sends, generate control protocol instruction and send to controlled terminal.Controlled terminal primary responsibility: initiate to control to assist request, by server connection control end, do difference processing, transmission screen display difference content to control end to the machine screen display content, resolve control command and be applied to the machine.Voice call module primary responsibility two-shipper interactive voice.
Two, server software design:
Server software is mainly divided into three main modular: 1, P2P burrows module; 2, message transmitting module; 3, business logic modules.
Wherein, P2P burrows module primary responsibility control end mobile phone and the direct point to point connect of controlled terminal mobile phone, message transmitting module primary responsibility: when part mobile phone, control end and controlled terminal are all under symmetry router, and each other cannot by P2P burrowed point to point connect time, control assistance business by message instruction forward mode.Business logic modules primary responsibility controls assistance business and to be correlated with required function.
Three, process design plan is assisted:
Flow process is as follows:
Controlled terminal (controlled mobile terminal with above-mentioned) is initiated assistance request and is registered in server end, and calls to control end mobile phone (the control mobile terminal with above-mentioned).This phone is once connect and will be hung up immediately.
Control end, once the phone hung up immediately after receiving this connection, first inquires about in local remote assistance list whether there is such telephone number.If there is no, then process ends; If existed, then whether there is the assistance request of this number at present to server lookup.
If server lookup result is: 1, there is assistance request, then connect down this request from server, and and then connected by server and controlled terminal.2, there is not assistance request, then process ends.
After connecting, first do protocol handshake, then controlled terminal and control end set up voice channel, finally set up protocol data passage.
Controlled terminal sends to control end by real-time after the screen display process of the machine, and monitors the protocol information accepting control end and send.Protocol information after resolving, will act on in-local.
Control end is presented on the machine screen after the screen display information analysis received being combined.Meanwhile, the screen operator of monitoring the machine, and convert all associative operations to protocol instructions and send to controlled terminal.
Both sides, while operation controlled terminal mobile phone, can be exchanged by speech data passage mutually.
After either party initiates disconnection, process ends.
Below, for certain Android phone, and by reference to the accompanying drawings the enforcement of technical scheme is explained in detail.
Client software is installed with root authority, is configured in this Android phone, and ensures starting up all the time.
Server software is installed on server, and completes corresponding configuration.
By client software, selection, configurating mobile trust list.
Specific implementation step is as follows:
Figure 10 is the interaction figure of control end according to the embodiment of the present invention and controlled terminal first connection, and as shown in Figure 10, the process of first connection is as follows:
Step S1002, controlled terminal initiates the request of request registration to server, and initiates remote assistance request when being registrated successfully.
Step S1004, controlled terminal clicks client software, will occur the selective listing of control end cell-phone number.User therefrom selects someone number to send controlled request.First controlled request will be sent to server end.Server receives controlled request, by this request protocol of parsing, and relevant information is registered in server database and gets for control end.Subsequently, the client of the controlled request of notice initiation accepts situation.Controlled terminal receives after server accepts notice, will put through phone, and hang up immediately after the switch to control end mobile phone.
Step S1006, the client software background program of control end monitors this type of and hangs up the telephone, first local control of inquiry assists whether to comprise this type of telephone number (this number can carry out interpolation by hand in software by user and arrange, and the frequent degree that also can be contacted by user and this number is added automatically) in phone list.If do not exist, then ignore.If exist, then initiate the request of inquiry controlled terminal to server.Necessary information will be comprised in request protocol bag.
After server receives request, according to the information in control end request bag, whether have controlled request for be got in search local data base, and return to control end according to actual conditions.
Control end obtains server response, and dissection process.If without controlled terminal request, then ignore.If there is controlled terminal request, then initiate to server the protocol package getting this request.
After server receives the request of getting, by the protocol package information content, judge whether to allow, and result is sent to control end.
Control end obtains getting reply.If do not allow, then end dialog.If allow, then start to initiate connection request to server.
Step S1008, the information that server provides according to both sides, sets up the data channel of both sides.The foundation of data channel, first considers that P2P connects.
Step S1010, under connecting unsuccessful situation, is then forwarded by server message and sets up passage according to above-mentioned P2P.After foundation completes, notify both sides.So far, both sides start to control to assist operation.
Figure 11 is the interaction figure of assisting according to control end and the controlled terminal control of the embodiment of the present invention, and as shown in figure 11, the control after connection assists operating interactive process as follows:
Connected by server between control end and controlled terminal, once connection establishment, controlled terminal and control end can pass through interactive voice in real time.
Controlled terminal sends to control end after in real time the machine screen picture being carried out difference processing.
After control end obtains the screen differential data of controlled terminal, after treatment, be presented on self screen.
When the user of control end touches viewing area, the behavioral data of touching is sent to controlled terminal by client-side program.
Controlled terminal is resolved and is applied on the machine after obtaining these behavioral data bags.
In process, either party all finishing control can assist flow process.
By such scheme, following effect can be realized:
Any Android phone realizing the program on a wide area network can operate an other Android phone under enabled condition.
To the operation of an other Android phone, as biconditional operation local handset.Controlled mobile phone can be real-time screen-picture is passed to control end mobile phone, picture now can be presented on the screen of oneself by control end mobile phone screen.Control end user only needs as operation local handset, operation the other side mobile phone.Operation side is same with the interface phase seen by operation side, and both sides can both operate controlled mobile phone simultaneously.
While an other Android phone is operated, also can carry out interactive voice by data channel and controlled cellphone subscriber, for prompting, instruct the other side.
Connection between mobile phone adopts P2P technology, improves interactive speed, alleviates server burden.
Transmission picture between mobile phone adopts differential technique, only transmits the part of change, reduces the data traffic transmitted, and improves interactive speed.
There is security mechanism, only allow the people trusted to assist the mobile phone operating oneself.
Obviously, those skilled in the art should be understood that, above-mentioned of the present invention each module or each step can realize with general calculation element, they can concentrate on single calculation element, or be distributed on network that multiple calculation element forms, alternatively, they can realize with the executable program code of calculation element, thus, they can be stored and be performed by calculation element in the storage device, and in some cases, step shown or described by can performing with the order be different from herein, or they are made into each integrated circuit modules respectively, or the multiple module in them or step are made into single integrated circuit module to realize.Like this, the present invention is not restricted to any specific hardware and software combination.
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for a person skilled in the art, the present invention can have various modifications and variations.Within the spirit and principles in the present invention all, any amendment done, equivalent replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (18)
1. a control method for remote assistance, is characterized in that, comprising:
Control mobile terminal and set up the connection with controlled mobile terminal;
Receive the screen display information carrying assistance content that described controlled mobile terminal sends, and described screen display information is presented on the screen of described control mobile terminal;
According to described assistance content, the operational order operated the described screen display information be presented on the screen of described control mobile terminal is sent to described controlled mobile terminal, utilize described operational order to carry out remote assistance to described controlled mobile terminal.
2. method according to claim 1, is characterized in that, described control mobile terminal is set up and comprised with the connection of described controlled mobile terminal:
Set up the passage for forwarding data between described controlled mobile terminal by server, comprising: to be connected with the reciprocity P2P between described controlled mobile terminal by described control mobile terminal and/or server message forward set up as lower channel one of at least:
Protocol instructions data channel, real time screen image difference data channel, speech data passage.
3. method according to claim 1, is characterized in that, before described control mobile terminal sets up the connection with described controlled mobile terminal, also comprises:
The call request of the described controlled mobile terminal that reception server sends;
Judge whether the described controlled mobile terminal made a call is the terminal that described control mobile terminal remote assists in list;
When judged result is for being, initiate the request of controlled mobile terminal described in remote assistance to described server.
4. method according to claim 1, is characterized in that, receives the screen display information carrying described assistance content that described controlled mobile terminal sends, and the screen described screen display information being presented at described control mobile terminal comprises:
Receive that described controlled mobile terminal sends carry described assistance content and screen display information after carrying out difference processing;
The described screen display information received is carried out dissection process, and the described screen display information after resolving is presented on the screen of described control mobile terminal.
5. method according to claim 1, is characterized in that, described operational order comprises giving an order one of at least:
Voice operating instruction, the instruction of gesture touch control operation, button operation instruction.
6. a control method for remote assistance, is characterized in that, comprising:
Controlled mobile terminal is set up and the connection controlling mobile terminal;
The screen display information of content is assisted to send to described control mobile terminal by carrying;
Receive the operational order operated according to the screen display information of described assistance content to described controlled mobile terminal that described control mobile terminal sends;
According to described operational order, described controlled mobile terminal is operated.
7. method according to claim 6, is characterized in that, described controlled mobile terminal is set up and comprised with the connection of described control mobile terminal:
Set up the passage for forwarding data between described control mobile terminal by server, comprising: be connected by the reciprocity P2P between described controlled mobile terminal with described control mobile terminal and/or server message forward set up as lower channel one of at least:
Protocol instructions data channel, real time screen image difference data channel, speech data passage.
8. method according to claim 6, is characterized in that, sends to described control mobile terminal to comprise the described screen display information carrying described assistance content:
Difference processing is carried out to described screen display information;
Described screen display information after carrying out difference processing is sent to described control mobile terminal.
9. method according to claim 6, is characterized in that, described operational order comprises giving an order one of at least:
Voice operating instruction, the instruction of gesture touch control operation, button operation instruction.
10. a control device for remote assistance, is applied to control mobile terminal side, it is characterized in that, comprising:
First sets up module, for setting up the connection with controlled mobile terminal;
Display module, for receiving the screen display information carrying assistance content that described controlled mobile terminal sends, and is presented on the screen of described control mobile terminal by described screen display information;
Assistance module, for according to described assistance content, the operational order operated the described screen display information be presented on the screen of described control mobile terminal is sent to described controlled mobile terminal, utilizes described operational order to carry out remote assistance to described controlled mobile terminal.
11. devices according to claim 10, is characterized in that, described first sets up module comprises:
First sets up unit, for being set up the passage for forwarding data between described controlled mobile terminal by server, comprising: to be connected with the reciprocity P2P between described controlled mobile terminal by described control mobile terminal and/or server message forward set up as lower channel one of at least:
Protocol instructions data channel, real time screen image difference data channel, speech data passage.
12. methods according to claim 10, is characterized in that, also comprise:
First receiver module, for the call request of the described controlled mobile terminal that reception server sends;
Judge module, for judging whether the described controlled mobile terminal made a call is the terminal that described control mobile terminal remote assists in list;
Initiation module, for when the judged result of described judge module is for being, initiates the request of controlled mobile terminal described in remote assistance to described server.
13. devices according to claim 10, is characterized in that, described display module comprises:
Receiving element, for receive that described controlled mobile terminal sends carry described assistance content and the screen display information carried out after difference processing;
Display unit, for the described screen display information received is carried out dissection process, and is presented at the described screen display information after resolving on the screen of described control mobile terminal.
14. devices according to claim 10, is characterized in that, described operational order comprises giving an order one of at least:
Voice operating instruction, the instruction of gesture touch control operation, button operation instruction.
The control device of 15. 1 kinds of remote assistances, is applied to controlled mobile terminal side, it is characterized in that, comprising:
Second sets up module, for the connection of setting up with control mobile terminal;
Sending module, for assisting the screen display information of content to send to described control mobile terminal by carrying;
Second receiver module, for receiving the operational order operated according to the screen display information of described assistance content to described controlled mobile terminal that described control mobile terminal sends;
Operational module, for operating described controlled mobile terminal according to described operational order.
16. devices according to claim 15, is characterized in that, described second sets up module comprises:
Second sets up unit, for being set up the passage for forwarding data between described control mobile terminal by server, comprising: be connected by the reciprocity P2P between described controlled mobile terminal with described control mobile terminal and/or server message forward set up as lower channel one of at least:
Protocol instructions data channel, real time screen image difference data channel, speech data passage.
17. devices according to claim 15, is characterized in that, described sending module comprises:
Processing unit, for carrying out difference processing to described screen display information;
Transmitting element, for sending to described control mobile terminal by the described screen display information after carrying out difference processing.
18. devices according to claim 15, is characterized in that, described operational order comprises giving an order one of at least:
Voice operating instruction, the instruction of gesture touch control operation, button operation instruction.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410416526.8A CN105357240A (en) | 2014-08-21 | 2014-08-21 | Remote assistance control method and device |
| PCT/CN2014/088871 WO2015117367A1 (en) | 2014-08-21 | 2014-10-17 | Remote assistance control method and device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410416526.8A CN105357240A (en) | 2014-08-21 | 2014-08-21 | Remote assistance control method and device |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN105357240A true CN105357240A (en) | 2016-02-24 |
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ID=53777189
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201410416526.8A Pending CN105357240A (en) | 2014-08-21 | 2014-08-21 | Remote assistance control method and device |
Country Status (2)
| Country | Link |
|---|---|
| CN (1) | CN105357240A (en) |
| WO (1) | WO2015117367A1 (en) |
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| WO2015117367A1 (en) | 2015-08-13 |
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