CN107592283B - Mobile terminal assisting method and mobile terminal - Google Patents

Mobile terminal assisting method and mobile terminal Download PDF

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Publication number
CN107592283B
CN107592283B CN201610527694.3A CN201610527694A CN107592283B CN 107592283 B CN107592283 B CN 107592283B CN 201610527694 A CN201610527694 A CN 201610527694A CN 107592283 B CN107592283 B CN 107592283B
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request
help
information
window
response
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CN107592283A (en
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梁晓辉
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ZTE Corp
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ZTE Corp
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Priority to PCT/CN2016/092362 priority patent/WO2018006453A1/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L9/00Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
    • H04L9/40Network security protocols

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  • Engineering & Computer Science (AREA)
  • Computer Security & Cryptography (AREA)
  • Computer Networks & Wireless Communication (AREA)
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  • Mobile Radio Communication Systems (AREA)

Abstract

The invention provides a mobile terminal assistance method and a mobile terminal, wherein the method comprises the following steps: the request end creates a request session to generate form information; the request end sends the form information to the response end so that the response end generates a help form by using the form information; the request end receives help information sent by the response end, wherein the help information comprises parameters obtained by parameterizing operation events by the response end; the request end executes the parameters contained in the help information. In the embodiment of the invention, the purpose of asynchronous assistance of the request end and the response end is realized by creating the request session, and the time of the two parties and other application operations on the mobile terminals of the two parties are not limited in the asynchronous assistance process.

Description

Mobile terminal assisting method and mobile terminal
Technical Field
The present invention relates to the field of communications technologies, and in particular, to a method for assisting a mobile terminal and a mobile terminal.
Background
With the rapid update of mobile terminal technology, the functions carried by the mobile terminal technology become more and more abundant, and the mobile terminal technology gradually becomes an indispensable communication or entertainment tool for people in different fields and different age groups. However, for the elderly or people who are not familiar with the operation of the mobile terminal, many new functions of the mobile terminal do not know how to use, and people who want to learn to use the new functions often face the trouble of lacking an in-person guidance object. Currently, in order to solve this problem, there is a method of performing remote assistance on a mobile terminal. However, when performing remote assistance, the assisted party and the assisting party need to be synchronized, and other application operations on the mobile terminals of both parties need to be stopped. It can be seen that remote assistance has the problem of time limitation for both parties and operational limitation for other applications on both mobile terminals.
Disclosure of Invention
The embodiment of the invention aims to provide a mobile terminal assisting method and a mobile terminal, and aims to solve the problems that time limitation exists on both sides and operation limitation exists on other applications on both sides of the mobile terminal in remote assistance.
In order to achieve the above object, in a first aspect, an embodiment of the present invention provides an assisting method for a mobile terminal, including:
the request end creates a request session to generate form information;
the request end sends the form information to the response end so that the response end generates a help form by using the form information;
the request end receives help information sent by the response end, wherein the help information comprises parameters obtained by parameterizing operation events by the response end;
the request end executes the parameters contained in the help information.
In a second aspect, an embodiment of the present invention provides an assistance method for a mobile terminal, including:
a response end receives form information sent by a request end, wherein the form information is the form information generated by the request end establishing request session;
the response terminal uses the form information to generate a help form;
the response end receives an operation event input by a user in the help window and carries out parameterization processing on the operation event to obtain a parameter;
and the response end sends help information containing the parameters to the request end so that the request end executes the parameters contained in the help information in the request window.
In a third aspect, an embodiment of the present invention provides a mobile terminal, including:
the form information generation module is used for the request end to establish a request session in the request form so as to generate form information;
the form information sending module is used for sending the form information to a response end by the request end so that the response end generates a help form by using the form information;
a help information receiving module, configured to receive, by the request end, help information sent by the response end, where the help information includes a parameter obtained by parameterizing an operation event by the response end, and the operation event is an operation event that the response end receives user input in the intermediate window;
and the help information execution module is used for executing the parameters contained in the help information by the request terminal.
In a fourth aspect, an embodiment of the present invention provides a mobile terminal, including:
the window information receiving module is used for receiving window information sent by a request end by a response end, wherein the window information is generated by the request end establishing request session;
a help form generation module, configured to generate a help form by using the form information at the response end;
the parameterization processing module is used for receiving an operation event input by a user in the help window by the response end and carrying out parameterization processing on the operation event to obtain a parameter;
a help information sending module, configured to send help information including the parameter to the request end by the response end, so that the request end executes the parameter included in the help information in the request window.
An embodiment of the present invention further provides a computer storage medium, where one or more programs executable by a computer are stored in the computer storage medium, and when the one or more programs are executed by the computer, the computer is caused to execute the method for assisting a mobile terminal as provided above.
One of the above technical solutions has the following advantages or beneficial effects: in the embodiment of the invention, the method realizes the purpose of asynchronous assistance of the request end and the response end by establishing the request session, and the time of the two parties and other application operations on the mobile terminals of the two parties are not limited in the asynchronous assistance process.
Drawings
Fig. 1 is a flowchart illustrating an assisting method of a mobile terminal according to an embodiment of the present invention;
fig. 2 is a flowchart illustrating another assistance method for a mobile terminal according to an embodiment of the present invention;
fig. 3 is a flowchart illustrating another assistance method for a mobile terminal according to an embodiment of the present invention;
fig. 4 is a flowchart illustrating another method for assisting a mobile terminal according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of an assisting apparatus of a mobile terminal according to an embodiment of the present invention;
fig. 6 is a schematic structural diagram of an assisting apparatus of another mobile terminal according to an embodiment of the present invention;
fig. 7 is a schematic structural diagram of an assisting apparatus of another mobile terminal according to an embodiment of the present invention;
fig. 8 is a schematic structural diagram of an assisting apparatus of another mobile terminal according to an embodiment of the present invention;
fig. 9 is a schematic structural diagram of an assisting apparatus of another mobile terminal according to an embodiment of the present invention;
fig. 10 is a schematic structural diagram of an assisting apparatus of another mobile terminal according to an embodiment of the present invention;
fig. 11 is a schematic structural diagram of another assisting apparatus of a mobile terminal according to an embodiment of the present invention.
Detailed Description
In order to make the technical problems, technical solutions and advantages of the present invention more apparent, the following detailed description is given with reference to the accompanying drawings and specific embodiments.
Referring to fig. 1, fig. 1 is a flowchart illustrating an assisting method of a mobile terminal according to an embodiment of the present invention, as shown in fig. 1, including the following steps:
s101, a request end creates a request session to generate form information.
In this step, the request terminal can create a request session requesting help in the current form in the power-on state, so as to obtain the help of others. If the request session is created in the current form, the current form becomes a request form. When the request end creates a request session in the request form, the request end generates form information of the request form.
The process of creating the request session can be realized through an interface provided by the request end for creating the request session, and the interface can be displayed on the uppermost layer of the interface of the request end, so that a user can start the interface at any time; the interface may also be set to a highest priority level unaffected by other operations or other services on the requesting side.
In addition, when creating a request session, the requesting end can freely select a request object, i.e. freely select a responding end. The process of selecting the response end can be performed when the request end creates the request session, that is, when the request end creates the request session, the request end submits the telephone number of the response end, triggers the connection server, obtains the information of the user ID, the digital certificate and the like of the request end, and obtains the information of the user ID, the digital certificate and the like corresponding to the telephone number. When the request end acquires the user ID of the request end and the user ID of the response end, the two ID information splicing character strings are used as the ID of the request session created by the request end.
The connection server may be a server which is set up by each operator and stores a user ID, a user telephone number, or a digital certificate. The server has the function of submitting key useful information between a registration and transmission request end and a response end according to a certain standard format, wherein the key useful information is not limited to user ID, terminal identification number, digital certificate and the like during registration.
The process of generating the form information of the request form may be to encapsulate the request form when a session is requested to be created, so as to generate the form information. For example, the currently operated application name, version information, and the current application interface are packaged together. The form information may include, but is not limited to, an application interface, an application name, an application version, and the like.
S102, the request end sends the form information to the response end, so that the response end generates a help form by using the form information.
In this step, after the request terminal sends the form information to the response terminal, the current request form may be set to an inoperable state to wait for the help information fed back by the response terminal. It should be noted that although the current request form is in an inoperable state, the user is not limited to perform other application operations on the request side.
If the user needs to perform other application operations at the request end, the request end only needs to adjust the current request form to the background for running, and the method is not affected and limited by the request session creation event.
The request end can call the display function module to give a pop-up prompt to the user, for example, the pop-up prompt "creation request is sent, the user can be requested to perform other application operations on the current terminal, but the current application interface sending the request needs to wait for help reply and then perform the operations. "
S103, the request end receives help information sent by the response end, wherein the help information comprises parameters obtained by parameterizing operation events by the response end.
In this step, the help information received by the requesting end and sent from the responding end may be encapsulated help information, and the requesting end needs to parse the encapsulated help information.
S104, the request end executes the parameters contained in the help information.
In this step, the requesting end may execute the received help information on the request frame. The help process for the request frame is now complete. After the request window is assisted, the application operation of the request window jumps to the next window and can accept the free operation of the user. The user can do free operation, and can also create the request session again in the current form.
In the embodiment of the present invention, the method may be applied to mobile terminals such as mobile phones, tablets, and notebook computers, that is, these devices may implement the method.
In the embodiment of the invention, the purpose of asynchronous assistance of the request end and the response end is realized by creating the request session, and the time of the two parties and other application operations on the mobile terminals of the two parties are not limited in the asynchronous assistance process.
Optionally, the step of executing, by the request end, the parameters included in the help information in the request form includes:
judging whether the current form of the request end is the request form or not;
if the current form of the request end is not the request form, the request end switches the request form to a foreground for display;
and the request terminal reads the parameters contained in the help information and assigns the parameters to the request form.
After the request session is created, the request form can be switched to the background to perform other application operations, so that the request form is likely not to be the request form when the request form receives the help information sent by the response end. And when the current form of the request end is not the request form, the request end switches the request form from the background to the foreground for display. And after the request form is switched to the foreground by the request end, the request end reads the parameters contained in the help information and assigns the parameters to the request form. The help process for the request frame is now complete.
In the embodiment of the invention, the request window is switched between the background and the foreground, so that the aim of better ensuring that the operation of the mobile terminal is not limited in the asynchronous assistance process can be fulfilled when the request end performs asynchronous assistance.
Optionally, the switching, by the request end, the request form to a foreground display includes:
judging whether the request end receives a delay processing instruction or not;
if the request end does not receive the delayed processing instruction, the request end switches the request form to a foreground for displaying;
and if the request end receives the delay processing instruction, the request end switches the request window to a foreground for display after a preset delay processing time.
When the current form of the request end is not the request form, the request end can automatically switch the request form to the foreground for display, and can also send a notice to the user, and the user determines whether to agree to switch the current application interface to the request form. For example, the request side pops up the prompt message: "the created request session has received help information, asking the user to select whether to apply the help information. "
For example, the requesting end may provide the user with three selection interfaces:
when the user selects 'yes', the request end immediately switches the request form to the foreground for display;
and when the user selects 'no', the request end continues to display the current form and finishes the asynchronous assistance of the request form.
When the user selects 'delay processing', the request end starts early warning timing, and when the timing time reaches the preset delay processing time, the request end can switch the request window to the foreground for display, and can also pop up a prompt message: "the help information has been processed with a delay, and the received help information is immediately executed, otherwise the help information will be invalidated. For the latter, the user can select 'yes', and the request end immediately switches the request form to the foreground for display; and if the user can select 'no', the request end continues to display the current form and finishes the asynchronous assistance of the request form.
In the embodiment of the invention, the user freely determines whether to agree to switch the current application interface to run the help information, so that the dominant position of the request end in asynchronous assistance can be improved.
Referring to fig. 2, fig. 2 is a flowchart illustrating an assisting method of a mobile terminal according to an embodiment of the present invention, as shown in fig. 2, including the following steps:
s201, the request end judges whether the number of the request sessions which are created and arranged in the request end background is smaller than a preset request session number threshold value.
In this step, the request end may preset a threshold of the number of request sessions that can be placed in the background, so as to control the number of request sessions that the request end can create within a certain period of time. When a request end receives a request session to be created, firstly, whether the number of the request sessions created by the request end is smaller than a preset threshold value of the number of the request sessions is detected.
S202, if the number of the request sessions which are created and arranged in the request end background is smaller than a preset request session number threshold, the request end creates the request sessions in the request form.
In this step, if the request end detects that the number of created request sessions in the request end background is smaller than a preset request session number threshold, the request end may create a request session in the current request form. If the request end detects that the number of the created request sessions in the request end background is larger than or equal to the preset threshold value of the number of the request sessions, the request end can refuse to create a new request session.
S203, the request port encrypts the request form to generate encrypted form information of the request form.
In this step, the request terminal may encrypt the request form to generate encrypted form information of the request form.
S204, the request end sends the form information to the response end, so that the response end generates a help form which is the same as the request form by using the form information.
S205, the request end receives help information sent by the response end, where the help information includes a parameter obtained by parameterizing an operation event by the response end, and the operation event is an operation event that the response end receives user input in the intermediate form.
S206, the request end executes the parameters contained in the help information in the request form.
In the embodiment of the invention, the request window is encrypted to provide a safety mechanism for window information, thereby realizing the safety of the session of the request; and a plurality of different request sessions are asynchronously processed by creating the plurality of request sessions, so that the user experience is improved.
Referring to fig. 3, fig. 3 is a flowchart illustrating an assisting method of a mobile terminal according to an embodiment of the present invention, as shown in fig. 3, including the following steps:
s301, a response end receives form information sent by a request end, wherein the form information is form information generated by the request end creating request session.
In this step, when the response end receives the form information sent by the request end, the response end can obtain the key useful information of the form information according to the connected server, and the form information can be analyzed by using the key useful information. If the form information is encrypted, the response end can also decrypt the form information by using the key useful information.
And S302, the response terminal generates a help form by using the form information.
In this step, after the response end uses the parsed form information, it may also be the parsed and decrypted form information, and a help form identical to the request form is generated at the response end.
And S303, the response end receives an operation event input by a user in the help window and carries out parameterization processing on the operation event to obtain a parameter.
In the step, the response end has a function of recording user operation, and when the user inputs an operation event in the help form, the response end performs parameterization processing on the operation event input by the user and obtains help information containing parameters. The operation event may contain control information and input information input by the user in the help form.
S304, the response end sends help information containing the parameters to the request end, so that the request end executes the parameters contained in the help information in the request window.
In this step, the response end obtains the key useful information of the response end and the request end according to the connected server, and after the help information is encapsulated, the response end sends the encapsulated help information to the request end according to the request session identifier sent by the previous request end. Correspondingly, after the request end receives the help information sent by the response end, the request end needs to analyze the help information and execute the parameters included in the help information.
In the embodiment of the invention, the purpose of asynchronous assistance of the request end and the response end is realized by receiving the request session, and the time of the two parties and other application operations on the mobile terminals of the two parties are not limited in the asynchronous assistance process.
Optionally, the response end analyzes the form information sent by the request end to generate a help form the same as the request form;
judging whether the number of the help forms generated by the response end is greater than 1;
and if the number of the help forms generated by the response end is greater than 1, the response end places the generated new help forms in the background of the response end.
In the embodiment of the present invention, when the response end analyzes the form information, the response end may be processing other request sessions sent by the request end in the previous period, and therefore, it is necessary to determine whether the current response end foreground is inputting help information, that is, determine whether the number of the help forms generated by the response end is greater than 1. And if the help information is being input into the foreground of the current response end, placing the help window generated by new analysis in the background of the response end for running. When the response end background runs a plurality of help forms, the response end calls the help forms running in the background one by one according to the receiving sequence of the request conversation and displays the help forms in the foreground.
If the help information is not recorded in the current response end foreground, the response end can send a notice to inform a user that a help window generated by new analysis can be placed in the foreground of the response end for displaying and recording the help information.
In the embodiment of the invention, the asynchronous processing of a plurality of different request sessions is realized by receiving a plurality of request sessions, and the user experience is improved.
Optionally, the sending, by the response end, help information including the parameter to the request end includes:
the response terminal encrypts help information containing the parameters to generate encrypted help information;
the responder sends the encrypted help information containing the parameters to the requester.
In the embodiment of the invention, the response end can encrypt the help information so as to improve the safety performance. Accordingly, the request side needs to decrypt the help information and execute the parameters contained in the help information.
Referring to fig. 4, fig. 4 is a flowchart illustrating an assisting method of a mobile terminal, as shown in fig. 4, including the following steps:
s401, the request end submits an instruction for creating request conversation in a request form and detects the number of background request conversation.
And after the starting process of the request end is finished, submitting an instruction for creating the request session through an interface for creating the request session provided by the request end. The interface may be displayed at the uppermost layer of the interface on the requesting side, and the priority of the interface may be set to be highest without being affected by other operations and other services on the requesting side.
And when the request terminal detects that the user initiates a creation request session to the current application interface operation, reading the recorded active request session number.
S402, judging whether the number of the background request sessions exceeds a preset threshold value.
If the number of the background request sessions exceeds a preset threshold value, executing S403; otherwise, S404 is performed.
And S403, the request terminal refuses to create the request session.
The request end can also pop up a prompt box: "the number of the current request session reaches the maximum, and a new request session is initiated after the request completes other request sessions. "
S404, the request terminal creates a request session, packages the form information of the current request form and further sends the form information to the response terminal.
When the request end encapsulates the form information of the request form and sends the form information to the response end, a prompt can be popped up to the user, for example, "the created request is sent, the user can be requested to perform some other application operations on the current terminal, but the current application interface sending the request needs to wait for help reply and then performs the operation. "
The request form can be adjusted to the background to run by the request end, and the user can perform other application operations on the current request end without any influence and limitation of the request initiating event.
And S405, the response end receives and analyzes the form information sent by the request end to generate a help form.
And when the response end detects that the encapsulated form information is sent, analyzing the form information sent by the request end to generate a help form.
And S406, in the whole request session process, the request end detects the change condition of the current request form in real time.
When the request session is sent, the request end can start a real-time detection process to detect whether the submitted request form is changed.
S407, judging whether the current request form is changed, and if so, executing S408; otherwise, S410 is performed.
S408, the request end reminds the user that the request form is changed, the sent request is interrupted, and the current request session process is ended.
When the request end detects that the current request form is changed, the request end pops up prompt information to inform a user that the request form is changed due to current operations, so that the sent request is interrupted.
S409, the request end sends the state of request interruption to the response end, and the response end can terminate the entry of the help information.
And S410, the response end inputs help information on the help form, parameterizes the help information, packages the parameterized help information and sends the parameterized help information to the request end.
The user inputs help information and related control operation on the help window displayed on the response end foreground, and meanwhile, the response end parameterizes the operation sequence, control operation and attribute information of the user on the help window and stores the help information input on the help window. And when the response end detects that the help information is recorded completely, the response end packages the help information and sends the help information to the request end.
S411, the request end receives the help information sent by the response end and informs the user whether to call the request form to be placed in the foreground to run the help information.
When the request end receives the help information sent by the response end, a prompt message can be popped up to the user: "the created request session has received help information, asking the user to select whether to preview and apply the help information. "
S412, judging whether to call.
The request terminal provides 3 kinds of selection interfaces, and when the user selects 'yes', S413 is executed;
when the user selects "delay processing", S414 is executed.
And S413, switching the current service by the request end, and calling a request form to be placed in a foreground to run the help information.
And the request end carries out automatic operation on each parameter in the read help information on the request window.
S414, the request terminal continues to perform the current service, and the current request session process enters a waiting state; when the early warning time is up, the system gives a prompt and judges whether to call.
The request end starts a system early warning timing process and keeps the display priority of the current operation application to be highest; when the early warning time is up, the request end pops up prompt information: "the help information has been processed with a delay, and the received help information is immediately executed, otherwise the request information will be invalidated. "when the user selects" yes ", S413 is performed; and when the user selects 'no', ending the request session, and continuously displaying the current application interface in the foreground of the request end.
Referring to fig. 5, fig. 5 is a schematic structural diagram of a mobile terminal, as shown in fig. 5, the mobile terminal 500 includes:
a form information generating module 501, configured to create a request session by a request end to generate form information;
a form information sending module 502, configured to send the form information to a response end by the request end, so that the response end generates a help form using the form information;
a help information receiving module 503, configured to receive, by the request end, help information sent by the response end, where the help information includes a parameter obtained by parameterizing an operation event by the response end, and the operation event is an operation event that the response end receives user input in the intermediate window;
a help information executing module 505, configured to execute the parameters included in the help information by the requesting end.
Optionally, as shown in fig. 6, the form information generating module 501 includes:
a first judging unit 5011, configured to judge, by the requesting end, whether the number of request sessions that have been created and are placed in the requesting end background is smaller than a preset threshold of the number of request sessions;
a creating unit 5012, configured to create, if the number of request sessions that have been created and are placed in the request end background is smaller than a preset request session number threshold, a request session in the request window by the request end;
a generating unit 5013, configured to encrypt the request form by the request side to generate encrypted form information of the request form.
Optionally, as shown in fig. 7, the help information executing module 505 includes:
a second judging unit 5051, configured to judge whether the current form of the request end is the request form;
a first switching unit 5052, configured to switch the request window to a foreground for display if the current window of the request end is not the request window;
a reading unit 5053, configured to read the parameter included in the help information by the requesting side, and assign the parameter to the request form.
Alternatively, as shown in fig. 8, the first switching unit 5052 includes:
a judging sub-unit 50521, configured to judge whether the request end receives a delayed processing instruction;
a first switching sub-unit 50522, configured to switch the request window to a foreground for display if the request end does not receive the delayed processing instruction;
a second switching sub-unit 50523, configured to switch the request window to a foreground for display after a preset delay processing time if the request end receives the delay processing instruction.
In this embodiment, the mobile terminal 500 may be configured to implement the methods provided in the embodiments shown in fig. 1 to fig. 2, that is, the methods provided in the embodiments shown in fig. 1 to fig. 2 may all be implemented by the mobile terminal 500, and the same technical effects may also be achieved, which are not described herein again.
Referring to fig. 9, fig. 9 is a schematic structural diagram of a mobile terminal, and as shown in fig. 9, the mobile terminal 900 includes:
a form information receiving module 901, configured to receive, by a response end, form information sent by a request end, where the form information is form information generated by a session request created by the request end;
a help form generating module 902, configured to generate a help form by using the form information at the response end;
a parameterization processing module 903, configured to receive, by the response end, an operation event input by a user in the help form, and perform parameterization processing on the operation event to obtain a parameter;
a help information sending module 904, configured to send help information including the parameter to the request end by the response end, so that the request end executes the parameter included in the help information in the request window.
Optionally, as shown in fig. 10, the help form generating module 902 includes:
a generating unit 9021, configured to analyze the form information sent by the request end by the response end to generate a help form that is the same as the request form;
a third determining unit 9022, configured to determine whether the number of the help windows generated by the response end is greater than 1;
a second switching unit 9023, configured to, if the number of the help forms that have been generated by the response end is greater than 1, place, by the response end, a new help form that has been generated in the background of the response end.
Optionally, as shown in fig. 11, the help information sending module 904 includes:
an encrypting unit 9041, configured to encrypt the help information including the parameter by the response end to generate encrypted help information;
a sending unit 9042, configured to send, by the response end, the encrypted help information including the parameter to the request end.
In this embodiment, the mobile terminal 900 may implement the method provided in the embodiment shown in fig. 3, that is, the method provided in the embodiment shown in fig. 3 may be implemented by the mobile terminal 900, and the same technical effect may also be achieved, which is not described herein again.
In the several embodiments provided in the present application, it should be understood that the disclosed method and apparatus may be implemented in other ways. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the units is only one logical division, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may be in an electrical, mechanical or other form.
It will be understood by those skilled in the art that all or part of the steps of the method for implementing the above embodiments may be implemented by hardware associated with program instructions, and the program may be stored in a computer readable medium, and when executed, the program includes the following steps:
the request end creates a request session to generate form information;
the request end sends the form information to the response end so that the response end generates a help form by using the form information;
the request end receives help information sent by the response end, wherein the help information comprises parameters obtained by parameterizing operation events by the response end;
the request end executes the parameters contained in the help information.
Optionally, the creating, by the request end, a request session in a request form to generate form information of the request form includes:
the request end judges whether the number of the request sessions which are created and arranged in the request end background is smaller than a preset request session number threshold value or not;
if the number of the request sessions which are created and placed in the background of the request end is smaller than a preset request session number threshold value, the request end creates the request sessions in the request window;
and the request window is encrypted by the request terminal to generate encrypted window information of the request window.
Optionally, the step of executing, by the request end, the parameters included in the help information in the request form includes:
judging whether the current form of the request end is the request form or not;
if the current form of the request end is not the request form, the request end switches the request form to a foreground for display;
and the request terminal reads the parameters contained in the help information and assigns the parameters to the request form.
Optionally, the switching, by the request end, the request form to a foreground display includes:
judging whether the request end receives a delay processing instruction or not;
if the request end does not receive the delayed processing instruction, the request end switches the request form to a foreground for displaying;
and if the request end receives the delay processing instruction, the request end switches the request window to a foreground for display after a preset delay processing time.
The program, when executed, may further include the steps of:
a response end receives form information sent by a request end, wherein the form information is the form information generated by the request end establishing request session;
the response terminal uses the form information to generate a help form;
the response end receives an operation event input by a user in the help window and carries out parameterization processing on the operation event to obtain a parameter;
and the response end sends help information containing the parameters to the request end so that the request end executes the parameters contained in the help information in the request window.
Optionally, the operation event is an operation event that the response end receives user input in the help form.
Optionally, the responding end uses the form information to generate a help form, including:
the response terminal analyzes the form information sent by the request terminal to generate a help form;
judging whether the number of the help forms generated by the response end is greater than 1;
and if the number of the help forms generated by the response end is greater than 1, the response end places the generated new help forms in the background of the response end.
Optionally, the sending, by the response end, help information including the parameter to the request end includes:
the response terminal encrypts help information containing the parameters to generate encrypted help information;
the responder sends the encrypted help information containing the parameters to the requester.
The storage medium may be a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk.
The above description is only for the specific embodiments of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art can easily conceive of the changes or substitutions within the technical scope of the present invention, and all the changes or substitutions should be covered within the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.

Claims (16)

1. An assistance method of a mobile terminal, comprising:
a request end creates a request session in a current form, the current form is used as a request form, and form information is generated;
the request end sends the form information to the response end so that the response end generates a help form by using the form information, wherein other application operations except the request window are in an operable state;
the request end receives help information sent by the response end, wherein the help information comprises parameters obtained by parameterizing operation events by the response end;
the request end executes the parameters contained in the help information.
2. The method of claim 1, wherein the requesting end creates a request session to generate the form information, comprising:
the request end judges whether the number of the request sessions which are created and arranged in the request end background is smaller than a preset request session number threshold value or not;
if the number of the request sessions which are created and placed in the background of the request end is smaller than a preset request session number threshold value, the request end creates the request sessions in the request window;
and the request window is encrypted by the request terminal to generate encrypted window information of the request window.
3. The method of claim 2, wherein the requesting end executes the parameters included in the help information, including:
judging whether the current form of the request end is the request form or not;
if the current form of the request end is not the request form, the request end switches the request form to a foreground for display;
and the request terminal reads the parameters contained in the help information and assigns the parameters to the request form.
4. The method as claimed in claim 3, wherein said requesting end switches said request form to foreground display, comprising:
judging whether the request end receives a delay processing instruction or not;
if the request end does not receive the delayed processing instruction, the request end switches the request form to a foreground for displaying;
and if the request end receives the delay processing instruction, the request end switches the request window to a foreground for display after a preset delay processing time.
5. An assistance method of a mobile terminal, comprising:
a response end receives form information sent by a request end, wherein the form information is the form information generated by the request end establishing request session;
the response terminal uses the form information to generate a help form;
the response end receives an operation event input by a user in the help window and carries out parameterization processing on the operation event to obtain a parameter;
the response end sends help information containing the parameters to the request end so that the request end executes the parameters contained in the help information in a request form;
in the assisting process of the response end, other application operations of the request end except the request window are all in an operable state.
6. The method of claim 5, wherein the operation event is an operation event in which the responding end receives a user input in the help form.
7. The method of claim 5 or 6, wherein said responding end uses said form information to generate a help form, comprising:
the response terminal analyzes the form information sent by the request terminal to generate a help form;
judging whether the number of the help forms generated by the response end is greater than 1;
and if the number of the help forms generated by the response end is greater than 1, the response end places the generated new help forms in the background of the response end.
8. The method according to claim 5 or 6, wherein the responding peer sends help information containing the parameters to the requesting peer, including:
the response terminal encrypts help information containing the parameters to generate encrypted help information;
the responder sends the encrypted help information containing the parameters to the requester.
9. A mobile terminal, comprising:
the window information generation module is used for a request end to create a request session in a current window, the current window is used as a request window, and window information is generated;
the window information sending module is used for sending the window information to a response end by the request end so that the response end generates a help window by using the window information, wherein other application operations of the request end except the request window are operable;
a help information receiving module, configured to receive, by the request end, help information sent by the response end, where the help information includes a parameter obtained by parameterizing an operation event by the response end;
and the help information execution module is used for executing the parameters contained in the help information by the request terminal.
10. The mobile terminal of claim 9, wherein the form information generating module comprises:
the first judging unit is used for judging whether the number of the request sessions which are created and arranged in the background of the request end is smaller than a preset request session number threshold value or not by the request end;
the creating unit is used for creating the request session in the request form by the request end if the number of the created request sessions arranged in the background of the request end is smaller than a preset request session number threshold;
and the generating unit is used for encrypting the request form by the request end so as to generate the encrypted form information of the request form.
11. The mobile terminal according to claim 9 or 10, wherein the help information performing module comprises:
the second judging unit is used for judging whether the current window of the request end is the request window or not;
the switching unit is used for switching the request window to a foreground for display by the request end if the current window of the request end is not the request window;
and the reading unit is used for reading the parameters contained in the help information by the request end and assigning the parameters to the request form.
12. The mobile terminal of claim 11, wherein the handover unit comprises:
the judging subunit is used for judging whether the request terminal receives a delay processing instruction;
the first switching subunit is used for switching the request window to a foreground for display by the request end if the request end does not receive the delayed processing instruction;
and the second switching subunit is used for switching the request window to the foreground for display after the preset delay processing time if the request end receives the delay processing instruction.
13. A mobile terminal, comprising:
the window information receiving module is used for receiving window information sent by a request end by a response end, wherein the window information is generated by the request end establishing request session;
a help form generation module, configured to generate a help form by using the form information at the response end;
the parameterization processing module is used for receiving an operation event input by a user in the help window by the response end and carrying out parameterization processing on the operation event to obtain a parameter;
a help information sending module, configured to send help information including the parameter to the request end by the response end, so that the request end executes the parameter included in the help information in a request window;
in the assisting process of the response end, other application operations of the request end except the request window are all in an operable state.
14. The mobile terminal of claim 13, wherein the operation event is an operation event in which the responding terminal receives a user input in the help form.
15. The mobile terminal of claim 13 or 14, wherein said help form generation module comprises:
the generating unit is used for analyzing the form information sent by the request end by the response end so as to generate a help form;
a third judging unit, configured to judge whether the number of the help forms generated by the response end is greater than 1;
and the switching unit is used for placing the generated new help forms in the background of the response end by the response end if the number of the help forms generated by the response end is greater than 1.
16. The mobile terminal according to claim 13 or 14, wherein the help information sending module comprises:
an encryption unit, configured to encrypt the help information including the parameter by the response end to generate encrypted help information;
a sending unit, configured to send, by the response side, the encrypted help information including the parameter to the request side.
CN201610527694.3A 2016-07-06 2016-07-06 Mobile terminal assisting method and mobile terminal Active CN107592283B (en)

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