CN105354689B - Civil aviation group management method and system based on computer system - Google Patents
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Abstract
The invention provides a civil aviation group management method and a system based on a computer system, the system comprises a management server and a user side, the management server comprises a database, the management server comprises a foreground terminal and a background management terminal which exchange data with the database, the foreground terminal comprises a team application module, a team import module, an electronic payment module, a system ticket output module, a team tracking module, an inquiry and statistics module and a bargaining auditing module, and the background management terminal comprises a user management module, a payment management module, an order management module, a team information management module, a deposit rule management module, a statistical report module, a ticket output verification management module and a bargaining tracking management module. The system can classify, summarize and change various complex and changeable conditions of the team, and finally realize the full-flow team management.
Description
Technical Field
The invention relates to the technical field of civil aviation group management, in particular to a civil aviation group management method and system based on a computer system.
Background
With the continuous development of Chinese economy, the tourism industry gradually becomes an important industry of national economy, the tourism industry makes a great contribution to the development of the aviation industry, the transportation volume of aviation passengers is increased every year, and the daily passenger flow volume of airports is also increased continuously. In recent years, with the continuous development of the tourism industry, more and more people choose to go out in groups or follow travel agencies, the general expenses of the group travel are lower than those of independent travel, and especially for the countries and regions with certain gaps in languages, the group travel is guided and is very popular among passengers.
At present, no agent or airline company has a system capable of uniformly managing a passenger team and tracking the passenger team in time, so that the passenger team is often not managed in place, the team application and approval are not timely, the passenger team application is troublesome, the management of a plurality of passenger teams is troublesome, data is often under the condition of incapability of uniform management and the like, in addition, the conventional electronic commerce payment management has the following technical problem that when some fields of a plurality of selected products in a product list need to be modified in batch, the same assignment can be given to the same fields of all or part of the selected products and then the selected products are stored, namely, the products which need to be given the same assignment to the same fields are modified in batch; different assignments cannot be given to the same field of different products in batches at the same time, for example, 3 products in A, B, C in a product list are selected in batches, each product has two fields of m and n, the m field of A, B product needs to be assigned with 0, the n field of B, C product needs to be assigned with 1, and the operations are required to be performed respectively according to the prior art, so that batch modification cannot be performed, and modification is more difficult when the number of the products is very large. Accordingly, there is an urgent need for agents and airlines to provide a system that can uniformly manage a passenger team.
Disclosure of Invention
In order to solve the problems in the prior art, the invention provides a civil aviation community management method and system based on a computer system.
The specific technical scheme of the invention is as follows:
the invention provides a civil aviation group management system based on a computer system, which comprises a management server and a user side, wherein the management server comprises a database, the management server is communicated with a civil aviation ticket booking server, the management server is connected with an agent server, a national aviation payment platform, a short message platform, a fund management system, a mobile payment platform, a network income system and a settlement system through eTerm API (application program) interface configuration, and the user side accesses the management server through a WEB application program, and is characterized in that: the management server comprises a foreground terminal and a background management terminal which exchange data with the database,
the foreground terminal comprises a team application module, a team import module, an electronic payment module, a system ticket issuing module, a team tracking module, a query and statistics module and a bargaining auditing module, wherein,
the team application module is used for receiving passengers, recording team application information and sending the team application information to the database, wherein the team application information comprises flight information, application price, the number of passengers applying and contact information; the system comprises a database, a passenger leading-in module, a passenger group PNR module, a passenger identity card information generation module, a passenger group PNR module and a passenger database, wherein the passenger leading-in module is used for acquiring effective identity card information of a passenger, generating passenger group PNR data information and sending the passenger group PNR data information to the database, and the passenger group PNR data information comprises a passenger identity card number, a passenger age, a passenger native place, a passenger gender, a PNR mark, a PNR number and a passenger mark; the electronic payment module is used for paying the ticket money/deposit and processing payment errors; the system ticketing module generates passenger ticketing data information according to an electronic order and the passenger group PNR data information for ticketing, and sends the passenger ticketing data information to the database, wherein the passenger ticketing data information comprises a flight number, a starting place, a flight arrival place, a departure time, an arrival time, a ticket price and a discount; the management server stores a ticket drawing time limit in the team tracking module, wherein the ticket drawing time limit refers to the time limit within which a passenger needs to buy and draw a ticket after booking an air ticket, and the time limit is the ticket drawing time limit; the inquiry counting module is used for counting the number of passenger groups and the PNR data information of the passenger groups and forming a passenger group list; the bargaining auditing module is used for auditing the fare group price of the passenger group accounting;
the background management end comprises a user management module, a payment management module, an order management module, a team information management module, a deposit rule management module, a statistical report module, a ticketing check management module and a bargaining tracking management module, wherein,
the user management module is used for recording login information of the user side, uniformly managing the login information of the user side to form a user information list, and simultaneously sending the user information list to the database; the payment management module is used for counting deposit/ticket money paid by a passenger group and processing error refund, meanwhile, the payment management module is used for managing the payment state of the passenger group and judging whether the passenger group pays the ticket/deposit, and when the deposit/ticket money is paid, the payment state can be automatically changed by the display interface of the WEB application program; the order management module is used for managing the electronic orders of the passenger group and updating the electronic orders in real time according to the increase/decrease of the number of passengers in the passenger group; the team information management module is used for managing the passenger group PNR data information and updating the information amount in real time according to the increase/decrease of the number of passengers in the passenger group; the deposit rule management module is used for setting deposit rules corresponding to the passenger groups and correspondingly setting deposits according to the deposit rules, and meanwhile, the deposit rule management module is also used for adding new rules, deleting old rules or modifying old rules; the statistical report module is used for managing the passenger group list formed by the query statistical module, and when the number of passengers in the passenger group is increased or decreased, the passenger group list needs to be modified; the system ticketing module is used for checking whether the passenger group PNR data information of the system ticketing module is correct before ticketing, if so, allowing the system ticketing module to perform ticketing, and if not, not agreeing to the system ticketing module to perform ticketing; the bargaining tracking management module is used for recording the bargaining process of the bargaining auditing module, tracking the bargaining approval result in real time and sending the approval result to the user side.
Further, the bargaining auditing module comprises a first bargaining unit and a second bargaining unit, and both the first bargaining unit and the second bargaining unit can obtain the fare reserve price, the fare group price and the threshold constant which are input by the user side and correspond to discount proportions of different numbers of passengers and different ages of passengers; the first bargaining unit compares the fare group price with the fare reserve price and calculates the difference between the fare group price and the fare reserve price:
if the fare group price is larger than the fare reserve price and the difference value is larger than or equal to the threshold constant, the first bargaining unit passes the bargaining audit and sends the information of passing the audit to the user side;
if the fare group price is greater than the fare reserve price, but the difference value between the fare group price and the fare reserve price is smaller than the threshold constant, the first bargaining unit sends information that the auditing cannot be passed to the user side;
if the fare group price is less than the fare reserve price, the first bargaining unit sends information that the auditing cannot be passed to the user side; the second bargaining unit identifies the information which is sent by the first bargaining unit to the user side and cannot pass the auditing, and can be triggered to carry out secondary bargaining when the user side puts forward the fare group bargaining request again.
Furthermore, the foreground terminal also comprises a reminding module, the reminding module comprises a deposit reminding unit and a ticket issuing reminding unit, and the deposit reminding unit is used for detecting the deposit condition of the group payment of passengers, generating deposit payment reminding information and sending the deposit payment reminding information to the user side; the ticket drawing reminding unit is used for reminding the user side to draw a ticket; when the user side accesses the reminding module through a WEB application program, a display interface of the WEB application program can generate a corresponding interface reminding subunit, a short message reminding subunit and a mail reminding subunit, wherein the interface reminding subunit comprises a news list and a news column list.
Further, the background management end further comprises an authority management module, the authority management module comprises a role distribution unit and an authority setting unit, the role distribution unit is used for distributing the user end to different roles, and the authority setting unit is used for setting different access authorities/operation authorities for different roles.
Further, the right management module further comprises a right verification unit, wherein the right verification unit is used for verifying whether the user side has the access right and the operation right, and if the right verification unit verifies that the user side only has the access right but not the operation right, the right verification unit allows the user side to only access the management server but not operate; if the right verification unit verifies that the user side has both the access right and the operation right, the right verification unit allows the user side to access the management server and perform operation, and when the right verification unit verifies that the user side does not have the access right, the right verification unit does not allow the user side to access the management server, and the user side access is finished.
Further, the background management end further comprises a settlement center, the settlement center is used for providing fund clearing service for the management server, and the settlement center is used for completing calculation processing functions in error refund, payment error, ticket money statistics and deposit statistics.
Further, the background management end further comprises a batch modification list module which is used for carrying out batch distribution on fields in the user information list or the passenger community list and carrying out batch processing on corresponding attributes, and the batch modification list module is provided with a control item and a record item;
the execution mode of the control item is as follows: when the batch modification list module executes batch modification for assigning the whole group of fields or the individual fields to different passengers, the control item pops up a dialog box, inquires the whole group of fields or the individual fields to be assigned according to which assignment rule, and automatically assigns the fields to the rights of the different passengers according to the assignment rule, wherein the assignment rule comprises sequential assignment and random assignment;
the execution mode of the record items is as follows: when the first modification is carried out, the user side executes field modification one by one or in batches corresponding to different passengers according to the content to be modified, after the modification is finished, the record item identifies the modified field in the one-time service operation, simultaneously records and stores the corresponding relation between the identified field and each passenger, and the record is finished and provides a basis for automatic assignment of subsequent batch modification; and when the fields are modified in batches again, the records continuously store the relationship records between the modified fields and the passengers.
Furthermore, the batch modification list module is also provided with an execution mode of manual assignment, and when the batch modification list module carries out modification for assigning individual fields to different passengers, a user manually modifies the fields to the right of the passengers selected by the user, and records and stores the fields through record items.
Furthermore, the background management end further comprises a filter layer module, the filter layer module is set to be a multi-level filter layer according to the condition setting of an administrator to screen passengers, the passengers screened by each level of filter layer are marked with a code of one level, and the code and other information of the passengers are bound and stored.
Preferably, the filter layer modules at each stage include a transverse filter framework and a longitudinal filter framework, the transverse filter framework performs filtering based on values of one or more variables, and the values of the variables are addendum terms; the longitudinal filtering framework performs filtering based on values of one or more variables, wherein the values of the variables are the subtractive items; and the filtering layer unit of each level assigns different level codes to the passengers through the comprehensive scores of the adding items and the subtracting items.
The invention has the following beneficial effects: the system provided by the invention can classify, summarize and change various complex and changeable conditions of the team, and finally realize the full-flow team management, the system not only improves the working efficiency of an airline company, but also improves the sales value of travel agencies and aviation sales departments, realizes the unified management and sales of the team airline ticket sales, saves the ticket purchasing time, improves the ticket purchasing efficiency, has sufficient convenience, and reduces the working pressure of airline operators.
Drawings
Fig. 1 is a schematic structural diagram of a civil aviation community management system based on a computer system according to embodiment 1;
fig. 2 is a block diagram of a civil aviation community management system based on a computer system according to embodiment 1;
fig. 3 is a block diagram illustrating a foreground terminal in the civil aviation community management system based on the computer system according to embodiment 1;
fig. 4 is a block diagram of a background management end in a civil aviation community management system based on a computer system according to embodiment 1;
FIG. 5 is a block diagram illustrating a negotiated price audit module of the civil aviation community management system based on the computer system according to embodiment 2;
fig. 6 is a block diagram illustrating a foreground terminal in the civil aviation community management system based on the computer system according to embodiment 3;
fig. 7 is a block diagram illustrating a reminder module in the civil aviation community management system based on the computer system according to embodiment 3;
fig. 8 is a block diagram illustrating a background management end in the civil aviation community management system based on the computer system according to embodiment 4;
fig. 9 is a block diagram illustrating a structure of a rights management module in the civil aviation community management system based on the computer system according to embodiment 4;
fig. 10 is a block diagram illustrating a background management end in the civil aviation community management system based on the computer system according to embodiment 5;
FIG. 11 is a first flowchart illustrating batch modification in a civil aviation community management system based on a computer system according to embodiment 5;
FIG. 12 is a second flowchart illustrating batch modification in the civil aviation community management system based on the computer system according to embodiment 5;
fig. 13 is a block diagram illustrating a background management end in the civil aviation community management system based on the computer system according to embodiment 6;
fig. 14 is a block diagram illustrating a filtering layer module in the civil aviation community management system based on the computer system according to embodiment 6.
Wherein: 1. a management server; 2. a user side; 3. a civil aviation ticket booking server; 4. an agent server; 5. a national aviation payment platform; 6. a short message platform; 7. a fund management system; 8. a mobile payment platform; 9. a network revenue system; 10. a settlement system; 11. a database; 12. a foreground terminal; 121. a team application module; 122. a team import module; 123. an electronic payment module; 124. a system ticketing module; 125. a team tracking module; 126. a query statistics module; 127. a bargaining auditing module; 1271. a first bargaining unit; 1272. a second bargaining unit; 128. a reminding module; 1281. a deposit reminding unit; 1282. a ticket drawing reminding unit; 13. a background management terminal; 131. a user management module; 132. a payment management module; 133. an order management module; 134. a team information management module; 135. a deposit rule management module; 136. a statistical reporting module; 137. a ticket drawing verification management module; 138. a bargaining tracking management module; 139. a rights management module; 1391. a role assigning unit; 1392. an authority setting unit; 1393. a right verifying unit; 140. a clearing center; 141. a batch modification module; 142. and a filter layer module.
Detailed Description
The present invention will be described in further detail with reference to the following examples and drawings.
Example 1
As shown in fig. 1, an embodiment 1 of the present invention provides a civil aviation group management system based on a computer system, including a management server 1 and a user end 2, where the management server 1 includes a database 11, the management server 1 communicates with a civil aviation ticket booking server 3, the management server 1 is configured and connected with an agent server 4, a national aviation payment platform 5, a short message platform 6, a fund management system 87, a mobile payment platform, a network revenue system 9, and a settlement system 11 through an API interface of eTerm, the eTerm is a ticket sale software developed by a chinese aviation trusted agent and used only for handling foreign matters at home and abroad to domestic and foreign agents and airlines, a universal network front end platform (ererm) developed by a chinese civil aviation computer center is a PC-based simulation terminal software developed specially for broad agents and airlines, and a user can enter an enterprise network Intranet of the chinese civil aviation computer center through the Internet or, all the functions of the now dumb terminal are completed and the software can also provide the user with many other functions that the dumb terminal is not capable of providing. Eterm is a simulation terminal product based on TCP/IP and adopting a client-server mode. The user can access the server of the computer center of China civil aviation by the identity of the client in a flexible access mode.
As shown in fig. 2, the user terminal 2 accesses the management server 1 through a WEB application, and is characterized in that: the management server 1 comprises a foreground terminal 12 and a background management terminal 13, wherein the foreground terminal 12 exchanges data with the database 11, the user terminal 2 is convenient to access by the foreground terminal 12, and the background management terminal 13 is used for providing data for the foreground terminal 12 and realizing data exchange between the foreground and the background.
As shown in fig. 3, the foreground terminal 12 includes a team application module 121, a team import module 122, an electronic payment module 123, a system ticketing module 124, a team tracking module 125, an inquiry statistics module 126, and a bargaining review module 127, and the foreground terminal 12 makes the passenger team purchase the group tickets through the team application module 121, the team import module 122, the electronic payment module 123, the system ticketing module 124, the team tracking module 125, the inquiry statistics module 126, the bargaining review module 127, and the like, and at the same time makes the group tracking convenient, and timely processes the application request of the travel group and makes feedback.
The team application module 121 is configured to receive a traveler, record team application information, and send the team application information to the database 11, where the team application information includes flight information, application price, number of applied travelers, and contact information; the crew importing module 122 is configured to obtain valid identification card information of a traveler, generate PNR data information of a traveler group, and send the PNR data information of the traveler group to the database 11, where the PNR data information of the traveler group includes a traveler identity card number, a traveler age, a traveler native place, a traveler gender, a PNR identifier, a PNR number, and a crew identifier; the electronic payment module 123 is used for paying the ticket/deposit and processing payment errors; the system ticketing module 124 generates passenger ticketing data information according to the electronic order and the passenger group PNR data information to perform ticketing, and sends the passenger ticketing data information to the database 11, wherein the passenger ticketing data information includes a flight number, a starting place, a flight arrival place, a departure time, an arrival time, a fare and a discount; a ticket drawing time limit is stored in the team tracking module 125, the ticket drawing time limit refers to a time limit within which a passenger must purchase and draw a ticket after booking an air ticket, the time limit is the ticket drawing time limit, and if the team tracking module 125 detects that the passenger does not draw a ticket through the system ticket drawing module 124 within the ticket drawing time limit, the management server 1 performs forced ticket refunding; the query statistic module 126 is configured to count the number of passenger groups and the data information of the passenger groups PNR and form a passenger group list; the bargaining auditing module 127 is used for auditing the fare group price calculated by the passenger group;
as shown in fig. 4, the background management end 13 includes a user management module 131, a payment management module 132, an order management module 133, a team information management module 134, a deposit rule management module 135, a statistical statement module 136, a ticketing verification management module 137, and a bargaining tracking management module 138, and the background management end 13 mainly calculates and manages the system, and makes permission setting at the same time to ensure normal operation of the system.
The user management module 131 is configured to record login information of the user side 2, uniformly manage the login information of the user side 2 to form a user information list, and send the user information list to the database 11; the payment management module 132 is configured to count deposit/ticket amount paid by a passenger group, and is configured to process an error refund, and meanwhile, the payment management module 132 is configured to manage a payment state of the passenger group, determine whether the passenger group pays the ticket/deposit, and when the deposit/ticket amount is paid, a display interface of the WEB application automatically changes the payment state; the order management module 133 is configured to manage electronic orders of a passenger group, and update the electronic orders in real time according to increase/decrease of the number of passengers in the passenger group; the team information management module 134 is configured to manage the data information of the passenger group PNR, and update the amount of information in real time according to the increase/decrease of the number of passengers in the passenger group; the deposit rule management module 135 is configured to set deposit rules corresponding to a passenger group, and set a deposit according to the deposit rules, and the deposit rule management module 135 is further configured to add new rules, delete old rules, or modify old rules; the statistical report module 136 is configured to manage the passenger group list formed by the query statistics module 126, and when the number of passengers in the passenger group increases/decreases, the passenger group list needs to be modified; the ticketing verification management module 137 is configured to verify whether all the data information of the passenger group PNR of the system ticketing module 124 before ticketing is correct, allow the system ticketing module 124 to perform ticketing if the data information of the passenger group PNR is correct, and disapprove the system ticketing module 124 to perform ticketing if the data information of the passenger group PNR is incorrect; the bargaining tracking management module 138 is configured to record a bargaining process of the bargaining auditing module 127, track a bargaining approval result in real time, and send the approval result to the user side 2.
The system provided by the invention enables a passenger group to realize a series of autonomous services such as aviation online information exchange, team construction, fare group price bargaining, ticket/deposit payment and electronic ticket generation through the existing communication network, the self-service services can enable the team to travel more conveniently without ticket purchasing operation through an air ticket agent, and meanwhile, airline operators and agents can manage the passenger group more conveniently through the system.
The system can realize the full-flow management of application, approval, deposit, ticket booking, ticket drawing, payment, ticket refunding and the like of national aviation domestic team sales, further standardizes and optimizes the sales flow, improves the working efficiency, and creates a more open, fair and fair domestic team sales platform.
The user group oriented by the system is a sales channel and a related department of national aviation. Sales channels include channels related to team sales, such as agents, travel agencies, etc.; the related departments of the national aviation comprise the departments of the national aviation sales department, the administrative marketing center, the business department, the national aviation network income department, the settlement department and the like
Example 2
The embodiment 2 of the present invention provides a civil aviation community management system based on a computer system, which further defines the structure of the bargaining auditing module 127 on the basis of the embodiment 1.
As shown in fig. 5, in order to improve the bargaining efficiency of the system and achieve fast processing of the fare group fare bargaining request, the technical solution further defines that the bargaining auditing module 127 includes a first bargaining unit 1271 and a second bargaining unit 1272, and both the first bargaining unit 1271 and the second bargaining unit 1272 can obtain the fare base price, the fare group price and the threshold constant corresponding to the discount ratios of different numbers of passengers and different ages of passengers, which are input by the user terminal 2; the first bargaining unit 1271 compares the fare group price with the fare reserve price and calculates a difference between them:
if the fare group price is greater than the fare reserve price and the difference is greater than or equal to the threshold constant, the first bargaining unit 1271 passes the bargaining audit and sends information that the audit is passed to the user side 2;
if the group price of the fare is greater than the base price of the fare, but the difference between the group price of the fare and the base price of the fare is smaller than the threshold constant, the first bargaining unit 1271 will send information that the audit cannot be passed to the user side 2;
if the fare group price is less than the fare reserve price, the first bargaining unit 1271 will send information that the audit cannot be passed to the user side 2; the second bargaining unit 1272 recognizes the information that the first bargaining unit 1271 sends to the user terminal 2 and cannot pass the audit, and when the user terminal 2 makes the request for bargaining the fare group price again, the second bargaining unit 1272 may be activated to conduct the second bargaining.
The system improves the efficiency of buying group tickets by the passenger team, can realize rapid bargaining through the bargaining process, saves the time of passengers, effectively improves the working efficiency of airline operators, and provides convenience for passengers, airlines and agents.
Example 3
The embodiment 3 of the invention provides a civil aviation community management system based on a computer system, which further limits the structure of the foreground terminal 12 on the basis of the embodiment 1 and improves the versatility of the system.
As shown in fig. 6 and 7, in order to facilitate quick response to the passenger application and receive the processing feedback result in real time, in the present technical solution, it is further defined that the foreground terminal 12 further includes a reminding module 128, the reminding module 128 includes a deposit reminding unit 1281 and a ticket drawing reminding unit 1282, the deposit reminding unit 1281 is configured to detect a deposit condition of the passenger group payment and generate deposit payment reminding information to send to the user terminal 2; the ticket drawing reminding unit 1282 is configured to remind the user end 2 to draw a ticket; when the user terminal 2 accesses the reminding module 128 through a WEB application program, a display interface of the WEB application program generates a corresponding interface reminding subunit, a short message reminding subunit and a mail reminding subunit, where the interface reminding subunit includes a news list and a news column list. Not only can a quick response be made to the passenger community by reminder module 128, but the efficiency of airline personnel and agents is also improved.
Example 4
The embodiment 4 of the invention provides a civil aviation community management system based on a computer system, which further limits the structure of the background management end 13 on the basis of the embodiment 1 and improves the versatility of the system.
As shown in fig. 8 and 9, in order to ensure the security of the system and prevent system information leakage and operation errors, in the present technical solution, it is defined that the backend management end 13 further includes a rights management module 139, the rights management module 139 includes a role assignment unit 1391 and a rights setting unit 1392, the role assignment unit 1391 is configured to assign the user end 2 to different roles, and the rights setting unit 1392 is configured to set different access rights/operation rights for different roles. The right management module 139 further includes a right verification unit 1393, where the right verification unit 1393 is configured to verify whether the user end 2 has access right and operation right, and if the right verification unit 1393 verifies that the user end 2 only has access right and does not have operation right, the right verification unit 1393 allows the user end 2 to only access the management server 1 and cannot operate; if the right authentication unit 1393 authenticates that the user end 2 has both access right and operation right, the right authentication unit 1393 allows the user end 2 to access the management server 1 and perform operations, and if the right authentication unit 1393 authenticates that the user end 2 does not have access right, the right authentication unit 1393 does not allow the user end 2 to access the management server 1, and the user end 2 ends the access. The user who does not have the access right can not access the system through the right management module 139, and the role division can be planned through the right management module 139, so that the system can be correctly used and operated, and the problem of the system caused by multi-person operation is prevented.
In order to ensure the safety and the correctness of accounting in the transaction process due to the processing process of online payment and receipt of cash in the system, in the technical scheme, the background management end 13 further comprises a settlement center 140, the settlement center 140 is used for providing a fund clearing service for the management server 1, and the settlement center 140 is used for completing the calculation processing functions in error refund, payment error, ticket amount statistics and deposit statistics.
Example 5
As shown in fig. 10, an embodiment 5 of the present invention provides a civil aviation community management system based on a computer system, and the system further defines that, on the basis of embodiment 1, the backend management terminal 13 further includes a batch modification module 141 that performs batch allocation on fields in the user information list or the passenger community list and performs batch processing on corresponding attributes, and the batch modification module 141 is provided with a control item and a record item.
As shown in fig. 11, the execution manner of the control item is: the batch modification module 141 performs batch editing for assigning the entire group of fields to different users, and the control item pops up a dialog box to inquire the entire group of fields to be assigned automatically according to which assignment rule; the method comprises the following steps that an administrator selects an assignment mode, and a system automatically assigns fields to the rights of different specific users according to an assignment principle, wherein the assignment principle specifically comprises assigning values to different users sequentially, randomly or according to historical performance; and the record item records and stores the corresponding relation between each field in the whole group of fields and the specific user assigned according to the distribution principle in the service operation, and provides a basis for automatic assignment of subsequent batch modification after the record is finished.
As shown in fig. 12, the batch modification module 141 performs batch editing by assigning individual fields to different users, and the administrator selects manual assignment or automatic assignment: 1) when manual assignment is selected, the administrator manually modifies the field to the right of the specific user independently selected by the administrator, and records and stores the field through the record item; 2) when automatic assignment is selected, the control item pops up a dialog box and inquires about the whole group of fields to be assigned according to which assignment principle; the method comprises the following steps that an administrator selects an assignment mode, and a system automatically assigns fields to the right of a specific user according to an assignment principle, wherein the assignment principle specifically comprises assigning values to different users sequentially, randomly or according to historical performance; and the record item records and stores the corresponding relation between the individual field and the specific user assigned according to the distribution principle in the business operation, and provides a basis for automatic assignment of subsequent batch modification after the record is finished.
Example 6
As shown in fig. 13, the present embodiment 6 is still another embodiment of a civil aviation community management system based on a computer system, and is different from the embodiment 1 in that: the management server 1 further includes a filter layer module 142, the filter layer module 142 sets a plurality of filter layers according to the condition setting of the administrator to screen passengers, the filter layers are from one level to N levels, the passengers screened by each level of filter layer are marked with a code of one level, and the code and other information of the passengers are bound and stored.
As shown in fig. 14, the filtering layer module 142 at each stage includes a horizontal filtering framework and a vertical filtering framework, the horizontal filtering framework performs filtering based on values of one or several variables, and the variables take the values of an addend; the longitudinal filtering framework performs filtering based on values of one or more variables, wherein the values of the variables are the subtractive items; the filter layer module 142 at each level assigns a different level code to the passenger by adding a composite score of a score and a score of a score. For example, the variables set by the transverse filtering framework can be seats such as ticket booking time and cabin space of passengers, and the earlier the ticket booking time is, the higher the cabin space level is; the variable set by the longitudinal filtering framework can be passenger ticket refunding time, whether bad records exist in the riding process or not and the like, and the larger the increasing score of the early ticket refunding time is, the proper amount of the bad records is subtracted.
The present invention is not limited to the above-mentioned preferred embodiments, and any other products in various forms can be obtained by anyone in the light of the present invention, but any changes in the shape or structure thereof, which have the same or similar technical solutions as those of the present application, fall within the protection scope of the present invention.
Claims (6)
1. The utility model provides a civil aviation group management system based on computer system, includes management server (1) and user side (2), management server (1) includes database (11), management server (1) and civil aviation ticket booking server (3) communicate, management server (1) is through API interface configuration connection agent server (4), national aviation payment platform (5), SMS platform (6), fund management system (7), mobile payment platform (8), network income system (9), settlement system (10) of eTerm, user side (2) visit through the WEB application management server (1), its characterized in that: the management server (1) comprises a foreground terminal (12) and a background management terminal (13) which exchange data with the database (11),
the foreground terminal (12) comprises a team application module (121), a team import module (122), an electronic payment module (123), a system ticketing module (124), a team tracking module (125), a query statistics module (126) and a bargaining auditing module (127), wherein,
the team application module (121) is used for receiving passengers, recording team application information and sending the team application information to the database (11), wherein the team application information comprises flight information, application prices, the number of passengers and contact information; the passenger group importing module (122) is used for acquiring effective identity card information of a passenger, generating passenger group PNR data information and sending the passenger group PNR data information to the database (11), wherein the passenger group PNR data information comprises a passenger identity card number, a passenger age, a passenger native place, a passenger gender, a PNR identification, a PNR number and a passenger identification; the electronic payment module (123) is used for paying the ticket/deposit and processing payment errors; the system ticketing module (124) generates passenger ticketing data information according to an electronic order and the passenger group PNR data information for ticketing, and sends the passenger ticketing data information to the database (11), wherein the passenger ticketing data information comprises a flight number, a starting place, a flight arrival place, a take-off time, an arrival time, a fare and a discount; the management server (1) stores a ticket drawing time limit in the team tracking module (125), wherein the ticket drawing time limit refers to the time limit within which a passenger must buy and draw a ticket after booking an air ticket, and the time limit is the ticket drawing time limit, and if the team tracking module (125) detects that the passenger does not draw a ticket through the system ticket drawing module (124) within the ticket drawing time limit, the management server (1) performs forced ticket refunding; the inquiry counting module (126) is used for counting the number of passenger groups and the PNR data information of the passenger groups and forming a passenger group list; the bargaining auditing module (127) is used for auditing the fare group price calculated by the passenger group;
the background management end (13) comprises a user management module (131), a payment management module (132), an order management module (133), a team information management module (134), a deposit rule management module (135), a statistical statement module (136), a ticketing check management module (137) and a bargaining tracking management module (138), wherein,
the user management module (131) is used for recording login information of the user side (2), uniformly managing the login information of the user side (2) to form a user information list, and meanwhile sending the user information list to the database (11); the payment management module (132) is used for counting deposit/ticket amount paid by a passenger group and processing error refund, meanwhile, the payment management module (132) is used for managing the payment state of the passenger group and judging whether the passenger group pays the ticket/ticket amount, and after the deposit/ticket amount is paid, the display interface of the WEB application program can automatically change the payment state; the order management module (133) is used for managing the electronic orders of the passenger group and updating the electronic orders in real time according to the increase/decrease of the number of passengers in the passenger group; the team information management module (134) is used for managing the passenger group PNR data information and updating the information quantity in real time according to the increase/decrease of the number of passengers in the passenger group; the deposit rule management module (135) is used for setting deposit rules corresponding to a passenger group, correspondingly setting deposits according to the deposit rules, and simultaneously, the deposit rule management module (135) is also used for adding new rules, deleting old rules or modifying old rules; the statistical report module (136) is used for managing the passenger group list formed by the query statistical module (126), and when the number of passengers in the passenger group is increased/decreased, the passenger group list needs to be modified; the ticket issuing verification management module (137) is used for verifying whether the data information of the passenger group PNR of the system ticket issuing module (124) before ticket issuing is all correct, allowing the system ticket issuing module (124) to issue tickets if the data information of the passenger group PNR is correct, and not agreeing to the system ticket issuing module (124) to issue tickets if the data information of the passenger group PNR is incorrect; the bargaining tracking management module (138) is used for recording the bargaining process of the bargaining auditing module (127), tracking the bargaining approval result in real time and sending the approval result to the user side (2);
the bargaining auditing module (127) comprises a first bargaining unit (1271) and a second bargaining unit (1272), and the first bargaining unit (1271) and the second bargaining unit (1272) can both acquire a fare reserve price, a fare group price and a threshold constant which are input by the user side (2) and correspond to discount ratios of different numbers of passengers and different ages of passengers; the first bargaining unit (1271) compares the fare group price with the fare reserve price and calculates a difference between the fare group price and the fare reserve price:
if the fare group price is larger than the fare reserve price and the difference value is larger than/equal to the threshold constant, the first bargaining unit (1271) passes the bargaining examination and sends the information of passing the examination to the user side (2);
if the group price of the ballot is greater than the base price of the ballot, but the difference value between the group price of the ballot and the base price of the ballot is smaller than the threshold constant, the first bargaining unit (1271) sends information that the auditing cannot be passed to the user side (2);
if the fare group price is less than the fare reserve price, the first bargaining unit (1271) sends information that the auditing cannot be passed to the user side (2); the second bargaining unit (1272) recognizes the information which is sent by the first bargaining unit (1271) to the user terminal (2) and can not pass the audit, and when the user terminal (2) makes the fare group bargaining request again, the second bargaining unit (1272) can be excited to carry out secondary bargaining;
the background management terminal (13) further comprises a batch modification module (141) for performing batch distribution on fields in the user information list or the passenger community list and performing batch processing on corresponding attributes, wherein the batch modification module (141) is provided with control items and record items;
the execution mode of the control item is as follows: when the batch modification module (141) executes batch modification for assigning the whole group of fields or the individual fields to different passengers, the control item pops up a dialog box, inquires about the distribution principle according to which the whole group of fields or the individual fields are assigned, and automatically assigns the fields to the rights of different passengers according to the distribution principle, wherein the distribution principle comprises sequential distribution and random distribution;
the execution mode of the record items is as follows: when the initial modification is carried out, the user side (2) executes field modification one by one or in batches corresponding to different passengers according to the content to be modified, after the modification is finished, the record item identifies the modified field in the one-time service operation, simultaneously records and stores the corresponding relation between the identified field and each passenger, and the record is finished and provides a basis for automatic assignment of subsequent batch modification; when the fields are modified in batches again, the records continue to store the relationship records between the modified fields and the passengers;
the batch modification module (141) is also provided with a manual assignment execution mode, when the batch modification unit executes modification for assigning individual fields to different passengers, a user manually modifies the fields to the passenger rights of the independent selection of the user, and records and stores the fields through record items; the background management end (13) further comprises a filter layer module (142), the filter layer module (142) is set into a multi-stage filter layer according to the condition setting of an administrator to screen passengers, the passengers screened by each stage of filter layer are marked with a code of one stage, and the code and other information of the passengers are bound and stored.
2. The civil aviation community management system based on the computer system as claimed in claim 1, wherein the foreground terminal (12) further comprises a reminding module (128), the reminding module (128) comprises a deposit reminding unit (1281) and a ticket drawing reminding unit (1282), the deposit reminding unit (1281) is used for detecting the deposit condition paid by the passenger community and generating deposit payment reminding information to be sent to the user terminal (2); the ticket drawing reminding unit (1282) is used for reminding the user side (2) to draw a ticket; when the user side (2) accesses the reminding module (128) through a WEB application program, a display interface of the WEB application program can generate a corresponding interface reminding subunit, a short message reminding subunit and a mail reminding subunit, wherein the interface reminding subunit comprises a news list and a news column list.
3. The computer-system-based civil aviation community management system according to claim 1, wherein the background management terminal (13) further comprises a rights management module (139), the rights management module (139) comprises a role assignment unit (1391) and a rights setting unit (1392), the role assignment unit (1391) is configured to assign the user terminal (2) to different roles, and the rights setting unit (1392) is configured to set different access rights/operation rights for different roles.
4. The computer-system-based civil aviation community management system according to claim 3, wherein the rights management module (139) further comprises a rights verification unit (1393), the rights verification unit (1393) is configured to verify whether the user terminal (2) has access rights and operation rights, if the rights verification unit (1393) verifies that the user terminal (2) has only access rights and does not have operation rights, the rights verification unit (1393) allows the user terminal (2) to access only the management server (1) and not to operate; if the right verification unit (1393) verifies that the user terminal (2) has both the access right and the operation right, the right verification unit (1393) allows the user terminal (2) to access the management server (1) and perform the operation, and if the right verification unit (1393) verifies that the user terminal (2) does not have the access right, the right verification unit (1393) does not allow the user terminal (2) to access the management server (1), and the user terminal (2) ends the access.
5. The civil aviation community management system based on a computer system as claimed in claim 1, wherein the background management terminal (13) further comprises a settlement center (140), the settlement center (140) is used for providing fund clearing service for the management server (1), and the settlement center (140) is used for completing calculation processing functions in error refund, payment error, ticket payment statistics and deposit statistics.
6. The computer-system-based civil aviation community management system according to claim 1, characterized in that said filtering layer module (142) of each level comprises a transversal filtering architecture and a longitudinal filtering architecture, said transversal filtering architecture performing filtering based on the value of a certain variable or variables, the values of which are additive terms; the longitudinal filtering framework performs filtering based on values of one or more variables, wherein the values of the variables are the subtractive items; and the filtering layer unit of each level assigns different level codes to the passengers through the comprehensive scores of the adding items and the subtracting items.
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| CN106779967A (en) * | 2016-12-30 | 2017-05-31 | 中国民航信息网络股份有限公司 | Additional Services marketing system and method |
| CN106709584A (en) * | 2017-03-20 | 2017-05-24 | 携程旅游网络技术（上海）有限公司 | Method and system for issuing ticket for air ticket order |
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| CN110874676B (en) * | 2018-08-29 | 2023-04-18 | 阿里巴巴集团控股有限公司 | Resource allocation method, device and system |
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| CN110717842B (en) * | 2019-10-21 | 2022-11-18 | 中国民航信息网络股份有限公司 | Group ticket information generation method and device |
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