CN105225173A - Catering service system - Google Patents
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- CN105225173A CN105225173A CN201510658482.4A CN201510658482A CN105225173A CN 105225173 A CN105225173 A CN 105225173A CN 201510658482 A CN201510658482 A CN 201510658482A CN 105225173 A CN105225173 A CN 105225173A
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Abstract
The invention provides a kind of catering service system, this system comprises: Cloud Server and at least one service robot; Man-machine interaction parts, wireless transceiver device that each service robot comprises middle control elements and is connected with middle control elements respectively; Man-machine interaction parts comprise recording device and speech recognition device, and recording device comprises microphone array.Cloud Server sends distribution instruction respectively to each service robot; Middle control elements controls service robot and walks in the travel region of correspondence; The voice messaging of recording device admission client, and the position of client is located by microphone array; Middle control elements controls the position that service robot runs to client; Middle control elements control man-machine interaction parts according to the voice identification result of speech recognition device and client mutual.By arranging service robot in zones of different and client carries out man-machine interaction, enhancing Intelligent Service level, improve Customer Experience, being conducive to improving efficiency of service.
Description
Technical field
The invention belongs to technical field of electronic equipment, especially relate to a kind of catering service system.
Background technology
Catering trade is sufficient competition industry, how to show one's talent in the same industry, and except the quality of vegetable, key is the service level in dining room.And the service level in dining room, depend on ability and the attitude of waiter at present more.
But, depend on the mode of waiter's manual service, the impact of the many factors such as health, emotion, living condition can be subject to due to waiter, full, positive duty cannot be remained, the client of all periods not only cannot be allowed to obtain unified quality services, affect Customer Experience, also often cause lower efficiency of service and lower Intelligent Service level.
Summary of the invention
For above-mentioned Problems existing, the invention provides a kind of catering service system, by arranging service robot and client carries out man-machine interaction, enhancing Intelligent Service level, while improve Customer Experience, be also conducive to improving efficiency of service.
The invention provides a kind of catering service system, comprising:
Cloud Server and at least one service robot;
Each service robot comprises: middle control elements and the man-machine interaction parts, the wireless transceiver device that are connected with described middle control elements respectively;
Described man-machine interaction parts comprise recording device and speech recognition device;
Described recording device comprises microphone array;
Described Cloud Server, for sending distribution instruction respectively to each described service robot, described distribution instruction comprises mark and the travel region mark of service robot;
Described middle control elements, for receiving described distribution instruction by described wireless transceiver device, and controls described service robot and walks in the travel region of correspondence;
Described recording device, for enrolling the voice messaging that client sends, and locates the position of described client by described microphone array;
Described middle control elements, also runs to the position of described client for controlling described service robot.
Institute's speech recognizer part, for carrying out speech recognition to described voice messaging;
Described middle control elements, also for control described man-machine interaction parts according to voice identification result and described client mutual.
Catering service system provided by the invention, Cloud Server by distributing walking area identification for each service robot, thus makes each service robot can walk in each self-corresponding travel region, is the serve in self zone.Specifically, when the service robot in certain region is enrolled after the voice messaging of client, by locating the position of client and running to client place, carry out man-machine interaction with client, think this serve.By arranging service robot and client carries out man-machine interaction, enhancing Intelligent Service level, while improve Customer Experience, being also conducive to improving efficiency of service.
Accompanying drawing explanation
Fig. 1 is the structural representation of catering service system embodiment one of the present invention;
Fig. 2 is the structural representation of catering service system embodiment two of the present invention;
Fig. 3 is the structural representation of catering service system embodiment three of the present invention;
Fig. 4 is the structural representation of catering service system embodiment four of the present invention;
Fig. 5 is the structural representation of catering service system embodiment five of the present invention.
Embodiment
Fig. 1 is the structural representation of catering service system embodiment one of the present invention, and as shown in Figure 1, this catering service system comprises: Cloud Server 1 and at least one service robot 2;
Each service robot comprises: middle control elements 21 and the man-machine interaction parts 22, the wireless transceiver device 23 that are connected with described middle control elements 21 respectively.
Described man-machine interaction parts 22 comprise recording device 221 and speech recognition device 222.
Described recording device 221 comprises microphone array.
Described Cloud Server 1, for sending distribution instruction respectively to each described service robot 2, described distribution instruction comprises mark and the travel region mark of service robot.
Described middle control elements 21, for receiving described distribution instruction by described wireless transceiver device 23, and controls described service robot 2 and walks in the travel region of correspondence.
Described recording device 221, for enrolling the voice messaging that client sends, and locates the position of described client by described microphone array.
Described middle control elements 21, also runs to the position of described client for controlling described service robot 2.
Institute's speech recognizer part 222, for carrying out speech recognition to described voice messaging.
Described middle control elements 21, also mutual with described client for controlling described man-machine interaction parts 22 according to voice identification result.
Wherein, also comprise in described man-machine interaction parts: the speech play device 223, the display device 224 that are connected with described middle control elements 21;
The memory device 24 be connected with described middle control elements 21 is also comprised in described service robot 2.
In the present embodiment, can carry out Region dividing to dining room, in conjunction with the size of dining room reality, can arrange multiple service robot and walk in the zones of different in dining room, be the serve of zones of different.Wherein, travel region division can be carried out according to the layout of putting of the walking passageway identified in the map of dining room, each dining table in advance.
Specifically, the mark of each service robot can be stored in Cloud Server 1 and divide the mark of each travel region obtained in advance, wherein, the mark of travel region can be the travel region scope identifier associated with corresponding with service robot that Cloud Server 1 delimited on the map of dining room, or, also can be the RFID label tag corresponding from different travel region.Wherein, in RFID label tag, be written with the mark of corresponding travel region, such as region 1, region 2.RFID label tag can be attached to the boundary position of corresponding travel region, such as be attached on the wall of boundary, on certain dining table of boundary.
Thus, after have matched corresponding travel region for each service robot 2, the distribution instruction of the mark and travel region mark that carry service robot is sent to each service robot 2 by Cloud Server 1, and each service robot 2 is identified in corresponding travel region according to travel region indicated in this distribution instruction and walks.
Wherein, each service robot 2 can be belonged to prior art by control walking, is not the emphasis of the technical program, repeats no more.What deserves to be explained is, in this programme, each service robot 2 needs to walk in each self-corresponding travel region.Specifically, when being designated the RFID label tag being written with corresponding walking area identification in above-mentioned travel region, certain service robot 2 can in the process of walking, determine whether it runs to zone boundary by reading RFID label tag, if walking is to border, travel region, then carry out travelling control such as turning around, turn to, walk in the travel region of self to make this service robot.When above-mentioned travel region is designated the regional extent that dining room map delimited out, service robot can based on the position that existing such as GPS locates, indoor wireless location technology determines self, and on the map of dining room, identify the position of self in real time, when the position of self is positioned at the travel region range boundary of self correspondence, carry out travelling control such as turning around, turn to, walk in the travel region of self to make this service robot.
In sum, in the present embodiment, based on the actual size in dining room, Region dividing can be carried out to dining room, each region corresponds to the travel region of a service robot, thus can be served the client being positioned at different rows and walking region by the service robot in different travel region.
When being specially client and serving, can based on man-machine interaction, for client provides diversified personalized service, in the present embodiment, first illustrate that one provides the important prerequisite of exact service for client, namely to the location of client proposing demand for services.
Specifically, when in conjunction with a kind of actual conditions usually in dining room, usually, such as order when the customer need waiter that has dinner provides, check etc. is served, all can cry " waiter ", thus waiter follows sound and arrives.In the present embodiment, for service robot 2, it acts as the role of waiter, therefore such as certain client cries " robot ", " robot, order " time, the voice messaging sent to this client enrolled by service robot 2 by its recording device 221, simultaneously, the voice messaging of speech recognition device 222 couples of clients carries out speech recognition, if the result identified represents the result needed for this serve, such as identify client and be service robot, customer need is ordered, then based on the reception of this voice messaging, the location of this customer location is realized by the microphone array arranged in recording device 221, afterwards, this service robot 2 is gone to this client position by middle control elements 21 control lines, described man-machine interaction parts 22 are controlled mutual with this client according to voice identification result.Such as, if this client just cries " robot ", then according to logic of propositions, middle control elements 21 can control speech play device 223 and send default welcome greeting voice, can also control display device 224 simultaneously and show default welcome screen.And then, if this client and then propose certain demand, such as order, then this service robot enrolls this voice by recording device 221, and identify through speech recognition device 222, in triggering, control elements 21 controls speech play device 223 according to logic of propositions and plays daily special food product and introduce voice, control display device 224 simultaneous display for food product image.
Wherein, in the memory device 24 arranged in service robot 2, association store has voice, the image information of various voice identification result and its correspondence, thus, make middle control elements 21 can according to the recognition result of speech recognition device 222, from memory device 24, coupling obtains corresponding voice, image information, and control speech play device 223 and display device 224 are play accordingly and show.
In the present embodiment, Cloud Server by distributing walking area identification for each service robot, thus makes each service robot can walk in each self-corresponding travel region, is the serve in self zone.When the service robot in certain region is enrolled after the voice messaging of client, by locating the position of client and running to client place, carry out man-machine interaction with client, think this serve.By arranging service robot and client carries out man-machine interaction, enhancing Intelligent Service level, while improve Customer Experience, being also conducive to improving efficiency of service.
Fig. 2 is the structural representation of catering service system embodiment two of the present invention, and as shown in Figure 2, this catering service system also comprises: service platform 3, and at least one service robot 2 described is connected with described service platform 3 respectively by the wireless transceiver device 23 of correspondence.
Institute's speech recognizer part 222 specifically for recognize in described voice messaging include demand for services keyword time, send the first trigger pip to described middle control elements 21.
Described middle control elements 21, also for when receiving described first trigger pip, controlling described speech play device 223 and playing dining table number inquiry voice.
Described recording device 221, also for enrolling the dining table number of described client response.
Described middle control elements 21, also for described voice messaging and described dining table number being sent to described service platform 3 by described wireless transceiver device 23.
In the present embodiment, service platform 3 mainly refers to the service host being positioned at foreground, dining room place.On the basis of embodiment described in Fig. 1, when customer need such as order, add water, the service such as checkout time, service robot 2 based on its speech recognition device 222 to the identification of the voice messaging that this client sends, recognize in this voice messaging include above-mentionedly such as to order, add water, the demand for services keyword such as checkout time, the first trigger pip is sent to middle control elements 21, thus middle control elements 21 is when receiving the first trigger pip, controls speech play device 223 and playing dining table number inquiry voice.Recording device 221 enrolls the dining table number of client's response.Thus the dining table number of the voice messaging of client and client is sent to service platform 3 by wireless transceiver device 23 by wireless transceiver device 23 by middle control elements 21.
In the present embodiment, the demand of client can be identified timely and accurately by service robot, and then send the demand for services of client to service platform, make service platform that attendant can be arranged to respond the demand for services of associated customer fast, avoid generally attendant after the calling hearing client, first obtain client to locate to inquire its demand, such as add water demand, and then the bottle that goes again to fetch water to add water the low defect of caused efficiency of service for this client.
Fig. 3 is the structural representation of catering service system embodiment three of the present invention, as shown in Figure 3, also comprises in described service robot 2: the proximity transducer 25 be connected with described middle control elements 21.
Described proximity transducer 25, for detect in preset range there is client time, send the second trigger pip to described middle control elements 21.
Described middle control elements 21, also for when receiving described second trigger pip, controls described speech play device 223 played songs inquiry voice.
Described recording device 221, also for enrolling the song title of described client response.
Described middle control elements 21, also for being sent the download instruction carrying described song title to described Cloud Server 1 by described wireless transceiver device 23, and receives by described wireless transceiver device 23 the song audio frequency and video that described Cloud Server 1 returns.
Described middle control elements 21, also for controlling described speech play device 223 and described display device 224 plays described song audio frequency and video.
In the present embodiment, in order to increase Customer Experience further, extending the interactive function of service robot, song-requesting service can be provided for client.
When service robot is walked in the travel region of correspondence, can detect whether there is client around by proximity transducer 25, its sensing range can preset, in order to avoid the scope detected is excessive, the client of travel region, non-self place detected, simultaneously in order to avoid sensing range is too small, can't detect the client existed around, its sensing range need set in conjunction with the actual conditions in dining room.This proximity transducer 25 can be infrared sensor etc.
When proximity transducer 25 detect in preset range there is client time, the second trigger pip is sent to middle control elements 21, when middle control elements 21 exists second trigger pip of client around receiving sign and detecting, control speech play device 223 played songs inquiry voice.When client wants to use this song-requesting service, it can respond this inquiry voice, say its want the song title of listening.Thus, after recording device 221 enrolls the song title of client's response, in triggering, control elements 21 sends the download instruction carrying this song title to Cloud Server 1 by wireless transceiver device 23, Cloud Server 1 is after receiving this download instruction, search for song audio frequency and video corresponding to this song title and feed back to service robot, service robot receives by wireless transceiver device 23 the song audio frequency and video that Cloud Server 1 returns, and then middle control elements 21 controls speech play device 223 and display device 224 plays this song audio frequency and video.
Wherein, display device 224 can comprise the first display device being positioned at service-delivery machine head part, can also comprise the second display part being positioned at service robot trunk.
Thus, the head portrait of singer can be shown on the first display device, second display part shows MV video image.
What deserves to be explained is, this song ordering function can be set to be the service of charge, thus, client detected at service robot, when played songs inquiry voice, first can simply introduce down this song ordering function and expenses standard, to point out client.Thus, after client's requesting song, finishing, the number of songs that this client can be requested a song by middle control elements 21 of service robot and dining table number corresponding to this client are sent to service platform 3 by wireless transceiver device 23, to make service platform 3, the requesting song expense of this client is associated with in the consumption inventory of this client, finally to settle accounts.
Except above-mentioned song ordering function, in the present embodiment, this provides a kind of painting function, and this function is particularly useful for children.Specifically, above-mentioned second display part can be touch-screen, paints for client.
Specifically, when embody rule, can be similar with song ordering function, when there is client in the proximity transducer 25 of service robot around detecting, can control speech play device 223 by middle control elements 21 and play drawing suggestion voice, prompting client can paint on second display part.If client wants to paint, then client can such as start by the related control clicked on second display part control triggering drawing operational order of painting, middle control elements 21 is after the drawing operational order receiving client's input, control second display part display drawing interface, thus client can paint on this drawing interface, and after drawing terminates, can control to activate on drawing interface such as preserve, the control such as printing, thus client can click corresponding control triggers corresponding process.
What deserves to be explained is, it can be that client is triggered by the complete control of such as painting clicked on drawing interface that client terminates to paint, also can be that service robot is realized by clocking capability, if such as service robot timing client did not have follow-up drawing operation in 5 minutes, then assert that this client terminates drawing.
In the present embodiment, by the service function of expansion service robot, enrich the human-computer intellectualization function of service robot, improve client and to have dinner experience.
Fig. 4 is the structural representation of catering service system embodiment four of the present invention, as shown in Figure 4, also comprises in described service robot 2: the acceleration transducer 26, moving component 27, the motor 28 that are connected with described middle control elements 21.
Described acceleration transducer 26, for when detecting that the acceleration of motion of described service robot 2 is greater than predetermined threshold value, sends the 3rd trigger pip to described middle control elements 21.
Described middle control elements 21, also for when receiving described 3rd trigger pip, controlling described moving component 27 and stopping, and controls described motor 28 and close.
Because service robot freely can be walked in travel region, in the process of walking, if someone pushes away oneself, this service robot can be caused to have the action of acceleration, when detecting that the acceleration of motion of service robot is greater than predetermined threshold value by the acceleration transducer 26 be arranged in service robot, send the 3rd trigger pip to middle control elements 21.Middle control elements 21 is when receiving the 3rd trigger pip, and controlled motion parts 27 stop, and controls motor 28 and close, in order to avoid after service robot is pushed, too fast causing of moving hurts client.Meanwhile, middle control elements 21 also can control speech play device 221 and send suggestion voice, reminds client careful, does not promote service robot.
In the present embodiment, by the detection to service robot acceleration of motion, when detecting that service robot has accelerated motion, Control Server robot stops walking, avoids causing the injury to client, improves the Services-Security of service robot.
Fig. 5 is the structural representation of catering service system embodiment five of the present invention, as shown in Figure 5, also comprise in described man-machine interaction parts 22: the rotating mechanism 226 being arranged on the expansion link 225 on described service robot 2 health and being connected with described expansion link 225, described rotating mechanism 226 is provided with camera 227.
In the present embodiment, service robot can also provide camera function, specifically can be provided as the function that client takes pictures, and can also provide the function of taking a group photo with client.
Concrete, the health of service robot 2 is also provided with the first photograph instruction button and the second photograph instruction button, wherein, the first photograph instruction button is used to indicate takes a group photo with service robot, and the second photograph instruction button is used to indicate service-delivery machine people for client and takes pictures.
Specifically, when the first photograph instruction button is pressed, in triggering, control elements 21 controls the rotation direction of rotating mechanism 226, press due to the first photograph instruction button and represent that client will take a group photo with service robot, rotate, with the lens direction divert service robot 2 by camera 227 so control rotating mechanism 226, simultaneously, control the length of adjustment expansion link 225, to make camera lens and service robot 2 predeterminable range apart of camera 227, and then control camera 227 is taken pictures.Wherein, when control camera 227 is taken pictures, middle control elements 21 first can control speech play device 223 play cuing voice, such as points out client to cry out 1,2,3, when client barks out 3, controls camera 227 and takes pictures.
In addition, when the second photograph instruction button is pressed, middle control elements 21 controls rotating mechanism 226 and rotates, so that the lens direction of camera 227 is turned to client, control the result of finding a view that display device 224 shows camera 227 simultaneously, thus client can according to result motion direction of finding a view, so that each client is in camera lens, and then control camera 227 is taken pictures.
Optionally, this catering service system also comprises: the printer 4 be connected with described service platform 3.
In above-mentioned function of taking pictures, after having taken pictures, according to the instruction of client, middle control elements 21 camera 227 can be taken pictures obtain photo send to service platform 3 by wireless transceiver device 23, service platform 3 controls printer 4 and prints this photo.Thus client can arrive the paying of service platform 3 place and get the photo taken.
The requesting song provided with service robot, the use of painting function are similar, this camera function also can trigger when service robot is detected in preset range be there is client by proximity transducer 25, when having client around namely detecting, controlling speech play device 223 and play prompt tone of taking pictures, can trigger by pressing above-mentioned two kinds of photograph instruction button process of taking pictures accordingly to point out client.
Further, also comprise in service robot 2: the image recognition device 29 be connected with described middle control elements 21.
Described image recognition device 29, for identifying the face feature information that described camera 227 is taken pictures in the photo of acquisition.
Described middle control elements 21, also for described face feature information is sent to described Cloud Server 1 by described wireless transceiver device 23.
Described Cloud Server 1, also for when matching the custom image corresponding with described face feature information from image data base, reading the information on services corresponding with described custom image, and described information on services is sent to described service robot 2.
Described middle control elements 21, also for after receiving described information on services by described wireless transceiver device 23, controls described speech play device 223 and/or described display device 224 and plays the service content corresponding with described information on services.
In the present embodiment, the camera function that above-mentioned service robot provides, except as except a kind of amusement function, can also serve the process of having dinner of client.
Specifically, after the photo of acquisition client of being taken pictures by camera 227, can identify by image recognition device 29 face feature information comprised in this photo.Identification for facial characteristics is prior art, does not repeat in the present embodiment.And then this face feature information can be sent to Cloud Server 1 by wireless transceiver device 23 by middle control elements 21.Cloud Server 1, when matching the custom image corresponding with this face feature information from image data base, reads the information on services corresponding with this custom image, and this information on services is sent to service robot 2.
What deserves to be explained is, the information on services that the custom image of registered customers is corresponding with this client in Cloud Server, can be preserved in advance, the information such as the name that this information on services such as comprises this client, menu of putting when having dinner recently.
Specifically, if Cloud Server 1 does not match the custom image corresponding with above-mentioned face feature information from image data base, can return default indication information to middle control elements 21, middle control elements 21 can control speech play device 223 and inquire whether client is ready registered members.If recording device 221 enrolls the information of being ready to register of customer replies, the client's photo taken can be sent in Cloud Server 1 by wireless transceiver device 23 by middle control elements 21, simultaneously, based on the mode of interactive voice, obtain the associated personal information of this client, such as name, thus Cloud Server completes the member registration of this client.Further, after this client has ordered, the menu association this client can put is stored in Cloud Server.Thus, the information on services such as menu, name of ordering such as last time of the custom image and its correspondence that can preserve registered customers in Cloud Server.
Passing through above-mentioned facial characteristics alignments, when determining the image comprising this client in Cloud Server, Cloud Server obtains the information on services corresponding to this custom image and sends to service robot.And then middle control elements 21 is after receiving this information on services by wireless transceiver device 23, and control speech play device 223 and/or display device 224 play the service content corresponding with information on services.Such as, play the inquiry whether voice messaging of the food product of the menu of point before another helping of by speech play device 223, show corresponding food product image by display device 224 simultaneously.
In the present embodiment, based on the camera function that service robot provides, can when client enters dining in restaurant, by the photo obtaining client of taking pictures, and then based on the extraction to this photo septum reset feature, when making Cloud Server match the facial characteristics custom image consistent with the facial characteristics extracted in image data base, the information on services of correspondence is fed back to service robot, make service robot can based on this information on services, serve targetedly for client provides to have more, while raising Customer Experience, efficiency of service can also be improved.
Last it is noted that above each embodiment is only in order to illustrate technical scheme of the present invention, be not intended to limit; Although with reference to foregoing embodiments to invention has been detailed description, those of ordinary skill in the art is to be understood that: it still can be modified to the technical scheme described in foregoing embodiments, or carries out equivalent replacement to wherein some or all of technical characteristic; And these amendments or replacement, do not make the essence of appropriate technical solution depart from the scope of various embodiments of the present invention technical scheme.
Claims (10)
1. a catering service system, is characterized in that, comprising:
Cloud Server and at least one service robot;
Each service robot comprises: middle control elements and the man-machine interaction parts, the wireless transceiver device that are connected with described middle control elements respectively;
Described man-machine interaction parts comprise recording device and speech recognition device;
Described recording device comprises microphone array;
Described Cloud Server, for sending distribution instruction respectively to each described service robot, described distribution instruction comprises mark and the travel region mark of service robot;
Described middle control elements, for receiving described distribution instruction by described wireless transceiver device, and controls described service robot and walks in the travel region of correspondence;
Described recording device, for enrolling the voice messaging that client sends, and locates the position of described client by described microphone array;
Described middle control elements, also runs to the position of described client for controlling described service robot;
Institute's speech recognizer part, for carrying out speech recognition to described voice messaging;
Described middle control elements, also for control described man-machine interaction parts according to voice identification result and described client mutual.
2. system according to claim 1, is characterized in that, also comprises in described man-machine interaction parts: the speech play device, the display device that are connected with described middle control elements;
The memory device be connected with described middle control elements is also comprised in described service robot.
3. system according to claim 2, is characterized in that, described system also comprises: service platform, and at least one service robot described is connected with described service platform respectively by the wireless transceiver device of correspondence;
Institute's speech recognizer part specifically for recognize in described voice messaging include demand for services keyword time, send the first trigger pip to described middle control elements;
Described middle control elements, also for when receiving described first trigger pip, controlling described speech play device and playing dining table number inquiry voice;
Described recording device, also for enrolling the dining table number of described client response;
Described middle control elements, also for described voice messaging and described dining table number being sent to described service platform by described wireless transceiver device.
4. system according to claim 2, is characterized in that, also comprises in described service robot:
The proximity transducer be connected with described middle control elements;
Described proximity transducer, for detect in preset range there is client time, send the second trigger pip to described middle control elements;
Described middle control elements, also for when receiving described second trigger pip, controls described speech play device played songs inquiry voice;
Described recording device, also for enrolling the song title of described client response;
Described middle control elements, also for being sent the download instruction carrying described song title to described Cloud Server by described wireless transceiver device, and receives by described wireless transceiver device the song audio frequency and video that described Cloud Server returns;
Described middle control elements, also for controlling described speech play device and described display device plays described song audio frequency and video.
5. the system according to any one of claim 2 to 4, is characterized in that, described display device comprises the first display device being positioned at described service-delivery machine head part and the second display part being positioned at described service robot trunk.
6. system according to claim 5, is characterized in that, described second display part is touch-screen;
Described middle control elements, also for after the drawing operational order being received client's input by described touch-screen, controls described touch-screen display drawing interface.
7. system according to claim 1, is characterized in that, also comprises in described service robot: the acceleration transducer, moving component, the motor that are connected with described middle control elements;
Described acceleration transducer, for when detecting that the acceleration of motion of described service robot is greater than predetermined threshold value, sends the 3rd trigger pip to described middle control elements;
Described middle control elements, also for when receiving described 3rd trigger pip, controlling described moving component and stopping, and controls the closedown of described motor.
8. system according to claim 2, is characterized in that, also comprises in described man-machine interaction parts: the rotating mechanism being arranged on the expansion link on the described service-delivery machine person and being connected with described expansion link, described rotating mechanism is provided with camera;
The health of described service robot is also provided with the first photograph instruction button and the second photograph instruction button, described first photograph instruction button is used to indicate takes a group photo with described service robot, and described second photograph instruction button is used to indicate described service-delivery machine people for client and takes pictures;
Described middle control elements, also for when described first photograph instruction button is pressed, control described rotating mechanism to rotate, so that the lens direction of described camera is turned to described service robot, control the length of the described expansion link of adjustment, to make the camera lens of described camera and described service robot at a distance of predeterminable range, control described camera and take pictures;
Described middle control elements, also for when described second photograph instruction button is pressed, control described rotating mechanism and rotate, so that the lens direction of described camera is turned to client, control the result of finding a view that described display device shows described camera, control described camera and take pictures.
9. system according to claim 8, is characterized in that, also comprises: the printer be connected with described service platform;
Described middle control elements, also sends to described service platform for the photo obtained of being taken pictures by described camera by described wireless transceiver device;
Described service platform, prints described photo for controlling described printer.
10. system according to claim 8, is characterized in that, also comprises in described service robot: the image recognition device be connected with described middle control elements;
Described image recognition device, for identifying the face feature information that described camera is taken pictures in the photo of acquisition;
Described middle control elements, also for described face feature information is sent to described Cloud Server by described wireless transceiver device;
Described Cloud Server, also for when matching the custom image corresponding with described face feature information from image data base, reading the information on services corresponding with described custom image, and described information on services is sent to described service robot;
Described middle control elements, also for after receiving described information on services by described wireless transceiver device, controls described speech play device and/or described display device and plays the service content corresponding with described information on services.
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| CN105894405A (en) * | 2016-04-25 | 2016-08-24 | 百度在线网络技术（北京）有限公司 | Ordering interactive system and method based on artificial intelligence |
| CN106054901A (en) * | 2016-08-18 | 2016-10-26 | 沈阳凤天机器人科技有限公司 | Autonomous mobile sell robot |
| CN106737760A (en) * | 2017-03-01 | 2017-05-31 | 深圳市爱维尔智能科技有限公司 | A kind of human-like intelligent robot and man-machine communication's system |
| CN106971308A (en) * | 2017-03-01 | 2017-07-21 | 深圳市爱维尔智能科技有限公司 | A kind of intelligent client service system with the artificial carrier of machine |
| CN107731224A (en) * | 2016-08-10 | 2018-02-23 | 松下知识产权经营株式会社 | Receive guests device, method of receiving guests and system of receiving guests |
| CN107817797A (en) * | 2017-10-27 | 2018-03-20 | 安徽工程大学 | A kind of indoor orientation method of Song Cai robots |
| WO2018157343A1 (en) * | 2017-03-02 | 2018-09-07 | 深圳市爱维尔智能科技有限公司 | Intelligent customer service system using robot as carrier |
| CN108687768A (en) * | 2018-04-02 | 2018-10-23 | 深圳臻迪信息技术有限公司 | One kind is paddled robot and robot data inputting method of paddling |
| CN108876662A (en) * | 2018-06-07 | 2018-11-23 | 郑州云海信息技术有限公司 | Intelligent food and beverage sevice method, system, intelligent Service center and intelligent terminal |
| CN109397299A (en) * | 2017-08-15 | 2019-03-01 | 上海宜硕网络科技有限公司 | The control method for movement of robot, robot service management system and robot |
| CN109984545A (en) * | 2019-05-15 | 2019-07-09 | 张羽田 | A kind of pantry interaction robot |
| CN110235073A (en) * | 2017-04-28 | 2019-09-13 | 深圳市元征科技股份有限公司 | A kind of automatic running method and device of stadium article-holding cart |
| CN110675201A (en) * | 2019-10-11 | 2020-01-10 | 北京百度网讯科技有限公司 | Service information processing method and device |
| CN111539849A (en) * | 2020-04-08 | 2020-08-14 | 张歆淇 | Intelligent catering service system for hot pot restaurant |
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| CN107731224A (en) * | 2016-08-10 | 2018-02-23 | 松下知识产权经营株式会社 | Receive guests device, method of receiving guests and system of receiving guests |
| CN106054901A (en) * | 2016-08-18 | 2016-10-26 | 沈阳凤天机器人科技有限公司 | Autonomous mobile sell robot |
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| CN106971308A (en) * | 2017-03-01 | 2017-07-21 | 深圳市爱维尔智能科技有限公司 | A kind of intelligent client service system with the artificial carrier of machine |
| CN106737760B (en) * | 2017-03-01 | 2023-04-25 | 深圳市爱维尔智能科技有限公司 | Human-type intelligent robot and human-computer communication system |
| CN106971308B (en) * | 2017-03-01 | 2020-04-07 | 深圳市爱维尔智能科技有限公司 | Intelligent customer service system with robot as carrier |
| WO2018157343A1 (en) * | 2017-03-02 | 2018-09-07 | 深圳市爱维尔智能科技有限公司 | Intelligent customer service system using robot as carrier |
| CN110235073A (en) * | 2017-04-28 | 2019-09-13 | 深圳市元征科技股份有限公司 | A kind of automatic running method and device of stadium article-holding cart |
| CN109397299A (en) * | 2017-08-15 | 2019-03-01 | 上海宜硕网络科技有限公司 | The control method for movement of robot, robot service management system and robot |
| CN107817797A (en) * | 2017-10-27 | 2018-03-20 | 安徽工程大学 | A kind of indoor orientation method of Song Cai robots |
| CN108687768A (en) * | 2018-04-02 | 2018-10-23 | 深圳臻迪信息技术有限公司 | One kind is paddled robot and robot data inputting method of paddling |
| CN108687768B (en) * | 2018-04-02 | 2022-08-05 | 深圳臻迪信息技术有限公司 | Wading robot and wading robot information input method |
| CN108876662A (en) * | 2018-06-07 | 2018-11-23 | 郑州云海信息技术有限公司 | Intelligent food and beverage sevice method, system, intelligent Service center and intelligent terminal |
| CN109984545A (en) * | 2019-05-15 | 2019-07-09 | 张羽田 | A kind of pantry interaction robot |
| CN110675201A (en) * | 2019-10-11 | 2020-01-10 | 北京百度网讯科技有限公司 | Service information processing method and device |
| CN111539849A (en) * | 2020-04-08 | 2020-08-14 | 张歆淇 | Intelligent catering service system for hot pot restaurant |
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