CN104683606A - Call data processing method and device - Google Patents
Call data processing method and device Download PDFInfo
- Publication number
- CN104683606A CN104683606A CN201510067665.9A CN201510067665A CN104683606A CN 104683606 A CN104683606 A CN 104683606A CN 201510067665 A CN201510067665 A CN 201510067665A CN 104683606 A CN104683606 A CN 104683606A
- Authority
- CN
- China
- Prior art keywords
- identification information
- characteristic parameter
- data processing
- parameter
- telephone number
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Landscapes
- Telephonic Communication Services (AREA)
Abstract
The invention discloses a call data processing method, which comprises the following steps: in a call process, acquiring the audio data of a called party; extracting characteristic parameters of the acquired audio data; marking a called telephone number according to a preset mapping relationship between the characteristic parameters and identification information by adopting the identification information corresponding to the extracted characteristic parameters. The invention further discloses a call data processing device. According to the method and the device, the called telephone number is automatically marked according to the answering condition of the called party, so that the workload of telemarketing is reduced, and moreover, when the marked telephone number is dialed, the emotional attitude of the called party towards corresponding call contents can be acquired according to a mark corresponding to the telephone number to pertinently communicate in a corresponding manner according to the type of the mark of the telephone number to effectively improve communication efficiency.
Description
Technical field
The present invention relates to communication technical field, particularly relate to a kind of communicating data processing method and device.
Background technology
At present, telemarketing pattern has become one of existing conventional marketing methods.User generally carries out telephonic communication one by one according to the trade connection mode of current preservation, to reach the object of telemarketing.In order to preserve the conditions of demand of each client to product, the situation that user needs manual record to converse each time, to confirm the distribution whether continuing to carry out to this client new product in follow-up telemarketing, therefore causes the workload of telemarketing large.
Summary of the invention
Main purpose of the present invention is to provide a kind of communicating data processing method and device, is intended to realize automatically marking called number according to the situation of answering of callee, to reduce the workload of telemarketing.
Communicating data processing method provided by the invention comprises the following steps:
In communication process, gather the voice data of callee;
Extract the characteristic parameter of the voice data collected;
According to the mapping relations of characteristic parameter and the identification information preset, the identification information corresponding to characteristic parameter that employing is extracted marks called phone number.
Preferably, described characteristic parameter comprises at least one in intensity parameters, frequency parameter, word speed parameter, pitch parameter and formant parameter.
Preferably, when the characteristic parameter that each called phone number correspondence is extracted is multiple, the mapping relations of the characteristic parameter that described basis is preset and identification information, adopt the identification information corresponding to characteristic parameter extracted to comprise the step that called phone number marks:
According to the mapping relations of characteristic parameter and the identification information preset, the identification information corresponding to each characteristic parameter that acquisition is extracted;
Calculate the quantity of the characteristic parameter corresponding to each identification information;
The identification information maximum according to the quantity of corresponding characteristic parameter marks called phone number.
Preferably, the mapping relations of the characteristic parameter that described basis is preset and identification information, also comprise after the step adopting the identification information corresponding to characteristic parameter that extracts to mark called phone number:
When dialing marked telephone number, export the information corresponding to identification information of described marked telephone number.
Preferably, the mapping relations of the characteristic parameter that described basis is preset and identification information, also comprise after the step adopting the identification information corresponding to characteristic parameter that extracts to mark called phone number:
Set up the marked telephone number identification information corresponding with this telephone number and the mapping relations between the period residing for the call corresponding with this identification information.
In addition, communicating data processing unit provided by the invention comprises:
Acquisition module, in communication process, gathers the voice data of callee;
Extraction module, for extracting the characteristic parameter of the voice data collected;
Mark module, for the mapping relations according to the characteristic parameter preset and identification information, adopts the identification information corresponding to characteristic parameter extracted to mark called phone number.
Preferably, described characteristic parameter comprises at least one in intensity parameters, frequency parameter, word speed parameter, pitch parameter and formant parameter.
Preferably, when the characteristic parameter that each called phone number correspondence is extracted is multiple, described mark module comprises:
Acquiring unit, for the mapping relations according to the characteristic parameter preset and identification information, obtains the identification information corresponding to each characteristic parameter extracted;
Computing unit, for calculating the quantity of the characteristic parameter corresponding to each identification information;
Indexing unit, marks called phone number for the identification information maximum according to the quantity of corresponding characteristic parameter.
Preferably, described communicating data processing unit also comprises:
Reminding module, for when dialing marked telephone number, exports the information corresponding to identification information of described marked telephone number.
Preferably, described communicating data processing unit also comprises:
Set up module, for setting up the mapping relations between the period residing for the marked telephone number identification information corresponding with this telephone number and the call corresponding with this identification information.
Communicating data processing method provided by the invention and device, by in communication process, gather the voice data of callee, and extract the characteristic parameter of the voice data collected, then the characteristic parameter that basis is default and the mapping relations of identification information, the identification information corresponding to characteristic parameter extracted is adopted to mark called phone number, thus achieve and automatically called phone number is marked according to the situation of answering of callee, reduce the workload of telemarketing, and make when dialling to the telephone number be labeled, the affective state of the side of answering to corresponding dialog context can be known by the mark corresponding according to this telephone number, thus accomplish to shoot the arrow at the target, corresponding mode can be taked to link up according to the classification of telephone number mark when calling, effectively improve communication efficiency.
Accompanying drawing explanation
Fig. 1 is the schematic flow sheet of communicating data processing method first embodiment of the present invention;
Fig. 2 is the refinement schematic flow sheet in Fig. 1, called phone number being carried out to markers step;
Fig. 3 is the schematic flow sheet of communicating data processing method second embodiment of the present invention;
Fig. 4 is the schematic flow sheet of communicating data processing method the 3rd embodiment of the present invention;
Fig. 5 is the high-level schematic functional block diagram of communicating data processing unit first embodiment of the present invention;
Fig. 6 is the refinement high-level schematic functional block diagram in Fig. 5 in mark module one embodiment;
Fig. 7 is the high-level schematic functional block diagram of communicating data processing unit second embodiment of the present invention;
Fig. 8 is the high-level schematic functional block diagram of communicating data processing unit the 3rd embodiment of the present invention.
The realization of the object of the invention, functional characteristics and advantage will in conjunction with the embodiments, are described further with reference to accompanying drawing.
Embodiment
Should be appreciated that specific embodiment described herein only in order to explain the present invention, be not intended to limit the present invention.
The invention provides a kind of communicating data processing method.
With reference to the schematic flow sheet that Fig. 1, Fig. 1 are communicating data processing method first embodiment of the present invention.
In one embodiment, this communicating data processing method comprises the following steps:
Step S10, in communication process, gathers the voice data of callee;
The communicating data processing method that the present embodiment provides is mainly used in call terminal, for processing the voice data in communication process.This call terminal can be mobile phone, base etc.To call to party B-subscriber for party A-subscriber and be described, connect after from the phone of party A-subscriber party B-subscriber, gather the voice data from party B-subscriber.When gathering voice data, the voice data of callee in whole voice call process can be gathered; Also time segment the voice data of callee can be gathered, such as, at interval of the voice data gathering one section of callee after certain Preset Time; Also only can gather the voice data of one section of callee, concrete acquisition mode can be selected according to actual needs, in this no limit.
Step S20, extracts the characteristic parameter of the voice data collected;
In the present embodiment, the characteristic parameter of extraction has reacted the emotion behavior of callee user.When caller is in different emotions state, certain change can be shown in intensity of sound, word speed, tone etc.Such as, intensity of sound can be characterized by the intensity parameters extracting voice data, generally, when intensity of sound is larger, represents that caller is angry; The speed that word speed parameter can be passed through by syllable in the unit interval characterizes, and generally, when word speed is very fast, represents that caller is angry; Tone can be characterized by the frequency parameter of voice data.In addition, pitch parameter also can reflect the affective state of caller, such as, when average pitch is higher, represents that caller is angry, when average pitch is very low, represents that caller compares detest; When pitch range is very wide, represent that caller is angry, when pitch range is slightly wide, represent that caller compares detest.In addition, formant parameter also can reflect the affective state of caller.The above-mentioned parameter that each can react the affective state of caller all as above-mentioned characteristic parameter, specifically can be selected according to actual needs.It should be noted that in other embodiments, other all parameters can reacting the affective state of caller all can as above-mentioned characteristic parameter.
Preferably, described characteristic parameter comprises at least one in intensity parameters, frequency parameter, word speed parameter, pitch parameter and formant parameter.
Step S30, according to the mapping relations of characteristic parameter and the identification information preset, the identification information corresponding to characteristic parameter that employing is extracted marks called phone number.
Such as, can mark called phone number according to the identification information wherein corresponding to a kind of characteristic parameter.
More preferably, in order to improve the accuracy marked called number according to receiving talking situation further, with reference to Fig. 2, Fig. 2 is the refinement schematic flow sheet in Fig. 1, called phone number being carried out to markers step, when the characteristic parameter that each called phone number correspondence is extracted is multiple, can mark called phone number in the following ways, step S30 comprises:
Step S31, according to the mapping relations of characteristic parameter and the identification information preset, the identification information corresponding to each characteristic parameter that acquisition is extracted;
In the present embodiment, above-mentioned identification information is the mark for marking affective state, and such as, identification information can be angry, angry, usual, happy etc., specifically can arrange according to actual needs.The mapping relations of above-mentioned default characteristic parameter and identification information can rule of thumb set, or can by gathering a large amount of audio data sample being in different mood, by carrying out characteristic parameter extraction to audio data sample, and analysis and arrangement is carried out to the characteristic parameter extracted, finally obtain the mapping relations of characteristic parameter and identification information.Such as, for intensity parameters, mapping relations between intensity parameters with identification information can be arranged in the following ways: identification information corresponding when intensity parameters is positioned at A1 to A2 scope is for happy, when intensity parameters is positioned at A3 to A4 scope, corresponding identification information is usual, identification information corresponding when intensity parameters is positioned at A5 to A6 scope is for angry, identification information corresponding when intensity parameters is positioned at A7 to A8 scope is indignation, the numerical values recited of above-mentioned A1, A2, A3, A4, A5, A6, A7, A8 can be arranged according to actual needs, in this no limit.For other each characteristic parameters, the mode that the mapping relations between itself and identification information can be similar to intensity parameters is arranged, and does not repeat them here.
After extracting characteristic parameter, according to the interval of the mapping relations that the characteristic parameter extracted falls into, obtain the identification information that this characteristic parameter is corresponding.Such as, after extracting intensity parameters, if intensity parameters value is A0, then judge the pre-set interval that A0 falls into, if the interval that A0 falls into is A5 to A6, then represent that the identification information corresponding to intensity parameters of extraction is for angry.In like manner, for other each characteristic parameters, the identification information corresponding to each characteristic parameter is obtained respectively.
Step S32, calculates the quantity of the characteristic parameter corresponding to each identification information;
If the identification information corresponding to above-mentioned intensity parameters is angry, identification information corresponding to frequency parameter is angry, identification information corresponding to word speed parameter is indignation, identification information corresponding to pitch parameter is angry, identification information corresponding to formant parameter is usual, then the quantity of the angry characteristic of correspondence parameter of identification information is three, and the quantity of identification information indignation characteristic of correspondence parameter is one, and the quantity of the usual characteristic of correspondence parameter of identification information is one.
Step S33, the identification information maximum according to the quantity of corresponding characteristic parameter marks called phone number.
In the present embodiment, the quantity of the characteristic parameter corresponding to identification information anger is maximum, therefore, is angry to called phone number mark.
It should be noted that when the identification information that the quantity of corresponding characteristic parameter is maximum is multiple, then one of them identification information can be selected arbitrarily to mark called phone number.
Communicating data processing method provided by the invention, by in communication process, gather the voice data of callee, and extract the characteristic parameter of the voice data collected, then the characteristic parameter that basis is default and the mapping relations of identification information, the identification information corresponding to characteristic parameter extracted is adopted to mark called phone number, thus achieve and automatically called phone number is marked according to the situation of answering of callee, reduce the workload of telemarketing, and make when dialling to the telephone number be labeled, the affective state of the side of answering to corresponding dialog context can be known by the mark corresponding according to this telephone number, thus accomplish to shoot the arrow at the target, corresponding mode can be taked to link up according to the classification of telephone number mark when calling, effectively improve communication efficiency.
Further, be the schematic flow sheet of communicating data processing method second embodiment of the present invention with reference to Fig. 3, Fig. 3, in the present invention in a certain or all embodiments, also comprise after step S30:
Step S40, when dialing marked telephone number, exports the information corresponding to identification information of described marked telephone number.
In the present embodiment, such as, the identification information that marked telephone number marks is for angry, then when dialing this telephone number, described information can be shown with the form of word on call interface, or described information can also be play in the form of speech, thus when dialing marked telephone number, the affective state that the telephone number that can initiatively point out the side of dialing to dial is corresponding.
Further, be the schematic flow sheet of communicating data processing method the 3rd embodiment of the present invention with reference to Fig. 4, Fig. 4, in the present invention in a certain or all embodiments, also comprise after step S30:
Step S50, sets up the marked telephone number identification information corresponding with this telephone number and the mapping relations between the period residing for the call corresponding with this identification information.
The affective state produced when different time sections is conversed due to callee generally can be variant, therefore, the telephone number identification information corresponding with this telephone number and the mapping relations between the period residing for the call corresponding with this identification information can be set up, react callee's Different periods and produce and answer to obtain affective state.Preferably, for the telephone number that each is marked, the mapping relations between an identification information and call residing period can be set up, preferably, the function curve between an identification information and call residing period can be set up, thus callee can be reacted more intuitively at the affective state of different time sections to dialog context.
The present invention further provides a kind of communicating data processing unit.
With reference to the high-level schematic functional block diagram that Fig. 5, Fig. 5 are communicating data processing unit first embodiment of the present invention.
In one embodiment, this communicating data processing unit comprises:
Acquisition module 10, in communication process, gathers the voice data of callee;
The communicating data processing method that the present embodiment provides is mainly used in call terminal, for processing the voice data in communication process.This call terminal can be mobile phone, base etc.To call to party B-subscriber for party A-subscriber and be described, connect after from the phone of party A-subscriber party B-subscriber, gather the voice data from party B-subscriber.When gathering voice data, the voice data of callee in whole voice call process can be gathered; Also time segment the voice data of callee can be gathered, such as, at interval of the voice data gathering one section of callee after certain Preset Time; Also only can gather the voice data of one section of callee, concrete acquisition mode can be selected according to actual needs, in this no limit.
Extraction module 20, for extracting the characteristic parameter of the voice data collected;
In the present embodiment, the characteristic parameter of extraction has reacted the emotion behavior of callee user.When caller is in different emotions state, certain change can be shown in intensity of sound, word speed, tone etc.Such as, intensity of sound can be characterized by the intensity parameters extracting voice data, generally, when intensity of sound is larger, represents that caller is angry; The speed that word speed parameter can be passed through by syllable in the unit interval characterizes, and generally, when word speed is very fast, represents that caller is angry; Tone can be characterized by the frequency parameter of voice data.In addition, pitch parameter also can reflect the affective state of caller, such as, when average pitch is higher, represents that caller is angry, when average pitch is very low, represents that caller compares detest; When pitch range is very wide, represent that caller is angry, when pitch range is slightly wide, represent that caller compares detest.In addition, formant parameter also can reflect the affective state of caller.The above-mentioned parameter that each can react the affective state of caller all as above-mentioned characteristic parameter, specifically can be selected according to actual needs.It should be noted that in other embodiments, other all parameters can reacting the affective state of caller all can as above-mentioned characteristic parameter.
Preferably, described characteristic parameter comprises at least one in intensity parameters, frequency parameter, word speed parameter, pitch parameter and formant parameter.
Mark module 30, for the mapping relations according to the characteristic parameter preset and identification information, adopts the identification information corresponding to characteristic parameter extracted to mark called phone number.
Such as, can mark called phone number according to the identification information wherein corresponding to a kind of characteristic parameter.
More preferably, in order to improve the accuracy marked called number according to receiving talking situation further, with reference to Fig. 6, Fig. 6 is the refinement high-level schematic functional block diagram in Fig. 5 in mark module one embodiment, when the characteristic parameter that each called phone number correspondence is extracted is multiple, can mark called phone number in the following ways, described mark module 30 comprises:
Acquiring unit 31, for the mapping relations according to the characteristic parameter preset and identification information, obtains the identification information corresponding to each characteristic parameter extracted;
In the present embodiment, above-mentioned identification information is the mark for marking affective state, and such as, identification information can be angry, angry, usual, happy etc., specifically can arrange according to actual needs.The mapping relations of above-mentioned default characteristic parameter and identification information can rule of thumb set, or can by gathering a large amount of audio data sample being in different mood, by carrying out characteristic parameter extraction to audio data sample, and analysis and arrangement is carried out to the characteristic parameter extracted, finally obtain the mapping relations of characteristic parameter and identification information.Such as, for intensity parameters, mapping relations between intensity parameters with identification information can be arranged in the following ways: identification information corresponding when intensity parameters is positioned at A1 to A2 scope is for happy, when intensity parameters is positioned at A3 to A4 scope, corresponding identification information is usual, identification information corresponding when intensity parameters is positioned at A5 to A6 scope is for angry, identification information corresponding when intensity parameters is positioned at A7 to A8 scope is indignation, the numerical values recited of above-mentioned A1, A2, A3, A4, A5, A6, A7, A8 can be arranged according to actual needs, in this no limit.For other each characteristic parameters, the mode that the mapping relations between itself and identification information can be similar to intensity parameters is arranged, and does not repeat them here.
After extracting characteristic parameter, according to the interval of the mapping relations that the characteristic parameter extracted falls into, obtain the identification information that this characteristic parameter is corresponding.Such as, after extracting intensity parameters, if intensity parameters value is A0, then judge the pre-set interval that A0 falls into, if the interval that A0 falls into is A5 to A6, then represent that the identification information corresponding to intensity parameters of extraction is for angry.In like manner, for other each characteristic parameters, the identification information corresponding to each characteristic parameter is obtained respectively.
Computing unit 32, for calculating the quantity of the characteristic parameter corresponding to each identification information;
If the identification information corresponding to above-mentioned intensity parameters is angry, identification information corresponding to frequency parameter is angry, identification information corresponding to word speed parameter is indignation, identification information corresponding to pitch parameter is angry, identification information corresponding to formant parameter is usual, then the quantity of the angry characteristic of correspondence parameter of identification information is three, and the quantity of identification information indignation characteristic of correspondence parameter is one, and the quantity of the usual characteristic of correspondence parameter of identification information is one.
Indexing unit 33, marks called phone number for the identification information maximum according to the quantity of corresponding characteristic parameter.
In the present embodiment, the quantity of the characteristic parameter corresponding to identification information anger is maximum, therefore, is angry to called phone number mark.
It should be noted that when the identification information that the quantity of corresponding characteristic parameter is maximum is multiple, then one of them identification information can be selected arbitrarily to mark called phone number.
Communicating data processing unit provided by the invention, by in communication process, gather the voice data of callee, and extract the characteristic parameter of the voice data collected, then the characteristic parameter that basis is default and the mapping relations of identification information, the identification information corresponding to characteristic parameter extracted is adopted to mark called phone number, thus achieve and automatically called phone number is marked according to the situation of answering of callee, reduce the workload of telemarketing, and make when dialling to the telephone number be labeled, the affective state of the side of answering to corresponding dialog context can be known by the mark corresponding according to this telephone number, thus accomplish to shoot the arrow at the target, corresponding mode can be taked to link up according to the classification of telephone number mark when calling, effectively improve communication efficiency.
Further, be the high-level schematic functional block diagram of communicating data processing unit second embodiment of the present invention with reference to Fig. 7, Fig. 7, in the present invention in a certain or all embodiments, described communicating data processing unit also comprises:
Reminding module 40, for when dialing marked telephone number, exports the information corresponding to identification information of described marked telephone number.
In the present embodiment, such as, the identification information that marked telephone number marks is for angry, then when dialing this telephone number, described information can be shown with the form of word on call interface, or described information can also be play in the form of speech, thus when dialing marked telephone number, the affective state that the telephone number that can initiatively point out the side of dialing to dial is corresponding.
Further, be the high-level schematic functional block diagram of communicating data processing unit the 3rd embodiment of the present invention with reference to Fig. 8, Fig. 8, in the present invention in a certain or all embodiments, described communicating data processing unit also comprises:
Set up module 50, for setting up the mapping relations between the period residing for the marked telephone number identification information corresponding with this telephone number and the call corresponding with this identification information.
The affective state produced when different time sections is conversed due to callee generally can be variant, therefore, the telephone number identification information corresponding with this telephone number and the mapping relations between the period residing for the call corresponding with this identification information can be set up, react callee's Different periods and produce and answer to obtain affective state.Preferably, for the telephone number that each is marked, the mapping relations between an identification information and call residing period can be set up, preferably, the function curve between an identification information and call residing period can be set up, thus callee can be reacted more intuitively at the affective state of different time sections to dialog context.
These are only the preferred embodiments of the present invention; not thereby the scope of the claims of the present invention is limited; every utilize specification of the present invention and accompanying drawing content to do equivalent structure or equivalent flow process conversion; or be directly or indirectly used in other relevant technical fields, be all in like manner included in scope of patent protection of the present invention.
Claims (10)
1. a communicating data processing method, is characterized in that, described communicating data processing method comprises the following steps:
In communication process, gather the voice data of callee;
Extract the characteristic parameter of the voice data collected;
According to the mapping relations of characteristic parameter and the identification information preset, the identification information corresponding to characteristic parameter that employing is extracted marks called phone number.
2. communicating data processing method as claimed in claim 1, it is characterized in that, described characteristic parameter comprises at least one in intensity parameters, frequency parameter, word speed parameter, pitch parameter and formant parameter.
3. communicating data processing method as claimed in claim 2, it is characterized in that, when the characteristic parameter that each called phone number correspondence is extracted is multiple, the mapping relations of the characteristic parameter that described basis is preset and identification information, adopt the identification information corresponding to characteristic parameter extracted to comprise the step that called phone number marks:
According to the mapping relations of characteristic parameter and the identification information preset, the identification information corresponding to each characteristic parameter that acquisition is extracted;
Calculate the quantity of the characteristic parameter corresponding to each identification information;
The identification information maximum according to the quantity of corresponding characteristic parameter marks called phone number.
4. communicating data processing method as claimed in claim 1, it is characterized in that, the mapping relations of the characteristic parameter that described basis is preset and identification information, also comprise after the step adopting the identification information corresponding to characteristic parameter that extracts to mark called phone number:
When dialing marked telephone number, export the information corresponding to identification information of described marked telephone number.
5. communicating data processing method as claimed in claim 1, it is characterized in that, the mapping relations of the characteristic parameter that described basis is preset and identification information, also comprise after the step adopting the identification information corresponding to characteristic parameter that extracts to mark called phone number:
Set up the marked telephone number identification information corresponding with this telephone number and the mapping relations between the period residing for the call corresponding with this identification information.
6. a communicating data processing unit, is characterized in that, described communicating data processing unit comprises:
Acquisition module, in communication process, gathers the voice data of callee;
Extraction module, for extracting the characteristic parameter of the voice data collected;
Mark module, for the mapping relations according to the characteristic parameter preset and identification information, adopts the identification information corresponding to characteristic parameter extracted to mark called phone number.
7. communicating data processing unit as claimed in claim 6, it is characterized in that, described characteristic parameter comprises at least one in intensity parameters, frequency parameter, word speed parameter, pitch parameter and formant parameter.
8. communicating data processing unit as claimed in claim 7, is characterized in that, when the characteristic parameter that each called phone number correspondence is extracted is multiple, described mark module comprises:
Acquiring unit, for the mapping relations according to the characteristic parameter preset and identification information, obtains the identification information corresponding to each characteristic parameter extracted;
Computing unit, for calculating the quantity of the characteristic parameter corresponding to each identification information;
Indexing unit, marks called phone number for the identification information maximum according to the quantity of corresponding characteristic parameter.
9. communicating data processing unit as claimed in claim 6, it is characterized in that, described communicating data processing unit also comprises:
Reminding module, for when dialing marked telephone number, exports the information corresponding to identification information of described marked telephone number.
10. communicating data processing unit as claimed in claim 6, it is characterized in that, described communicating data processing unit also comprises:
Set up module, for setting up the mapping relations between the period residing for the marked telephone number identification information corresponding with this telephone number and the call corresponding with this identification information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510067665.9A CN104683606B (en) | 2015-02-06 | 2015-02-06 | Communicating data processing method and processing device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510067665.9A CN104683606B (en) | 2015-02-06 | 2015-02-06 | Communicating data processing method and processing device |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN104683606A true CN104683606A (en) | 2015-06-03 |
| CN104683606B CN104683606B (en) | 2018-08-14 |
Family
ID=53318153
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201510067665.9A Active CN104683606B (en) | 2015-02-06 | 2015-02-06 | Communicating data processing method and processing device |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN104683606B (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106686261A (en) * | 2017-01-19 | 2017-05-17 | 腾讯科技（深圳）有限公司 | Information processing method and system |
| WO2018170816A1 (en) * | 2017-03-23 | 2018-09-27 | 李卓希 | Call control processing method, and mobile terminal |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US7657251B2 (en) * | 2004-03-31 | 2010-02-02 | Nec Corporation | Call interruption compensation system |
| CN101789990A (en) * | 2009-12-23 | 2010-07-28 | 宇龙计算机通信科技(深圳)有限公司 | Method and mobile terminal for judging emotion of opposite party in conservation process |
| CN102625005A (en) * | 2012-03-05 | 2012-08-01 | 广东天波信息技术股份有限公司 | Call center system with function of real-timely monitoring service quality and implement method of call center system |
| CN103873642A (en) * | 2012-12-10 | 2014-06-18 | 北京三星通信技术研究有限公司 | Method and device for recording call log |
-
2015
- 2015-02-06 CN CN201510067665.9A patent/CN104683606B/en active Active
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US7657251B2 (en) * | 2004-03-31 | 2010-02-02 | Nec Corporation | Call interruption compensation system |
| CN101789990A (en) * | 2009-12-23 | 2010-07-28 | 宇龙计算机通信科技(深圳)有限公司 | Method and mobile terminal for judging emotion of opposite party in conservation process |
| CN102625005A (en) * | 2012-03-05 | 2012-08-01 | 广东天波信息技术股份有限公司 | Call center system with function of real-timely monitoring service quality and implement method of call center system |
| CN103873642A (en) * | 2012-12-10 | 2014-06-18 | 北京三星通信技术研究有限公司 | Method and device for recording call log |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106686261A (en) * | 2017-01-19 | 2017-05-17 | 腾讯科技（深圳）有限公司 | Information processing method and system |
| CN106686261B (en) * | 2017-01-19 | 2021-03-12 | 腾讯科技（深圳）有限公司 | Information processing method and system |
| WO2018170816A1 (en) * | 2017-03-23 | 2018-09-27 | 李卓希 | Call control processing method, and mobile terminal |
Also Published As
| Publication number | Publication date |
|---|---|
| CN104683606B (en) | 2018-08-14 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN104883437B (en) | The method and system of speech analysis adjustment reminding sound volume based on environment | |
| CN102780819A (en) | Method of voice recognition of contact for mobile terminal | |
| CN107566658A (en) | Call method, device, storage medium and mobile terminal | |
| CN103929523A (en) | Method and mobile terminal for intelligently processing incoming call | |
| CN110072019A (en) | A kind of method and device shielding harassing call | |
| CN104301492B (en) | Strange number management method and communication terminal | |
| CN104683538A (en) | Harassment telephone number library construction method and system | |
| CN104410973A (en) | Recognition method and system for tape played phone fraud | |
| CN105933493A (en) | Strange incoming call processing method, device and mobile terminal | |
| CN103841276A (en) | Method for evaluating speech quality based on smart phone platform | |
| CN107369441A (en) | Noise-eliminating method, device and the terminal of voice signal | |
| CN101827173A (en) | Mobile phone changing ring tone according to changes of weather and implementation method thereof | |
| CN104683606A (en) | Call data processing method and device | |
| CN103281425A (en) | Method and device for analyzing contact through conversation voice | |
| CN107197074B (en) | Address book management method and device, storage medium and electronic equipment | |
| CN103546613A (en) | Contact person recording method, contact person recording device and mobile terminal | |
| CN105554218B (en) | A kind of Headphone volume adjusting method and relevant device | |
| CN104349426A (en) | Method and device for establishing conversation connection | |
| CN104200824A (en) | Audio recording method and device | |
| CN110166637B (en) | Empty number identification method and device | |
| CN103873698B (en) | Terminal association device and terminal association method | |
| CN105611044A (en) | Conversation control method and device and terminal | |
| CN104202463A (en) | Call filter method and intelligent terminal | |
| CN105338197A (en) | Processing method when voice service is interrupted, processing system and terminal | |
| CN105007372A (en) | Method for processing call of mobile terminal |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| CB02 | Change of applicant information |
Address after: 518057 Guangdong province Shenzhen city Nanshan District high tech park, No. 9018 North Central Avenue, building A, floor six, Han's innovation Applicant after: Nubian Technologies Ltd. Address before: 518057 Guangdong province Shenzhen city Nanshan District high tech park, No. 9018 North Central Avenue, building A, floor six, Han's innovation Applicant before: Shenzhen ZTE Mobile Tech Co., Ltd. |
|
| COR | Change of bibliographic data | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |