CN104464100A - Realtime control system for realtime payment management of power clients - Google Patents
Realtime control system for realtime payment management of power clients Download PDFInfo
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Abstract
The invention relates to the technical field of power charging, in particular to a realtime control system for realtime payment management of power clients. The realtime control system comprises a marketing information collecting host, a remote control host and intelligent electric meters, and the intelligent electric meters communicate with the remote control host through a GPRS (general packet radio service) network. A control method of a charge control management system includes a), establishing users; b), collecting information of the users; c), comparing standards; d), executing a prewarning mode; e), executing a power cute examination and approval mode; f), executing a power restoring mode; g), detecting state; h), actively reporting by the intelligent electric meters. According to the charge control management system and method, alarming, power cutting and power restoring services are executed according to measuring and calculating results; for the users reaching an alarming range, alarming is performed through various channels; for the users reaching a power cutting or power restoring range, manual examination and approval is performed on whether power cutting or power restoring is performed; for the users passing examination and approval, an instruction is sent to a master station, and remote power cutting or restoring is performed through the master station.
Description
Technical field
The present invention relates to electricity consumption billing technology field, especially a kind of power customer pay the fees in real time management real-time control system.
Background technology
The depth of building along with intelligent grid advances, the intelligent electricity consumption information acquisition system that it is target that power supply enterprise starts to build with " all standing, full collection, control in full " with all strength, starting point is applied as with intelligent electric meter, realize from simple electric quantity acquisition to user side comprehensive data acquisition, the transformation of user power utilization management, realize efficient, economic, intelligentized power grid application.Under this development situation, the business model traditional to power marketing is produced revolutionary impact and change by new business model on the one hand, traditional business accepts, check meter, adjust, charge, urge expense, stop telegram in reply business, measuring asset manages, and the business models such as customer service cannot adapt to the needs of new technology and new paragon all; On the other hand along with development and the lifting that is ripe and user side comprehensive data acquisition of intelligent electric meter technology, will improve electricity charge risk control ability for power supply enterprise, lifting level of customer service and other fine-grained management create condition.
Therefore, under new development situation and technical conditions, how to promote transformation and the lifting of power marketing pattern, practical realization be efficient, economical, intelligentized power grid application, become the current problem being badly in need of thinking of power supply enterprise.
Under new development situation and technical conditions, merge international advanced technology and design concept, release real-time interactive intelligence and take Ore-controlling Role, system is in line with raising electricity charge risk control ability, promote the target of level of customer service and other fine-grained management, based on power marketing business application system and power information acquisition system, to carry out from expense control business, solution and information support that tracking and managing process, check processing, client's value-added service and other some information analysis process provide omnibearing integrated.
Take Ore-controlling Role based on real-time interactive intelligence, power supply enterprise can lead electricity consumer to change from rear paying to the way of paying of pre-payment, and can realize again real-time, full-automatic, intelligentized power marketing work new paragon, its requirement has simultaneously:
1), real-time measuring and calculating client remains electricity charge situation, guiding client electricity payment in advance;
2), client various in real time remains electricity charge situation notice and early warning, propelling client electricity payment in advance;
3), the real-time deduct electricity charge, improve tariff recovery rate, reduce tariff recovery risk;
4), real-time remote auto power failure operation, improve electricity charge risk control power, effectively reduce working load;
5), the operation of real-time remote auto telegram in reply, promote level of customer service, effectively reduce working load;
6), various in real time client's electricity consumption status inquiry, promote level of customer service, increase customer satisfaction degree;
7), meticulous user side demand analysis specification take control project management, promote level of customer service and Marketing management level;
8), meticulous take the inspection of control business event, anomalous event analysis accurately, promote take and controls service operation quality management level;
9), flexile report form statistics analysis, for Electric Power Marketing Management provides decision-making foundation, promote Electric Power Marketing Management level.
Summary of the invention
The object of the invention is the real-time control system providing a kind of power customer to pay the fees management in real time to overcome above-mentioned technical disadvantages.
The technical scheme that technical solution problem of the present invention adopts is: a kind of power customer is paid the fees the real-time control system of management in real time, comprises and using for setting up and gathering
The marketing message of user data gathers main frame, realizes the long-range control host machine of user management and control and gathers the intelligent electric meter of user power utilization information; Described long-range control host machine and marketing message are gathered main frame and are communicated by network, and intelligent electric meter and long-range control host machine are communicated by GPRS network.
Main frame is gathered by marketing message, handling of user charge control business can be realized, collection point arranges (installation of concentrator, collector), the installation of intelligent meter and Installation and Debugging, advancely withholds service management, expense of moving back manages and all will produce a large amount of process data, basic data and customer profile data.Long-range control host machine realizes the management of real-time interactive remote bill control and controls, and can judge early warning, power failure and telegram in reply; The data of collection to the direct measurement of user power utilization information and control, and can be uploaded to long-range control host machine by GPRS network by intelligent electric meter realization.
Real-time interactive long-distance fee-control management system of the present invention, described intelligent electric meter is made up of clock circuit, power module, microcontroller and electricity charge prepaid card information reading module, the input end of described microcontroller is connected with voltage transformer (VT) summation current transformer, and the output terminal of microcontroller is connected with GPRS communication module.Microcontroller has the effect that information acquisition, data operation and control export, and clock circuit is for providing the pulse signal needed for microcontroller work; Voltage transformer (VT) summation current transformer realizes the measurement of user power utilization voltage and current respectively, and GPRS communication module is for transmitting the data of collection.
The control method of real-time interactive long-distance fee-control management system of the present invention, its special feature is, comprises the following steps:
A). user sets up, user is connected on the power transmission line of electric system by intelligent electric meter, and the user property of user, electricity consumption behavior, the preset electricity charge, the warning amount of money, the overdraw thresholding amount of money and warning number of days information are recorded or arranged, utilize for long-range control host machine; Described user property refers to customer type, electricity consumption classification, electric pressure, contract capacity, credit grade, category of employment, intelligent electric meter wiring type; Customer type is divided into high pressure, low pressure resident, low pressure non-resident, and electricity consumption classification is divided into large commercial power, resident living power utility, agricultural production electricity consumption, industry and commerce electricity consumption, bulk sale, and electric pressure is divided into direct current and standard frequency to be that 50Hz exchanges normal voltage; Contract capacity refers to the consumer total volume of client, and credit grade is 13 credit levels by being up to most difference, and category of employment is divided into Party and government offices, public organization, news media, chemical industry, smelting, coal and mine user; Intelligent electric meter wiring type refers to as single-phase meter or three-phase meter; Described electricity consumption behavior refers to electricity charge charge condition, pay charge way, the advice method of user; The preset electricity charge refer to the electricity charge amount of money in the electricity charge prepaid card of user;
B). user profile collection, gathers the power information of user by intelligent electric meter, and by the power information data upload of collection on long-range control host machine, carries out correlation computations for long-range control host machine;
C). benchmark compares, and long-range control host machine, according to the electric quantity data in the power information received, calculates electricity and the electricity charge of user, and calculates remaining sum according to the amount of money in electricity charge prepaid card; And electricity charge remaining sum and the warning amount of money of setting, the thresholding amount of money of overdrawing are compared, if electricity charge remaining sum is less than or equal to the warning amount of money, then perform steps d); If electricity charge remaining sum is less than or equal to the overdraw thresholding amount of money, then perform step e); Be power down mode before user, but the electricity charge remaining sum detected now is greater than the warning amount of money, then perform step f);
D). perform modes of warning, long-range control host machine sends to withhold to user with the form of phone or note and reminds or press for payment of notice, to remind user;
E). perform power failure examination & approval pattern, first send power failure approval request, so that the user of staff to requested power failure judges, whether grant power failure operation; If do not granted, then power failure operation is not carried out to user, if granted, then stop the power supply to user;
F). perform telegram in reply pattern, first send telegram in reply request, carry out according to request results the operation maybe will not sent a telegram in reply of sending a telegram in reply;
G). state-detection, for performing the user having a power failure or send a telegram in reply operation, the data that long-range control host machine is sent by intelligent electric meter re-start state confirmation, if the power failure of user or telegram in reply state are correctly, then detect end; If the power failure at family or telegram in reply state incorrect, then send staff scene to carry out the operation that has a power failure or send a telegram in reply; H). intelligent electric meter active reporting, there is decompression, disconnected phase, defluidization, voltage negative phase sequence, power down when intelligent electric meter detects, be programmed, school time, overload, when being cleared event, the moment that corresponding event can occur by intelligent electric meter, the moment of end and the electric energy data of ammeter be sent in long-range control host machine.
The control method of real-time interactive long-distance fee-control management system of the present invention, step e) described in execution power failure examination & approval pattern comprise the following steps:
E-1). judge whether whole power failure, long-range control host machine judges whether to carry out blackout operation to user according to the data that intelligent electric meter sends, and if so, then performs step e-2); If not, then perform step e-2 again after determining power failure range);
E-2). send power failure approval request, send power failure approval request to outage management department or personnel, if do not grant power failure, then power failure examination & approval pattern terminates; If grant and carry out power failure operation, then perform step e-3);
E-3). send power off notifying, long-range control host machine sends power off notifying to user, so that it is known will carry out power failure operation, performs step e-4);
E-4). confirm before temporary interruption, reaffirm and carry out power failure operation the need of to user, if not, then terminate; If need after reaffirming to have a power failure, then long-range control host machine carries out long-range power failure operation by intelligent electric meter.
The control method of real-time interactive long-distance fee-control management system of the present invention, step f) described in execution telegram in reply pattern comprise the following steps:
F-1). send application of temporarily sending a telegram in reply, the data that long-range control host machine sends according to the intelligent electric meter gathered, send application of temporarily sending a telegram in reply;
F-2). judge whether to agree to telegram in reply, telegram in reply administrative authority or personnel, according to telegram in reply request, judge whether to meet telegram in reply condition, as do not met telegram in reply condition, then terminate telegram in reply request; As satisfied telegram in reply condition, then perform step
F-3); F-3). permit telegram in reply, under the condition agreeing to telegram in reply operation, long-range control host machine carries out telegram in reply operation by intelligent electric meter.
The beneficial effect that the present invention has is: real-time interactive long-distance fee-control management system of the present invention and method, the construction of Ore-controlling Role is taken by real-time interactive intelligence, can realize expense control intelligent meter installation, exchange for, power purchase business, calculation expense service control in real time or quasi real time can be realized, perform the business such as warning, power failure, telegram in reply according to results of measuring.Remote bill control can be calculated every day, monitor according to the attribute of the user electricity consumption situation to user every day, for the user reaching alarm range, report to the police through various channels, for the user reaching power failure range, manual examination and verification can be carried out whether have a power failure, send instructions to main website for auditing the user passed through, carrying out long-range power failure by main website.For the user reaching telegram in reply requirement, directly send out telegram in reply instruction to main website, carry out long-range telegram in reply by main website.
Accompanying drawing explanation
Accompanying drawing 1 is real-time interactive long-distance fee-control management system schematic diagram of the present invention;
Accompanying drawing 2 is the process flow diagram of the control method of real-time interactive long-distance fee-control management system of the present invention;
Accompanying drawing 3 is the process flow diagram of examination & approval pattern of having a power failure in control method of the present invention;
Accompanying drawing 4 is the process flow diagram performing telegram in reply pattern in control method of the present invention.
Embodiment
Below in conjunction with accompanying drawing 1 ~ accompanying drawing, 4 couples of the present invention are described below.
As shown in Figure 1 to 4, the present invention includes long-range control host machine 1, marketing message gathers main frame 2, multiple intelligent electric meter 3 and multiple user 4, marketing message gathers main frame 2 and is mainly used in the collection realizing user 4 information in power marketing process.Long-range control host machine realizes the control to whole real-time interactive long-distance fee-control management system; Long-range control host machine 1 realizes the management of real-time interactive remote bill control and controls, and can judge early warning, power failure and telegram in reply; Intelligent electric meter 3 realizes direct measurement to user power utilization information and control, and the data of collection can be uploaded to long-range control host machine 1 by GPRS network.Wherein, intelligent electric meter 3 is made up of clock circuit, power module, microcontroller, electricity charge prepaid card, voltage transformer (VT), current transformer and GPRS communication module, microcontroller has the effect that signals collecting, data operation and control export, clock circuit is for providing the pulse signal needed for microcontroller work, and power module is for providing the direct supply needed for intelligent electric meter work.Voltage transformer (VT) summation current transformer is all connected with the input end of microcontroller, can be realized the measurement of user 4 voltage signal and current signal by voltage transformer (VT) summation current transformer respectively.GPRS communication module is connected with the output terminal of microcontroller, and the power information of the user of collection can be carried out wireless transmission by GPRS module by microcontroller, to transfer in long-range control host machine 1.
As shown in Figure 2, give the process flow diagram of the control method of real-time interactive long-distance fee-control management system of the present invention, it comprises the following steps:
A). user sets up, user (4) is connected on the power transmission line of electric system by intelligent electric meter (3), and the user property of user, electricity consumption behavior, the preset electricity charge, the warning amount of money, the overdraw thresholding amount of money and warning number of days information are recorded or arranged, utilize for long-range control host machine (1);
Described user property refers to customer type, electricity consumption classification, electric pressure, contract capacity, credit grade, category of employment, intelligent electric meter wiring type; Customer type is divided into high pressure, low pressure resident, low pressure non-resident, and electricity consumption classification is divided into large commercial power, resident living power utility, agricultural production electricity consumption, industry and commerce electricity consumption, bulk sale, and electric pressure is divided into direct current and standard frequency to be that 50Hz exchanges normal voltage; Contract capacity refers to the consumer total volume of client, and credit grade is 13 credit levels by being up to most difference, and category of employment is divided into Party and government offices, public organization, news media, chemical industry, smelting, coal and mine user; Intelligent electric meter wiring type refers to as single-phase meter or three-phase meter; Described electricity consumption behavior refers to electricity charge charge condition, pay charge way, the advice method of user; The preset electricity charge refer to the electricity charge amount of money in the electricity charge prepaid card of user;
B). user profile collection, gathers the power information of user by intelligent electric meter, and by the power information data upload of collection on long-range control host machine, carries out correlation computations for long-range control host machine;
C). benchmark compares, and long-range control host machine, according to the electric quantity data in the power information received, calculates electricity and the electricity charge of user, and calculates remaining sum according to the amount of money in electricity charge prepaid card; And electricity charge remaining sum and the warning amount of money of setting, the thresholding amount of money of overdrawing are compared, if electricity charge remaining sum is less than or equal to the warning amount of money, then perform steps d); If electricity charge remaining sum is less than or equal to the overdraw thresholding amount of money, then perform step e); Be power down mode before user, but the electricity charge remaining sum detected now is greater than the warning amount of money, then perform step f);
D). perform modes of warning, long-range control host machine sends to withhold to user with the form of phone or note and reminds or press for payment of notice, to remind user;
E). perform power failure examination & approval pattern, first send power failure approval request, so that the user of staff to requested power failure judges, whether grant power failure operation; If do not granted, then power failure operation is not carried out to user, if granted, then stop the power supply to user; As shown in Figure 3, this step can adopt following methods to realize:
E-1). judge whether whole power failure, long-range control host machine (1) judges whether to carry out blackout operation to user according to the data that intelligent electric meter sends, and if so, then performs step e-2); If not, then perform step e-2 again after determining power failure range);
E-2). send power failure approval request, send power failure approval request to outage management department or personnel, if do not grant power failure, then power failure examination & approval pattern terminates; If grant and carry out power failure operation, then perform step e-3);
E-3). send power off notifying, long-range control host machine sends power off notifying to user, so that it is known will carry out power failure operation, performs step e-4); E-4). confirm before temporary interruption, reaffirm and carry out power failure operation the need of to user, if not, then terminate; If need after reaffirming to have a power failure, then long-range control host machine carries out long-range power failure operation by intelligent electric meter;
F). perform telegram in reply pattern, first send telegram in reply request, carry out according to request results the operation maybe will not sent a telegram in reply of sending a telegram in reply;
As shown in Figure 4, this step can adopt following methods to realize:
F-1). send application of temporarily sending a telegram in reply, the data that long-range control host machine sends according to the intelligent electric meter gathered, send application of temporarily sending a telegram in reply;
F-2). judge whether to agree to telegram in reply, telegram in reply administrative authority or personnel, according to telegram in reply request, judge whether to meet telegram in reply condition, as do not met telegram in reply condition, then terminate telegram in reply request; As satisfied telegram in reply condition, then perform step f-3);
F-3). permit telegram in reply, under the condition agreeing to telegram in reply operation, long-range control host machine carries out telegram in reply operation by intelligent electric meter;
G). state-detection, for performing the user having a power failure or send a telegram in reply operation, the data that long-range control host machine is sent by intelligent electric meter re-start state confirmation, if the power failure of user or telegram in reply state are correctly, then detect end; If the power failure at family or telegram in reply state incorrect, then send staff scene to carry out the operation that has a power failure or send a telegram in reply;
H). intelligent electric meter active reporting, there is decompression, disconnected phase, defluidization, voltage negative phase sequence, power down when intelligent electric meter detects, be programmed, school time, overload, when being cleared event, the moment that corresponding event can occur by intelligent electric meter, the moment of end and the electric energy data of ammeter be sent in long-range control host machine.
For the ease of fully understanding the invention, provide detailed description below, the main website of the following stated all refers to long-range control host machine.
The comparison of reference value carries out according to the feature of each user's baseline policy, carries out benchmark comparison to method/mode that each user adopts its control strategy to need.Such as large user needs to compare the need of early warning with residue number of days, and little user then conventional remaining sum judges whether to need early warning or power failure.
Remaining sum <=warning amount of money is the thresholding amount of money and remaining sum > overdraws, and performs prediction policy;
The remaining sum < overdraw thresholding amount of money, performs the strategy that has a power failure;
The remaining sum > warning amount of money and user is power down mode, performs telegram in reply strategy;
Residue number of days < warning number of days, performs prediction policy.
Carry out corresponding tactical management according to the result that benchmark compares, control to be divided into early warning, power failure and telegram in reply three class: early warning: according to reference value, early warning range is reached more afterwards for user, can prediction policy be performed, such as: withhold prompting, press for payment of notice.Have a power failure: according to reference value, power failure range is reached more afterwards for user, the strategy that has a power failure can be performed, such as: examination & approval have a power failure, notice has a power failure, performs power failure.Telegram in reply: calculate in real time after client's payment, reference value relatively after can send a telegram in reply, telegram in reply strategy can be performed.Prompting plan is withheld for advance user's formation should be paid, comprise user profile, remaining sum, usable days, should the advance amount of money etc. be paid, notify that user pays by person liable by phone, note or the mode such as artificial to collect charges for electricity in advance, record withholds prompting message.Press for payment of notice: formed for early warning user and press for payment of notice plan, comprise user profile, remaining sum, usable days etc., notify user's electricity payment by person liable by phone, note or the mode such as artificial, announcement information pressed for payment of in record.
When signing payment agreement for great, high-risk client etc. with client, the user that clear stipulaties can not directly have a power failure, needs to perform examination & approval power failure strategy.After examination & approval are agreed to and user confirms, trigger remote has a power failure.Have a power failure plan: according to application of policies result, initiates examination & approval and have a power failure, list user's inventory that should have a power failure, and current real-time balance verifies, identify after verification for the user paid the fees.Select to need the user had a power failure to determine power failure plan, comprise concrete power off time etc., be sent to examination & approval link.Have a power failure examination & approval: according to user's different in kind, can be dealt into different departments and carry out examination & approval process, allow multistage examination & approval.Examine by after be dealt into power off notifying link, examination & approval do not pass through Flow ends.Power off notifying: inform the user power failure matters by printing the modes such as advice note, phone, note, confirmation record is carried out for advise fate.Confirm before having a power failure: before power failure, current payment remaining sum situation is carried out checking user again and has paid the fees and do not need to apply have a power failure the carrying out mark of strategy and filter.Long-range power failure: to the user that can have a power failure after confirmation, sends related data to main website, performs trip operation by main frame by sending instructions under network to electric energy meter.Perform telegram in reply: to be calculated by the electricity charge after client's payment and benchmark compares, application of policies be telegram in reply telegram in reply user profile data are dealt into main website, to be performed to electric energy meter by sending instructions under network by main frame and allow combined floodgate.Interim telegram in reply: some in particular cases client do not have electricity payment remaining sum not enough, need to restore electricity, directly can initiate telegram in reply process, determine that this recovers the effective time for electricity consumption, record reason.User by sales counter or the interim telegram in reply of application, and triggers flow process of temporarily sending a telegram in reply.Whether operation is checked: successfully check main website transmitting order to lower levels, forwards state confirmation to for what run succeeded, forwards abnormality processing to for what do not run succeeded, initiates manually to stop telegram in reply send work by abnormality processing link.State confirmation: call the virtual condition surveying intelligent electric energy meter together, and system state is compared.What be not inconsistent for comparison result enters abnormality processing, mainly carries out follow-up service to the user performing telegram in reply.
Have a power failure and send work: be examination & approval power failure for strategy, perform power failure, notify to have a power failure, the unsuccessful user of main website transmitting order to lower levels, need manually to have a power failure, assignment of finishing the work at the appointed time, work information sent in record, and scene performs power failure.Whether have a power failure before sending work needs again authentication policy still for having a power failure.Outage information record: the record arranging on-the-spot outage information, the information such as record power failure start time, power failure personnel, field condition, and carry out Data storage.Telegram in reply send work: for strategy be perform telegram in reply, the unsuccessful user of main website transmitting order to lower levels, need manually send a telegram in reply, assignments of finishing the work at the appointed time, record send work information, scene perform telegram in reply.Telegram in reply information record: the record arranging on-the-spot telegram in reply information, record telegram in reply start time, information such as telegram in reply personnel, field condition etc., and carry out Data storage.
In customer segmentation process, it is crucial that draft the characteristic element carrying out customer segmentation.The selection of characteristic element directly affects the result of customer segmentation, thus also affects follow-up policy development.The characteristic element of customer segmentation, must be based upon and understand on the basis of business need, and its segmentation result must be applied in operation flow exactly, must can guarantee that product or service can obtain high hit rate and high satisfaction.
Combination for different user characteristics key elements or characteristic element is segmented for user, and the strategy that different users classification is determined has multiple.If the situation that existing characteristics key element is intersected, need the mode adopting definition strategy priority, guarantee that each user can only correspond on a unique strategy, avoid user not have relative strategy optional simultaneously.
The selection of strategy and setting need concrete consideration as the case may be, often there is uncertainty, here mentioned strategy mainly some example policys, are intended to provide certain thinking to the determination of strategy, and final strategy protocol needs to determine according to office side's administrative provisions and practical business.
First will carry out customer segmentation, by analyzing, in the characteristic elements such as capacity, Electricity customers type, electric pressure, VIP grade, credit grade, what can have influence on reference value arranges standard.
1, user property: power supply unit (power supply area), customer type, electricity consumption classification, electric pressure, contract capacity, credit grade, VIP grade, connection box of electric energy meter type etc.
2, electricity consumption behavior: electricity electricity charge service condition, pay charge way etc.Electricity electricity charge service condition comprise the per day power consumption of user, per day energy charge, maximum daily power consumption, maximum day energy charge, monthly average power consumption, monthly average energy charge, the largest moon power consumption, the largest moon energy charge.
3, customers: particular client group (such as the low insured, old solitary people), sensitive client group.
4, the preset electricity charge: generally for the user of intelligent meter local charge control pattern, just electricity, electricity consumption can be normally connect after ensureing user's dress table, enough remaining sums are needed in intelligent meter, thus arranged the electricity charge should pre-payed when it handles new clothes/change the outfit intelligent meter according to the contract capacity of user's application and the condition such as the mode of connection, and this electricity charge value has been preset in the wallet file of intelligent meter before dress table.The preset electricity charge are generally determined, are collected in industry expansion flow process, also can collect when user's first time power purchase.
For the user of intelligent meter remote bill control pattern, after dress table connects electricity, start electricity charge measuring and calculating and service control, if user does not pre-pay the electricity charge of certain amount, then will start power failure service control after first time, the electricity charge were calculated, thus cause user cannot normal electricity consumption, thus formulate all kinds of preset electricity charge handling new clothes/(common table changes intelligent meter) the intelligent meter user that changes the outfit according to customer segmentation.The preset electricity charge just participate in new clothes/(common table changes intelligent meter) the intelligent meter demand charge that changes the outfit measuring and calculating and service control, do not produce receivable and paid.
5, the warning amount of money: remaining sum alarming value.When remaining sum is less than or equal to alarming value, report to the police.
6, the overdraw thresholding amount of money: allow the maximum overdraw amount of money that user uses.
7, warning number of days: residue usable days alarming value.When residue usable days, to be less than or equal to warning number of days be report to the police.
Baseline policy standard formulation is as follows:
The subscriber segmentation policy name preset electricity charge warning amount of money 1 amount of money 2 of reporting to the police is overdrawed the thresholding amount of money
Carry out customer segmentation according to the user property of Electricity customers, electricity consumption behavior, customers, the measuring and calculating policy criteria information of all types of user is set according to subscriber segmentation information, safeguards.Measuring and calculating policy criteria information comprises: algorithm types, measuring and calculating frequency, measuring and calculating time interval, algorithm changeover threshold values etc.
1, user property: power supply unit (power supply area), customer type, electricity consumption classification, contract capacity.
2, electricity consumption behavior: electricity electricity charge service condition.Electricity electricity charge service condition comprise the per day power consumption of user, per day energy charge, maximum daily power consumption, maximum day energy charge, monthly average power consumption, monthly average energy charge, the largest moon power consumption, the largest moon energy charge.
3, customers: particular client group (such as the low insured, old solitary people), sensitive client group etc.
4, time interval is calculated: be the beginning and ending time section that electricity charge measuring and calculating task is initiated.For ensureing the validity of electricity charge measuring and calculating and service control, according to user's category of employment, seasonal, peak valley electrical feature formulates the time interval of its measuring and calculating tasks carrying, needs to consider to gather success ratio and system performance.
5, often how many hours once to calculate frequency: the time interval of twice electricity charge measuring and calculating work, how many days to be once generally often, also can be by.
6, algorithm types: electricity conversion (also referred to as Fuzzy Calculation), the electricity charge calculate (also referred to as accurate Calculation).The meaning of electricity conversion be can by simple comparision of quantity of electricity determination Electricity customers current also not in threshold values time, without the need to carrying out electricity charge accurate Calculation, reduce measuring and calculating server performance pressure with this.
7, algorithm changeover threshold values: expense control electricity charge measuring and calculating algorithm types is divided into electricity conversion, the electricity charge calculate, when user's algorithm types is electricity conversion and user's dump energy is less than or equal to this threshold values, the algorithm types of electricity charge measuring and calculating needs automatically to be adjusted to the electricity charge and calculates, until when user's dump energy is greater than this threshold values, algorithm types automatically switches to electricity conversion again; When user's selection algorithm type is electricity charge calculating, do not carry out algorithm changeover.Control strategy standard management client of different nature perform early warning, stop send a telegram in reply control mode can there are differences, control strategy standard care management comprise prediction policy, have a power failure strategy and telegram in reply strategy.
1, prediction policy comprises and presses for payment of notice, and pressing for payment of notice is notify user's electricity payment by phone, note or the mode such as artificial, and announcement information pressed for payment of in record.
2, power failure strategy comprises power failure mode and power off notifying mode.Power failure mode comprises examination & approval and has a power failure, performs power failure, do not have a power failure; Power off notifying mode comprises service calls notice, SMS notification, manual site's notice, email notification.
3, strategy of sending a telegram in reply comprises telegram in reply mode and telegram in reply advice method.Telegram in reply mode comprises and performs telegram in reply, and telegram in reply advice method comprises service calls notice, SMS notification manual site notice, email notification.
4, control strategy standard is determined relevant with user characteristics key elements such as power supply unit, contract capacity, Electricity customers type, electric pressure, electricity consumption classification, VIP grade, credit grade, category of employment, Very Important Person classification, high-risk client's classifications.
5, control strategy standard can define according to customers.
6, control strategy standard needs to define priority, and system is automatically for guaranteeing when user determines strategy that each user can only correspond on unique strategy.
Incident management: when event occurs for intelligent electric energy meter, should in real time event upload expense control and management system store, for decompression, game clock lid, open the major event real-time informing such as end button cover, electric energy meter clearing expense control and management system carry out early warning; Manage regularly from acquisition in event storage for the common event such as information, programming information during school by taking keyholed back plate; Expense control and management system carries out analyzing and processing for the event obtained.
1, the acquisition geometry of event:
(1) system can issue the instruction of event acquisition by main website for the electric energy meter of specifying, and by electric energy meter, the logout preserved is reported to system by main website.
(2) when the electric energy meter at scene has critical event to send, electric energy meter active reporting.
2, the event information reported comprises:
(1) decompression, there is the information such as electric energy data of moment, finish time and correspondence in decompression;
(2) disconnected phase, the disconnected information such as electric energy data that moment, finish time and correspondence occur mutually.
(3) defluidization, there is the information such as electric energy data of moment, finish time and correspondence in defluidization.
(4), there is the electric energy data of moment, finish time and correspondence thereof in voltage (stream) negative phase sequence.
(5) power down, the moment that power down occurs and terminates.
(6) programme, the moment of programming, operator's code.
(7) (when not comprising broadcast school) during school, moment during school, operator's code.
(8) overload, generation moment, finish time.
(9) game clock lid, the generation of game clock lid event, finish time.
(10) open end button cover, open the generation of end button cover event, finish time.
(11) reset, electric energy data when electric energy meter resets the generation moment of event and resets.
Claims (5)
1. a power customer is paid the fees the real-time control system of management in real time, the marketing message comprised for setting up and gather user data gathers main frame, realizes the long-range control host machine of user management and control and gathers the intelligent electric meter of user power utilization information, it is characterized in that: described long-range control host machine and marketing message are gathered main frame and communicated by network, and intelligent electric meter and long-range control host machine are communicated by GPRS network.
2. a kind of power customer according to claim 1 pay the fees in real time management real-time control system, it is characterized in that: described intelligent electric meter is made up of clock circuit, power module, microcontroller and electricity charge prepaid card information reading module, the input end of described microcontroller is connected with voltage transformer (VT) summation current transformer, and the output terminal of microcontroller is connected with GPRS communication module.
3. a kind of power customer according to claim 1 pay the fees in real time management real-time control system, it is characterized in that: comprise the following steps:
A), user sets up, user is connected on the power transmission line of electric system by intelligent electric meter, and the user property of user, electricity consumption behavior, the preset electricity charge, the warning amount of money, the overdraw thresholding amount of money and warning number of days information are recorded or arranged, utilize for long-range control host machine;
Described user property refers to customer type, electricity consumption classification, electric pressure, contract capacity, credit grade, category of employment, intelligent electric meter wiring type, customer type is divided into high pressure, low pressure resident, low pressure is non-resident, electricity consumption classification is divided into large commercial power, resident living power utility, agricultural production electricity consumption, industry and commerce electricity consumption, bulk sale, electric pressure is divided into direct current and standard frequency to be that 50Hz exchanges normal voltage, contract capacity refers to the consumer total volume of client, credit grade is 13 credit levels by being up to most difference, category of employment is divided into Party and government offices, public organization, news media, chemical industry, smelt, coal and mine user, intelligent electric meter wiring type refers to as single-phase meter or three-phase meter, described electricity consumption behavior refers to the electricity charge charge condition of user, pay charge way, advice method, the preset electricity charge refer to the electricity charge amount of money in the electricity charge prepaid card of user,
B), user profile collection, gather the power information of user by intelligent electric meter, and by the power information data upload that gathers on long-range control host machine, carry out correlation computations for long-range control host machine;
C), benchmark compares, long-range control host machine is according to the electric quantity data in the power information received, calculate electricity and the electricity charge of user, and calculate remaining sum according to the amount of money in electricity charge prepaid card, and by the warning amount of money of electricity charge remaining sum and setting, the overdraw thresholding amount of money compares, if electricity charge remaining sum is less than or equal to the warning amount of money, then perform steps d), if electricity charge remaining sum is less than or equal to the overdraw thresholding amount of money, then perform step e), it is power down mode before user, but the electricity charge remaining sum detected now is greater than the warning amount of money, then perform step f),
D), perform modes of warning, long-range control host machine sends to withhold to user with the form of phone or note and reminds or press for payment of notice, to remind user;
E), perform power failure examination & approval pattern, first send power failure approval request, so that the user of staff to requested power failure judges, whether grant power failure operation, if do not granted, then power failure operation is not carried out to user, if granted, then stop the power supply to user;
F), perform telegram in reply pattern, first send telegram in reply request, carry out according to request results the operation maybe will not sent a telegram in reply of sending a telegram in reply;
G), state-detection, have a power failure or the user of telegram in reply operation for performing, the data that long-range control host machine is sent by intelligent electric meter re-start state confirmation, if the power failure of user or telegram in reply state correct, then detect end; If the power failure at family or telegram in reply state incorrect, then send staff scene to carry out the operation that has a power failure or send a telegram in reply;
H), intelligent electric meter active reporting, there is decompression, disconnected phase, defluidization, voltage negative phase sequence, power down when intelligent electric meter detects, be programmed, school time, overload, when being cleared event, the moment that corresponding event can occur by intelligent electric meter, the moment of end and the electric energy data of ammeter be sent in long-range control host machine.
4. a kind of power customer according to claim 3 pay the fees in real time management real-time control system, it is characterized in that: step e) described in execution power failure examination & approval pattern comprise the following steps:
E-1), whole power failure is judged whether, long-range control host machine judges whether to carry out blackout operation to user according to the data that intelligent electric meter sends, and if so, then performs step e-2), if not, then perform step e-2 again after determining power failure range);
E-2), send power failure approval request, send power failure approval request to outage management department or personnel, if do not grant power failure, then power failure examination & approval pattern terminates, and carries out power failure operation if granted, then perform step e-3);
E-3), send power off notifying, long-range control host machine sends power off notifying to user, so that it is known will carry out power failure operation, performs step e-4);
E-4), before temporary interruption confirm, reaffirm and carry out power failure operation the need of to user, if not, then terminate; If need after reaffirming to have a power failure, then long-range control host machine carries out long-range power failure operation by intelligent electric meter.
5. a kind of power customer according to claim 3 pay the fees in real time management real-time control system, it is characterized in that: step f) described in execution telegram in reply pattern comprise the following steps:
F-1), send application of temporarily sending a telegram in reply, the data that long-range control host machine sends according to intelligent electric meter, send application of temporarily sending a telegram in reply;
F-2), judge whether to agree to telegram in reply, telegram in reply administrative authority or personnel, according to telegram in reply request, judge whether to meet telegram in reply condition, as do not met telegram in reply condition, then terminating telegram in reply request, as satisfied telegram in reply condition, then performing step f-3);
F-3), permit telegram in reply, under the condition agreeing to telegram in reply operation, long-range control host machine carries out telegram in reply operation by intelligent electric meter.
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| CN201310415431.XA CN104464100A (en) | 2013-09-12 | 2013-09-12 | Realtime control system for realtime payment management of power clients |
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| CN201310415431.XA CN104464100A (en) | 2013-09-12 | 2013-09-12 | Realtime control system for realtime payment management of power clients |
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